Melodie Carlson, Sunrise Banks (Minneapolis-St. Paul Business Radio, Episode 33)
Melodie Carlson, Chief Operating Officer for Sunrise Banks, reflected with host John Ray on the company’s human resources philosophies and practices, and how they have aided in the growth and development of the company. Melodie talked about flexibility in dealing with employees, how Sunrise managed the shift to remote work during the pandemic, employee communication, trusting employees and avoiding micro-management, her advice for work-from-home teams, and much more. Minneapolis-St. Paul Business Radio is produced virtually by the Minneapolis St. Paul studio of Business RadioX®.
Sunrise Banks is a community bank headquartered in St. Paul, Minn. The bank offers traditional banking services while also partnering with fintechs to expand its reach nationally and across the globe. Sunrise is a certified B Corporation, a Community Development Financial Institution and a member of the Global Alliance for Banking on Values.
Melodie Carlson, COO, Sunrise Banks
Melodie Carlson is Sunrise Banks’ Chief Operating Officer. Melodie’s role has evolved during her tenure at Sunrise and she has led many teams during her time with the bank. She currently leads the deposit operations, executive admin, facilities, fintech client relationships, fintech operations, human resources, internal audit, and retail banking departments.
Prior to joining Sunrise in 2015, Melodie spent 14 years at Target Corporation taking on additional responsibilities and leading teams in the internal audit, accounts payable, and payroll departments.
She started her career in public accounting at what is now called CliftonLarsonAllen (CLA), where she audited financial institutions and employee benefit plans.
Questions and Topics Discussed in this Episode
- How to communicate with employees while working from home.
- 3 Steps to a Happy and Productive WFH Team
- The benefit of one-on-one meetings with staff.
- How to keep employees productive without micromanaging.
- PPP loans and the mission of Sunrise Banks
Minneapolis-St. Paul Business Radio is hosted by John Ray and produced virtually from the Minneapolis St. Paul studio of Business RadioX® . You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.