Jay Shaffer and I sat down with co-founder of Radix Health, Dr. Arun Mohan. Radix Health uses technology to improve patient access. Radix’s flagship product, DASH, is a patent-pending, cloud-based software platform that optimizes ambulatory capacity utilization and reduces scheduling cost. DASH automates and optimizes much of the work currently done by schedulers.
DASH intelligently balances patient characteristics, patient and provider preferences, and appointment availability to match patients with the right provider at the right location for the right duration. The system supports all forms of scheduling including through an agent, provider-provider scheduling and patient self-scheduling. DASH easily integrates with existing practice management systems.
By leveraging predictive analytics, rules-based scheduling, automation, and user experience, DASH improves access, reduces scheduling costs, eliminates scheduling errors and ensures happier patients and providers.
Arun shared how his experience as a physician, coupled with many conversations over time with colleagues, revealed there is an opportunity to improve patient satisfaction and engagement, while at the same time optimizing the physicians’ utilization of their schedule time.
The Radix Health solution integrates and enhances the basic scheduling feature of existing EMR’s, bringing valuable analytics and algorithms designed to insure a patient is scheduled with the correct specialist, avoiding the need for rescheduling and loss of productivity.
Dr. Arun Mohan, Co-founder, Radix Health