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BRX Pro Tip: 2 FAQs About Being a BRX Studio Partner

October 10, 2024 by angishields

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BRX Pro Tips
BRX Pro Tip: 2 FAQs About Being a BRX Studio Partner
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BRX Pro Tip: 2 FAQs About Being a BRX Studio Partner

Stone Payton: And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, now that we’ve got a little steam under our expansion, our Business RadioX Studio Partner Program, we’re starting to get a lot of questions. What are some of the most frequent questions that you think we’re getting these days?

Lee Kantor: Well, I think the first question people ask when they’re inquiring about the Business RadioX Studio Partner Program is how do I make money with Business RadioX?

Stone Payton: Well, I’ll tell you what my experience has been. And, you know, we’ve been at this a while, but the most immediate return on that investment of time, energy and money is a perpetual prospect pipeline for growing your existing business, people who are genuinely excited about talking with you. I mean, that is so important to us in such a fundamental aspect of our value proposition, I guess you would say, that we actually guarantee a minimum of 60 prospect discovery calls in your first six months as a Business RadioX studio partner. So that’s the fastest way that you begin to get a return on your money.

Lee Kantor: Yeah. So that the way you make money initially is use, leverage the platform to build your own existing business, whatever that professional service business is. And then once you got that going, then you can tap into, I think there’s over two dozen ways within the business. If you want to get into the Business RadioX business, there’s about two dozen other ways you can make money just by providing the service that Business RadioX provides to your clients in a variety of ways.

Stone Payton: There really are a lot of revenue streams, you know. In addition to being a managing partner of the Business RadioX network, I also run a studio in a community in Woodstock, Georgia. I’ve really kind of honed in on two major revenue streams here in my community in Cherokee County and in Woodstock, Georgia.

Stone Payton: The first one is I like so many of our Business RadioX studio partners. I have a handful of clients who are in the professional services arena, you know, a business attorney, a CPA, an IT managed services guy, a coach, a consultant. And for all of those people, you know, they don’t need a thousand more Facebook buddies. What they need is a dozen more real relationships. And if they can get that done over the course of, you know, 8 to 12 months, that really moves the needle in their business.

Stone Payton: So I work with them to identify the people who are most important to them, their most coveted prospects, their most trusted referral sources, the associations and professional organizations who are serving that specific ecosystem. And then I’ve helped them design a show that is really built to support and celebrate the people who are doing really good work in that arena. And I’m helping them build real relationships real fast with those folks. And I charge each of those clients a monthly fee, and I’m able to deliver a very handsome, actual green dollar return on their investment. They’re happy to write me the check because they’re getting that financial reward. They’re also getting the authority and the credibility. They’re getting the halo effect of contributing to the community at large, but also that specific niche, if you will. So that’s my kind of core revenue stream.

Stone Payton: And then, I’ve built out a pretty robust community partner program here, because there’s a whole tier of business people here in my area that, you know, my fee structure is just a – in my fee structure, I charge $2500 a month, no contract. Cancel any time. I charge $2500 a month. But there’s a lot of – there’s quite a few small business people who are doing good work for the community, their profession, the market. But that fee structure is just a little bit out of reach for them. Right? And I wanted to serve them as well.

Stone Payton: And so I built out this community partner program, and I still let them tap into some of those same advantages. I set them up where they’re essentially ambassadors for what we call the the House Show, the Cherokee Business Radio Show. And they pay a much more modest fee. I’m talking like 1250 bucks for the year, but they are able to act as ambassadors for the program, represent themselves as sponsors of Cherokee Business Radio. They can invite a certain number of people to appear. And not only is that helping a lot more people, it’s also a great way for me to continue to get the guest flow that I want coming through. So everybody wins. And, you know, 1250 a year may not sound like much, but yeah, go get 50 community partners and do the math. So those are my – and there’s a lot of other things that you can do too to make money. But those are my two main revenue streams here in Woodstock.

Lee Kantor: And the second question we get a lot is what do I get for the money I am paying for this Business RadioX subscription? What am I getting tangibly from that investment?

Stone Payton: So right out of the box, you’re getting the initial setup, the launch, kind of a best practices dump, if you will, and continued exposure to not only me and you, who kind of put this thing together, but also our community of other Business RadioX Studio partners. There’s some equipment and all that that we provide to help you get kind of a branding kit and some of the equipment to help you get going, but you get that initial launch and all that. But you also – that covers your first six months of subscription, and then we just handhold you all the way through the entire process.

Stone Payton: The entire objective in setting this program up and nurturing a new studio partner, we really want you to focus on the fun part and the part that you need to be doing to build a solid foundation in the long term for your business. And that’s building those relationships, going out into the community and providing that platform for the people who are important to you and for the business community in general, to share their story and promote their work. And so we try to take all of the stuff that really bogs a lot of people down when they try to do something in this arena.

Stone Payton: All of the technical stuff, the infrastructure, all of that, we try to take all of that off of you. And from day one, you’re tapping into brand equity that’s got, you know, a 21-year foundation has use cases for virtually any scenario you or a prospective client can come up with. So you really are joining a fraternity that’s got quite a few things figured out at the risk of sounding a little bit immodest.

Lee Kantor: Right. And you’re getting the authority kind of built in just by being part of the team because you’re on a website that has a super high authority ranking, and you’re getting that real estate on that website, and you don’t have to create and that you’re part of this thing. And like you said, you’re getting this kind of ongoing coaching calls, you know, as much as you need to get going. You’re getting any type of technical assistance when it comes to the audio or the website stuff. You’re getting all the content syndicated to every single platform that’s out there. That is a major player in this field. And so you’re getting that kind of distribution and you’re getting access to all of the brains of all the people doing this.

Lee Kantor: And then the bottom line is this is your own business. And you get to keep all the money. I mean, you’re generating – 100% of the revenue is your revenue. We don’t take a royalty. You’re you’re keeping all the money that you earn in whatever way you earn it using the platform.

