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Transform Your Workspace: From Drab to Fab with Jacqui Sabo

February 2, 2026 by angishields

WIM-Jacqui-Sabo-Feature
Women in Motion
Transform Your Workspace: From Drab to Fab with Jacqui Sabo
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In this episode of Women in Motion, hosts Lee Kantor and Renita Manley interview Jacqui Sabo, founder of Arizona Interior Resource (AIR). Jacqui shares her expertise in workplace strategy and design, emphasizing how thoughtful office environments—whether at home or in corporate settings—can boost productivity, well-being, and talent retention. She discusses balancing individual energy needs with organizational goals, overcoming design challenges, and aligning workspaces with brand values. Jacqui also offers practical tips for remote workers and highlights the value of WBEC-West certification in growing her business and serving diverse clients.

Jacqui-Sabo-HeadshotJacqui Sabo is the founder and owner of Arizona Interior Resource LLC. Established in 2019, Ms. Sabo has worked in commercial real estate, design, construction, and office furniture for 30+ years. AIR services commercial clients throughout the US and Canada, and specializes in Office, Industrial & Medical.

Previously, Ms. Sabo worked as Vice President of Sales for Goodmans Interior Structures, a Herman Miller Authorized Dealer, and responsible for offices in Phoenix, Tucson, and Albuquerque. She was with Goodmans from 2007 to 2016 and was promoted from Sales Manager to VP in 2010.

She earned her MBA from Wilkes University and her B.S. in Business Management from University of Phoenix as well as an A.A.S. in Computer Science from Purdue University, before eventually becoming a commercial real estate broker and property manager in Phoenix for various firms from 1982-1994. After her twelve-year career as an office specialist and earning a real estate broker’s license and an RPA from Building Owners and Managers International, Jacqui continued to work in Phoenix and then in Dallas, where she worked in B2B sales, sales management, and general management in the contract office furniture industry.

In addition to sales management, Ms. Sabo is a certified sales trainer for AchieveGlobal Professional Selling Skills and CEB Challenger Sales and has delivered numerous sales training workshops to sales professionals and management.

Currently, she is a member of Trustegrity, a professional community of trusted advisors, connecting, confiding, and collaborating. AIR is a certified Women Owned Business (WBENC) and her affiliations include Director for International Interior Designers Association Southwest Chapter, Advisory Board Member for the Women’s Business Center and past Board responsibilities for the Arizona Association of Economic Development working with municipalities, industry partners and tribal communities in economic development, as well as on the Actors Theatre Board for four years from 2008-2012.

Since 2013, Ms. Sabo has served as a docent and museum guide and guide facilitator for the Musical Instrument Museum. She currently resides in Phoenix with her husband Thomas. She can be contacted at jacqui@airinaz.com.

Episode Highlights

  • Workplace strategy and design
  • Office furniture solutions
  • Enhancing quality of life and productivity in various work environments
  • Balancing individual energy needs with organizational goals
  • Challenges in attracting and retaining talent
  • Importance of operational efficiency in workspace design
  • Creating environments that reflect brand and purpose
  • Addressing neurodiversity and generational differences in workspace design
  • Strategies for remote and hybrid workspaces
  • The role of thoughtful design in employee satisfaction and retention

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

 

Amos Schwartzfarb: The Startup Operator Who Built a Playbook for Winning

February 2, 2026 by angishields

HBR-Retro-Cause-Feature
Houston Business Radio
Amos Schwartzfarb: The Startup Operator Who Built a Playbook for Winning
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Amos-SchwartzfarbAmos Schwartzfarb—one of the most influential figures in the startup ecosystem, known for his decades of hands-on operating experience, investing expertise, and founder-first mindset.

Amos’s career began unexpectedly in the early days of e-commerce, packing boxes at Shoreline Mountain Project—an experience that led him into a 25+ year journey through seven startups, multiple acquisitions, and some of the most iconic early-stage companies in the U.S., including HotJobs (Yahoo), Work.com, Business.com, and Black Locust (Home Depot).

In 2015, he shifted into investing as Managing Director of Techstars Austin, where he backed more than 70 seed-stage companies and became a central pillar in Texas’s startup growth. He is also the bestselling author of Sell More Faster and Levers, two of the most practical frameworks ever written for founders who want clarity, traction, and repeatable scale.

Now, as CEO and advisor at Retro Cause, Amos continues helping early-stage companies build momentum by combining metrics, mindset, and operational discipline. When he’s not advising founders, you’ll find him outdoors—mountain biking, climbing, or cooking with his family.

Connect with Amos on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. It’s my pleasure to introduce you to my guest today, Amos Schwartzfarb, a legendary startup author, operator, author, investor, athlete, and advisor whose career has shaped some of the most successful early stage companies in the country. Amos started his journey packing boxes at Shoreline Mountain Project, helping convert it into one of the earliest e-commerce companies, kicking off a 25 plus year career across seven startups including Hotjobs, acquired by Yahoo! Work.com. Business.com. Black Locust acquired by Home Depot and even more. In 2015, he shifted to the investor side as managing director of Techstars Austin, where he invested in more than 70 seed stage startups across Texas and became one of the region’s most respected early stage investors. He is also the best selling author of Sell More, Faster and Lovers, which we’re going to talk about. Known for giving founders the frameworks, metrics and mindset to build repeatable, scalable businesses. Today, as CEO and advisor at Retro Cause, he continues advising founders while spending his free time mountain biking, rock climbing, and cooking with his family. Amos, welcome to the show.

Amos Schwartzfarb: Thank you so much for having me, Tricia, and what a fantastic introduction.

Trisha Stetzel: Oh, I’m so glad that you said that I spend time on this Because, Amos, the truth is, we don’t do that for ourselves. So I like to give that as my gift to you.

Amos Schwartzfarb: Oh my gosh, it’s so true. If you would have asked me to do that, I would have glossed over all of it and just said, yeah, I worked with startups a couple of times and we did some cool stuff.

Trisha Stetzel: Okay, so I avoided a word and we’re going to talk about it before we even talk about you. Okay. Consiglieri as I as I think it’s pronounced.

Amos Schwartzfarb: So yeah.

Trisha Stetzel: Tell us what in the world that word means. Amos, before we get into talking.

Amos Schwartzfarb: Yeah. So maybe maybe the way that I’ll describe, I’m not sure it’s the right word to use. It’s where it comes from. Is actually, I don’t know, maybe all over the world, but at least I’m from North Jersey, from the North Jersey Mafia. And but the reason I use that word is because what I do with my clients, I’m not really a CEO coach. I think when people think of a CEO coach, they think of someone who’s going to help with organizational skills or some soft skills. And that’s not really what I do, and I haven’t figured out the right way to talk about it, even though I’ve been doing this for so many years. So what I do with my clients is I’m really I work directly with CEOs and I am the the person that they come to and talk to and trust more than anyone, more than their co-founder, more than their board. And we and we do everything. I am their trusted source. Whether it’s, um, a problem with an executive managing the board, fundraising, building out an executive team, figuring out the right people, whether it’s problems at home because it affects their business. It’s literally everything. And so I use that word because that is essentially what it is to the Mafia boss. Um, so I hope I’m not insulting anyone out there, but that really is the role that I play with my clients.

Trisha Stetzel: Yeah, I love that. And I’m I’m glad that we started there because advisor doesn’t do what you that word doesn’t do what you do for your clients justice. And I appreciate that. You have a complicated word.

Amos Schwartzfarb: Yeah, yeah. Thank you. Yeah. It’s. If nothing else, it sparks a good conversation.

Trisha Stetzel: It does? Yeah, absolutely.

Trisha Stetzel: Okay, so tell us a little bit more about Amos.

Amos Schwartzfarb: Oh, gosh. Uh, here, I’ll do this. I, I have been noodling on this thought for a long time, but a lot lately. And I actually wrote something down yesterday, and I don’t know what I’m going to do with it yet. Um. Which is, I don’t know. I think this goes for all people, but I’m going to just speak of it as if I’m the only person with this challenge in the world, even though I know that I’m not. I don’t know how to speak about just Amos, because there’s the just Amos, the expectation of what have I done professionally? And that’s probably what most people want to talk about here. There’s the Amos that was, um, I mean, I’ll pat myself on the back. An elite athlete for many, many years in multiple sports. There’s the Amos that’s an author. There’s Amos that is a musician and is in the middle of dropping an album and has a new band. There’s the Amos that is a dad, and it is really the thing that is most important to me in the world. Um, there’s the Amos that’s from new Jersey and the people that I grew up with that know me one way. And then there’s the folks here in Austin that have no idea who that dude is. Um, so I don’t know, like, that’s me and a little bit more.

Trisha Stetzel: Okay. No, I love it because it really gives us some insight into the things that make you tick. Yeah, right. It really does. Yeah. Okay.

Amos Schwartzfarb: You know, here’s what I might say as you think. Like, here’s the here’s the Amos. Rather than trying to identify myself in a in a box or several boxes. I think who I am is a person that has been really fortunate that I had an upbringing, that that gave me the opportunity to keep a really open mind and do a lot of cool stuff. And and not that I haven’t been afraid a lot in my life. I’ve been afraid a lot in my life. But fear has never stopped me from doing anything. At a young age till now. And so the Amos that I like to think about is the person who brings to the world, um, hopefully inspiration for other people to do the same, to not let the fears get in the way of their dreams.

Trisha Stetzel: Mhm. Well I love that. That is fantastic.

Amos Schwartzfarb: I stole that, I stole that from the no company no fear. They’re probably out of business 20 years but I. But I did love it.

Trisha Stetzel: Okay I’m glad we noodled around on this because something really profound came out. Thank you for sharing that. Uh, can we talk about mindset, uh, a little bit in the, in the, in the business place. So I think I’ve heard you say business is math mindset is the multiplier. So what do founders get wrong when we’re looking at that equation?

