Megan Porter, Practice Manager at North Georgia Audiology & Hearing Aid Center
Megan was born and raised in Woodstock, GA. She attended the University of Tennessee where she played lacrosse and majored in Kinesiology. In 2014, Megan lived and studied in Australia where she became a part of the culture by working and volunteering at Hillsong Church – Newcastle. Now, she currently resides back in Cherokee County with her husband and daughter. Megan enjoys working out and spending time outdoors with her friends and family.
Dr. Haiden Nunn, Doctor of Audiology at North Georgia Audiology & Hearing Aid Center
Dr. Haiden Nunn is a licensed audiologist who joined North Georgia Audiology in June 2018. She earned her Doctor of Audiology degree from The University of Louisville, her Bachelor of Science degree in Psychology from The University of Georgia, and she completed her residency at North Georgia Audiology and Hearing Aid Center. Dr. Nunn is a member of the American Academy of Audiology, the American Speech-Language-Hearing Association, and the Georgia Academy of Audiology. Dr. Nunn found her passion for the field of audiology through her hearing impaired friends at the University of Georgia, and that passion was strengthened after she helped her grandfather through the process of obtaining his cochlear implant. Dr. Nunn is a native of Commerce, GA, but currently resides in Cumming with her husband and new puppy, Shrimp.
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This transcript is machine transcribed by Sonix
TRANSCRIPT
Speaker1: [00:00:07] Broadcasting live from the Business RadioX Studios in Woodstock, Georgia, it’s time for Cherokee Business Radio. Now here’s your host.
Speaker2: [00:00:22] Welcome to Turkey, Business RadioX Stone Payton here with you this morning, broadcasting live from the innovation spot right here in the heart of downtown Woodstock. Today’s episode is brought to you in part by Alma Coffee, sustainably grown, veteran owned and direct trade, which means from seed to cup, there are no middlemen. Please go check them out at my Alma Coffee Dotcom and go visit their Rosary Café at thirty four forty eight. Holly Springs Parkway in Canton. For Letitia or Harry. And tell them that Stone sent you. This can be a fantastic show this morning. We have with us from North Georgia Audiology and Hearing AIDS Center, Miss Megan Porter and Dr. Haden Nunn. Welcome to the show.
Speaker3: [00:01:11] Thank you. Thank you for having us. This is so exciting.
Speaker4: [00:01:14] Yeah, we’re really excited to be here.
Speaker2: [00:01:16] Well, I have really been looking forward to this for such a long time. We had a chance to meet briefly over at Woodstock Business Club. Shout out to that crowd.
Speaker4: [00:01:24] That’s a fun crowd for sure.
Speaker2: [00:01:26] It is. And such a such a marvelous exchange of ideas. And I know for me, I’ve at least found people who I want to do business with. I have my my car right now over at Alpha and Omega Automotive, and you really do this, but I can’t pronounce his last name. So I was calling Mike G, but my service was electric. Guy got me hooked up in my new house with some electricity so that I could plug in my electric smoker smoking. That’s right. And maybe maybe some folks in there will eventually sponsor and host shows. But today’s conversation is all about you guys. I’ll start with you, Dr. Hayden. On mission purpose. What exactly is it that you’re out there trying to do for folks?
Speaker4: [00:02:12] Yeah, so we are an audiology practice. We’re a private practice, which I think sets us apart a little bit. We’re fully staffed with doctors of audiology and we’ve had lots of training to help people here. So we do all kinds of things, diagnostic hearing evaluations. We work with tinnitus patients. If you have that pesky ringing in your ears, hearing aid fittings, cochlear implant evaluation, all kinds of things. So really, we we like to pride ourselves on being linked to better hearing. So definitely.
Speaker2: [00:02:45] So this must be more of a of an issue. More people must be faced with these challenges that I guess I realized it hasn’t come into my or maybe it has come into my life and I don’t realize it. But yeah, just a little bit of it are there are there are a lot more people with one or more of these challenges than the average person like me recognizes.
