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Jackie Bondanza, President of Hounds Town USA, began her franchising journey in 2012, when she became a customer at Hounds Town USA, a fully interactive doggie daycare facility. After bringing her two dogs Maggie and Cesar for regular daycare, she quickly realized the differentiators of the brand and began to ask the Founder “why aren’t you franchising this?!”
Soon after, Jackie left her career as a book editor for Abrams Books and began working fulltime for Hounds Town. After building profits at the corporate store, she then focused on developing a franchise plan to expand out of state.
In her role today, she focuses on growing the brand nationally, oversees system operations, leads their corporate team, and manages two corporate stores. Jackie really enjoys seeing franchisees come into the system and succeed. Jackie knows how much Hounds Town USA can change one’s life because it changed hers.
In addition to being a Hounds Town guru, Jackie has a master’s degree in Journalism and is the author of many books on real estate, green living, and Home Cooking for Your Dog.
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What You’ll Learn in This Episode
- Problems Hounds Town USA solves for their customers
- How they are different
- Handling COVID-19
- Ideal franchisee
