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Jerry Channel – O Sleeper Manufacturing

September 22, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Jerry Channel - O Sleeper Manufacturing
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Building Excellence: Jerry Channel and the Art of Custom Woodworking with O Sleeper Manufacturing

In this inspiring episode of North Georgia Business Radio, host Phil Bonelli sits down with Jerry Channel, founder of O Sleeper Manufacturing, a custom woodworking business rooted in Gainesville, GA. For over a decade, Jerry has poured passion, precision, and purpose into building not just beautiful furniture, but also a life of integrity, creativity, and community impact.

The episode delves into Jerry’s journey — from experimenting with woodworking in his uncle’s basement to starting a business in his parents’ home while expecting his second child. With an eye for craftsmanship and a heart for people, Jerry shares how O Sleeper evolved from an Etsy side hustle into a go-to source for high-end custom woodwork in North Georgia. His work can be seen at Char Steakhouse, Midland Station, and even the Gem and Stone Museum in Arizona.

Listeners will gain valuable insights into the realities of entrepreneurship, including the tough lessons around pricing, team management, and defining clear expectations. Jerry opens up about the importance of systems in scaling a business, the difference between freelancing and building an enterprise, and the mindset shift required to lead well.

Perhaps most refreshing is Jerry’s honest take on failure, people-pleasing, and learning to say no. He speaks candidly about undercharging in the early days, learning to “run it by the numbers,” and finding strength in community—crediting mentors, family, and his small but mighty team for helping him build something truly lasting.

Whether you’re a seasoned entrepreneur or a dreamer ready to take the leap, this episode offers encouragement, realism, and a powerful reminder: Building a business is really about building people.

Connect with Jerry and his team to explore custom woodwork at

osleeper.com

https://instagram.com/osleeper_mfg_co/

 

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

 

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

00:30 – 02:20
Phil introduces Jerry Chanel and O Sleeper Manufacturing, noting their standout craftsmanship and community presence in North Georgia.

03:00 – 05:20
Jerry shares his background, from missionary life in Spain to business school at UGA and the early spark for combining creativity and commerce.

07:46 – 09:00
How early projects with churches and restaurants kickstarted O Sleeper—starting in a basement with support from family and friends.

12:08 – 13:31
Leadership lessons: Jerry discusses how failure in managing people often stemmed from his own lack of clear expectations.

14:43 – 15:55
Phil and Jerry break down the difference between being a freelancer and running a systems-driven business.

17:47 – 18:32
Jerry credits his CPA brother-in-law and a generous community for helping him navigate the administrative side of business.

21:01 – 22:00
A highlight project: Building a custom turquoise inlay conference table for a museum in Tucson, Arizona.

24:09 – 26:34
Lessons on pricing: Learning to value your time, include labor, and avoid undercharging—“run it by the numbers.”

27:28 – 28:53
The dangers of discounting: Why sticking to your price (and knowing your worth) is essential for survival and scale.

29:56 – 30:35
Looking forward: Jerry shares his hopes to expand into real estate and keep stretching his entrepreneurial creativity.

32:58 – 35:00
Phil’s closing thoughts on margin, pricing, and the moral imperative of building people through business.

Tagged With: Custom woodworking, Gainesville GA entrepreneurs, Jerry Channel, north georgia business radio, North Georgia businesses, O Sleeper Manufacturing

Cortney Orme – Vivre Interiors

September 15, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Cortney Orme - Vivre Interiors
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How Commercial Interior Design Impacts Your North Georgia Business Success

When most North Georgia business owners think about interior design, they picture decorative touches like paint colors and furniture selection. However, licensed commercial interior design encompasses far more than aesthetics, directly impacting your bottom line through psychology, functionality, and code compliance.

The Difference Between Interior Decorating and Commercial Design

Cortney Orme, founder of Vive Interiors and licensed commercial interior designer, recently appeared on North Georgia Business Radio to explain this critical distinction. Unlike interior decorators, licensed designers hold NCIDQ certification, requiring a four-year accredited degree, years of field experience, and passing a comprehensive three-part examination.

“Most people think interior design is decorating,” Orme explains. “But licensed commercial interior designers can design tenant lease space of any square footage, as long as we’re not moving load bearing walls. You don’t even need an architect.”

Commercial Interior Design Services in Georgia

Licensed commercial interior designers in Georgia provide comprehensive services including space planning, ADA compliance verification, building code navigation, and furniture procurement. For businesses in Gainesville, Hall County, and throughout North Georgia, this means one professional can handle entire tenant buildout projects, streamlining the renovation process and reducing costs.