Lee Kantor: And then you also are, you know, there’s no ceiling. Like, you can make as much money as you want. You can charge whatever you want to charge. We give you a lot of autonomy when it comes to that part of the business. So people appreciate that part of it having the autonomy and knowing that they have kind of this support system in place so they don’t have to feel like they’re doing this by themselves.

Stone Payton: Well, and I didn’t mention a minute ago, and I guess because I don’t do a lot of it here individually for a fee. I do quite a bit of it as just investing back into the community here locally, and that’s like I’ll go to like events that are happening around town. We have a cool little green in downtown Woodstock, and I’ll show up for half a day and conduct some interviews at some of these events.

Stone Payton: But you and I together here in the metro Atlanta area, I mean, you want to talk about a revenue stream. You and I are going to do the conference and trade show work, especially for the association clients here more recently. I mean, that’s a handsome revenue stream, too. And if I were solely a Business RadioX Studio partner, I’d probably put some real energy into that revenue stream, too.

Lee Kantor: Yeah, those events are happening all over the country. And, you know, we just had one of our studio partners just come back from Vegas doing one for his client. So yeah, there’s so many there. I think there’s over two dozen revenue streams that people are using within our network. And so, those are all available to you.

7 Low Cost Customer Retention Strategies

October 10, 2024 by angishields

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October 10, 2024 by angishields

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Answering the Most Common BRX Sales Objection

October 10, 2024 by angishields

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BRX Pro Tip: Showcase Your Clients

October 9, 2024 by angishields

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BRX Pro Tip: Showcase Your Clients

Stone Payon: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, this tip, it’s easy for us to do, but I really think, you know, being in the business that we’re in, but I really think it applies to any business and it’s exercising this discipline of showcasing your clients.

Lee Kantor: [00:00:21] Yeah. I think it’s so important to invest some of your marketing dollars in showcasing your clients. And the reason I believe that is because it’s a lot easier to grow your business if you’re retaining your clients and getting referrals from your clients. And the great way to retain your clients and get more referrals from them is if you invest some of your marketing dollars in spotlighting them and showcasing them. That’s signaling to them that you really appreciate them, that you think that their work is important and that you’re holding them up and you’re giving them some of the love and appreciation that everybody kind of needs.

Lee Kantor: [00:01:00] So, be sure to invest some of your marketing dollars in telling their stories. Make a big deal about their business. Help them get the word out about the important work that they’re doing. If you do this relentlessly with every client, you’ll see them reciprocate and brag about you and your work. That’ll give you more referrals. That’ll keep them as clients longer.

Lee Kantor: [00:01:19] At Business RadioX, this is just built into our kind of the way that we do business every day. We’re constantly doing this and even – and we can do more of this by investing in them and doing press releases and doing more ads for their shows. Anything that we can be doing to help them get the word out about the work they’re doing is something we should be investing in.

Empowering Care: Hawa Dicko’s Mission to Support the Elderly and Their Families

October 8, 2024 by angishields

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Women in Motion
Empowering Care: Hawa Dicko’s Mission to Support the Elderly and Their Families
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In this episode of Women in Motion, Lee Kantor interviews Hawa Dicko, owner of Compassion Adult Daycare in Aurora, Colorado. Hawa shares her journey from Ghana to establishing her business, which provides non-medical day-to-day care for elderly individuals and those with developmental delays. She discusses the challenges of transportation and caregiver recruitment, her involvement with the WBE community, and her plans for expansion. Hawa emphasizes the importance of community, caregiving, and support systems, highlighting her commitment to empowering women in business and providing quality care.

Hawa-DickoAs the Founder and CEO of Compassion Home Care, Hawa Dicko is committed to delivering exceptional home care services to individuals and families throughout Colorado. At Compassion Home Care, our mission is to provide compassionate and personalized support that allows clients to maintain their independence and dignity while receiving the assistance they need in the comfort of their own homes.

With a focus on quality care and client-centered services, we strive to create a nurturing and supportive environment where individuals can thrive. Our team of dedicated caregivers is highly trained and passionate about making a positive difference in the lives of those we serve.

At Compassion Home Care, we offer a range of services tailored to meet the unique needs of each client, including personal care, medication management, companionship, and household assistance. We work closely with clients and their families to develop customized care plans that promote overall well-being and enhance quality of life.

Hawa is proud to lead a team that is dedicated to providing compassionate and reliable care to our clients. Together, we are committed to making a meaningful impact in the lives of individuals and families in our community through the compassionate services we provide at Compassion Home Care.

Connect with Hawa on LinkedIn.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX Studios, it’s time for Women In Motion. Brought to you by WBEC-West. Join forces. Succeed together. Now, here’s your host.

Lee Kantor: Lee Kantor here, another episode of Women In Motion. But before we get started, it’s important to recognize our sponsor, WBEC-West. Without them, we couldn’t be sharing these important stories. Today on Women In Motion, we have Hawa Dicko with Compassion Adult Daycare. Welcome.

Hawa Dicko: Thank you.

Lee Kantor: I am so excited to learn more about your business. Tell us about Compassion Adult Daycare. How are you serving folks?

Hawa Dicko: Thank you so much for the opportunity and bringing me along. My name is Hawa Dicko, a wife and a mother of four beautiful girls. I was born in Ghana and I live in Aurora, Colorado. I came from a family who instilled in the value of hard work, community, and family. So, prior to starting my own businesses, I worked in a healthcare field as a caregiver.

Hawa Dicko: While I was working in this field, I noticed the lack of women in leadership, which then inspired me to use my skill to learn in something that is greater, and I started to open an adult daycare in Aurora, Colorado. So, Compassion Adult Daycare is my first company. I opened and I manage it together with an amazing team of workers in the past decades, provided a supportive and engagement environment for elderly individuals, fostering a sense of community and well-being.

Lee Kantor: So, tell us about the service. Who is a good customer for you? Like what are they going through where your service helps them?

