This week Jay and I sat down with Matt Ethington, CEO of ChronicCareIQ to learn how this technology company is providing physicians and hospitals with tools that empower them to better manage patients with chronic illnesses. The Affordable Care Act has put in place measures around patient outcomes that can affect how much the provider is reimbursed for care they deliver. Managing patients with chronic illnesses is time-consuming and requires much patient education and follow up to facilitate compliance with the recommended care plan. The ChronicCareIQ platform not only provides the practice or hospital with an efficient tool for engaging patients, it also provides documentation of required patient contacts, along with current health status data such as glucose measurements, blood pressure, weight, and others.
Matt shared how he is a patient dealing with a chronic illness, Type I Diabetes. His experiences along the way helped him see how care delivery can be somewhat disconnected at times and inspired him to think about ways to bridge gaps in communication and give providers a better way to know what is happening with their patient between visits.
ChronicCareIQ enables healthcare providers to keep tabs on fragile and chronic patients through their smart phones. Recognizing the impact on patient outcomes when effective chronic disease management measures are in place, Medicare has begun to reimburse for patient engagement performed through the platform, allowing providers to simultaneously automatically meet compliance requirements, and measurably reduce call volumes. Identified as a “Best Practice” by leading consulting groups and with patient engagement rates that exceed 80% on an average weekly basis, practices, hospitals, or health systems can identify decompensating patients in real time, manage risk to prevent unnecessary hospitalization or ED visits, and advance material steps with payment reforms.
Matt Ethington, CEO, ChronicCareIQ