Business RadioX ®

  • Home
  • Business RadioX ® Communities
    • Southeast
      • Alabama
        • Birmingham
      • Florida
        • Orlando
        • Pensacola
        • South Florida
        • Tampa
        • Tallahassee
      • Georgia
        • Atlanta
        • Cherokee
        • Forsyth
        • Greater Perimeter
        • Gwinnett
        • North Fulton
        • North Georgia
        • Northeast Georgia
        • Rome
        • Savannah
      • Louisiana
        • New Orleans
      • North Carolina
        • Charlotte
        • Raleigh
      • Tennessee
        • Chattanooga
        • Nashville
      • Virginia
        • Richmond
    • South Central
      • Arkansas
        • Northwest Arkansas
    • Midwest
      • Illinois
        • Chicago
      • Michigan
        • Detroit
      • Minnesota
        • Minneapolis St. Paul
      • Missouri
        • St. Louis
      • Ohio
        • Cleveland
        • Columbus
        • Dayton
    • Southwest
      • Arizona
        • Phoenix
        • Tucson
        • Valley
      • Texas
        • Austin
        • Dallas
        • Houston
    • West
      • California
        • Bay Area
        • LA
        • Pasadena
      • Colorado
        • Denver
      • Hawaii
        • Oahu
  • FAQs
  • About Us
    • Our Mission
    • Our Audience
    • Why It Works
    • What People Are Saying
    • BRX in the News
  • Resources
    • BRX Pro Tips
    • B2B Marketing: The 4Rs
    • High Velocity Selling Habits
    • Why Most B2B Media Strategies Fail
    • 9 Reasons To Sponsor A Business RadioX ® Show
  • Partner With Us
  • Veteran Business RadioX ®

Zac Larson With IntentGen Financial Partners

May 19, 2023 by Jacob Lapera

Chicago Business Radio
Chicago Business Radio
Zac Larson With IntentGen Financial Partners
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Firmspace-sponsor-bannerWhen Zac Larson launched his career in the financial services industry nearly two decades ago, he wanted to take a different route than most. One that was purpose-driven rather than fear-driven. One that focused on the joy of living generously and serving others, not just selling products. The opportunity to do just that presented itself to Zac in 2001 when he joined Thrivent.

And today, as a founding partner of IntentGen Financial Partners, he is able to live out these values – empowering people to make intentional financial decisions so they can live with greater purpose. Zac and his wife, Kristin, have been married since 2003 and have four boys. In his free time, he likes to coach his sons’ basketball teams and enjoys golf, scuba diving, skiing and bike riding. He also serves in many roles at Good Shepherd Lutheran Church.

Connect with Zac on LinkedIn and follow IntentGen Financial Partners on Facebook.

What You’ll Learn In This Episode

  • Retirement income planning
  • Investment management
  • Wealth transfer
  • Tax efficiency strategies
  • Generosity- Creative Charitable Planning

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:03] Broadcasting live from the Business RadioX studio in Chicago, Illinois. It’s time for Chicago Business Radio. Brought to you by firm Space, your private sanctuary for productivity and growth. To learn more, go to firm spacecom. Now, here’s your host.

Max Kantor: [00:00:21] Hey, everybody. And welcome back to another episode of Chicago Business Radio. I’m your host, Max Kanter. And before we get started, as always, today’s show is sponsored by Firm Space, thanks to Firm Space because without them, we couldn’t be sharing these important stories. And we got a really good one for you today. On today’s show, we have a founding partner and wealth advisor at IntentGen Financial Partners. So please welcome to the show, Zach Larson. Welcome to the show, Zach.

Zac Larson: [00:00:47] Thank you. It’s great to be here with you.

Max Kantor: [00:00:49] I’m excited to talk to you about everything you’re doing. So let’s jump right in. Tell me a little bit about intention.

Zac Larson: [00:00:54] Well, first of all, there’s a lot of financial management, financial planning companies that are out there. And in some ways we’re very similar to those. We help people manage their money, the efficient with taxes, protect their their plan and and take care of people they care about. But there’s some really unique that I think we’re doing in that message is resonating with people and that’s helping them focus on intentionality. Meaning what do they want their money to do for them? What do they want their their life, their impact, their experiences to be? And it is such a privilege. It’s so much fun to just dig into that with people and help them figure out what they can accomplish.

Max Kantor: [00:01:29] So what exactly is your role within intention?

Zac Larson: [00:01:33] My role is two parts. I for 20 years have helped people one on one think about the purpose of their money. So we talk about asset allocation and all sorts of investments and tax tax, things that nobody really loves to talk about, but we all need to. And then we focus on how they want to use their money, what they want it to do for them. So that’s probably about half my time with intention or maybe two thirds of it. Even still, the other part is in leadership and development. We have been blessed with growth over the last 15 years especially and have a phenomenal team of of colleagues that I get to work with. And so we’re we’re talking about their career path, their advancement, their fulfillment, and also looking at opportunities to grow our company in terms of hiring more great people or acquiring other advisors.

Max Kantor: [00:02:25] And how did you get into this line of work and then how did intention come to be?

Zac Larson: [00:02:31] Well, for some reason I’ve always either been blessed or cursed, maybe with enjoying and understanding numbers. And so it was just something I’ve known that I wanted to do for a long time. I did internships in college. I went to a little school in Illinois called Augustana College and started into this career right. Right out of school. And intention came about because three, four years in, I had worked with other colleagues. I became good friends with a mentor of mine, someone who became a friend and a colleague. His name is Corey Schmidt. And we realized that we had some very complementary skills and had more fun and could do more when we worked together. So we we began in 2005 working together and and grew a team from there. And intention came about specifically six years ago as we went into a more independent space within the financial planning world. And independence just gives us autonomy to run a business the way that we need and bring in the products and solutions and and expertise that our clients need.

Max Kantor: [00:03:38] Now, you touched on this a little bit ago, but, you know, for a lot of people, money is an awkward thing. It’s hard to talk about. It’s hard to discuss, but it’s so important. We all need it. We all use it. So how do you help people use and and grow and give their money with intention?

Zac Larson: [00:03:55] Most people, when we meet them, have done a lot of things kind of accidentally. They’ve learned perhaps from parents, they’ve learned the hard way and they’re just kind of going through life. And most most people do not want to do a budget and we don’t spend a lot of time on that either. We talk about aligning your money with your priorities right off the bat. So let’s take an example. If you’re in your working years and you’re like most people, you get your paycheck, you do life, you pay your bills, and then at the end of the month, you probably have a little bit of guilt around, Oh, I wish I would have given some more or I wish I would have saved some more. And we try to just help people flip that script and say, if there’s places you care about that you want to give to, whether it’s a local charity, a church, family members do that first be be purposeful with it, be intentional, and then let’s put money into savings. We call them save to spend accounts and save to save. And just the the specific automated, systematic process of doing those things first and then spending once left starts to change the game for people.

Max Kantor: [00:05:03] So you’re helping people with money in different areas of their life. I know you just mentioned like philanthropic ways. Also, I know retirement investment. So what would someone need help with for them to come to you?

Zac Larson: [00:05:19] Yeah, we we have built a company that tries to meet people where they are on their financial journey. And so there aren’t minimums. And we have a team and a partnership to help wherever a person is. But our niche really is in the retirement transition phase. So we look at plus or minus five years of retirement. You’re trying to figure out how you can do it or you’re in it and you’re saying, What else can I be doing? And in that phase, there’s a key financial and emotional transition that happens. People move from accumulation to utilization or accumulation to distribution. So they’ve been saving they’ve hopefully been seeing their net worth grow over time and now they’re seeing how do I use it? That’s where we step in and I think have some great unique perspectives on how to give them confidence, to spend it, to enjoy it, but also make sure that they don’t run out of it and that they can take care of the people and places that they want.

Max Kantor: [00:06:17] You’ve talked about, you know, giving back. Why do you think it’s important to give back? And can you describe how how you do this year to year?

Zac Larson: [00:06:27] Yeah, there’s both, I think, a philosophical and a practical edge to that. So for Theosophically, I believe that’s just what we’re called as people to do is to take care of others. I think if you come from a faith perspective, that’s that’s part of most faiths. If you come from just being part of a community, there is a desire to take care of others. But I think also from a practical sense, people need that in their plan. And I use this phrase a lot. I’ve seen it happen with clients. Imagine you hit this retire of yours, whether it’s a boat, whether it’s a new home, and then you go to enjoy it for the first time and you look around and you’re like, Dang, I just got this boat of my dreams, this house of my dreams, this trip of my dreams, and somebody else is already doing it better. And if we measure ourselves against others and against the world, there’s there’s just never enough. And then if you look the other direction, there are people who who have it way worse who who are dealing with tough stuff that need some support. And I think generosity helps to balance that scale of saying no against the world. There’s never enough. But maybe I’m in a spot where I do have enough and I can support some other people. And it it provides such great balance and perspectives in people’s lives.

Max Kantor: [00:07:48] Now, Zach, you mentioned that you are writing a book. Can you talk a little bit about that?

Zac Larson: [00:07:53] Yeah, the book has been on my mind for a lot of years and it really is about how to empower people to spend and give and live with intentionality and retirement. And yet it’s not so much a how to book. It’s trying to be a vessel, be a voice for people’s stories who have done this well, who have experienced the freedom that says, you know what, I have saved, I’ve prepared for this, and there’s more that I can do. So we talk about empowering people to live intentionally or to live with greater purpose. That can mean a lot of things. It could mean you’re ready to retire sooner, to give more than you had been, to start a business to help your kids or grandkids with college, to take family on a trip, to have experiences with friends, all sorts of things. And a lot of times people don’t have the process to do that well and they don’t have a plan that gives them confidence. And that’s what what we get to be part of all the time. So this book will will be out later this year. And the goal is to be a give give a chance for people’s voice to be heard, for their stories, to give other people confidence around their retirement.

Max Kantor: [00:09:07] Now, is there a certain age or certain financial level where people should begin thinking about their retirement plans?

Zac Larson: [00:09:16] Yeah. With within that five year mark I mentioned, I think people really need to go from a theoretical view on retirement or a hypothetical and actually start thinking practically about where will this happen. So if you’re a long ways from that, there’s things we can help you do to get ready so that it’s an easier transition. But if you’re in that zone, then I’ll just share a concrete example from a meeting this morning. A person had a a couple had accumulated a lot of cash in their last few years before retirement, and they said, we’ll just spend down our cash first. And what they didn’t realize is that they would be in such a low tax bracket, they wouldn’t even get to use their deductions if they just spent cash. So we helped them look at a balance of where to take money from from different types of accounts, IRAs, 401. Ks insurance, annuities, cash and say you’ve got all these tools. Let’s let’s find the right mix to get you the money that you need so that you can maximize what your opportunities are with it totally.

Max Kantor: [00:10:18] Going into retirement can be both thrilling and exciting, but also it can be scary and with intention. It seems like you guys are there to help make the process as easy and seamless a transition as possible.

Zac Larson: [00:10:32] Well, that’s that’s certainly the goal. I had a great learning experience last summer. We had prepared as a company for a lifelong dream I had, which was to take an extended sabbatical. I’ve got four teenage boys and my wife and I wanted to have some time with them. So we learned a lot how to to run our company well and take care of clients. But I learned a lot personally, and I found out in my free time I happen to spend money. I have hobbies that are expensive. And it was a great learning experience for people thinking about retirement. Because if you have hobbies that require money, some of those rules of thumb won’t work for you. You can’t live on 80% of what you’re used to because you might actually spend more when you have more free time. Conversely, some people have hobbies that don’t take any money and they could actually live on a lot less. So we want to personalize a plan for people. There’s three things that go into that we talk a lot about impact. Who do you want to have impact on experiences and then purpose? What is it that you’re going to be doing and how does your financial plan support your IEP, your impact, experience and purpose?

Max Kantor: [00:11:42] Now, Zach, for my last question for you, it’s a question I like to ask every guest that comes on Chicago Business Radio for you. What is the most rewarding part about what you get to do?

Zac Larson: [00:11:54] It’s seeing people realize. That their possibilities can actually be probabilities. They can do these things. They’ve dreamed of it. And we put those dreams into action. And it sounds a little, you know, like a Make a Wish foundation or something. It’s not. This is people’s lifelong savings. It’s their hard work. But we’re giving them a process or a plan that equips them to go take action on things that they’ve maybe always wanted to do. And I read a great quote last summer. It said, The quickest way for a dream to die is to wait. And we help people get started. We help them stop waiting and make those plans happen. And it’s it’s incredibly rewarding.

Max Kantor: [00:12:39] I love that quote. That’s that’s a good one. If people want to learn more about intention or they want to work with you guys in some capacity, how can they learn more? Do you have a website? Social media, Of course.

Zac Larson: [00:12:51] Check us out on Facebook. Check us out on our website. The website is intention.com into entgegen.com. They can look me up on LinkedIn and send a request and we’ll connect that way. So would appreciate people who want to learn more.

Max Kantor: [00:13:09] Totally. Well Zach, thank you so much for being on Chicago Business Radio today. You’re doing great work and we appreciate you being on the show.

Zac Larson: [00:13:17] Thank you. Appreciate it. Thanks.

Max Kantor: [00:13:19] And thank you to listening for another episode of Chicago Business Radio. I’m your host, Max Kanter, and we’ll see you next time.

Intro: [00:13:27] This episode of Chicago Business Radio has been brought to you by firm space, your private sanctuary for productivity and growth. To learn more, go to firm Space.com.

Tagged With: IntentGen Financial Partners, Zac Larson

Marguerite Pressley Davis With Finance Savvy CEO

May 15, 2023 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
Marguerite Pressley Davis With Finance Savvy CEO
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Marguerite Pressley Davis is a former Wall Street analyst who became an advocate for entrepreneurs in Atlanta and beyond. She is the founder and CEO of Finance Savvy CEO, a privately held company which improves financial literacy and business finance among entrepreneurs as a way to increase their profitability and to close the country’s gender and racial wealth gap. Through her work, she has helped small business owners to raise over $33 million in capital and increase their annual profits on average by 63%. She has two decades of international business experience which includes her work at Goldman Sachs, controlling over a $2 billion portfolio of private equity, alternative energy and commercial real estate investments.

Connect with Marguerite on LinkedIn.

What You’ll Learn In This Episode

  • Should Atlanta’s small businesses worry about a recession
  • The Do’s and Don’ts of creating a financial plan for starting your business
  • Why every small business owner should consult with a financial coach before they raise capital
  • How can entrepreneurs and small business owners protect themselves from bank collapses like Silicon Valley Bank and First Republic

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio. Brought to you by on pay. Atlanta’s New standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:25] Lee Kantor here another episode of Atlanta Business Radio. And this is going to be a good one. Today on the show we have Marguerite Pressley Davis and she is with Finance Savvy CEO. Welcome, Marguerite.

Marguerite Pressley Davis: [00:00:38] Thank you, Lee Thanks so much for having me.

Lee Kantor: [00:00:40] Well, I’m excited to learn what you’re up to. Tell us about finance savvy CEO. How are you serving folks?

Marguerite Pressley Davis: [00:00:45] Yeah, absolutely. So at finance savvy CEO, we really focus on helping small business owners and entrepreneurs to really enhance their financial confidence and competence when it comes to the money side of running a business. So we focus on through our programs and membership only we focus on financial planning and overall financial education to help you make better business decisions. With the financial impact in mind.

Lee Kantor: [00:01:16] Now, are you working primarily as an educator or also as a financial planner or wealth manager?

Marguerite Pressley Davis: [00:01:22] Yeah, yeah, great question. So ultimately, yes to the financial educator piece, but we only work with small business owners and entrepreneurs. So for the business finance side of things, so we don’t do kind of the wealth planning that some of our friends in the personal finance space do. But one of our core programs actually is your profit playbook, where we focus on financial planning for their small business. You know, what we see a lot is that small business owners and entrepreneurs, when they try to either A, raise capital or B, just operate daily in their operations, they really have questions around, well, I have limited amount of funds, limited amount of capital, so how can I make the best use of it? So that’s where our financial planning side of the house for their business comes into play.

Lee Kantor: [00:02:10] And is that a do it for you or do it with you or do it yourself offering? Yeah.

Marguerite Pressley Davis: [00:02:16] So we we do it, do it with you. One of the things that I strongly believe in, what we really promote at finance savvy CEO is that we want our small business owners and entrepreneurs to feel empowered with their finances. We want them to feel confident that, Hey, I understand what’s happening financially. And by me understanding it as that business owner, it’s going to help me make better decisions. So we are all about at finance savvy CEO the do it with you model. So for example when we’re going through your profit playbook, we are actively working with our small business owners and entrepreneurs, hearing them through step by step how they’re doing it. But we’re there with them holding their hands because at the end of the day, we want them to be able to stand on their own two feet when they’re talking to investors or they’re with their team making a decision. We want them to hear us in the back of their heads saying, okay, I understand why I’m doing this. I understand the implications. So we’re all about doing it with you so that you can stand on your own two feet financially as a small business owner or entrepreneur.

Lee Kantor: [00:03:22] And then what is the profile of your ideal client? Are they at the beginning stages where they may not have a CPA or a bookkeeper, or are they more established and the those resources aren’t kind of providing the intelligence intelligence that you are?

