

Successful Nonprofit Leadership featuring Michael Barry with ONE and Pamela Keefe with National Bank of Arizona and David Henderson with STARS
Successful nonprofit leadership requires a unique set of traits. Humility to receive help; finesse to balance creativity and productivity; and, the passion and ability to speak to (and manage) the mission through projects, initiatives and stakeholder relationships. Today we connect with a few executive leaders with the Organization for Nonprofit Executives (ONE) as they share how this organization provides professional development, education, information and networking opportunities to the Chief Executive Officers and Executive Directors for Arizona nonprofits.
ONE, or the Organization for Nonprofit Executives, is a Phoenix-based nonprofit dedicated to providing professional development, education and information, and networking opportunities to the Chief Executive Officers and Executive Directors of Phoenix-area nonprofits.

Founded in 1998, ONE is the only organization dedicated to servicing the needs of the nonprofit chief executive population. Its regular speaker series spotlights industry experts in a variety of relevant topics, including governance, changes in the tax laws, and marketing and branding. Its annual Leader Day event celebrates the chief executives of nonprofits by recognizing their achievements in innovation and outstanding community partnership.
ONE has recently embarked on an ambitious agenda which is designed to substantially expand its member offerings, enhance the overall member experience, and reach a greater number of nonprofits in Phoenix and throughout Arizona.
Michael Barry was appointed as Executive Director of ONE in March of 2018 and is the first individual to hold this position. Previously, he worked as Director of Business Development for Experience Matters, where he directed a team responsible for placing individuals with a lifetime of experience in nonprofits who could directly benefit from that experience. Prior to that he was both an Encore Fellow and a consultant to the American Lung Association in Arizona.
Michael spent the majority of his career in the financial services sector, retiring from American Express in 2012 as Vice President of Business Development Strategy for the Corporate Services division.
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Specializing in forming one-on-one relationships and providing superb customer service, National Bank of Arizona offers a broad suite of products and services for individuals and businesses – from private banking clients to foundations, nonprofits, corporate and commercial clients. Taking a big-picture view of each client’s needs, National Bank of Arizona provides tailored financial solutions. Clients are supported with access to executive management and local decision- making, all while NB|AZ bankers contribute valuable financial knowledge and play a strategic role in helping clients pursue their dreams. Since its founding in Tucson in 1984, NB|AZ has expanded to play a significant role in numerous communities across the state. Backed by the strength of Zions Bancorporation, customers get the resources they need with the responsiveness and personalized service they expect from a local bank.
As Vice President and Nonprofit Relationship Manager for National Bank of Arizona®, Pamela Keefe is responsible for serving the needs of nonprofit organizations in Arizona. A veteran banker with more than 30 years’ experience, Pamela facilitates the many products and services available from NB|AZ. From treasury management services, lending and credit assistance and everything in between, Pam will connect your organization with the right specialists. Pamela’s hands-on approach to service and action-oriented vision are the driving forces behind many of her clients’ success stories. She joined NB|AZ in 2001 with a broad set of experiences in the financial services industry. As your Relationship Manager, Pamela will manage the financial needs, while taking time to understand the unique goals of your organization.
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STARS is a Scottsdale-based nonprofit founded in 1973 to improve the lives of adults with developmental disabilities. Each week, more than 200 individuals participate in programs designed to promote independence through life and social skill-building. Vocational training in a group environment is available, as well as opportunities for on-the-job training in community-integrated settings.
David Henderson joined STARS as President and CEO in 2015, following a 30- year career with Ticketmaster, a start-up he joined after graduating from Arizona State University. He has served on several Valley nonprofit boards, including Audrey’s Angels and UMOM New Day Centers, where he gained appreciation for the value of community leaders coming together in service to those in need. David received the Professional Certificate in Nonprofit Management from the ASU Lodestar Center.
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Jana Smith is the first Executive Director of Phoenix Community ToolBank, a local nonprofit who stewards an inventory of tools and equipment available to borrow by charitable organizations for mission related efforts. Jana, started her ToolBank journey in May of 2014, working to establish, launch and build the tool lending program in the Phoenix market, an affiliate organization of ToolBank
Patty Russart joined ToolBank USA as CEO in May of 2018. Since late 2008, Patty was the Executive Director for the Atlanta Community ToolBank (ACTB). She began her career in Engineering for almost ten years, working in bridge rehab and road construction. A passion for reading led to a transition into the non-profit sector, first through volunteering as an adult literacy tutor and then as a certified English as a second language instructor. In 2002 she received an MA in Organizational Management to help her better serve charitable organizations. Patty has worked for Literacy Volunteers of America at a local and state level, United Way-Canada, Retired & Senior Volunteer Program/Senior Companion Program and Little City Foundation. She has had the opportunity to serve the charitable sector in West Virginia, Saskatchewan, California, Illinois and now Georgia. Her mantra is ‘where there is a will there is a way’ and that is how she approaches fundraising for the ToolBank. Patty successfully completed a $1.525 million Capital Campaign for the ACTB, which allowed them to purchase a much larger warehouse space and add a Tool Training Center. Today the ACTB has grown from an inventory valued at $250k to almost $500K and to date it is serving over 1050 unique charitable organizations. The Tool Training Center serves over 300 students per year including youth, ages 11-18 from low-to moderate income families, children and young adults in foster care, Girl Scouts, first responders for disasters and Veterans in transitional housing. Patty has led and been part of a multitude of fundraising campaigns over the past 23 years.
Jacqueline Destremps is a creative marketing strategist and founded 













