Marti Hearn and John Crane
Who We Are
SHINE (Serving Health Insurance Needs of Elders) is a free program offered by the Florida Department of Elder Affairs and your local Area Agency on Aging. Specially trained volunteers can assist you with your Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential.
Our Mission
The SHINE program supports the Florida Department of Elder Affairs’ mission by providing free and unbiased health insurance counseling through a dedicated network of volunteers, empowering Florida seniors to make informed health care choices.
Request Assistance
Need a Resource? Contact Us.
Join Our Team
Overview
What Can I Do As A SHINE Volunteer
“I started training myself for personal knowledge but I immediately knew that this was something I wanted to do long term. I wanted to be a senior advocate helping people who got lost in the system and simply did not know where to turn. I feel good helping and I love what I do.” – Deanna Collins
As a volunteer, you will help us meet our mission by performing one or all of a variety of functions, including:
- Provide information, counseling, and assistance in person or by phone
- Deliver educational presentations
- Distribute educational and promotional materials in your community
- Assist with general program support
- Recruit additional volunteers
- Educate community partners about the program
Find enrollment events in your area.
