BRX Pro Tip: Follow Up Questions Transcript
Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, I have a follow-up question. Talk to me about follow-up questions.
Lee Kantor: [00:00:09] You got it. And I think this is one of the secrets to being a really good host is your ability to be in the moment and ask good follow-up questions that aren’t on your guest sheet because a lot of times, they’re going to come in here, and they’ve hit kind of the high points that they want to cover, and they’ve submitted their question in your calendar and software, scheduling software. But the key to a good interview is to listen intently, be in the moment, give them eye contact, and follow up with just the next logical question in their series.
Lee Kantor: [00:00:45] So, if they ask you something that you don’t understand, or even if it’s something you do understand, and you want them to clarify it for the listener, they appreciate that. If they use some jargon, it’s important to kind of call them on that and go, “I know you used that phrase. What does that mean?” Even if you know the answer. Don’t be afraid to ask the dumb question even though you know the answer because the listener, a lot of times, doesn’t know the answer. So, it’s always good to ask them to simplify, to clarify, and to ask that logical next question. It’s something that we do here, and we train our hosts to do – to be an active listener and to pay close attention to what your guest is saying.