Orme’s portfolio includes iconic North Georgia locations such as the Lake Lanier Olympic Pavilion Boathouse, Hall County Library, Bourbon Brothers, and Gold Creek Foods. She’s also completed work for Free Chapel, including their California and Spartanburg campuses.

The Psychology Behind Business Environment Design

One of the most underestimated aspects of commercial interior design is environmental psychology. Colors, textures, and spatial layouts significantly influence employee productivity and client perceptions.

Orme shared a compelling example: “We did one office with a really neat red wall. Red is not my favorite to design with, because it’s a really hot color, but in this case, it was a high energy space with a lot of sales people that needed constant high energy.”

This strategic color choice demonstrates how professional design thinking can drive business results. Healthcare facilities provide another example, increasingly incorporating warmer, residential-style finishes to reduce patient anxiety in traditionally institutional environments.

Commercial Design Trends in North Georgia

The commercial interior design landscape in North Georgia continues evolving, particularly as businesses bring employees back to office environments. Orme notes she’s focusing increasingly on tenant improvement projects, helping new businesses create functional, code-compliant spaces that reflect their company culture.

“A lot of people are bringing people back to the office, and they’re having to reinvent their space to meet their staff needs,” Orme observes. This trend has created opportunities for businesses to rethink how workspace design supports collaboration, productivity, and employee satisfaction.

Choosing a Commercial Interior Designer in Georgia

When selecting a commercial interior designer, Orme emphasizes the importance of collaboration and communication. Her approach involves thorough client consultations to understand both functional needs and aesthetic preferences, followed by 3D renderings that help clients visualize the final result.

“Most people are very visual, and they can’t see what we can see,” she notes. “You have to sit down with them and get the ultimate vision for what they have.”

Successful projects require ongoing communication throughout the construction administration phase, as small changes often create domino effects requiring professional adjustment.

The ROI of Professional Commercial Design

Your business environment represents more than overhead costs. Strategic interior design influences employee morale, client impressions, operational efficiency, and ultimately, your company’s financial performance. Whether you’re opening a new location, expanding existing space, or renovating outdated facilities, professional commercial interior design services provide measurable returns through improved functionality and enhanced business image.

For North Georgia businesses seeking commercial interior design expertise, Vive Interiors offers comprehensive services from initial space planning through final implementation. Learn more about commercial interior design strategies by listening to the complete North Georgia Business Radio interview with Cortney Orme.

Connect with Cortney and the Vivre Interiors Team:

https://www.linkedin.com/in/cortney-orme-rid-ncidq-b067aa8/

https://vivreinteriors.com/

https://www.facebook.com/profile.php?id=100059273300323

https://www.instagram.com/vivreinteriors/

 

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

 

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

[0:00 – 2:00] Show Introduction & The Power of Environment
Phil opens the show discussing how environment impacts our daily lives, from car interiors to business spaces, setting up the importance of intentional design.

[2:00 – 4:14] What is Commercial Interior Design?
Courtney explains what Vive Interiors does and the massive difference between interior decorating and licensed commercial interior design, including her NCIDQ certification process.

[4:14 – 6:18] Getting Inside the Client’s Head
How Courtney overcomes the challenge of clients who can’t articulate their vision, using 3D renderings and understanding what they absolutely don’t like.

[6:18 – 7:26] The Psychology of Color and Texture
Courtney discusses the emotional impact of design choices, including the strategic red wall for a high-energy sales team.

[7:26 – 8:12] Staying Current with Design Trends
How Courtney keeps up with commercial design trends (and why she tells clients to turn off HGTV!).

[8:12 – 10:00] Courtney’s Professional Space in the JT Stratford Building
Description of her office suite and transition to first commercial break.

[10:00 – 14:19] Jesse Jewell & North Georgia Poultry Industry History
Phil shares the fascinating history of how Jesse Jewell revolutionized the poultry industry in Gainesville and mentored future business legends Jan Cooley and Barry Connor.

[14:19 – 15:20] Courtney’s Residential Space in Claremont
Discussion of her custom-built home designed around her two Irish Setters and home office needs.

[15:20 – 17:18] Starting Vive Interiors in 2013
Courtney’s journey from interning/working with BCA Studios to making the leap to start her own company.

[17:18 – 19:18] Biggest Business Lessons Learned
The challenge of educating people about what commercial interior design really is and breaking the “decorator” misconception.

[19:18 – 20:03] Understanding Client Needs vs. Services
Phil and Courtney discuss the importance of focusing on client needs rather than just explaining what you do.

[20:03 – 20:33] Red Setter Homes Introduction
Quick mention of Courtney’s husband’s construction company and their collaborative work.

