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Customer Relationship Management Software (02/28/12 show)

March 22, 2012 by angishields

Think Customer Relationship Management (CRM) Software is only for the huge companies? Think again. Listen to today’s show to find out how CRM Software is designed to help small businesses.  02/28/2012 Show

Shelby Robert of Star-Tech, Inc., began his business career as the Data Processing Manager for a regional department store chain. The very high cost of equipment, and the long lead times to bring programs into production gave him a clear understanding of the fundamental processes that are the foundation of most businesses. He led the development of a full suite of applications to support the department store’s accounting and merchandising functions, including many leading edge innovations for the retail marketplace.

When he formed Kern Business Systems, the department store became a customer. Additional new customers included several credit unions, two major oil companies, a steel fabricator, and several agri-business firms. To support the requirements of these new customers, KBS expanded beyond its on-line computing offerings to add computer-output-microfiche to its product line. Both divisions of the company produced operating profits from their inception.

After selling KBS, Shelby accepted the position of US General Manager of a British based computer software company. The first US employee of the company, he built the sales, marketing, technical support, and administration operations, managed two of the product development teams, and served as Chief Financial Officer. As the primary American spokesman for the company, he developed and maintained strategic relationships with major global vendors. He developed and executed a sales strategy for the company that quadrupled its gross profits in a single year.

When he moved to Georgia, Shelby incorporated $uperbill Corporation, a medical billing company. The revenue model developed for the company was incentive based so that both the clients and the company would benefit from better performance. A real advantage to clients was that their costs remained fixed as a percentage of income. After four successful years in a very difficult marketplace, the company was sold.

Shelby and a partner formed Star-Tech, Inc., which was incorporated in 2005. The company markets services that run over the internet to companies of all sizes, not-for profit organizations, and churches. All of the services are sold on a subscription basis, and are hosted on the company’s own server farm. He currently serves as Chairman and CEO.

A devoted husband and father, a civic leader, an internationally published author on information process automation, a singer of barbershop harmony, and a private pilot, Shelby attended Vanderbilt University in Nashville, Tennessee, to study Economics and Business Administration, and Fresno State University in Fresno, California to major in Electrical Engineering. He is a member of Marietta Kiwanis, the Big Chicken Chorus, Technical Association of Georgia, and serves as an elder in his church, and as a Board Member for Reconnecting Families, a local not-for-profit. He is a member of the Metro Atlanta Chamber and Cobb County Chamber of Commerce. A former school board member and school board president, and recreation district board member, he was recently selected to receive the prestigious Flourish Award from Kennesaw State University for contributions to the performing arts in the business community.  Shelby Robert’s Segment

 

Robert (Bob) Snelling, has a long history as a pilot at Delta Airlines.  He has retired and is now currently a Delta Flight instructor.  Bob has served in the legislative for many years in the 1990s.  He is a graduate from the Navy Academy, he is a Vietnam Veteran and sings in a barbershop quartet.  Bob is currently running for the State Congressional seat in the House District 66.  Bob Snelling’s Segment

Tagged With: Customer Relationship Mngmnt, Executive Management, Sales & Business Development, software

Mary Ellen McClanahan – Georgia Department of Economic Development

March 22, 2012 by angishields

BRX National
BRX National
Mary Ellen McClanahan - Georgia Department of Economic Development
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Mary-Ellen-McClanahanAlan and Dana speak with Mary Ellen McClanahan, Director of Entrepreneur and Small Business Development at the Georgia Department of Economic Development. In her position, Mary Ellen helps find solutions and effective ways to build an entrepreneur environment and support small business. She served as President of two chambers of commerce in rural Georgia. Mary Ellen talks about the importance of Hartsfield-Jackson airport to business in Georgia, state tax breaks for small businesses, and her role in attracting companies to the Peach State from around the country. She also details the Mentor/Protege program in which large corporations will mentor small companies for one year at no cost.

Find out more at georgia.org/smallbusiness or contact Mary Ellen at 404-962-4820.

Award Winning Companies

March 22, 2012 by angishields

Renegade Radio
Renegade Radio
Award Winning Companies
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Renegade Radio is proud to highlight two award winning companies…one of Inc 500 Fastest Growing Companies, Elgia.com and their CEO Stacey Scott and Bulldog 100 top honoree, Anthony Moore from jobTopia who was honored as the #1 fastest growing company by the University of Georgia alumni group.

 

 

Stay on top of the business leaders in Atlanta that are finding success outside of traditional old school methods.  Renegade Radio™ is all about businesses and leaders that are “breaking the rules of conventional thinking”.  You can listen to us LIVE or On-Demand (anytime/anywhere).

To listen LIVE: Tune in right here and click the “ON” button in the top right corner every Thursday at 12:00 pm EST

To listen On-Demand: Find the show you would like to hear and hit the play button….pretty simple!