Marguerite Pressley Davis: [00:03:38] Yeah. Yeah. So ultimately, we work with clients across the spectrum of both revenue size as well as industry. So let me talk about the revenue size first. So sometimes our clients span between $0 in revenue, meaning their pre revenue, and they want to get things right from the start when they’re starting their business. They may have gone into it because they absolutely love what they do, but they don’t really necessarily understand or have a strong grasp on finances and the money side of business. So for those entrepreneurs and small business owners that are just getting started, we support them to to ensure that they have a great foundation of understanding of the financial decisions that they’ll have to make. But also we help them to say what is realistic for your financial plans, what’s realistic for how much you need to fundraise? And then that spans all the way as well too. We have companies in our community that are at the $10 Million revenue mark, but their questions are a bit different. They’re there because they say, Hey, we’re at ten, but we’re wanting to scale. We want to have that exit and you know, five years out, ten years out.

Marguerite Pressley Davis: [00:04:49] And we have to ensure that we’re doing that. As a CEO, I’m making strong financial decisions. So it really ranges across revenue size and across industry. Now to the second part of your question. Is it like, hey, they don’t have a CFO, they don’t have a CPA, a bookkeeper? No. One of the things that we recommend is it’s what I like to call the financial trifecta. So the financial trifecta that I recommend, like every single entrepreneur in small business have, is like they have that bookkeeper on their staff or that’s outsourced. They have that accountant and the tax. On their team, but we also promote that that is still no substitution for you as the business owner. Being able to get intimately involved in your finances so that you can have intelligent conversations with your bookkeeper, so you can have intelligent conversations with your accountant, because ultimately they’re they’re steering the company forward, not the support resources. So we say that, hey, still is that CEO, we want you to know it, understand it, but definitely work with that financial trifecta as well.

Lee Kantor: [00:05:55] So what’s your backstory? How did you kind of find the heart to serve these people in this manner?

Marguerite Pressley Davis: [00:06:01] Yeah, so I have been in the finance industry for almost going on 20 years now. Um, I actually started out on Wall Street. I was at Merrill Lynch, then transitioned to Goldman Sachs, where I focused on private equity and commercial real estate investments. So we invested in everything from like concrete companies to hotels and casinos and that to date myself. But back in the last recession we saw around the 2007, 2008 time frame, um, you know, we had this whole thesis around our investments built around that Vegas would be recession proof. And that thesis was absolutely wrong. And as we saw back then, the markets tanked, hotels went under, casinos went under in Vegas. But for me, it was my first realization that the work that I did, I didn’t want it to be so closely tied to something I couldn’t control. I can’t control the markets. So for me, it was the catalyst to say that I wanted to work directly with the CEOs, directly with the CFOs before those businesses went downhill. So I transitioned to a career in mergers and acquisitions consulting. It was all about buying and selling businesses, divesting unprofitable business units, and did that for about half a decade, worked in some really cool places like Ireland and Amsterdam and Mexico. But what I realized after that point was that when I reflected back to the last recession, we had small business owners were going out of business much faster than corporations.

Marguerite Pressley Davis: [00:07:43] And so the missing component there that I found was really it was the mismanagement of finances, the lack of understanding of some of these small business owners for how to navigate really challenging times, just like we’re seeing now in the economy. So I from there, I started my own tech company. It was a retail tech company just to ensure that I could make that transition from the corporate space into the finance space. And, you know, for a lot of small business owners, the reality was, is that, you know, even if they went to MBA program and, you know, I was at NYU, but you learn a lot about corporate finance, that doesn’t always translate to how is a CEO? Do I think about my small business finances? So from there I found myself at a pivot point after we exited my first tech company and it was like, What’s next? I went on to work at a $25 million venture fund as a managing director, creating investor readiness programs, getting in small businesses ready to raise capital. And that was the missing piece. At that point, the light bulb went off. Hey, I really need to double down on making sure that small businesses stay in business longer. They’re actually profitable so they can generate wealth, not take away from wealth. And from that finance savvy CEO is born as we know it today.

Lee Kantor: [00:09:02] And then when you were trying to build this community, were the lessons learned kind of challenging to go from kind of a big corporate and dealing with, you know, mega companies with unlimited, seemingly unlimited resources, you know, to a person with a dream, you know, at their kitchen table. And, you know, was it difficult for you to kind of relate to that person and kind of see the struggle that they’re going through and have that level of empathy to really kind of feel like you can make an impact on them because the impact on that person is more personal, I think. And it’s more like you see the results with your eyes and how it affects their family and their neighborhood and their friends and their community.

Marguerite Pressley Davis: [00:09:48] Oh, yeah. Lee, you’re so spot on there. You know, I we did for my team. We did bonuses this past year. You know, at the end of every year. And it’s the impact is not only on the businesses, but it’s also like as a small business owner that, you know, having my team and seeing the impact it has on them. Like one of my workers sent me a picture of a mattress that she was able to buy her parents with her business. So you’re right. It’s like that life impact they’re having. And so it was a different transition for me. Lee And I think that that was one of the biggest catalysts point of why I made the transition to small businesses, because in the corporate space, you find a way to, you know, save them a million, 5 million, and they want 10 million more. But when we’re talking about small businesses, like on average, our clients will grow their profits at least 63% on average when they start working with us. So that can mean a different life for them, a different ability of how they can pour into their own communities. And so it’s a bit of the why, why I do what I do is because of the immediate impact that you see.

Marguerite Pressley Davis: [00:10:57] I think for small business owners and entrepreneurs, though, the biggest lesson learned for me as I transitioned over was that it is every decision that they make. It has a life impact for them, right? So if they have a month that’s unprofitable or a year that’s unprofitable, that may mean less that they’re able to do for their families, less that they’re able to do for their community a real immediate impact. Whereas in the corporate world it is, okay, let’s just roll it over to the next quarter. So what I love about that in the work that I do is that I’m able to not only change the trajectory of what they can save, what they can pay themselves, what they are able to do. As it relates to hiring most of our business owners, they make, at least for those that are the zero revenue point, within 24 months, they’re making their first hire and that has a larger economic impact that they have immediately. So you’re spot on with that. Definitely a transition there. But it’s also part of the crux of the why of that transition for me from corporate to small business.

Lee Kantor: [00:12:05] So let’s educate some of our listeners. You brought up a point earlier and you used the word one of the metrics that matter, I would assume, is profit. You didn’t say revenue. And to me, as a small business owner and having interviewed thousands of small business owners, I think a lot of people keep their eye on the wrong ball sometimes and they think that revenue is the most important thing and you can have all the revenue you want without profit and you’re not going to be in business very long.

Marguerite Pressley Davis: [00:12:35] Oh yeah. Oh yeah, spot on. So I think that, you know, for for decades, even if you look in the VC space there, they were using revenue as this metric. But I see revenue is almost a vanity metric. It is great you write your business can’t survive without sales. But the challenges with that is it’s not just about what you make, it’s about what you keep of what you’re making. Like I have had clients where they were making $1 million a year. Let’s call it, but they were only keeping less than $5,000 of it. But then I had companies who were only making 50,000 and they were keeping $25,000 of it. So who’s better off? Right? So I think one of the things that we have to change as a small business community and what I what we’re constantly pushing and finding finance savvy CEO is it’s about the financial management. It’s not just what’s coming in, but it’s what are you keeping? And I’ll even take it a step further. It’s not only what you’re keeping in profits, it is what are you doing to grow that money? So we also have to elevate ourselves also from the profits. How much of it is you’re keeping? Are you keeping? And that has a lot to do with again, how are you managing the money that comes in? How are you making those really tough decisions around how you’re allocating that capital, what you’re spending? But then also, what are you doing to grow it? How are you thinking about investing? Those profits. How are you thinking about what gets retained so that your business can grow into that vision that you have.

Lee Kantor: [00:14:10] Now in some of your work helping your clients with like, say, maybe they have several service offerings, but you see, if you do a deep dive and the metrics, the financial kind of signals that that each one of them has, one of them might be a loser and it might be popular and there might you it might be hurting you. Every sale could be, in essence, kind of damaging your business, even though, like you said, we call those metrics, the vanity metrics cause metrics where it looks like you’re killing it. But in reality, you could be kind of putting yourself out of business. Do you help the client analyze kind of, you know, put a PNL on each one of their service offerings to see, okay, do more of this and less of this, and maybe you should change the price of this because you’re losing money on every one of these.

Marguerite Pressley Davis: [00:15:01] Oh, yeah.

Marguerite Pressley Davis: [00:15:03] Absolutely. And I get so excited about that because that’s the core of one of the service offerings that we have is around the financial analysis piece. And sometimes what you’ll find is that when someone isn’t comfortable with the numbers, what they do is they avoid looking at their finances. And what I tell every small business owner and entrepreneur, I say it’s like you had lunch and you have a piece of spinach in your teeth. Well, how’d you just looked in the mirror? You could have taken that spinach out your teeth, right? It’s the same way with the finances of taking that time to analyze the end of every month, every quarter, every week, depending the frequency, depend on your business. But taking that time to see what’s truly happening, you know, sometimes when we’re making sales again, it’s vanity. It feels good, it feels great. We’re selling out. But you have to take that step back and say, But is it worth it? Am I only making so many sales because I’m spending more in marketing than I’m actually generating in the revenue? Or is it the fact that I’m selling because my price is so low so I can’t even cover my cost? So that’s exactly one of the core areas that we focus on is the analysis piece. But to also your second point there around the pricing, one of the things that we do is we have a pricing lab and a lot of the times what I find is that small business owners and entrepreneurs, when I said, Hey, how’d you come up with your pricing, they’ll tell me, Oh, well, I just looked at my closest competitor and that seemed about right.

Marguerite Pressley Davis: [00:16:32] And I’m like, Hey, we can’t do that because we don’t even know how our competitors came up with their price. And now you’re just taking their prices. So being able to really do detailed analysis around the pricing, understanding the key value points that they’re delivering, what makes them different, justifying that that price that they’re charging is even sustainable is one of the core pieces in that analytics that we do. Now, another piece to that, what I recommend that every entrepreneur and small business owner is doing is something, what we call it finance savvy CEO is financial wellness checkups. Now these financial wellness checkups, you deep dive into what is truly the profitability that you have. Not only is a company wide, but your different revenue streams, your different product offerings so that you can see, hey, is this something we need to keep on or do we need to see if there’s adjustments that we need to make? Or does it just need to be retired altogether?

Lee Kantor: [00:17:32] Now walk me through. Say, okay, I’ve heard what you’re saying. I like you as a person. I think you’re smart. I think you have all the qualifications I need to be successful. I’m in. What is that kind of onboarding? First types of conversations you’re having with me to get me up and running so that I can have, you know, a solid financial plan moving forward?

Marguerite Pressley Davis: [00:17:55] Yeah, absolutely. So we’re having that conversation. Loved all the nice compliments now, but one of the first things that we do to get our clients onboarded with your profit playbook, where is the group financial planning that we do? We also do some one on one financial planning as well through more so the consulting agency side of things. But ultimately, one of the first things that we do is we never assume that is like the, the biggest, um, you know, it’s a huge core value of mine and finance savvy CEO. So we never assume that you have anything to bring to the table. What I mean by anything to the table you can come to us for, for support without any historical financial information. Meaning you may say, Marguerite, I don’t have any past financials to give to you. I’ve never done that. You know, I haven’t had the bookkeeper. I haven’t had an accountant. Help me. I have nothing. So we never assume you have those things coming in. So we start from ground zero. So when you get to us, we do an intake survey. And that intake survey is going to give us more information about just your business, your tenure in business, the types of products or services that you have, the challenges, the pain points that you have. But most importantly, Lee, when you get onboarded, the one core thing that we are focused on is where are you trying to go? I care a lot less about where you’ve been versus where you’re trying to go. What is that vision for your company? Because depending on where you’re going to go, we could build totally different financial plans, financial roadmaps, financial projections. Because if you tell me, Hey, Marguerite, my goal is to exit my business in five years.

Marguerite Pressley Davis: [00:19:37] Or if you tell me, Hey, Marguerite, you know I want to keep this business and hand it off to my kids one day. Well, to that entrepreneur, that tells me you want to exit in five years, we’re going to build out a more aggressive financial plan for your business that allows for a lot higher growth so that you’re going to be more attractive to investors so that you can show the market size is really there and you’re able to tap into it and you’re able to capture a good portion of that market. It’s going to be an Uber growth model. We’re going to we’re going to build there. But now if you tell me that maybe you’re building that business from your retirement and you really just need this to to to maintain for your family, your risk averse, well then we’re going to build a much more conservative financial plan for your business. We’re not going to do as many aggressive marketing strategies. Maybe we may even ensure that the cash reserve that you have for your business is a lot more is a lot bigger than that company that told me they just want to exit in five years. Right? So, so I’ll summarize that and say the biggest thing that we need from you when you on board is clarity in that vision. Where do you want to go? So we can ensure that the plan is specific from, you know, templates here. That’s, you know, broken arrows is no, it’s about building out a financial plan, a financial roadmap that makes sense for where you’re going and that meets you in a place that you’re comfortable taking your company. Because after all, you’re the visionary.

Lee Kantor: [00:21:03] Now, once you hand me this plan, is it Now I’m off and you’re giving me homework and I have to do some work here or or there’s recommendations Like what? What happens next? And how do you keep me accountable?

Marguerite Pressley Davis: [00:21:16] Yeah, absolutely. So once you have your plan in hand and you know you have your financial plan, you’re clear on that road of where you’re going. We actually have something it’s called our finance savvy CEO collective, and that’s our ongoing membership program. So what we hear from our founders, our CEOs, is that they really love exactly the word you used accountability, the ongoing accountability to make sure that they’re sticking with their plans. And guess what? Sometimes you can stick with the plan and things don’t happen as planned, and that’s okay. So the purpose of the membership that we do is our clients come into the membership and it’s monthly ongoing accountability and support. So ultimately what’s happening here is if things get off rail, things get off track. We’re talking about adjustments that can be made. If things are going great and you want to change things. Those are the discussions that we’re having inside of our membership. I think one of the biggest things that I see for small business owners and entrepreneurs is they build these financial plans. And, you know, to your listeners, right, if you have a financial plan and it’s sitting up on the shelf and you haven’t used it, I think one of the biggest things is, is why aren’t you using it? Did you get somebody to just build it for you and you weren’t active in the process? So it’s not connected.

Marguerite Pressley Davis: [00:22:31] Being with you. It’s not meaningful. A financial plan. You have to actively use it. So one of the core things that’s really important is the ongoing accountability. So no matter if it’s your part of our membership and or not and you’re getting support, every entrepreneur needs to be able to say, Am I checking in on this financial plan? Am I making sure we’re going in the right direction? It’s no different than in your car where you have your gas light, you’re monitoring your speed. You keep a check on it to make sure you’re in the right direction. Because if you’re not looking at that gas light in it, it comes on and you’re 30 miles away from a gas station, you could be in trouble. It’s the exact same thing with the financial plan. If you’re not actively using it, you’re not actively monitoring. How are you doing Compared to plan, you could easily be off rails and your business could be headed to a downturn. So I love that we have the membership lead because that’s that monthly accountability where we’re doing our what I call our money dates. That’s where we’re doing our hours, our quarterly business reviews, the whole nine.

Lee Kantor: [00:23:36] And that’s an important component, right? Without that, it’s really difficult to grow if you’re not kind of keeping track. You can’t just, you know, use your bank statements as a measure of how well you’re doing. You have to really be looking at this on a regular basis in a strategic manner and really kind of diving into the numbers. Because without really understanding this, it’s really difficult to grow. You’re hoping for a lot of things to go well if just and you have control over more things than maybe you think.

Marguerite Pressley Davis: [00:24:08] Oh yeah, oh yeah, you’re so right. And keep in mind too, I love what you said. If like you’re just looking at your bank statements, what you’re doing there is your bank statements have already happened. Right? So it’s almost by time you’re looking at your bank statements, you’re looking at something in the past. I really challenge small business owners and entrepreneurs to not just look at the past. Yes, the past can help inform our future, but what a financial plan does is it allows you to be forward thinking. It allows you to be proactive. You know, if you kind of think of a boat, if you’re just sitting on the boat, sure, the boat could just drift any direction. But what if you’re actively steering that boat? What if you’re actually actively taking it into the direction that you want? You’re going to get totally different results.

Lee Kantor: [00:24:53] Good stuff. Well, Marguerite, thank you so much for sharing your story. You’re doing such important work and we appreciate you.

Marguerite Pressley Davis: [00:24:59] Thank you, Lee. Appreciate you.

Lee Kantor: [00:25:01] Well, if somebody wants to connect with you or somebody on your team, where should they go? What are the coordinates and where do you have a lot of resources to get them started, right?

Marguerite Pressley Davis: [00:25:12] Yeah, absolutely. So you can connect with us on finance savvy.com or just Marguerite Presley davis.com. One of the things with free resources if you go to finance savvy cio.com there is a ton of free resources on there. If you check out our blogs we have free downloads resources of recommended you know, support resources that we love. And then, you know, if you’re if you’re ready to take the step with more support, we you can find out more about our membership program as well as your profit playbook. But you can always also just shoot a note on the contact form. I’m always happy to connect with small business owners and entrepreneurs.

Lee Kantor: [00:25:54] Thank you again for sharing your story.

Marguerite Pressley Davis: [00:25:56] Thank you. Lee Thank you for having me.

