Intro: Broadcasting live from the Business RadioX studio in Atlanta, Georgia. It’s time for Atlanta Business Radio, brought to you by Kennesaw State University’s Executive MBA program. The accelerated degree program for working professionals looking to advance their career and enhance their leadership skills. And now, here’s your host.

Lee Kantor: Lee Kantor here for another episode of Atlanta Business Radio. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor, CSU’s executive MBA program. Without them, we couldn’t be sharing these important stories. Today on this show, we have the chairman and CEO with EyeQ Monitoring, Marcus Scott. Welcome.

Markus Scott: Thank you. Lee. Appreciate you having me today.

Lee Kantor: Well, I’m excited to learn what you’re up to. Tell us a little bit about IQ monitoring. How are you serving folks?

Markus Scott: Yeah, uh, EyeQ monitoring. We leverage AI and traditional surveillance camera, uh, cameras today to help our customers improve security operations. Uh, and a part of our technology really helps drive, uh, safety with emergency responders. So, uh, really proud of our mission, um, leveraging AI in a really smart way to make the world better.

Lee Kantor: Now, can you talk about kind of the genesis of the idea? How did this thing get started?

Markus Scott: Yeah. You know, uh, like, uh, many folks maybe at the executive MBA program, uh, that’s sponsoring here, uh, you know, early in my career had aspirations to jump into an entrepreneurial adventure and a business that I felt passionate about, um, healthcare, education or places I spent a lot of my early career, but, uh, fell in love with security. And, uh, back in, uh, 20 1514. Really fell in love with the idea of what AI could do for the world and helping people be safer. Um, and so, uh, found this industry, uh, way back then. Uh, back then, people were, uh, really kind of supplying, uh, what, you know, might be called virtual guards, if you will, uh, to, uh, to, uh, businesses around the country and specifically instead of having a security guard walking around your property, uh, being able to augment that human intervention, uh, with surveillance cameras all feeding back to one central location that could be monitored, uh, monitored. And, uh, the threats could be responded to, um, in a more comprehensive way. But, you know, back in 20 1415, AI was really just starting, uh, to become a interesting concept. People were moving to digital cameras. Um, I was really intrigued. Our team was really intrigued by what could be possible with that specific product and helping businesses be safer and more cost effectively deploy security guards, but also what else we could see from those cameras that could allow our customers to improve their business and sleep easier at night. So jumped out form this business back then, and it’s been a wild ride for our organization since we started with 15 people back in 2015. I have 180 today serving customers across 42 states now.

Lee Kantor: So your primary customer is a business. It’s not for residential.

Markus Scott: Uh, yes. Uh, so, uh, we’re all B2B today. Um, kind of the solutions that we deploy. But if you look at our business, we’ve had a real emphasis on staying focused on specific verticals that we can understand and serve really well. And if you think about that, it’s because as we build out our AI solutions beyond security, you really have to understand what’s happening in those environments in order to build those kind of models. So today, our primary focus is really automotive dealerships, commercial properties. And we do serve multifamily. But on the business side, with just helping apartment communities drive some of this technology through those environments as well.

Lee Kantor: And when you’re serving like, let’s talk about an auto dealership. Um, you’re providing the security for the whole kind of environment, like the whole ecosystem, the whole lot, not just kind of the building where the computers are, but the entire the entirety of the operation.

Markus Scott: Yeah. Indoor. Outdoor. Um, yeah. If you think back, I mean, I’ve had multiple calls over the years, uh, when I was a little bit more closely tied into sales. But you talk about talk about automotive for a second, you know, back in 2014, um, the way that security or automotive dealerships secured, uh, those lots that typically have, you know, 20 plus million dollars worth of inventory on it is that they had guards walking around these very large areas trying to keep an eye, uh, throughout the night on it. Uh, or, uh, they might have off duty cops, or they might try to deploy a fence just so cars weren’t stolen. But it didn’t help them with other types of damage, like catalytic converters being taken. Right. Um, and so our initial application there was, hey, if we can throw artificial intelligence behind these cameras to identify, uh, behaviors that look like threats, now, we can actually see your entire property and guard against those kind of things. Talk down, live on the property. If we see a threat, escalate to police accordingly. And then what was interesting for us is we were deploying those camera systems to drive that type of solution. Customers were asking us to put those eyes and ears in other parts of the business. So if you go into an automotive dealership today, in addition to being kind of that after hours, you know, lot security for them during daytime operations, we’re recognizing repeat customers, welcoming them to the dealership, um, looking at the vehicle condition as it enters the service lane to document preexisting damage. Um. Tracking that vehicle through the service process to improve CSI customer satisfaction index for them, as well as turnover of those vehicles and all of that’s happening behind the same camera. Right? Just by deploying different types of algorithms, different analytics to identify those behaviors and aggregate it in a way that helps the customer really automate their business functions.

