TMBS E62: Michael Biltz – Accenture Technology Report

Michael Biltz leads Accenture’s Technology Vision R&D group and the company’s annual technology visioning process. ThroughAccenture’s Technology Vision, Michael defines Accenture’sperspective on the future of technology beyond the current conversations about social, cloud, mobility, and big data to focus on how technology will impact the way we work and live.

The Technology Vision is intended to identify the future technology trends that will have a significant business impact over the next three years. It serves as a guide for how Accenture advises it is so that they are in the best position to take advantage of technology shifts and developments.

The Vision provides guidance on what companies should do short-term, as well as over the coming years to prepare for and adapt to these future technology changes.

According to the 20th annual Technology Vision report from Accenture, even though people are embedding technology into their lives more than ever before, organizations’ attempts to meet their needs and expectations can fall short. As companies work to deliver on their digital promises—and in a world where digital technology is everywhere—a new mindset and approach are required.

While some have referred to today’s environment as a “tech-lash,” or backlash against technology, that fails to appreciate the extent to which society is using and benefitting from technology. Rather, it’s a tech-clash—a clash between old models that don’t meet people’s expectations today. But tech-clash is a challenge that can be solved. To succeed moving forward, organizations must focus on balancing “value” with “values,” aligning their drive to create business value with their customers’ and employees’ values and expectations.