The Mark Bishop Show Archives - Page 8 of 19

TMBS E112: Beth Stiller, CEO of Massage Envy

October 3, 2020 by angishields

Tucson Business Radio

TMBS E112: Beth Stiller, CEO of Massage Envy

00:00 /

Why and how during a time like this pandemic that a firm like “Massage Envy” can be bringing in new clients to their licensed therapists, 110 Franchise locations every day across America

Beth Stiller was promoted to CEO of Massage Envy on November 25, 2019.  She is the first female leader of the brand, the largest provider of therapeutic massage and skincare services in the U.S. collectively across its nearly 1,100 franchise locations in 49 states.

 Beth has more than 20 years of global and domestic experience in retail, branding, merchandising, and management.  

She is a driver of retail and product innovation with a proven track record of achieving results through motivating teams and influencing positive change. 

She joined Massage Envy in 2016 as Chief Commercial Officer. 

In this previous role, she was deeply involved in all facets of commercial and operational strategies and the development and deployment of services, products, and programs to the Massage Envy franchise network. 

TMBS E111: Tim Burke, Investing in High-Tech

October 3, 2020 by angishields

Tucson Business Radio

TMBS E111: Tim Burke, Investing in High-Tech

00:00 /

AMERICANS ARE RECONSIDERING INVESTING IN HIGHER EDUCATION DUE TO COVID-19. Tim Burke – Principal in Tailored Solutions – Edward Jones. An Investment Strategist giving us Tips on Savings Tools and Online Resources for Financial Literacy

Edward Jones’ ongoing effort to increase financial literacy around topics like education savings with an in-school pilot for high school students and teachers and an at-home curriculum for families whose children are currently learning remotely is a saving factor for many Tim but eighty percent of those currently saving for an in-person, four-year college or university cited concerns that the quality of education may suffer if universities move to online learning, including access to tools and resources necessary for education (47%), lack of community aspects at school, such as sports teams, clubs and on-campus housing (35%) and required in-person lab time (31%).

About Tim Burke

Tim Burke leads the Discovery team within Tailored Solutions and joined Edward Jones in 1999 as an equity analyst following the telecommunications industry.

He holds a bachelor’s degree in finance and economics from the University of South Carolina and a master’s degree in finance from the University of Texas at San Antonio. He currently serves on the Advisory Board of SouthSide Early Childhood Center.

TMBS E110: Holly O’Neill, Chief Client Care Executive BOA

October 1, 2020 by angishields

Tucson Business Radio

TMBS E110: Holly O’Neill, Chief Client Care Executive BOA

00:00 /

DELIVERING SEAMLESS CLIENT EXPERIENCES IN A CHANGING LANDSCAPE

  Holly O’Neill, Chief Client Care Executive

As we look forward to National Customer Service Week, it is important to understand how clients and companies are both redefining the client experience. My guest for this show is Holly O’Neill, Chief Client Care Executive, Bank of America,

Right now, as client expectations continue to shift and face-to-face interactions are limited, it’s essential for businesses to find new ways to create positive experiences. Companies have had to pivot quickly or improve upon their existing client care models to create more meaningful and personalized experiences in order to meet clients’ changing needs. This has meant anticipating changing client needs, delivering a consistent client experience across all channels, and continuing to offer a balance of digital tools and in-person services.

Adapt your company’s client care approach during moments of need, moving quickly and effectively
Create personalized solutions for each client need
Incorporate digital solutions into your company’s client care strategy
Utilize multiple streams of feedback to listen to clients and adjust the client care strategy
Identify and determine what clients should expect from their financial institution during this time and beyond

ABOUT HOLLY O’NEILL

Holly O’Neill is the Chief Client Care Executive and leads Consumer, Small Business & Wealth Management Client Care at Bank of America.

Her team provides financial solutions to more than 66 million clients each year, with a focus on delivering exceptional and distinctive client care with each interaction.

TMBS E109: Sarah South, Ph.D., V. P. at AncestryDNA

September 25, 2020 by angishields

Tucson Business Radio

TMBS E109: Sarah South, Ph.D., V. P. at AncestryDNA

00:00 /

Sarah South:

 Sarah South, Ph.D., has served as Vice President of Laboratory Sciences at AncestryDNA, LLC since August 2016.  Previous positions have included VP, Clinical Laboratory Operations at 23andme, Associate Professor in the Department of Pathology at the University of Utah, Medical Director at ARUP Laboratories, and Laboratory Director at Lineagen. Through these positions, Sarah has focused her career on genetic technologies and the interpretation of genetic results, with a more recent focus on scaling access of genomics to a broader population. 

