
In this episode of High Velocity Radio, host Joshua Kornitsky interviews Gary Gross, president of Netspan Direct, about a major tariff refund opportunity for U.S. importers. Gary explains that following a Supreme Court ruling declaring IEEPA-based tariffs unconstitutional, a $166 billion fund was established to refund eligible importers. He introduces Tariff Recovery Agency (TRA), a specialized platform that helps businesses reclaim paid tariffs plus 6% interest, operating on a 100% contingency basis with no upfront costs. Gary emphasizes that many importers are unaware of this opportunity and encourages them to visit tariffrecoveryagency.com to check eligibility.

Gary Gross is the President of Netspan Direct, a consulting company specializing in cost reductions and savings. A former CEO of a Silicon Valley cybersecurity software company, for over 40 years Gary has been involved in technology sales, management, and leadership.
Gary has held executive positions with IBM Security and Mercury Development within the Cybersecurity and Mobile App development space. Gary is listed in Who’s Who of American Inventors for a patent on his wheelchair appliance product.
In his spare time, he is a nationally certified Emergency Medical Technician-Responder, CPR instructor, and a volunteer First Responder for the Fire Corps of Sandy Springs Fire & Rescue. He graduated from Indiana University, majoring in Marketing, Management & Administration.
Gary lives in the metro Atlanta area with his wife and their two Yorkies.
Connect with Gary on LinkedIn.
Episode Highlights
- Discussion of government tariff refund programs related to the International Emergency Economic Powers Act (IEEPA).
- Overview of tariffs and their implications for importers.
- Explanation of the Supreme Court ruling declaring certain tariffs unconstitutional.
- Introduction of a technology platform developed by the Tariff Recovery Agency (TRA) for managing tariff refunds.
- Details on the $166 billion fund established for refunding importers who paid unconstitutional tariffs.
- Description of the role of customs brokers in the tariff refund process.
- Explanation of the CAPE (Court Authorized Pre-Litigation Election) process for recovering duties.
- Discussion on the importance of specialized expertise in navigating tariff refund claims.
- Overview of the three phases of the refund process and the complexities involved.
- Emphasis on the potential financial benefits for importers and exporters through the refund program.
About Your Host
Joshua Kornitsky is a fourth-generation entrepreneur with deep roots in technology and a track record of solving real business problems. Now, as a Professional EOS Implementer, he helps leadership teams align, create clarity, and build accountability.
He grew up in the world of small business, cut his teeth in technology and leadership, and built a path around solving complex problems with simple, effective tools. Joshua brings a practical approach to leadership, growth, and getting things done.
As a host on Cherokee Business Radio, Joshua brings his curiosity and coaching mindset to the mic, drawing out the stories, struggles, and strategies of local business leaders. It’s not just about interviews—it’s about helping the business community learn from each other, grow stronger together, and keep moving forward.
Connect with Joshua on LinkedIn.
This transcript is machine transcribed by Sonix.
TRANSCRIPT
Intro: Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for High Velocity Radio.
Joshua Kornitsky: Welcome back to High Velocity Radio. I am professional EOS implementer Joshua Kornitsky, and I’m your host here today. And I’ve got a guest that I’m excited to to introduce everybody to. So my guest today is Gary Gross. Gary is the president of Netspan Direct. Netspan direct is a consulting firm with over 20 years of experience helping companies reduce costs and improve efficiency across areas like debt, tax, technology and operations. Really, their focus is simple find opportunities most businesses miss and deliver a real savings without adding cost. Gary, welcome to the show. I’m so happy to have you here today.
Gary Gross: Well thank you Joshua. I’m always excited to have a conversation with you. I’ve enjoyed our conversations when we’ve met up at some meetings, and so this is exciting for me as well.
Joshua Kornitsky: Well, so I have the pleasure of knowing you a little bit, but why don’t you tell me a little bit so we can educate everybody else about yourself and about Netspan direct if you would.
Gary Gross: Sure. And thanks for the opportunity. So Netspan direct is a 20 year old plus, uh, consulting company. And as you were saying, what we do is we work with a handful of vetted vendors who provide cost savings and cost reductions to their customers and their clients, typically at no upfront costs. So we try and do that. So we are a trusted advisor. We don’t sell anything. I don’t accept any invoicing, uh, remuneration directly from any of the clients that we work with, we just provide information. So we’re really information brokers and trusted advisors and consultants in the true name of the word.