Amos Schwartzfarb: Yeah. Um, maybe a little context here on the business is math part. And this is this is me projecting. I, um, I will start with I’ve always been good at math, and I stopped taking math in 10th grade because I never thought it was important. I think differently now, much differently now. Um, and I was always I’ve always been really creative. I’ve always been a writer. I was a creative writing major in college. Um, and when I, and I was in my early, early years of business, I operated largely on intuition and, and really didn’t put a lot of stock or faith into the importance of understanding metrics and the math of business. And, um, fortunately, I had some good intuition along the way. And also, fortunately, I had a phenomenal mentor and boss at, uh, at a company that, um, Business.com which was acquired, I was acquired into. And then I was an executive there. Um, Who? That not just the CEO, but the CEO and the CEO were so metrics driven. They to me, they are the poster children for what it means to run a really good business. And I and they I will say they beat it out of me to it’s okay to have your intuition, but then how do you back it up with math and that that was back in, you know, almost 20 years ago now.

Amos Schwartzfarb: So I 17, 18 years ago. And so the journey since then, um, and, and maybe the lessons over and over and over again is that. Yeah. Intuition is, is a really important thing to help, like pick up and say what direction should I look at? But knowing whether or not you’re actually heading in that direction is math. And at the end of the day, and as much as like a visionary founder who doesn’t have a financial background does not want to hear this, I being one of them at one point in my life. Um, your business is really nothing more than a than a calculus equation. And and it’s our responsibility as leaders of that organization to figure out, um, what how to make the math work so that your business can work so that you can actually achieve, achieve your vision, and so that, you know, you can step away from the math and change the world in the way that you want, want to change the world.

Trisha Stetzel: All right. So this makes me like, want to talk about mindset because you have experience with more than 70 seed stage startups and probably lots more than, uh, that’s just what I know. Um, people who start businesses, true entrepreneurs want to go open a business doing something that they love. And most of them, at least the ones that I work with, are afraid of the numbers. So how do we shift besides the words that you used, which is your business, is basically a calculus equation. How do we get people to shift the way they think about their businesses from I love underwater basket weaving. I’m afraid of the numbers to this is a business and I need to care about the numbers.

Amos Schwartzfarb: Yeah. Um, I, I feel like there’s a couple of different ways. Like a couple. I have a few different opinions, and some of them are sort of, like, very surfacey like, hey, we can talk about how to, you know, how to look at math as a positive thing versus a negative thing. And, but I actually think it’s it’s much, much, much deeper and probably even outside of my, my, my depth of, uh, teaching, but not outside of my depth of exploring, which is why are you afraid of the numbers? What is it about looking at it as math? Do you feel like you’re going to lose the passion? Do you feel like you don’t understand what the math is supposed to be? And so I think maybe there’s two like like sort of core level things I would think about, which is like under try to understand what it is about the math that you’re reluctant to leaning into, and maybe it’s okay that you don’t lean into it, but understand what that is so you can find someone that can help you do it. Um, and, uh, you know, I think the other thing is which which is this is something that I have, um, I’ve been practicing for the last couple of years with, like, in such intensity.

Amos Schwartzfarb: And it’s it’s it’s amazing. I don’t even know how to explain it to somebody. And it sounds crazy. It will sound crazy to someone who doesn’t believe this. Um, but just the the the there’s an art, I think, to looking at everything and having a different perception. So instead of saying to yourself, the math scares me, or I don’t believe it, or I don’t want to do the math, what if you say, gosh, this math is really fun? And yeah, you’re not going to believe it at first, and you might not believe it for a long time. And not that you’re trying to hypnotize yourself, but you. There’s an opportunity to literally change your perception by trying to find the things in it that could be fun, because guess what? What if you love basket weaving and you love selling baskets, and you get to sell 100,000 baskets instead of 100 baskets because you not only have figured out the greatest basket, but the people who want the greatest basket. And you’re you’re making their lives better. How much more awesome are you going to feel about selling baskets?

Trisha Stetzel: I love that, and and you’re right. You know, the the thoughts that we have, the language that we use eventually become our thoughts and our beliefs. And if we can shift the things that we’re saying to ourselves and we can actually shift the outcome eventually. Yeah, I love that.

Amos Schwartzfarb: I mean, you’re going somewhere like, we can we can take a real left turn here if we want. But like that whole thing of like what we say to ourselves is so important because I do a lot of like mindset work and spiritual work recently too. And the thing that I have come to believe, and this is not my original thought by any stretch, but but I believe this is those thoughts are not actually us. They’re just thoughts. And so when we can learn to detach ourselves from those thoughts and realize, like we can say anything to ourselves, it kind of doesn’t matter. So if we’re going to say something, let’s say the positive thing. Let’s say the thing that gets us what we want, not the thing that doesn’t get us what we want.

Trisha Stetzel: Okay, so I’m going to reel it back in because I don’t know about detached thoughts for the rest of the conversation, but it’s it’s it’s very interesting. And I would love to have you come back because I would like to talk about that. I’m very interested in hearing more, but I want to roll us back to the numbers. Um, metrics. Numbers actually matter when and and a lot of companies may not see that those particularly matter with a product market fit. So what are your thoughts around those metrics early in a business?

Amos Schwartzfarb: Yeah, I love the question. And it is one of the things we talk about in the book lovers a lot. And um, you know, maybe like the quick step backwards is a big reason that, um, Trevor and I decided to write the book lovers was because of exactly the thing we’re talking about, the fear of trying to figure out what are the right numbers. And so the thing we talk about a lot is get them wrong, but get but start doing something. Because as soon as you get that, as soon as you start doing something and you see that they’re wrong, you will want to as a problem solver, as an entrepreneur, inherently in your DNA, you will want to figure out what is right and you’ll get there. And sometimes that there might take a month, and sometimes that there might take ten years. And I’m not exaggerating it. Sometimes it takes a really, really long time. It’s that journey and going back to the mindset like, enjoy the journey. That’s why you’re doing this, right? Yes. You want the end result. You know, one gets the end result without the journey. So let’s let’s figure out the math along the way so that that’s that’s what we profess in the book over and over again, which is like, here are some frameworks to help you start to figure out what the math is. And you’re going to get it wrong, period. Just own it and then we’ll figure it out. Start with something.

Trisha Stetzel: Oh, I love that. Take action. Start with something. Okay, uh, before we take a little bit deeper, dive into levers, tell people how they can connect with you because I know they’re already interested in picking your brain.

Amos Schwartzfarb: Yeah. Uh, absolutely. Um, the probably the two best ways you can reach out to me on LinkedIn. Um, I do respond to every single message? Um, even maybe not all the ones that are clearly spam, but everyone that is personal I respond to, um, not always super fast. And then my email, which I’m actually probably slower than LinkedIn, I’m embarrassed to say is Amos at Retro Coscom. So it’s almos at retro cause are are you?

Trisha Stetzel: Okay. And I know they’re guessing how to spell your last name, so I’ll do it for you. Let me try. Okay. S c h w a r t z f a r b. How about that? Yeah. Okay.

Amos Schwartzfarb: So it took me like 16 years so that was great.

Trisha Stetzel: There’s not enough room. There’s not enough room for that. I’m just saying especially as a professional athlete, if you ever wore a jersey with your name on the back of it, it was a problem.

Amos Schwartzfarb: Yeah. My my daughter’s jersey. I think it like, curves around and goes.

Trisha Stetzel: It goes down one sleeve. Who knew? Okay, so back to levers. I would love to, if you don’t mind sharing, uh, share a little bit more about the framework that you talked about and something that might really stand out and a reason why people should go and grab your book.

Amos Schwartzfarb: Yeah. Um, I think what I can do and stop me if this is too much, but I think in a minute to a minute and a half, I can describe the whole book. Yeah. Um, so firstly, it’s a book you do, not a book you read. So if you’re interested in checking it out, you’ll read through it. You’ll read through it really fast, but really quickly you’ll figure out like, oh, I need to actually do work. It’s not like, this isn’t, not like, oh, I’m going to philosophize about cool stuff. And you’re like, yeah, it’s a great philosophy. No, we’re actually giving you tangible things to do. So the book has five chapters. There’s actually six frameworks. The sixth one is in the appendix, where when we do a second edition, we’re actually going to move it up front. And it’s really what everything starts with, which is you have to have a vision and a mission. It doesn’t really matter what it is, and it doesn’t have to be articulated well, but you have to know where you’re going. So I want to make baskets. Great, I want to I want to bring baskets to the world. Cool. But you have to have that to start. Um, and then it’s a series of five frameworks that are actually all data oriented. The first one is a framework to help you start to identify not just who you think your customer is or will be or should be, but who your customer actually actually is.

Amos Schwartzfarb: How do you figure out who it actually is, not just who you think it is with data. So the first framework helps you do that. The second framework helps you figure out your business model. So it’s, you know, you have an idea of how you’re going to make money. That’s great. And literally we have you write that out as a math equation. This is how I think I’m going to make money. The important work for this framework is what comes down. And I say underneath, and it’s a visual thing for me. What is all the work that has to go in to prove that your math equation is right? And that could be anything from your your marketing, but like getting very, very granular to your sales, to your finance team to anyone who you might be hiring. What are all the things that have to happen? What do you have to build? What do you have to buy? Do you need money? Can you do it with a pickax? Doesn’t matter. What are all the things? And then the that takes us to the third framework. So if you think about the first two frameworks, we’re basically creating a massive list of things to do and things we need to learn.

Amos Schwartzfarb: The third framework, which is we call validating assumptions. It actually helps you take all of that and anything you may have missed and prioritize it. And what we like to say is you can never do more than 2 or 3 things well at a time. So we the framework gives you ultimately a matrix at the end, which is things that are high priority, low priority, low priority. We don’t even talk about until it becomes high priority someday in the future. And then high priority breaks out into validated and unvalidated validated. You’re going, you’re building. You’re doing it Unvalidated you don’t get the you don’t earn the right to go do it until you learn whether or not you’ve earned the right to do it. So what do you have to learn in order to move it and make it validated so that you can go do it? The fourth framework this gets into like the metrics part of it, which is okay, now that we’re doing things, how do we measure what we’re doing and whether or not we’re heading in the right direction or not. And an important point here is doesn’t matter if you’re going in the right direction or not, it’s a failure if you don’t know why it’s a success. If you do know why you cannot hit your numbers, but you know why you have succeeded. Because now, if you know why, you know what you can do.

