PROJECT MANAGEMENT OFFICE HOURS Danielle Holbrook Dunn with Pivotal Payments and Dana DiGerolami with The PMO Squad
In this episode of Project Management Office Hours, PMO Joe previews an upcoming show topic, Project Management in everyday use beyond business boundaries. He provides a tease of future guest Rick Mason and his cross-country cycling trips. Joe also shares how he is using Project Management to help prepare for the 2018 Marine Corps Marathon and fundraising efforts for the Team Red, White, and Blue charity.
During the main segment, Joe discusses current trends and insights in the project management industry with guests Danielle Holbrook Dunn from Pivotal Payments and Dana DiGerolami from THE PMO SQUAD. Danielle details the demands of maintaining adherence to Regulations, such as PCI, within the Payment Processing industry while delivering customer focused projects. She discusses the challenges of balancing expectations between internal stakeholders and customs when managing the Pivotal Payments Corporate PMO Project Portfolio. Both Danielle and Dana add to a deep exchange on the need, value and challenges of selecting the proper Project Management Software solution. Dana explains how using an independent vendor such as THE PMO SQUAD and their PM Software selection toolkit can help navigate through the hundreds of choices PMOs face when selecting a software solution.
Pivotal Payments is a leading provider of technology-driven global payment processing solutions for small to large enterprises in the point-of-sale, B2B and e-commerce industries. Their proprietary solutions include card-not-present, integrated POS and mobile payments that offer businesses efficiency and profitability across all sales channels and platforms. With a focus on security and fueled by continuous investment in research, product development and innovation, they are shaping the future of payments. Their goal is to maximize their clients’ revenues and performance by empowering them with safer and smarter transactions.
In order to deliver the best payment acceptance strategies to their clients, they operate multiple divisions dedicated to specific industry segments. Staffed with knowledgeable and experienced professionals, they work closely with their merchants and partners to determine which of the many services available today are best suited to their business needs.
Danielle Holbrook Dunn manages a portfolio of strategic projects at Pivotal Payments, specializing in enterprise initiatives and client implementations. She was instrumental in establishing the corporate governance process for project prioritization and alignment practices. Before joining Pivotal, she practiced project management at Total System Services (TSYS).
Danielle is passionate about the payment processing industry, as its ever-evolving and dynamic.
Dana DiGerolami, SVP of Technology of The PMO Squad, has worked in the project management space for more than 15 years. Most of that time spent in IT and in the deployment of large PM/PPM solutions. Dana has a passion for process and ensuring that organizations are utilizing the right tools for their success, she loves helping organizations understand the simplest way to get the best results!
Connect with Dana on LinkedIn.
ABOUT PROJECT MANAGEMENT OFFICE HOURS SERIES
Project Management Office Hours is intended to provide Project Management professionals a place to drop in and discuss Success Stories, Best Practices, and Lessons Learned. Project Management Consultant Joy Gumz has shared with us, “Operations keep the lights on, strategy provides the light at the end of the tunnel, but project management is the train engine that moves the organization forward.”
Each of us has a unique story to tell, but collectively we share a message that organizations who embrace Project Management Best Practices perform better than those which don’t. Organizations which align Projects to Strategy perform better. Organizations with Engage Executive Sponsors deliver better results. Organizations which measure Project Management performance outperform those which don’t.
During our Project Management Office Hours, we hear directly from Industry leaders how to make an impact in our profession. How we, collectively, will Advance Project Management Best Practices, One Listener at a time!
ABOUT YOUR HOST
Joe Pusz started THE PMO SQUAD to bring real world PMO Leadership experience to the consulting space and to advocate for Project Management through his blog PMOJOE.com. The old saying is “Do what you love and you’ll never work a day in your life.” Following this mindset Joe left Corporate America in 2013 to start THE PMO SQUAD and work with fellow Natural Born Project Managers to advance Project Management Best Practices.
THE PMO SQUAD focuses exclusively on PMO and Project Management consulting. Corporate America is full of Accidental Project Managers running projects who haven’t been trained to be PMs. To help solve this problem THE PMO SQUAD is on the Leading Edge with PMO As a Service. PMO As a Service allows our clients to focus on their respective core competencies while THE PMO SQUAD delivers Project Management expertise. Contact Joe at 678-591-7868. Follow The PMO Squad on LinkedIn, Twitter and Facebook.