Joshua Kornitsky: That’s really a pretty great service to provide. And tell us a little bit about yourself. How did you get to here?
Gary Gross: Well, I’ve been in technology for about 40 years. And so, uh, not too long after I was with, uh, IBM, uh, running a certain, uh, area as a director. I was brought into a small Silicon Valley cybersecurity software company to be their CEO. Uh, ran that company for a while. And then after my contract was over, decided to do some additional things with him because I liked what we were doing. But meantime, I, uh, I brought my consulting company back, brought in more of my agents. And we are working with these vetted vendors. And what I mean, what do I mean by vetted vendors? I mean that they’re not just a fly by night organization that just kind of popped up. These are organizations that have been around or their services have been around for quite a long period of time. And we know that they’re going to provide quality service for their customers so that we feel comfortable when we speak with any sort of prospect out there, that we’re going to give them the best opportunity for them to make a business decision to use correctly.
Joshua Kornitsky: Well, and with you having been a CEO, with you having a long experience window within technology and the fact that these are well vetted organizations, that that speaks pretty highly of the, the opportunities that you’re bringing forward. Um, which opportunity would, would you like to focus on today?
Gary Gross: Great question. And it relates directly to technology. This is a technology platform. The company that builds these platforms has used it for years and years and years in other government funded or refunds for government refunds and lots of other programs. They have now built this platform directly for the tariff refunds. And everybody knows you hear it every day on the news. There’s another tariff going into play. Well, these are the tariffs that importers directly had to pay in 2025 and 2026. So anybody. Hey Joshua. If you have a friend that is an importer or your wife goes down the street to a strip plaza and vice versa. From a small purse store that imports these purses from Italy. Guess what? They might be eligible for a refund on those tariffs that they paid. So that’s why we’re working with this organization.
Joshua Kornitsky: So for those that don’t know, can you explain a little bit about what a tariff is? And this is not in a political sense, just in the definition, so that people understand it clearly. Because if I am that small shop that that was importing purses, what did the tariffs mean to me? What can you help us identify that? Sure.
Gary Gross: And we’re never going to touch on any anything political during this conversation. But tariffs are in essence a tax okay. They’re imposed by the government on goods that are imported from other countries. Okay. And they’re paid by that domestic importer, basically the US company. And it’s paid to the US customs department. So it’s not by a foreign exporter, it’s by the importer. So that purse shop, they could be small and they imported goods and maybe they didn’t import hundreds of thousands or millions of dollars worth of goods. But guess what? They had to pay taxes on those import tariffs. And and basically, when a shipment arrives at the border, that importer has to pay a percentage of that product’s value to the government before the goods are even released. And then these costs are often passed on to the consumers, you and I, through a couple ways, higher prices, right. And sometimes they’re even absorbed by the company. And if it’s absorbed by the company, which we would love, if they do that, right, that reduces their profit margins. Sure. So the government uses these tariffs in a number of ways. One way is protection. And they do that if they’re making foreign goods more expensive. They do that to encourage you and I to buy from domestic manufacturers.
Joshua Kornitsky: Okay. I follow that.
Gary Gross: But they’re also collecting that tax income for the federal government. So that’s revenue for the government. But here’s something that we’re all hearing about in the news almost every day. They’re using it as leverage. So they’re using these taxes as a tool in the diplomatic or trade negotiations. So the tariffs in the U.S. are generally established through three primary channels. And each one of these channels has their own legal basis and their own decision making process. The first one, which was kind of heard about is congressional action, right? So under the US Constitution, Congress has the primary authority to set tariffs. There’s also though the executive authority. Trade laws. And this is where Congress has delegated those specific powers to the president to impose temporary tariffs under certain conditions.
Joshua Kornitsky: Okay.
Gary Gross: And then we have what’s called emergency powers, which is what we’re going to be talking about today, which is ieepa.
Joshua Kornitsky: And so what is the Iipa program or the refund program?
Gary Gross: Yeah. So it’s a mouthful and I’m going to try and do some high level things. Not get too deep in the woods.
Joshua Kornitsky: Sure. Because this is.
Gary Gross: I will roll back in their heads.
Joshua Kornitsky: Right. Well, I’m. I’m asking you how to build a car in three simple steps. It’s it’s pretty complicated. If you would simplify it, that just helps everybody listening understand it better too.
