Cleanliness Leads to Business Success E29
Mike Derryberry is the Co-Owner and Chief Visionary Officer for Compass Cleaning Solutions. He has degrees in Political Science and Business Administration as well as a Masters Degree in Theology. In 2019 he wrote and published his first book, HARD KNOCKS, A Real World Education in Business and Personal Growth, which chronicles the lessons learned over the last two decades as a small business owner.
If you have thought that janitorial services is a necessary expense that you incur as a business, rather than something that increases the bottom line, you need to listen to Mike describe what they do for businesses and how their culture carries over to their janitorial services customers.
Compass Cleaning Solutions is a franchise based commercial janitorial company serving customers throughout the Phoenix metropolitan area and other outlying areas. Currently Compass has nearly 100 franchise owners across the valley, while servicing close to 600 monthly and regularly recurring customers ranging from medical to industrial, education to Golf courses and of course general office space to restaurants. The franchise owners are supported by a staff of 11 located in their Tempe corporate office.
Beginning in 2004 the objective has always been to accomplish two things, change the public perception of Janitorial by raising the standards of supplies, tools, equipment and education and empowering small business development. From the beginning it was clear that many companies had not progressed from decades old methods and products. “Being an outsider to the industry gave us an advantage. We had no bias toward traditional methodology and coming from a technology world there wasn’t any fear of the options available.”
Over the last 16 years as others began to adopt the same technology Compass Cleaning Solutions had adopted previously, they have been forced to continually reinvent themselves and how they bring service to the business community. Today they offer a wide variety of services under one roof that many do not, allowing them to stay ahead of the needs of all industries due to the changing business environment.
Today their primary focus is on creating and maintaining a culture of excellence and ethics. In 2015 and again in 2016 Compass was selected as a BBB Torch Award for Ethics Finalist. This year, 2020, they were again selected as a finalist … but also were selected as a 2020 Torch Award for Ethics, Winner.
Mike Derryberry is the Co-Owner and Chief Visionary Officer for Compass Cleaning Solutions, an Arizona Franchise based commercial Janitorial Company. He has degrees in Political Science and Business Administration as well as a Masters Degree in Theology. He and his wife Cheri have been married for 44 years and he has two adult daughters. His passion for small business most likely grew from observing his father who owned multiple businesses while growing up.
As Mike entered the workforce it was not clear he would enter into business ownership until in 1979 while in graduate school Mike started a small case work manufacturing company to have an income and flexibility while going to school. The business grew and by the time he had completed his time at school his business had contractors, furniture stores, and custom clients booked for months ahead. He discovered that his passion for creating beautiful and functional furniture combined with his business ‘experience’ gave him the bug.
After selling that business and going back to employment for over a decade he later began a software training and development company servicing the casework industry. But when technology ‘displaced’ his business it was time to find something more permanent with his wife and partner. For 16 years they have been building a network of small businesses via franchising with a singular goal, ‘to change the public perception of cleaning’. Mike often repeats the mantra, ‘We exist to partner with other businesses to increase their Productivity, Profitability, and performance by creating clean, healthy, safe and organized environments’. He says, ‘Our cause is to raise the standard of clean by empowering entrepreneurship’.
In 2019 he wrote and published his first book, HARD KNOCKS, A Real World Education in Business and Personal Growth, which chronicles the lessons learned over the last two decades as a small business owner. He is a regular contributor and speaker for BNI Arizona and an advocate for small businesses across all industries.
About Your Hosts
Austin Peterson is a Comprehensive Financial Planner and owner of Backbone Financial in Scottsdale, AZ. Austin is a registered rep and investment advisor representative with Lincoln Financial Advisors. Prior to joining Lincoln Financial Advisors, Austin worked in a variety of roles in the financial services industry.
He began his career in financial services in the year 2000 as a personal financial advisor with Independent Capital Management in Santa Ana, CA. Austin then joined Pacific Life Insurance Company as an internal wholesaler for their variable annuity and mutual fund products. After Pacific Life, Austin formed his own financial planning company in Southern California that he built and ran for 6 years and eventually sold when he moved his family to Salt Lake City to pursue his MBA.
After he completed his MBA, Austin joined Crump Life Insurance where he filled a couple of different sales roles and eventually a management role throughout the five years he was with Crump. Most recently before joining Lincoln Financial Advisors in February 2015, Austin spent 2 years as a life insurance field wholesaler with Symetra Life Insurance Company. Austin is a Certified Financial Planner Professional and Chartered Life Underwriter.
Austin and his wife of 21 years, Robin, have two children, AJ (19) and Ella (16) and they reside in Gilbert, Arizona. He is a graduate of California State University, Fullerton with a Bachelor of Arts in French and of Brigham Young University’s Marriott School of Management with a Master of Business Administration with an emphasis in sales and entrepreneurship.
Landon Mance is a Financial Planner and founder of YourFuture Planning Partners out of Las Vegas, Nevada. His firm came to life in 2020 after operating as Mance Wealth Management since 2015 when Landon broke off from a major bank and started his own “shop.”
Landon comes from a family of successful entrepreneurs and has a passion and excitement for serving the business community. This passion is what brought about the growth of YourFuture Planning Partners to help business owners and their families. At YourFuture, we believe small business owners’ personal and business goals are intertwined, so we work with our clients to design a financial plan to support all aspects of their lives.
In 2019, Landon obtained the Certified Exit Planning Advisor (CEPA) designation through the Exit Planning Institute. With this certification, YourFuture Planning Partners assists business owners through an ownership transition while focusing on a positive outcome for their employees and meeting the business owner’s goals. Landon is also a member of the Business Intelligence Institute (BII) which is a collaborative group that shares tools, resources and personnel, and offers advanced level training and technical support to specifically serve business owners.
Landon enjoys spending time with his beautiful wife, stepson, and new baby twins. He grew up in sunny San Diego and loves visiting his family, playing a round of golf with friends, and many other outdoor activities. Landon tries make a difference in the lives of children in Las Vegas as a part of the leadership team for a local non-profit. He regularly visits the children that we work with to remind himself of why it’s so important to, “be the change that you wish to see in the world.”
Landon received his B.S. from California State University Long Beach in business marketing and gets the rest of his education through the school of hard knocks via his business owner clients.
Connect with Landon on LinkedIn.
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Austin Peterson and Landon Mance are registered representatives of Lincoln Financial Advisors Corp. Securities and investment advisory services offered through Lincoln Financial Advisors Corp., a broker/dealer (member SIPC) and registered investment advisor. Insurance offered through Lincoln affiliates and other fine companies. Backbone Financial and Your Future Planning Partners are marketing names for registered representatives of Lincoln Financial Advisors Corp. CRN 3314478-110320
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