[20:33 – 23:14] Portfolio Highlight Reel
Courtney lists her impressive project portfolio: Lake Lanier Boathouse, Hall County Library, Bourbon Brothers, Gold Creek Foods, Free Chapel (multiple campuses), and the historic 36 Building renovation.

[23:14 – 24:12] What Makes a Great Client
Courtney describes ideal client characteristics: clear vision, good communication, and strong collaboration skills.

[24:12 – 25:06] Dealing with Difficult Situations
The challenges of micro-management and mid-project changes that create domino effects throughout the design.

[25:06 – 26:26] The Importance of Contract Administration
Why Courtney stays involved from initial design through ribbon cutting, including “designing by the seat of your pants” for unexpected field conditions.

[26:26 – 27:33] Working with Interns & Giving Back
Courtney’s commitment to mentoring design students from Brenau and other colleges, plus taking aspiring designers to lunch.

[27:33 – 29:01] What Sets Vive Apart from Competition
Collaboration, communication, and genuinely caring about clients – many become lifelong friends who return for future projects.

[29:01 – 31:01] New YouTube Podcast Announcement
Courtney reveals plans to launch a YouTube podcast focused on tenant improvements and helping new businesses understand the design/construction process.

[31:01 – 33:15] Planning the Podcast Launch
Discussion of equipment, learning process, and Virginia Kerr’s “This is YouTube School” course. Plus the importance of taking action rather than over-preparing.

[33:15 – 34:29] Learning from the Cow Story
Phil’s hilarious story about buying cows before finishing his textbook, emphasizing the “just do it” philosophy.

[34:29 – 37:42] Setting the Podcast Launch Deadline
Phil and Courtney agree live on air to a 45-day launch deadline from the episode air date.

[37:42 – 39:29] Three Random Topics for Phil’s Freestyle Rap
Courtney picks Irish Setters, Interior Design, and Podcasting as topics for Phil’s closing rap.

[39:29 – 40:21] Phil’s Legendary Freestyle Rap & Show Close
Phil delivers an improvised rap about Courtney, her setters, her design work, and upcoming podcast. Episode wraps with contact information for Vive Interiors.

Tagged With: ADA compliance, business interior design, commercial design Georgia, commercial interior design, commercial space planning, Cortney Orme, Gainesville interior design, licensed interior designer, North Georgia interior designer, office design North Georgia, tenant improvement, Vivre Interiors

Dale Caldwell – CFAR | The Center for Agricultural Resilience

September 8, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Dale Caldwell - CFAR | The Center for Agricultural Resilience
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Dale Caldwell on Agricultural Resilience and Rebuilding Rural America

In this powerful episode of North Georgia Business Radio, host Phil Bonelli sits down with Dale Caldwell, Executive Director of CFAR—the Center for Agricultural Resilience—to explore how regenerative farming isn’t just transforming land, but entire communities. Based at White Oak Pastures in Bluffton, Georgia, CFAR is on a mission to educate individuals and organizations about sustainable, resilient agriculture practices that heal the land and reconnect people to their food.

Dale shares his inspiring journey from watershed protection with Georgia’s DNR to becoming CFAR’s first full-time executive director. He speaks candidly about the challenges of stepping into leadership, the learning curve of running a nonprofit, and the deep satisfaction that comes from mission-driven work. “Start before you’re ready,” he says—a mantra for anyone looking to make meaningful change.

CFAR, the educational arm of White Oak Pastures, offers hands-on workshops and internships that showcase regenerative techniques focused on environmental, economic, and social benefits. With programs like their partnership with the Hinterland Institute to help U.S. military veterans transition into farming, CFAR is redefining what it means to support rural resilience and national food security.

Phil and Dale dive deep into how industrial agriculture has created a fragile and disconnected food system. They highlight the critical need for decentralization and diversification to ensure long-term sustainability. Phil shares his own transformation—from banking executive to regenerative farmer at Hopewell Farms GA—after attending a CFAR workshop years ago. Now, he’s returning to co-facilitate future events, creating a full-circle moment in this movement for better food systems.

Listeners will gain practical insights into the impact of regenerative agriculture: from reducing chemical runoff and sequestering carbon, to building healthy soil and supporting local economies. Dale emphasizes that this is not about left or right—it’s about food security, environmental health, and bridging divides through common ground.

If you’re curious about how to make a real difference—whether in your diet, business, or community—this episode offers a hopeful, actionable path forward. As Dale and Phil remind us, the solutions are already here. We just need to lean in, learn, and support the farmers and organizations working to make it happen.

Learn more or get involved at thecfar.org.

