BRX Pro Tip: 2 Business Tips From the TV Show The Bear
Stone Payton: And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, you’ve picked up a couple of business tips from a T.V. show that you enjoy.
Lee Kantor: Yeah, I’m a big fan of the T.V. show, The Bear. It’s on FX or Hulu. I highly recommend, if you’re interested at all in the restaurant industry, which I am. That is a great show that shows you behind the scenes, the stress, and what it takes to be successful at the highest levels when it comes to customer service, when it comes to delivering great product. So, I highly recommend The Bear.
Lee Kantor: And as I was watching this past season, I noticed there was a couple of points in there that I think can apply to any business owner. And I think they ask some questions that maybe you would benefit from answering yourself in your own business.
Lee Kantor: Number one is, What are your non-negotiables? Every business has non-negotiables. These are the kind of foundational tenets that guide you. They’re your true north. Like at Business RadioX, some of our non-negotiables are guests never pay, we’re earned media, bad news fast, take action in order to learn from real data. Things like that are non-negotiables when it comes to, you know, how we do business at Business RadioX. So, ask yourself what are your non-negotiables? What is your true north? And are you kind of living into that?
Lee Kantor: Second tenet that I pulled from the show is, every day is the Super Bowl for your guests. At Business RadioX, the guest interview is probably the most important thing they’re going to do today. This is what they’re going to be sharing with their friends and family. This is their high point of their day, so you have to treat it with respect. You have to make it special. You have to make it memorable. So, what are the things you could be doing to make your guests or your clients feel special and to elevate the moment so that it is the Super Bowl every day for the people that you’re interacting with in your business.
Lee Kantor: So, those are two business tips I picked up from this season’s The Bear.
