Titan Restoration with Rachel Stewart and Russ Palmer
Titan Restoration is a full-service property restoration company, skilled in both commercial and residential restoration. They have been helping owners restore their property after a water, fire, or storm loss for over 20 years. And they are the very best at what they do.
Specializing in large and complex projects, they have the ability to mobilize quickly, utilize necessary resources, and restore properties effectively, to minimize the disruption and downtime that owners experience.
Recognized as thought leaders in the industry, Titan’s knowledge, and expertise is their biggest differentiator. Projects are handled quickly, efficiently, and result in a superior customer experience. They take pride in delivering on their brand promise of speed, simplicity, and quality.
Rachel Stewart started as an unqualified office manager, but over the last decade has worked to become the Executive Vice President of Titan Restoration of Arizona, helping to build operations from $2M to $22M, with a primary focus on accountability, profitability and company culture.
Rachel became the co-founder and CEO of a software company, Xcelerate, in 2018, focused on getting contractors the technology tools they need to do their work more efficiently.
Rachel is the author of Unqualified Success: Bridging the Gap from Where you are Today to Where you Want to be to Achieve Massive Success. Throughout she shares the tools that aided to her success, in a practical and engaging way. Unqualified Success has been described as the complete guide and answer to combat imposter syndrome as well as other issues that prevent people from engaging fully in their dreams. Over the years, Rachel has learned that the only limitations to her success are in her own mind, and she is passionate about helping others to recognize this important truth.
Rachel lives in Mesa, Arizona with her husband and four brilliant children. She volunteers actively in her community. When she’s not building her company, improving her industry, being interviewed as a guest on podcasts or radio shows, or writing books, she might be found on a long run through the desert trails near her home.
Connect with Rachel on LinkedIn, Twitter, Facebook and Instagram.
Russ Palmer began his entrepreneurial journey when he started a carpet cleaning business in 1994 out of a rusty, old white van. It was through this modest one-man show that he was first introduced to the water damage restoration industry. Second to his wife, he had found his true love.
Focusing on restoration and learning everything he could about mold and moisture, he grew this into a small water restoration business and developed a glowing reputation, and by 2005 he started Titan Restoration, a full-service, highly-regarded restoration company with a reputation for excellence.
Russ has always had his eye on the big picture. He has a great business mind and can see the trends on the horizon while having a firm understanding of the ins and outs and the players in the restoration industry. It was obvious the discrepancy between the tech he had and the tech he needed was only growing bigger, creating concerns about the productivity and profitability of his company in the future. To solve his own problem, and help level the playing field for contractors throughout the industry, he formed a team to create Xcelerate, a job management software for contractors. Focused unwaveringly on efficiency, profitability, and accountability, his vision for truly innovative software has become a reality.