Speaker4: [00:03:07] Oh, definitely. You know, we like to think of hearing loss as being one of those silent diseases because a lot of people have it, but nobody really talks about having it. I think hearing loss comes with such a stigma. You don’t want to be the one to have hearing loss. And, you know, when you do, you find that you kind of grin and bear it through my situation. So you don’t really know what’s being said, but you just kind of nod and you find you go along and you can find that you socially either isolate yourselves a lot, too, because, you know, you don’t know what’s being said. So you kind of pull back and you don’t enjoy going and doing the things that you used to do because you struggle to hear. And I think that’s that’s a really sad part that happens with a hearing loss, is that you just isolate and that can cause, you know, anger and frustration and depression. There’s all kinds of things that kind of are linked with hearing loss that go unsaid as well. And I think it causes a lot of family issues, too, when you have a hearing loss, because if you have it and you don’t want to acknowledge the fact that you have it and then you’re you’re putting some strain in your relationship at home, too,
Speaker2: [00:04:14] I’ll bet you are. So this kind of thing for a lot of folks, it sort of sneaks up on you, right? For most people, it’s not. Yesterday I heard well, today I don’t write exactly.
Speaker4: [00:04:24] A lot of people on average wait about twelve years or more. They come in to acknowledge the fact that they have an actual problem. And that’s that’s really bad because, you know, I mentioned the health issues that go along with it. It’s all about brain hearing now, too. We have to keep your brain healthy and untreated. Hearing loss has been linked to cognitive decline and dementia, too. So the sooner you can do something, the better.
Speaker2: [00:04:48] And so you have several practitioners, is this a two man band, as it were, visiting with two lovely young ladies, but you know what I mean?
Speaker4: [00:04:58] Yes, yes. No, thank goodness. It’s more than just me and a lot now. So at our Woodstock location, we actually have two doctors of audiology and an audiology assistant, and we have two other practice locations as well. There’s one in Johns Creek, Georgia, and one in Gainesville, Georgia. So shout out to Dr. Deborah Woodward and Dr. Jessica Allen in our Johns Creek location. And then Dr. Brook means in our Gainesville location. So I think we we kind of have a spread across north Georgia to enhance our practice.
Speaker2: [00:05:30] So this business may work out for you. All right. So, Megan, your role in all of this, what do you find yourself doing on a day to day basis?
Speaker3: [00:05:41] Well, I am the practice manager, so I do wear many hats, but mainly that’s been taking up my time is the insurance. So we’re one of the only private practices that take insurance. A lot of them are just self pay. So we do hearing a benefits. We do a lot of marketing and Facebook. And then I just basically go around to all three offices and make sure it’s running smoothly. So I wouldn’t be able to do it without Hadyn or any of the support staff that I have, which is amazing. We’re just like an NBA family and we’re all a team, so it’s awesome.
Speaker2: [00:06:15] So when you say awareness, it strikes me because I think it’s happening right now in this room, a great a great deal of your business is the product of education and information. Right. Because I think the general public is probably less informed on this topic than they are on many.
Speaker3: [00:06:33] Right. I actually read somewhere it was at the National Hearing Association that hearing loss is a third chronic illness in the US and only 17 percent of people wear hearing devices to help that. So and we’re like, oh, that’s just a lack of education. These people need help and they need to learn what hearing loss is connected to.
Speaker4: [00:06:54] Yeah, I think a lot of it for people comes down to hearing devices have always had such a bad stigma associated with them. You know, you don’t want to wear a hearing aid because that makes you seem old. Right. But that’s no longer the case. I’ll tell you, the majority of my patient population is in their 30s to 50s, I would say. So that age is going down and down and down and more people are wearing things on their ears than ever before. You have Bluetooth devices, you have air pods, and then I have hearing aids. So they’re getting interesting, smaller. And, you know, now a lot of these devices compare to your phone so you can stream music, you can stream phone calls, you can adjust them from the phone. And we no longer have that pesky feedback or that squealing sound that everybody’s so afraid of with hearing aids because the technology has just come so far. So, you know, I think a lot of people are really scared to get out there and kind of get their feet wet when it comes to hearing aids. But you don’t have to be anymore. You really don’t.