Connect with Dale and the CFAR Team:

https://www.facebook.com/theCFAR

https://www.instagram.com/centerforagresilience

 

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

 

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

00:30 – 02:03
Phil introduces CIFAR and guest Dale Caldwell, sharing how White Oak Pastures changed his farming journey.

02:16 – 03:09
Dale explains CIFAR’s mission to educate on resilient farming and its role as the educational arm of White Oak Pastures.

05:00 – 06:19
Dale discusses his leadership journey as CIFAR’s first executive director and lessons learned along the way.

06:19 – 07:00
CIFAR’s exciting new partnership with the Hinterland Institute to help veterans transition into regenerative agriculture.

11:54 – 13:09
Phil and Dale unpack the disconnect between consumers and their food, and how industrial ag created hidden costs.

15:14 – 15:56
The unintended consequences of post-WWII agriculture—and how regenerative farming flips the script.

22:46 – 24:26
How mission-driven collaboration sets regenerative farms apart—and how listeners can support through donations.

27:53 – 29:30
Dale and Phil share how a short film, 100,000 Beating Hearts, inspired them both to pursue regenerative agriculture.

32:18 – 33:08
Phil and Dale highlight how a decentralized food system improves national food security and economic resilience.

36:01 – 37:47
White Oak Pastures’ thriving performance during COVID proves the value of resilient, locally integrated farm systems.

39:35 – 40:15
A freestyle rap wraps the show with themes of inspiration, risk-taking, and stepping outside your comfort zone.

Tagged With: CFAR, Dale Caldwell, The Center for Agricultural Resilience

Chris Griffin – Mastercraft Plumbing

September 1, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Chris Griffin - Mastercraft Plumbing
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Building a Better Plumbing Future

During this episode of North Georgia Business Radio, host Phil Bonelli and co-host JD Mealor welcome Chris Griffin, owner of Mastercraft Plumbing, for an episode brimming with wisdom, wit, and—yes—some solid plumbing talk. Known for being “#1 in the #2 business,” Chris brings a fresh, business-centric approach to a traditionally hands-on trade, redefining what it means to offer customer service in the plumbing industry.

Mastercraft Plumbing has built a stellar reputation for reliability, professionalism, and care—from their office staff to their technicians. Chris shares how his team goes above and beyond, ensuring not just functional plumbing but an exceptional customer experience. From pre-visit technician photos to thoughtful job site behavior, every detail is designed to put clients at ease and leave them fully satisfied.

But what really sets Chris apart is his commitment to the future of the trades. Noticing a dire shortage of licensed plumbers, he launched the Trades Education Center, a 12-week, hands-on training program designed to take students from novice to apprentice level. With strong community support and industry backing from brands like Milwaukee and Oatey, the school is already placing students into meaningful careers.

Chris also sheds light on a rising trend: whole-home water filtration. He explains the importance of high-quality systems, debunks common misconceptions about municipal water safety, and emphasizes the risks of cheap overseas filters.

Throughout the episode, listeners will hear themes of servant leadership, the importance of local business relationships (with a shout-out to Cadence Bank), and why thoughtful customer service can be the difference between “just fixing the leak” and creating lifelong customers.

Whether you’re a homeowner, aspiring tradesperson, or just someone who values top-notch service, this episode is packed with practical advice and genuine inspiration.

Connect with Chris and the Mastercraft Team:

Website – Mastercraft Plumbing

 

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

 

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

00:30 – 01:00
Phil introduces guest Chris Griffin and sets the tone for an energetic, dad-joke-filled episode.

02:36 – 03:04
Phil praises Mastercraft for stellar service on a personal property project—highlighting their professionalism and customer-first approach.

04:14 – 05:36
Chris discusses the problems with choosing the cheapest plumbing provider—and how Mastercraft often gets called back to fix their mistakes.

06:19 – 07:27
How Friday “pow-wows” and culture-building help the team stay connected and respectful across roles.

09:07 – 10:56
What “customer service” really means in plumbing—Chris walks through the entire journey, from phone call to follow-up.

14:18 – 15:12
Chris explains why building trust at every customer touchpoint is more important than just “fixing the leak.”

21:31 – 25:25
Chris unveils the Trades Education Center, addressing the plumber shortage and training a new generation hands-on.

26:47 – 28:52
Breaking down the path to becoming a licensed plumber in Georgia—and how Mastercraft helps students pursue that path.

32:19 – 35:01
The truth about water filtration: municipal water vs. real clean water, and why high-quality filters matter.

38:01 – 39:02
For well users: why testing is critical before choosing a filtration system, and what Mastercraft does to help.

40:12 – End
Final business takeaways: excellent service, forward-thinking trades education, and deep community ties.

