Hiring and Retention of Associate Dentists, with Bob Spiel and Bryton Nield, Dentist Partner Pros

Hiring and Retention of Associate Dentists, with Bob Spiel and Bryton Nield, Dentist Partner Pros (Dental Business Radio, Episode 54)

In this edition of Dental Business Radio, host Patrick O’Rourke discusses the high turnover rates of new associate dentists in dental practices with guests Bob Spiel and Bryton Nield from Dentist Partner Pros. Sponsored by Practice Quotient, the episode delves into the key challenges faced by dental practices, particularly the high 75% failure rate of new associates within the first year, and how Dentist Partner Pros have developed a systematic approach to increase the success rate to 85%. The conversation covers detailed hiring strategies, including creating an ideal candidate profile, extensive vetting processes, and ensuring a good cultural fit within the practice. The panel emphasizes the importance of investing time and resources in hiring the right people to improve overall business success. They also highlight the competitive nature of the current job market for dental associates and provide practical tips for both practice owners and potential associates.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by John Ray and the North Fulton affiliate of Business RadioX®.

Dentist Partner Pros

Dentist Partner Pros is dedicated to empowering dental practice owners to reclaim their time and enhance their professional lives. Founded on the principle that dentists should not sacrifice their personal well-being for business success, the company specializes in addressing the common challenges faced by dental practices. By implementing innovative solutions such as their Associate Hiring System, Dentist Partner Pros has transformed the hiring process, achieving an impressive 85% success rate in associateships and saving clients approximately 150 hours per placement. Their comprehensive approach includes improving patient care, increasing revenue, and fostering self-sufficient teams, ultimately allowing dentists to focus on what they love while building a thriving practice.

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Bob Spiel

Bob Spiel’s passion is building high-performance teams who deliver exceptional service while doing more, in less time with less stress. His firms, Spiel Consulting and Dentist Partner Pros, transform general and specialty dental practices by building leaders at all levels – with a special focus on building leaders among owners and associate dentists.

Bob had over twenty-five years of business experience before getting into dentistry including being a hospital and surgical center CEO, as well as an operations director for two mid-cap firms. This taught Bob to see each need in a dental practice with a “systems orientation.” Using this approach over the past 10 years, his firms have achieved a remarkable 85% success rate in searching for, hiring, and retaining associate dentists compared to the dismal 75% failure rate the dental industry has as a track record. He sees this as the number one threat to the continuation of private practice dentistry and aims to change that.

He is a faculty member for Dr. Gordon Christensen where he teaches a breakthrough course on leadership each fall called Igniting the Leader in You, as well as the author of: Flip Your Focus – Igniting People, Profits and Performance through Upside-down Leadership.

Bryton Nield

Bryton Nield is co-founder and CEO of Dentist Partner Pros, the industry-leading associate doctor and hygienist recruiting firm. Since forming Dentist Partner Pros three years ago with dental consulting veteran Bob Spiel, Bryton has been featured on some of your favorite dental podcasts, discussing building high-performing teams and partnerships, as well as strategies for ending the industry’s 75% associate hiring failure rate. Dentist Partner Pros’ innovative hiring and onboarding systems are changing the way dental practices hire, onboard, lead, and build their dream teams. Bryton is passionate about helping dentists build more successful and less stressful private practices.

Over the past seven years, Bryton has been instrumental in building two startups into thriving 7-figure businesses. His mission is now focused on transforming the dental industry’s approach to hiring, onboarding, leadership, and team development.

Topics Discussed in this Episode

00:00 Introduction to Dental Business Radio
01:21 Meet the Guests: Bob Spiel and Bryton Nield
03:09 The Unique Challenges in Dentistry
03:44 High Turnover Rates in Dental Practices
07:14 Improving Retention Rates of Associate Dentists
11:47 Steps to Successfully Hire an Associate
14:42 Creating the Ideal Candidate Avatar
16:54 Recruiting Strategies and Market Realities
19:39 Advice for Dental Candidates
21:39 The Appeal of Big Cities vs. Small Towns
22:36 Strategies for Finding the Right Candidate
23:23 Benchmarking Candidates Against the Ideal Avatar
25:18 Creating a Competitive Offer
30:51 The Importance of Team Involvement
37:21 The Paradigm Shift in Hiring
39:14 Conclusion and Contact Information

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

Practice Quotient

Practice Quotient is the sponsor of Dental Business Radio. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.