Hawa Dicko: So, I serve individuals, elderly, and people with developmental delays, and they’re shortened as IDDs. So, people with mental delays who need help go into the community getting their health care, going to doctor’s appointments, going to maybe the library to pick up books, going to the mall to see something, to go buy something, they’re going to their doctor’s appointment and all that. So, people in the community, more of elderly and more of people with developmental delays.

Lee Kantor: So, you’re helping them with kind of non-medical day-to-day care.

Hawa Dicko: Yes. Yes.

Lee Kantor: Are you giving them their medicine or do you give shots, things like that?

Hawa Dicko: Thank you for your question. I don’t give them shots, but I give them medication if they bring it with the doctor’s order and I have a prescription on it. I have a few of my people trained in my facility that we do provide that care, but we don’t give shots.

Lee Kantor: Right. So, if they give you these pills have to be taken at 3:00 p.m., your team can make sure that happens?

Hawa Dicko: Yes, please. We do that.

Lee Kantor: Right. Like if I have an elderly parent, that’s one of my concerns that they’re taking their medication properly and they might forget, and then you make sure that that happens.

Hawa Dicko: Yes, we do that. And some people need companionship. Some people are just home alone. They need somebody to come sit with them, talk to them, take them to the appointment, remind them that they shower, they did other daily activities. Yes, we do that as well.

Lee Kantor: So, are you there typically 24 hours a day? Do you have a team of people that could be there 24 hours, or is it mostly like kind of shifts of maybe 8 hours or 16 hours?

Hawa Dicko: Yes. So, we have the day center that is operated from 8:00 to 4:00. And then, we have the other CNAs that go to other people’s homes and that one is also 24 hours care that we do. Yes.

Lee Kantor: So, you can actually go to the person’s house so they can kind of stay at home longer rather than go into a facility or you have a place for them to go during the day?

Hawa Dicko: Correct.

Lee Kantor: Now, you said that you were a caregiver earlier in your career, what compelled you to kind of take the risk and the initiative to start your own business?

Hawa Dicko: Yes. As I said, working with that field, I noticed there was a lack of women leadership and people opening their own business like that as ladies, as women, so that made me step in. And, also, I love helping people and it’s my passion. Waking up knowing I’m going to meet some ladies or some people at my day program or going to people’s house giving them the care that they need makes me happy.

Lee Kantor: Now, are you at the point where you’re not doing a lot of the care anymore, but you’re just finding the appropriate caregiver and managing the business and getting new business?

Hawa Dicko: Right. I do most of that. And some time, there are some clients I can’t just say no, I don’t want to see them. I have some clients, they just come here to see me, so usually we work together.

Lee Kantor: Now, are you finding that as the population ages there’s more and more need for caregivers for this segment of the population?

Hawa Dicko: Correct. It is, and I am finding most of them. But now, the geographical locations and places that we can travel and go is limited because of transportation and other boundaries that have come to us.

Lee Kantor: So, there’s a lot of need, but it’s difficult for you to get your caregivers to the places?

Hawa Dicko: To them, correct.

Lee Kantor: So, that’s the next challenge you’re working on?

Hawa Dicko: Yes, I am. So, I’m trying to find access, I’m trying to get some funding and get more accessibility, like getting extra vans, extra small vehicles for them to travel.

Lee Kantor: Now, where are you getting your caregivers? Is it difficult to find caregivers?

Hawa Dicko: No. My end, no. Because some of them from word of mouth and how I treat the ones that I work with, yes, so they know people that they refer to as to work with. So, for us, we don’t have issue of employees.

Lee Kantor: So, that’s great to have that ability. Now, you just have to get through this transportation challenge and then you’ll be able to serve more people.

Hawa Dicko: Correct.

Lee Kantor: So, now, you mentioned that your ideal client is a person, a senior, or somebody that has developmental issues, how do you find the clients? Do you run ads or do you have partnerships with different hospitals or assisted living? Where do you find your clients?

Hawa Dicko: Thank you so much for your question. So, with the people with developmental disabilities, we get referrals from the CCBs, those are the Community Center Boards that the state send to, and they send the referral. It’s a pool, so everybody gets to respond to it. If you are lucky, they pick you. Or when they read about you and they want to come try at your day program, then they stay.

Hawa Dicko: I do other commercials also on the side of putting it on most retail places, putting it at the churches, most community, restaurants. That’s where I commission, I advertise for the day program.

Lee Kantor: So, they’ll see something and go, “Oh, I have this need,” and then they can just contact you, and then you talk to them and see if it’s the right fit?

Hawa Dicko: Yes. We first do a meet and greet. I go see them or they come see me. And if they want to try, I give them two days to try for free. That one, we don’t charge either the state or personal. Sometime they pay out of pocket. I don’t charge them for that. Once you make a decision, you sign the contract with me or you sign a paper work with me saying you want to come, then we start the agreement and we go from there.

Lee Kantor: Now, do you find that a lot of times the individual who needs the care isn’t the one that contacts you, but maybe a family member or somebody else is contacting you on their behalf?

Hawa Dicko: Yes, they do. And sometimes that’s a challenge I have on that side too. A client, like disabled clients, they will say they like it, they want to come, but then the guardian or the caregiver or the caretaker will say, “No, I don’t want to go there.” And it’s a little bit chilling sometimes that they make the decision and they keep saying, no, we don’t want her to go or don’t want him to come. But we have some clients that they are their own guardian, that they make decision on their own. So, those people, I don’t have issue with them. They can say yes or no and we are okay with that.

Lee Kantor: Yeah. I would imagine when you’re working with a family member, it’s a lot of peace of mind knowing that someone’s in there making sure that their parent or grandparent is being taken care of properly and they’re not having to worry as much, especially with so many young people that don’t live near their parent anymore.

Hawa Dicko: Correct. It is a very delicate question you did. Sometimes they come visit them. I used to have this residential area for them. I had two houses that there’s some people that they don’t have homes, I took them there. I make them stay there so they can come to their program and go back, and we give them that care. The state was funding that one, but I discontinue using it.