Tagged With: chris griffin, Mastercraft Plumbing, trades education center, whole-home water filtration

Joanna Delfunt – Delfunt Law Firm

August 25, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Joanna Delfunt - Delfunt Law Firm
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Justice, Immigration & Faith: Joanna DelFunt’s Passion for Advocacy

During this episode of North Georgia Business Radio, host Phil Bonelli welcomes immigration attorney Joanna DelFunt of DelFunt Law Firm for a compelling and timely conversation on immigration, justice, and navigating some of the most complex legal territory in America today.

Joanna shares the deeply personal and faith-driven journey that led her to immigration law. A graduate of Regent University’s Christian law school, she first felt called to help victims of human trafficking after hearing Christine Caine speak at a church conference. That calling took her to Cambodia, where she worked with young girls rescued from the horrors of sex trafficking — a life-altering experience that transformed both her worldview and professional mission.

Initially drawn to law to fight human trafficking, Joanna soon discovered the broader world of immigration law. As she worked on citizenship applications, asylum cases, T visas for trafficking victims, and family petitions, she became deeply invested in helping people navigate an incredibly complicated legal system — often with everything on the line.

Phil and Joanna dive into the real human stories behind the headlines. They explore the myths and misunderstandings around “doing it the right way,” highlight the micro-pathways (like family petitions, asylum, T and U visas), and discuss the painful realities for people who don’t qualify under any legal route.

Joanna also outlines recent changes in immigration policy, including the expansion of expedited removals and the evolving interpretation of DACA and TPS (Temporary Protected Status). She makes it clear that regardless of your political stance, treating immigrants with dignity and understanding is simply the right thing to do.

Joanna’s work is more than legal representation — it’s an act of service and advocacy. Guided by her Christian values, she sees each case as a calling to fight for justice, offer hope, and provide clarity in a system full of uncertainty.

Listeners will walk away from this episode more informed, more compassionate, and with a deeper appreciation for the complexities — and the people — behind immigration in America.

Learn more about Joanna’s work at DelFunt Law Firm and stay tuned for more powerful local stories every week on North Georgia Business Radio.

 

Connect with Joanna and the Delfunt Law Team:

https://www.facebook.com/delfuntlaw/

https://www.linkedin.com/in/joanna-delfunt-b9319273/

https://www.instagram.com/delfuntlaw/

 

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

 

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

00:30 – 02:45
Phil shares a personal family story from Ellis Island, setting the tone for an episode on immigration and the American dream.

03:46 – 08:00
Joanna explains how her Christian faith and a trip to Cambodia led her to fight human trafficking and eventually specialize in immigration law.

08:16 – 09:14
She shares a powerful case of a woman trafficked by a romantic partner and how a T visa helped her gain safety and a path to residency.

10:57 – 14:47
Joanna breaks down the public misconceptions about “doing it the right way” and explains the five narrow legal paths to immigration.

17:00 – 18:15
Phil and Joanna discuss the complexities of legal status, including how even a U.S. citizen spouse can’t always help an immigrant avoid years of separation.

23:43 – 24:35
Joanna reveals a new 2025 USCIS policy that threatens deportation for those actively pursuing legal status.

25:00 – 27:29
A discussion on the political pendulum of immigration policy and its devastating effects on families seeking stability.

28:53 – 30:48
Joanna explains TPS (Temporary Protected Status) and how changes leave long-time U.S. residents suddenly facing deportation.

33:29 – 36:27
She urges listeners to approach immigration issues with humility, emphasizing that even as an expert, she’s always learning.

38:36 – 39:23
Joanna outlines the expansion of expedited removals and what that means for immigrants caught in legal limbo.

40:00 – 40:27
Joanna closes with a message of hope for immigrant listeners: “God has a plan for your life.”

Tagged With: Delfunt Law Firm, immigration attorney, immigration law, Joanna Delfunt

Mike Hill – Trenton Services

August 4, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Mike Hill - Trenton Services
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From Ordinary to Extraordinary: Mike Hill’s Blueprint for Local Business Success

Running a business is exciting, challenging, and—when done right—deeply rewarding. In this episode of North Georgia Business Radio, host Phil Bonelli welcomes back Mike Hill of Trenton Services for a powerful sequel conversation about transforming small and medium-sized businesses into high-performing, profitable enterprises.

Mike Hill, an experienced business consultant and author of The Extraordinary Business, shares the strategies he uses to help entrepreneurs thrive. From tracking key performance indicators (KPIs) to preparing for the unexpected, his advice is rooted in both practicality and proven success.