Amos Schwartzfarb: If you don’t know why you’re. If you don’t know why you’re crushing your numbers, then when your numbers start to worsen, you won’t know why. So it’s a framework tied into all this. How do I measure what I’m what I’m actually doing and what matters? And then the final framework and this is really like it’s scary for some people. And to me it’s the most exciting has become the most exciting part, which is how do you take all this and how do you build a financial model. And I’ll use a different word and I use these interchangeably. How do you create a plan that’s based off of all the data you have, that tells you what you’re supposed to do on a day to day, week to week, and month to month basis? That is something that you can measure what you’re doing and how you’re doing against it. So if you say, hey, I’m going to do these ten things and it should result in X, Y, and Z. Well, I only did eight of those ten things and it resulted in x and y. I didn’t do the last two things because of time, money, resource, whatever. I learned something cool. I didn’t hit all my goals. I think I understand why, how do I keep going forward? That’s it. That’s the book.

Trisha Stetzel: That’s it. That’s the whole book. Okay. But we still but people still want to buy it. I’m just saying. All right, uh, all the usual places they can find.

Amos Schwartzfarb: Yeah, yeah. Uh, any place. Yeah. I don’t think you can get it in bookstores anymore. Maybe some random ones have it, but. Amazon. Yeah. Amazon. And we’ve done something. This is very intentional. And I like to say this. It may maybe it’s self-soothing, but, um, we’re not trying to make money on this, but you don’t make money on a business book anyway. But if you want the audible copy, it’s like a $0.99 or $1.99, like it was the least that we can charge. And the book is like, again, the paper copy is the least that we were able to charge just to recoup some costs. But like we have kept it super, super inexpensive. Our goal is to just empower as many entrepreneurs as possible to control their own destiny.

Trisha Stetzel: So it sounds like you might be using this tool with the businesses that you decide to maybe invest in or be a part of.

Amos Schwartzfarb: Absolutely.
Trisha Stetzel: Which is amazing. It’s such a great start. Right? Uh, do you know where you’re at? Do you know where you want to go? And how are you going to, you know, get through the, the, uh, the gaps or what are the consequences of not getting where you want to go? So, um, I’m curious because you’ve done this so many times and you’ve built a tool for people who want to start a business. Um, what patterns do you consistently see with founders who win?

Amos Schwartzfarb: Um. The probably the number one pattern I see is that they know their metrics inside and out, period.

Trisha Stetzel: Okay. Comes back to the.

Amos Schwartzfarb: Numbers and the and the and the thing is an interesting thing about win though, because win comes in a lot of forms like you can you might be able to create like a relatively successful business but have no idea what’s going on. So you’re stressed out all the time. Someone might call that a win. I would not, because I don’t want to be stressed out. I I’m doing this because I love it. It should bring me joy, not stress. And I do think that the command of your numbers will allow you to live a less stressful existence.

Trisha Stetzel: Okay, so I’m going to go to the whole I don’t even I hate calling it work life balance. Can we just call it integration or whatever language you want to use around that? So not being stressed out in your business and being able to spend time with your family or go rock climbing or cook or whatever it is that you want to do, how do you get there? How do you get to have that work life balance or integration?

Amos Schwartzfarb: Yeah. Um, gosh, if I knew how to really, really answer this, I think I’d probably solve a lot of the world’s problems. It’s something that I continue to work on. I think that it’s driven people and, you know, and entrepreneurs, by definition, are driven people. Um, and, and most really, you know, true entrepreneurs that I know also, they have their own version of focus or tunnel vision or whatever you want to call it. You find yourself in something. Um, it’s really, really hard. And, and so there’s like, you know, sort of like basic things you can do on the surface, like, how do I what how do I identify what my boundaries are and how do I stick to my boundaries. Like, yeah, those are all important tactical things to do. I think there’s a almost always a much deeper root cause of why we are driving ourselves in this way. And this is the work that I like, the exploration I’m doing on myself. Like what allows me to say, how do I define what’s most important to me? 2 or 3 things, right? This is. I’m not talking about me and my life. What are the 2 or 3 most important things in my life? And I can tell you what they are. And any time that I start to feel myself get stressed or tensed up because it will happen, because I’m driven and I find myself focused and in tunnel vision, I step back and say, what am I doing that doesn’t support those three things? What can I take off my plate or what? Or is there an imbalance in how this is happening? And how can I look at that over a longer period of time? And how can I create something that is going to intuitively feel more balanced?

Trisha Stetzel: Yeah. So we often talk about this idea of moving somewhat away from the business so that we can do the things that we love in life. But what if we flipped it and we talked about the things that we do in life that actually have shaped your leadership style? So you’re really into, um, Sports, adventure racing, rock climbing, probably a few other things that I don’t even know about. How have those extreme sports shaped your leadership style?

Amos Schwartzfarb: Um, I think it’s done a couple of things. One, particularly at times when I’m doing more than one thing that requires a tremendous amount of focus and attention. It has. It has taught me how to really, like, say no. How to not do the things that don’t support those things and and lead by example. Right. So being comfortable when you have an employee who is prioritizing the most important things and and and modeling for them, let’s focus on the most important things. Don’t just do busywork. Don’t just keep yourself reading emails because you’ve got a full inbox. Like, if that’s not serving what you’re actually supposed to do to move your business forward, let’s find our time to do that. So I think the modeling of that behavior is that of understanding where to focus and where to not spend your time is one. Um, and I think, uh, you know, I think it probably goes back to modeling also, which is, um, making sure that, um, how do I say this? Like. I think that I’ll say it like this. I don’t agree anymore. And there was a time that I fell into this culture, but I do not agree with the culture that we should be working 15 to 20 hours a day, seven days a week to run our business. I don’t think if you look at any other system in the world, engines like it doesn’t matter. You will see that everything has a point where it will max out and break because everything has a a shelf life of some amount. And so if I think about what it takes to build a business, and maybe this is like a thing that as a society we’ve kind of ruined a little bit, it really takes ten plus years to build a meaningful business.

Amos Schwartzfarb: And I believe lots of people think that, um, well, if I’m not, if this isn’t up and running in 18 months or two years, like I’m a failure or like I can’t, I can’t make it work because I don’t have the the, you know, the money or the resources or whatever it might be. Maybe that’s true. Um, but I think that the idea that something meaningful takes a long time. And if I want to be able to stay excited about it for a long time, I have to find the right. I’ll use the word balance, the right balance, the right amount of effort. Like think of it like a marathon runner or ultramarathon runner. They’re not running a five minute mile pace, right? And like, this is a cliche, but they’re finding the pace right below their threshold, their heart rate threshold where they can go for the longest amount of time. And I think that’s what it takes to build a business. And, and and it’s okay if you redline a little bit like and actually I would say I learned that way. Like I have to cross a barrier and then say, oops, that was too much and pull back so I know where the barrier is. That’s okay. Like it’s going to happen for all of us, but like but but but recognize that you can’t actually nobody no matter how you might be able to go for 2 or 3 years really really hard. Everyone is going to burn out at some point if they don’t have the right support around them, and they’re throttling too high.

Trisha Stetzel: Okay, so we’re at the back end of our time. And I have one last question and it has to do with support. Thanks for bringing that up. How important is it to surround yourself with the right people as you’re going through this journey?

Amos Schwartzfarb: Oh it’s everything. It’s absolutely everything. I, I have known a very, very small amount of entrepreneurs. And when I and when I say this, I don’t mean tech entrepreneurs. I mean people that, you know, they own a store on Main Street or something that have done it themselves and had a bunch of people that they tell what to do versus. Help them be better. And my judgment of them is always the same. You’re not seeing your potential because you can’t get out of your own way. So I am making a judgment there, but it’s just the pattern recognition that I’ve seen over and over again. I think having the right people around you is is the most important thing. And you know what I tell all the CEOs that I work with. So, so the work that I do with my CEOs, one of the things that I do with all of them is I help them mature alongside their businesses. So if they if I come in when they’re in a stage company and they’re, you know, three, four years later, they’re, you know, seed stage company and they’re making, you know, tens or hundreds of millions of dollars, like the business changes and their role changes. When you start a business, you are doing everything, and little by little you’re doing less and less. The, the, the CEO’s job is not to actually do the work anymore. It’s to understand the work and have people that are way better than you, helping you strategize and helping you execute and helping guide you. Right? So I think like finding the right people around you to help guide you is so, so and I don’t none of the most successful people that I know in the world, every one of them and myself included, have coaches, all of them. And this whole stigma that you have to do it alone. I mean, from, you know, I’m a Gen Xer, so I like I get it, I was there at one point like, yeah, like get a coach, get great people around you. Um, yeah.

Trisha Stetzel: Okay. This has been so much fun. I definitely you definitely have to come back because there’s so many other things that I want to dig deeper on. This was absolutely amazing. Thank you for taking the time. I really appreciate it. Amos. So tell us one more time how folks can connect with you.

Amos Schwartzfarb: Yeah. Um, so LinkedIn, Amos Schwartz but LinkedIn, or you can email me at Amos at com at C a.com.

Trisha Stetzel: Perfect. Uh, as always, you guys, I will put those links in the show notes. So if you happen to be sitting in front of your computer and you just want to point and click, you can do that. Please do not do that from your car. I beg of you, Amos. Thank you again. I appreciate your time today. I look forward to our next conversation.

Amos Schwartzfarb: Likewise. Me too. Thanks for having me.

Trisha Stetzel: All right, guys, that’s all the time we have for today. If you found value in this conversation that Amos and I had, please share it with a fellow entrepreneur, a veteran or a Houston leader ready to grow. And be sure to follow, rate, and review the show. Of course, it helps us reach more bold business minds just like yours and your business. Your leadership and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

Dr. Kevin Dyson: From NFL Legend to Transformational Educator

February 2, 2026 by angishields

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Houston Business Radio
Dr. Kevin Dyson: From NFL Legend to Transformational Educator
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Kevin-DysonDr. Kevin Dyson is the Founder of the Music City Academy and a former NFL wide receiver best known for the iconic “Music City Miracle” and being “One Yard Short” in Super Bowl XXXIV.

