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Healthcare Myths and Secrets Revealed E25

October 26, 2021 by Karen

Healthcare-Myths-and-Secrets-Revealed-EP25
Phoenix Business Radio
Healthcare Myths and Secrets Revealed E25
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Healthcare Myths and Secrets Revealed E25

Common myths debunked, secrets from a billion-dollar industry revealed, and spotlights shined on associations, businesses, and nonprofits in Arizona; all in this episode of Collaborative Connections Radio Show and Podcast.

Host, Kelly Lorenzen was on-air with Breck Rice, co-founder of ServRx, Heidi Foglesong, CEO of Swingo Media representing Senior Living Connectors, and Kimberly Mitchell, co-owner of Home With Help.

These amazing business leaders shared so many significant stories and tips about the healthcare industry, that this is a great episode for anyone to listen to.

Thank you, KLM Consulting, Marketing, and Management for sponsoring this show.

ServRx-Logo

ServRx is a leading national pharmacy services company with a focus on workers’​ compensation prescription drug claims processing. With a strong backbone of proprietary IT and decades of experience in the community pharmacy space, ServRx is a revenue cycle management solution for community and independent pharmacies.

Across America, each pharmacy client is as unique as the patients they treat. ServRx prides itself on creating customized solutions to meet the needs of its diverse client base. Rural mom-and-pop pharmacies, regional chains, specialty pharmacies, and large pharmacy management firms alike have turned to ServRx to handle the unique workflow and cash-flow challenges posed by workers’​ compensation.

A winning mix of experience, technology, and economies of scale allows ServRx to promise its clients superior handling of their claims. Whether they process one pharmacy claim per week or hundreds per day, ServRx clients have something in common: peace of mind and increased profitability.

Breck-Rice-Phoenix-Business-RadioX1As Chief Revenue Officer and Co-Founder, Breck Rice leads all aspects of Sales, Marketing, Business Development, and company growth strategies for ServRx, Inc.

Breck holds an Executive MBA with an emphasis in marketing, he is an Adjunct Professor of Marketing at the university level and a serial entrepreneur.

Connect with Breck on LinkedIn, Twitter and Instagram.

Senior Living Connectors is a coalition of quality, trusted resources to help adult children, partners, caregivers and friends help their senior loved one navigate the difficult challenges that come with aging with the guidance and support needed to have success along the way.

Heidi-Foglesong-Phoenix-Business-RadioXHeidi Foglesong is a bilingual media talent and marketing specialist who brings over 25 years of news and media production skills to the table. After graduating with a degree in broadcast journalism, Heidi moved on to an award-winning career as a television news anchor on KTVK TV in Phoenix, Arizona.

She was voted most trusted and popular news anchor in the Phoenix area by viewers for almost a decade. Heidi spent many of her growing up years in Latin America. As a result she is fluent in Spanish which led her to host and produce bilingual international videos. She has also hosted TV lifestyle programs, news talk radio shows and live events.

Most recently, Heidi has created her own production company, Swingo Media, specializing in innovative video marketing campaigns, branded content and programming for digital platforms. Heidi also serves as an advocate for children in crisis and seniors in need here in the valley.

Heidi’s says her greatest accomplishment to date is the privilege of being a mother to her three amazing daughters – Jamie, Heather and Erin.

Home With Help® is a trusted provider of comprehensive non-medical companionship, homemaking, and personal care services in Arizona. We are committed to providing the most compassionate, respectful, and ethical care possible.

Kimberly-Mitchell-Phoenix-Business-RadioXKimberly Mitchell has exhibited her commitment to the greater Phoenix community and to the advancement of women in several areas. She is an active member of the Girls Rule Foundation, serving as a volunteer in multiple areas and co-chairing their quarterly Mother/Daughter summits that feature outstanding speakers and role models for young women.

Kimberly’s dedication to make a positive difference in the lives of young females extends beyond the group level to a concentrated effort on an individual level as well. She is a very active volunteer as a court appointed special advocate for foster children in the CASA program.