Speaker2: [00:07:55] So so is hearing one of those things. It’s interesting. My wife, I walk to work, which is one of the things I love about living in this community. I lost nine tenths of a mile from the house and I was going to walk to work anyway. But we got to one car with Laura and Billy, right? Yeah, it’s Holly. God bless her. She drove twenty three f 150 pickup to her eye doctor appointment today. And you know, but she’s I’m sure that we must be going once a year. The eye doctor. Maybe we’re going twice a year. Is that something at fifty seven and sixty three we should be doing with respect to our ears or should have been doing for some years, is should we be going once a year just to see how things are or is there some rule of thumb.
Speaker4: [00:08:36] Yes, definitely. So it’s always better to get a baseline sooner than later, you know, because if you notice changes in your hearing, we have nothing to kind of compare it to. And I mentioned before how it goes to brain hearing. You know, the longer you wait, the worse off your auditory nerve becomes and then your speech understanding goes down. So that’s when you’re going to start to hear what you say, huh? What? I can’t understand you. I can hear you, but I can understand you. And when you start saying that, that’s when you definitely need to come in and get a baseline. And the nice thing, which Meghan mentioned earlier is we do take major insurances and and a lot of insurance companies will pay for you to have a hearing test once a year, which I don’t think a lot of people realize.
Speaker2: [00:09:20] Never it never even occurred to me to go get my hearing checked the way I might get an annual physical or a doctor, the dentist, a couple times a year. This is something that that people should be doing to get to have that that baseline. OK, talk to me more, if you could, about this brain hearing thing. So they might still hear the volume that you’re not struggling with the volume, but they can’t make out the words. I’m saying they maybe it’s me. Just told you that, weren’t you listening, so what you
Speaker4: [00:09:52] Mean now when you have what we call press boxes? So this is your typical age related hearing loss? A lot of times it starts to affect your higher frequencies first. And so when you’re higher frequencies start to drop off, you’re going to miss the consonants of speech. So those S’s, the T’s, the case, things that really bring clarity or understanding to speech. And when that starts to happen, people start to sound like Charlie Brown’s teacher. You know what? You can hear them. But now everybody’s mumbling, right? So you’ve got this problem. Your wife starts mumbling, your husband’s mumbling, your partner’s mumbling. And you start to say, I can’t understand what’s probably right. Right. It’s all you. It’s not me. But when that happens, you’re starting to see a breakdown in your acoustic nerve function. So this is the nerve that connects to your organ of hearing and travels up to your brain. We call this information highway. Right. When you have a breakdown there, it’s kind of like you have a traffic jam and so you’ve got damage to that system. And so the words don’t make it up to the brain. Right. You may think somebody says that, but they said, cat,
Speaker2: [00:10:58] Oh, my
Speaker4: [00:11:01] Hearing and understanding two very different things.
Speaker2: [00:11:04] Yeah. Ah, and you actually pronounce the word properly. I’m sure I would have said tinnitus. Right. But but the ringing in the ears that is that the thing we’re talking about.
Speaker4: [00:11:16] So we in the audiology community pronounce it as tinnitus
Speaker2: [00:11:21] And that’s what it is.
Speaker4: [00:11:23] I think that’s a common a common error there. But that’s OK. That’s why we’re here.
Speaker2: [00:11:28] Tinnitus. You’re still with me, right?
Speaker3: [00:11:30] Education.
Speaker4: [00:11:32] So so a funny thing about tinnitus. Nobody really knows what causes it. There’s a lot of research out there. And the majority of the research is pointing to tinnitus as a symptom or a side effect from hearing loss. So a lot of times you could have just a tiny little bit of high frequency hearing loss. And that’s what’s driving that tinnitus. And, you know, I have so many patients come in my door who are just so defeated because they’ve been to many, many doctors. They’ve had MRI as they’ve done all kinds of different things. And everybody just says, nope, there’s nothing we can do. I’m sorry. And and I think we see so much depression when it comes to
Speaker2: [00:12:12] It’s bad enough that it’s driving them crazy. It’s like really annoying.