After his football career, he transitioned into education, serving nearly 20 years in public education, including as Principal of Centennial High School and Grassland Middle School in Tennessee.

Dr. Dyson holds multiple advanced degrees, including a Doctorate in Educational Leadership, and is passionate about mentoring youth and developing future leaders. He is also the author of Qualified, So I Am Justified: Redefining Success, and continues to impact communities as a speaker, leadership consultant, and advocate for student success.

Today, he blends his experiences as an athlete, educator, and executive to inspire individuals to overcome challenges, lead with purpose, and pursue their own definitions of success.

Connect with Dr. Dyson on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. So excited to introduce my next guest. Today’s guest is Dr. Kevin Dyson, a former first round NFL draft pick, educator, author, and now CEO of Music City Academy in Franklin, Tennessee. You may know Kevin from some of his most iconic moments in NFL history the Music City Miracle and the famous one yard shot play in Super Bowl 34. But what many don’t know is after the NFL, Kevin spent nearly two decades transforming schools as a teacher, a coach, and later as a principal at both Grassland Middle School and Centennial High School. Guided by his values instilled by his single mother, Kevin earned two master’s degrees and a Dr.ate in educational leadership, and today he leads Music City Academy with a mission to grow strong students and even stronger leaders. He is also the author of Qualified So I Am Justified, a leadership consultant and an in-demand keynote speaker known for turning his life experiences into lessons on resilience, purpose and character. Please welcome Dr. Kevin Dyson, educator, leader, and a man redefining what it means to succeed on and off the field. Dr. K.D., welcome to the show.

Dr. Kevin Dyson: Well thank you. You know, I gotta have you do all my intros, I appreciate that.

Trisha Stetzel: I love that I spend a lot of time on these to make, you know, make it feel good, because we don’t often introduce ourselves with that kind of, um, umph, if you will. Right. So you’re welcome. And I’m so glad you’re on the show today. Um, how about you start with just telling us a little bit more about you, Kevin?

Dr. Kevin Dyson: Well, I’ll start with, as you mentioned, someone in the intro, um, I’m the oldest of of a single mother. Um, and part of that, her trying to keep us in line was, uh, sports. So sports had always been an important part of my life. But she had one rule, and it was to maintain a 3.0 or be average or better. And, you know, like most kids and I’m the oldest, I challenge that. And she took sport away from me. It was basketball, which was my first love was basketball. And those are the kind of values that my mom was trying to instill. I think she wanted us to understand that yes, it’s okay to have dreams, but you can’t skip steps to attain those dreams. And I jokingly talk about, you know, this is in the 80s when this conversation was happening and this was pre-Internet, and my mom literally came home one day after the almost like day after two days after I professed that I was going to the NBA to buy her house, she came home with the statistical probability of me making it in all the major professional sports in the US. And you know those numbers like one and 2,000,001. It’s crazy, right? It’s like less than 1%. And I look back on that now and I recognize it wasn’t to, you know, destroy my dreams of making the professional NBA make the professional basketball. It was more to give me a sense of priority and something to attain without skipping the necessary steps.

Dr. Kevin Dyson: And so that’s always kind of been in me. Uh, like you said, I played in NFL. I moved to education, um, kind of really like a lot of players have retired from the NFL trying to figure out what your next identity. What’s that transition for so much of your life? Sport dictated your next move, and I just happened to fall in love with learning, which I never had before as a kid. I loved how I was able to have an impact on kids, even if it was a short term, but some I found it’s been long term from now. I’ve been in education a little over 20 years that you talked about, and so that impact is far greater than anything you can really do in life when you have those intimate conversations that you have with with young people along the way and you hope they listen. Uh, even your own kids. Right. And so that is, you know, why I have lasted as long as I have in education and moved up the ranks that way. It just became somewhat of my calling, if you will. And now I’m embarking on a new challenge where I want to expand that that that brand, if you will, that influence that inspiration. By starting my own charter school out in the greater Nashville area.

Trisha Stetzel: Yeah, I love that. So it started with mom pushing you in the right direction and telling you that you had to have good grades, and it really I see that throughout all of the all of the things that I talked about in introducing you, but even through the conversations that we’ve had. So thank you for learning those lessons. Thank you, mom, for teaching those lessons and then bringing those back to the students. So, um, what do you think is one leadership lesson from football that translates perfectly to the classroom or even the boardroom?

Dr. Kevin Dyson: Wow, that’s pretty profound. I love that one. You know, what’s interesting is a lot of principals, especially in the county I was at or former athletes, and I think that’s not by chance. I think there’s a deliberate, um, action for that. I think because of sport, the ability to collaborate, the ability to stick through the ability to meet goals. But I also think there’s a toughness that comes through being in hard times of sports, a resilience. And I think you have to have a set of resilience. You have to have a sense of resiliency. Um, in education and I mean, uh, in my time that I have been in education, I’ve been through, what, two pandemics, um, been through multiple not me physically been through a school shooting, but across the country and that climate in the world and how that is and that. And when you see those things, that trickles on down to everybody, not just the people that are affected by it. And we were affected by it here, like 15, 20 minutes from the school I was working at, at a at a school that was affected by that a year or two ago. And so all those things, when you’re having to rally people around, calm people down, be a shoulder, be a support, but also lead through those. I think there’s a level that you learn from sport, not how to not to get rattled, not to waver, to be a steady presence and lead.

Dr. Kevin Dyson: I think that’s why a lot of a lot of leaders or a lot of superintendents, like for their leaders and buildings to be at former athletes. Um, and I think that’s one of the things I’ve been most appreciative of is opportunity to express some of that leadership skills that, you know, you used as the captain of the football team, the captain of the soccer team, basketball, whatever it might have been. And, you know, there’s a level of responsibility comes to that because the guys that are not captains are watching you and it’s similar. You know, you know, when you’re leading a school or leading a corporation, the people that are you’re in care of are responsible for your subordinates, whatever. They’re watching you. And um, and I’ve, I’ve always kind of kept that in mind and taken it to heart. And if they’re watching me, I want to be able to say I’m willing to do whatever you’re doing. I’ll get my my hands just as dirty as you if I have to. So that’s what I think. I have learned the most from my time as an athlete to my time as an educator, and more specifically as a as a leader of a school, just just having a sense of resiliency and stick to itiveness and just keep pushing through.

Trisha Stetzel: Yeah, I love that. So tell me what your students have taught you about leadership?

Dr. Kevin Dyson: Patience. No, seriously. You know, um, you have your own kids and there’s a level of patience that you, you almost have with them because they’re yours, right? Um, but there’s a different level of patience when people are raised in different homes and they come collectively together and you’re trying to come to a common goal or common goals, whether it be academic achievement, test scores, attendance, whatever those goals are. And you’re trying to mold young minds and things of that nature. Uh, you have to be patient, I think. You have to understand and get a level of understanding from, uh, just how people are. Uh, not everybody sees the world as you see it. You gotta recognize that and try to see the world from other people’s lenses. And I think that’s been one of my greatest assets as a leader, is being able to be compassionate to all people. Um, and appreciate all walks of life and just being able to be a soundboard, listen and just pay attention. And when you pay attention, you be able to have a sense of patience to work through some things. You can change the narrative of whatever that is bad, good or indifferent. You can kind of change that narrative if you just listen and be patient sometimes. Uh, sometimes I can be too patient. Sometimes I can be too laid back, and I understand that about myself. Um, but I am a I try to see things from all angles and not rush to Two decisions. Not rush to making a move. Drastic move just to make it. Um, and I sometimes be perceived as, um, laid back, but, um, man, just dealing when you’re dealing with teenagers because hormones changing, girlfriend changing, social media changing, you just got to learn to be patient and work through those things.

Trisha Stetzel: Yeah. So much has changed since the 80s, hasn’t it?

Dr. Kevin Dyson: Just a little bit.

Trisha Stetzel: So much. So much. Well, and this this conversation we’re having really speaks to not just your leadership, but also your purpose and your character. And I think it, uh, really rounds out who you are as a leader. So can we talk a little bit about your book qualified? So I am justified. You redefine success. Um, how has your own definition of success changed across your life? Chapters.

Dr. Kevin Dyson: Man, that’s that’s kind of what the book was alluding to. Um, when I first retired from the NFL. I knew doors would open for me. Of course I wanted to coach, but when I settled in on secondary education and I was coaching from a high school perspective, I knew doors would open for me. But I also knew I wanted them to remain open. So I wanted to go back to school and get qualified because I didn’t know what I was doing other than I knew football. I didn’t know education. And so I was justified for the opportunities that came. And that’s kind of how the book kind of started. And within that, though, I’ve learned a lot of things about myself from an emotional standpoint. I, you know, I think I cared a lot about a lot more about what people, how they viewed me. Um, if I was disappointing people, you know, I was the first receiver taken in the 98 NFL draft ahead of one of the greatest to ever do it, Randy Moss. And so much of my identity was from myself, other people. I believe people thought this. And whether they did or didn’t, I believe to be true. Um, that I was always chasing his shadows. And then I have injuries and I could never play catch up. I could never catch his shadow because I’d have a setback after setback after setback that eventually led to me retiring early, and I had a hard time dealing with that internally.

Dr. Kevin Dyson: Externally, people didn’t know, but internally I felt like I’ve let a lot of people down. I let my teammates down, let my family down, even myself, because I didn’t amass the career that I had envisioned for myself. And I had some moments, as you mentioned, with the miracle and the one yard short and and things of that nature. But I also wanted that extensive career to, to validate me being picked 16th overall. And so through that in the book, it just kind of transformed to I had to reinvent myself. I had to humble myself and start, start fresh, find a new passion and then delve into that and get better at whatever that is. And that’s what I hope I’ve been able to do. I think I still got lots to learn about leadership, and sometimes I have the crutch of good people around me to support me, and I leverage that. And I can do better with being more assertive on my end. But, um, but I’ve I’ve learned through this process, though, man, reinvention is hard. There’s a process. And if you’re not willing, if you don’t take the time to allow it to, to develop and and transpire like it’s supposed to, a lot of guys lose that sense of purpose real, real fast.

