Manny Newburger is one of the leading regulatory attorneys in the debt buying and collection industry and known nationally for his expertise in consumer and commercial law. He is retained frequently as an advisor and consultant on FDCPA compliance issues worldwide and on the defense of Fair Debt cases throughout the United States. His extensive legal and industry experience, and his depth of knowledge on effective practices, are consistently sought out by law firms, collection agencies, debt buyers and creditors, to negotiate, defend, advise on, or testify in complex, technical matters.
Mr. Newburger is also an adjunct professor at the University of Texas School of Law where he teaches consumer protection law, and was admitted to practice before the United States Supreme Court, the United States Courts of Appeals in multiple districts, all United States District Courts for the State of Texas, and many other jurisdictions. Mr. Newburger is the principal author of Fair Debt Collection Practices: Federal and State Laws and Regulations (Sheshunoff & Pratt) by M. Newburger and B. Barron.
Here is a glimpse of what Manny shared in the interview.
Don’t let your limitations be an obstacle. I can’t think of many things I can’t do. You’d be surprised, everything can be adapted. There always another way to do something. I did martial arts for 20 years. That is reflected in the way I practice law. A lot of what I learned about negotiations I learned in martial arts… a non-confrontational approach.
There are many things that should align with the principle of “respect for the individual”; it always surprises me that people don’t see it. “Treat people well, they pay you money.” I’ve always believed that compliance does not mean an inability to collect; it has to do with the way you go about the collection process. Even as a litigator – if someone treats you like a truthful honest person you tend to testify like a truthful honest person.
“Understanding the product”, is a common denominator of success across new asset classes in the industry. You better understand the host of unique issues that can arise in each segment.
Over the years, I have looked at problems and said, “What if we don’t do things the way we’ve always done it. What if we change our paradigm and try to go about this differently.” I won’t claim it always works, but when it does, it sure is great.
“Strategy without tactics is the slowest route to victory. But tactics without strategy, that’s the noise before defeat.” – Art of War
About Capital Club Radio
Hosted by Michael Flock, Chairman & CEO of FLOCK Specialty Finance, Capital Club Radio provides a forum for leaders in the middle market segment which has typically been underserved by traditional banking.
Capital Club Radio provides listeners an opportunity to gain valuable business insights and perspectives to deal with market uncertainty. Topics will include: key success factors, both personal and professional, dealing with adversity, outlook for the industry and your business.
The show airs live periodically on Business RadioX and is sponsored by FLOCK Specialty Finance