As a young, ambitious entrepreneur, Dustin Hansen joined the InXpress franchise in 2006; the first InXpress franchise in the USA. Under Dustin’s leadership, the franchise reached more than $1 million in revenue during the first year.
Over the years, he has proudly received numerous industry awards including Franchisee of the Year, Fastest Growing Franchise, Highest Margin Franchise, Peak 100, and CEO of the Year (twice). Dustin has been the keynote speaker at several high profile events, including the 2018 International Franchise Association annual convention and the 2018 Franchise Council of Australia’s National Franchise Convention.
Dustin is also the author of the globally acclaimed book Build Your Empire: A Roadmap to Building a Successful Franchise Business. Dustin has been featured in my publications including The Wall Street Journal and Franchise World Magazine.
After launching the InXpress brand in the USA in 2006 as the first Franchisee, Dustin was appointed as InXpress USA Executive Vice President in 2009 and was promoted to CEO in 2012. In 2014 the company expanded its footprint into Canada and created the InXpress Americas regional office, where He serves as CEO.
“I am extremely proud of achieving aggressive top-line and bottom-line year-over-year growth for InXpress Americas”, states Dustin; and in 2013 his work and dedication to the InXpress franchise network was recognized by being asked to join the InXpress Global Board of Directors.
His role on the board requires him to help strategize and execute yearly objectives for the company and assist in overseeing global operational effectiveness.
His role as CEO of InXpress Americas is to support our franchise partners growth, promote the brand across USA and Canada, and attract new franchisees into the shipping and logistics industry to service our growing customer base.
It is the right time to be joining a global express freight logistics and international shipping business.
Connect with Dustin on LinkedIn.
About the Show
The Franchise Bible Coach Radio Podcast with Rick and Rob features no-nonsense franchise industry best practices and proprietary strategies that franchisors and 
franchise owners can implement to improve their profitability and operational efficiencies.
Our show guests are franchise superstars and everyday heroes that share their tips for growth and strategies to survive and thrive during the current challenges.
About Your Hosts
Rick Grossman has been involved in the franchise industry since 1994. He franchised his first company and grew it to 49 locations in 19 states during the mid to late 1990s. He served as the Chief Executive Officer and primary trainer focusing on franchise owner relations and creating tools and technologies to increase franchisee success.
Rick developed and launched his second franchise organization in 2003. He led this company as the CEO and CMO growing to over 150 locations in less than three years. He developed the high tech/high touch franchise recruiting and sales system.
Both companies achieved ranking on Entrepreneur Magazine’s Franchise 500 List. During this period Rick served as a business and marketing consultant to small business and multimillion dollar enterprises. He also consulted with franchise owners and prospective franchisees, franchisors, and companies seeking to franchise.
Rick had the honor of working with his mentor, Erwin Keup as a contributing Author for the 7th edition of Entrepreneur Magazine’s Franchise Bible published by Entrepreneur Press.
Mr. Grossmann has been chosen as the new Author of Franchise Bible and his 8th Edition was released worldwide in January of 2017. He currently serves as an executive coach and strategist for multiple franchise clients.
Follow Franchise Bible Coach on Facebook.
Rob Gandley has served as SeoSamba’s Vice President and Strategic Partner since 2015.
With 25 years of experience in entrepreneurship, digital marketing, sales, and technology, he continues to focus on leading the expansion of SeoSamba’s product and service capabilities and US market penetration. SeoSamba specializes in centralized marketing technology built for multi-location business models and continues to win industry awards and grow consistently year over year.
Concurrent with his work at SeoSamba, Gandley is a strategic growth consultant and CEO of FranchiseNow, a digital marketing and sales consulting firm. Gandley consults digital businesses, entrepreneurs, coaches and multi-location businesses across diverse industries. Prior to SeoSamba, he built an Internet Marketing business and platform responsible for generating over 100,000 qualified franchise development leads used by more than 400 US-based franchise brands for rapid business expansion.
Gandley also held various senior sales and management positions with IT and Internet pioneers like PSINet, AT&T, and SunGard Data Systems from (1993-2005) where he set sales records for sales and revenue growth at each company. He graduated from Pennsylvania State University’s Smeal Business School in 92’ with a BS degree in Finance and emphasis on Marketing.
Connect with Rob on LinkedIn.