Gary Gross: Yeah. So let’s step back a little bit and let’s put this into broad context. So the Iipa, which is the International Emergency Economic Powers Act, was originally set up in 1977, and it was designed to give the president of the United States authority to regulate international commerce during a national emergency. Well, historically, that was always used for sanctions against specific foreign nations or individuals. But there’s been a shift. So in 2025, the executive branch utilized Iipa, the International Emergency Economic Powers Act, to impose broad sweeping tariffs on imports from major trading partners countries like China, Canada and Mexico. And this was really a significant departure from the traditional use. So these duties were applied to nearly all goods versus the typically targeted entities. So what’s happened? Well, in February of this year, the Supreme Court, we’re not going to go into all the details because it’s complex. But the high level is the Supreme Court ruled that Ieepa does not authorize tariffs on imports, thereby making the entire 2025 and 2026 tariff program unconstitutional. So CBP Customs and Border Patrol immediately stopped collecting I e duties. Well. What happened? The landscape really changed in March of this year, when the US Court of International Trade ruled that these broad tariffs were not authorized under Ieepa. Okay. So because of the unlawful authority, the court found that this government exceeded its statutory power by using Ieepa to bypass Congress and impose taxes. So what happens? Well, now there’s a refund mandate. That ruling paved the way for importers to reclaim duties that they paid under these specific orders.
Joshua Kornitsky: Okay.
Gary Gross: So what’s transpired is there is now a $166 billion fund.
Joshua Kornitsky: Wow.
Gary Gross: That our government had to set aside to pay to over 330 eligible entities.
Joshua Kornitsky: So is the platform you’re speaking about something that helps with that because that because it’s governmental in nature, I’m sure it’s not just filling out a form.
Gary Gross: Well, unfortunately, you’re absolutely correct. So the platform and the processes was put together by Tariff Refund Agency.
Joshua Kornitsky: Okay.
Gary Gross: And just to give you a quick synopsis, if anybody wants to, and we’ll, we’ll have this link as well. But it’s you can go to tariff recovery agency.com/r like Robert forward slash Netspan NETSPAN. That will get you directly to it. But here’s really what tariff refund agency or TRTRA.
Joshua Kornitsky: Let’s call it that because it makes it one less long thing we have to say.
Gary Gross: It’s a tongue twister. So Tara, it’s in essence, they are specialized for refund recovery firm. And they sole purpose is to help U.S. importers reclaim Iipa tariff duties that they paid right during last year and the first half of this year.
Joshua Kornitsky: So this is money they’ve already spent.
Gary Gross: They’ve already paid this money. So Tara built a platform and infrastructure to help the companies recover these funds. Plus, by the way, there are also eligible for a 6% statutory interest on top of the recovered funds.
Joshua Kornitsky: And how much was the fund.
Gary Gross: $166 billion.
Joshua Kornitsky: That’s a lot of money.
Gary Gross: So Tara internally has hundreds of licensed custom brokers and specialized trade counsel to manage this court authorized filings, and these filings typically fall outside the scope of traditional accounting. Even though you’re going to have some law firms, accounting firms, CPA firms that will do this for an importer, they may not have all the expertise that is needed to get the complex claims handled through CBP.
Joshua Kornitsky: Well, and you said that there are former customs agents or customs. Yeah, customs. So it’s like hiring somebody that used to be a tax professional to do your taxes.
Gary Gross: Exactly. So I wouldn’t want to hire my mechanic to do my my taxes. Sure. Yeah. He may be capable just like these importers are fully capable for the most part of doing this. But just like that famous Swedish company that does furniture.
Joshua Kornitsky: Sure.
Gary Gross: When you try and put all that stuff together. I don’t know about you, but I’ve always had pieces left over.
Joshua Kornitsky: You’re not supposed to. Because I got whole parts left over.
Gary Gross: And I keep rereading the thing. I’m thinking, oh, you might. I think you’re supposed to have this left over. So here’s what happens. An importer, they’re fully capable of doing this, right? But do they have the internal resources and the time to do this correctly? And this is where they may want to look at this courtesy information that Tara puts out. Right?
Joshua Kornitsky: So yeah, just to share an example, I tell my clients that, that tell me, you know, I don’t need your help. I’ll do it myself. My immediate reaction is, is, is when you get sued, do you go to law school or do you hire a lawyer? You know, when you need to do your taxes? Do you do them yourself or do you hire an accountant? Yes, you can do it yourself if you’re a smart person. But if there’s somebody out there that’s highly skilled in this, why would you not engage them?