Lee Kantor: [00:25:58] All right. This is Lee Kantor. We’ll see you next time on Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

Tagged With: Finance Savvy CEO, Marguerite Pressley

Jasmine Young With Southern Heritage Financial Group & The Financial Literacy Institute

May 15, 2023 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
Jasmine Young With Southern Heritage Financial Group & The Financial Literacy Institute
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Native to Indian Ridge, Alabama, Jasmine Young is a Certified Public Accountant and Tax Strategist with over 15 years of experience in Government and Public Accounting. The creator of the ‘My CPA is Black’ brand, she is dedicated to the diversification and representation of minority CPAs in the accounting industry.

​Young founded Southern Heritage Financial Group. Based in Atlanta, the organization’s mission is to spread financial literacy globally, one family at a time. Her academic milestones include a Bachelor of Science Degree in Accounting from Alabama A&M University. Upon completing her degree, she received a Certified Public Accountant license from the Georgia State Board of Accountancy. She currently serves as a member of the Atlanta Chapter of the National Association of Black Accountants, the Atlanta Chapter of the Georgia Society of CPAs, and the National Society of Black Certified Public Accountants.​

​Young supports the visions of her community by providing resources and services to ignite passion, drive, and legacy and ultimately increase generational wealth for generations to come.

Connect with Jasmine in LinkedIn.

What You’ll Learn In This Episode

  • The Connection between Financial Health & Mental Health (May is Mental Health Awareness Month)
  • H.O.P.E. Initiative Program – Young’s newly released program that helps families of color locate the right real estate team to purchase a home
  • How the Pressure of Social Media Impacts Families’ Spending & Consumption
  • Black Wall Street – How her non-profit creates an annual summer event, but this year they’ve shifted their focus to provide smaller impactful events for the communities. She’s looking for ways to give back.
  • How her non-profit host annual and quarterly financial events throughout the year in underrepresented communities
  • The future of the economy and what she projects from a Financial CPA

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio. Brought to you by on pay. Atlanta’s New standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:25] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Onpay. Without them, we couldn’t be sharing these important stories. Today on Atlanta Business Radio, we have Jasmine Young with the Financial Literacy Institute. Welcome.

Jasmine Young: [00:00:45] Thank you for having me.

Lee Kantor: [00:00:47] Well, I’m excited to learn what you’re up to. Tell us about the Financial Literacy Institute, how you serving folks.

Jasmine Young: [00:00:53] Absolutely. So the Financial Literacy Institute is a 500 and 1C3 that I founded to basically provide educational courses, programs and resources to underprivileged and underrepresented communities to help them become more financially literate and to combat financial instability.

Lee Kantor: [00:01:13] So what was the genesis of the idea? What made you get involved with this?

Jasmine Young: [00:01:19] I actually started having a passion for financial literacy back in high school when one of my peers made a comment to me that she thought that I was fed with a silver spoon and didn’t think that parents grew up poor. So they actually created a life for my brother and I to where we didn’t have to live the life that they lived. And they gave us a very basic understanding of what it means to be a financially literate and responsible adult and want it to be the resource that my peers and their families needed. So that’s how it was born.

Lee Kantor: [00:01:49] So when you have this idea of improving financial literacy, the nuts and bolts of it, you have to decide who do I want to help first, right? Because there’s so many people in need. Did you decide to help, you know, young people, maybe older people, like how did you decide how to create kind of information for for the group that’s important to you?

Jasmine Young: [00:02:10] So we actually create courses for all ages simply because when you look at African Americans and the wealth gap, it’s been widening since the demise of Black Wall Street. So we decided that, you know, it’s important for us to create resources for all ages kids, adults, as well as teenagers, so that we can make sure that the information is being recycled. And it is being discussed with all ages. Because in the African American community, unfortunately, we don’t really talk about financial literacy. And a lot of times people learn about financial literacy through their mistakes. So that’s why we didn’t want to just deal with adults. We wanted to talk to kids as well because we want to get that information into them as early as possible so that we can continue a better cycle of being financially literate.

Lee Kantor: [00:03:01] So what’s an example of the way you serve kind of young people when it comes to financial literacy?

Jasmine Young: [00:03:07] So we actually go into the schools. We’ve done a couple of schools here in Atlanta where we actually put together courses about financial literacy. For example, we did a budgeting course and for the small kids, we actually teach them how to count money. We teach them how to save. We give them a choice of do you want to use your money to buy candy or would you rather save your money for college? And we start teaching them early concepts like that to kind of get them acclimated to what financial literacy is and how? Yes, money is important, but the bigger picture of that is being a financially responsible adult.

Lee Kantor: [00:03:44] Now, when you started doing this, when did you realize, hey, we have something here, this is going to really make a big impact?

Jasmine Young: [00:03:53] I would say, well, we started it during COVID and we started just sharing information on social media and just doing like $5 classes. And the classes were constantly booked. And that’s when we realized that, hey, you know, people really do care about this. Of course, everyone was at home during that time quarantining, so social media was kind of the outlet for a lot of people. And we realized that people were not just using social media as a way to release, but they were using it as a way to learn. And that’s how we figured out, you know what, this is going to be the way for us to get the information to the masses without them even having to leave their homes.

Lee Kantor: [00:04:32] So what you you bring up social media as a great way to share information that’s important like this. But social media also kind of can create some pressure and expectations for some people and impact how they spend their money and and how they invest their money. Can you talk a little bit about how social media may be negatively impact some folks?

Jasmine Young: [00:04:53] Absolutely. Absolutely. So what you just mentioned is actually a part of financial trauma. A lot of people do spend their money in ways because they’re trying to make up for their lack of things. So they see somebody on social media with a brand new car or a brand new outfit or a purse, and it pressures them into going to buy things that they really don’t have the money to spend. And that’s one of the negative connotations, not just of social media, but just of being financially literate and. Altogether. A lot of people don’t realize that financial literacy is 50% application and the other 50% is psychological. Like, why do you spend the spend your money the way you spend it? What are you spending it on and what’s the purpose of it? And I tell people all the time, the one way to become financially literate is to address that trauma. So social media actually weighs heavily on a lot of the spending decisions that most Americans make.

Lee Kantor: [00:05:51] Do they even realize that, though.

Jasmine Young: [00:05:53] They don’t realize it because they’ve done it for so long? Hence the reason why we call it financial trauma. A lot of people don’t realize that they’re operating out of that and not because of any other reason. So we like to point that trauma out to people, talk about that trauma, and then provide them ways to get out of that habit.

Lee Kantor: [00:06:16] So what’s an example of a way that somebody could cut down on some of their social media so they’re not kind of being hypnotized by some of these negative influences?

Jasmine Young: [00:06:28] I always tell people to monitor who it is you’re getting this information from because a lot of a lot of these pages on social media, a lot of people give out financial advice and they’re not necessarily financial advisors or CPAs. So a lot of the information is sensationalized. So I always tell people to, you know, limit those those types of accounts that you’re following where people are giving you sensationalized information and they’re not really giving you the entire story. So just limiting those those sensationalized social media accounts can help as well. And then also surround yourself with people who are working through their financial trauma. So if you’re you know, you’re used to going out with people who like to spend money, it’s Friday. They just got paid. They want to go to the mall. You may want to change your group of friends to people who don’t necessarily do that every weekend. So it’s the little things that we really don’t pay attention to that can have a big effect on how we actually spend our money and how it affects our financial wellness as a whole.

Lee Kantor: [00:07:35] And your background is one of a CPA, right? That is.

Jasmine Young: [00:07:39] Correct. I am a CPA.

Lee Kantor: [00:07:40] So you’ve seen this stuff firsthand. You’ve seen what works and what doesn’t work firsthand.

Jasmine Young: [00:07:46] Absolutely.

Lee Kantor: [00:07:48] Now, and some of the you mentioned a lot of education is part of your work, but you create events as well.

Jasmine Young: [00:07:54] We do do events. So our events basically stem from the programs that we put together to provide people with things that we do in the community outside of the courses to get them even interested in financial literacy. It’s such a saturated topic, um, a sensationalized topic as well. So we want to make sure that people actually see what it is we’re doing and get interested in that versus just being on the bandwagon of, Oh, they’re talking about financial literacy.

Lee Kantor: [00:08:30] Now in your work, do you have a niche that you serve, or are you pretty much a CPA for any any type of client?

Jasmine Young: [00:08:38] So we actually provide service to the professional services. So of course, your doctors, your lawyers, we do the logistics industry and the sports entertainment and film industry.

Lee Kantor: [00:08:50] Now, how did you decide upon those groups to serve? Because a lot of people think, Oh, I’m a CPA, I’ll serve everybody because everybody needs my work. But you decided to create niches. Why was that important?

Jasmine Young: [00:09:04] I think it’s important. Well, number one, because the accounting industry is so large, no one can serve everybody. So it was important to find an area, um, that I was comfortable in that I was familiar with and that I was interested in, um, in order to provide those services. So the logistics industry, I actually grew up in that industry as a kid because my, my uncles and cousins were all truck drivers. So I was very familiar with how the industry worked with professional services. Um, of course I’m a CPA. Being a professional service, I know what types of accounting solutions a professional service person may need. So that made it easier to go that route. And then with the sports and entertainment industry, because I realized that financial literacy is lacking in that specific industry, That is what made me choose that industry as well.

Lee Kantor: [00:09:59] And you bring up an interesting point. People think that people in sports and entertainment who make lots and lots of money already figured a lot of this out, but a lot of them haven’t figured it out and have some bad, bad habits. Right. That can really hurt them. There’s a large percentage of professional athletes that have filed bankruptcy.

Jasmine Young: [00:10:20] Absolutely. Absolutely. And that’s the very reason why we chose it, because if you don’t realize it, a lot of those people are acting out of financial trauma as well. They buy a lot of things to fit in with other celebrities and people in the industry, and they don’t realize that they’re shooting themselves in the foot by their spending habits as well. And sometimes, unfortunately, they do get to a point where they have to file bankruptcy or they lose everything that they have. And that’s one of the reasons why pick the pick that industry is because I wanted to be able to help those people keep their money.

Lee Kantor: [00:10:55] Now, as part of some of these financial literacy, where does kind of real estate and owning a home fit in or does it.

Jasmine Young: [00:11:04] It does. So so real estate is actually a part of asset management and asset protection. And what people don’t realize is buying real estate is actually a way that you can kind of become your own bank. For example, right now in the housing market, uh, homes are appreciating in value, which means that it’s creating equity. So your home is able to build money that you could be able to access versus going to a bank and getting another loan. So, um, I always tell people anything that causes you to generate revenue, accumulate revenue, something that appreciates and value is part of financial literacy. So of course, buying real estate, whether it’s your home or if you’re investing in properties, those things help create wealth as well because those things continue to create, generate money over time. So it definitely falls into the financial literacy aspect.

Lee Kantor: [00:12:01] Now when you’re recommending things like buying a home or investing in real estate, when a person says, Well, that sounds great, but I don’t have any money, I’m kind of living paycheck to paycheck. Are there some strategies you can share to help that person, or is it, you know, is that just they’re going to be left behind?

Jasmine Young: [00:12:20] So the first thing we always recommend for someone who’s who wants to buy a home is start start with the basics of financial literacy, which is budgeting. We go and look at your budget and see how much money you’re making, how much disposable income you have. That way we can see if you can start saving for a down payment for a home or if there are ways that you are using your money that’s not helping you get closer to becoming a homeowner. We start to do those things, um, in the budgeting process to help get you on track. And then of course, we look at your your credit as well to see, you know, what could you possibly afford? Do you have the credit score to afford you a home? Of course, there’s first time homebuyer programs out there that we also look into. So there’s a way for everyone. Now, of course, everyone won’t be able to afford the same size home or the same price home, if you will, but home ownership can be for everybody.

Lee Kantor: [00:13:17] So and it doesn’t require just, you know, never spending a dollar. It just requires kind of understanding. Right. But you have to understand where the money is coming and going from. So you can make choices because every choice has a trade off, right? You can I can buy, you know, go out to dinner every night or I can save for a down payment for a house. You know, I can make that choice.

Jasmine Young: [00:13:42] That is correct.

Lee Kantor: [00:13:44] And when you’re working with folks, are you just kind of telling them this information or is there a way to kind of help them when they get, you know, frustrated or they have questions or they need kind of a little more guidance and coaching?

Jasmine Young: [00:13:59] Yeah. So we actually coach them through the entire process. We review their bank statements to see what they’re spending money on. We then provide them a budget based off of what we’ve seen in that analysis, and then we do check ins with them on a consistent basis to see how they’re measuring up to the budgets we we created and just provide them advice and just an advisor along the way to help them get through it. Like I said, we can get financial literacy is 50% application, but the other 50% is psychological and that’s something that no one can can fix for you. But you you have to have the discipline and the will to want to meet the goal that you’re trying to meet.

Lee Kantor: [00:14:42] In today’s world where there are so many online subscriptions, there’s people that are spending hundreds of dollars a month just on things they’re probably not even using anymore that they signed up for months ago.

Jasmine Young: [00:14:54] Absolutely. And that’s one of the go to’s that we always see when we’re doing a financial analysis is how many subscriptions do they have? And then we total those up and show them to them. And and you’re right, people are spending hundreds of dollars a month on subscriptions that they don’t even use.

Lee Kantor: [00:15:10] Yeah, well, it’s so important to have information and good information so you can make informed decisions because you’ve got to, especially young people have to take advantage of the power of compounding. I mean, that is that is the magic. And the sooner you get going and it doesn’t matter the amount when you start just get in the habit of saving that will pay dividends. Your future. You will appreciate your present you if you can get that right.

Jasmine Young: [00:15:35] Absolutely. I definitely agree.

Lee Kantor: [00:15:37] Well, if somebody wants to connect with you and learn more about what you got going on, what’s the website, what’s the best way to do it?

Jasmine Young: [00:15:44] Absolutely. So you can go to fly inc.org. That’s the T for the Financial Literacy Institute. So t f l i inc.org.

Lee Kantor: [00:15:56] Well, thank you so much for sharing your story. You’re doing such important work and we appreciate you.

Jasmine Young: [00:16:01] Thank you so much for having me. Appreciate it.

Lee Kantor: [00:16:03] All right. This is Lee Kantor. We’ll see y’all next time on Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

Tagged With: Jasmine Young, The Financial Literacy Institute

Michael Williams With Bank Of America

May 15, 2023 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
Michael Williams With Bank Of America
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Michael Williams holds the corporate title of Senior Vice President and a Small Business Banker Manager for Bank of America. He is responsible for leading 13 Small Business Bankers across Greater Atlanta. This team is responsible for delivering the full capabilities of our company to small business owners.

Williams joined Bank of America in July of 2011 as a Consumer Market Manager in Augusta, Georgia. During his 12 years, he has held multiple leadership roles in different markets and segments across our consumer, advance client solutions and small business enterprise prior to his current assignment. He has championed various region and divisional initiatives and takes pride in being a change agent.

Prior to joining Bank of America he successfully held such positions as Regional Service Director, District Manager and Community Bank President during his ten year career with another Top 5 Financial Services Institution. During this time he received a great deal recognition for his success in sales, service, operations and team member development.

He is committed to building high performing teams through the coaching and development of others by consistently and effectively executing trend based and real time coaching sessions with direct reports. He defines success by his ability to make himself available to all team members as a sounding board as well as mentor, coach and to provide career developmental advance.

Michael is an active leader within the community, volunteering and supporting organizations such as Cystic Fibrosis Foundation, Autism Society and Special Olympics.

Connect with Michael on LinkedIn.

What You’ll Learn In This Episode

  • What economic factors are small business owners most concerned about
  • How are entrepreneurs managing their business as a potential recession looms
  • Labor shortages
  • Implementing sustainable practices
  • Concern over rising interest rates is growing for small business owners, and they’re split when evaluating how this will impact their decision to seek financing this year – how is Bank of America helping to ease those concerns as a potential lender

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio. Brought to you by on pay. Atlanta’s New standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:24] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Onpay. Without them, we couldn’t be sharing these important stories. Today on Atlanta Business Radio, we have Michael Williams with Bank of America. Welcome, Michael.

Michael Williams: [00:00:43] Good morning. Thank you for having me.

Lee Kantor: [00:00:45] Well, you are the senior vice president, small business banking manager, Atlanta North. And your firm has recently released a survey about small business. Can you share a little bit about some of the findings?

Michael Williams: [00:00:59] Yeah, it was. You know, we typically have a spring small business owner survey and we’re very excited about the results. One of the one of the key themes that came through is that despite the ever changing economic landscape, our small business owners have a positive business outlook. When you look at the data, two thirds believe that their revenue will increase over the next 12 months. So that’s pretty exciting to see. Our small business owners and entrepreneurs are still very bullish about the upcoming year.

Lee Kantor: [00:01:36] Now, how are you defining small business? Because a lot of different entities define it in a lot of different ways. And for the mom and pop person that’s running a store downtown versus, you know, a $50 Million business, $100 million business, sometimes that’s categorized as small business. Can you tell us how your firm defined it?

Michael Williams: [00:01:59] Yeah. So small business is defined as anyone with one employees to typically under 50 employees revenues no more than $5 Million. So what you’ll find is in our survey of a thousand small business owners, a good portion of those across the US would be defined as what we consider our mom and pop small businesses as well. So we’re well represented demographics here.