The Power of Data and KPIs

Early in the conversation, Mike emphasizes that great decisions are built on great data. He encourages business owners to invest in proper infrastructure—like cloud-based tools—and to automate processes such as customer surveys and invoicing. Tracking performance data allows owners to measure quality, monitor profit margins, and identify areas of improvement.

One memorable example? A propane company he led implemented route optimization (even mimicking UPS’s “right-turn-only” efficiency strategy) and saved hundreds of thousands of dollars. As Mike puts it, KPIs are not just numbers—they are roadmaps to better decision-making and stronger margins.

Exit Planning and Crisis Management

Beyond daily operations, Mike stresses that every business will change hands—whether through sale, succession, or an unforeseen event. Many owners overlook exit planning, which often takes two to three years to fully prepare. From organizing financials to establishing governance and key-person insurance, exit planning protects both the business and the family behind it.

The episode wraps with a discussion on crisis management. Mike reminds listeners that downturns are inevitable, but planning for worst-case scenarios allows businesses to not just survive—but emerge stronger. Building cash reserves, creating flexible plans, and turning slow periods into productive “make lemonade out of lemons” moments are hallmarks of resilient businesses.

Your Next Step

Whether you are an entrepreneur looking to improve profitability, prepare for the future, or weather your next storm, Mike Hill’s insights are a masterclass in local business leadership. Explore his free resources and services at teamtrenton.com and consider how tracking your numbers today can create the extraordinary business you’ve always envisioned.

 

Connect with Mike and the Trenton Services Team:

https://www.facebook.com/TrentonServices

https://www.linkedin.com/company/teamtrenton

https://teamtrenton.com

 

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

 

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

  • 00:33 – 02:43 – Phil introduces Mike Hill of Trenton Services and kicks off a discussion about the importance of data in decision-making.

  • 02:43 – 06:27 – Mike explains why cloud-based systems and automated tools are essential for collecting useful business KPIs.

  • 06:27 – 11:45 – Case studies on margins, AR collections, and route optimization—showing how tracking KPIs saves time and money.

  • 12:14 – 14:44 – Phil and Mike discuss how fun and productivity intersect, and Mike introduces his “PERs” (per person, per dollar) KPI concept.

  • 16:01 – 18:21 – Why knowing your numbers drives profitability and the difference between an average business and an extraordinary one.

  • 20:05 – 25:56 – Exit planning essentials: why every business will change hands and how to prepare 2–3 years in advance.

  • 26:25 – 29:06 – Common pitfalls in financials and why only 30–40% of listed businesses actually sell.

  • 30:05 – 34:18 – Crisis management mindset: expect problems, plan for worst-case scenarios, and stay productive during downturns.

  • 37:06 – 39:21 – Building cash reserves and leveraging your balance sheet for survival and opportunity in tough times.

  • 39:21 – 40:16 – Phil wraps up with a call to action: connect with Mike Hill at Team Trenton for guidance and free resources.

Tagged With: Business Exit Planning, Crisis Management, data and KPIs, Mike Hill, Trenton Services

JD Mealor – Cadence Bank

July 28, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
JD Mealor - Cadence Bank
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JD Mealor on Leadership, Local Banking, and Building Stronger Businesses in North Georgia

In this compelling episode of North Georgia Business Radio, host Phil Bonelli welcomes back longtime friend, mentor, and accomplished banking leader JD Mealor, Division President of Cadence Bank for North and Central Georgia. Together, they deliver a rich, insightful conversation about leadership, personal growth, and the evolving landscape of community banking.

Phil opens with personal stories that illustrate JD’s authenticity and ability to instill confidence—two cornerstones of effective leadership. From praying over tacos at their first lunch meeting to empowering team members through belief and support, JD’s leadership style shines as both principled and profoundly human.

A central theme throughout the episode is the power of leaning into individual strengths. JD shares how modern businesses—and especially banks—can thrive by focusing on what people do best rather than trying to “fix” weaknesses. This approach, he explains, builds stronger teams and better results.

JD also provides an inside look at his role at Cadence Bank, where he oversees commercial, retail, and business banking across Gainesville, Athens, and Augusta. He emphasizes that local leadership, not just local credit decisions, is what sets Cadence apart. With $50 billion in assets and the flexibility of a large bank combined with a community-centered ethos, Cadence offers both scale and a local touch.

Listeners will appreciate the candid discussion on the current banking climate: the shortage of new commercial bankers, how businesses can better access capital, and why a solid balance sheet is a strategic weapon. JD and Phil stress the importance of knowing your numbers and fostering open, honest relationships with your banker. If your banker isn’t asking great questions or offering fresh ideas, it may be time to find one who does.

