Supply Chain Now Radio, Episode 50:
“Retail, Returns & Reverse Logistics”
Jim Brill is the Reverse Logistics Marketing Manager at UPS. In over 30 years with UPS, Jim has worked in Business Development, Sales and Marketing, gaining a deep understanding of UPS’s business units, operations and systems. Jim holds his BS in Industrial Engineering from the University of Wisconsin-Stout and his MBA from the Keller Graduate School of Management of DeVry University. Learn more about UPS at www.ups.com and be sure to check out the company’s popular blog Longitudes here: https://longitudes.ups.com/
Tony Sciarrotta serves as the Executive Director for the Reverse Logistics Association. He has held a variety of sales, marketing, and service positions in the consumer electronics industry for over 30 years, including Philips from 1988 through 2013. Beginning in 1998, Tony began a returns management department and focused Philips on activities to reduce returns and their costs. Tony has worked with global retailers and internal business groups to implement returns initiatives that became best-in-class industry practices. Tony also took responsibility for maximizing asset recovery of all returned consumer products. Since Philips, Tony has continued to consult and evangelize for improvements to consumer products to reduce returns, and to improve reverse logistics activities through his new role as Executive Director for the Reverse Logistics Association. The RLA is the only global trade group for the reverse industry since 2002. Learn more about the Reverse Logistics Association here: http://rla.org/ and follow RLA on Twitter. Tony can be reached at 678.662.7767 and via email at tony@rla.org
Upcoming Events Mentioned in this Episode
2019 Atlanta Supply Chain Awards: www.AtlantaSupplyChainAwards.com
2019 Georgia Logistics Summit: www.GALogisticsSummit.com
AME Atlanta 2019 Lean Summit: https://www.ame.org/ame-atlanta-2019-lean-summit
EFT 3PL & Supply Chain Summit: click here
Ashley Liebke is the CEO of Vision Media Group, LLC, Co-Host of Supply Chain Now Radio’s #TechConnect series, a Wine consultant with Scout & Cellar, and Co-Founder/Chief Editor and YouTube Creator with her Epic-Taste lifestyle blog. She was formerly the Vice-President of Marketing for Deposco, a provider of Supply Chain Software solutions for Coca Cola, Chickfila and hundreds of other shippers, ditributors and 3PLS. Ashley is a 12 year veteran of UPS, where she mastered the retail technology arena and implemented a new Retail Partner Marketing program. She frequently consulted with company Presidents and Enterprise retailers such as Macy’s, QVC, Cabela’s. Ashley managed UPS and ComScore’s multi-year, global research project, the UPS Pulse of Online Shopper Studies, to inform retailers and industry of consumer preferences and suggest necessary supply chain solutions to better meet their needs. As a long-time member of UPS’s Customer Technology Marketing group, Ashley launched global software upgrades for millions of shippers in multiple languages, managed complex address validation and shipping Web Services and APIs, and managed Strategic Alliances with Amazon, Google, Manhattan Associates, Ozlink now part of Descartes Systems Group. Ashley, aka @thevisionchic, has spoken at numerous events, webinars and is a blogger on her own Food & Lifestyle Blog Epic-Taste. Passionate about fashion and food logistics, Ashley and her firm are helping brands, restaurants, organizations and technology companies to optimize their brand and leverage the latest technology for automation of their marketing and logistics. Ashley lives in Peachtree Corners, GA with her daughter and son and enjoys eating while photographing food, yoga and fitness. Connect with Ashley Liebke on LinkedIn and learn more about Epic Taste here: http://www.epic-taste.com/
Scott W. Luton is the founder of Supply Chain Now Radio and also serves as Managing Partner for TalentStream. He has worked extensively in the end-to-end Supply Chain industry for more than 15 years, appearing in publications such as The Wall Street Journal, Dice and Quality Progress Magazine. Scott currently serves as Executive Vice President of APICS Atlanta, was recently named a 2019 Pro to Know in Supply Chain by Supply & Demand Executive. He served on the 2018 Georgia Logistics Summit Executive Committee and currently serves as Chair of the 2019 Atlanta Supply Chain Awards Planning Committee. He is a certified Lean Six Sigma Green Belt and holds the APICS Certified Supply Chain Professional (CSCP) credential. As a Veteran of the United States Air Force, Scott also volunteers on the Business Pillar for VETLANTA, and maintains active membership in the Georgia Manufacturing Alliance & CSCMP Atlanta Roundtable. Connect with Scott Luton on LinkedIn and follow him on Twitter at @ScottWLuton. He can also be reached by email. Learn more about TalentStream, a leading recruiting & staffing firm that helps companies find top talent in the Engineering, Manufacturing and Supply Chain space, by visiting their website here: www.talentstreamstaffing.com