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The Quickest Way An Employer Can Build Trust, with Wendy Patel, HR Solutions Atlanta

July 9, 2024 by John Ray

Wendy Patel, HR Solutions Atlanta
North Fulton Studio
The Quickest Way An Employer Can Build Trust, with Wendy Patel, HR Solutions Atlanta
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Wendy Patel, HR Solutions Atlanta

The Quickest Way An Employer Can Build Trust, with Wendy Patel, HR Solutions Atlanta

Wendy Patel: One of the quickest ways that a business owner can show trust is to admit their mistake, admit that they don’t have all the answers.

They, simply can say, Hey guys, I messed up yesterday when we did this project. I shouldn’t have done whatever it was. And let’s talk about that. So breaking down that wall by admitting they, that they don’t know the answer, they maybe didn’t handle a situation the way that they should have opens up for everybody else to say, yeah, okay, I don’t have to be perfect. I don’t have to live in fear of making a mistake.

So that, I think that’s number one, but doing it consistently. And these things that usually I recommend to my clients or something or things that are, they don’t cost any money, but they just have to be done consistently.

Listen to Wendy’s full ProfitSense with Bill McDermott interview here.

Wendy Patel, CEO/President, HR Solutions Atlanta

Wendy Patel is the founder and CEO of HR Solutions Atlanta.

HR Solutions Atlanta specializes in working with skilled trades industries including plumbing, janitorial, HVAC, construction, logistics and landscaping.

They provide recruiting, policy and procedure implementation, process and system automation, employee manuals and best practice recommendations to minimize risk and maximize productivity and employee engagement.

Website | Wendy’s LinkedIn


The “One Minute Interview” series is produced by John Ray and the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Bill McDermott, building trust, HR Solutions, HR Solutions Atlanta, ProfitSense, ProfitSense with Bill McDermott, trust, Wendy Patel

Wendy Patel, HR Solutions Atlanta, and Marika Ponton, Office Angels and The Profitability Coach

May 9, 2024 by John Ray

Wendy Patel, HR Solutions Atlanta, Marika Ponton, Office Angels, with Bill McDermott, The Profitability Coach
North Fulton Studio
Wendy Patel, HR Solutions Atlanta, and Marika Ponton, Office Angels and The Profitability Coach
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Wendy Patel, HR Solutions Atlanta, Marika Ponton, Office Angels, with Bill McDermott, The Profitability Coach

Wendy Patel, HR Solutions Atlanta, and Marika Ponton, Office Angels and The Profitability Coach (ProfitSense with Bill McDermott, Episode 58)

ProfitSense host Bill McDermott welcomes Wendy Patel, HR Solutions Atlanta, and Marika Ponton of Office Angels to this episode of ProfitSense. Wendy discusses common HR challenges, emphasizing the importance of a positive mindset in recruitment and strategies to avoid legal issues, enhance employee engagement, and rebuild trust within teams. Marika Ponton shares insights on the flexible virtual services provided by Office Angels and announces her new role with The Profitability Coach. This show highlights the importance of adopting core values and perseverance for business growth, offering practical advice on recruitment, management, and achieving profitability.

Bill concludes the show with a commentary on the two things you shouldn’t neglect as you run your business.

ProfitSense with Bill McDermott is sponsored and presented by Bill McDermott, The Profitability Coach, and the show is produced by John Ray and the North Fulton Studio of Business RadioX® in Alpharetta.

Wendy Patel, CEO/President, HR Solutions Atlanta

Wendy Patel, HR Solutions Atlanta
Wendy Patel, HR Solutions Atlanta

Wendy Patel is the founder and CEO of HR Solutions Atlanta.

HR Solutions Atlanta specializes in working with skilled trades industries including plumbing, janitorial, HVAC, construction, logistics and landscaping.

They provide recruiting, policy and procedure implementation, process and system automation, employee manuals and best practice recommendations to minimize risk and maximize productivity and employee engagement.

Website | Wendy’s LinkedIn

Marika Ponton, Office Angels and The Profitability Coach

Marika Ponton, Office Angels
Marika Ponton, Office Angels and The Profitability Coach

Combine an in-depth accounting background of a CPA, an outgoing personality of a business development professional and an unwavering drive to help small business owners and entrepreneurs grow and command their businesses to achieve their goals and you have Marika Ponton.

Her unique background as an auditor, a successful flooring business owner, and now with Office Angels allows her to serve clients using deep personal experience to relate to business owners regarding their financials, their internal operations, and their goals for new business and growth.

Website | Marika’s LinkedIn

Topics Discussed in this Interview

00:00 Welcome to ProfitSense
01:11 Introducing Today’s Guests: Wendy Patel & Marika Ponton
01:27 Deep Dive into HR Solutions with Wendy Patel
04:36 Unlocking the Secrets to Effective Staffing and HR Management
08:21 Transitioning to Performance Reviews and Recruitment Strategies
15:59 Marika Ponton: From Office Angels to Profitability Coaching
21:49 Exploring Business Growth Tips and Virtual Professional Services
27:54 Closing Thoughts: Core Values and Perseverance in Business

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: HR Solutions Atlanta, Marika Ponton, Office Angels, profitability, ProfitSense, ProfitSense with Bill McDermott, The Profitability Coach, Wendy Patel

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