For business owners, aspiring leaders, or anyone navigating today’s complex financial landscape, this episode is a treasure trove of wisdom. JD Mealor is more than a banker—he’s a builder of people, partnerships, and community. Tune in and discover why leadership, local insight, and meaningful connections still make all the difference.

Connect with JD and The Cadence Team:

Cadence Bank Gainesville

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Cadence Bank

 

Highlights of the Show:

00:30 – 02:10
Phil shares the first story about meeting JD Mealor—praying over lunch—and how JD’s authenticity made a lasting impact.

02:14 – 03:36
Phil explains how JD’s belief in his abilities helped him grow professionally, contrasting this with a former boss who lacked confidence-building skills.

03:36 – 06:05
JD discusses the importance of leaning into people’s strengths rather than trying to fix weaknesses—a lesson from both leadership and recruiting.

06:05 – 08:00
An anecdote about how what we say matters, including a heartfelt story of choosing words that empower instead of diminish.

08:41 – 09:20
JD emphasizes that action leads to motivation—not the other way around—especially in sales and leadership.

10:26 – 13:50
Discussion on how commercial banker training pipelines have disappeared, the implications for banking, and JD’s decision to join Cadence Bank.

13:50 – 17:00
JD breaks down the unique needs and strengths of Gainesville, Athens, and Augusta banking markets—and how Cadence reflects those communities.

21:56 – 24:41
JD and Phil explain why banks often lend only when you don’t “need” it, and how to be prepared with solid financials and clear intent.

27:23 – 29:34
The importance of sending narratives along with financial statements to your banker—don’t let them interpret your story without context.

31:36 – 35:13
Phil and JD discuss balance sheets, why they matter, and how a strong one helps you weather storms and seize opportunities.

39:24 – 40:16
JD reflects on change, trust, and why relationships matter most in banking. Cadence Bank is a partner you can know, like, and trust.

Tagged With: business banking, Cadence Bank, effective leadership, jd mealor

Amber Owens | Author – Eat For Energy

July 21, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Amber Owens | Author - Eat For Energy
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Eat for Energy: Amber Owens Champions Simple, Sustainable Wellness

On this episode of North Georgia Business Radio, host Phil Bonelli sits down with Amber Owens—author, educator, nutrition coach, and ultra-marathon runner—to explore the critical intersection of personal health and professional success. Amber, the powerhouse behind the book Eat for Energy and the upcoming Healthy Futures in Motion event, breaks down the essentials of living a vibrant life through mindful eating, movement, and sustainable habits.

From her early passion for wellness to coaching people from age five to seventy-five, Amber’s approach is grounded in real-life simplicity. She created Eat for Energy to demystify nutrition and help people make small, lasting changes. “It’s about Whole Foods, intentional choices, and listening to your body,” she explains.

The episode touches on the chaos of modern dietary advice—vegan, keto, carnivore—and Amber’s antidote: a personalized, whole-foods-first approach. She also emphasizes the power of movement, sharing her own journey as an ultra-runner who thrives on routine, goal setting, and deep connection with nature. Whether it’s a 5K walk or a 100-mile race, Amber champions consistent effort and mindfulness.

Listeners also get a sneak peek at her Healthy Futures in Motion event on August 23rd at Reunion Golf and Country Club. It’s a family-friendly celebration of food, fitness, and fun—complete with food trucks, King of Pops, and actionable education for parents and kids alike.

Phil and Amber wrap with powerful takeaways on sugar, dopamine, inflammation, and neuroplasticity—arming listeners with tools to take back control of their health.

Want more energy, clarity, and confidence? Start by treating food as fuel. Pick up Amber’s book Eat for Energy and get ready to transform your life—one simple change at a time.

Connect with Amber:

https://AmberOwensFitness.com

https://www.instagram.com/amberowensfitness/

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Regions Bank

 

Highlights of the Show:

00:30 – 02:00
Amber Owens is introduced: author of Eat for Energy, coach, and wellness advocate. Phil highlights the importance of personal health in business success.

02:00 – 03:35
Amber shares her early inspiration and how confusion around nutrition drove her to create an easy-to-follow framework for sustainable wellness.

05:00 – 06:30
Amber explains how food color, texture, and whole ingredients help reduce inflammation and fuel the body properly.

07:36 – 09:07
Amber talks about her daily long-distance running routine and how it supports her mental and physical health—alongside quality family movement like walks.

11:03 – 13:00
Phil and Amber reflect on the mental strength built through ultra-running and how endurance sports teach resilience and grit.

15:27 – 17:09
Discussion on hydration multipliers, rest, and inflammation. Amber stresses stretching, recovery, and hydration without excess sugar.

21:23 – 24:00
Amber previews the Healthy Futures in Motion event, explaining its goal to educate families on food as fuel through fun, interactive experiences.

