Georgia Technology Summit 2025: Javier Delgado with Quadion Technologies

Intro: Broadcasting live from the Georgia Technology Summit 2025 at the Woodruff Arts Center. This is Business RadioX. And now here’s your host.

Lee Kantor: Lee Kantor here broadcasting live from Georgia Technology Summit 2025. So excited to be talking to my next guest, Javier Delgado with Quadion Technologies. Welcome.

Javier Delgado: Hello.

Lee Kantor: Well, uh, Javier, share a little bit about how you serving, folks?

Javier Delgado: Well, we are a customer, a custom software development company. Most of our team works from Latin America. What we mostly do is we service US companies with this software development teams from, uh, Latin America, mostly Argentina, but several other countries in Latin America also.

Lee Kantor: And then what type of services are you providing your clients.

Javier Delgado: It’s a single service, really. It’s custom software development. What we do is we interact with the IT departments of our clients and we build software for them.

Lee Kantor: So, um, what’s an example of some of the work that you’ve done? So, uh, an enterprise is an enterprise level companies that hire you or companies of all sizes.

Javier Delgado: Yeah, we we have like two, two different, very different flavors. Our ideal customer, yes, they are very big companies, mostly corporations. We are currently working with four fortune 500 companies. In those cases, what we do is we build teams that work with these companies, uh, building, uh, different types of software. For them. It could be new products, it could be integrations of existing back office, back office systems. Since what we do is custom, it differs from project to project. One project may be one thing and the next could be something entirely, entirely different. And so in these cases, what we typically have is a huge team working with these companies and building one piece of software after the other. And the other flavor would be working with way smaller companies, mainly startups. And well, they they typically need a software product done. And we build it for them.

Lee Kantor: So you’re working with funded startups and you become kind of their technologist. Correct. So they’re coming to you with an idea and you’re executing it on their behalf.

Javier Delgado: Yes, we we may help with the product development, but the idea is theirs and the product is theirs. Whatever. Everything we do, we don’t own the pie. Everything is for our clients.

Lee Kantor: And then so are you based here in Georgia. And then you’re the kind of the tech team is overseas. Is that how you work?

Javier Delgado: Correct. We have a US based company. It’s actually based in Florida. That company and and most of our team is working from Latin America. We have a company in Argentina also.

Lee Kantor: So the US folks are the sales arm, correct?

Javier Delgado: Yes.

Lee Kantor: So, um, how’d you find out if you were based in in Florida? How’d you find out about Tag and the Georgia Technology Summit?

Javier Delgado: Well, we’ve been working with clients in Atlanta since we started. Uh, so even though our company is based in Florida, many of our clients are in other cities in the US.

Lee Kantor: And then so do you have boots on the ground in the other cities you work in, or is it primarily just, uh, Georgia and Florida and then you.

Javier Delgado: We yeah, we currently have clients in Florida, in Georgia and New York, in in Chicago, in Illinois. And those are the biggest ones. We used to work with the West Coast, but it’s easier for us, the East Coast, because of the time time zone.

Lee Kantor: Right. So then you’re So you have people that are actually in those cities here in the US as kind of the account reps or the salespeople internally.

Javier Delgado: Well, we have a business development developers here in Georgia, and the more we move around quite a lot. But yes, mostly it’s Georgia and us guys from Latin America coming over here.

Lee Kantor: Right? So the people that are here in the, in the US are, are kind of meeting with the clients. They’re just, you know, having the relationship with the clients, trying to understand what their challenges are and then making sure that you’re delivering what they need. Yes.

Javier Delgado: Uh, the people we have here in the US, they do the initial contact because once the project starts, what we have is a real close relationship between the development team or our client. So we want the development team to be a very embedded in what they need to do. So after we start working. It’s the development team, the one who meets regularly with the client in order to see if things are going according to plan.

Lee Kantor: So what was the genesis of the idea? How did this company come about?

Javier Delgado: Well, we started working, me and my partners. We started working with similar companies in the past as employees, and at one point in time, we decided that we had to own our own. Uh, we got a lucky we got a few clients right away, and one client led to the next one. And that’s what led us here. It’s been 20 years already. The company turned 20 last year.

Lee Kantor: Wow. Congratulations. And it was always you were always deploying, um, Latin American talent? Yes.

Javier Delgado: Yes. We found out that the there’s a very good sync between Argentina and Latin America and the US, uh, because of, uh, we have a similar culture. We really understand how things should be done over here. Well, the cultural affinity, the time zone also helps a lot. And we found out very early that we could work very easily with the US from Latin America.

Lee Kantor: Is there some, uh, advice you can give folks who maybe have never worked in worked with Latin American talent before? Is there some do’s and don’ts culturally to get it right? Yeah.

Javier Delgado: Um, yes. Even though there’s there are similarities, there are also things that are quite different. So the first the first suggestion is that there needs to be a, an initial phase as short as possible, where both parties get to know each other and get in sync. And really, there’s very good talent in Latin America. It’s just a matter of getting these teams in sync and getting the Latin American teams. Uh. To know what what the expectations are on this end. Once that’s set, it’s like magic.

Lee Kantor: And then you’ve been doing this 20 years. So when they work with you, you already can smooth that over and be, I would imagine, get people up and running faster and more effectively than somebody just trying this on their own.

Javier Delgado: Probably, yes. We’ve learned, we’ve learned.

Lee Kantor: You have some scar tissue.

Javier Delgado: Yes. And that’s it. And and that’s something unique about this type of business. Since what we do is different in each project, we have to learn because we do custom software, we we never do the same thing twice. We do we do software for specific companies to solve specific problems. So if this is a problem that is a recurring problem, there’s probably probably a ready product then that solves it. People call us whenever they need something new. So we need to learn and we need to learn fast.

Lee Kantor: Is there a story you can share? Uh, maybe a success story? Don’t name the name of the company, but maybe the challenge that they gave you and how you were able to help them get to a new level and.

Javier Delgado: Yes. Um. Uh, I have a story. It’s a good. It’s a good one because of the context. Uh, there was this company. It was in Florida. It was an engineering company. They were hired by the state in order to provide services after disasters where if a hurricane hit a city or a flood hit a city, there’s a number of things that need to happen at once in order to get to get the city back on track. Well, this engineering company was hired to fix things after a flood or a hurricane. They needed a piece of software in order to deploy their teams, and to have a real time information on what those teams need to do. Well, we have them building that software. That software was actually deployed. And as far as I know, in almost ten disasters. And the results were great.

Lee Kantor: Wow. That’s amazing. So if somebody wants to learn more and get more information or have a conversation with you or somebody on the team, what’s the website? What’s the best way to connect?

Javier Delgado: Well, you can reach us by means of our website. It’s triple. Com. You can also look for us in LinkedIn. We are quite into technologies and you can look me up on LinkedIn Javier Delgado. Uh, I always answer whoever gets in touch with me.

Lee Kantor: Well, Javier, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Javier Delgado: Thanks a lot.

Lee Kantor: All right. This is Lee Kantor back in a few at Georgia Technology Summit 2025.