Dr. Kevin Dyson: And that’s when a lot of things happen. And I’ve been pretty fortunate that I found a new passion. I found a new purpose. And and, um, it’s continued to grow and it’s leading me down this journey of starting my own school, um, 50 years old. And if you told my 30 year old self when I retired from NFL that when I turned 50, I’d be here starting my own school, I’d have thought she was crazy. I really thought I was just going to teach and coach and maybe be an athletic director for for 20 years and retire and and just go golf or and do random things here and there like I do. You know, I do radio, I do TV, I’ve done a lot of different things, uh, speak and all that stuff. And, uh, but now I’m here and I’ve had the opportunity to lead some schools and, and of course, with the people around me, I’ve had some success doing so. And now I’m here and I’m taking this new challenge. And I’m hoping the lessons that I’ve learned over the last 20 years longer than that, really in the last 50 years of life, um, and being able to and implement some of that into school and hopefully this school lasts for years even beyond me. So we’ll see.

Trisha Stetzel: I love that. Okay, so before we dive into I want to talk about Music City Academy. Uh, but I know people are already interested in connecting with you, Kevin. So what is the best way for folks to find you?

Dr. Kevin Dyson: Oh, well, so social media wise, Katie Dyson 87. That’s usually my tagline on everything. Um, of course I’m on LinkedIn. You can just search for my name there. And, um, as far as, like, this website’s, of course, Kevin Dyson. Com, that’s my personal website. Um, got the book and things like that and a little bit bio, a little bit more about me. And then, um, Music City Academy, and that’s the course. I love people to kind of go in there and see what we have going on. We’re still building it up a little better, but because we’re still new, um, and we haven’t even started yet, but, uh, people want to go there and find ways to support the school, be a part of the process. Reach out to me that you can go to either my website, Kevin Dyson. Com, or Music City Academy.

Trisha Stetzel: I love that. Okay, so what vision drove you to build the Academy and what makes the model of Music City Academy different?

Dr. Kevin Dyson: Wow. Uh, well, what drove me, um, was some stuff we’ve been talking about. You know, I’ve been a principal. I’ve been in education 20 years. And what I’ve seen in education is a lot of good people that want to do right by kids want to teach kids and they have passions for the content and the things that they are teaching. But a lot of times we are set by a set of rules or bylaws. Be in public settings, right that you have to do. You have to pass by. So you you almost become almost become cookie cutter in a way, because there’s certain things that you have to do every year. So the inspiration was, I wanted to do something, have an opportunity to do something a little different. And I wanted to take what I, for me, my personality would would have been the type of school that would engage me. You know, I did decent enough in school. I had like I said, my mom made sure we maintained a three or better. I, I was just just under 3.4 GPA and I and I say that because I was pretty good. Yeah. But really I didn’t I didn’t extend myself, you know, I played the, the game where if I had chemistry, I made sure I had home EQ or or art or something to balance it out, you know, to make sure I was going to get my B average. And I didn’t do any advanced classes because I just didn’t I didn’t think I was smart.

Dr. Kevin Dyson: And I just when I realized when you talk about intelligence, a lot of it is just stick to itiveness and motivation. And I learned that, of course, in my 40s. But so that was kind of what led to this journey of this school. And I’m taking a unifying power of sports and helping young student athletes find their academic passions to the lens of sports and turn that to excellence. And aside for that, I love competition. You want to build sports teams, and you want to build schools that kids want to come play ball with, but also get an academic experience that that’s a little bit different. And within the school, we’re going to emphasize the the totality of a person, the holistic view of a kid, the mind, body and soul if you will, and have resources within the school to make sure we’re matching that. Start today with some intentional time for kids to to really, uh, get ready for school, whether it be exercise, their advisory, their team, period, um, things of that nature to really just set them up for success in the day. You know, research says if you either meditate, exercise or take time like read or something to yourself before starting your day, you’re more likely to be productive. And I’ve kind of taken that sense and that model. And it’s true. If you if you probably do it yourself, you get up, you go for your run, you read your book, you have your morning coffee, you go to the gym.

Dr. Kevin Dyson: It sets you up for success for the rest of your day. And if you don’t do those things you recognize, you’re like, why am I sluggish today? What’s going on? It’s because your your routine is off. You didn’t get up and get your your blood flowing. Get your mind right. And so I’m just taking that that research and turning it into a purpose in education, um, and trying to do something a little bit different, encouraging teachers to use movement, um, to not just sit desk you encouraging them to use movement as part of their instruction. Uh, so kids are not just sitting and getting, I think, kinesthetically and and things of that nature. Uh, we all learn a little bit different. Um, I have learned this over the years of myself. I if I’d have known this when I was younger, I might have helped me out. But I’m not necessarily a sit and get guy. I could do it more now that I’m older and I recognize it. Um, but as a kid, I probably would have done a lot better had they incorporate movement. That’s football, basketball, soccer, baseball. What other sports have I done in my life? When you learn plays or things like what are you doing? You’re moving and and it’s easy for me even now, I can learn plays instantly because I know the movement of it.

Dr. Kevin Dyson: And so that’s the gist of it. It’s just you just really taking the holistic view of a kid using unified power of sports and turn it into a purpose in it. And oh, and I guess I should mention failed to mention we’re talking about our career pathways. Career technical education will make some partnerships and maybe do some dual enrollment, some internships, some job shouting, job shadowing in the world of sports with Nashville has become kind of a Mecca for some professional sports teams. Plenty of colleges and universities, let alone the the rec leagues, opportunities for kids to delve into different professions within the world of sports. As a kid, the only thing I knew was professional basketball or professional sports. But professional basketball was the dream. I didn’t know the the wide variety of opportunities in the world of sports that I delve into now do sports talk radio. I’ve done TV analysis. I understand some of the things behind the scenes from camera work, journalism, uh, sports marketing, uh, sports, uh. Uh. Uh, what’s it called? Uh, social media marketing. There’s so many opportunities for kids to be in the world of sports. If you have a passion for sports, uh, that you can leverage that into a life post-secondary. And that’s kind of why I chose to go this path. It’s just, I think, to do something different from the typical, um, educational sense and provide what I’m passionate about, which is now learning and, of course, sports.

Trisha Stetzel: Yeah. Oh my gosh, you’re like turning the world of education upside down. I love this I think it’s fantastic what you’re bringing. Um, you mentioned that you’d been on a trip and you’re building relationships before we started our conversation today. And I’d love to know what relationships are you trying to build? Are there people out there listening right now, or people that they know that you need to connect with? Who are they?

Dr. Kevin Dyson: Uh, anybody that has a heart for kids, that’s on the broad sense, right? I think if you want to narrow it down, um, just if you very hard for kids. And you want to see them succeed. Um, in in the world of and I’m gonna say sports, but just in the world in general, I think I would love to connect with you, uh, we, you know, to do with your vision, it obviously it costs money. And and there’s going to be a time and place once we get the, the, the land or the building and things like that, you want to build it out, provide, uh, an awesome experience for kids from hopefully be open August 2027 and beyond. Um, and I would love to connect with people. If you have a heart for kids, if your heart for sports and or a combination of both or, you know, and what I found just talking to families is, uh, I had a young I had a lady tell me she’s, um, probably in her 50s. And she said, man, sports saved her son’s life. And and I can say something similar, you know, being, like I said, raised in a home, just my mother and seeing her grind and doing all those things. Sport was what kept me around. My motivation was to be able to provide for her, provide a home for her, and lessen her burden. And sport has always been a catalyst, and there’s so many lessons that you get from the world of sports and competition that that can be used later in life. And so anybody that just has a heart for kids, heart for sport, and want to see something come together between the two and look, reach out to me, like you said, for my websites and and things of that nature. I’d love to talk and connect so much.

Trisha Stetzel: Reinvention. I think we’ve we’ve had so much shift and change from the beginning of the story to where you are today. Today, um, how do you and I know you’ve written about that, right? The reinvention. You talked a little bit about it earlier, but how are you personally navigating all of this reinvention for yourself? And what would you suggest to others who feel like they’re ready for that?

Dr. Kevin Dyson: Wow. So I did a keynote, um, a year ago. And I was just talking about not being afraid to chase your dreams or chase whatever’s aching at you and letting go of. And it was, you know, acronym. And it was lead with grit. And the L is letting go of those things that that stop you from progressing to your destiny. And so many of us, we are scared to make that move because we’re comfortable or we don’t know what the what ifs are, the challenges along the way. And some of us are getting older. We don’t want to embark on those new challenges, even though our passion leads us in different ways. And so I think one of the whole things is one, you humbling yourself. And I think that’s first you gotta if you want to start over, you gotta hump yourself and say, I’m gonna start over and it’s not going to be easy. Two is let go of those things that stop you from even trying to, which is like letting go of the fear, letting go of the the naysayers, the the negative talk, the the the fear you have on yourself to go ahead and pursue your your purpose. You know, one of the things taglines I have on some of the shirts that I have on my website is you have you have the power to pursue your purpose.

Dr. Kevin Dyson: And I think we forget that sometimes because we let outside influences, you know, distract us. They, they, they give us alternate routes and, and things like that. And we forget. We we control our own destiny. We control our own, our own purpose. And you just have to go out there and realize you have the power to change it and and do it. And it starts with humbling yourself and realize you got a long ways to learn. And, you know, I go back to my first time in a classroom, my first time teaching I would have never thought I’d be in at this point, would have two master’s degrees or Dr.ate, and let alone starting my own school. And I had to reinvent myself. And I’ve had former teammates and friends that wanted to get something a little more substantial or getting the coaching. And one of the things that they asked me, what did I do? You know, how did I get where I was at? And simply put, man, I humble myself and started over. I had to start somewhere. I mean, and I didn’t know necessarily what my passions were back then, you know, I made it into fail and that was my passion, was sport. I wanted to play in the professional league was basketball, but football. And when you’re done. I was 30 years old and it’s like, okay, now what? And traditionally most guys, because you’ve been playing ball, you go into coaching.