25:21 – 26:34
Amber shares time-saving tips for healthy eating: batch prepping meals and making simple swaps like kombucha for soda.

32:41 – 34:08
Amber discusses how sugar rewires the brain and dulls dopamine response, leading to addictive eating cycles and low energy.

35:25 – 37:10
They explore sugar’s role in rising Alzheimer’s and ADHD rates, emphasizing protein’s role in curbing sugar cravings.

39:03 – 40:16
Phil closes the show with a freestyle rap (with Amber beatboxing!) celebrating energy, wellness, and the local community spirit.

Tagged With: Amber Owens, Amber Owens Fitness, Eat for Energy, Healthy Futures In Motion

Bryan Scott | Go Fight Win – Gainesville

June 30, 2025 by Rose

North Georgia Business Radio
North Georgia Business Radio
Bryan Scott | Go Fight Win - Gainesville
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Designing Business Systems with Purpose and AI Power

When it comes to helping businesses thrive in today’s digital world, Brian Scott doesn’t just talk systems — he builds them. As founder of Go Fight Win, Brian joins host Phil Bonelli on North Georgia Business Radio to break down how his team transforms ideas into fully functioning digital realities, combining high-level design thinking, AI tools, and an unwavering commitment to people-first solutions.

Brian shares the philosophy behind his company’s energizing name, “Go Fight Win,” which stems from a lifelong calling to champion others’ dreams and talents. Whether it’s building apps from scratch, integrating AI into workflows, or designing full-scale customer experiences, his work is grounded in the belief that every brand has a story worth telling — and that story deserves smart, thoughtful execution.

With over two decades of experience in digital agencies working for Fortune 500 clients, Brian brings deep expertise in user experience design, interface systems, and human-centered automation. From Delta’s seat-back screens to digital drive-thru menus at Burger King, he’s helped shape how we interact with tech in everyday life.

But the real magic? Brian’s work demystifies the tech world for small and mid-sized business owners.

He explains how tools like ChatGPT, Claude, and automation platforms such as Zapier and n8n can streamline operations, cut manual busywork, and boost profitability. Brian’s message is clear: AI is not here to replace people; it’s here to empower them.

Listeners will also enjoy personal anecdotes — from nostalgic iPod playlists to bedtime story hacks using AI — and find encouragement to embrace curiosity, creativity, and intentional design in their businesses and lives.

Phil and Brian wrap up with real talk about business integrity, building trust-based client relationships, and the power of simply asking the right questions. Whether you’re a tech-savvy entrepreneur or an old-school operator with a big idea, this episode is packed with insights, inspiration, and actionable wisdom.

Connect with Bryan and the Go Fight Win Team:

Learn more about Brian’s work at GoFightWin.co, and discover how designing better systems can lead your business to real, sustainable victories.

https://www.linkedin.com/in/bryanscottcreative/

https://www.linkedin.com/company/gofightwin/

Connect with Phil Bonelli:

https://www.facebook.com/Hopewell-Farms-GA-105614501707618/

https://www.instagram.com/hopewellfarmsga/

https://www.hopewellfarmsga.com/

Connect with Beau Henderson:

https://RichLifeAdvisors.com

https://www.facebook.com/RichLifeAdvisors

https://www.facebook.com/NorthGARadioX

 

This Segment Is Brought To You By Our Amazing Sponsors

Hopewell Farms GA

Roundtable Advisors

RichLife Advisors

Regions Bank

 

Highlights of the Show:

00:31 – 01:05 – Phil introduces Brian Scott and breaks down the power behind the phrase “Go Fight Win.”

01:05 – 02:34 – Brian explains his mission to build tools that help others’ ideas take flight—literally.

03:45 – 05:08 – The role of design beyond marketing: systems, apps, and delivering real business results.

05:08 – 06:16 – Brian’s history in digital experience design for major brands like Delta and Burger King.

08:29 – 09:28 – Why curiosity and asking better questions are the keys to unlocking innovation.

17:14 – 18:51 – How Brian uses AI to transform meeting transcripts into proposals, pitches, and solutions.

22:32 – 24:38 – A breakdown of AI tools (Claude, Zapier, n8n) and how they create powerful business automations.

25:03 – 25:58 – Where beginners can start with AI, and how even Brian’s kids use it for quick health checks.

28:46 – 29:57 – How AI and robotics may change farming, assembly lines, and more—without replacing humanity.

36:26 – 37:50 – What it means to build people-first systems using tech, not to replace people but to free them.

Tagged With: AI Tools, Bryan Scott, business systems, ChatGPT, Go Right Win, people-first business solutions

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