Intro: Broadcasting live from the beautiful Georgia World Congress Center for FinTech South. 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: Lee Kantor here, FinTech South 2023 celebrating fintech leaders from around the world. And we’re so lucky to be having some of them on right now. We have Maria Luisa Pineda, and Alejandro Ciallella who’s the CTO with MPS Group. Welcome.

Maria Luisa Pineda: Thank you. Thank you for having us here.

Lee Kantor: Well, before we get too far into things, tell us about MPs Group. How are you serving folks?

Maria Luisa Pineda: Thank you. So MPs group. We specialize in providing customized software development solutions and talent for both small businesses and large enterprises. What sets us apart is our commitment to truly understand the unique needs of each client. We pride ourselves on offering a blend of innovative technology solutions combined with a personalized touch.

Lee Kantor: So what’s the backstory? How did this whole operation get started?

Maria Luisa Pineda: Well, we started actually this year, and we got a great opportunity with one of our clients, which is our Fortune company here in Atlanta, Georgia, and one of the biggest airlines. And we just got the opportunity to develop some of their customer experience capabilities. So we decided let’s go for it.

Lee Kantor: So what do you think is MPs superpower?

Maria Luisa Pineda: So our superpower for sure is going to be our people. And we have a great group of professionals who are constantly learning new technologies and on a constant path for personal development. Their expertise, commitment and collaborative spirit is what drives success for our clients.

Lee Kantor: So how did you become aware of FinTech South? What made you want to come here to this conference?

Maria Luisa Pineda: Oh, I love this conference. I’ve been coming. This is my third year and I am part of the Board of FinTech Tech Society and I’m also co-chair for Advanced Awards. So I was just presenting a couple of hours ago the advanced awards prizes for the five winners. We announced the five winners just a couple of hours ago.

Lee Kantor: So now what advice would you give other organizations to partner with companies in Latin America? It seems like there’s a great opportunity because Latin America is so close to America, especially in the South here. What are some of the do’s and don’ts when partnering with a firm in Latin America?

Maria Luisa Pineda: Well, as we have our CTO here, Alejandro, and he’s leading the development team from Latin America, I think he can better answer that question.

Alejandro Ciallella: Yes, hello. Thank you for having us here. I believe that the advantages that US companies have been working with us are, well, the timezone cultural alignment, great technical expertise. We have a really, truly team spirit. And finally, I think that maybe the most important is that we love to help our clients to be successful with their projects.

Lee Kantor: So how are you kind of attacking the America in terms of getting new clients? How do you make more and more companies aware of your firm and the way you can help them solve their problems?

Maria Luisa Pineda: Well, definitely things like joining the conference, being part of the boards, volunteering, I believe a lot in volunteering and connecting with the community, with the ecosystem and just give, give, give as much as we can first and then definitely having a great network. People can remember that we’re truly here to support the ecosystem and that’s where we get most of our clients from referrals And based on the great network that we have here in Atlanta.

Lee Kantor: Now, what’s the pain a company is having? Where is the solution? Like, what is that kind of initial point of entry.

Maria Luisa Pineda: Based on their needs? So, for example, we are working with a client that needs help with their customer experience and using technology to personalize offers to their clients. So truly, it’s all about understanding the, the client and and a deep level and finding a customized solution for them more than just pushing kind of like a product or a solution. We focus more on the understanding, specifically what they’re working on, what they need so that we can provide a very customized solution to their to their needs so we can mix between. Nearshore offshore on site project development. And we have a very flexible approach because we want to focus on their their needs more than what we are offering to them now.

Lee Kantor: You mentioned doing work with airline. Do you have any industries you specialize in? Is there a niche that you have a sweet spot in?

Maria Luisa Pineda: Yes. So for airlines, that’s definitely one one of the industries and fintech, just for being so connected and having such a great community of fintech companies in in Atlanta, more than 200 fintech companies are here. So that’s definitely an area where we have a lot of expertise as well. And I’ve worked before also we have with insurance companies. That’s another good area. So I would say banking, fintech and airlines, travel industry will be some of our main main core.

Lee Kantor: So what would be a good outcome for you after this show is over that you go back to your team and tell them this was a great show? What would you like to achieve here during these couple days at FinTech South?

Maria Luisa Pineda: I would love to be able to share with the world how what a great community that we have here in Atlanta, Georgia, and in the fintech industry and overall and even we were talking about next year, hopefully we can bring a lot of our team members from Latin America and just provide more visibility globally about the talent that we have here and, of course, in Latin America as well.

Lee Kantor: So if somebody wants to learn more about Nptc group, what is the coordinates? What’s the website?

Maria Luisa Pineda: Perfect is a website is W-w-w dot nptc-group.us.

Lee Kantor: Well, thank you both for coming on and sharing your story. You’re both doing important work and we appreciate you.

Speaker5: Thank you so, so much for having us.

Lee Kantor: All right. This is Lee Kantor will be back in a few at FinTech South 2023.