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First up we had Richard Brock who literally pioneered the Sales Force Automation industry in 1984 when he founded Brock Control Systems (now FirstWave). Sales and Marketing Automation Magazine named him one of the 10 most influential people in CRM.
In 1990, Richard was named Georgia’s High Technology Entrepreneur of the Year. Formerly the Chairman of the Technology Association of Georgia, he has assumed numerous industry leadership positions and has received many accolades throughout his entrepreneurial career. He has served as President and Board Member of the Business & Technology Alliance, President of the Entrepreneur”s Division and Board Member of the Information Technology Association of America, President and Board
Member of the Southeast Software Association, Chairman of Georgia High Technology Month and Board Member of the Technology Executives Roundtable and currently serves on the Board of Directors of the American Electronics Association Southeast Council. FirstWave provides on-demand marketing automation solutions that generate, score and nurture leads for B2B marketers.
FirstWave offers powerful demand generation solutions that enable marketing and sales to automatically qualify and prioritize leads; track, score and nurture leads based on behavior; and measure the overall success of marketing campaigns (online and offline) in one view. FirstWave enables organizations to increase marketing ROI while maximizing resources. For more information about Richard and his firm please go to his website www.firstwave.netet
Next we were fortunate to have int the studio, Dr. Sally Jamara, a Founding Partner in the Atlanta office of Traversa. She has been consulting and leading major organizational change in global organizations for over twenty years. Sally is retained to consult with Board of Directors, CEOs, senior executive team members and high potential leaders. She works with executives as a trusted advisor to align their teams to support the efficient and effective delivery of the corporate strategy. Sally provides the road map to make organization change successful for both the organization and the individual.
Dr. Jamara has been consulting with companies in the consulting, consumer product, financial services, high technology, hospitality, non profit, and real estate industry. Previously, Sally was Senior Vice President of America’s Human Resources for Bass Hotels & Resorts, Inc. In addition to her significant Human Resources experience, she has been Vice President of Customer Service and Sales, managing the P&L and overseeing client development. Sally has been the recipient of numerous executive leadership awards including: Executive Committee Award, Outstanding Teamwork Award and multiple Top Performer Awards in a number of different companies. For more information on Traversa and Sally please go her website www.traversaconsulting.com
Next we had on Theo Gilbert-Jamison, author of the book, The Six Principles of Service Excellence. Theo is also Chief Executive Officer and Managing Partner of Performance Solutions by Design, an elite performance consulting firm that caters to luxury and premium brands with an emphasis on creating the ultimate customer experience.
Prior to launching Performance Solutions by Design in 2003, Theo was Vice President of Training & Organizational Effectiveness for the Ritz-Carlton Hotel Company, L.L.C. During a 17-year career with The Ritz-Carlton, she oversaw the daily operations of The Ritz-Carlton Leadership Center and was also responsible for the company’s worldwide training and development initiatives.
Today, Theo works closely with a diverse group of organizations, ranging from automotive, legal and financial services, to education, hospitality, healthcare, professional golf and home building. She recently co-authored a new book with her business partner Vivian Bright, titled The Leadership Book of Numbers, and is also currently working on her third book, Becoming a Level Three Organization, scheduled to be published in 2009. To learn more about Theo and her firm please go to her website www.psbydesign.com
We closed the show with Margo Geller. Margo is a distinguished Personal, Business and Financial Coach who has lived and worked in Atlanta for over 20 years.
She began her career as a psychotherapist then evolved into coaching after a financial planning firm hired her to act as a financial therapist for their clients. Margo is currently working on her e2e program – a unique, highly personal coaching program where she prepares her clients to make the journey from being an employee to an entrepreneur. For more information about Margo, her networking events and her brand new e2e program please go to her website www.margogeller.com
Also if you know of a business in Atlanta that we should know about please email Amy Otto at Amy @ atlantabusinessradio.com and we will try and get them on the show