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Todd Gooden, The Solutions Team, Inc.

May 23, 2023 by John Ray

The Solutions Team
Dental Business Radio
Todd Gooden, The Solutions Team, Inc.
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The Solutions Team

Todd Gooden, The Solutions Team, Inc. (Dental Business Radio, Episode 44)

Todd Gooden, CEO of The Solutions Team, Inc. was behind the mic with host Patrick O’Rourke to discuss IT services and the business model he’s created to serve the dental industry. Todd also covered IT problems that can arise in a dental practice, cybersecurity, mitigating risk, why practices in smaller cities and towns are at risk, and much more.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by the North Fulton studio of Business RadioX®.

The Solutions Team, Inc.

In 2007, while managing a routine Disaster Recovery implementation for a major corporation in Central Mississippi, Todd Gooden, Founder and Chief Executive Officer of The Solutions Team explored outsourcing several key components in an effort to minimize the company’s infrastructure expenses. His inability to find a provider of the services he needed led to the founding of The Solutions Team.

In 2008, The Solutions Team began specializing in “Cloud” technology – designing Public, Private and Hybrid Cloud Solutions for emerging and mid-sized companies seeking to protect critical server data (financials, e-mail messages, databases, etc.), while reducing operational costs in server backup and recovery. Today, headquartered in Jackson, Mississippi, The Solutions Team is a leading cloud-services company – serving businesses nationwide (40 states).

The Solutions Team has emerged as the go-to provider for companies looking to outsource their entire IT department or simply deploy key portions of their system to the ‘cloud’. The company offers proven expertise on a variety of cloud-based managed services and solutions, including Cloud-Hosted Email. Managed Email On-Site, Virtual IT Support, Managed Networks, Cloud Data Backup/Disaster Recovery and Data Breach Response.

Company website| LinkedIn | Facebook | Twitter

Todd Gooden, CEO, The Solutions Team, Inc.

Todd Gooden, CEO, The Solutions Team, Inc.

In 1996, at 24 years of age, Todd was the youngest person at the time to ever receive the Mississippi Business Journal’s “Top 40 Under 40” distinction – awarded annually to rising business leaders throughout the state. More than two decades and three companies later, he continues to be recognized as an IT services innovator and leader.

He was named a ‘Most Successful Entrepreneur of 2018’ by Beyond Exclamation magazine, and more recently was named one of the state’s ‘Top CEOs of 2020’ by the Mississippi Business Journal. Through the years, The Solutions Team has emerged as the go-to provider for companies looking to outsource their entire IT department or simply deploy key portions of the ‘cloud’ or Cyber Security Solutions. TST’s innovative ‘performance-based’ billing model and stellar track record for service availability and responsiveness have helped clients minimize IT service interruptions and increase productivity, while managing their budgets and reducing costs more effectively.

Under Todd’s leadership, The Solutions Team was named to the prestigious Pioneer 250 of CRN magazine’s 2019 Managed Service Provider 500 list, recognizing North American solution providers with cutting-edge approaches to delivering managed IT services. Other recognitions include TST being named a ‘Best Place to Work’ for six consecutive years since 2017 by the Mississippi Business Journal.

In his spare time, he enjoys spending a day out on his boat, hitting the green at tee time, cheering on his favorite football team, connecting with nature during a camping trip, or even hanging out with his hunting buddies at deer camp. Todd has been married to his beautiful wife, Brandi for 23 years whom he shares four children: Dakota, Aubrey, Kaelon, and Eli.

LinkedIn

About Dental Business Radio

Patrick O'Rourke
Patrick O’Rourke, Host of “Dental Business Radio”

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

 

Practice Quotient

Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

Website | LinkedIn | Facebook | Twitter

Filed Under: Dental Business Radio, North Fulton Studio Tagged with: cybersecurity, Dental Business Radio, dental industry, it services, managed IT services, Mississippi, Patrick O'Rourke, Practice Quotient, The Solutions Team, Todd Gooden

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Patrick O’Rourke, Host

Patrick-ORourke

Patrick O’Rourke began his career in operations management at a dental & vision insurance company in Florida, which after several acquisitions and mergers, is now MetLife. He spent five years at Humana in Atlanta selling in the large group segment (100+ employees). In addition to several awards throughout his career, he has earned many professional certifications.

Understanding the nuances involved with all aspects of risk management helped business partners rely on his expertise to guide client recommendations. He is an insurance insider that has built dental networks, worked in operations management, designed dental plans, and opened markets.

In 2013, he founded Practice Quotient, which specializes in dental insurance PPO network contract analytics and reimbursement guidance, representing the dental provider.

When he’s not negotiating contracts, Patrick serves on panels and as a guest speaker for dental associations and study clubs across the nation.

As a national public speaker, Patrick educates doctors on how dental managed care participation impacts the lifecycle of their business and its bottom line.

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