Lee Kantor: Now, does it work in a similar manner, like in a retail store that could prevent, like shoplifting?

Markus Scott: Absolutely. Um, now today for us in the commercial property segment, we’re really focused outside of the store for retail. Um, so we’re helping them think through not just security on the lot outside of the store, but what’s happening to the shopper before they actually enter the facility. Right. Um, and then we hand off to a lot of folks that do retail analytics indoors with shopper trends, you name it, a lot of really cool technology out there, uh, leveraging the same type of focus as us. But we do the same thing for office buildings and industrial facilities within our commercial property segment. And then, uh, I haven’t asked this yet, but in terms of apartment communities, uh, same thing in addition to safety, uh, watching areas that, uh, they really, you know, need to have kind of, uh, eyes on all the time, like pools after hours. Um, we also are helping them think through how tenants are moving through the space, um, amenities like, uh, legal dumping, uh, right, to make sure that tenants are having a really good experience, uh, moving through the community. Anything where we can be a set of eyes and ears for, uh, those property managers. Those business owners, uh, when they’re not there, uh, is how we serve those communities today.

Lee Kantor: But it’s primarily like from the the door out.

Markus Scott: Yeah, that I mean, a lot of our businesses door out. Um, but as mentioned, an automotive dealerships, multifamily, a lot of that takes us into the building, into the space as well, uh, from those same cameras, at least, and largely public or populated areas, that a typical business owner or property manager would be walking around to improve.

Lee Kantor: But if a retail store is using cameras inside those, you would be sharing those cameras with somebody who is paying more attention to different aspects of the customer.

Markus Scott: Well, we’re being asked every day to go inside of the store. What we have found over time is you’ve got, you know, a lot of, you know, large box retail partners of ours that have been thoughtful over the years about how to drive up the information that they need. That’s, you know, incredibly proprietary, as you can imagine. Um, they’re thinking about that all the time. But what has happened over the years for us with security as a leading point is that, you know, as you run into these different types of threats, right? You know, let’s talk about a shoplifter for a second. Uh, there’s so many horrible stories of employees trying to engage in those threat points, um, being hurt. Um, you know, heaven forbid, losing their life. Um, and so really, the retail sector has moved to figuring out ways to have non-confrontational intervention in those threat points. Right? And so that’s really where our conversation with retail, uh, has really started to grow, in addition to securing the outdoor environments, uh, that we’ve, you know, done for years. We’re really starting to take that hand off of those types of threats within the store. Um, and then, as I mentioned, uh, analytics that help them think through how to improve, uh, their, um, uh, uh, you know, patron experience, uh, from the moment they park their car to the moment they enter the store. Uh, there’s also places that we focus today.

Lee Kantor: Now, when you’re working with your customers outside of the store and you’re, you know, trying to keep the people safe, and you’re trying to protect the the people’s, um, stuff. Uh, when did you kind of have that aha or epiphany moment where you’re like, you know what, this AI can do a lot better than maybe some of this human intervention. And was there kind of a moment or what did technology evolve to a point where you’re like, okay, now we got to go all in on this. This is the future here. Let’s, um, you know, kind of lean into this type of a solution rather than kind of hiring a bunch of people or dogs or some other, you know, intervention.

