Aren’t we all really in the customer experience business? During the 20+ years in residential real estate and corporate relocation, the #1 cornerstone of Jill’s business has always been the experience she and her team delivers. Little did she know that this strategy that would become a leading best practice for the world’s greatest businesses to survive in the future. This inspired Jill to interview big business as well as top CX professionals who are leveraging strategies to deliver a superior customer experience, and to share their stories with the business community at large. Join Jill every third Wednesday at 10AM at CXRadio.online.
Orlando Lynch’s foray into the moving business began with one truck purchased from the man who moved him into his Atlanta home in 1987. In the ensuing decades, Mr. Lynch has worked tirelessly to become one of the most recognized and respected leaders in the Southeast relocation industry and to create not only Georgia’s largest moving and storage company, but the region’s best, with an unwavering emphasis on customer service and quality.
Today, Atlanta Peach Movers, Inc. is the largest local moving company in Georgia, and a certified, minority-owned business. Atlanta Peach Movers offers commercial and residential relocation services locally in the Metro Atlanta area, nationally and internationally.
Among its many industry honors, Atlanta Peach Movers was named “2012 Affiliate of the Year – Atlanta Board of Realtors”, and “2011 Vendor of the Year” by the Women of AT&T – Atlanta Chapter, and was named “2010 Supplier of the Year” by the Georgia Minority Supplier Development Council.
Leveraging his marketing degree from Arizona State University, as well as knowledge gained from CEO management programs at both Kellogg School of Management at Northwestern University and Tuck School of Business at Dartmouth College, Mr. Lynch has grown Atlanta Peach Movers to include a fleet of over 40 trucks and six tractor trailers.
The company is committed to giving back and offers pro bono or heavily discounted services to a long list of charitable institutions including: Toys for Tots, Habitat for Humanity, the Warrick Dunn Foundation and Hands On Atlanta, among many others. Mr. Lynch also served on the board of directors of Zoo Atlanta.
An Atlanta resident, Mr. Lynch is married with three grown children.
When not working to fulfill his vision of excellence for Atlanta Peach Movers and volunteering in the community, Mr. Lynch can be found at Turner Field cheering on his beloved Atlanta Braves.
Edmund Ruiz is the Director of Sales for Atlanta Peach Movers. He has been in the moving and storage industry for over twenty two years, and takes pride in his work, his ethics and being the number one moving company in Atlanta. Edmund is very particular with the details of the move logistics, which makes for a fantastic experience for the client.
Edmund has done over 5,000 on site estimates and his overall mission is to have 100% customer satisfaction. He is a U.S. Marine Corp. Veteran with 13 years of service, and has received awards such as the Navy Achievement Medal, Meritorious Mast and Recruiter of the Year.
Edmund has a lovely wife of 20 years and a son who is a first year at Augusta University. He also has a Yorkie and a rescue.
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About Your Host
Jill Heineck is a leading authority on corporate relocations, and is highly sought after for her real estate industry acumen and business insights. As a published author, frequent panelist and keynote speaker, Jill shares her experience and perceptions with people from around the globe.
Jill is a founding partner of Keller Williams Southeast, established in 1999, and the founder and managing partner of Heineck & Co. Her real estate practice specializes in corporate relocations, individual relocations, luxury residential, and commercial properties. Jill’s analytical approach to problem-solving, along with her expert negotiation skills and sophisticated marketing, deliver superior results to her clients. Her winning strategies and tenacious client advocacy have earned her a reputation for excellence among Atlanta’s top producers.
While Jill has received many accolades throughout her career, she is most gratified by the personal testimonials and referrals she receives from her clients. Jill’s unwavering commitment to the customer experience, and her focus on the unique needs of each client, serve as the foundation of her success.
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