Gary Gross: Yeah. And customs brokers are the same customs brokers. And we’re going to get into that in a little bit. But they have the capability to do it. Do they have the bandwidth and the internal resources and the time because of all their hundreds of clients, it’s probably the same. In another allergy. It would be you remember the days when you were a kid and you used to put tie a string around your tooth and tie it to the door and slam the door and try and pull your tooth out.
Joshua Kornitsky: I have an older brother. He took care of it for me.
Gary Gross: Yeah, you guys fought all the time, so you wouldn’t want to be your own dentist and try and do your feeling, right? I mean, I could probably do it, I got ChatGPT, I’ve got Google. I could probably figure it out, but do I want to? Sure. So this is where Tara can be very beneficial. So. So before we get into how they do all this, let’s discuss some vocabulary first. So we put this in context because in technology and in the government everybody loves acronyms.
Joshua Kornitsky: When you giving us the the decoder here just makes it make a lot more sense when we hear this in news stories and other things. So please.
Gary Gross: Yes. And plus it’ll keep me from having to say those long words constantly.
Joshua Kornitsky: I like acronyms.
Gary Gross: So let’s start off with the one that we hear all the time CBP it’s the US Customs and Border Protection.
Joshua Kornitsky: Okay.
Gary Gross: We talked about Iipa International Emergency Economic Powers Act. And then they use what’s called the Ace portal, the automated commercial environment. Okay. Well, that’s the primary system that the trade community uses to report the imports and the exports that they do to the US Customs and Border Protection, CBP. So let’s think about that as maybe like a a digital nervous system for all US trade. Okay. You have to have it. So for our purposes though, we’re going to use the Ace portal because that’s where we pull the entry summary port. And that’s the report is basically the source of truth. That report lists every dollar of iipa duty that the importer paid. We use that to verify their refund claim. It’s black and white. There’s no gray area there. And the next is what’s called Hctz clarification. It’s harmonized tariff schedule. That’s the coding system that is used to classify every single physical product that’s imported into the United States.
Joshua Kornitsky: I’m already ready to to pull the trigger on this because there’s so many acronyms and we haven’t even gotten to the meat of it yet. But I can see where people get lost.
Gary Gross: We’re getting close. So the next one is, and it all makes sense as we have this discussion.
Joshua Kornitsky: Oh no. I’m more making fun of the process than I am. I’m pleased. I’m in no way mocking you, but I can understand the complexity of this as such, that you really do need help if you aren’t an expert.
Gary Gross: You need to have specialized help. You could do it internally, but you do need specialized help.
Joshua Kornitsky: So I interrupted you. I’m sorry.
Gary Gross: No. That’s good. Cape. It’s a court authorized Pre-litigation election. What is that? That’s the legalized. That’s a specialized legal pathway that they use to recover the iipa duties for the entries that fall outside of the standard protest window. Or they haven’t even yet been liquidated. Don’t try and understand everything.
Joshua Kornitsky: Okay, so I’m just going with the flow.
Gary Gross: But here’s what’s important. The standard protest of entries that are liquidated have to be done within a 180 days. This is really important. Why is it important? Because now every importer and customs broker is on a specialized timeline.
Joshua Kornitsky: Okay.
Gary Gross: If they miss that, they potentially could miss out on any refund. But the Cape track allows us to capture refunds through the ongoing litigation framework, which has been established by the Court of International Trade. The last is the customs broker. We hear this phrase a lot, but do people really know what a customs broker is or what they do? Well, they’re really they’re extremely important. A customs broker is a highly regulated professional. They’re licensed by the CBP and they act as the primary intermediary between the importer and the government. Their role is to ensure that all the goods that come into the US legally are taxed and paid. Well, what are their primary responsibilities? They do the entry filing, so they prepare and submit the necessary documentation through the Ace portal to clear goods through customs. So you’ve heard the stuff. You send something from Europe. It comes to the US and you say, okay, as soon as it clears customs, it’s going to be sent to you. Okay, great. It has to have an HCS classification. Well, the customs broker, they’ll assign the correct ten digit schedule code to the products to determine the duty rates.
Joshua Kornitsky: Okay.
Gary Gross: Then they’ll take care of the payment. So they facilitate the actual transfer of funds from the importer to CBP to pay for the tariffs, including these now contested iipa duties. And they have to have compliance so they ensure that the shipment the shipments meet all the legal requirements, including FDA, EPA and USDA regulations where they’re applicable. This is a very detailed organization, and customs brokers have to go through a lot of licensing and training to be able to do this.