Lee Kantor: [00:02:29] Now, were there any surprises or is that a surprise to you to see that level of optimism? I talked to small business owners every day. So, I mean, it’s hard to be in a small business without being optimistic. So that didn’t shock me. But were there any surprises other than that for you?

Michael Williams: [00:02:46] What I think about surprises, no, that didn’t surprise me because, you know, our small business owners have success and they’re confident in their ability to manage their business. Right. And so that optimism comes from things that they can control. Right. Certain things within the business that they can control outweigh in some situations some of the challenges that they feel they’ll have to overcome, especially when you think about the last few years and having to really deal with a global health crisis as well as a rising interest rate environment. Small business owners have, you know. Come up with a new set of skills that allow them to quickly adapt and learn from situations and challenges within the environment. So I wasn’t surprised by that at all.

Lee Kantor: [00:03:41] Now, you mentioned some of the challenges that are facing small business like interest rates raising for credit. You know, there’s inflation. A lot of folks during the pandemic especially were dealing with supply chain. How does a small business owner kind of manage these large economic issues that are out of their control for the most part? Have you have you learned anything from that?

Michael Williams: [00:04:12] Yes. When it comes to, you know, things like inflation, you know, small business owners, you know, tell us that inflation and supply chain, as you mentioned, remain a challenge for the business owner as they adapt. 88% of small business owners say inflation is currently impacting their business, and that’s holding steady from what we saw last spring in the survey as well. And so this is forcing small business owners to increase prices. About 60% of the folks who had concerns about inflation shared that one of the ways they were dealing with it as they were increasing prices, another a little over 40% stated that they were reevaluating their business spending over the next year. And they’re also starting to reduce some business costs and a little over 25% even reported some sales being lost, you know, as the impact of inflation.

Lee Kantor: [00:05:22] Now, what are you hearing about kind of these issues regarding talent? Talent challenges are impacting businesses of all sizes. I would imagine that small businesses are no exception to this, as there’s a help wanted sign out. You know, if you go down the street, almost every business has one.

Michael Williams: [00:05:42] Yes, right. It’s a very competitive market when it comes to labor. And the labor shortage continues to be a concern across the country. And so small business owners recognize that overcoming this challenge and and the importance of remaining competitive in the marketplace requires listening to and acting based on the needs of their employees. Many say that they’re taking action to improve their labor outlook for the long term. For example, over the next 12 months, over half of the small business owners have implemented additional perks and benefits to attract new talent. Right? Starting with increasing base pay for new employees, allowing one of the things we learned from the health crisis, right, allowing remote and hybrid work environments, introducing new employee training programs, as well as providing additional health care benefits as well.

Lee Kantor: [00:06:51] Now, are you finding any interest for small businesses to lean on technology regarding automation or robotics? Even this chatgpt I’m seeing involved is in customer service and even order taking in some places. I recently was at a totally robotic automated pizza kiosk that exists now and is operational here in Atlanta, where you can buy a freshly made pizza through a vending machine. Are you seeing any of those kind of, you know, as that being part of the talent solution is to automate or create robotics around, you know, tasks that had been previously done by humans?

Michael Williams: [00:07:39] I definitely think so. What we’re seeing that, like you said, right in different, you know, pop up coffeehouses and things I think about around town as well. But it’s amazing how innovative the business owners are right there looking ahead to the future to find ways to implement new technologies that will help not only differentiate their business from competitors, but also find new ways to optimize their staffing and their overall strategy. So, you know, when I think about digital as well and just how technology’s going to impact their ability to take care of clients, 80% of small business owners have digitally optimized their business right. Most are using it not only to expand their profits, but also to reach out to new customers. So, you know, some of the things in the survey, 60% of small business owners have been able to accept more forms of. Cashless payment and 52% of conducted business banking online to add convenience as well. So we’re seeing that in our industry also.

Lee Kantor: [00:08:58] Now, are you finding that a larger and larger percentage of businesses are becoming cashless and that once you make that leap to cashless, that becomes another person you can automate away because you can have a kiosk, just deal with the transaction.

Michael Williams: [00:09:15] Yeah, you know, I don’t know if it’s necessarily about automating away. I do think there’s some benefit to being cashless when there’s a labor shortage, definitely 100%. But most of the businesses are, you know, from people I’m meeting with out in the field. And just the overall theme I’m hearing in the survey are just trying to find more convenient and safer ways to do business and allow clients their customer base to interface with them.

Lee Kantor: [00:09:50] Well, I mean, the the reality is the reality, right? So are more and more businesses cashless today than they were last year or five years ago?

Michael Williams: [00:10:01] Yeah, I would definitely say more are right. You know, going back to it, you know, 60% of the business owners have been able are now, you know. Accepting some form of cashless payment. So that definitely has increased even over the last 2 to 3 years.

Lee Kantor: [00:10:22] Now, is that when they say cashless, is that exclusively cashless? Because I’m finding more and more places exclusively cashless.

Michael Williams: [00:10:31] You know what? Our survey didn’t get that deep into it. But I would tell you that overall it was they’re doing some form of cashless. That 60% may not be, you know, strictly cashless, but they are doing more than they did a few years ago.

Lee Kantor: [00:10:50] Are you seeing in the places that have clients that want to use cash, these reverse ATMs where they you put cash in and like a gift card comes out to the store?

Michael Williams: [00:11:03] Yeah, definitely. Harry Clients look into that technology, work closely with different firms and IT areas to provide that option as well. So that’s definitely an increase that you’re seeing businesses go to.

Lee Kantor: [00:11:21] Also now having a partner like Bank of America banker that they can trust is to me, critical in the growth of any small business. You need to have somebody that’s out there paying attention to all these kind of macro events that are happening to see how they might impact you in a micro level. Can you talk about how Bank of America works with their small business clients to help them either leverage a new technology or just give them the heads up that, hey, pay attention to this because this is coming and it’s impacting a lot of folks and you might be next.

Michael Williams: [00:11:58] Yeah. Listen, we have an ad for 2023. We will continue to continue to partner with small businesses to provide tools and guidance on their path to growth as they’re starting up a business or even as we work through recovery. As we think about possible recession looming, we are always looking for ways to deepen relationships with our clients through enhanced offers and engagement. And to your point, our technology, right, our powerful technology tools are a part of that. Bank of America small business clients can manage their business effectively through customizable, customizable digital tools like our cash flow monitoring, our connected app, our mobile check deposits, as well as Zelle. So there’s this transactions can be more convenient. We’re also looking at different technology that will allow client business clients to have access to their business credit scores, right? So they’re able to monitor the credit health through free access to their business credit score via our Bank of America or Business Advantage 360 online banking. So being able to just leverage the tools for convenience, have someone there on a day to day basis locally giving you advice, and then also being able to monitor your overall credit Health will really help our clients as they look to expand over the next 12 months and beyond and also as they look to think about getting access to additional working capital. Billy, what I’ll tell you most I’m proud of is our small business specialists, right? At Bank of America. We have a small business team that’s ready and equipped to help our business owners with the unique challenges that they face day to day.

Lee Kantor: [00:14:06] So if you were advising a small business owner, how often would you have them meet with one of the Bank of America small business specialists and have a conversation about their business and, you know, just maybe just kind of develop that personal relationship so that when the time is needed, they are there for them to help them grow their business.

Michael Williams: [00:14:34] Yeah.

Michael Williams: [00:14:35] I would I would answer that question a couple of ways. Right. First, it depends on the needs of the business overall. Sometimes you may have unexpected events come up, and that’s why we’re so proud of the local presence we have and all of the communities we serve. We also have our small business resources through Bank of America, dotcom small business resources. But to directly answer your question, I would say at least every 90 days at the top end of that, maybe six months, but I would say about every 90 days is a good time to connect with a with your local small business specialist just to let him or her know a little bit more about what’s going on in your business so we can. Stay up to date on the business priorities. Any life priorities that may be going on, as well as keep the client up to date on technology advances and different offers and promotions that we may have available as well.

Lee Kantor: [00:15:41] Well, Michael, if somebody wants to learn more about your survey or connect with one of the small business specialists, what’s the website? What’s the best way to get ahold of somebody on your team?

Michael Williams: [00:15:52] Yeah, the best way to get a hold of someone on our team is Bank of america.com/small business. From there you’ll be able to make appointments. You’d also be able to get a link to our resource site and within that resource site is also the a lot of the data we’re referencing here as it relates to our small business owner report.

Lee Kantor: [00:16:18] Well, thank you so much for sharing your story. You’re doing important work and we appreciate you.

Michael Williams: [00:16:23] Hey, I appreciate you as well. And I got to tell you, I really enjoyed one of your recent podcasts where you talked about the top three tips for overcoming sales objections.

Lee Kantor: [00:16:34] All right. Well, thank you for that. Michael Williams, Bank of America, Lee Kantor. This is it for Atlanta Business Radio for today. We will see you all next time.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

Tagged With: Bank Of America, Michael Williams

Daniel Klein With Joseph Studios

May 8, 2023 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
Daniel Klein With Joseph Studios
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Daniel Klein is Joseph Studios‘ Founder and CEO. His intelligence, corporate, and digital marketing experience spans 15 years. Formerly, he supported National and US/Partner Clients. After writing a book in 2016 and contracting some of his friends to help with content, graphics and editing, they decided to stay together and form a marketing agency. In his role with at Joseph Studios, he ensures the brand’s and client’s growth via excellent digital marketing.

Connect with Joseph Studios on LinkedIn.

What You’ll Learn In This Episode

  • Business growth
  • How to build a successful marketing agency
  • How to use AI for business and marketing
  • How to continue to scale and grow in 2023
  • How to launch a business in 2023

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio. Brought to you by on pay. Atlanta’s New standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:24] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Onpay. Without them, we couldn’t be sharing these important stories. Today on Atlanta Business Radio, we have Daniel Klein with Joseph Studios. Welcome, Daniel.

Daniel Klein: [00:00:43] Hey, Lee. Thanks for having me.

Lee Kantor: [00:00:44] I am so excited to learn what you’re up to. Tell us about Joseph’s Studios, how you serving folks.

Daniel Klein: [00:00:49] So Joseph Studios is an organic focused marketing and PR agency here in Atlanta, been in Atlanta since 2017. But we’re a remote agency across the whole US, predominantly focused on what we call deep insight. It’s the ability to find, join and influence your ideal buyers basically anywhere on the digital landscape. It’s pretty cool.

Lee Kantor: [00:01:08] So what does an ideal client look like for you?

Daniel Klein: [00:01:12] Ideal clients for us are those who are trying to influence a particular person. They have a need, they have a lifestyle they’re trying to reach or solution they’re trying to get at. They might hang out in specific areas of the Internet and the brand that’s trying to reach out to them just doesn’t have a good lay of the land, as it were, or they’re specifically trying to reach these subgroups. And so what we can do is we can very quickly understand who is in each brand’s area of operations and who are the key players within these social networks. And we can build messaging that resonates with that particular person, much like the book Love Languages, where everyone needs to have I Love You said in a slightly different way. This is that at scale and from a marketing and PR aspect. So it’s being able to say things in a very niche way to each type of person, kind of kind of like when your mom asks you something, you might say it differently than if your dad asks for something. It’s the same approach just at scale. Now, does.

Lee Kantor: [00:02:08] It work better for B2C or B2B or does it matter?

Daniel Klein: [00:02:12] So we have both. So we’re one of three agencies authorized to work on behalf of Rolex USA. We’re supporting major streaming services online. We’re also supporting mom and pops who are getting started in e-commerce. So it works great from the B2B perspective and that we can target like the leadership teams of major brands and build psychographic profiles for those groups of people and then message them in those niche ways that we know they’re going to resonate and get attention and attraction with them. We can also get broad, broad spectrum appeal. So if you’re trying to influence someone through a distributor network, let’s say, for example, for the beverage industry or you’re trying to grow grassroots style campaign for, say, HVAC or some sort of like electrical generation capability, we can do that too. It’s finding joining and influencing those ideal buyers literally anywhere.

Lee Kantor: [00:03:03] Now are the tactics you use, are they advertising? Are they PR or is it a combination?

Daniel Klein: [00:03:09] It’ll be a combination. So we’ll build a package that’s unique to each person based on the needs that they have. So, for example, if you’re just getting started and you’re about to launch, there might be some awareness activities that we need to do and we’ll build out campaigns that are going to grow that awareness. There might be retargeting efforts, there might be client acquisition and lifetime customer value campaigns that we do to keep and then build on that that follower base and that client base that you have. So when you show up at Joseph Studios, we’re going to have a package that’s built specifically for you in the place that you are in your entrepreneurial journey or your brand journey. And that gets you a specific way of down the path. And we’ll measure those results every month and every quarter, and we’ll update the plan as we go. As part of an iterative process improvement methodology.

Lee Kantor: [00:03:57] Now, do you come into your clients kind of on a one off project when you start and then it grows from there? Or is this something where either they’ve never had a marketing partner before or they had a bad experience and they want someone just to take over the whole show?

Daniel Klein: [00:04:13] Yeah, so great question. We do have brands that come to us with very specific goals in mind. Perfect. We can help them out. We can have we have brands that come to us because they work with several agencies that aren’t working well with each other and they’re not talking to each other. So they send it over to us and bring it all in house under one roof. We have brands that want us to do everything. We have a lot of clients who are new or new ish chief marketing officers, probably within like 4 to 6 months of landing that job and their board of directors gives them an absurd amount of work that they have to get done. And they’re just like, My gosh, I can’t get all this done in one go. This is insane. And then they hire us to be their one stop shop for everything marketing, ads and PR There’s no right or wrong way to go down that path. And that’s that’s kind of the the difficult part of being in business is it might work for one person, it might not work for their competition. And understanding those nuances, understanding what works, and then systematically growing the what we would call verticals or the campaigns that are working while understanding the limitations.

Daniel Klein: [00:05:21] That’s that’s why you would hire an agency like. Joseph Studios. And to your point, there are plenty of bad actors out there and there are low barriers to entry when it comes to marketing. Any any mechanic. For example, I used to be a mechanic, but any mechanic can wake up one day and be like, You know what this is? This is a thing for me. But I tell you, it’s it’s a discipline. It’s a profession. And we’ve been at this profession for literal years. I’ve been doing this nonstop every day for seven straight years. And my teammates have between 5 and 7 full time dedicated years doing this and nothing else. And so if you come to us and you’re looking for a social media manager or a PR manager, they’ve been doing that their entire career. They see this as their profession and their career, and they’re very focused and driven towards making sure that you have the absolute best outcome possible. So it really is dependent on who you go with. But when you go with Joseph Studios, you’re going to be in excellent hands.

Lee Kantor: [00:06:17] Now, I’m a big believer in having people who are experts do what they do and walk me through what that first conversation is like to make sure that when you’re when someone’s dealing with you, you know that you can help them get the outcome they desire and they know they’re dealing with somebody that’s kind of an expert. So it’s kind of a vetting for both of you. What is that first conversation look like? I would imagine you’re asking a lot more questions of them than maybe they anticipate.

Daniel Klein: [00:06:51] Yeah, a lot of times that first conversation, we don’t really go over any presentation materials whatsoever and it’s just understanding what they want the next step to be and what they want the outcomes to be and what they’ve tried before, and doing a little bit of ideation with them and working with them. But it’s that first meeting really is a free consultation and I can answer questions along the way. So can my teammates. We can brainstorm ideas and solutions and come up with really great campaigns or the frameworks. But it’s that first meeting, that discovery meeting is not a sales call. It is very much free consultation work.

Lee Kantor: [00:07:30] So what are some of the questions you’ll ask?

Daniel Klein: [00:07:34] Some of the questions will ask include Where are you today in your brand journey? What are you hoping to achieve? Where do you hope to go? It’ll include What are you currently doing and trying? Is it working? What are you measuring and how are you measuring it? It fits into some of the things that you might see in the corporate world. There’s two frameworks that come to mind. One is called Smart. It’s a way of setting goals. Smart stands for sizable, measurable, attainable, realistic and. Time. Time bound, I believe. Relevant and time bound. So understanding where our clients goals are from a smart perspective, super duper important. The other is called Dmaic. Dmaic. Define measure, analyze, improve and control. And the questions in that instance are going to help us understand how is their ability to control and monitor and improve upon their current situation today, and what can we do to enhance that? So a lot of the initial questions that we ask are trying to understand how in control of their own process are there. Are they what goals and aspirations do they have and how well defined are they? And if not, and we’re kind of starting from scratch, that’s okay too. That’s probably 30, 40% of the companies out there. They’re just looking for help. They just need to get things under control. They just need to grow. They just need to know that their marketing and advertising dollars are going to make them profit. And so they would hire an agency like Joseph Studios and we come in and make sure that that happens.

Lee Kantor: [00:09:07] Now, do you have any advice for the entrepreneur that’s out there on how to leverage AI? I it’s in the news every day. People are talking about it. It seems overwhelming for some folks. It seems like something you should lock up and never look at for other folks. How would you recommend your clients and or prospective clients to at least kind of dabble with AI to to know what it is, number one, but also know how to best leverage it moving forward?