Kimberly’s professional activity is also testament to her dedication to the community at large as the owner of a home care business. The company, Home With Help, provides compassionate, respectful and ethical care to people in their homes.

She takes great pride in her ability to provide in home care so those in need of assistance can get it without having to be relegated to facilities unfamiliar to them, and where they may not get the individual care required.

About Collaborative Connections

Kelly Lorenzen started the “Collaborative Connections” show to bring her clients and favorite charities together to meet each other, connect and collaborate in life and business.  She hopes to build a stronger community one show at a time. KLM Consulting

About Our Sponsor

KLM Consulting is a business development firm with over 18 years of award-winning business savvy. Their purpose is to foster the growth and prosperity of small businesses in our community.

Everything KLM does is to help small businesses build, grow, and sustain. They enable owners to get back to doing what they love about their business and bring them happiness.

By offering business development strategy sessions, concierge services, consulting, marketing, project management, and social media training, KLM’s clients can continue to do what they love while having the support they need when they need it.

About Your Host

Kelly-Lorenzen-on-Phoenix-Business-RadioXKelly Lorenzen, CEO of KLM Consulting, is an award-winning entrepreneur with over 15 years of business-ownership experience. She is also a certified project management professional.

Kelly’s expertise is in business development, customer service, marketing, and sales.

Connect with Kelly on LinkedIn, and follow KLM Consulting on Facebook.

Tagged With: Claims processing, Home With Help, revenue cycle management, Senior Living Connectors, Workers' compensation. Return to work

Greenway Health

June 16, 2015 by angishields

Health Connect South
Health Connect South
Greenway Health
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Greenway Health
Mark Janiszewski of Greenway Health and Diana Keough of ShareWIK

Greenway Health

A couple of topics that have come up repeatedly over the course of weeks since we started the Health Connect South Radio show:  Population Health and Interoperability.  On this week’s show we sat down with health IT expert, Mark Janiszewski, EVP of Product Management for Greenway Health.

Mark shared how the company has recently introduced new solutions that are aimed at facilitating better population health management initiatives.  Recent changes in the law are placing greater requirements for focus on preventive health and patient outcomes over the older disease-focused models that reimbursed on a fee-for-service basis.

Greenway’s platform gives providers access to data that empowers them to close gaps in care delivery and better manage a population’s high-cost problems such as diabetes, heart disease, and other chronic illnesses.  Additionally, the company is providing a portal called, Greenway Exchange, that gives patients ability to see their health data, schedule appointments, and even interact with their care providers.

We talked about how the company helps their clients prepare for the coming implementation of ICD-10 coding requirements that are currently set to go into effect in October 2015.  The new coding format will add a much greater degree of detail in documenting patient problems and treatments.

The goal of the ICD-10 changes is to facilitate research, improve outcomes through better case management, decrease medical errors, enhance public health, educate patients on costs/outcomes, and more.

Mark shared some of the challenges that health organizations face in meeting the expectations for the ICD-10 documentation.  The company is helping to prepare their clients for the upcoming changes in coding.

“Greenway Health has always worked to empower our customers so they can deliver high-quality care while being financially sound,” said Tee Green, CEO of Greenway Health. “Never has that been more important given the rise of pay-for-performance, healthcare consumerism and a population with an increasing number of chronic conditions that requires coordination between multiple caregivers. Greenway Community enables providers to gain actionable insight into clinical and financial performance at all levels of the care continuum like never before.”

Greenway Health has been providing health IT solutions since 1977.  Over time, the company has grown significantly, both organically and through merger.  As an enterprise, the company delivers clinical, financial, and administrative information tools providers need to practice medicine the way they want to practice.

Greenway helps providers stay ahead of the complex regulatory requirements, maximize revenue and, most importantly, focus on their patients rather than on technology.  The company accomplishes this through intuitive user interfaces, interoperability leadership to exchange clinical data and facilitate connected care, and a grass-roots service culture.