Markus Scott: Yeah. Um, you know, I think that for us, uh, aha moment, uh, was really, as I mentioned back in 2014, 2015, but the technology wasn’t good enough back then. Um, I think the realization was, hey, there’s so many customers out there that are looking for this type of solution, right? Call it remote eyes and ears, um, to be partners with them, even when the technology to do that in a super efficient way didn’t exist. Um, when we first got into the business, it was people sitting in chairs and swiveling back and forth, trying to be able to see what was happening on that property and make a decision about it. But, um, you know, AI obviously is in the last couple of years, become the buzzword for everybody and really taken off and make leaps and bounds in terms of the things that we can identify from a behavioral standpoint and analyze. But even back then, we were thoughtful about how do we do this most efficiently with human eyes and ears to ensure we’re not having failure points? We’re not missing the things that matter. Uh, we’re seeing the threats. We’re seeing the opportunities for customers to drive value. And so we were early adopters and utilizing technology, utilizing computer vision, utilizing AI, um, to be able to think how to automate that and make it more effective. More. Sure. Uh, but we still last mile to humans at the end of the day? Um, and likely for a long time, always will. Uh, there’s so many things that AI has made easier for us to have greater coverage for and make this, uh, these types of solutions more cost effective over the years. Um, but, uh, having a human that really understands that environment and what to do with that information on the front end, engineering the right solution. Uh, but in that last mile, to respond appropriately, um, is a big part of still what we do today.

Lee Kantor: Now, when in the past, maybe at the at the earlier stages of the technology, there were cameras and then there was a human kind of on site in that specific location. But I would imagine today that isn’t required. You can have one human, you know, look at a bunch of different things and just wait for triggers from the cameras to tell you that there’s something happening.

Markus Scott: Yeah, absolutely. Um, so, yeah, if you look at our business today, we’ve got about 30,000 cameras we’re connected to in the country. Um, obviously we don’t have 30,000 people looking at those devices. Um, but we are constantly looking at the video streams, uh, with that AI that we’ve built, um, into that video stream, uh, around the clock. Right. And trying to pick out the points of, of areas that we really need to investigate further. Um, on also automating a lot of the insights that our customers want from what’s happening inside of that camera view. So, um, that utilization has continued to increase over time, uh, just as the technology has gotten better. Um, and what we can see and recognize, uh, with artificial intelligence, um, has certainly become more powerful over that time period as well.

Lee Kantor: So can you share a little bit about what this looks like when something bad is happening? You mentioned kind of catalytic converters. What happens if, you know, in one of the places that you have your cameras, you see something suspicious around catalytic converters, like what is happening? Like what would occur? Like, can you walk us through kind of.

Markus Scott: Yeah, absolutely. So yeah, if you want to take about talk about catalytic converters here for a second. So yeah, you know, uh, person walks onto the property, let’s say it’s, you know, 1 a.m., uh, you know, typically what we’re looking for, uh, could be as simple as a line cross. It’s somebody enter the property, or they trespassing on the property. Right. Um, but there’s a million other analytics we can run. Are they loitering? Are they moving in a certain direction? Are there a certain number of people, or are they wearing a certain type of clothing? Uh, you name it, just to customize for that specific environment and the type of threat that we’re looking for. But once we identify that threat with the cameras and the AI running behind it, what happens for us is that alarm, as well as a live feed of that video is sent into our command center, and immediately our operators have access to view that entire property, see what’s happening, uh, really get situational awareness on how to react and respond to that. And that typical transaction for us is, you know, 15 seconds right before we’re putting eyes on.

Lee Kantor: Um, and when you say eyes on this is now human eyes are on this like it’s now we’re we’re the AI has done its job and said, hey, something’s happening. And now you’re putting actual human eyes on this to assess the next move.

Markus Scott: Exactly. So, you know, our AI eyes and ears have been analyzing that video stream 24 hours a day, seven days a week. And now there’s a ten second clip, right? That’s coming off of that camera saying, hey, this is a threat, right? And now we’re seeing what’s happening on that property. Now, from there, our agent or automation can take several steps in this kind of case. Typically what’s going to happen is that we’re going to talk down live right. The first thing although we love kind of what I’ll talk about in terms of catch videos, is really to try to prevent damage as quickly as possible. And so we can speak down, live on that property, you know, make an announcement if it’s a car shopper, right. We could make a soft announcement. If it’s clearly a crime in progress, we can push people off that property at the same time that we are escalating that threat, um, to a responding security guard or a responding officer. You know, what’s great for our technology stack as well is that we’ve created a connection back to those emergency responders. So when I say we we are really proud of part of our mission, which is driving emergency responder safety. When we escalate to responding officers versus, you know, burglar alarms, which are 90% false, when we call, we’re actually passing real time information and video to that responding officer. Right. So for any web connected device, they can drop in a six digit code.