Daniel Klein: [00:09:37] Sure. Yeah. So we use AI here at the agency. The way we use it is not to be any kind of corner cutting. That’s not what it’s for. What we use AI for is to introduce our teammates and ourselves and our clients to new ideas quickly. So if we wanted to come up with a list of 20 podcast titles, 30 seconds, boom, done right there, and instead of coming up with a whole bunch of really creative, cool, clever ideas over a 2 or 3 hour period, we can iterate through 60 pretty creative ideas and at very least get an idea of what we’re hoping for. If you need to get access to specific information very quickly, it’s a great tool. Think of it more as a calculator than it is like a one stop end all, be all solution. And it’s definitely not omnipresent or all knowing or anything else. It does make mistakes. It does have typos and it does provide factually incorrect, inactive, inaccurate information. So use it, but use it as a tool just like you would a shovel, just like you would a forklift. It’s a it’s a cool whiz bang thing that will absolutely become a part of our shared future. But it is not a solution that I would replace a human with. Not at all.

Lee Kantor: [00:10:59] Now, do you have any marketing advice for the listener right now, something that’s actionable that they could be doing today that they’re probably not doing?

Daniel Klein: [00:11:09] Some things that I don’t see people doing that I think they absolutely should. More direct to consumer. I think going more direct to consumer is a good thing. But again, it depends on the industry. So any time you’re able to build a relationship with your end consumer and help showcase that, their life is going to be better as a result of choosing your brand versus other brands, that’s when you’re winning. That’s when you’re systematically winning, whether it be through ads or PR or marketing or anything else. Building those relationships at scale is something that I think more brands should be doing. And doing that in more authentic and genuine ways is definitely something that we’re not doing enough of as a market industry, but absolutely should.

Lee Kantor: [00:11:58] Now, is there a niche that you specialize in or are you pretty industry agnostic?

Daniel Klein: [00:12:03] Industry agnostic. But the common denominator between all the brands we represent is that they want to build relationships with their end consumers. They want to improve upon their lives. They want to better their lives. They want to be there for them. They don’t want to be a logo. They want to be a group of humans who have come together as a company and want to better the lives of others. That’s that’s what we’re after. We we don’t necessarily we’re not necessarily the best approach for any kind of like the cheapest is the best type solution. So if if your brand is a commodity or it’s like, just get this this kind of stuff out there, we don’t really care about quality, then Joseph Studios might not be the best approach, but if you care about quality, you care about your customers. You want to be a human and you want to be more than a logo, then we’re a great we’re a great choice.

Lee Kantor: [00:12:58] So what do you need more of? How can we help you?

Daniel Klein: [00:13:01] Oh, how can you help me?

Lee Kantor: [00:13:03] Yeah. Do you need more talent? You need more clients. What are you looking for?

Daniel Klein: [00:13:08] That’s a great question. I think at the moment we are looking for a chief marketing officer. If you can believe it, we’re looking for a chief marketing officer, someone who can be there for our clients from the very beginning and help them realize a shared vision. We have some really great team members, and I think it’s time that we we look for a chief marketing officer. So if you’re out there and the Atlanta or US market and you’re you’re considering that next step in your career and you’re thinking, you know what, I think I would be a great chief marketing officer for a handful of high caliber client companies within an agency, then let us know.

Lee Kantor: [00:13:48] Good stuff. Well, Daniel, if somebody wants to connect with you or somebody on your team, what is the coordinates? What’s the website?

Daniel Klein: [00:13:55] Check us out at Joseph studios.net. And you can also check me out on LinkedIn and you can send us an email. Our contact information is on the contact page of our website and we’ll be happy to answer any questions you have.

Lee Kantor: [00:14:06] All right. Well, thank you so much for sharing your story. You’re doing important work and we appreciate you.

Daniel Klein: [00:14:10] Thanks, Lee. Appreciate you.

Lee Kantor: [00:14:12] All right. This is Lee Kantor. We’ll see y’all next time on Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

Tagged With: Daniel Klein, Joseph Studios

John Letter With Proem Behavioral Health

May 8, 2023 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
John Letter With Proem Behavioral Health
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

John Letter is CEO of Proem Behavioral Health, formerly nView Health, developer of the evidence-based clinical workflow software engine that helps providers triage patients and produce better mental health outcomes. He is an experienced healthcare executive serving most recently as the President and COO of a successful population health company in the sleep health space. He works tirelessly to help teams achieve sustainable growth while over-delivering on customer promises each day

At Proem, he is responsible for overall strategic direction, working alongside an incredible team focused on building digital health tools to help providers get the right answers, diagnoses and outcomes for their patients the first time. John and his wife reside in Atlanta and have two grown children.

Connect with John on LinkedIn and follow Proem Health on Twitter.

What You’ll Learn In This Episode

  • Proem Behavioral Health key challenges it’s looking to solve for the market it serves
  • Users of their technology and how do they come to know about it
  • Sort of challenges the users of this technology face – and how is this helpful to them achieving their healthcare mission and patient care goals
  • Mental health awareness needs to have significant levels of visibility all year round in our society and within healthcare and within the business community
  • Advice for aspiring entrepreneurs wanting to address the challenges faced by both healthcare workers and people who are directly in need of mental health services

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio. Brought to you by on pay. Atlanta’s New standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:24] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Onpay. Without them, we couldn’t be sharing these important stories. Today on Atlanta Business Radio, we have John Letter with Proem Behavioral Health. Welcome, John.

John Letter: [00:00:44] Thank you for having me. Lee It’s great to be on with you. Well, I’m.

Lee Kantor: [00:00:47] So excited to learn what you’re up to. Tell us about your firm, how you serving folks.

John Letter: [00:00:51] Yeah. So by way of background, proem behavioral health is a we call it a workflow technology engine. It’s a software product that was developed using really best in class assessment tools from the foremost psychiatrists and psychologists around the world that developed these tools to comprehensively and accurately assess broad patient populations to help get to the right diagnosis and then certainly to follow patients. These were renowned psychologists and psychiatrists that we built exclusive digital licensure with to provide these services around the world. And really what we do is we work with providers of behavioral health to screen large populations, say, say a primary care physician that’s seeing many patients can screen these patients to determine if further evaluation is necessary. So there’s a population based approach to it. And then for those that require further evaluation, we have what are called structured interviews, effectively our comprehensive interviews that are looking at a multitude of possibilities. As an example, if someone’s dealing with what they believe to be anxiety, these tools are designed to uncover. Is there something driving that anxiety? Is there a traumatic event that a person has had in their past? So it’s really about triaging and comprehensively determining what the issue most likely is, and then that that gives a provider a great understanding very quickly through the use of technology. And then when they make determinations as to what’s happening, it allows our platform, allows they and their patients to sort of follow the progress of their treatment so that they have visibility and an understanding and a dashboarding manner of reporting way how their therapy is working for them. So that’s really program in a nutshell.

Lee Kantor: [00:02:54] Now for the layperson that isn’t kind of on top of these issues and isn’t aware of maybe even some of them behavioral health. You mentioned psychiatry as one of the people who deal in behavioral health, but that includes also addiction. There’s other things that a person that could be afflicted with a variety of ailments fall under that umbrella of behavioral health. Can you kind of explain some of them or or at least identify what some of those kind of bigger buckets are?

John Letter: [00:03:25] Yeah, it’s a great question. And you’re exactly.

[00:03:27] Right. We say those that are providing behavioral health services, they’re providing them in different settings for different reasons. You mentioned substance use disorder clinics. It’s it’s some of the providers that we help, right? Typically when and typically is in a majority of the cases, when someone’s suffering from a substance use disorder, as it’s called, uncovering underlying mental illness or behavioral health issues is very, very important to treating that substance use disorder. The same is true for pediatric care for for children or primary care physicians, behavioral behavioral health providers, or frankly, researchers that are researching and developing new drugs or new medical devices or behavioral health information. So it’s a very broad spectrum with of behavioral health that we’re helping to.

John Letter: [00:04:26] Help them get it right, frankly. And I think the other thing to note is that it’s not just psychiatrists or psychologists. There are licensed clinical social workers and what we call qualified health professionals, licensed clinical social workers, licensed professional professional counselors, MDS, DOS, DS, PhDs. So very broad range of folks that are providing behavioral health care.

Lee Kantor: [00:04:53] And this this also can be geared to folks that have like chronic issues, right? Because staying compliant with a protocol or a way of dealing with their issues and they’re not if they’re not compliant, then all of a sudden that’s a domino effect that can affect many things. So in order to get them on the right path, you have to kind of know where to begin and how to kind of keep them on track, right?

John Letter: [00:05:19] You’re exactly right. I was reading yesterday something from I believe it was the American College of Physicians that talked about treating diabetics. And one of the one of the protocols that you follow in treating a diabetic is to look for underlying mental illness, co-occurring things, comorbid things that are happening to that patient so that you can properly address those in the procurement of better care for the diabetes. So you’re exactly right.

Lee Kantor: [00:05:50] So how did this come about? Like, what’s your back story?

John Letter: [00:05:55] Uh, problems started with our founder who is a family practitioner, um, that dealt with some personal tragedy in his life. And, and as a practitioner wondered, um, how can I miss it? You know, I’m a doctor, I’m supposed to see these things. So he started researching how do we get the right tools in the hands of the people that are the frontline at the time, family physicians, primary care physicians, and how do we assess broad populations? And he kept finding his way into the clinical and academic research world where all of these this great thinking and these tools were designed to include or exclude someone from a depression drug study, for instance. You don’t want a person in a depression drug trial that has underlying bipolar two disorder because that the efficacy of that depression drug will not meet the FDA standards. So he found himself there and then realized through these licensing agreements, hey, you know, we can take error out. We can take bias out by building these into modern technology interfaces that do a lot of the the legwork, the algorithmic work that sits behind a lot of these complex tools. So that’s really how Proem came about.

Lee Kantor: [00:07:28] Now, um, so how does it work? Like give me an example, say that I have one of these disorders or an addiction. How does the, the software help my, the person that’s taking care of me? Number one, make sure they got they got me on the right path. Number two, keep me on that path. Like. Like how does it kind of watch my back and protect me from myself some of the times?

John Letter: [00:07:53] Yeah, that’s the what we call outcomes measures and dashboarding. So the ability to look at a, a person once they’ve been diagnosed and a treatment plan has been acted, now you’re talking about what you’re saying, like, how do I stay on the rails, if you will? We have these tools that are designed that automatically follow the patient through by assessing them on a continuous basis to ensure across multiple pieces from from managing symptoms. So if you’re treating a person for depression, there are symptoms that you’re treating, right? So we have the ability to look at Lee once a week between therapy sessions and ask him how he’s doing with those symptoms. In addition, we look at what in in the behavioral health world is a very critical thing to ensuring successful treatment. It’s therapeutic alliance. So am I getting along with my doctor and vice versa? Are we getting each other? So that’s another piece of it. So you’ve got you know, you’re managing symptoms, you’re ensuring that the patient and the clinician are aligned. And if not, what do we need to do to do that? And then ultimately we’re looking at a third piece of it that’s called functional impairment. But effectively, how are you doing in your life? So you may think that your symptoms of anxiety or depression are getting better, but if you’ve also told us that you’ve missed work for the last five days, the clinician wants to have that conversation. So it’s really a comprehensive look into how am I doing through my treatment and how quickly in real time through technology, can we make adjustment adjustments as a patient and a provider together to help you get where you need to go?

Lee Kantor: [00:09:46] Now, are these kind of interactions done using technology, or is it a human to human interaction where someone is calling or someone is emailing or there’s some kind of a human, you know, checking in? Because I would imagine with today’s technology and all of the, you know, watch devices, you have, you can glean a lot of information that maybe the person’s telling you one thing, but they’re, you know, resting heart rate is telling you something else.

John Letter: [00:10:15] You are exactly right. And, you know, if we were to have a conversation about where it’s going, that is certainly a significant part of what’s in in our near future and things that we’re investigating. One of the things that we try and make sure as it relates to what we what you’re calling passive data collection is the accuracy of it, the clinical efficacy of it, and then the patient acceptance of it. But in terms of how it’s delivered, there are multiple ways that it’s delivered. It is all delivered through technology. There are there are patient responses so a patient can self-report. Through that through the technology platform back to their clinician in real time in between visits. There are times that when you’re in a visit that a clinician may be performing this on your behalf or asking you questions, if you will. All of which is done within the platform to provide real time results. And then there are confederates that can, you know, provide these things on a clinician’s behalf. A nurse practitioner or someone else that, you know is interacting with the patient prior to. But it’s all delivered through technology. But you’re hitting on what the future is. How do we use passive technology to ensure heart rate’s a great thing that you mentioned heart rate variability. You may be saying one thing, but your heart rate variability is telling us another. So there’s a there’s a lot of really cool things to help this world that we that are certainly on our roadmap now.

Lee Kantor: [00:11:55] Are the interactions as simple as like they could receive a text that says, How are you feeling right now?

John Letter: [00:12:01] Yes, it can be as simple as that. We use primarily or are these evidence based, what are called monitors and functional impairment tools that are that are simple questionnaires that people respond, you know, treating mental illness. There is an an x ray machine or an MRI. It’s it’s very complex. So. How people respond is very important. But it’s you know, it’s how a clinician reacts to that response based on their experience with the patient and their experience in general. That’s really important. Context in treatment.

Lee Kantor: [00:12:37] And how are the patients responding to this? Is this something that they’re open to or is this just another thing they’ve got to do? And then they’re saying whatever they got to say to be done with it?

John Letter: [00:12:47] Yeah. Acceptance is, you know, I’ve been in healthcare now for about ten years. And what’s really interesting about behavioral health is, is because of a lot of the frustration that has existed. And, you know, patients that are ping ponged around when they find what’s working for them and their clinician, we find that they’re very engaged, allowing a patient to be part of their treatment, to visualize, to see the differences over time so that it’s not a black box, It’s not something that I don’t go as one psychologist said to me recently, your patients don’t just come in and lie on the couch. And we we stand there with our arms folded and take notes. There’s a lot more to it. So we have found that involving the patient in showing them this is working for you has really created great engagement with them.

Lee Kantor: [00:13:44] And then are there or what are they the safeguards to just prevent a person from just telling you what you want to hear?

John Letter: [00:13:54] Yeah, we’re we’re providing support. It’s always up to the clinician, the expert, to ultimately determine the truthfulness. Whether whether someone’s just trying to get you off. That’s why we’re looking at it in a in a multi dimensional way. You may be saying one thing here, but doing another elsewhere. So these these tools are built with those kind of.

Lee Kantor: [00:14:23] Checks and balances. Are kind of.

John Letter: [00:14:24] Those things in mind? Yeah, yeah. That’s that’s we could talk for hours about this, but, um, yeah. And I will tell you that, you know, to the extent that to the extent that, um, passive data that’s collected can be beneficial and it’s efficacious, I think there’s a huge opportunity in treating in the world of treating behavioral health issues.

Lee Kantor: [00:14:48] Well, I think it’s fascinating. Just the just kind of the category of behavioral health is fascinating to me. And then now you layer on technology to help in that area. I think there’s a lot of possibilities. What has kind of been the experience of probably a lot of folks that are in the behavioral health side of the the room, you know, embracing technology and embracing all these tools? And has that been a smooth transition to like, because you’re really a tech firm, you know, and you’re delivering this service to this space that there’s a lot of folks in there that may not be, as you know, kind of have that tech startup be early adopter mentality that a lot of tech folks have.

John Letter: [00:15:31] Yeah, I you know, I would we look at these things every day sort of who is the ideal customer. Um I would tell you there are those and you’re always going to have naysayers. There are people that you know.

Lee Kantor: [00:15:44] Um, no, it’s been done in different way for a long time and they don’t want to be the first one in the pool.

John Letter: [00:15:50] And that’s it. So, you know, if you look at the adoption curve in the, in the classic sense, those are sort of would be the laggards. Um, I will tell you that, that we find ourselves with those that are more tech savvy. Um, you know, it’s more natural to them. But what we find more broadly is people that are that providers that are really focused on having more data at their fingertips and making their practice more efficient. Because you and I both know there’s less and less time. There’s there’s tons of pressure on providers to get it right and quickly to move on. So we’ve had pretty good acceptance rates as it relates to helping them get to the right answers more quickly and efficiently. So so technology obviously does that. But I would be I would be fooling us both if I were to tell you that there aren’t laggers that exist in every domain of business, particularly when you’re dealing with technology.

Lee Kantor: [00:16:53] Now, I would think, though, in some ways this is a good time to be having a service and a product like yours because mental health is so at the fore. It seems like there’s so much more acceptance like this generation, there’s so much less shame around a lot of these issues that back in the day, maybe when we were younger, there was some shame there was that nobody was talking about a lot of these issues. But now it seems that the more and more people talk about it, more and more people are taking action and getting help.

John Letter: [00:17:25] Yeah, it is happening. And, you know, I think there’s a natural evolution for anything. I think a lot of health care is is still to an extent, stigmatized. As I’ve said to people many times, you know, people don’t stand around the water cooler if there were one and say they’re I’m aging myself and say, hey, I’m a type two diabetic, how about you? So there is this sort of there’s an opportunity within mental health that I think doesn’t exist in other places, a larger opportunity because of that, it’s become mainstream. You know, we that we have thought leaders or celebrities that are comfortably talking about their experiences, we’re fooling ourselves if we don’t think that we don’t deal with some sort of behavioral health issue or mental illness in our lives. It’s just a reality. So to the extent that we continue the conversation, um, make it acceptable to have the conversation, the more and more we do that, I believe the the less and less stigmatized mental illness and seeking help will be.