Dr. Kevin Dyson: And I like most I sort that out. But it wasn’t in the plans for me. And when I got in, I started teaching kids and coaching kids. I was like, I kind of like this now there are some things I wish I would have done as a player set myself up for when I did retire from an entrepreneurial standpoint. But even still, those are not necessarily my passions. Those are kind of hobbies that help you create passive income and all the different things that come with that. It’s not necessarily my passion, though. Um, so having something that gives you a purpose and passion that’s crucial for anybody with reinvention. We all want to have a sense of purpose. And I think that is your ultimate answer is yeah. Humbling yourself. But does it give you a sense of purpose? Is what you’re doing give you a sense of purpose? If it doesn’t, then you’re not doing what you’re called to do. And I think that’s the ultimate dream is why we’re here on earth, to have our sense of purpose. And I know a lot of times money rules the world. And we we equate our purpose with how much we make. But that’s not always the case.

Speaker4: Mhm. That’s beautiful.

Trisha Stetzel: Thank you. Passion and purpose and I, I well I have one more question for you. Absolutely. Finish up today. How important is it for all of us to surround ourselves with the right people, as students, as leaders, as grown ups? How important is that man?

Dr. Kevin Dyson: You you you’re speaking my brain lesson. I one thing I have learned on this side of my journey is I and I mentioned it earlier, I didn’t leverage those that network those relationships as a as a college kid, meeting up boosters and people that shook and made the world go round. Right? Um, from a college perspective, all the alumni, things like that. And I think one thing I’ve learned as an educator is building on relationships inside the building and outside the building are crucial. You need you need partners. You know, um, one thing about me, I’ve been humble enough to know I’m not the smartest man in the room, and I never profess to be. And I’ve been fortunate enough to surround myself with people that are intelligent in other ways. You know, I have my skill sets, right? But I always compliment my my skill deficit with those that have those skills. And I think sometimes, again, it goes back to being humbled and knowing yourself. I think a lot of times people feel like I have to have all the answers as opposed to leveraging the network, leveraging your relationships with people, and utilizing their skill sets to compliment yours or your weaknesses or your your shortcomings and and working on those to become strengths, but leveraging those that are good at those sort of things. Like, I know people that are really good in organization and communication, like leverage that there’s people that are that are really smart in, in budgeting and finance and operations leverage that, you know, and just, you know, your skill sets and what your value is and bring that to the table.

Dr. Kevin Dyson: And, you know, if I can tell my younger self and what I try to tell my own kids and the kids that come in contact with man is if you make a contact, leverage that. And I still struggle with it. I need to get better at it, but send somebody a kind email, send them a Christmas card or a note. Um, make sure you stay in contact people. You just never know where that conversation is going to lead you to. And I’ve had people before come to me say, coach, and this is when I was coach. And so, you know, I’m Dr. Dyson, but, uh, coach, I did what you said. I sent an email that man, and they. The guy remembered that when I when I came in for internship. And now he’s working for this company. And so it’s just that simple because he remembered this kid reach back out to him with a purpose. And he was like, I appreciate that because so many kids come and go and don’t even appreciate the time they had. Now he leveraged it and he has a job now. So that’s that’s the ultimate thing, man. It’s just leverage your relationships and and network and just be genuinely kind to people.

Trisha Stetzel: Beautiful. Thank you so much for your time today Kevin. This has been such a wonderful conversation. Uh, throw out your contact information one more time where people can connect with you.

Dr. Kevin Dyson: Absolutely. Um, Katie Dyson, 87. That’s my tag on social media. And you can find me at Kevin Dyson. Com simply put. And then music city. Music city miracle. Music city academy. I’m so used to call it Mister Miracle. That’s it. Music City Academy plays off of that, of course, but it’s actually Music City Academy, so you can catch. You can find me there. Got it.

Trisha Stetzel: Thank you so much, Dr.. Kevin Dyson, CEO of Music City Academy. It’s been my pleasure to host you today.

Dr. Kevin Dyson: Thank you so much. I appreciate your time.

Trisha Stetzel: All right, guys, that’s all the time we have for today. If you found value in this conversation that Kevin and I had, please share it with a fellow entrepreneur, veteran or Houston leader ready to grow. And as always, please rate, review and follow the show. It helps us reach more bold business minds just like yours and your business. Your leadership and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

BRX Pro Tip: Creating Urgency

February 2, 2026 by angishields

BRX Pro Tip: Evening or Morning Person

January 30, 2026 by angishields

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BRX Pro Tip: Evening or Morning Person

Stone Payton: And we’re back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, being an evening person, a morning person, talk about that a little bit.

Lee Kantor: Yeah. A lot of people, especially in the New Year, they’re like, “Okay, I’m going to set my alarm super early and be more productive in the morning.” But a lot of times these people are evening people, and they just are more productive in the evening. And it’s not that simple to just turn yourself into a morning person.

Lee Kantor: But a way to become more of a morning person if you are an evening person is to kind of use the energy you have as an evening person to make your mornings just work better. And a way to do that is to kind of preload tomorrow’s momentum tonight. So use your natural late-day energy to prep for the morning. Maybe set out your workout clothes or pre-make your coffee, or outline what your first task that you want to accomplish in the morning. And decide what that one thing is you’re going to knock out right when you wake up so the morning version of you just has to press play and begin, and they don’t have to kind of make any new decisions, that you’ve already set your morning person up for success by prepping the night before.

Lee Kantor: So, the key is to get as much done while you’re at your peak energy, so that you just have to kind of follow the plan when you have less energy if you’re not really a morning person. And this is going to kick off your mornings as productively as possible, and it works because you set yourself up for success the night before.

Breaking Through Analysis Paralysis: EOS Tools for Action-Oriented Teams

January 30, 2026 by angishields

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In this episode of High Velocity Radio, Joshua Kornitsky interviews Mark O’Donnell, CEO of EOS Worldwide. They discuss how EOS helps entrepreneurs and leadership teams clarify and achieve their business visions through a proven operating system. Mark shares insights on the importance of aligning personal passion and purpose with professional roles, overcoming entrepreneurial challenges, and the power of focus. He outlines EOS’s ambitious goal to impact 100,000 companies by 2035 and highlights tools for delegation, issue-solving, and building intentional cultures, offering practical advice for business growth and leadership.

Mark O'DonnellMark O’Donnell is a highly successful entrepreneur, CEO, and Expert EOS Implementer. He is the current Visionary and CEO of EOS Worldwide and has also served as Head Coach for the company. With over 100 companies under his belt, Mark has helped numerous companies achieve their goals and get what they want from their businesses.

As a serial entrepreneur, Mark has founded and sold multiple successful businesses. His passion for helping people live their ideal lives led him to his current mission of assisting 1,000,000 people with tools like those found in the Entrepreneurial Operating System (EOS).

Mark is a lifelong learner and an alumnus of Albright College, Northeastern University, and The Wharton School at the University of Pennsylvania. He lives outside Philadelphia, PA, with his wife, mother-in-law, three children, and his one-hundred-pound dog, Blue.”

Connect with Mark on LinkedIn.

People: Dare to Build an Intentional Culture
https://a.co/d/52Htj2F

Data: Harness Your Numbers to Go from Uncertain to Unstoppable
https://a.co/d/23ano61

Preorder:
Issues: Remove Friction, Fast Track Your Growth, and Ignite Your Greatness
https://a.co/d/jiJYJQi

Episode Highlights

  • Overview of EOS Worldwide and its mission to assist entrepreneurs and leadership teams.
  • Discussion of the current entrepreneurial landscape and challenges faced by businesses.
  • The importance of a stable, first-principles-based operating system in navigating complexity.
  • EOS Worldwide’s ambitious goal to support 100,000 companies by 2035.
  • The significance of delegation and the “Delegate and Elevate” tool for entrepreneurs.
  • The concept of aligning personal passion and purpose with professional goals.
  • The idea of the “adjacent possible” in innovation and continuous learning.
  • The EOS approach to issue-solving and the DIKW model (Data, Information, Knowledge, Wisdom).

About Your Host

BRX-HS-JKJoshua Kornitsky is a fourth-generation entrepreneur with deep roots in technology and a track record of solving real business problems. Now, as a Professional EOS Implementer, he helps leadership teams align, create clarity, and build accountability.

He grew up in the world of small business, cut his teeth in technology and leadership, and built a path around solving complex problems with simple, effective tools. Joshua brings a practical approach to leadership, growth, and getting things done.

As a host on Cherokee Business Radio, Joshua brings his curiosity and coaching mindset to the mic, drawing out the stories, struggles, and strategies of local business leaders. It’s not just about interviews—it’s about helping the business community learn from each other, grow stronger together, and keep moving forward.

Connect with Joshua on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Joshua Kornitsky: Welcome back to High Velocity Radio. My name is Joshua Kornitsky. I’m a professional EOS implementer. And your host. My guest today is Mark O’Donnell. Mark is the visionary and CEO of EOS Worldwide, and he has elevated his passion for for helping entrepreneurs get everything they want out of their business to a level that it’s all he does every day. And Mark is really here to help us understand how EOS Worldwide is dedicated to helping leadership teams clarify, simplify and achieve their visions. Mark is the author of People Dare to Build an Intentional Culture, which is part of the EOS Mastery series. Data. Harness the numbers. Harness your numbers to go from uncertain to unstoppable and then coming in April. Issues. Remove friction, fast track your growth and ignite your greatness. Also part of the iOS mastery series. Welcome, Mark. I’m so happy to have you here today.

Mark O’Donnell : Great to be here. Thanks for having me.

Joshua Kornitsky: Thank you. Um, so I want to begin at the beginning and ask you something that may seem silly, but, Mark, how do you define your role as visionary at EOS Worldwide?