Hawa Dicko: With that one, there are some family members that they will come in and say, “Hey, you didn’t wash this one. You didn’t do this one. This one didn’t stay.” Meanwhile, you have done it, but maybe the client is not maybe cooperating or accepting that task or giving you the opportunity to help that client. But then, when they come to visit, they have something to say.

Hawa Dicko: But all in all, it was a successful one. It was taking much of my time from the other side, the type of care I wanted to give, I couldn’t give at that. That’s why I said I hold on to that one, but that one is another challenge too. Family members coming in, we had a lot and most of them, I would say 100 percent, we get a good response, so it’s a good thing.

Lee Kantor: Now, why was it important for you to become part of the WBEC-West community and what have you gotten out of it so far?

Hawa Dicko: Oh, my God. Thank you. I was so excited, my first time, Ms. Adrienne, a lady that she worked for construction, she owned a construction company in Colorado here. And she met me, she said, “Hawa, I need to introduce you to WBEC.” And I’m like, “Okay. What is this?” I was so excited. She gave me the website to go read, I read about it. I say, “Yes. I want to join. I really want to join.” And I did send my application. It took me about three to six months, they approved me.

Hawa Dicko: And I don’t know, it’s like now I have a new family. Even if you met somebody that you don’t know, it’s like a sister or a mother or an aunt to you. They help you to grow in your business. They enlighten you. They guide you. Any question that you have, they have an answer for you. Even if they don’t know, they give you time, they’ll tell you, “Hawa, this one might have it. So, you know what? I’ll just connect you to this one and they will help you.”

Hawa Dicko: So, I’m so happy and proud. I don’t know, but I will do it and do it again. I am excited to be part of them. They are helping me. They’re teaching me. It’s very educative. I’m not that good with IT, but they’re giving me a class that I go every Wednesday and they’re teaching me. We strive. That’s the name of that program. So, I’m excited to be part of this group.

Lee Kantor: Now, what are you working on? Do you have any projects you’re working on right now?

Hawa Dicko: Yes. Thank you for that question. With Compassion Adult Daycare, I met the sisters recently, we went for our procurement conference in Las Vegas, Nevada, and it was a very successful one. I’m glad I went too. So, with that one, I met some coaches, some people that they talked to me, and we were thinking about how I can expand my business. So, talking like that, my next project is something that I’m about to do with my next coach, is about opening a new branch out of state. So, I picked out two states I’m working on right now. I picked out Ohio and Arizona. So, that’s my next project.

Lee Kantor: And is there any recent achievements you’d like to share?

Hawa Dicko: Oh, yes. With WBEC-West and everything, I have been able to open another medical equipment and supply, my own in Aurora here, that we sell diapers, wipes, wheelchairs, commode, shower chair, and all that. So, yes, that’s the recent achievements I have done.

Lee Kantor: Now, if somebody wants to learn more about Compassion Adult Daycare, is there a way to contact you? Is there a website? Or is there a way to get in contact with you or somebody on your team?

Hawa Dicko: Yes, we do. You can contact us with a phone number or you can go to our website. And then, yes, we definitely respond to you.

Lee Kantor: And what is the website?

Hawa Dicko: It is www.compassionadultdaycare.com. And 720-427-8977, Compassion Adult Daycare, that is our number.

Lee Kantor: Well, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Hawa Dicko: Thank you so very much for having me. I really appreciate your time and inviting me here.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Women In Motion.

 

Tagged With: Compassion Adult Daycare

GWBC POP 2024

October 8, 2024 by angishields

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GWBC POP 2024
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The Power of Partnering (POP) is a half-day event where women entrepreneurs, business leaders, corporations and procurement professionals come together to train, network and create matchmaker opportunities to help create and reach procurement and business goals.

Each agenda includes educational resources from thought leadership and subject matter experts and the opportunity to showcase your capabilities statements in a meet the buyer setting or matchmaker sessions.

Lynn-CowartLynn Cowart, Talent Dimensions

https://stats.businessradiox.com/41002.mp3

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Crystal-DavisCrystal Davis, The Lean Coach, Inc.

https://stats.businessradiox.com/41003.mp3

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Dr-Tiffany-ParrDr. Tiffany Parr, Navana Health Agency

https://stats.businessradiox.com/41007.mp3

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Tammy-CohenTammy Cohen, InfoMart

https://stats.businessradiox.com/41009.mp3

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Michelle-ClayDr. Michelle Clay, Freealitea

https://stats.businessradiox.com/41012.mp3

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Suzanna-MartinezSuzanna Martinez, PEO For The CEO

https://stats.businessradiox.com/41017.mp3

DOWNLOAD HERE

Lamonica-ThornhillLamonica Thornhill, For the Good Times Luxury Transportation

https://stats.businessradiox.com/41018.mp3

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Chondra-Webster-MyersChondra Webster Myers, WEBMyers Construction

https://stats.businessradiox.com/41019.mp3

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Kanchana-RomanKanchana Raman, Avion Networks

https://stats.businessradiox.com/41020.mp3

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Jennifer-BarbosaJennifer Barbosa, International Supply Partners, LLC

https://stats.businessradiox.com/41022.mp3

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Shannon-BrightShannon Bright, Bright Interiors Group

https://stats.businessradiox.com/41023.mp3

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Sylvia-MuwallifSylvia Muwallif,  My Mom’s Pie

https://stats.businessradiox.com/41024.mp3

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Jacquette-LoweryJacquette Lowery, Secure Logistics Solutions, LLC.

https://stats.businessradiox.com/41025.mp3

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Tia-RobinsonTia Robinson, Vertical on Demand

https://stats.businessradiox.com/41026.mp3

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Olivia-AmyetteOlivia Amyette, Infinite Energy Advisors

https://stats.businessradiox.com/41027.mp3

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Rashmi-HudsonRashmi Hudson, Alltimate Luggage

https://stats.businessradiox.com/41028.mp3

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Ceata-LashCeata Lash, The Puff Cuff.

https://stats.businessradiox.com/41029.mp3

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Tekay-Brown-TaylorTeKay Brown-Taylor, Brownstone Mediation Services (BMS)

https://stats.businessradiox.com/41030.mp3

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John Cacolice with Houston Regional Veterans Chamber of Commerce

October 8, 2024 by angishields

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John Cacolice with Houston Regional Veterans Chamber of Commerce
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John-CacaliceJohn Cacolice is an Army Veteran, veteran business owner, entrepreneur, devoted husband, father, and American patriot.