Markus Scott: And now they’re not only hearing what our dispatcher is saying about, hey, there’s a person on this part of the property. You know, they’re doing this right now. This is what they’re wearing. We can actually send that video real time to that officer so that when they get out there, they already know what they’re going into. Right. Uh, who is this person? Where where are they on the property? What’s the threat? Do they have a gun? Um, are they, you know, a million other things that typically when they’re responding, they don’t have context and awareness to. And for our customer who’s sleeping at 1 a.m. is mentioned. Right? All of that is happening in the background. They have access at the same time to everything that we’re doing. Uh, if they want to stay engaged in that, and then the officers have prosecutable information, their real time versus waiting for a keyholder to show up. So that whole process, uh, you know, last year, I think we had 15,000 police dispatches, uh, across 9.9 million alarms. Right. So we have taken away all of that, uh, false alarm rate. Other things that officers typically have to respond to and break that down to things they really need to be involved with and then have context to what they’re responding to so they hopefully can go home safe to their families as well. And we’ve moved that crime away from, uh, from our customers.

Lee Kantor: And then when the person, when the bad guy is kind of wandering around the lot and and you’re. Human has eyes on them. Are they saying, hey, guy in the blue shirt. We we see you. Like, are you trying to get him out of there? Are you?

Markus Scott: Absolutely. Yeah, absolutely. We can you know, oftentimes we’ll deploy sirens or other things that we can initiate to try to move them off the property. We’ve got some really funny catch videos. Again, the main focus is the touring and moving that off property as quickly as possible. But, uh, you’ll you’ll find one which is, uh, when pandas attack, if you if you want to go look up that video, we see some really funny things, including, uh, once somebody showing up to a dealership in a panda onesie, uh, to try to break into, uh, customer cars that, uh, we saw dispatched on, uh, obviously tried to move off the property, but the police got there in time to apprehend that individual and. Quite, quite a funny, entertaining dispatch call when you’re describing that particular trespasser.

Lee Kantor: And because a lot of times, if people are just relying on alarms or sirens, things like that. The the bad guy just probably ignores some of that right there. They’re like immune to that kind of stuff.

Markus Scott: Absolutely. Yeah. And you think about it. I mean, there’s a lot of folks that, you know, think just a siren or an alarm going off or real deterrents. Uh, sometimes it is. A lot of times it’s not even our announcements. Sometimes we’ve seen people turn around and look at the camera and think it’s automated, think it’s fake or just not care. Um, uh, so it’s interesting, you know, we, we, we, we deploy all types of technology to move those threats as quickly as possible. But in the downside case, after all of that 10 million alarm, you know, synthesis, if we have to dispatch, um, uh, really proud that, you know, our officers, uh, that we get to partner with can get there more safely, more quickly, responding to the right part of the property quickly. Um, and it’s been a great, great partnership for us with, uh, with the folks that do the really hard job there at the edge.

Lee Kantor: Now, when you’re using cameras nowadays, are they, um, primarily kind of, um, physical cameras that are located around the, the area or are you using drones as well?

Markus Scott: Uh, great question. Um, so yeah, most of what we work with today are cameras, other types of, uh, IoT devices, uh, sensors, uh, to be able to collect that data, um, uh, that we serve across all of our, uh, solutions today. Uh, but drones are something we’ve worked with robotics as well. Um, in terms of actual kind of the next step of intervention. Uh, that’s a really interesting space that we’ve spent a lot of time in over the years with. That technology is getting better. Um, but we continue to look at how we can be a great partner for not just our partners, but the community and moving that crime away from business owners. Um, uh, quickly, uh, and using resources for our emergency responders, our public, you know, servants, uh, more efficiently, um, and drones and robotics will be a big part of that in the future.

Lee Kantor: Now, when you’re talking to your customers, are they typically going from a do it yourself system to you, or are they moving from somebody they previously worked with because of an issue and then going to you?

Markus Scott: Yeah. Typically across our solution set. I mean, you think about the benefit of AI. People are typically moving from a very costly manual process, um, uh, to using, uh, our type of technology. Right. Um, uh, most of what we deal with are still first time users. Um, people are just, you know, starting to dip their toe in the water and what’s possible, uh, with the data and information, uh, flowing, uh, from, uh, their businesses. Um, Uh, but we also pride ourselves a lot on, uh, the focus I mentioned of, uh, really having a deep, you know, vertical, uh, knowledge. Because when we come in where somebody used a portion of our services before, uh, we really want to be differentiated in how well we do that and driving really, really great efficacy, really, really great service. Um, and that for us really starts in understanding the, the, the, the, the environments that we’re serving. Right. The nuances of that. So vast majority are new time users exploring AI, how it can really help them save money, uh, sleep easier at night, improve their operations. Um, but we also have a lot of folks that are finding us within those industries that have, you know, experimented with other service providers that didn’t really understand that environment. And we love serving both of those folks.