Lee Kantor: [00:18:40] Yeah, I mean, you were talking about people aren’t, you know, bragging about having diabetes. I mean some people I don’t want to say they’re bragging, but they are outwardly talking about how they’ve been in therapy and how they’ve gotten help. And, you know, they’re encouraging their peers to to go down those paths where, I mean, that’s really a new world for a lot of folks. That wasn’t the case for forever.

John Letter: [00:19:05] You know, they used to be called mental institutions or sanatoriums, like just by virtue of the history of treating mental illness, there is sort of this scourge associated with it. And I think you’re right. I think generationally, um. It’s it’s become more acceptable and to an extent maybe more fashionable is probably a poor term for it. But that’s great from our perspective. Like that’s step one. Yeah. Do something about it is step two and the most important thing.

Lee Kantor: [00:19:42] And then and I think because a lot of these younger people are looking at technology to solve a problem they have faster. So anything you have along these lines that does that, they’re in, you know, they’ll give it a shot. Yes.

John Letter: [00:19:58] You’re right. And you know, the I think the one thing that’s also important to note here is that. Although, you know, the the illnesses themselves and we say mental illness for a reason because it is it’s like a physical illness that’s the parody part of the paradigm that we’re trying to, you know, convey. Um, although it’s very complex, it’s very treatable and, you know, getting help. There’s only good that can come of it. So, you know, it’s it’s although the issue may be complex, there are ways that you can solve it provided that you’re willing to put the proverbial work in.

Lee Kantor: [00:20:44] So what do you need more of? How can we help you? Or do you need more talent? You need more technologists, You need more clients. What do you need?

John Letter: [00:20:52] You always you always need more of all the above clients. I think we appreciate that sort of getting the word out. This ability to provide thought leadership to a marketplace from our perspective, you know, to the extent that we can have conversations with your with your listeners that are dealing with these issues, hospital systems dealing with overwrought emergency departments, because people don’t have a place to turn behavioral health specialists or primary care specialists that are seeing these things on a typical basis, we can help them get the right answers. If it’s nothing more than giving a primary care physician a head start as to where to send a patient if they themselves won’t treat them. That is is sort of we hope that venues like this allow us to to open up doors to.

Lee Kantor: [00:21:55] Well, if somebody wants to learn more, have more substantive conversation with you or somebody on the team, what’s the coordinates? What’s the website.

John Letter: [00:22:02] Yeah please do go to prom. Health.com p r o m h e a l t h.com and ask to speak with us. We would love to talk to you.

Lee Kantor: [00:22:14] Well, John, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

John Letter: [00:22:19] Thank you, Lee. We really appreciate you offering this this opportunity. All right.

Lee Kantor: [00:22:23] This is Lee Kantor. We’ll see you all next time on Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

Tagged With: John Letter, Proem Behavioral Health

Matthew Lis With Crestcom International

May 2, 2023 by Jacob Lapera

Columbus Business Radio
Columbus Business Radio
Matthew Lis With Crestcom International
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Matthew Lis, President at Crestcom Internationl

He has lived most of his life in Ohio. He received his BSME from OSU and MBA from Miami University.
Matt has engineering, operations and distribution experience. He enjoys helping the next generation of leaders prepare for their future.

Connect with Matt on LinkedIn.

What You’ll Learn In This Episode

  • Leadership Development training

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Columbus, Ohio. It’s time for Columbus Business Radio. Now, here’s your host.

Lee Kantor: [00:00:18] Lee Kantor here, another episode of Columbus Business Radio. And this is going to be a good one. Today on the show, we have Matt Lis with Crestcom International. Welcome, Matt.

Matt Lis: [00:00:29] Well, thank you, Lee. I appreciate you having me on today.

Lee Kantor: [00:00:32] I’m so excited to learn what you’re up to. Tell us a little bit about Crestcom, how you serving folks.

Matt Lis: [00:00:37] Crestcom is a leadership development company. We have developed a great program that’s 12 month training program that’s all live facilitated that helps develop your managers into better leaders.

Lee Kantor: [00:00:53] So what’s your backstory? Have you always been involved in kind of leadership development?

Matt Lis: [00:00:58] Well, I’ve been involved in all kinds of operations manufacturing, distribution, engineering. I had a quite a broad variety of background. So I have a lot of experience in managing and working with others. And prior to this, I was leading companies and running companies, and I actually took this training and figured it was so impactful that it would make sense for me to allow to lend my, you know, experience and background to help develop our next generation of leaders.

Lee Kantor: [00:01:33] Now, do you feel that leaders are born or are they can they be taught some of these things? Is this something that just comes naturally to certain folks, or is it something that anybody can be taught if the training is right?

Matt Lis: [00:01:46] Well, leadership is a lot like becoming a parent. You know, you aren’t, you know, trained for leadership. You are, you know, brought into it by, okay, hey, you’re going to be a you’re the best accountant. So now we’re going to make you our manager. And you have to really want to become a leader and you have to work at it and you have to apply some skills and some practice and some education to it. And that’s what our program does, because most companies are very good at, you know, developing their employees, let’s say, from day to day, functional group, right. Their job duties. But they don’t give them training to help them develop their management skills and become the leaders that we really need. And our program addresses that. And that that is, you know, we have about 12 fundamental skills that we use in our training to help you craft your leadership talents.

Lee Kantor: [00:02:41] Now, is there any kind of symptoms my organization might be having where leadership training is the solution? Like what are some of the clues that I might not be noticing or connecting the dots that I need leadership development training for my team?

Matt Lis: [00:02:56] Well, one big red flag to me is silos, because when you have silos, that means your team isn’t working together and they aren’t on the same page. So they might not know your strategic direction as a whole. So that that is a big lack of communication. You know, you don’t have productive teams. You might need to look at your generations, you know, the different generations you have at your work. You know, if you have problems with your groups not really knowing what direction they’re working on or what they should be working on, that’s a big sign that the leadership needs some support and some, you know, training to help them develop that.

Lee Kantor: [00:03:38] Now, when you were earlier in your career, did you have a coach or did you have any type of mentor that helped kind of guide you or lead you?

Matt Lis: [00:03:48] Well, when I was younger, I had quite a few different managers that I’ve worked with, but I went back and got my MBA and that’s a very theoretical training program you go through. So if you like to write papers, the MBA is perfect, but if you really want to be a, let’s say on the ground, learning and developing yourself, a leadership program like this is is much more, you know, tailored to the person that really wants to craft their skills because this is hands on. We do case studies, we do exercises. We do a lot of group discussions and we learn from our video faculty. So it’s a really well-rounded program that, you know, allows you to move forward.

Lee Kantor: [00:04:40] So can you walk us through what it would be like? Say, I raised my hand and I say, Matt, this is perfect. I would love to do this. So what kind of does it feel like for me now that once I’ve agreed to do this, what does that kind of the onboarding and the launching of a program look like?

Matt Lis: [00:04:56] Sure. Well, the first thing I’m going to do with you is I’m going to pump the. Breaks a minute and say, hey, before you actually sign on the dotted line, let’s do our test drive because you’re going to be investing a lot of time and money in it. And we offer a free 2.5 hour test drive. We call our Leadership Skills workshop, and that allows me to come to your facility. You bring in your management staff. We go through a 2.5 hour program that simulates on one of our training sessions and that allows you to test drive a lot of things. It allows you to test drive the program, and the material allows you to test drive myself as your facilitator, because if we don’t have a good connection, your staff will not have good, you know, results and out of the training. And then you also get to see if your staff is engaged and what kind of returns you can expect from the training program. And if all that looks good, then let’s move forward, because I wouldn’t want you to buy a car just with a brochure. Right? You want to go test drive it and see how you like it. And it’s same with leadership development. You should really understand the material, the facilitator and your team’s engagement, and then we can get you signed up. And it’s a 12 month program. You get two classes per month and each class is two hours. And we broke it up that way. So it allows you to really stay engaged and not get overwhelmed. So you get 48 hours of training. And as well as each month we do a one hour coaching session to help you get your participants engaged, where they actually create their own personal action plans to put our training to use. Because if you don’t change your behavior, i.e. use the training, you’re just wasting your money because it’s really entertainment at that point. So we’re very different from that standpoint that we require our our participants to hold themselves accountable, to use our training.

Lee Kantor: [00:07:07] Well, you bring up a good point. A lot of folks maybe have training fatigue that they’ve gone through a lot of these classes or they’ve taken these one off things. A consultant comes in and sells them something and, you know, they got a manual and it’s just sitting on a desk, you know, in a in a closet somewhere. And it’s never kind of cracked open. What let’s talk about that accountability part of it, because it sounds like a really important point of differentiation. How do you kind of help your clients help themselves by holding them accountable?

Matt Lis: [00:07:41] Well, at at and at the end and that during our module trainings, we point out some potential areas that could be action items because in each session we have about 4 or 5 different points that we’re kind of learning and training the students on. And during the the final, you know, end of the conclusion, we talk about getting prep for your personal action plans. And what we do is we have a online learning portal where they can go in and then they can identify the most important or most impactful subject to the training session they did and write that down and then they can decide how they want to use it. Now, that’s a big point because if we were to say, Here’s your homework, go do this and put this into place at your work, they don’t own it, right? So we allow them to make their own project, you know, what do they want to do? It might be as simple as having a meeting with someone and using the skills we learned and apply that in the meeting. Sometimes it’s working with their teams, with it to save some money and be more effective or gain productivity. But we let them make the pick because then they own it and then they have, you know, the responsibility to actually put it in place and close their own action items and submit for success and when they submit their.

Matt Lis: [00:09:09] Their findings are there. The final project of it, they gets wrapped up into our learning portal and their managers get to approve the results. So, for instance, if someone said they made a change and it’s saving them $8,000 on that change, the manager can look at that and, you know, have a question and say, let’s talk about this. And maybe they agree it’s a $4,000 improvement, right? Then the manager can approve it and then it gets like locked into the the year end results and we can give them a great spreadsheet that shows all the areas that their people have improved in and the changes that have been made and the results. So it’s a very impactful report for the CEOs of the managers to know they are getting something back for their money that they’re spending. We know our typical customers get a return on investment 6 to $8 for every dollar they invest in our program. So they get a great return on investment.

Lee Kantor: [00:10:17] Now, is your typical client just one of these mega enterprise level organizations or is this some some of the training can benefit a small to mid sized company as well?

Matt Lis: [00:10:28] Yeah, that’s a great question, Lee, because yes, have we worked with the big mega companies? Yes, we’ve worked with Coca Cola and Sony and Toyota and companies like that. But that’s a very small portion of our client list. Our our true clients are that small to mid sized company, you know, from 20 people to 250. That’s the majority, probably 90% of all of our business because we know they don’t have the resources to create a leadership program, nor do they have the ability to, you know, spend a lot of time trying to find one that would be a fit for them. So we we specifically target that market because we know they need the most support. And the best part about it is the small to mid size managers. They’re used to doing a lot of different things, so they’re very receptive to the training and they get a lot out of it, more so than if you’re pigeonholed in a very large company and you don’t see the big picture of your organization.

Lee Kantor: [00:11:34] Now, do you have a niche that you serve that’s a sweet spot for you based on your previous experience experience, or is this something that’s kind of industry agnostic?

Matt Lis: [00:11:44] Well, it’s it’s very much for anyone that either leads, manages or supervises people. We aren’t tied to any specific industry because like I said before, we don’t get into your specific trainings, right? We are teaching leadership skills and it translates to any industry, not only industry, but it translates into your personal life. And a lot of these leadership skills, boy, when you become a parent, they can be very beneficial, especially when you get into negotiations with your little ones because you know, you don’t realize it. But leadership is not just a 9 to 5 job. Leadership is what you do your whole life and 24 over seven.

Lee Kantor: [00:12:36] Now, if somebody wants to learn more about your practice, is it is there a website? Is there a place they can go? Can they hire you as a speaker? Maybe as just a way to kind of get to know you a little bit first? Or is it something they have to commit to a, you know, an engagement before you come in?

Matt Lis: [00:12:56] No, certainly I’m open to speaking to groups because it’s a great way to help people understand the benefits of leadership development. We have a great website at ww.com.com and you can also reach me by email at matlis at cruise.com dot com. So it’s M82 dot Ellis at cruise.com dot com. That’s crs2. Com.

Lee Kantor: [00:13:29] Well, Matt, thank you so much for sharing your story today. You’re doing such important work and we appreciate you greatly.

Matt Lis: [00:13:36] I really enjoyed this and I’m looking forward to, you know, hearing back from some of your listeners and seeing how we can help them and make their lives and their employees lives much more beneficial.

Lee Kantor: [00:13:49] Amen to that. Well, thank you again. This is Lee Kantor. We’ll see you all next time on Columbus Business Radio.

Tagged With: Crestcom International, Matt Lis

Nicole Garner Scott With Northwestern Mutual

April 28, 2023 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
Nicole Garner Scott With Northwestern Mutual
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Dr. Nicole Garner Scott is a Financial Representative with Northwestern Mutual. She takes a unique approach in her practice by helping people achieve financial security through holistic planning.

She is also a sought after Money Coach, Certified Financial Educator, speaker, author and business woman.

Nicole received her undergraduate degree from Georgia State University, her MBA in Digital Entrepreneurship and awarded an honorary doctorate recognized for her work in business.

Connect with Nicole on LinkedIn and follow her on Facebook.

What You’ll Learn In This Episode

  • Emergency fund
  • Strategies to bulk up your emergency funds
  • Smart financial moves to help maximize tax refunds
  • Smart ways to use your tax refund

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio. Brought to you by on pay. Atlanta’s New standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:25] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Onpay. Without them, we couldn’t be sharing these important stories. Today on Atlanta Business Radio, we have Nicole Garner Scott with Northwestern Mutual. Welcome.

Nicole Garner Scott: [00:00:44] Hi, how are you?

Lee Kantor: [00:00:45] I am doing well. I am so excited to learn what you’re up to. For the people who aren’t familiar, can you share a little bit about Northwestern Mutual, how you serving folks?

Nicole Garner Scott: [00:00:53] Yes, I sure can. Well, thank you so much, Lee, for having me on. Very excited to talk with you today. Just a little bit about Northwestern Mutual. We have an office right here in Atlanta, Georgia. We’re in the Buckhead area. But the company itself is national, has been around for over 100 years. And really, you can think of Northwestern when you’re wanting to put your financial plan together from an integrative perspective. So I would say Northwestern really specializes in helping you retain your wealth grow and sustain your wealth. And that’s really our key principles of how we work with our clientele.

Lee Kantor: [00:01:30] So what is typically the point of origination? Like, where does a person like is a person typically going through something? Does an event occur where they’re like, You know what, I better get in contact with the Northwestern Mutual folks because I have this challenge? Or is this something that just kind of organically happens over time?

Nicole Garner Scott: [00:01:51] I would say it’s a multitude. Definitely different areas bring people into the fold. So one that could be if there’s something that’s happened in your life that’s alerting you to wanting to have things more together. So let’s say that you have lost a loved one or you’re taking care of aging parents or things of that nature, and you’re really realizing that you need to have the proper protections in place so that your own children don’t go through that or that you’re able to mitigate what’s transpiring. That that’s usually a reason people reach out. Another is when there’s economic times such as this, having, you know, the reliance of a true professional team to help navigate you through these areas becomes very important. And then some people, just overall, they have very intent goals where they’re wanting to go and where they want to end up and second half of life and just don’t know how to get there. And even though there’s a lot of information disseminating, you know, you can Google anything at this point or YouTube university, but how to make it all make sense and make it applicable to their life starts to become confusing. And so that’s when a lot of individuals lean on a financial professional really help guide them through that area. Yeah.

Lee Kantor: [00:03:08] Can you talk a little bit more about that? Because I think that’s really important for the listener to understand just because there’s a lot of information available to you, knowing what’s relevant to you at what time usually requires some sort of professional advisor. It’s it’s very difficult to really get customized information for your particular information just based on, you know, your able ability to Google search because that isn’t your day job. You’re not spending all your time thinking about this stuff. You have your own day job and these professionals, this is what they’re doing 24 over seven.

Nicole Garner Scott: [00:03:49] Mhm. Mhm. Definitely. I think when it comes to financial planning there’s a few different key factors you have to take into regard. First and foremost is everyone has a different starting point. And so when it comes to building out a financial plan and let’s say that you here’s something that’s trending in the news or you read about an investment opportunity or you look up, this is how you should be doing things or this is what you should be focusing your financial energy on. That ranges from person to person because a lot depends on where you starting, what is that, what variables are in place and where is that foundational piece that plays a large role in what’s transpiring. So definitely that then second, I would say goals are different, right? And so even though yourself and maybe your best friend Lee, maybe you’re very similar places in life, but you might want to retire, you know, right here in Georgia. And your best friend is deciding that they want a vacation home and they want to be able to travel the world. And, you know, just a few other things. And so that that final goal looks very different on your cost of living in the future and that person’s cost of living in the future. So those goals play a large role in that customization need as well.

Lee Kantor: [00:05:14] Yeah. And I think that as part of a good financial plan for anybody, some of the work that has to be done isn’t kind of the sexy stuff. If that gets written about in financial newspapers or blogs, you know, things like an emergency fund, you know, people don’t talk about kind of some of the blocking and tackling that people need in order to be able to weather a storm or to be able to handle that kind of unexpected emergency.