Joshua Kornitsky: But but to your earlier point, Gary, that is who Trey is using to help execute on all this, right? Those same licensed customs agents, our customs. Yeah. That’s the right term. Right. Customs agent broker. So so customs broker. So there’s not an undo button I guess. Right. Like everything that went through. So how does it work to to now that we understand the definitions, how does it actually how do you get someone’s help to get a refund?
Gary Gross: Yeah. Great question. So the platform automatically scans the Importer’s data typically submitted through the portal. And that determines which entries require a protest and which qualify for the Cape submission. I’m not going to have a test to go over all the acronyms again. It just kind of gives you the process. And and the importer doesn’t have to choose this. The, the platform does this automatically for them. They send it down the correct path. That’s why this platform is so valuable because it does 90 to 95% obviates the work for the importer. And Trey, they’re the foremost expert in processing, filing, and managing tariff refund programs. Uh, they’ve got five star ratings on Trustpilot and Google reviews. They’ve been featured in the National Law Review, AP, Fox, NBC, CBS and even USA today. Well, why is that important? Because many importers don’t even realize that they’re owed significant refunds, or that refunds must be filed in three separate phases. Phase one just ended the end of June, but that only returned a portion of the refund phase, and not everybody has gotten their refund. This could take months and months, if not longer. And what happens if they made a typo? They didn’t put the right Ein number in. There’s a whole litany of things that could go wrong. That file could be rejected. Then you start from scratch. So as an independent importer, you may not have the resources to go through this multiple times. Right? And phase two, which is where we are currently, it’s called the reconciliation phase. Joshua, have you ever gone to your bank account and reconciled your checking account or your bank statement every month?
Joshua Kornitsky: Not as often as I should, but yes. Because. Because it turns out I occasionally make a mistake.
Gary Gross: Yeah. And guess what? Most people don’t. It’s hard. It’s tedious. It’s time consuming. Well, that’s where we are right now. For these importers, phase two is difficult and time consuming to do. So many importers are offloading this over to Tra because Tra has the resources to do this for them. And then phase three, which has already been delayed twice now, is going to be very complicated because they have to wait on the court, and companies that thought they were going to have more refunds available to them in phase 3rd May not want to wait because they may not be. They may not even get that refund in phase three because it’s all up to the courts right now. So what Trey does is through their funding partners, they’ll offer a non-recourse advanced funding.
Joshua Kornitsky: Oh, wow.
Gary Gross: What does that.
Joshua Kornitsky: Mean?
Gary Gross: That non-recourse.
Joshua Kornitsky: That means, I don’t know, you’d be crazy not to call him, is what that means.
Gary Gross: Exactly. Because it’s not a loan. It’s it’s not anything. That money can be clawed back. The risk goes on to the funding partner, the importer. If they take the advanced funding funds, that’s theirs 100% non-recourse. If the government tries to come back six months, 18 months, three years down the road and say, guess what? We saw some errors. You’re going to owe us this. That importer just goes, check with that third party funding partner. They’re the ones at risk. They have to take care of it. This has been huge for so many small to midsize companies.
Joshua Kornitsky: I can’t even imagine.
Gary Gross: Well, they need the liquid. They can liquidate the claim today and use it for working capital.
Joshua Kornitsky: Sure. Which is the lifeblood of small business, right.
Gary Gross: So they have to have that. So tra they act as a bridge between the complex trade data and the actual recovery of an importer’s capital. They’ll do automated analysis where they’re going to scan the import data to find every eligible dollar. They’re going to check the verification. They’ll do the cross-platform references to the importers hctz codes against the court ruled Iipa lists to ensure that every eligible entry is captured in that protest, and then they’re going to do this all on a 100% contingency with no upfront costs. They don’t get paid anything until an importer actually receives their refund.
Joshua Kornitsky: Gotcha.
Gary Gross: And why does this matter? Well, so many importers actually believe that they lost their chance at a refund if they missed the filing deadline. Because it was complex, they didn’t understand all the things they had to do. So with the Cape submission, it’s a primary tool that Tara uses for capturing those lost entries, ensuring that an importer can recover the maximum possible amount of refund for their 2025 and 2026 import volume.
Joshua Kornitsky: I mean, it makes sense to me from the if I’m on the receiving end, if I’m the importer, there’s very little risk to me and a pretty high upside because that money’s not going to get mailed back to me because I’m a nice person if I don’t go through the steps.