Mark O’Donnell : Yeah. So generally it’s really the five bullet points on the accountability chart. Really the the one that people have, uh, sort of out of the box, if you will, right. As, as a visionary. But ultimately it is creating and inspiring the vision, taking it to the next level, enrolling implementers and the EOS Worldwide team into that vision and being the face of the company. So I do a lot of work, a lot of writing, as you mentioned with the books, I do quite a bit of podcasting and social media posting and all that kind of stuff, really just driving top of the funnel awareness to iOS as a system and as a method for getting everything you want from your business. I own big relationships and creative problem solving and things like that, so that’s generally my role. It’s not that I am the only source of vision. And as the third visionary at iOS Worldwide, it was really inherited right from Gino Wickman to Mike Patton. And now to me and taking that to every corner of the earth, that’s really what the role is more of an evangelist, I suppose.

Joshua Kornitsky: And actually, I would tell you that that’s the one that I think most clearly communicates because it’s on you more than anybody, to carry that vision out into the world. And also talking about the future, which we’ll get to in a little bit. But I want to start by asking you about the current entrepreneurial landscape that’s out there right now. And and I know that you have seen, uh, really from small companies all the way up to enormous organizations. When you look towards the future of that ecosystem, what do you see? How do you see EOS helping? Right. Sure.

Mark O’Donnell : And, you know, I’ve had a little conversation prior to starting the show, which is that EOS is based on first principles. And I want to start that conversation really rooted in that as a fact, or at least as far as we can see it. And so just to define what I mean by first principles. So it’s sort of like physics, right. It’s taking in removing all the superfluous things and deciding on what is signal versus noise, and you’re just removing everything until you can’t remove anything else. And then it just works over and over and over again because it is proven so. It is simple. It’s like gravity. It just works and there’s nothing really you can add to it that’ll change or modify it and make it meaningfully better. And so it’s just that, that sweet spot where it’s that solid foundation. All right. So and when Gino was creating this system and we get knocked by competitors all the time like, oh, they only have these 20 tools in the toolbox. They don’t add or create anything new, which is not necessarily true. We do add things as we go, but it is all based on experience and it’s all based on lever pulling, showing a tool or a concept to a client. And let’s go try that 100 times, a thousand times and make sure that we consistently get the results that we expect over and over again. So in other words, it is proven to work for any type of client in any environment that gets them clear on what they want from their business, and then they can go and execute on it in a more clear, focused way so that we’ll just accept that as the basis of first principles as it relates to business operating systems and tools.

Mark O’Donnell : Right. And when we look at the the macro environment that we live in, there’s just a ton going on. There’s a lot of noise all over the place, a lot of change with AI, you know, how is this going to affect my business? We have tariffs in some cases, you know, at the beginning of 2025 and a little bit now where people are very uncertain, there’s a tremendous amount of uncertainty that exists. And that’s been the case all throughout history. It’s nothing unique whether it’s AI or the internet or, you know, electricity or the steam engine, or the earliest I could find someone complaining about technology and how it’s going to ruin their life in the future is over with 600 BC, where someone was complaining about the introduction of the sundial. Like, it’s going to ruin our lives, our jobs are going to be disappearing. And you know, now we have to actually show up at a certain particular time and and our whole way of living is over. And so, you know, this is just human. And so the role iOS has in this turbulent environment that has always existed, it will always exist into the future, is to be that stable, first principles way of operating a truly great organization. It can be a business, it can be a nonprofit. It can be any organization where people are coming together to achieve a common goal. Eos is a proven system and method where they can systematically get what it is that they want. So that’s what I see. Our role is providing that simple, clear, proven, first principles based method to achieve and get everything you want from your your business.

Joshua Kornitsky: And thank you for that explanation. And as you look into a longer term view of how, say, over the next ten years, EOS might impact an ecosystem in just the United States, we’ll talk about the rest of the planet in just a little bit. But just in the US, what are the goals for the next ten years?

Mark O’Donnell : So our goal is our ten year target is 100,000 companies running on EOS by 2035. Right. And so 100,000 companies were at 31,000 right now. And I just want to sort of kind of give you the, the full view of what the impact that looks like.

Joshua Kornitsky: And that’s what I really and.

Mark O’Donnell : Yeah. And and so for implementers like yourself, there’s about 900 US implementers today. We’ve worked with 31,000 companies. And so we can just kind of do the math there and say, all right, 100,000 companies. The average client stays with an implementer about two years. The average implementer works with about 150 companies in their entire lifetime. Uh, in because about 10% of our clients will not make it through two year journey, about 80% will graduate from the process by design in, uh, that two years, and then 10% will stay with you forever. And so what ends up happening is implementers sort of go offline. You’re not adding that many focus days anymore. I think Geno hasn’t done a focus day in 7 to 9 years or so. He has, but he has a book of clients still to this day. And so when we think about that, we need about 5000 EOS implementers to achieve 100,000 companies running on EOS. So we’ve got about A5X increase required in order to to hit that number. The average company we work with, the 3 to 8 people at the helm of the business, the leadership team.

Mark O’Donnell : But the average company size is about 47 people. And so when we think about 100,000 companies by 47, we now are starting to positively impact the lives of of millions because they’ve got family members. And we just see this over and over and over again, that when a company is running on EOS, they’re basing not only their business in first principles, they start to base their life in first principles. They’re happier, they’re freed up to work according to their highest The contribution, the the dent in the universe that they can individually make and that starts to go into their families, that goes into other aspects of their their life. And so we’re we’re really excited about the impact that we can have over the next ten years. And we also know that about ten times the number of companies running on us with an implementer are self implementing. They’re using our tools and they are really making a difference. Um, we do know that they get better results when they do use an implementer, but not everyone has that luxury. And so we’re still making an impact nonetheless.

Joshua Kornitsky: Well, and I think of the fact that terms like level ten, terms like IDs are already becoming ingrained in the business community because as you as you intimated at at 31,000, working with an implementer, there’s probably five times that, if not more, that are familiar with our tools, that are using them in some form or fashion. As that 100,000 number gets closer and closer. I have to think that that the impact of the common language and the impact of the common concepts will permeate a whole lot of businesses.

Mark O’Donnell : Yeah, there’s no doubt about it. And we’re seeing that already. And so a lot of that common language around business starts in universities. And so we’ve got quite a few universities that are using traction and other books in the Traction Library as curriculum for MBA students. And so we start to see that common language being just part of how you run a truly great organization. And that’s ultimately the goal, is that every business owner, every future entrepreneur, everyone who goes to business School comes out and understands that in order to run a truly great meeting, I’m going to run this thing called a level ten meeting. And that’s the goal. And so we’re incrementally making progress around that. It it’s going to take about 3% of the population apparently is the tipping point where it becomes a mass movement. And really a movement is what it is that we are creating.

Joshua Kornitsky: So I agree with that. And I and I think that as as us continues to build momentum, it will bring more and more, as they say, the rising tide will lift all the ships. Um, but I want to zero back in on something, because I think you do have a really unique perspective from from the seat that you’re in, not just because you’re the CEO and the visionary for us Worldwide, but because you’ve been an entrepreneur yourself. When when you think about being an entrepreneur and you think about, um, the frustrations that an entrepreneur, particularly in a time of, let’s just say great change, which is a fair statement, I think. Right. When what are the things that that the commonalities that you’ve seen that help the entrepreneur realize that, that they’ve pushed as far as they can push and they’ve got to reach either for a lifeline or some help or find a different way forward. What are some of those common roadblocks that you see? Because I think one of the things that I encounter when I talk with all sorts of business leaders is they don’t realize they’re not alone.

Mark O’Donnell : Right. Right. Well, I think. I’ll take it back to why you become an entrepreneur in the first place. A mentor of mine once said, you know, entrepreneurs have this perfect combination of ignorance and ego. And you know, they they are too dumb to know they can’t write. They’re just totally ignorant to the fact that what you’re trying to do, the probability of you winning is near zero, like so. But you’re doing it, and then you have the ego side of that that says, I could do this. Like, let’s go. We’re gonna go do this now. And so that’s the kind of person you have who’s just this driven human who, despite all odds, has the belief in themselves and the people around them that they can create something of value in the world and for people. Right. So they’re creating value for themselves. They’re creating value for the world. And they have this combination of let’s go do it right. There’s really this driven person. And so once they get started they start to hit these hitting the ceiling. Right. They start to not achieve the profit that they want.

Mark O’Donnell : They start to lose control Of the business. They really they’re just hitting the the ceiling. There are people they can’t find the right people that fit with them. And so and they’re trying all the things right. They’re there because they’re this driven human. They’re reading all the books, they’re joining all the peer groups. They’re doing everything they can to break through the ceiling, where they just have this sense of being stuck and frustrated, and they’re living in this chaos that they’ve created. Right, right. And. I kind of going back to first principles is that because they’re reading all the books and they’re joining all the groups, we need to simplify it for them so that they can systematically look at and understand where they start and where other people need to begin. Right. And so they we call the the tool, the delegate and elevate tool. And which I think is just one of the tools that we teach that is underrated if possible. Right. And it’s an important tool that we teach. And I say it’s underrated because I’m not sure everyone fully understands the power of it.

Joshua Kornitsky: Delegation is scary.

Mark O’Donnell : Delegation letting go is scary. But a lot of it is. It is scary to let go. But why is it that way? Well, I believe that every human was put on this earth. You’re the only one like you that has ever existed in the world, and the only one like you that ever will exist into the future. And so you’re it, right? You’re it. And so you. But we get kind of piled on as we go through life, and we say yes to a bunch of things that we shouldn’t, and we really lose our purpose in the world. Like what? What is unique about me and and what is the thing? The only thing that just I can do in this point in time in history with the skill set that I’ve been been given. And so when you think about it in those terms, you are taking away all the things that are not you, so you can be unlocked and free to operate according to your highest contribution. So I think what happens to entrepreneurs when you go through that process? It’s you’re going through this level of self-awareness, exposure, your identity is being formed or redefined, and ultimately you end up as your six year old self. Right? But as an adult, um, so my point with that is that that is the scariest part is really to come to grips of. There’s one thing that is my highest contribution, and I’m going to live in that upper left quadrant of things I love to do and I’m great at, and it will be refined over time because we’re not perfectly accurate when we started out. And so things you just keep shedding, shedding and shedding until you are living in that highest contribution. And so that when you start with that entrepreneur and then you work your way throughout a leadership team, the amount of impact that just that tool alone can have on individuals, families and companies is miraculous. I mean, it’s just when we see it, it’s amazing. So hopefully that answers the question at least a little bit.