Speaker4: [00:12:16] It’s annoying them to the point where that’s all they focus on. And when it’s you start down this this road where it spirals, you know, and you’re just you’re you’re panicking because when somebody says there’s nothing I can do to help you now, you’re like, I’m stuck with this for the rest of my life. I do. But the nice thing about hearing devices is that they come with different ways to manage that tinnitus. So while we may never get rid of it, we can help your perception change. So you don’t focus on it so much. So your brain doesn’t kind of spiral. And yeah, there’s absolutely something we can do to help manage it for sure.
Speaker2: [00:12:52] So can can one this is going to be the wrong verb, but you’ll get what I’m saying. Can you exercise the ears are the things you can do to prevent or make better you.
Speaker4: [00:13:03] Definitely, yes. So it goes back to keeping that acoustic nerve nice and strong and healthy. And the way that you do that is fitting yourself with hearing devices. So come come get your hearing tested. We can talk about different treatment options and pick which device is best for you, because not everybody needs the same device and now they’re all different. And it’s kind of specific to your particular hearing test, your particular prescription. And also, you know, if you have tinnitus, we have to talk about that as well.
Speaker2: [00:13:34] Yeah. So I want to turn to you, Megan, for a moment. I got to hear the back story. What would the career path how did you find yourself in in this niche field?
Speaker3: [00:13:49] Honestly, when I say that it like came out of nowhere is exactly what I’m talking about, because I was actually when I went to University of Tennessee, I went and studied in Australia for about a year. Oh, my. And I came back all ready to move back there. I was getting my visa to move back, getting a job, everything. And then I met my husband. And so now I have my daughter. So I decided to go back into nursing school and become a nurse. I was on my way to my job because I was a medtech. I was in school and then my friend from high school reached out to me, Dr Mary Santic, at our Wittstock office, and was like, Hey, we’re hiring. Oh, so long story short, here I am two years later.
Speaker4: [00:14:35] And yes, I definitely think our CEO and owner, Steve Woodward, would be very happy that you’re here because you’ve taken a lot off of his plate. So he’s very yeah. We’re all thankful she’s here
Speaker2: [00:14:46] And you’re back. Story you must have known you want to get into this field. This takes.
Speaker4: [00:14:51] Yeah, it’s a long time.
Speaker2: [00:14:52] A lot more study than a degree. I’m er quoting a degree that I got. Yeah.
Speaker4: [00:14:58] It’s a it’s not an easy feat for sure, but no I actually didn’t know I wanted to be an audiologist, I wanted to go to medical school, I wanted to be a surgeon. And then I realized very quickly once I got about three classes away from finishing my degree, that I didn’t want to be a surgeon anymore.
Speaker2: [00:15:15] Oh, my gracious.
Speaker4: [00:15:17] So talk about last minute change. Yeah, I really wanted to have a relationship with my patients. And, you know, when you’re when you’re a surgeon like that and you’re in the hospital, you really don’t know. You don’t it’s a quick surgery. And then you’re like, we’ll see you for your follow up and kind of move on. But with audiology, the nice thing about this degree in this field is a hearing loss is more than likely permanent. So I see you from the time you’re diagnosed, so long as you’re here
Speaker2: [00:15:46] Not
Speaker4: [00:15:47] To get more of it. And so, you know, I do develop a lot of relationships with my patients and those relationships can last for years and years and years. And so I think that’s really nice about being in a private practice as well. Megan mentioned that we’re a team, we’re a family, but that’s true for our patients, too. So once you come through our doors and you kind of meet us and we start this journey to better hearing, it’s a journey, you know, like, yeah, it’s a long, long journey. And we’re we’re meeting obstacles along the way, but we overcome them.
Speaker3: [00:16:19] My favorite review was one from a patient that said they all must have worked at Chick fil A once in their life.
Speaker2: [00:16:25] That was a fantastic interview. We’ve had some Chick fil A folks in the studios over the years that, wow, what a company. I know.
Speaker3: [00:16:32] It’s just stuck with us. I’m like, wow, OK, think like chick fillet workers. OK, we got this is a
Speaker4: [00:16:38] Pleasure to help here. Better for you.
