Steve Baxter, COO and Co-Founder of GATOREVIEWS, is a serial entrepreneur. His last startup, Listen360, became the most successful customer review and Net Promoter software solutions with over 30,000 customers. Further, the software was licensed to NCR to become known globally as NCR CustomerVoice and deployed in 10’s of thousands of restaurants.
An accomplished software executive, Steve was also European Managing Director of CDC Software (NASDAQ: CDCS), with revenue responsibility of over $70m and over 460 staff.
What You’ll Learn in This Episode
- What kind of business outcomes is GATOREVIEWS providing for their customers?
- Why has GATOREVIEWS moved away from traditional emailed surveys for feedback?
- Are recommendations on Google and Facebook enough?
- How do reviews impact local search and SEO?