Nicole Garner Scott: [00:05:44] Definitely, if it depending on the age of who’s listening. But if you remember back in I believe it was 2015, there was a lot of data that was put out just in regards to a large percentage of Americans taking out hardship withdrawals from their 401. Ks. Or, you know, you could turn on the news at any given time now and see just through the last few years there’s been so much going on. How many individuals just were basically living check to check and weren’t even really aware of it. You know, they might be doing very well in life, but when it comes to the magnitude of their expenses and what was automated coming out of their accounts, etcetera, that money dwindled down very quick. If they were in between jobs or, you know, dealing with with cutbacks with their companies and those different things. And so that emergency fund, even though it sounds so beginner and so basic, it is really one of the key foundational tools that keep people in a space where you can take care of the now you in the future, you at the same time.

Lee Kantor: [00:06:57] Now, when you’re dealing with a client, can you talk about what those initial conversations look like? Because, you know, thinking about future you for some people seems daunting that it seems like, well, I’ll get to future me when future me becomes present. Me But it’s important. It’s important to really think ahead because things do happen. A pandemic did happen. And, you know, a car breaks down unexpectedly. And to have something like an emergency fund as one of your kind of buckets you’re putting money in, it’s going to help present you at some point in time. It’s just a matter of when.

Nicole Garner Scott: [00:07:39] Very, very, very true. I think that in regards to those initial conversations, really starting with getting a good handle on cash flow even, you know, for those who are doing very well and who are able to keep a lot of that cash flow in the positive, what happens is you’re not really aware of what your fixed expenses are or what’s discretionary and what it really costs to keep moving you along in the way that you feel comfortable with moving along. And so that becomes very integrated into understanding just where you are and where that emergency fund needs to be. Second off, we really take a deep dive into just what your overall goals are. And so understanding those goals become very prioritized. Prioritize in that conversation. Sometimes people think that when it comes to your financial planning, it has to be a either either or. But usually it’s an and like you can start to make sure you’re saving for your emergency fund, but also retirement at the same time and really just starting to put the right percentages of what your surplus is into those different areas. So it becomes very integrated into really understanding what is it that matters to you and then allowing your priorities to show up through how you’re handling the tool of money.

Lee Kantor: [00:09:12] And then also, isn’t it important, especially for young people to just get in the habit of putting aside money in these various places, even if it’s not a lot of money? It’s just the discipline of having a system and a process that you’re automatically kind of putting money in a variety of buckets that are going to help you down the road is a good practice to have.

Nicole Garner Scott: [00:09:39] It is. And you know, many individuals, through the use of technology and apps and you know, what’s what’s available to us now, they kind of hide money from us from themselves. So previous generations, you know, parents, grandparents, etcetera, they will hide money in the physical manner. But now, because everything is so digitized and we live in such a digital world, you’re not really connecting how much you’re spending throughout the course of the day, right? So even if you are on Amazon and you went on Amazon to get one thing and next thing you have a full cart and there’s boxes coming every other day, there’s no physical connection on how much money is going out and coming in. And a lot of people are actually surprised by that. And so that’s when I say it’s a good opportunity to establish a new a new base level for yourself, a new zero. And so every time you get a little bit more in your bucket of of what you’re building and saving for yourself, then you just keep understanding what that new zero is like. You cannot go below the point of $500 and 5000, then 50,000, whatever that might be for you. But establishing that new zero, keeping that that liquidity, that liquid cash away from how it could easily be spent in a multitude of ways. So putting that in a different sub account, using a high yield savings account, which is excellent right now during these times with what you’re getting for return on that, being able to place that in just a different bucket that’s not co-mingled with what you’re spending on day in and day out.

Lee Kantor: [00:11:27] Now, sometimes in life you get a windfall and sometimes these windfalls are, you know, for a lot of people nowadays, it’s tied to maybe they got a tax refund that they didn’t anticipate and all of a sudden, wow, here comes some money. Are there any do you have any advice or recommendations for somebody who all of a sudden, you know, gets a windfall like a tax refund?

Nicole Garner Scott: [00:11:50] I do. Yeah, definitely. I feel like that’s a great time to already have some professionals surrounding you that can start to help you navigate through that. Um, and more people receive windfalls than not. So really establishing those processes, systems and people prior to is is excellent. But if that did not occur, then really understanding that with that windfall there’s certain key areas and key buckets in your life that you always want to keep top of mind. One area being retirement. Um, usually when I speak with individuals and ask, have you, have you figured out what’s that number for you to live comfortable and retirement. Most people have not sat down and really calculated that out. Um, if you take the data based on years ago, the average individual will live to 65, 66, 67 years old. But now at this point, given the advancement in health care and everything that has just come full circle, individuals are living to 90, 95, 98 is very common to see people live that long. And what we have not thought about the most is who’s paying for us to live that long. And so when you’re getting some of these windfalls, contributing to that future version of you starts to become very imperative to our company did a study, I believe, in 2022 just in regards to how much people will need to retire. And I believe that number was about 1.25 million is what most individuals would need to to be in a comfortable space. But as you can see through the news and when you’re cutting everything on that, the retirement savings rate continues to keep dropping.

Nicole Garner Scott: [00:13:45] So we’re going to run into that issue of individuals outliving their money. And Lee, you made such a great point earlier when you said that people don’t tend to think about their future you because they’re just so focused on the present you. But the one thing you can do is is think about future you is going to have the same standards of life that present you have now. And the only way, the only person that future you can blame is current you if you’re not tapped into thinking about that. So definitely when you get those windfalls, being able to really think about strategic retirement contributions becomes very important. And then I would definitely say if debt is a part of what you’re what you’re wanting to eradicate, being able to get that out the way so you can really repurpose your dollars towards your goals. Um, many people have the burden of debt on them for years and years at a time, and it, it affects so many areas of you being able to future plan enjoy things as they’re coming in place those dollars in ways that your dollars will work better for you. And so those windfalls are excellent opportunities to clear out debt plan for future retirement. You beef up your emergency fund. So that’s all in place and then you pretty much insulate yourself from a lot of the uncontrollables that can happen.

Lee Kantor: [00:15:14] And then most importantly, you take advantage of one of the most powerful forces in the universe, which is compounding. And I don’t think enough people, especially young people, understand how powerful compounding is. And that’s why I think it’s so important to start investing any amount of money just in a systematic way with the advice of a professional kind of guiding you just so you get in the habit and you automate some of these tools that exist nowadays, just like your Netflix bill is getting paid automatically every month, you can pay yourself automatically every month and put it and put compounding to work for yourself if you’re if you’re planning correctly.

Nicole Garner Scott: [00:15:57] Mhm. Mhm.

Nicole Garner Scott: [00:15:59] Very true. Very true. Lee And, and also too in regards to um, when we’re thinking of having our money work for us and just some of that future forecasting when you’re doing it now, your earlier years in life, it’s small commitments that you make to a larger goal when you’re waiting until your later years, then you’re having to play catch up and those numbers become a lot larger and things become a lot more intense. And so if you have the blessing of getting those windfalls and if you have the blessing of getting bonuses and additional opportunities, inheritances, etcetera, thinking about how you can make those dollars continue to work for you and not dry out. Becomes a way that you’re really setting yourself up for for how you want to live in the future.

Lee Kantor: [00:16:57] Well, if somebody wants to learn more about what you have to offer or get on your calendar or have a conversation with somebody on your team, what is the best way to do that?

Nicole Garner Scott: [00:17:07] Sure. Sure. So you can go to northwestern.com. Also, if you’re interested in me directly, it would be northwestern.com backslash. Nicole Garner. Garner Just to find out more information in regards to really sitting down with a professional and starting to really organize all of this and having someone guide you through the things that you don’t know that’s coming your way. Distributions, taxation, inflation, everything that we’re hearing so much about. How does that really impact you outside of just what you can see right now? And so our team is ready to sit down and help you with that.

Lee Kantor: [00:17:50] Yeah, there are so many variables. It’s very difficult for a lay person to do this by themselves. I think especially in an area this important, you need the help of a professional and it’s definitely worth having a conversation with Nicole or somebody on her team to just learn more about the possibilities and maybe some of the things you’re not thinking about.

Nicole Garner Scott: [00:18:11] Excellent. Well, thank you, Lee.

Lee Kantor: [00:18:13] Well, thank you, Nicole. You’re doing important work, and we appreciate you. It’s such a pleasure. All right. This is Lee Kantor. We’ll see you all next time on Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter.

Tagged With: Nicole Garner Scott, Northwestern Mutual

Stuart S. Rohatiner With Gerson Preston

April 28, 2023 by Jacob Lapera

South Florida Business Radio
South Florida Business Radio
Stuart S. Rohatiner With Gerson Preston
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

DTLLogo-Blue-Bannerv2

Stuart S. Rohatiner brings more than 25 years of experience and achievement to Gerson Preston. Mr. Rohatiner has extensive working relationships with the firm’s various international and domestic clients.

He is highly proficient in using tax research software programs to solve complex tax issues for the firm’s clients. Mr. Rohatiner advises international and domestic corporations, business owners and investors on tax-efficient structures and transactions to save or lower taxes on international joint ventures, acquisitions, sale of businesses and recapitalizations.

Recently, Mr. Rohatiner has been involved in helping a significant amount of US taxpayers come into tax compliance in the US under the Internal Revenue Services’ offshore voluntary disclosure programs. He works closely with the top attorneys in town.

Mr. Rohatiner has clients in Europe, Canada, the Far East, Latin America and Central America. In addition, Mr. Rohatiner manages staff accountants and assists them in career development. He has meticulous attention to detail, client service and has proven capabilities for uncovering accounting fraud; which he has done for previous clients.

Mr. Rohatiner is also an attorney and joined the firm in 1998 after graduating with honors from the University of Miami School of Law, where he specialized in taxation. He was awarded the book award in International Finance Law. Mr. Rohatiner started his career with a top four accounting firm in NYC and worked with a powerhouse investment bank after graduating from Boston University, School of Management, with honors. Boston University is considered one of the premier schools in the country for international studies.

He has been a valuable speaker on tax issues, he was a volunteer teacher at Miami Edison Senior High, an appointee to political office in North Bay Village and a board member of The Locust Project, Miami, Florida, a not for profit, set up to showcase the work of young and upcoming artists. He has been quoted in national financial publications and all over the US by the Associated Press.

Mr. Rohatiner implemented Miami Job Summer Connect/Overtown Youth Center Summer Internship Program at the firm providing Miami youth from the inner city with opportunity to obtain work experience and accounting skills. Program is in its third year.

He was recently appointed to the Overtown Youth Center Board, Financial Oversight Committee – Capital Improvement Campaign New Market Tax Credits.

Mr. Rohatiner and his wife, Judith, have two kids, Layla and Zoe, and reside in North Bay Village. He is an active member of Temple Beth Shalom on Miami Beach and a long-time Miami Heat season ticket holder.

Follow Gerson Preston on LinkedIn.

What You’ll Learn In This Episode

  • The important of teaching financial literacy to students
  • How to teach financial literacy
  • What students want to learn

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:01] Broadcasting live from the Business RadioX Studios in South Florida. It’s time for South Florida Business Radio.

[00:00:08] Now, here’s your host.

Lee Kantor: [00:00:14] Lee Kantor here another episode of South Florida Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Diaz Trade Law, your customs expert today on South Florida Business Radio, we have Stuart Rohatiner, and he is with Gerson, Preston Klein, Lipps, Eisenberg and Gelber, accounting firm. Welcome.

Stuart Rohatiner: [00:00:38] Thank you for having me today, Lee.

Lee Kantor: [00:00:39] Well, before we get too far into things, tell us about your firm. How are you serving folks?

Stuart Rohatiner: [00:00:44] So the name of our firm is Gersten, Preston Klein, Lipps, Eisenberg, Gelber, PR, And we’re really a very strong regional South Florida firm. We cover the whole state of Florida, and now we do a lot of international and also throughout the states. But the firm was started by Gary Gerson back in the late 50 seconds, and it’s a very entrepreneurial type firm with a lot of people who have a broad based experience from, you know, the big eight to the big four to other industries. And the goal is really be a problem solver. We do a lot of compliance, but we also do a lot of tax problems and solving. And it’s to be sort of with an entrepreneurial spirit act and understand our customers and give them great service.

Lee Kantor: [00:01:31] Now, do you have a niche that you serve?

Stuart Rohatiner: [00:01:33] I work in the real estate, high net worth sports and entertainment, athletes and international.

Lee Kantor: [00:01:41] So that’s what you do. But as a firm, is it pretty industry agnostic or do you kind of have some niches?

Stuart Rohatiner: [00:01:48] You know, we do some stuff in the aircraft industry for a lot of entrepreneurs a ton, a lot of real estate, and the firm is starting to expand into all the new stuff digital assets, crypto nfts, which you know, is a hot area, things along those lines. But basically we try to help entrepreneurs with I’d say the bread and butter of the firm is sort of high net worth individuals. Somebody has a business, they own some real estate, maybe they have a few trusts, and we try to, you know, make sure they’re in full compliance and answer their questions and help them. The other thing is the firm’s grown dramatically, which I think sort of mimics South Florida with the huge influx of international individuals the last 15, 20 years. So almost it’s like that eclipses almost everything in the sense that in some deal that we have or client, there’s an international partner, international owner. And now with the great influx of people from the Northeast, New York and even the West California, Illinois. So we’re doing a lot of state stuff. So it’s really an exciting time to be a CPA in South Florida.

Lee Kantor: [00:02:57] Now, are you finding that young people are approaching entrepreneur entrepreneurism or being an entrepreneur as a career path more today than they had been in the past?

Stuart Rohatiner: [00:03:09] Yeah, I think so. And I think that’s for a few reasons. I think some of the kids, though I, as I mentioned, are we’ve discussed I teach high school financial literacy in the high schools, and I think it’s a combination of a few things in the sense that if they’re old enough or they went through with their parents, you had the all the foreclosures in the 80s and in the late in the early 2000. Right. So I think a lot of kids maybe feel a little burnt or upset of what their parents went through. And then fast forward, you have COVID, which sort of provided where certain resources are if you were in the right place or had the money, you were okay. But if you didn’t have a skill set to be entrepreneurial or, you know, to use the Internet or all that, all that stuff, again, you were if you were on the wrong side of the sort of the dividing line, that wasn’t good. So I think, um, and then you’re at and then everybody sees all the great success in the Internet companies. And so I think a lot of young individuals, they want to have what they feel or perceive is to have more control of their life. And the reality is, with technology today, you could really start a business from anywhere and create a product. You just get followers or get enough leads and on LinkedIn or on Twitter or any of the other stuff, and you could start a business. So that’s interesting.

Lee Kantor: [00:04:34] Now, with that kind of desire aspiration to be an entrepreneur or business owner, are they coming to the table with kind of the foundational financial literacy skills that they need at a young age?

Stuart Rohatiner: [00:04:47] So that’s a great question. And he from my end, really. I teach financial literacy in the high schools and we can go into that. Just a little background. Bunch of years ago, you know, ten, eight, ten years ago, I asked my daughter, what do you think I should teach? They want me to go help in some of the high schools. And she said, you should teach about financial literacy. That’s what kids want to know. They want to know about taxes, how to start a business. So as opposed to I could speak to anything. I took her advice and it’s just been a great success. And I, um, I find what happens is the kids are just really interested. You know, we do these classes and for the better part of an hour and a half, two hours, they’re just plugged in and bring some guests we could talk about. But that’s really an area they’re interested in. So we try to gear it up towards entrepreneurship, you know, and go what it takes to raise capital or how to start a small business plan, how to read financial statements, how much money you might need. So we sort of cover all those things. So when Yeah, yeah.

Lee Kantor: [00:05:48] When you’re teaching a young person about kind of the math of business, how do you kind of balance the necessity to teach them kind of these foundational elements, but without kind of crushing the dream to make it seem impossible? Because, you know, a lot of times the math doesn’t look that great. You know, a lot of times the startup has math that, you know, they’re assuming a best case scenario. They’re not assuming kind of a median case scenario or a worst case scenario.

Stuart Rohatiner: [00:06:22] Right. That’s interesting. That’s a great question. Um, so the teacher I work with at Alonzo and Tracy Mourning, Senior High School, he sort of he, you know, he takes the approach. It’s okay to, um, give some of the students some of the hard facts or throw some cold water on them. So I think, you know, before we even get to say the entrepreneurship or reading a financial statement, we really try to get into budgeting and give students an idea after they leave high school, you know, what their costs would be potentially and going to college or going out on their own. And, you know, what I try to do is make it into a few things just to bring in. So when we do these classes, I’ll try to bring in an athlete or a few other professionals that, you know, have specific industry experience and that usually gets the students attention. And then we try to make it interactive so they’re plugged in and can discuss some of that. But um, you know, so we start with the idea that you have to come up with a budget or have some sense of what reality is post-high school, and we’ll get the kids to say, How much do you think the rent is or how much is it to rent a car, to have a car and car insurance? And then hopefully, you know, like you said, the tough thing is you have to have a good job and then pay your expenses and you have to make room for taxes. But we try to get them in the position that if they’re aware of these things, maybe in 3 or 5 years between some savings and maybe some family loans or whatever that is, that they can get going and get started or home ownership. But, you know, so we try to give them some hard reality at first. But you raise a great point that it’s never a always rosy and it’s a tough road, but not not only you have to have a good idea, but you have to execute.