As the Director of Business Mission for the Houston Regional Veterans Chamber of Commerce, John has always emphasized being a servant leader.

He sees many great opportunities to support veterans and veteran-owned businesses in our community, aiming to provide the necessary resources and direction that these efforts often lack.

John graduated from the University of Pittsburgh School of Engineering with a Bachelor of Science degree in Mechanical Engineering. He completed the Army ROTC program, graduated from the U.S. Army Airborne School, and was commissioned as a Combat Engineer Officer.

John served primarily at Ft. Hood with the 20th Engineers, 1 BCT, 1st Cavalry Division, and had short tours with SFOR-4 in Bosnia-Herzegovina and an assignment in Korea for a Foal Eagle Exercise.

Since leaving the military, John has diversified his experience through various jobs and partnered with another Army Veteran to start a real estate brokerage, The Lakes Group LLC. His mission at the Houston Regional Veterans Chamber of Commerce is to connect military veteran employees and veteran business owners with a support network and resources available within their community. houston-veterans-chamber-logo

Veterans Business Marketplace – Wings Over Houston Airshow 2024

The Wings Over Houston Airshow is one of the top four air shows in the United States, showcasing vintage World War II aircraft and the excitement of modern aviation. This premier Houston event has a long history of supporting local and national veteran charities.

In 2024, the Veterans Business Marketplace will be featured at the center of the Wings Over Houston Airshow, next to the Legends & Heroes Autograph Tent. A large 40 x 80 tent (3,200 sq ft) will host over 40 veteran-owned businesses, providing them with a platform to showcase their products and services. This event exemplifies the commitment to supporting veterans and veteran-owned businesses, aligning with John Cacolice’s mission to rally and focus support for our nation’s heroes.

Register Here: https://www.chamberorganizer.com/Calendar/moreinfo.php?eventid=496905&org_id=639

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio Beyond the Uniform series. I have a very good friend of mine on with me today. We’ve got something very special to talk about. John Cacolice, vice president of the Houston Regional Veterans Chamber of Commerce. Welcome to the show.

John Cacolice: Thanks, Trisha, I appreciate it. So glad to be here with you. Always a pleasure. We don’t do this often enough, to be perfectly honest.

Trisha Stetzel: Oh we don’t. It’s so hard for us to get together. It’s terrible.

John Cacolice: It’s trying to get our schedules all lined up. Doesn’t work all the time.

Trisha Stetzel: Uh, all right, so we’re both surveying the chamber. Um, a lot of people who already know me and follow me know that I’ve been involved with the chamber since. I think Dennis and I were members five and six. You and.

John Cacolice: Dave. I think you’re actually three and four, to be perfectly honest.

Trisha Stetzel: And your lovely wife was the one that introduced all of us. Um, so I’m so glad that she did that. She actually, I think, brought the core of us together from the very beginning. And I really appreciate all the work that you’re doing in the chamber. I would be remiss if I didn’t mention that you also have a business. So can can we start there and then we’ll move our way into talking about the chamber and the event that’s coming up?

John Cacolice: Certainly, ma’am. So I own a real estate brokerage in South Houston with another Army veteran. Uh, Ben Ramos is actually my brother from a different mother. I couldn’t have done it without him. I’ve known him longer than I’ve known my wife. And so we started. We’ve always known we wanted to do something. And he got into real estate a few years ago, and he dragged me kicking him about eight years ago. And we can never look back. It’s been a great ride, and I don’t know that I could work for anybody else. To be perfectly honest. I’m kind of kind of ingrained in my own habits. But yeah, so I do real estate anywhere, basically south of I-10. Um, that’s my bailiwick I can do anywhere else in Texas. I choose not to, uh, it’s a certain level of customer service I like to provide. That’s why I’d rather farm it out to a veteran real estate agent somewhere else. And, um, let them do let this be the subject matter expert for that area. But anything south of I-10, I got you.

Trisha Stetzel: I love that, and you can find John all over social media. I’m sure he’s out there. It’s very busy. Yeah, exactly. Um, so, John, before we jump into chamber stuff, I’d really be interested in your take on how your military service set you up to be a great business owner.

John Cacolice: That’s a great. You know, so let’s let’s rephrase the question a little bit. So let’s take a 23 year old college grad and put him out in the open market. What does he really know? He knows high school. He knows college. He knows how to study. Right? He knows how to pass tests. Now I take a 23 year old Army specialist, Army E-6, and I put him against him. This guy’s been in command of something. Has been in charge of hundreds of thousands, if not millions of dollars of equipment and to include human lives, most likely. So I would leverage his skill set against any other 2023 year olds out there. Now, now, my military service, Trisha, I was an army officer. I was an Army combat engineer. Um, what that taught me. I’m a school trained mechanical engineer. Army combat engineer. What those skill sets have taught me is how to be, um, tenacious. I do not fail. I would rather work around or plow through than give up. And one of the bulwarks of my my business acumen is that, um. And I ask everybody is what is the opposite of success? And most everybody. And I’ve asked this question almost half, 500,000 times.

