Leslie Day-Harrell, Jackson Healthcare (North Fulton Business Radio, Episode 576)
Leslie Day-Harrell, Executive Vice President of Associate Experience with Jackson Healthcare, was the guest on this edition of North Fulton Business Radio, She and host John Ray discussed Jackson Healthcare being named one of the “Best Workplaces in Health Care” by Fortune for a fifth consecutive year, as well as being named a “Best Workplace for Women.” Leslie shared the intentional steps Jackson has taken to serve their associates, how that effort benefits everyone in the current environment, and much more.
North Fulton Business Radio is produced and broadcast by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.
Jackson Healthcare
The Jackson Healthcare companies provide healthcare systems, hospitals, and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high-quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments, and permanent placement employment opportunities they desire.
Headquartered in metro Atlanta, they’re powered by more than 1,700 associates and over 15,000 clinician providers covering all 50 U.S. states.
Their mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians, and healthcare executives they work with through their companies every day, as well as their communities, the nonprofit organizations they support, and each associate who is part of their family.
Leslie Day-Harrell, Executive Vice President, Associate Experience and Head of Corporate Real Estate, Jackson Healthcare
As executive vice president of associate experience at Jackson Healthcare, Leslie Day-Harrell leads the overarching strategy and unified approach to the associate experience. This includes careers, environments and opportunities that enable associates to thrive and that support health and wellbeing in all areas of their lives – physical and emotional health, career and personal growth, financial health, and spiritual and social wellbeing.
As a Certified Applied Positive Psychology practitioner, she designs experiences that reinforce the company’s culture, build community, and foster engagement. In addition, Leslie serves as the head of corporate real estate and operations for the organization’s corporate campus and as the liaison for its locations in other states.
In this capacity, she directs property and facility management and provides oversight of campus amenities that include a world-class fitness center and multiple dining operations.
Leslie has managed approximately two million square feet of corporate real estate in Atlanta since 1994. She has distinctions as a Real Property Administrator (RPA) and Certified Property Manager (CPM) and holds her CAM license with the GREC. Leslie has received various industry awards during her career and is affiliated with professional organizations BOMA, IREM, and CREW.
Prior to Jackson Healthcare, she was a senior property manager with Childress Klein Properties. Leslie is a graduate of the University of Georgia.
Questions and Topics in the Interview
- Why is Jackson Healthcare a nationally recognized “Best Workplace” and “Best Workplace for Women”?
- Why does Jackson Healthcare take a unique approach to the associate experience?
- How do you determine which initiatives to focus on, and how do you know you’re creating something that will resonate with associates?
- Tell us more about the programs that have been implemented because of employee feedback
- Leslie’s journey with Jackson Healthcare
North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.
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