Lisa B Schermerhorn from Peak Performance Mindset Coaching

Speaker1: [00:00:08] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for workplace wisdom sharing, insight, perspective and best practices for creating the planet’s best workplaces. Now here’s your host.

Speaker2: [00:00:31] Welcome to Workplace Wisdom Stone Payton here with you this afternoon, and you are in for a real treat. Please join me in welcoming to the broadcast with peak performance mindset coaching. Lisa Schermerhorn, how are you?

Speaker3: [00:00:47] I’m wonderful. How are you doing?

Speaker2: [00:00:49] I am doing well. I’ve really been looking forward to having this conversation broadcasting this show. I can’t wait to share it with our broader audience in the on demand library as well. It’s it’s a topic that I’ve brushed up against. I’ve read a little bit about. I’m fascinated with my first question right out of the box. Why mindset? Why, in your opinion, is mindset so important?

Speaker3: [00:01:15] It’s everything I like to use the the metaphor of golf. Think about when you’re up there on the golf course or doing anything, whatever you focus on, that’s what you attract. So if you focus on what you don’t want, like if you don’t want your ball to go into a sand trap, guess where it goes? All right. So you always want to learn to focus on what you want, and our ego mind is so good and tricking us and making us think about all the things we don’t want and that’s what we end up getting. So what I hope people do is really reframe and think about things from a different perspective and really focus on what they want because so many of us are trapped in the past and our unconscious mind, which ends up making a lot of decisions. That’s why we end up on that hamster wheel spinning around, doing the same thing over and over again, expecting a different result because there’s a younger part of us that’s making our decisions and it may be your six year old, and that’s a really scary thing. So I like I like to help people connect their unconscious behavior or their subconscious behavior with their conscious behavior. So they’re completely aware and they’re a full adult in their workspace and in their in their own personal lives.

Speaker2: [00:02:44] Well, it sounds to me like and I don’t mean to suggest for one moment that you don’t have plenty of challenges in your business, but it sounds to me like that would be incredibly rewarding work.

Speaker3: [00:02:56] It’s very rewarding, and it’s interesting because I collaborate with a lot of business coaches because they always say to me, we say you’re the part that’s missing. You know, I can help people put a business plan together. I can help people double their income, triple their income. But if they don’t have the mindset and believe that they’re worthy and deserving it, they sabotage themselves. And I’ve had two very successful business coaches tell me they doubled someone’s income into the millions and doubled their business, and the the person sabotaged it because they couldn’t handle it. So it’s very important to be really aware of what your beliefs around money are. I do a lot of money mindset work because if you have someone who doesn’t have a relationship with money or doesn’t believe that they’re worthy and deserving of it, or believe that people with money are evil or bad, people don’t hold on to it. It’s the strangest thing, and I and I speak on this and I show a picture of a mansion, and then I ask everyone in the room who here wants to make a million dollars a year and everyone raises their hand. And then I say, Tell me about the people who live in that house and that mansion. And oh, they hate each other. They’re getting a divorce. The kids hate them. They can’t afford to heat the house. And, you know, people don’t even realize that these feelings are visceral and they say to them, Well, if you think people with money are evil or bad, then why would you ever attract it? And so people really have to sit back and think about what are their true beliefs, unconscious beliefs or our money and what is truly running them?

Speaker2: [00:04:34] So I got another back story, how in the world does one find themselves in in this occupation? Tell us a little bit about how you got here.

Speaker3: [00:04:44] Well, about 20 years ago, I had an emotional breakdown. I was struggling and I was going to therapist two or three times a week, and no one was helping me. And someone said to suggested to me going to see a hypnotist and I’m like, Hypnotist, don’t those people make you quacks like a duck? And I was so desperate I said, I’ll try anything, and I couldn’t believe how quickly that this woman was able to get me. She literally asked me a question. Let’s go to the, you know, take me to the root cause of this issue and boom. I went to a time and as a child. And what I’ve learned to do is so you can’t change what happened, but you change how you think about it. So what happened is you release the negative belief around a belief system or something that happened and replace it with what you wish you could have had instead. When you do that, it shifts the trajectory of your thinking. So for instance, if you believe as a child that you couldn’t trust people because you were betrayed over and over again, then you see the world through the lens of not being able to trust people. And guess what? You start attracting people you can’t trust. Therefore, see, it gets confirmed over and over again when you heal that wound when you get to that belief system and you realize that that’s a perspective of from that wound and heal that then you start to be able to attract people who you can trust because it’s no longer a trigger. You’re not seeking that out.