John Cacolice: Um, the opposite of success is failure. Said no, no, indeed it is not. It is quitting. The opposite of success is quick, and if you’re not willing to fail, fail hard and fail fast, you will never be able to succeed. And I think that’s the hallmark of the military is we don’t mind failing. We don’t mind running hard at an idea and getting it done. And if it doesn’t work, we just pick up the pieces and move out. And that is what military personnel are really good at is improvising, adapting and overcoming situations that are thrown at them. So you take that out of the military and you change the uniform a little bit, and then you apply that to the civilian sector. We’re a force to be reckoned with. Trisha. Um, I don’t know of many military veterans who are willing to just roll over and play dead. That just doesn’t happen. I don’t know it. So, um, what as far as what the military has brought me, that is easily it that we are to be counted. And we are a force multiplier. Period. Full stop.

Trisha Stetzel: Yeah. And you know all of this. Then John plays into the mission behind the chamber and really finding our brothers and sisters out there who have not yet stepped forward and said, I’m a veteran and I own a business. You and I, we’ve talked a lot about this, right? We spent years not talking, not leading with I’m a veteran and I own a business. And it wasn’t because either of us were embarrassed or didn’t want to talk about it. It just wasn’t part of our identity at the time. Right. Right. Until we got involved in the chamber, did we start finally leading with that? And, you know, it’s such an interesting thing, and I don’t think people think about it this way, but I believe that our, the veteran community is the largest minority or the most diverse minority, excuse me, the most diverse minority out there, because we’re all so different, yet we speak the same language and we know how to support each other. And we never quit. And that’s we never quit. I appreciate you bringing that in. Yeah. All right. Let’s jump in to then. I’m so glad you came on the show today. Like I’m just enlightened hearing you say that already, I’m like, I’m going to have such a great afternoon. Um, let’s talk about the chamber. So Houston Regional Veterans Chamber of Commerce serves small business owners in basically, I feel like it’s across all of the all of the all of North America because we even have members in California, right? PaTrisha, I’d.

John Cacolice: Bring up the map and our map goes across. We have members in California. We have members in in Minnesota. I mean, go figure.

Trisha Stetzel: We’re here to support.

John Cacolice: Right? Well, so the message is the same no matter where you go. The fact that we’re in Houston is almost irrelevant. Most of the things we do and advocate for will transplant to anywhere you you go. There are programs and opportunities in every one of those cities. The question is, how do you find them? How do you plug into them? And if you find the one that lives in Houston, chances are they can connect you to the one where you live. And so our our the location for the Veterans Chamber of Commerce is agnostic. Wherever you are, there’s something there that can support you, that can do what we do here. You can do it there, too. Um, it is frustrating, though, Trisha, that we as a nation over 250 years old, we’re just now recognizing this. We’re only three and a half years old. And when we started this thing three and a half years ago, I looked at Dave and we said, surely there’s something like this already in existence. We just know we are the second largest or the fourth largest metropolis in the United States, second largest veteran population. And no one thought to do this. What this is, that’s the one time.

John Cacolice: Yeah. So. So, Trisha, what we do is and you’ve alluded to it, but what we do is we help and I don’t want to say small businesses because we have some very large businesses that are veteran owned and operated. What we help them do is one, recognize that they are veteran. That’s a message. That’s a that’s a thing. People want to support the veteran owned business. They just don’t know where to find this. And that’s our fault. That’s our fault. And you know what? Let’s let’s put a for instance, the guy next door says, oh my gosh, I just started a business and I got a great business coach. You may know him. So you didn’t even think to hire me. Well, he may not have known your business coach because you didn’t tell him. Whose fault is that? Right? Whose fault is that? Right. Um, the guy across the street puts it, puts his home up for sale, and puts another realtor’s sign in the yard. Drives me nuts, because why? Whose fault is that? Every day I back out of my driveway. You see that sign? I think you know what? I never had that conversation with that guy. Whose fault is it? Well, here I am, veteran owned business.

John Cacolice: They’re like, oh, I’d love to support a veteran owned business, but I don’t know where to find him. Whose fault is that? That is our fault. And so we help that veteran owned business recognize themselves, stand up and say, hey, I am here to be counted. I at one time I raised my hand and I swore an oath to my nation up to and including my life. And that is worth something. And most people recognize that. I think the challenge we have is the veteran is you don’t suit yourself as. Hey, I’m. You know. Trisha Stetzel results extreme. And I used to be a and I used to do this. And previous to that, I was a navy. We just don’t go there. Right? I don’t talk about my, you know, the fact that I was a manager for Cintas uniforms or the fact that I just it was a thing I did, I don’t do anymore. So why talk about it? Right? But it is so much more than that. It is a sworn and solemn oath. We swore an oath. How many things in your life have you sworn an oath to?

John Cacolice: Probably your God. Probably your husband and your nation. What else? Yeah. That’s it.

Trisha Stetzel: It’s huge.

John Cacolice: It’s kind of a big deal and we just don’t know it. Who cares. No, no everybody cares.

John Cacolice: Everybody cares.

Trisha Stetzel: They do.

John Cacolice: And that’s where we approach it.

Trisha Stetzel: And I think so many I run into so many veterans that don’t even see themselves as veterans. Many of them. Oh, I was just in the reserves or oh, I only served two years. Aw. Oh. Mhm. Stop. You’re a veteran. You took the oath and you served your country in some way. You’re a veteran. So the mission of our chamber is to get out and make sure that business owners who are veterans, one, they know about us. Right. And that they speak up. We got to get them on the map and we want to get them connected. It’s not hear me say this. It is not about handouts. It is not about handouts. And I think often as a veteran, I don’t ask for help because I don’t need a handout. I’m not going to quit and I’m just going to go do it myself. Right. I know you’re laughing, but it’s you.

John Cacolice: Know, I will throw more rocks on my rucksack. I’ll do more pushups. I will outwork the problem before I ask for help.

Trisha Stetzel: Yeah, absolutely. And that’s not what this is about. This is about creating a community of people all moving in the same direction, which is creating this beautiful ecosystem of veterans, supporting veterans, and even bringing In, um, what do we call them? Passionate patriots to support veterans as well. Right. Which is going to lead me into Wings Over Houston.