Gary Gross: So here’s the other thing that they’re finding out that has been working out like crazy. So, you know, you had a pool of about 330,000 eligible entities. Well, so many people, so many companies have filed, but they may have filed their own and they’re not sure if they filed correctly or if they’re getting their full amount. Here’s a couple of quick examples. One company that filed, they thought, you know what, I’m just going to go to Tra because they do a complimentary second opinion audit.
Joshua Kornitsky: Okay.
Gary Gross: Why wouldn’t I want to check this out? Especially if I did this by myself. I didn’t have all the resources. They do all this. And guess what? There’s been a number of times that they have found a six figure additional refund for that company. Now here’s the best one to date. And this is a factual actual company. We’re not allowed to give the name. They did it. They had a $67,000 refund. They were thrilled. They went, we got all our money. We’re happy. Well, they said, you know what, let’s just double check. Well, the internal customs brokers, people that Trey has started digging through things and they said, you know what? It looks like you have multiple EIN numbers. Did you file for each of these eight numbers? And the customer said no. Trey did all this for them. Found it. Did all of this Recovered over $970,000 additional funds.
Joshua Kornitsky: Wow. That’s a that’s a good surprise because again, that was money that was already that they already went wrote it’s already out there.
Gary Gross: And they were happy just to get to 67,000. Now, sure, this is not typical, I understand. But the point is if it’s a if it’s a complimentary second opinion audit, why would you not want to take advantage of it? And that’s the main thing. Now there’s a difference between what a broker does and what the Tra agency does. So brokers are experts at getting goods into the country. Tra is experts at getting duties back. Most brokers don’t have all the specialized legal and data infrastructure to manage a multi year court ordered refund campaign across thousands of their past entries from their potential hundreds of their many clients. Sure.
Joshua Kornitsky: The complexities got to be.
Gary Gross: Ridiculous, and we have a separate program that we work with customs brokers that we can get into at any given time with these folks. So because Tra is a specialized recovery auditor, they’re not a replacement for the broker. They’re not a competitor to the broker. The broker will continue with all of their standard import export operations, which we talked about a minute ago. Right.
Joshua Kornitsky: And they’re not trying to do that at Tra. They they’re just augmenting.
Gary Gross: Exactly. So the broker is still going to do their their daily entries. And they’re going to remain completely unaffected by what the Tra refund pursuit is.
Joshua Kornitsky: So they’re no threat to the brokers at all. They’re just hoping.
Gary Gross: They don’t they don’t replace, advise or interfere with any of the importer broker relationships or current import operations. We work in conjunction with them. So here’s something that a lot of people aren’t even thinking about. This is primarily for importers, but let’s think about something. You have all these e-commerce companies and e-commerce company, let’s say they’re in Europe or in China, and they export their products to the US. They may not have a distribution center, but they may have some entity that is purchased a lot of goods. Well, there’s some ways that Tra can actually even benefit an exporter. And they can do that through what’s called a delivered duty paid terms DDP. And so what happens is if the exporter bore the cost of the tariff duties Tra can work with that U.S. entity or the customer to potentially recover those costs. Basically, then effectively restoring that exporter’s profit margins. Well, why is that important? Because if they’re helping, if they’re telling the U.S. entity that they might be able to help recover 80% of the duties that were paid, they’re going to lower their overall total cost, and it makes their products more attractive compared to competitors.
Joshua Kornitsky: Because nobody else is doing this for him.
Gary Gross: Yeah.
Joshua Kornitsky: That’s great.
Gary Gross: Now, with the statutory 6% interest rate on top of the principal duty amount, it represents a potential significant recovery that can be reinvested in their productions or R&D, whatever they need to do.
Joshua Kornitsky: It’s from In that perspective, it’s a windfall. They had no idea it was even coming that way. So exactly. Wow. That’s really a pretty incredible offer. And that’s gotta help build loyalty, right? If one of your vendors comes back to you and is able to make that offer to you or bring that to you through working with Tara, that’s a pretty significant thing.
Gary Gross: Yeah. And if you don’t. So the cool thing is this. It’s a platform. It’s technology. The platform doesn’t care whether someone gets a $10,000 refund.
Joshua Kornitsky: It’s just doing the math.