Special Guest:

Mark Janiszewski, EVP, Product Management, Greenway Health  linkedin_small1  twitter_logo_small  facebook_logo_small3

Greenway Health

  • Bachelor of Commerce, Concordia
  • UniversityGraduate Diploma, Public Accountancy, McGill University
  • Previous Director, Account Marketing, Nortel Networks
  • Former VP, Product Management, Revenue Cycle Solutions

sharewik logo Crop

 

Tagged With: CW Hall, Diana Keough, EHR, electronic health record, electronic medical record, EMR, greenway community manager, greenway exchange, Greenway Health, greenway marketplace, Health Connect South, Health Information Technology, Healthcare, ICD-10, Intergy, interoperability, Mark Janiszewski, pay-for-performance, Population Health Management, revenue cycle management, ShareWIK Media Group

Year End Planning for Medical Practices

October 31, 2013 by angishields

The Doctors Roundtable
The Doctors Roundtable
Year End Planning for Medical Practices
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The healthcare environment changes daily and physicians often struggle to keep up with regulatory changes, competition and reimbursement changes. There are many challenges looming: Obamacare, ICD-10 and Meaningful Use. Providers must spend time working on their practices as well as in their Atlanta Business Radio practices to thrive and not just survive. However, practices do not have to stay in a reactive mode. Taking time to plan can put a practice in a proactive mode to be able to anticipate and appropriate respond to opportunities, changes and challenges.

Quarter 4 is the perfect time to take action to minimize tax burden, maximize retirement plans, reconcile inventory, create the coming year’s budget and evaluate the coming year’s capital needs. Taking inventory, updating depreciation schedules, retirement planning, fee schedule analysis, A/R cleanup, tax planning, productivity and compensation evaluation are just some of the year end financial activities that can really make a difference in achieving solid financial performance.

Planning for retention of market share and growth is key to future practice viability yet how many practices have a formal, annual marketing plan. Marketing is often viewed as an expense vs. an investment yet new patients are a critical piece of revenue generation for every practice. The same marketing plans often do not yield different results and how providers reach, communicate with and message to current and potential patients is changing. Year end is a great time to acknowledge referral sources and examine the ROI of existing marketing efforts, brand cohesiveness, content relevancy and process, social media effectiveness and to make adjustments as needed. In a recent poll, 51% of patients said that digital communications would make them feel more valued as a patient and 41% said social media would affect their choice of healthcare providers. Is your practice keeping up with the interactive“new word of mouth” ?

An overall strategic plan can be the differentiating for success. Yet, many providers either don’t know how or feel they don’t need it. Yet, evaluation of Key Performance Indicators (KPI’s) to show the current standing of a practice, a SWOT analysis, a competitive overview and then making and implementing a strategic plan will help all businesses be positioned to recognize and capitalize on growth opportunities, assist in overcoming challenges and help protect market share for any business. Why should the business of medical practices be different?

In this segment of The Doctor’s Roundtable, three industry subject matter experts will weigh in on tips, strategies and considerations for year end planning for 2014 for medical practice success. Join Sharon Allred of LW Consulting ( a healthcare strategic planning expert), Beth McCauley of McCauley Marketing and Mark Estroff, CPA and medical practice tax expert as they share their best advice for positioning your practice for success in 2014. Listeners can visit: www.lw-consulting.com , www.mccauleyadvertising.com and www.pyagatesmoore.com for more information.

 

Mark Estroff

  • CPA, PYA GatesMoore

Beth McCauley

  • Founder, McCauley Marketing Services

Sharon Allred

  • Principal, LW Consulting

estroff-mccauley-allred_header

Tagged With: consumers, distribution channels, double taxation, E/M Coding, Electric health record cloning, elevator speech, fixed asset acquisition, Georgia film credits, Georgia Retraining Tax Credit, high deductible plans, ICD-10, Key Performance Indicators, KPI’s, Legal entity choice, Meaningful Use, medical, OIG workplan, payer contracts, Payer negotiations, physician compensation, Retirement plan contribution, retirement planning, revenue cycle management, strategic planning survey, Surtax and ACA, tax planning, Time of service collecttion

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