Colleen Huff, Dental Insurance Coach (Dental Business Radio, Episode 48)
Highly regarded dental insurance coach Colleen Huff joined host Patrick O’Rourke to discuss the complexities of dental insurance and the strategies necessary for practices to effectively manage it. They talked about the importance of understanding insurance benefits, the trend of practices going out of network, and the role of outsourcing insurance-related tasks. Colleen noted the need for accurate insurance breakdowns, the importance of having checks and balances in place to prevent errors or embezzlement, and much more.
Colleen Huff, FAADOM, President and Owner, Colleen Huff – Dental Insurance Coach
Colleen Huff, FAADOM, has been in the dental field for 28+ years. Starting as a dental customer service representative, she has worked in and managed dental offices during this time. Her experiences span managing multi-location practices to growing a practice from the ground up. Colleen began full-time speaking and consulting in 2021.
She helps dental practices around the country improve their Dental Insurance knowledge and administrative systems, as well as traveling the country speaking at national conventions as well as local AADOM Chapters on a variety of Dental Insurance topics. You can find her Insurance Mastery course at Front Office Rock.
She is the founder of the Buffalo/WNY AADOM Chapter, as well as an active Ambassador and Fellow class of 2015. For her leadership, she was named one of the TOP 25 Women in Dentistry, 2017 by Dental Products Reports. Colleen is a proud member of NADP (National Association of Dental Plans), DCC-Dental Consultants Connection, SCN- Speakers Consultant Network, AADOM- American Association of Dental Office Management as well as ASCA- AADOM Speaker/Consultant Alliance and DEW-Dental Entrepreneur Woman along with being licensed to speak on dental codes through the ADA.
About Dental Business Radio
Patrick O’Rourke is the host of Dental Business Radio covers the business side of dentistry. O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants.
Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps, and a complete show archive is here.
Dental Business Radio is sponsored by Patrick O’Rourke, Founder & CEO, Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentists and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.