Anne Lackey loves starting and running businesses. Mark Lackey has always been fascinated with making things work better and run smoother.
Together they have co-founded and run multiple businesses for 2 decades. They have generated over 15.7 million dollars in revenue for their service-based businesses in the past 4 years alone.
By coaching and consulting with hundreds of CEOs and Executives, they have found 3 common core business problems: Owner Overwhelm, Staff Turnover, and Poor Customer Service or Lack of Follow-Up/Through.
In 2014 Mark & Anne found an alternative to traditional hiring and have been helping other business owners grow and get control over their businesses while saving an average of 50-75% over traditional practices by sourcing quality employees from the Philippines. They have evaluated over 20,000 applicants and come up with the successful formula for any client needing help with: Customer Service, Sales Support, Marketing Support, Administration, and Accounting. If it can be done by a computer & a phone, they can source the right hire for their clients.
They believe in a high level of professionalism and are guided by an unwavering set of Core Values. Every virtual assistant they place agree to these maintain these core values as well as agree to these a Standard of Professionalism. It is fundamental to our business that everyone agrees to maintain a high level of ethics and professionalism.
What You’ll Learn in This Episode
- About HireSmart Virtual Assistants
- How VA’s can help your business during the COVID-19 pandemic
- How to streamline virtual work
- What’s needed to thrive in the virtual workplace
About Our Sponsor
OnPay’s payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.
Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.