Lee Kantor: Now, um, you mentioned some of the trends upcoming are kind of robotics and maybe more drones and things like that. Are you, um, experimenting with that right now? Like, Look at what stage are we in in that area? Is this kind of at the beginning of this or are we kind of are there you have a bunch of customers that are already deploying some of those strategies?

Markus Scott: Uh, yeah, absolutely. Utilizing it today. And uh, like most things, a overnight, decade long process of experimentation. So, you know, robotics is, uh, been through, uh, really a really interesting, uh, progression over the last decade as people have tried to figure out how to utilize that technology. Well, you know, our type of solution in deploying cameras around our property is way more cost effective than just deploying a guard, uh, through robotics. But, um, robotics has a place in terms of intervention and concierge that, uh, the technology is becoming more robust and easier to utilize. So, uh, with a lot of big robotic names that you would know, uh, we’ve got deployments where we’re kind of the eyes and ears behind that, as well as the rest of the property, and deploying the robot to be that first point of intervention. Uh, drones have gone through similar technology migration. You know, one of the big challenges, you know, eight years ago, uh, even when it was really starting to take off, was around power. And, um, obviously regulations from an aerospace standpoint, you know, as people, uh, have improved upon that technology and a lot of that regulation has been mapped out, it’s getting easier for folks to deploy, uh, the technology and really kind of small business environments, if you will. So we’ve got some really interesting critical infrastructure applications that we’re deploying today, uh, with partners where drones are a part of that application, right, in terms of response or tours around the property.

Markus Scott: Uh, and then we’ve got eyes on in a more significant way, or we’re serving as the remote, you know, GSoC Global Security Operations center for those environments, uh, to aggregate all that data back to and be the first responder, um, on incident. So, uh, we’re still in early innings with both of those pieces of technology just because they’ve had to go through maturation cycles. But, um, but it’s a really interesting way to solve for, um, initial response. Uh, and you see that in places like New York City, uh, that obviously have invested pretty heavily in their drone technology over the last two years here. Um, and being kind of a point of how do we get through this very difficult environment quickly, right? When there’s an emergency getting from a rooftop, you know, three blocks down the road is way easier with a drone in New York City, depending on what’s happening with traffic, uh, than an officer doing so in a police car oftentimes. So there’s going to be a really interesting, uh, world to partner with, uh, responding officers in that environment and get to places quickly, uh, just to provide greater public safety.

Lee Kantor: Now, do you have any advice for the business owner that might be contemplating this? Like, how can they get it? Is there low hanging fruit where they can get an idea of how good their security is right now, and where there is opportunity to improve.

Markus Scott: Absolutely. Um, a lot of really interesting resources out there. But, you know, obviously for us, we love being thought partners. Uh, there, you know, a lot of folks are talking about AI and all types of application. It can be a little bit overwhelming, um, at times to think through how this is actually going to be effective. And I think there’s a lot of folks out there, uh, pitching, uh, AI solutions, uh, in ways that aren’t really going to be effective. But, you know, for us, uh, security is kind of the landing spot for us in our heartbeat, although we do a lot more than that today. Um, so if people need help thinking through this, uh, we love, uh, coming out, helping people think through what’s possible and give free security assessments, uh, around properties, um, thinking through what they’ve got in place, what needs are whether that applies to us or not. Um, and we’re definitely, uh, passionate about how we leverage AI with uh, with surveillance, um, in particular to solve kind of, uh, having guards, uh, more comprehensively around your property. So any business owners need help thinking through that, you know, please visit us. Iq monitoring comm. Um, we’re here around the clock, as you can imagine. Uh, but happy to be helpful as people are thinking through their security posture. Happy to help them think through, uh, deploying guards more cost effectively. Um, and really happy to talk about what that technology and surveillance investment, uh, can do beyond the security to help drive operational improvement, um, customer satisfaction, uh, revenue. A lot of really interesting things you can do with that investment, uh, to make your security, uh, investment go further.