 Sarah received her Ph.D. from the Johns Hopkins School of Medicine in Human Genetics.  Her doctorate provided broad training in human genetics, with a research focus on the genetics of peroxisomal biogenesis disorders.  After completion of her doctorate, Sarah completed two postdoctoral fellowships, the first focused on prenatal research projects within the Department of Obstetrics and Gynecology at Johns Hopkins Hospital and the second in Clinical Laboratory Genetics at the University of Utah.   Sarah is board certified by the American Board of Medical Genetics and Genomics and participates in numerous national genetic committees and organizations.

TMBS E108: Dr. Sonye Danoff, Facts About Pulmonary Fibrosis

September 23, 2020 by angishields

Tucson Business Radio

TMBS E108: Dr. Sonye Danoff, Facts About Pulmonary Fibrosis

00:00 /

THE FACTS ABOUT PULMONARY FIBROSIS

September is National Pulmonary Fibrosis Awareness Month and more than 200,000 Americans are living with pulmonary fibrosis, a lung disease with no known cure. In this episode, we are going to learn the symptoms, risk factors, and treatment options and why early diagnosis is so important. My special guest is –

SONYE DANOFF, MD, Ph.D., Senior Medical Advisor for the Pulmonary Fibrosis Foundation (PFF) Care Center Network and PFF Patient Registry; Associate Professor in the Division of Pulmonary and Critical Care Medicine and Co-Director of the Interstitial Lung Disease Clinic at Johns Hopkins University.

SONYE DANOFF:

Dr. Sonye Danoff is an Associate Professor of Medicine in the Division of Pulmonary and Critical Care Medicine,

Co-Director of the Interstitial Lung Disease/Pulmonary Fibrosis Program, and Associate Director of the Myositis Center at Johns Hopkins University School of Medicine. 

Dr. Danoff is an expert on Pulmonary Fibrosis Foundation Care Center Network; Pulmonary Fibrosis Foundation Therapeutics Network and Interstitial Lung Disease.

September every year is is the PFF presents Pulmonary Fibrosis Awareness Month.

TMBS E107: Doug Olson, MD; Chief Medical Officer

September 17, 2020 by angishields

Tucson Business Radio

TMBS E107: Doug Olson, MD; Chief Medical Officer

00:00 /

More About Dr. Doug Olson:

Dr. Doug Olson is Chief Medical Officer at the Center for Medicaid and CHIP Services (CMCS) at the Centers for Medicare & Medicare Services (CMS). Dr. Olson works to advance value, quality, and equity in Medicaid and CHIP, supporting CMCS’ mission to improve the health of the programs’ 73.5 million beneficiaries. 

 He has had a career focused on the underserved, caring for the needs of Medicaid beneficiaries, and collaborating with delivery systems to improve the quality of care with a special focus on complex patients.

Prior to his time at CMS, he worked in clinical leadership positions in the community health center setting, working to advance quality for patients of all ages. He worked collaboratively to design systems that focus on integration among medical, behavioral health, and dental services with a focus on social determinants of health and community collaborations.

 Dr. Olson graduated from George Washington University School of Medicine and completed his residency and chief residency in internal medicine/primary care at Yale. A fellow of the American College of Physicians and the American Society of Addiction Medicine, he is board certified in both internal medicine and addiction medicine.

TMBS E106: Rhonda Medows, M.D., Ayin Health Solutions

September 4, 2020 by angishields

Tucson Business Radio

TMBS E106: Rhonda Medows, M.D., Ayin Health Solutions

00:00 /

Rhonda Medows, M.D. CEO, Ayin Health Solutions an Expert on – How Tools Help Employees Stay Healthy in the Workplace Welcome Rhonda?

The COVID-19 pandemic has forever changed the landscape of health and safety in America.

Limited testing capability, extreme infection rates, and an ill-equipped workforce have created major hurdles to our way of life and economic prosperity.