Lee Kantor: [00:08:10] Now, I remember when I was younger, I had the opportunity to learn from somebody who was teaching. Similarly that, as you were describing, were they they kind of listed out, okay, if you want to live in, you know, where do you where do you want to live? And you could pick whatever city you wanted. And then they’re like, okay, go. And then at that time, it was newspapers go to the newspapers and start, you know, figuring out what things cost. You know, make some calls, find out what the, you know, how much is the average electric bill? How much is the average rent? How much is the average, you know, insurance. And you do that and all of a sudden you realize, you know, this is a bigger number than than I realized because, you know, there are kids and and most of their expenses are paid for.

Stuart Rohatiner: [00:08:57] Correct? You’re exactly right. I mean, right. That’s it’s something that you just have to you know, we’re just trying to lay out the facts or get them prepped. But you’re exactly right. But, you know, I try to preface it with some encouragement. If you come up with a plan and start to put some money away. And so. Right. The goal is you need to get a pretty decent job. So you need skill, a skill set to get that. But, you know, these are the hard facts. And if you could just come up with a savings plan, which is really hard, like you said, that maybe and you build some momentum and on some levels, you know, some ideas, you could almost don’t need as much money because of the Internet and how things are. But I don’t want it’s a it’s not an easy task, like you said, but at least from our perspective, um, we what you’re trying to do on the educational side is at least expose students or kids to, you know, these concepts or the, or balance sheet or the cost of living and try to be enthusiastic about it and say that there’s always a way to sort of overcome or solve a problem or, you know, maybe two things. I would just backtrack. Um, the Florida legislature last year finally passed a piece where every high school kid in the state of Florida has to graduate with at least taken this class or a financial literacy class. So that’s really good. And, you know, so and then I also try to tell them to go speak to mentors or people that have gone to or have overcome and started their own business. But I think you got to start with the facts and reality Now.

Lee Kantor: [00:10:39] Do you spend time on kind of the power of compounding? I think that that’s an area that young people especially don’t really understand. And they and they’re the ones who can benefit the most, even if they can get into a habit of saving a little bit on an automatic kind of way if they have the right systems in place to put aside even, you know, just a few dollars just to get them in the habit of, you know, kind of the savers mentality.

Stuart Rohatiner: [00:11:08] It’s a it’s a great idea and great point. And yeah, that’s what we try to do. We do have somebody, you know, in the banking world will come in and show the power of compounding even on the debt side when you owe debt and the interest on that and the interest in interest or credit cards. But on the other side, like you said, we just really try to say, you know what, put 5% away, put 7% away, whatever it is, 3% just do it, create that habit. The interesting thing is, I think once you get used to that, then you figure out a way to make more money. And so a lot of stuff also with financial literacy is almost behavioral science, right? We could have the greatest ideas, but if we don’t act and so like, as you said, just to start small and do something is better than doing nothing.

Lee Kantor: [00:11:53] Well well, I would think that young people would at least intellectually understand the idea of, look, I pay a monthly cell phone bill or somebody does, or we have a monthly Netflix bill or somebody in the family does. And if we can take use that power of automation and use it for for our good and our, you know, to help our future us down the road. That effort, especially in the teenage years, is going to pay tremendous dividends down the road, even if they’re saving just a few dollars a month, if they’re getting the habit of, okay, I’m going to save just a few dollars and I’ll just incrementally as I make more, I’ll throw more into that bucket. I mean, that that’s where kind of you have an opportunity to create generational wealth, you know, pretty much no matter what path you decide from a career standpoint, if you do this correctly.

Stuart Rohatiner: [00:12:47] I think you’re spot on. That’s a great point. I agree 100%.

Lee Kantor: [00:12:52] So now, ah, when you’re kind of open their the kids eyes to this stuff, is this something that they’re kind of hungry for or is it something that they get kind of glazed eyes over, you know, like another, Oh, great. Somebody else is just trying to tell me, you know, what to do.

Stuart Rohatiner: [00:13:11] It’s a good question. You know, the. Teacher that we work with at Alonzo and Tracy Mourning Senior High School, is very into having guest speakers. So I think, you know, sometimes we’ll bring in an athlete, ex athlete or current athlete, maybe somebody who manages money on different areas. We brought in a WNBA sports agent and I think that gets their attention and I think they’re really hungry for it because, you know, to them and I think for all of us, having the ability to control our finances is empowerment, right? We want to we feel like, you know, one, we have freedom and we can make our own choices. We don’t have to rely on anybody else. And, you know, there’s a million situations as an adult as you get older. I also try to explain sometimes early in life you struggle or, you know, you’re not making a lot. So the better your finances are, the easier it is to withstand tough times or maybe avoid a divorce or the stress situations when you’re a young person starting out. So I think they’re really hungry for it because it represents freedom, the ability almost like back maybe when I was growing up having a car. So, um, and they’re very much interested in all the new stuff, the crypto, the NFT. I mean, they’re just of an age where I think they’re sort of sieves and just want to know as much as possible.

Lee Kantor: [00:14:36] Right? And I mean, that’s kind of a double edged sword because there’s a lot of snake oil being tossed around when it comes to those kind of subjects. And it’s hard to know who you can trust and who’s, you know, kind of watching your back 100%.

Stuart Rohatiner: [00:14:50] You’re exactly right. And sometimes, you know, when we teach, we try to we’ll make it interactive, you know, as an example, maybe, um, we’ll split the class into three, and one third of the class will represent a blue chip or an older type stock, and middle of the class represent them, middle of the road stock and then a startup. And you know, we try to just go through some of those that, you know, the pros and cons or what each one of those stocks might represent or if we do budgets, I let them do the budget, you know, and see how they do against the mean. And actually in a next week or a few weeks, we’re going to do one where we’re going to use Chatgpt and see how it does against the professionals and maybe feed in like 10 or 15 questions that are most on the mind of high school students and see what the the AI says versus the professionals.

Lee Kantor: [00:15:48] Now, are you finding even at the high school age that there are a handful of kids that are kind of experimenting, that are doing, you know, some sort of Amazon arbitrage or they have some, you know, running Google ads or or Facebook ads that are trying to do some digital create some digital wealth.

Stuart Rohatiner: [00:16:10] You know, I would say definitely maybe 5 or 10, ten, 15%. What’s interesting is, you know, as you know, we’re blessed to live in Miami, which is a city of a lot of immigrants or immigrant kids. And there’s a lot of really highly intelligent students in these high schools that maybe didn’t grow up in the United States. And, you know, they to them from where they’re coming from, the United States represents, you know, so much opportunity. And so there’s a few of them that are on that, you know, the top side of that same curve where they want to start their own business or they’re doing things or maybe, you know, they have a dad or a mom or a family friend who is willing to teach them and help them. But I agree there there are people that are running their own businesses. Yes.

Lee Kantor: [00:16:56] Now, are is there less kids that are, you know, mowing lawns and babysitting and doing kind of the things maybe we did as kids and are trying to leverage crypto and doing the more aggressive forward thinking things?

Stuart Rohatiner: [00:17:14] You know, I think so, yeah. The right everybody’s really plugged into the technology today and there’s not as much of like you said, the lawn business or stuff like that.

Lee Kantor: [00:17:29] Yeah, it’s crazy how in just the generation that I mean the change is dramatic and then you layer in all this AI and chatgpt, it’s you couldn’t even predict what’s going to happen in the next ten years.

Stuart Rohatiner: [00:17:42] Exactly. Um, somebody posted somewhere. There was an article that the teachers protested back in the 1980s or 90s that they didn’t want the students using their calculator in class. Right. And you know, so it’s hard, but. But you’re right. Who knows where where all this goes. And it’s I try, you know, from the side of from just a teaching standpoint, it’s not necessarily I’m going to tell you how it is or what you have to do. It’s really about I’m going to expose you and be enthusiastic about it, try to encourage you to get these skills right. Like in anything in life, you still have to spend the time whether you’re going to perfect study in stocks or opening a business, it’s still really on the individual. But all I’m hoping to do is to get them a little bit more excited and feel good about learning this stuff. That’ll give them some freedom and plus, you know, at the cost of college and everything else going on, you know, these are important tools that they know what they’re getting into. Or I remember when I was going there just to sign these loan papers, no problem. And I don’t think anybody takes the time to figure out what the potential cost. And, you know, there’s a whole thing going on now about should they be forgiven. And so it’s an interesting time. But even with all the good and bad, there’s always great opportunities in the US.

Lee Kantor: [00:19:02] Well, I think it’s great that Florida is kind of leaning into this financial literacy as a kind of mandatory. And I never understood why they just weren’t incorporating that into basic mathematics. I mean, all the components of financial literacy can easily be woven into just your basic math that you’re trying to teach kids.

Stuart Rohatiner: [00:19:23] I agree. I mean, I’m not into all the politics or anything, but maybe it was just a combination of a shortage of teachers or I think internally the teachers maybe felt like it was just another thing that they had to teach. So, um, maybe sometimes that’s why some of the teachers in the schools, like went outside professionals, you know, come in and are willing to help. And then you also, you know, the big thing is we know the University of Miami and you and all the great sports basketball teams we had down here. So now we have a whole generation of, um, young athletes who are getting paid for their name, image and likeness. And do they know how to do their taxes? Are they doing tax planning? So yeah, that all that stuff is really helpful. And, um, and you know, it’s amazing. And as you know, as you mentioned with the snake oil and then you read in the news and you always say, how is it possible there’s another, for lack of a better word, a madoff or a Ponzi scheme or this or that. And so, um, people who come into money or come into money quickly, athletes need to have a good team or trust around them and also be aware of some of the pitfalls of what can happen with your money.

Lee Kantor: [00:20:35] Right. And just and for a lot of these athletes, I think there’s a I don’t know if it’s still the same, but I remember a few years ago it was like the vast majority of professional athletes were filing bankruptcy at some point down the line, pretty much no matter how much money they were making in their career, which is it’s hard for a regular person to even fathom how that would be possible.

Stuart Rohatiner: [00:20:58] Correctly. Yeah. Yeah, no, you’re right. I know there’s a sports agent that I’ve worked with or just talked to. He won’t work with you unless you put away 50% of your money. Otherwise, he doesn’t want to. He’s not dealing with you. And so maybe that’s a little extreme, but he’s trying to help, you know, set up a pattern where you’re protected for life, right? That’s right. Too many of these athletes are their life span, right? There’s very few Shaquille O’Neal’s or Tom Brady’s or where, you know, you can come back from a bad investment or a rainy day.

Lee Kantor: [00:21:32] Right. And then and then they have kind of the foresight to to look ahead and to plan accordingly and prudently. And they’re not falling in the trap of some of these athletes that just kind of burn through the money with friends, family and bad, bad choices quickly.

Stuart Rohatiner: [00:21:51] Exactly right. You’re on the right path. And that’s why I’ll say it’s amazing, even with all the being a CPA and going to law school and all the knowledge and it’s still at the end of the day, right, with everything. A lot of it’s behavioral and being around the right people. Or you could teach all this stuff almost like we could show a client great estate planning or tax planning. They don’t want to do it, they’re not doing it. So I try to be aware that there’s also got to be some psychological, some behavioral science in this, right?

Lee Kantor: [00:22:19] Or they have a buddy who knows a buddy that just made a fortune doing this thing. And then that’s who they trust, you know, that has that person has their ear, correct?

Stuart Rohatiner: [00:22:29] Yeah, exactly.

Lee Kantor: [00:22:30] But yeah. So for you, what it sounds like you’re really passionate about this, serving the community and helping the youth. Is that something that surprised you, how much you would enjoy something like this or how much you’re getting into it?

Stuart Rohatiner: [00:22:46] Uh, maybe it wasn’t. But ten, 12 years ago, when we had a marketing coordinator, they asked me what I wanted to do. And I remember they said to me, you know, they need volunteer teachers. And she said, If you want to go to Aventura or Pine Crest, forget about it. They don’t need anybody. But if you want to go to like Overtown or Cooper’s, you know, one of the I think it was Edison High School. So I said, you know, I grew up in New York City. I’m happy to go. I’m not really scared of too much. And I think what was amazing is that when I did, I taught accounting, financial literacy, I taught profit and loss statements. And, you know, we looked at comparatively the greatest thing was to just see a young kid or student’s light face light up from that knowledge, you know, whether whatever business they could do and I’ve been going at this ever since. People have asked me to, you know, know that I enjoy doing it. And I think it’s just the you’re helping people with empowerment. You’re giving them important concepts. And, you know, it’s with all the technology and everything else, right? And to, um, whether we lived in a building in Brickell or I was just at a hotel in New York and the. The guy who is the valet recognizes you. It’s all about humanity, right? With all the technology, it’s still about the human connection. So I think that, um, joy that you see on kids faces makes it all worthwhile. Yeah. And.

Lee Kantor: [00:24:20] And and providing them this kind of foundational information, it’s going to be transferable to whatever they’re going to do. I mean, this information is stands the test of time. The things that you’re teaching them are things that are going to serve them throughout their whole lives. So it’s so important for them to get it young and early before they make some of these mistakes and and don’t know what they don’t know. You’re giving them kind of a roadmap to a successful financial future if they’re paying attention.

Stuart Rohatiner: [00:24:51] Exactly. And then one is they have personal fulfillment or feel better. It can maybe reach their goals or get to where they want to go. And is society on a whole level? You know, we all benefit when everybody does better or prospers, right? It’s just it’s it’s if you do better, I do better. We all do better together. So, yeah.

Lee Kantor: [00:25:11] The impact is real. I mean, you’re impacting them as individuals, but you could be impacting their family, their community. I mean, it ripples out from where it where it begins.

Stuart Rohatiner: [00:25:21] Exactly. You’d be surprised also at some of the athletes or their parents. Right. They almost want this education more sometimes. And so we try to sometimes do adult classes down at the Overtown Youth Center. And, you know, we’ve we’ve done it through out. But you’re exactly right. And then and then the interplay of high school kids and their parents. Right. How they communicate and sometimes money is taboo or no one wants to discuss it. So that’s a great thing. Sometimes trying to break down those barriers.

Lee Kantor: [00:25:51] Right. And give them an easy place to begin a conversation.

Stuart Rohatiner: [00:25:55] For sure. For sure. Yeah.

Lee Kantor: [00:25:56] So if somebody wants to learn more about this, this initiative that you’re working on, get ahold of you or somebody on the team or wants more information on Gersson Preston, what’s the website? What’s the best way to get ahold of you?

Stuart Rohatiner: [00:26:10] Um, you could send an email. It’s SR at GPC, Lg.com is my email and also our website I believe is gpc dot you know, w-w-w dot gpc.com.

Lee Kantor: [00:26:29] Good stuff. Well, Stuart, thank you so much for sharing your story today. You’re doing such important work and we appreciate, you.

Stuart Rohatiner: [00:26:35] Know, I appreciate you taking the time. Thanks for having me on the show and thanks for, you know, providing information and education to the individuals down in South Florida.

Lee Kantor: [00:26:47] You got it. All right. This Lee Kantor. We’ll see y’all next time on South Florida Business Radio.

Tagged With: Gerson Preston, Stuart S. Rohatiner

  • « Previous Page
  • 1
  • …
  • 37
  • 38
  • 39
  • 40
  • 41
  • …
  • 118
  • Next Page »

Business RadioX ® Network


 

Our Most Recent Episode

CONNECT WITH US

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Our Mission

We help local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

We support and celebrate business by sharing positive business stories that traditional media ignores. Some media leans left. Some media leans right. We lean business.

Sponsor a Show

Build Relationships and Grow Your Business. Click here for more details.

Partner With Us

Discover More Here

Terms and Conditions
Privacy Policy

Connect with us

Want to keep up with the latest in pro-business news across the network? Follow us on social media for the latest stories!
  • Email
  • Facebook
  • Google+
  • LinkedIn
  • Twitter
  • YouTube

Business RadioX® Headquarters
1000 Abernathy Rd. NE
Building 400, Suite L-10
Sandy Springs, GA 30328

© 2026 Business RadioX ® · Rainmaker Platform

BRXStudioCoversLA

Wait! Don’t Miss an Episode of LA Business Radio

BRXStudioCoversDENVER

Wait! Don’t Miss an Episode of Denver Business Radio

BRXStudioCoversPENSACOLA

Wait! Don’t Miss an Episode of Pensacola Business Radio

BRXStudioCoversBIRMINGHAM

Wait! Don’t Miss an Episode of Birmingham Business Radio

BRXStudioCoversTALLAHASSEE

Wait! Don’t Miss an Episode of Tallahassee Business Radio

BRXStudioCoversRALEIGH

Wait! Don’t Miss an Episode of Raleigh Business Radio

BRXStudioCoversRICHMONDNoWhite

Wait! Don’t Miss an Episode of Richmond Business Radio

BRXStudioCoversNASHVILLENoWhite

Wait! Don’t Miss an Episode of Nashville Business Radio

BRXStudioCoversDETROIT

Wait! Don’t Miss an Episode of Detroit Business Radio

BRXStudioCoversSTLOUIS

Wait! Don’t Miss an Episode of St. Louis Business Radio

BRXStudioCoversCOLUMBUS-small

Wait! Don’t Miss an Episode of Columbus Business Radio

Coachthecoach-08-08

Wait! Don’t Miss an Episode of Coach the Coach

BRXStudioCoversBAYAREA

Wait! Don’t Miss an Episode of Bay Area Business Radio

BRXStudioCoversCHICAGO

Wait! Don’t Miss an Episode of Chicago Business Radio

Wait! Don’t Miss an Episode of Atlanta Business Radio