The way we work has changed dramatically – and in some ways, permanently – over the last several months. Whether it’s learning new ways to communicate with colleagues and clients, being trained on new job functions in a completely different environment, or navigating career development while working remotely, this year’s rapidly changing circumstances have given workers around the world a lot to absorb – quickly. In the face of extraordinary change, technology has played a critical role in helping companies and their employees adapt.
JOHN JORDAN
John Jordan is the head of The Academy at Bank of America, an award-winning onboarding, coaching, and development organization, supporting more than 80,000 client-facing teammates across Bank of America’s Consumer & Small Business, Merrill, and Private Bank businesses.
In his role, he is responsible for helping client-facing teammates develop the skills they need to grow their careers, be more productive, and meet the diverse needs of Bank of America’s clients.