Gary Gross: 1 million or $10 million refund. It’s the process is exactly the same, right? And everybody is treated exactly the same. Now, the cool thing is this. When someone goes to the platform and we’ll give the the link again, they go to the platform, they can do a number of things. They can use this just as a resource. They can look to see one. If they’re eligible, they can look to see what their estimated refund amount might be. They can go to their support AI chatbot and ask every sort of question that they desire about tariffs and get their answers. And they didn’t have to sign up for anything. They didn’t have to pay for anything. They didn’t have to do anything. That’s great. If there is a resource. Oh, and by the way, if they like what they see and if they would rather someone else do the filing for them, they can start the process right there. And then they would import their Ace portal data to the platform. They’re then going to receive a callback from Tra scheduling a conference, and then they’re going to have a dedicated account manager that is going to be their resource through the entire process, so that importer does not have to worry about trying to call into some sort of call center and having to repeat everything over and over again. They’re going to have a dedicated person who’s going to understand everything about this particular importer and what their needs are.
Joshua Kornitsky: That’s really pretty incredible. So two more questions. This is a lot of information. My first question is, you know, is, is this just a limited time program or are there going to be more refunds?
Gary Gross: So the short answer is yes, this is limited because there’s its timeliness to it. You want to hit that 180 day shortest window. But the long answer is there’s currently other tariffs that are going through the judicial process right now that more than likely will be a refund program as well. When that occurs, we don’t know. But you’re going to have a long period of time because you’re going to have. So there’s still about 100,000 entities that haven’t even filed for phase one yet.
Joshua Kornitsky: Sure. Because why would they? They think they have to do everything themselves. They don’t know about TRA yet.
Gary Gross: Exactly. And they you know, it’s the old adage, I don’t know what I don’t know.
Joshua Kornitsky: Yes.
Gary Gross: And now that they hopefully will be a little bit of knowledge about this, this was a tremendous amount of data and detail. The short answer and the summary is this. If you’re an importer or a customs broker working on behalf of your importer clients, if you don’t have the resources, the bandwidth, the time to file the claims for all three phases, go to the Twra portal. Take a look at it. Ask the questions. Use it as a resource if in fact you want to take it further. They can do all the filing for you, but this is just courtesy information that Twra is putting out there, because the goal is to ensure that all 330,000 of those eligible entities gets the refund and the fullest amount that they’re due.
Joshua Kornitsky: And I think more than and I do have one last question, Gary, but more than anything else, people have to remember this is not the government giving away money. This is people getting their own spent expenses back. It is. And that’s the part that really, as a business owner myself, I know you’re a business owner too. What if this impacted me? Why would I not want to reclaim that money? Because it’s money that I didn’t benefit from. But I had to pay.
Gary Gross: Exactly. And I know you’re going to ask it, but I’m just going to jump in there and give it. Sure. So ways a couple ways that you can find out further information. Again, courtesy information, no selling involved, just courtesy information. You can email me directly if you choose to. Gary at Netspan. Direct netspandirect.com, that’s band direct. You can go to their website, the my website netspan direct.com. You’ll see tariff Refund agency listed the first. You can just go to. It’s a dynamic page. You can click around all you want. Or if you’d rather just go directly to the landing page, it’s tariff recovery agency.com/r like Robert forward slash Netspan NETSPAN.
Joshua Kornitsky: And we will post all those links so that if people didn’t write them down, they’ll get them.
Gary Gross: Absolutely.
Joshua Kornitsky: Uh, I can’t thank you enough, Gary. This was a lot of information. Uh, and I’m really grateful for you taking the time to explain it to us all in a, in a simple way, uh, if these tariffs impacted your business, seems to me this is a amazing opportunity to help you get back money that no one’s going to just send you. You got to ask for it, and you got to ask for it the right way. And having an advocate and a partner like Trey in your corner certainly seems like it would do an awful lot towards making that happen. Um, thank you Gary, I appreciate it.
Gary Gross: Joshua, thank you for having me on. It was a pleasure to talk with you again.
Joshua Kornitsky: My pleasure. And to remind everybody, our guest today has been Gary Gross, the president of Netspan Direct. Netspan direct is a consulting firm with over 20 years of experience helping companies reduce costs and improve efficiency across areas like debt, tax, technology and operations. Their focus is simple find opportunities most businesses miss and deliver real savings without adding cost. Gary, thank you again. My name is Joshua Kornitsky. I am a professional implementer of the entrepreneurial Operating system and your host here on High Velocity Radio. Thanks for joining us. We’ll see you next time.