John Cacolice: I love it.

Trisha Stetzel: Yes, yes. Because Bill Roache, uh, serves as a passionate, a passionate patriot on our board, uh, for the Houston Regional Veterans Chamber of Commerce. But he is also, I believe, is it executive director? I don’t know, his title for.

John Cacolice: The executive director for Wings Over Houston has been for at least 20 years now.

Trisha Stetzel: Yes. So let’s talk about what Wings Over Houston and the Houston Regional Veterans Chamber of Commerce are doing. And this is in October. So let’s give the date and let’s talk about how we get people involved.

John Cacolice: Absolutely. So, Trisha, Wings of Wings Over Houston is the largest air show on the Gulf Coast. Um, it is on 26 and 27th October, and it will bring through, on average, about 100,000 people a day will come to this this event. It is massive. It occupies all of Ellington Field and it is a force to be reckoned with. It is a show. Of of shows. It is amazing. And this year I think we have the Blue Angels. So and matter of fact, the Veterans Chamber is actually doing all the graphics for Windsor this year. So if you see those posters and stuff, know that we did that. Uh, but what what we did a few years ago was actually last year we actually had a Veterans Business expo at the George R Brown. And we thought, man, this is such a fantastic idea that was spawned from this event from years previous. We actually brought veteran businesses to a table. When we started, we had one booth and we had eight veteran owned businesses in this one booth, and everyone thought that was such a great idea. And the next year we said, well, let’s make it bigger.

John Cacolice: And so we had a 20 by ten booth and we brought 20 veteran owned businesses. And everyone’s like, this is amazing. So last year we did a 20 by I’m sorry, 40 by 60 booth. And we had 40, almost 40 veteran owned businesses in that booth. And we had 10,000 people a day come running to that booth, both veterans and civilians alike, coming through passionate patriots. They were just ecstatic that there was veterans who were doing commerce in Houston. There was a guy, Trisha, I kid you not. And no hyperbole whatsoever. This guy drove from Minnesota, and he brought a trailer full of woodworking gear and all of the stuff that he had spent months preparing, and he was going to hit our trade show, hopefully do some commerce there, and then hit about six other trade shows on his way home. We were the first in line. He sold almost $25,000 on $11,000 on Saturday. And by the time he was done on Sunday, $25,000. And he had nothing left. He had to cancel two of the trade shows because he sold out.

John Cacolice: Yeah. And so we actually made his month both. We paid for the trip, paid for the gas, paid for the hotel and made his month in profit at on Saturday. Everything else was icing on the cake. And he said, listen, when you do this again, you call me because I’m calling back. And he’s he was first to sign up for this year. Come. He drives in from Minnesota. I mean.

Trisha Stetzel: So you shared with me that this year it’s even bigger.

John Cacolice: Yeah, it’s even bigger.

John Cacolice: Last year we had a 40 by 60. This year it’s 40 by 120. So we took a $1,600 booth and we blew it up. And because of Bill Roach’s generosity, we made it a 40 by 120. Now, let’s be honest, we’re paying for this booth. It’s a very expensive booth. And so we’re only charging each veteran business instead of the $1,600 per booth that everybody else at Windsor used to charge us for our membership. It’s $300, and for nonmembers, it’s only $400. Wow. We’re not trying to turn a profit. We’re just covering the insurance, heat, light music. And for that price, you would get two a table, two chairs, two lunches per day. You get a your own VIP area where you can go, you know, sometimes you just need a break, right? It’s a long day. Let’s go take a break. So we got snacks, drinks, waters and all the things back in the VIP area. And then we have our own secluded backyard. It’s fenced off. Nobody else comes through our backyard where you can sit and watch the air show if you want to. Oh my God. And by the way, we are smack dab. You don’t get more geographically centered into Houston than our booth. It is the center of Houston. And so the Blue Angels come streaking right over our head every year. And it is fantastic. It’s like nothing you’ve ever seen.

Trisha Stetzel: Okay, John. So if I heard you correctly, uh, Houston Regional Veterans Chamber of Commerce members only pay $300 for a table at Wings over Houston for two days.

John Cacolice: For two days.

Trisha Stetzel: And if you’re not a member, it’s only $400.

John Cacolice: It’s only $400. And for that you get lunches, you get over $100 in lunches.

Trisha Stetzel: And you get to see the show. Uh, all right. How many tables do we have available?

John Cacolice: And we pay for your event insurance, by the way, which is a thing.

Trisha Stetzel: Wow. That’s awesome.

Trisha Stetzel: That is amazing. All right. How many?

John Cacolice: So we have about 20 tables sold. We need about 20 more and they’re going fast because we we just lowered the price to $300. That was our presale price. It went up and we said, you know what? We don’t need to make a profit off this. We just need to showcase the veteran-owned business. That’s what this is about. So let’s go back to our presale price and just run hard at it and do for Houston what the veteran did for the nation.

Speaker4: I love that. Right.

John Cacolice: And serve.

Trisha Stetzel: Um, amazing. All right. Wings over Houston. 25th and 26th.

John Cacolice: 26th and.

Speaker4: 27th.

Trisha Stetzel: 26th and 27th of October. In order to secure the table, I’m assuming they can go to the Houston Regional Veterans Chamber of Commerce website.

John Cacolice: Correct, ma’am.

Trisha Stetzel: And find if.

John Cacolice: They go to the events calendar.

Speaker4: Go to the events click on.

John Cacolice: 26th October. It will pop right up and they can register right there.

Trisha Stetzel: That is so easy. I’m going to put that in the show notes as well. So anybody who’s watching or listening go click on the link and sign up. And by the way, if you’re not a veteran but you know one, Please, please, please pass this information along to them because we need to have a really big showing at Wings Over Houston.

Speaker4: It’s important.

Trisha Stetzel: I’m so excited that you came on with me today. Any thank you. Any words of wisdom as we close up?