Lee Kantor: Now, is there a story you can share that maybe illustrates, um, kind of the more things that you were mentioning that aren’t the obvious things that maybe people are going to call you about. Um, can you share a success story where you were working with somebody and they came in with problem A, but you were able to kind of help them in other areas as well. That maybe surprised them.

Markus Scott: Oh yeah. Absolutely. Uh, we’ve got a lot, of lot of storylines that we’re really proud of. But, uh, you know, I’ll think through one for you guys with, uh, Atlanta Business Radio. But, you know, we’ve got a partner, uh, in the Atlanta market, uh, that, uh, has been a partner of ours, uh, geez, for almost 20 years now. Uh, I believe 2007. Um, but same kind of model that I mentioned. You know, the landing point for us was they were having security issues, uh, paying a lot of money, uh, to have folks walking around their property. Um, really a great operator, really great brand, um, uh, here in the marketplace. And so we came in to talk about what we could do with this technology. Um, uh, even in those early days before, uh, it’s gotten as good as it is today. Um, just to put eyes and ears on that property more cost effectively. And that was really the start of the relationship. But, you know, as we spent more time with them and got to know the business better, how they were thinking about putting eyes and ears on their property. Uh, that was one of our early entry points into what we really call business intelligence, right? All of the other AI driven insights beyond the security applications. And one of those things, you know, they are very, very customer focused.

Markus Scott: You know, that experience for them is everything. The returning customer is really what drives an automotive dealership profitability. But, uh, they did have a big problem with the number of just, you know, customer credits they were giving away at the door, um, specifically around damage, uh, preexisting damage on vehicles. Right. So after a service trip, customer comes up and says, man, I got a scratch on my car. Uh, they were wonderful partners and just taking care of it because they couldn’t really document what the technology that they had in place, whether it was there before or not or how to go back and find it. Um, and so we really started building out this solution, uh, for them, uh, in the Atlanta market. How could we use those same cameras to document this and turn that experience into something that was going to be positive, but also a revenue generator? Right. And because of what we were helpful in building with them. Now, when those cars showed up the first three months we deployed this technology. Uh, when those cars showed up, they could go back and search the license plate. If a customer brought up a damage issue, go back and see what was there beforehand with really good clarity, um, and turn that interaction into a really positive one, which is, hey, customer.

Markus Scott: Absolutely. So sorry. I see you pulling in here at 301. Uh, is this the scratch you’re talking about? Yeah. Nope. See it here. Looks like something happened in transit before you got here. You know what? We’re actually doing a special today. Can we. Can we actually, you know, take care of that for you. We’ll do it at a discount. Right? And that whole interaction is still positive. What’s been really interesting, in addition to what used you to be long winded, what you’re getting at. In the first three months we saved that customer $80,000. Just in terms of cost related to to the damage claims they otherwise were just writing off. But more importantly, their CSI scores went up 15% at the same time. So, you know, being able to actually improve the customer experience while driving some pretty significant revenue through your operation for us is a passion point. In addition, again, the mission for us that the base which is protecting, uh, their people and the assets they care about, especially after hours, uh, we’re proud about that mission, but it’s driven value for them in a million other ways. And that’s what we geek out about. That’s what we’re trying to do for, uh, for a lot of other businesses around the country.

Lee Kantor: So what do you need more of?

Lee Kantor: How can.

Lee Kantor: We help?

Markus Scott: You know, listen, uh, appreciate the, uh, the highlight here. Um, uh, we’re just getting this message out, uh, more. There’s a million ways that we can serve. We’re going to be expanding, uh, here over the next five years into new industries, we really get to know them. Uh, we’re spreading obviously, into the remaining, uh, parts of the country that we aren’t in today. Um, but, yeah, uh, love getting this message out. Love serving, uh, the Atlanta community in addition to the other places that, uh, that we serve. But Atlanta’s home, and, uh, this is super helpful, uh, just getting that message out to more business owners that we can serve.

Lee Kantor: And then one more time, the website.

Markus Scott: Website is WW IQ monitoring. Uh. That’s monitoring.

Lee Kantor: Good stuff. Marcus, congratulations on all the success. And, uh, you’re doing really important work, and we appreciate you.

Markus Scott: No, thank you for the highlight, Lee. We appreciate it. And, uh, best of luck to you.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Atlanta Business Radio.