Speaker2: [00:06:16] You touched on it a moment ago, but I’d like to dove a little bit deeper if we could, if you would speak to at least the way you see it, the distinction between a mindset coach and other coaches, if you would

Speaker3: [00:06:31] Right the difference between a mindset coach. I actually have a business background, so I like business, but where my strength is is really helping people. You know, there are people who have imposter syndrome or they get promoted into a job that they’re not happy in, or they don’t believe that they can handle what’s at stake or they have issues at home that are that are interfering with their work life or their work life is interfering with their home life, or they have a boss that’s really triggering them when you have a handle on your mindset and get to a place of neutrality. And that’s a place where I really work with people and give them these amazing, really simple mind hack tools to help you become more neutral. Because when you’re in a neutral place, you can make a decision that’s not emotionally based. It’s not a trigger. You can be an adult looking at a decision and making that with with facts instead of an emotional decision. So when you make a decision in business, if you’re afraid of something and then I can help you get rid of the fear and then you can look at the numbers from a realistic point of view. Does that make sense?

Speaker2: [00:07:47] Well, it does. And it sounds to me like there’s enough of a distinction that even if I were and I’m not a professional external coach, but let’s say that I went into the business of coaching people to facilitate on air conversations, you know, I don’t know. Maybe I could make the rent if I did that, but if I did, maybe I would have a distinct competitive advantage if part of my arsenal was OK. You’re also going to work with Lisa. You know, like, so so they have the mind. Is that accurate?

Speaker3: [00:08:16] Absolutely. Absolutely. You know, all of us have insecurities. Every single one of us. I work with C-suite execs all the time and you know, they have the same issues, the same fears that everyone else does. You know, and it’s about and also being happy in what they do. And it actually can be very lonely for them because they don’t have a lot of people to talk to. They don’t have a lot of people to bounce ideas off of because everyone expects them to have all the answers. And that’s why a coach is so wonderful for people because I can come in from a neutral perspective. I don’t work for you. I’m not going to give you the answers you want to hear. I’m going to give you the answers that that from a neutral place. And also, I believe that we all have the answers within us, but our fear is get in the way our anxiety or stress level, everything else gets in the way and clouds it and doesn’t allow us to access what we really feel because oftentimes when we make decisions, it’s from intuition like I have this feeling and we don’t often have the logic behind it initially. But before you expand on it, but you have this gut feeling and so many people can talk you out of it and make you feel like you don’t know what you don’t know. What you’re thinking or doing is the right thing. And so it’s really powerful when you can learn to trust your intuition and really have full access to that.

Speaker2: [00:09:47] Well, in a moment, I’d like to swing back around and dove into this phrase You used imposter syndrome. But before we go there, just in general, who who makes for a good client for this kind of work, is it elite athletes? Is it execs? Are there a lot of different types of people that could and should be benefiting from this kind of work?

Speaker3: [00:10:08] Well, I’ve worked with golf professionals. I helped one win Golfer of the Year because its mindset, so mindset works in any aspect of your life in your personal or professional life, but in work when you have especially entrepreneurs, I work with a lot of entrepreneurs. When you have these people who come up with these ideas and their changemakers, they’re coming up with something that may have never been done before. And that’s scary, because now you’ve got your idea, you’ve got to get up in front of people and ask for money. It’s a place of of vulnerability. It’s a place of of, you know, am I doing the right thing? You question everything. But when you’re passionate and emboldened and feel really strong and you get in front of a group of people, of investors, potential investors, they can feel that there’s a difference when you’re that imposter, when you’re faking it and you can tell, you can tell on the phone from someone’s voice. If they’re happy, they’re sad, they’re anxious. Whatever you don’t have to see their face or their body movements, the voice alone will do it. So if you can come into a place of confidence and let go of the emotions and just be you. Because being you should be easy and effortless and you should. And that’s when you have access to all of your gifts.

Speaker2: [00:11:28] So this this idea, this phrase, this phenomenon, this pathology, I don’t know what the right label is, this thing called imposter syndrome. I mean, it must be pretty prevalent. I hear people talk about it. I feel like I’ve read an article or two about it. Can you just speak a little bit more to that? Where do you see it? What can we do to to mitigate it?