Speaker2: [00:16:42] All right. So I’m a I’ll call myself a sportsman. I’m not particularly effective at it, but I like to hunt and fish. And so that’s a that’s a good way to damage. Was just shooting shooting guns. Right. Definitely. So there’s a Yeah. Counsel advice on that one.
Speaker4: [00:17:00] So I’d like to say noise induced hearing loss is one hundred percent preventable. So you do have to wear your hearing protection when you’re in loud environments, especially hunting, shooting guns. You know, I have a few patients who are professional and shooters and they’ve come to us for custom earplugs so we can make custom plugs for sure for musicians as well. If you’re a musician, you know, like really want to protect your hearing or if you’re just a music enthusiast like myself, you know, like
Speaker2: [00:17:28] To be crackups. Sweet home Alabama.
Speaker4: [00:17:31] I’m more of an Aerosmith fan myself, but not filter plugs are great because you can still hear the music, you can hear the lyrics, but it’s protecting your ears.
Speaker2: [00:17:41] Selter plugs. All right. So this is different than just plug in the
Speaker4: [00:17:44] Hole, right? Exactly. So filtered plugs kind of helped protect the damaging parts of the sound from reaching your ears, but you can still hear the quality of the music. So I think that’s why a lot of people don’t wear earplugs when they do go,
Speaker2: [00:17:58] Because they just feel like it’s damp and they’re like they rolled the window up was
Speaker4: [00:18:01] Terrible. The quality is awful and I definitely will attest to that. But filtered plugs are great filtered plugs.
Speaker2: [00:18:07] I wonder if this because I was thinking I really don’t want to wear a set of headphones right in the tree stand, but you know what I mean for that, because if I may get to shoot, I may not I don’t want to be wearing those great big things that we wear when we’re citing the rifles in right now. We doesn’t.
Speaker4: [00:18:23] Yeah. Now you can get they make hunting bloods for sure. Hunting plugs and they’re digitalize too. So you can hear that deer crunch leaf if you want to.
Speaker2: [00:18:32] Oh my baby. I could hear him coming here, coming up on me and it’s going to protect my. Got it. Oh baby. Sold American hunting. There’s such a thing. Really.
Speaker4: [00:18:42] Ah yeah. Hunting flags for
Speaker2: [00:18:44] Sure. Well thanks. You sponsor this episode. We could have all of that is fair. I have no idea. So hopefully that is cool. So in some fields, financial services is one of them. I have found I’ve had practitioners something. We even have a financial services guy that runs a whole studio up in Gainesville, though. Henderson up there runs Gainesville, Business RadioX, and we have some who sponsor shows and we have a lot of financial services people in that world, fintech in financial services who come to our studios. And my what they share with me is that more often than not, women are a little more predisposed to talking about money. Often they’re a little more comfortable kind of sharing their concerns about money. They’re more coachable. They’re probably smarter than I mean, that’s been my experience working with. And so financial services folks. Well well, you certainly need to. To build a relationship with the with the couple, if it’s a couple, you know, they just find that women that’s a good group of people for them to build relationships with when it comes to this kind of thing. Are women a little more likely to seek out help and be a little more proactive than the men?
Speaker4: [00:20:06] I’m laughing because it’s 100 percent true, really. OK, yeah, I think it all goes back to the stigma that we were talking about earlier. You know, you don’t want to have a hearing loss because it’s a sign of weakness, right or wrong. But it’s actually not. It’s not. And in our practice, we do we do recommend bringing somebody with you because four years are better than two. So any time you can
Speaker2: [00:20:28] Bring somebody to you,
Speaker4: [00:20:29] It’s great. There’s so much information. And I always recommend bringing somebody. But, yeah, you’re you’re right. The women are more pleasant to acknowledge it first.
Speaker3: [00:20:40] And we get a lot of people like I’m calling to make an appointment for my husband. Oh, yeah. And then he comes in and be like, yeah, my wife is dragging me and she’s mumbling.
Speaker2: [00:20:49] She’s mumbling. Mumbling as you said, the this appointment. Yes.
Speaker4: [00:20:53] It’s Hanami.
