Veronica Burns and Karen Williams, MGMTinsight (Nashville Business Radio, Episode 21)
The human resources side of the business presents complications for most owners, and it’s the mission of MGMTInsight to make it easier. As HR and legal professionals, co-founders Veronica Burns and Karen Williams joined host John Ray to discuss the maze of HR issues facing businesses currently and how MGMTInsight helps them avoid costly mistakes. Nashville Business Radio is produced virtually from the Nashville studio of Business RadioX®.
At MGMTinsight, their business is your people. They are passionate about providing focused, customized solutions to your unique employment challenges. Their goal is to partner with you to help create a culture that maximizes productivity and meets compliance requirements.
Whether it’s employment selection, retention, workplace law, interpersonal conflicts, sexual harassment, or other workplace issues, MGMTInsight has the experience and the expertise to help you build and sustain a positive, diverse workplace culture. Your company’s culture reinforces your commitment to equity and inclusion while setting expectations for optimum productivity.
At MGMTinsight, they solve the day-to-day problems and operational issues that take you away from focusing on the work you love, helping you manage and improve your biggest investment – your staff.
Veronica Burns, Co-Founder and Partner, MGMTInsights
Veronica Burns is a Chicago native. She moved to Nashville in 1999. Veronica created an expert and influential Human Resource career in both cities.
For twelve years Veronica Burns headed core functions of the Human Resources Department for Vanderbilt University and Medical Center. Her role was instrumental in restructuring the department and Veronica assumed leadership of Employee Relations, Recruiting, and Training. Veronica’s responsibilities were consistent with her strategic approach of developing a human resources partnership and business relationships.
Veronica has held influential human resources leadership positions across healthcare, finance, academia and non-for-profits for such esteemed organizations as: Mount Sinai Hospital in Chicago, Northwestern University, Harris Bank/Bank of Montreal and the United Methodist Pension Fund. Veronica Burns has a reputation as a problem-solver and a “go-to” professional. Her career has included coaching organizational leaders and guiding the success of many Human Resource professionals.
Karen Williams, Co-Founder and Partner, MGMTInsights
Karen Williams is an attorney and experienced human resources professional with a deep appreciation and understanding of the rewards and struggles of running a small to medium-size business.
Her career includes paralegal work at Bass, Berry & Sims and attorney positions at the Tennessee State Employees Association, the Department of Safety, and the Tennessee Administrative Office of the Courts. She then moved to Vanderbilt University’s Human Resources division, followed by an HR position in Vanderbilt Medical Center’s Department of Pathology. After Vanderbilt, she took a leading human resources role at DCI Donor Services. These experiences provide Karen with expertise in working with professionals across industries.
Karen enjoys building strong teams and partnerships. She works on resolving conflict as she has done throughout her career.
Karen earned her Bachelor of Arts at Vanderbilt University and her law degree from the University of Georgia. She is also a mediator (Rule 31 listed General Civil Mediator under the Rules of the Supreme Court of the State of Tennessee).
Questions and Topics in This Interview
- What they enjoy doing and why they do this type of work, along with their backgrounds.
- Why do entrepreneurs need your services?
- While people (employees) are one of the most valuable assets of the business, people-related expenses are one the biggest costs to the bottom line. In addition to payroll, what other costs impact the bottom line?
- Constantly changing HR laws and compliance issues small businesses don’t have time to track.
- HR issues can be very time-consuming. When issues arise, how do small businesses find the expert resources to make the employment decisions that protect the company?
- Nashville, like most of the country, is experiencing a tight job market. What factors affect turnover?
- Diversity and Inclusion. What are they and why is it important?
Nashville Business Radio is hosted by John Ray and produced virtually from the Nashville studio of Business RadioX®. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.