As we begin to re-enter the workforce, health status will continue to be an ongoing and daily concern for both employees and employers. Testing for both the presence of antibodies to SARS-CoV-2, the virus that causes COVID-19 disease, and for active COVID-19 infection among employees is essential, as well as health screening, symptom assessment, monitoring, and health care coordination for employers seeking to safely reengage staff returning to the workplace.

MORE ABOUT DR. RHONDA MEDOWS:

Dr. Rhonda Medows is the Chief Executive Officer of Ayin Health Solutions (Ayin), an enterprise population health management company.

Under her leadership, Ayin provides technology solutions and services to organizations that are shifting focus from costly in-patient care to cost-efficient, compassionate ambulatory care, and digital engagement.

She also serves as the President of Population Health at Providence St. Joseph Health (PSJH), where she oversees Health Plan, Value-Based Care, Payer & Strategy Contracting, Physician Services, Care Management, Population Health Informatics, and the affiliated Pacific Medical Group.

Prior to joining PSJH, she was an Executive Vice President and Chief Medical Officer at UnitedHealth, where she led improvement initiatives to enhance clinical quality and operational excellence.

In the public sector, Dr. Medows served as commissioner for the Georgia Health Department of Community Health, secretary of the Florida Agency for Health Care Administration, and Chief Medical Officer for the Centers for Medicare & Medicaid Services Southeast Region.

Dr. Medows holds a bachelor’s degree from Cornell University, earned her medical degree from Morehouse School of Medicine, and practiced medicine at Mayo Clinic.

TMBS E105: AI Scans, Dr. M. Hecht & Nafissa Yakubova

August 19, 2020 by angishields

Tucson Business Radio

TMBS E105: AI Scans, Dr. M. Hecht & Nafissa Yakubova

00:00 /

NYU Dr. Michael Recht/ Facebook AI: Nafissa Yaku/bova

We are hearing more about AI every day now and there has been an AI Breakthrough from NYU Langone Health and Facebook AI to Significantly Accelerate MRI Scans

So, let’s find out “How fast MRI Would Be Better for Patients, Broaden Access to Scans, and Potentially Change How MRIs are Used”

ABOUT fastMRI:

FastMRI is a joint research project from NYU Langone Health and Facebook AI to advance AI and enable faster MRI scans.

FastMRI takes a very different approach than most research in AI for medical imaging. Unlike most projects, which try to use AI to automatically detect anomalies, Facebook is using AI to create accurate medical images from much less data.

The FastMRI team has developed AI that can create MRI images from just a fraction of the raw data previously required. The code will be open-sourced so other researchers and MRI scanner manufacturers can build on and further test it.

This rigorous clinical study shows FastMRI can work in the real world. With 4x less data, FastMRI creates images are as diagnostically accurate traditional MRIs.

Faster MRI scans will be better for patients, clinics, and communities, and could even enable new use cases for MRIs.

TMBS E104: April Schneider: Teach Children Financial Skills

August 14, 2020 by angishields

Tucson Business Radio

TMBS E104: April Schneider: Teach Children Financial Skills

00:00 /

THE KEY FINANCIAL SKILLS PARENTS NEED TO TEACH THEIR YOUNG ADULT CHILDREN

April Schneider:

 April Schneider is the head of Consumer and Small Business Products at Bank of America. Her team is responsible for delivering the products and services that help Bank of America’s 66 million consumer and 3.5 million small business clients meet their financial goals. Schneider’s team consists of approximately 800 employees across the country.

 Schneider and team are focused on providing clients with a full range of convenient and innovative financial products and services. They are responsible for growing Bank of America’s $700 billion in consumer and small business deposits and $95 billion in outstanding credit card balances. This includes the development, pricing and management of consumer deposits, debit and credit cards, first mortgage, home equity, vehicle lending, GWIM banking, and small business banking solutions. 

 Schneider has worked in the consumer products space for more than 20 years. Since 2007, she has held a number of leadership positions at Bank of America including Products and Pricing executive, Mortgage and Home Equity Products executive, Pricing and Portfolio Management, Capital Markets, and Secondary Marketing. 

 Schneider holds a Bachelor’s degree in Economics from Hiram College in Ohio and a Master’s degree in Economics from the University of South Carolina. She serves as a Market Sponsor for Tucson, AZ, Executive Sponsor of the bank’s Parent Care Network and currently leads the advisory board for BAI Research. 

 www.bankofamerica.com/student-banking/