Speaker3: [00:11:51] Well, one of the things that I found with with imposter syndrome is many people are living lives that are expected of them, not their own life. So they’re they’re playing roles instead of being them. And there’s a difference in joy in their life. One way or another, they get promoted into this position, which may make a lot of money, but maybe they were really good in another position and now they’ve been promoted into mediocrity, or they don’t feel worthy and deserving of that position. So they’re really in this place of fear and anxiety and can’t fully be themselves. And one of the tools that I use is helping people discover their why based on Simon SYNNEX. Knowing your Y and this fellow Gary Sanchez researched, help and discovered interviewed thousands of people and discovered that there are nine different types of why. And when you understand your why, why do you do everything you do? Then what happens is you’re in alignment with who you are and then you don’t feel so much like an imposter. For instance, I grew up my my. Why is that? I think differently. I challenge and challenge. People like to think outside the box. And as a kid growing up, as someone who thinks outside the who thought outside the box that I got bullied, I got told, Why can’t you be normal? Why can’t you be like so and so? And I always felt like there was something wrong with me.

Speaker3: [00:13:24] And there was this part of me that never really felt completely whole because I couldn’t own that part of me. When I discovered my why was challenge. I was like, Yes, that’s the good thing. That is it. Because it’s everything I do. I mean, the listeners can’t see this, but I live in a log home on the side of a mountain in the mountains of Vermont. I don’t live like other people. I vacation differently. When I go to a restaurant, I always order the special. I always want to do things a little different than everyone else. And when you own that about yourself, it’s empowering. And another client who discovered that his wife is simplified and he’s an engineer and a consultant in the tech industry. And so he take these really complicated emails that would have five paragraphs and he’d be able to respond in four bullet points. And what happened with that is that he didn’t value what he was offering because he said, How can I charge for my time? It took me such little time to do that. They said it’s not the hours, it’s the amount of time and effort that you put in learning that skill and being you.

Speaker3: [00:14:30] And what’s that worth to your client when they turn around and have to bring that out into the public where you break it down into layman’s terms, that’s invaluable. He doubled his his what he was charging and doubled his income in six months. So when you own your y, then you’re aligned with who you are, you know who you are and from an employer stand up point of view. Knowing someone’s y is so great because then you know how to communicate with them. You know what’s important to them? And you know, I love the Myers Briggs and all of these other tests, but this is different because this is a part of you. That is the aspect of everything you do. Like my challenge. Why is part of everything? And all my decision making, my how is better way and my and my what is make sense. So I challenge conventional thinking. How I do that is I help people find a better way, and what I bring is the ability to make sense out of complicated situations and problems. Once I understood that, not only was it easy for me to feel good about who I am and feel aligned, it was easier for me to explain to other people what I do as well.

Speaker2: [00:15:48] So I’m sure it’s more than evident just by hearing you describe the work around the why, but I feel an obligation to let our listenership know. Listen, Lisa didn’t just watch the Simon Sinek YouTube. She’s a certified white coach, so she’s not only familiar and erudite with some of this language. She can actually help you get there. I mean this you’ve invested the time, energy and there’s probably some financial commitment as well, but you actually went and became trained as a white coach. Formally, yes, yes.

Speaker3: [00:16:20] Yes, I did. And it was one of the best things I’ve ever done because everyone wants to know why, why we’re here, because most people think that their purpose is their work, and I say, absolutely not. Your purpose is not your work. Your purpose may be an end. So means to support your purpose. Your work is something that helps you have freedom, and it would be nice to love what you do and give you. Give you that freedom in your life and feel like you have purpose. But your purpose may be rescuing animals. Your purpose may be that, you know, there’s so many different purposes. So so I like to think about and end and work if you’re going to spend eight, 10, 12 hours a day because many of us do work incredible amount of hours and work. We want to be aligned in something that’s important for me. If it’s different, if it’s better and it makes sense, I do it. If it’s not, then it’s not as appealing for me.

Speaker2: [00:17:21] Ok. Two key pieces of business that I want to attack before we wrap. One is, I think we always shout out to Chris Salem. He is a gentleman who we had on another show called Coach the Coach Radio. He connected us. So shout out to Chris. Thank you for putting us together. And I hope you feel the same way, Lisa, that you’re glad I do.

Speaker3: [00:17:41] He’s such a great guy. He’s been a great mentor for me. He’s helped me out a lot. He’s a really, really good guy.