 

 

Good People Interviews Michael Burnside

March 21, 2012 by angishields

Good People
Good People
Good People Interviews Michael Burnside
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On Wednesday, March 21st,  Michael Burnside, Director of Career Placement at Atlanta Technical College was a guest on Good People. He shared his perspective on how Atlanta Tech prepares students to embody the qualities of a good employee that employers are currently looking for. Michael discussed with Millicent and Donna some of the topics and tools that will be useful as students transition into the work world.  Michael provided a useful website which serves as a reality check for students to access all the critical factors that determine if the company and position are a good match for the candidate.

BrandMoney talks with Brad Vanauken about the importance of FOCUS in a tough economy

March 20, 2012 by angishields

Brad VanAuken - Chief Strategist The Blake Project

On March 21, BrandMoney talks with Brad VanAuken, chief brand strategist at the Blake Project. Brad brings an un-equalled level of expertise in branding to clients, leading them in the collaborative discovery process that results in strong brands. Brad gained his experience as director of brand management and marketing for Hallmark Cards, Inc. and as vice president of marketing for Element K, a leading e-learning company.

During his tenure as Hallmark’s chief brand advocate, Hallmark rose to 4th in the EquiTrend national quality brand ranking and received the Brand Management of the Year award. At Element K, he moved the brand from relative obscurity in a highly fragmented market to one of the top 10 e-learning brands in the world in less than two years.

Brad’s clients range from Fortune 100 and start-up companies to not-for-profit organizations and municipalities. He has helped position Bangkok, Thailand as a global fashion capital and The Nature Conservancy as the answer for saving the last great places on earth to name a few.

Recognized as one of the world’s foremost experts on brand management and marketing, Brad is a much sought after speaker, writer and consultant. A keynote speaker at some 20 major conferences a year, he writes extensively for the business press and academic journals and is regularly quoted in trade publications. He has been a guest expert on CNN, Fox News, Investor’s Business Daily, The Bloomberg Money Show as well as other notable outlets.

Brad has been the American Management Association’s featured speaker on measuring corporate brand value. He was a member of The Conference Board’s working group on Managing the Corporate Brand and APQC’s Brand Building & Communication Benchmarking Study sponsor group. He chaired the IIR Brand Masters conference and the IQPC conference on Internal Brand Building. He is a founding member of the World Class Branding Association.

He has authored two books on brand management: The Brand Management Checklist and the best selling book Brand Aid, the first comprehensive and practical, ‘how-to’ guide on building winning brands. He co-authors The Blake Project’s blog, BrandingStrategyInsider.com, one of the top 50 marketing blogs on the Internet according to Advertising Age with more than 25,000+ daily visitors.

Derrick Daye Managing Partner The Blake Project

Today’s Show also has Derrick Daye, Managing Partner at The Blake Project.  Derrick has spent the past 20+ years helping organizations release the full potential of their brands. His experience is as deep as it is diverse encompassing the disciplines of advertising, branding, sales promotion and public relations. Most notably he has worked with the White House Press Corps, Johnson & Johnson and the National Basketball Association.

He co-authors The Blake Project’s blog, BrandingStrategyInsider.com, one of the top 50 marketing blogs on the Internet according to Advertising Age with more than 25,000+ daily visitors.

Ivan Misner Joins Atlanta Business RadioX™ Host Dr. Tim Morrison This Week on "Write Here, Write Now" – Business RadioX

March 19, 2012 by angishields

Dr. Tim Morrison, host of “Write Here, Write Now” on Atlanta Business RadioX™ is especially honored to have Dr. Ivan Misner as the featured guest on the March 20th live broadcast at 10AM EST.

Misner is the founder and Chairman of BNI, the world’s largest business networking organization. BNI has over 6,200 chapters throughout every populated continent of the world. He is a New York Times bestselling author who has penned 16 books including his latest #1 bestseller “Business Networking and Sex (not what you think)”. Misner is also a monthly columnist for Entrepreneur.com and is the Senior Partner for the Referral Institute – a referral training company with trainers around the world. He has been featured in the L.A. Times, Wall Street Journal and New York Times as well as numerous TV and radio shows including CNN, the BBC and The Today Show on NBC.

To read the press release in its entirety, click here.

 

Filed Under: Newsroom

Non-Compete- Recent Changes Both Businesses and Individuals Need to Know About: Darren Horvath and Scott Porter. Scheduled to Air LIVE on March 21st at 10am EST.