Speaker2: [00:20:55] Interesting. Yeah. Oh. About that. So that’s a that’s a group of people. That doesn’t mean they don’t need education. In fact there may be more educable, there may be more coachable and more moral, more likely to find some of your thought leadership or education of that and that kind of stuff. Interesting.
Speaker4: [00:21:14] You know, it’s funny to the field of audiology is primarily women as well, is that right? So, I mean, there are definitely some male audiologists and a lot of the research part of audiology has been male driven. But the majority of the clinics, you see, they’re all led by women.
Speaker3: [00:21:29] While our CEO is the only male in the whole practice,
Speaker4: [00:21:34] She’s married to the owner.
Speaker2: [00:21:38] Yes.
Speaker4: [00:21:39] Dr. Deborah Woodward. Yes, she owns the practice. OK, she’s in our Johns Creek location. So definitely a female led business.
Speaker2: [00:21:46] All How about that? So what’s next for you guys and how can we help?
Speaker4: [00:21:52] Yeah, so I think our biggest thing was just wanting to come on here and just educate the population a little bit about what we do and why it’s important to do something sooner rather than later. One thing we didn’t talk about that I’d like to bring up is just the commoditization of hearing devices and now hearing aids have become such a commodity. So it’s all about that top dollar, right? You want to find the best price for the best product that you possibly can. But when it comes to your overall quality of life and your health care, sometimes finding the best price isn’t always the best product. Right. So we have to talk a lot about what we call the Wild West of hearing aids. So now you can you can pretty much get hearing aids anywhere. You can do self-test online. You can buy them online, you can buy them on eBay. Please don’t buy them on eBay. You can please. Dear God,
Speaker2: [00:22:45] There goes my eBay sponsorship.
Speaker4: [00:22:48] Ebay is great.
Speaker2: [00:22:49] I love
Speaker4: [00:22:52] Hearing aids. So hearing aids are a medical device. They have a medical number attached to them and they are assigned to you as a patient. So we we always try to educate people about buying devices online. You want to be really careful because if you buy them online, a lot of times they’re locked or they come from other countries and we have no way to program them. I’ve had so many patients fall into this trap and it just makes me really, really sad because, you know, you spend a lot of money on these devices and if you get them online and then you have nowhere to go, that’s really laughable.
Speaker2: [00:23:24] There’s such a thing as a lock.
Speaker4: [00:23:25] Yes. So let’s allow a lot of places to lock their devices. So we we have a lot of competition with big box stores where you can go in, you can get your hearing tested. You can also buy a carton of eggs and some milk. And that’s just not really great because to do so, we like to pride ourselves on our hearing health care approach. So it’s all about making sure you as a patient are taken care of. We like to address all of your needs and we have the ability to kind of select what device is going to work best for you. And we have lots of different pricing options, too. So you don’t always have to buy seven thousand dollar hearing aids. Sometimes you can get a lower level of technology that meets your needs. And I will say our pricing is very comparable to a lot of the pricing in the area for sure. So if it’s all about the top dollar for you, you’re not the place, right? No.
Speaker2: [00:24:16] Right, right. Well, no, for me, it’s it’s very similar to the I want to start my own podcast versus I’d like to have a radio show on Business RadioX conversation. So play this out for for me a little bit. Let’s say Holly calls you and says, please, my wife calls you and sets an appointment for me right now. I would do my own calling, but so so what happens? You get to you you run me through some sort of assessment and we get that baseline you talk to. You just talk to me about what that looks like and also you’re one of
Speaker4: [00:24:51] The nice thing about our practice, when you call in, you talk to a person. So it’s not a it’s not an operating system. We like to you know, Melisa’s the go to shout out to Melissa. She’s super friendly and she’s the face of our office here out in Woodstock. And then we have Lorenzini in Johns Creek and then Colleen in Gainesville and they’re all great. But you’ll meet them, you know, first thing when you walk in the door, they like to greet you. We’ll get you scheduled for your hearing evaluation. So that’s your diagnostic hearing tests and takes about takes about 25 minutes to do the whole thing. And then when we’re done, we can give you results same day and we can kind of counsel you. And and if you are a candidate for a hearing device, we kind of have that conversation at that time. You can try them on at no pressure in our office to see if you even notice a difference, because some people do and some people don’t. And we’re never going to pressure anybody into doing anything. But if it’s in your best interest as a patient, then we kind of have that conversation and we say, listen, you know, things are starting to go down a little bit. We need to be aggressive.
