Center for Health Transformation

I hosted Steve Fraime, Director of WellStar’s Center for Health Transformation on this episode. WellStar is rather unique in its investment in an internal center for health innovation—that’s a department typically seen at academic medical centers. The WellStar health system engages with their providers to uncover ideas for opportunities to innovate that will improve patient outcomes and patient experience, as well as ideas that will improve work environment for the system.

Steve explained how the Center for Health Transformation initially got its start as a think tank designed to pull together leaders from 20 health systems to identify best practices and facilitate innovation among them. As the initiative got going, it became evident that often, participants were reticent to share information that was perceived to give a particular organization some measure of market advantage.

Ultimately, WellStar decided they would pull the concept within their borders to focus on internal innovations that will improve their overall performance. From there, the organization worked to regularly interface with physicians within the system, along with folks in leadership roles to get suggestions for processes that could be improved upon.

Steve talked about two projects that were suggested by providers. One project that was brought by orthopedic surgeons was to explore the possibility of developing a more reliable means of producing a cast for fractured extremities. Another was to address the challenge for patients to navigate the large, multi-site, multi-building campuses that constitute the WellStar health system.

The Center for Health Innovation chose to collaborate with the Georgia Tech Capstone project.

Special Guest:

Steve Fraime, BSN, Director of WellStar Center for Health Transformation