March 16, 2012 by angishields

Darren Horvath, is a member of the Employment, Labor and Immigration Group at Taylor English. He is dedicated to counseling and defending both private and public employers in labor and employment matters. Mr. Horvath has successfully litigated cases for employers in state and federal courts and administrative agencies throughout the country. These cases have included discrimination, retaliation and harassment claims under state and federal employment laws, federal and state leave laws, overtime, minimum wage, and exempt classification claims under the FLSA and state wage and hour statutes, FLSA collective actions, state law tort claims, whistleblower claims, breach of contract claims, and equal protection, due process, first amendment, excessive force, and other constitutional claims under 42 U.S.C. § 1983. Mr. Horvath also has successfully represented litigants in cases involving trade secrets and restrictive covenants, including seeking and defending against requests for temporary restraining orders and preliminary injunctions

In addition to a successful track record of defending employers in litigation, Mr. Horvath also assists clients with avoiding potential legal claims by providing thoughtful advice on employment-related issues, such as employment contracts, severance agreements, employee policies, handbooks and procedural manuals, restrictive covenants, FMLA, ADA and FLSA compliance, drug testing, background checks, termination and other personnel decisions, and handling complaints of harassment, discrimination or other allegations of misconduct. When providing such advice, Mr. Horvath focuses on developing practical solutions that minimize legal risks without losing sight of the client’s business and operational considerations.

Before joining Taylor English in 2009, Mr. Horvath practiced labor and employment law as an associate and equity partner with Fisher & Phillips LLP, from 1996 through 2009

Scott Porter, is a member of the Employment, Labor & Immigration practice group at Taylor English. He primarily focuses his practice on labor and employment counseling and the negotiating and drafting of employment and severance agreements. Mr. Porter has particular experience representing clients in media, entertainment, sports, and higher education.  Mr. Porter also represents executives with respect to the negotiation of employment-related agreements.

Mr. Porter has extensive experience counseling clients concerning day-to-day employment issues such as hiring, discipline, firing, reductions-in-force, disability accommodations, and requests for leave; preparing employment agreements, restrictive covenants, separation agreements, employee handbooks, supervisors’ manuals, and various employment policies; conducting sexual harassment investigations; and conducting equal employment opportunity and sexual harassment training seminars.

Mr. Porter has also represented employers successfully in a wide variety of employment and other litigation matters in both state and federal courts as well as before administrative agencies in Georgia and throughout the country. These matters have included cases involving state and federal discrimination statutes (including harassment and retaliation claims), employment related state law torts, breach of contract, tortious interference with contractual and business relationships, and unfair labor practice claims.

Prior to joining Taylor English in 2007, Mr. Porter served in-house for eight years as a Senior Employment Counsel for Turner Broadcasting System, Inc. Prior to joining Turner, Mr. Porter was an associate with the labor & employment group of Powell Goldstein, LLP.

At Turner, Mr. Porter negotiated and drafted executive and on-air talent agreements; provided advice with respect to contracts, policies, procedures, personnel decisions and internal investigations. He ensured compliance with statutory and regulatory requirements created and revised company-wide policies and procedures; and conducted training for supervisors and human resources employees, including helping to create and implement a company-wide harassment and respectful behavior training program. Mr. Porter was the primary employment counsel for CNN for much of his tenure at Turner.

Mr. Porter has twice spoken to the Georgia Bar Association about the ADA Amendments Act and has been a guest lecturer at Georgia State’s Executive MBA Program.

Mr. Porter and his partner have a wonderful daughter and are active at All Saints Episcopal Church.

Mutual of Omaha’s Jeff Morris

March 16, 2012 by angishields

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Mutual of Omaha's Jeff Morris
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Anybody remember “Wild Kingdom” with Marlin Perkins?  One of America’s favorite family shows in the 60s, Wild Kingdom was sponsored by Mutual of Omaha.  This week’s guest is Brooklyn native, Jeff Morris.  Jeff started working with Mutual of Omaha in 2009.  He says he selected Mutual of Omaha because the company is truly focused on the policy holder, and determined to do the right thing for it owner/clients over the long haul.  Jeff serves his clients by providing life, disability, Medicare supplemental and long term care insurance.  He loves his role with Mutual of Omaha because he is truly meeting a need for his clients, rather than simply selling a widget.  To find out more, contact Jeff by email at jeff.morris@mutualofomaha.com, or visit their website at www.mutualofomaha.com.

We want to thank Griswold Special Care for sponsoring today’s show.  Griswold Special Care has been a preferred provider of high quality, affordable in-home senior care in Dallas and Atlanta for 20 years.

Tagged With: long term care insurance, non-medical homecare, senior care

Art and Ethics with Tom Creely EthixFirma and Jennifer Schwartz Gallery

March 15, 2012 by angishields

Good Morning Atlanta
Good Morning Atlanta
Art and Ethics with Tom Creely EthixFirma and Jennifer Schwartz Gallery
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Dana and Elizabeth discuss headlines and happenings with special guests Tom Creely and Jennifer Schwartz.

Jennifer Schwartz talks about her Crusade for Collecting, (which involves driving a 1977 VW bus around the country selling photography and encouraging people to support art and artists) and how you can “Walk Away With Art” www.jenniferschwartzgallery.com/walk

Tom Creely, Ph.D. CEO, EthixFirma, LLC  shares about the complexity of ethical decision making today and how a sound moral framework and the right advisors is helping companies navigate important issues of today.

Twtr: @ethixfirma www.ethixfirma.com

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