Speaker2: [00:25:52] Got it. So just as likely might be, I come in, we get a baseline and you’re like, yes, Don, you’re getting old, but you’re really OK right now. You don’t really need a device. Maybe you should do these filter. There you go. Thing is, when you’re hunting, right. And let’s say. And then what? Come back next year. Come back in six months. Looks like a regular rhythm in the next year or the year after. You say, OK, we’ve got an X percent, you know, slide here, we ought to think about. Is that how it could unfold?
Speaker4: [00:26:20] Exactly. So I think we’re really monitoring how well your understanding speech. So if that really starts to decline, that’s when we have to say, OK, last year you were fine, you weren’t a really great candidate. But this year we definitely need to have that conversation. We got to keep your brain healthy. We got to keep that decline cognitively at bay. We’ve got to keep that dimension right. We don’t want that to happen. So let’s let’s have that conversation now. And then we’ll just sit down and kind of figure out what’s your life like. What do you do every day? You know, I want to make sure we’re picking a device that’s going to fit your needs more so and then also to make sure you’re fit appropriately. So we do a lot of verification at our practice. It’s gold standard and audiology to make sure you’re fit appropriately for hearing aids. Um, and if they don’t do that, then they’re not doing right by you as a patient.
Speaker2: [00:27:03] So that’s one of the things that an old codger like me like, because my kids, you know, had all the, you know, not the Waltman that would have been in my time. Well, the the apple stuff, the airports, I try to put them in my early fall out. Right. Because I don’t know what I’m doing, number one. And they’re not. But if you ever did design something that an option might be, well, let’s get this thing to fit your exact done.
Speaker4: [00:27:26] We can do it.
Speaker2: [00:27:26] You can check
Speaker4: [00:27:30] It has been thought of and it is.
Speaker2: [00:27:33] All right. So let’s talk about me some more. I mean, it’s my show, right? Let’s talk about these Beltrami things. Is this also something that goes right in there or
Speaker4: [00:27:41] It’s custom made? We make an impression of your ear in office. We send it off. They have it made clothes that beautifully fit. And so you can pick your own colors.
Speaker2: [00:27:52] Oh, short trips. And when you think of the other,
Speaker3: [00:27:55] We can do it.
Speaker2: [00:27:57] Funster Well, this has been an awful lot of fun. It’s absolute delight having you having you come into the studio. Thank you for coming to share your story.
Speaker4: [00:28:07] Well, thanks for having us. Thank you so
Speaker3: [00:28:09] Much. Fun. Yeah.
Speaker2: [00:28:10] So let’s make sure before we wrap that we leave our listeners with some points of contact. What’s the best way for someone to reach out and set up one of those evaluations or maybe even just have a brief conversation over the phone with would you or someone on your team, what’s the and or and or some places to just go get some some education?
Speaker3: [00:28:30] So the best way is to actually call us at the Wittstock office. Our number is seven seven zero seven two six eight nine four eight. And actually, when you call, you don’t have to press one, two, three, four five six zero one hundred times. We will answer the first time you call. So which is amazing. And you would be able to talk to Melissa. And then Melissa is very educated. Should she be able to tell you guys what you need and get you guys scheduled. But if you want to talk to us, you just ask for us. It’s Megan or Dr. Hayden. And yeah, we’re there.
Speaker4: [00:29:00] And you can go to our website to it’s your hearing link, dotcom.
Speaker2: [00:29:03] Fantastic. Oh, all right. This has been marvelous. Thank you both for coming.
Speaker4: [00:29:08] And thanks so much for having us. And don’t forget to protect your hearing.
Speaker2: [00:29:12] You guys are right until next time. This is Stone Payton for our guest today, Megan Porter and Dr. Hayden with North Georgia Audiology and Hearing Center. And everyone here at the Business RadioX family saying we’ll see you next time on Business RadioX.