John Cacolice: So I want to talk about two things. Actually, Trisha, you brought up one earlier. There’s there are veterans out there who said, hey, I was just a pack clerk or I just heard righteous. I really just wasn’t wasn’t a combat veteran. Listen, did you serve your nation honorably? Did you go where you were told? Did you do what you were ordered to do? Okay. Where you went and what you did was not up to you. You followed orders. You you moved out and drew fire. That’s what you were ordered to do. And so you were at every bit of veteran as the guy missing two limbs. And you know, who jumped out of aircraft and did went into harm’s way. You were very much a veteran as that guy, and I would don’t discount yourself. You served your nation honorably. And that’s that’s all I need to know about you. Everything else I’ll figure it out on the fly. Let’s go. And as far as the veteran owned businesses, I want you to understand that it is not necessarily for you that you get this boost. Because let me tell you, a lot of veterans come through that booth and they want their, their, their slave to the grind. They’re working for somebody else and they have an idea. There’s a spark in there that they want to start a business. They don’t know how or what or why. It is important that every veteran owned business gets in this booth and gets a booth and talks about their experience, because that’s what we have in common, right? You and I can talk Navy, Army all we want and we get it. We can use three letter acronyms. We can have a whole conversation. Nobody else gets it. But we’re laughing.

Speaker4: Right? Yeah, that’s the.

John Cacolice: Key. And so when that veteran comes through and sees Trisha standing behind the table and he’s got it, you got your tchotchkes out there and you’re doing commerce, you’re conducting business and you’re supporting yourself. That spark becomes reality. He says, I can do this. I too can do this. And we’ve just created a business owner in that former employee, former veteran or now veteran. We’ve changed that guy’s trajectory. That soldier, now civilian, now gets to do for himself what he’s been doing for others all along. And that is inspiring. And to watch somebody call me and say, John, I have an idea. How do I start this thing? I’ve got you, I’ve got you. Yeah. Here’s where you’re going to do. And I give him the step by step plan. First thing you’re going to do is, is get your letters of incorporation done, and you’re going to call my dear friend Greg and Austin. He’s going to hook you up, and then you’re going to go, and then you’re going to I want you to done with that. You’re going to go talk to Robbie, and you’re going to go through an entrepreneurship class for free. And then, oh my gosh, you see this guy’s head pop off because he didn’t know any of this was here. And it has all existed the entire time. No one knew about it.

Trisha Stetzel: Yeah. Well and and we built it. Right. And now we want people to come. We built it now they should come.

John Cacolice: We created a framework, an ecosystem that you can now operate in as an army, as a military veteran, as a military veteran that you can operate in and be successful. And to many of us, Trisha, were are geared to do it by ourselves when in the Navy. Were you ever sent anywhere by yourself to do anything?

Speaker4: Never. You just. You pop.

John Cacolice: Yeah. You pop out as a civilian and say, well, let me throw the blinders on, I got this. Are you out of your mind? You’ve never been trained for this. And you? Right. I’m in your foxhole already. Just look left. Look right and ask for help. I got you, I got you, man. Give me your rucksack. I’ll carry it for a mile. Then you can carry mine for a mile. We’ll go. We got this.

Speaker4: Feels like home.

John Cacolice: It does. It does feel like home.

Trisha Stetzel: It does. Jon, thanks so much for being on the show with me today.

Speaker4: Any time, man. I know it’s.

Trisha Stetzel: Hard to pin you down.

Speaker4: I know.

John Cacolice: There’s no moss growing on me.

Speaker4: So. Yeah, I.

Trisha Stetzel: Know we’re all busy. Well, thank you, I appreciate it, you guys. If you’re interested in being a part of this event at Wings Over Houston, please go to the website. I’ve put it in the show notes. Point, click and register. And please, for God’s sake, share it with all of the people that you know and get them to share it with their friends. All right, Mr. Kakalios, thanks again.

John Cacolice: Thank you ma’am. I appreciate you so very much. And all of you have done for the chamber. You and your husband are generous. Support you actually, as sitting as the president of the board. You are chairman of the board. Excuse me. You are a force to be reckoned with in your own self. And you also own multiple businesses. So. Yeah. Don’t anybody keep you down. You got this.

Trisha Stetzel: Thanks, John. That’s all the time we have for today’s show. Join us next time for another exciting episode of Houston Business Radio. Until then, stay tuned, stay inspired, and keep thriving in the Houston business community.

 

Tagged With: Houston Regional Veterans Chamber of Commerce, Veterans Business Marketplace - Wings Over Houston Airshow 2024

BRX Pro Tip: Two Questions to Ask on Your Next Sales Call

October 8, 2024 by angishields

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BRX Pro Tip: Two Questions to Ask on Your Next Sales Call
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BRX Pro Tip: Two Questions to Ask on Your Next Sales Call

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, let’s share two questions to ask on your next sales call.

Lee Kantor: [00:00:12] Yeah, I think when you’re in sales for any length of time, you kind of get into a habit of asking the same questions every time. And here’s a couple of questions that maybe to pepper in to see if this is going to help you sell more. In the beginning of a sales conversation, I like to ask something along the lines of what is a day in your life look like and really try to kind of now get your prospect talking.

And when they explain their day and that you’re able to kind of ascertain what are the challenges, what are the parts that they like about their day, what is the parts that are frustrating for them? And it opens the door up for you to learn more about the things that are really keeping them up at night. And after you’ve kind of identified what the challenges that they have, it’s easy then to move into, well, a question like what are some of the things you’ve done before to try to solve this challenge? And then that way you can learn some of the strategies or tactics that they’ve used in the past, and then you can kind of see what kind of results they got with that.

And then that allows you to position your solution a little bit better because now you have a deeper understanding of what their life is like and what their challenges are. And you also know what are some of the things they’ve tried to solve those problems before, and you can better position your solution as the one that might be a good fit for them. So those two questions should give you that information that you need to determine if you are truly able to help them.

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