
Norman Bodek, a professor at Portland State, is the co-founder of The Shingo Prize for Operational Excellence at Utah State University (often compared to The Deming Prize in Japan). He is recognized as collaborator and contemporary of Dr. Deming, Dr. Juran, Phil Crosby, Dr. Kaoru Ishikawa, Dr. Joji Akao, Mr. Taiichi Ohno, and Dr. Shigeo Shingo. Norman has gone to Japan 81 times in the last 33 years and visited more than 250 plants; he has led over 35 executive study missions to Japan (and still counting!!!) He worked recently with CIBC Bank – Back Office Operations in Canada for the past four years focused on improving OpEx capabilities. Norman has published over 250 books; including translation of 100+ books in JapaneseNorman has been a frequent keynote speaker at major conferences and teaches companies on employee empowerment, Lean/Toyota Production System, customer service, productivity, lean accounting, quick kaizen, and process improvement. Norman also teaches business management students “Japanese Management Principles” at Portland State University.
Mr. Bodek attended the University of Wisconsin and graduated with a bachelor’s degree from New York University. He also attended New York University Graduate School of Business and New York University College of Education.
Norman can be reached via email.














