If you take a look at on-line or Healthgrade reviews, most patients say they “love their doctor – but can’t stand the front/back office staff”. Passion for Patients™ is an on-site, interactive training program for front and back office staff that focuses on interpersonal and communication skills.
A lot of physicians and practice administrators complain about high staff turnover, tension or bickering among employees, finding and retaining the best talent for the team. Practices that have completed the Passion for Patients™ training have found their teams to be more collaborative, communicative, and effective. People want to work there! And patients have a better experience!
Gina Ore, Founder and CEO with Passion for Patients™, has spent her career leading grassroots, established and start-up non-profit foundations to the next level of success. Along with her personal experiences and a Masters Degree in Innovative Leadership, she has enjoyed more than 25 years of relationship engagement and successful fundraising. Ore has worked closely with and developed deep connections with medical professionals, generous donors, and dedicated volunteers who have supported healthcare, human services, and medical research. She has worked in the largest physician-owned practice in Arizona and participated in health system acquistions.
Ore has been very involved in the healthcare associations including the Association of Healthcare Philanthropy, Arizona Women in Healthcare, and Hon Kachina Council. She has also served in leadership roles in the Rotary Club of Sun City West, The West Valley Symphony, Art Museum of the West Valley, and the Sun Cities Area Minsterial Association. To find out more about Gina and Passion for Patients visit her website, and follow her on LinkedIn and Facebook.