Speaker2: [00:17:47] So thank you, Chris. But the other thing, if you would, I would like to approach this whole conversation from the other side of the desk, if you will. I’m a small business owner on the number two guy in a media company. We’re pretty successful. We don’t have a lot of employees, but we have a lot of associates, I guess you would call them. So, you know, we got to we got 50 or 60 folks out there running around trying to do our thing. As a as a leader, it would be interesting to to hear any insight that you might have perspective, ideas, recommendations you might have on from that side of the table. How do how to create an environment and and lead a culture that you’re going to you’re going to have to manage multiple wives, right? Right. So so you got that and you want all of them to be able to live into their way, but also the organizational why and how to foster. And the other side of that not crush. How to foster the best, the best mindsets. And so there’s this individual, there’s this group thing. I don’t even know if there are any answers, but if there are any, I’d love to hear on,

Speaker3: [00:19:01] Well, you know what? Thank you so much for this question, because very few people ask from that perspective, so I really appreciate that question. When do you have a company? What’s the most important thing when you go to work? You want to enjoy work and you want to enjoy your coworkers. You want to. You want to also feel successful when you, as a business owner, know your own individual why that is generally the way of the company. So when you let your people know because they’re also the face of the company, everyone that they interact with is the face of the company. So let’s say your why is trust and you want to make sure that everyone in that company knows that trust is the utmost important to you. And as a company, we’re going to make sure that we’re trustworthy. And everyone who works for me is is that we that our clients can trust. And if you breach that trust, you’re out. Or so so when you think about it as helping set the tone in the company, help with the values of the company, also knowing your way is knowing how to communicate with some people because there’s the way of clarity.

Speaker3: [00:20:10] So there’s some people who ask lots of questions to get to the root cause of people’s issues. So, so knowing people’s why is really important. And also having a diverse group of wives in your company. You don’t want everyone having the same. Why? Because we have people who are contributors who like to be the support team behind the scenes. And they are amazing. Know every company needs them because they’re the ones who always have your back. Then you better way. People are some of the best entrepreneurs out there because they’re always looking for a better way. They can’t help themselves. So there’s so many different types of then right way people. You want a right way, people is your person is your accountant. You want someone who’s really good at structure. You don’t want to challenge personality like me running your accounting firm who thinks outside the box all the time. So knowing people’s why is really important in hiring. And also one of the things that I’ve been doing is also what is the why of your customer or your client? And then you market to them. It’s so important to really know what your avatar is and then you’re going to communicate and use that language in your advertising, in your marketing, on how to speak to those people.

Speaker3: [00:21:32] I was just working with someone this morning who’s starting a business and her her. Why is trust her? How is better way and her? What is contribute? And she really wants to be of service, and she’s all about making sure that she can be trusted and she’s going to find a better way. And what’s so cool about this woman? Is this this her? Why, how and what impact every aspect of her life, all parts of it? So this is also helps businesses decide how they’re going to promote someone. Is this new position in alignment with their? Why are they going to enjoy it or is there some other position we should if this person’s valuable, let’s come up with a position that’s in this person’s highest and best. And when you have happy employees that all get along, you’re going to have a lot more efficiency and you’re going to have a lot more profit and you’re going to have a lot more people not taking days off because they’re stressed out of their mind. You want people to be in a position that comes natural to them.

Speaker2: [00:22:40] I am so glad that I asked that question.

Speaker3: [00:22:44] Thank you

Speaker2: [00:22:44] For that. Ok, let’s make sure that our listeners know how to get in touch with you or someone on your team if they’d like to have a conversation about any of these topics, whatever you feel like is appropriate. Email, LinkedIn, website, phone, whatever.

Speaker3: [00:23:00] Well, I have my website, which is peak performance mindset coaching. Linkedin is also great. It’s Lisa Schermerhorn, and you can also email me at least at peak performance mindset coaching and I always give. I’m very open to giving free consultations. I’m happy to talk to people and see how the why or if someone just wants to do the wide test. I love doing that and helping them figure out their why, how and what. So there’s a lot of different tools that I have to help people really discover who they are and why they’re here and if they’re in alignment with what they’re doing right now, or if they just need some help. And here’s the other thing at work, the last thing we want to do is get triggered by other people, by coworkers. When you can get yourself to a neutral space and and heal that, then someone can say whatever they want and you won’t take it on. I always say that people are mirrors for us. So if you’re getting triggered or unhappy by someone, they’re giving you a lesson and it’s something for us to work on, on the inside. And when we do that, then nothing will will faze them.

Speaker2: [00:24:16] Marvelous Council to cap this particular conversation, I hope that we’ll have an opportunity to swing back around and do this or something like it again. At least it has been an absolute delight having you on the show. Thank you so much for joining us.

Speaker3: [00:24:32] Oh, thank you so much for having me. I really appreciate it and love to come back any time.

Speaker2: [00:24:37] All right. This is Stone Payton for our guest today, Lisa Schermerhorn with peak performance mindset coaching and everyone here at the Business RadioX family saying, we’ll see you next time on workplace wisdom.