Jayant Umrani, Bolt Today (North Fulton Business Radio, Episode 358)
Even the largest companies find it hard to implement the Salesforce platform sufficiently enough to fully utilize its significant capabilities. That’s where Salesforce authority Jayant Umrani and his team come in. Jayant joined host John Ray to discuss why he started his company, Bolt Today, how businesses can best use Salesforce, and the tremendous value Bolt Today offers for Salesforce users. North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.
Bolt Today
Bolt Today, a Salesforce Implementation Company headquartered in the USA with a presence in India and UK, believes customer experience is an open secret for gaining a competitive edge in the digital era.
At Bolt Today, they bring to the table deep expertise in Marketing, Sales, & Service Processes (customer-facing) and Salesforce technologies. Where they differentiate is in their ability to bridge process expertise with technical expertise to drive sales culture, sales process, sales results on one side, and drive operational efficiencies with improved customer satisfaction on the other.
Bolt Today operates with one fundamental principle- “User-First”, things that matter to derive maximum ROI of your Salesforce investment. Their approach is to provide you with the right solution, which can be a combination of products and services. They want to understand your business metrics and provide you with a solution that will drive those outcomes. They are a preferred Salesforce development company where their domain experts and technology experts work together, in fully integrated teams, to transform a client’s business to increase the top line, and optimize the bottom line.
Company website | LinkedIn | Facebook | Twitter| YouTube
Jayant Umrani, Founder and CEO, Bolt Today
Jay Umrani was an operating executive at a $5 Billion Global SI where he built the Salesforce practice and elevated the company to the Platinum level in just 4 years. In this experience, he worked with a lot of large and small organizations and helped them implement Salesforce.
He is passionate about aligning Salesforce CRM to a client’s business metric to transforms it into a mission-critical enterprise application for “all things customer.”
CRM adoption is low, CFOs struggle to understand the ROI, and IT thinks it is only a sales support application. Sales-rep spends a lot of time updating Salesforce but does not get any insights back on how to progress deals, increase account coverage, or accurately forecast. This frustrates Sales-reps and adoption goes down, resulting in limited or bad data, and lack of visibility to management.
There is no silver bullet to solve these problems, and the solution depends on the specific situation – every business is unique and needs a tailor-made solution. Bolt Today addresses the issues by leveraging best practices, optimizing biz processes, and using their Bolt-On solutions.
Questions and Topics in this Interview:
- Who are you and what do you do?
- Why did you leave the corporate job to start this company?
- What do your competitors get wrong?
- How do you ensure Salesforce provides necessary business outcomes?
- How do you ensure your Salesforce is built to sustain business growth?
- Success Story
- Where is Salesforce headed?
North Fulton Business Radio is hosted by John Ray, and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.
Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.