Joshua Kornitsky: I think it does. And I think the the real message that you’re delivering is that you’re not alone. Right. That what you as your own self, as an entrepreneur, Mark experienced is the same thing that literally millions upon millions of men and women are experiencing every day. And there is a lifeline.

Mark O’Donnell : Right? There is a tool. There’s people who are going through the same process. And that’s why we sell out the US conference every single year, is because we’ve got this big group of people who are going through the journey at the same time, right. They’re going through that self-discovery process. How do I create an organization? How do I group a bunch of people together who are on the same mission as I am? Um, and so it it creates a sense of community. It creates a sense of I’m just normal. This is what humans do. And so, uh, yeah, it really has a big impact.

Joshua Kornitsky: So we’ve touched on this a couple of times, and I just want to ask as, as you look towards the future and you look towards as put on your visionary hat and you envision how, um, the leaders of the future, the next generation that is rising up, how how can you speak to what their needs are and what is it that EOS can do to help someone who is earlier in the journey, or knows that they are destined to take over the family business at some point down the road. What can we do to help them prepare?

Mark O’Donnell : I think the first step there is something that we call the personal core focus, and we wrote about this in the people book. And so it’s really an intersection of your delegate and elevate tool. So you create a laundry list of all the things that you’re doing. You get really crystal clear on your four quadrants love great light good. Don’t like but good don’t like. Not good. And then how does that align with your your passion, your purpose? I mean, even I and I kind of look at um, core focus. We say purpose cause or passion. I’d like to reverse the order and say passion is sort of like step one. That’s rookie level. A purpose is step two. And that’s you’re making some external impact. It’s Make applying that passion and using it for good. But then it causes and it brings everybody in and they’re pushing that forward, that purpose even further into the world without you. So you got to get really crystal clear on your purpose, your cause, your passion, which you can, uh, your unique value that you bring to the world and defining that for yourself as best you possibly can as early as you possibly can, and then have that update that quarterly and make sure that you’re always operating in your own individual personal sweet spot.

Mark O’Donnell : And then you’re either creating a company around that which as an entrepreneur, or you’re joining a company that is in line with your personal core focus. And what we, uh, when we wrote about this in the people book, and I’m not sure it’s completely obvious and I hope it’s not, is that we’re actually breaking down the idea in the construct of a company and saying, you are you’re really a company in its ideal state is a collection of people who have a shared their personal core focus matches the core focus of the business. And if you’re not a fit in that organization, that’s okay. You’re just going to come out of that and go get attached to another company who is more in line with that, who has a role within that organization that you get one has the capacity to do it. Um, sort of your personal niche, if you will. Right. Uh, and so, uh, that’s kind of the way that, um, we’re, we’re thinking about that. And so for the young people out there, get really clear on that as early as you possibly can and know that it is not set in in time. It is what I refer to as the adjacent possible. Are you familiar with the term the adjacent possible?

Joshua Kornitsky: I understand it semantically, but not as a common phrase. So where is it from?

Mark O’Donnell : So it’s really how innovation occurs, how learning occurs. And, uh, the best way I can describe it is imagine you’re in a room, you walk through a door and you’re in this room and there’s three doors in front of you. And in that room, you, you know everything there is to know about what’s in that room. You’re experiencing it. And you have three doors in front of you. Which one do you open? Pick one of the three.

Joshua Kornitsky: Number three.

Mark O’Donnell : Number three. Why? Because it doesn’t matter. You just open a door, you walk through it, and now you’re in another room. You’ve learned everything you need to know about that room. And you’ve taken with you everything in the room that you came from. And you’re presented with three more options. You just open up another door and that’s how you’re really going through life is that as you are taking action, as you are engaged in learning and growing. With that core focus as a filtering mechanism, you get, you refine, you tweak, you hone, refine. It is a never ending process. And you know, that’s why I don’t believe in retirement. Because, you know.

Joshua Kornitsky: A pretty good teacher, Mark, I gotta tell you.

Mark O’Donnell : Um.

Joshua Kornitsky: But but it it it brings to mind something that I’d love to get your perspective of. And I want to be conscious of your time. Um, is is simply the fact that in in so many ways do you how important is that one step forward when when I think about iOS, when I think about the impact that I’ve seen it have, the analysis paralysis, the we’re not moving off this issue until we’ve talked about it to death, the idea that it has to be a perfect solution. Do you believe that iOS lightens that load and helps people understand that it’s about moving that ball just one yard further down the field.

Mark O’Donnell : Yeah. And that really comes into issues and how you process and solve issues and sort of the, the ten commandments of, of issues solving, uh, which I hope everybody, uh, preorders issues book and goes deep dive into that. And as it launches in in April of, of this year of 26. And the answer is we lay out the framework to solve that.

Joshua Kornitsky: Um.

Mark O’Donnell : But the team construction matters a lot. What I mean by that, uh, with Colby profiles. Right. And so, uh, we have fact finding follow through, quick start and implementer as sort of the three modus operandi that people just instinctually take action. Right. And so if you have a team that is overindexed on. Everybody’s a bunch of fact finders. They have a never ending amount of energy to gather data to gather facts. And so unless there’s some another team member that says, hey, we’re going to go do this now with some quick start, you’re probably going to be stuck. And so oftentimes it takes an implementer or some third party to say, all right, enough is enough. You’re not going to learn anything more sitting here in this room because you’re in that room, right? You’re in that one adjacent possible. We got to go through to the next door in order to learn more, in order to create, um, the result that we ultimately want. So that’s really step one is you got to understand that team, uh, construction, which we do work pretty hard at creating really high performing teams. Um, then I think when we identify the word issue, right, is it’s an obstacle, it’s a barrier, it’s an opportunity. Yes, it’s a problem. It doesn’t it’s not a negative connotation the way we talk about it. It is anything that is unresolved. Anything you need to do something about is is really an issue. So it’s anything that is left unresolved in the business preventing you from getting what you want. So it’s both positive negative. It’s really a neutral thing.

Mark O’Donnell : Sure. Um, the way I teach teams is the decay matrix. So the decay matrix is data, information, knowledge and wisdom. Okay. So when we think about fact gathering and data, we’re just collecting data points. We don’t really have, um, any real interpretation of what that data is. And we move to the next level. It’s information. So we’re taking that data and we start to have some meaning attached to it, but we don’t necessarily understand it quite yet. Knowledge is data. Information going to knowledge is about how do we interpret this data. How do we take action on this? But it still doesn’t really have too much impact. Wisdom only comes from experience. The only way you can have true wisdom inside of an organization, which you need to get what you want from it, is experience. So we’ve got to take action. We got to go do some stuff. And what when we finish that, then we look back to say, okay, what did we learn? Knowing what we know now, we’d do differently. And we just become the learning team quarter after quarter. And we do this in every single session. When we review the last quarter’s rocks, we say, okay, here’s the full accounting of how we did. What did we learn? What would we do differently next time? And so we’re creating these worlds in which we are creating wisdom inside of an organization, if that makes sense. And of course, you can make a joke out of it. Dick KW. Um. The answer is you don’t want to be a dick.

Joshua Kornitsky: Fair enough. You need the W.

Mark O’Donnell : Right? You need W’s where all the goodness comes from.

Joshua Kornitsky: Fair enough. Uh, last question mark. If I’m a brand new entrepreneur, what is what’s one takeaway? What’s one thing you would tell anybody starting out right now that would be, um, beneficial for them moving into the future?

Mark O’Donnell : Yeah. Focus is the number one power law in the universe. It is the only thing that matters. And so if you’ve got product market fit right, you’ve you’ve creating something that that people actually want to buy. Focus on that one thing forever. Uh, and it is the number one power law, both individually and from a business perspective. And if you can nail that, uh, you’ll do quite well for yourself.

Joshua Kornitsky: That’s fantastic. Thank you. Mark. I really appreciate you joining us and taking the time. My guest today has been Mark O’Donnell, the visionary and CEO of EOS Worldwide. He and everyone at EOS Worldwide are really focused on wanting to help you get everything you want out of your business. Mark O’Donnell is the author of People Dare to Build an Intentional Culture Data. Harness your numbers to Go From Uncertain to unstoppable. In coming this April and available to preorder on Amazon. Issues. Remove friction, fast track your growth, and ignite your greatness. I look forward to reading it. Mark, thank you again for joining us. I’m your host, Joshua Kornitsky. I’m a professional EOS implementer and host here on High Velocity Radio. We’ll see you next time.

BRX Pro Tip: Fear and Hope

January 29, 2026 by angishields

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BRX Pro Tip: Fear and Hope
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BRX Pro Tip: Fear and Hope

Stone Payton : And we’re back with Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, I’d like to chat a little bit about the distinction, the balance of fear and hope.

Lee Kantor: Yeah, a lot of people struggle with both fear and hope. They’re both kinds of two sides of a continuum. And that’s kind of the gap between where you would like to be and what you dream to be, but the fear that keeps you kind of stuck in this place that you are currently or that you’re not satisfied with.

Lee Kantor: And to close that gap, it isn’t done with kind of saying affirmations in front of a mirror or any type of future certainty that you might believe might happen, but it closes when you start taking some sort of action. You can’t wait until the fear goes away and then begin. It doesn’t work like that.

Lee Kantor: You’re never going to feel 100% ready. You just have to start moving. You have to start doing something because fear lives in that unknown. And it just kind of feeds on the questions that we just keep asking ourselves, that internal dialogue that is kind of sabotaging us. What if we fail? What if this doesn’t work out? What if people aren’t going to like me?

Lee Kantor: But once you start taking action, even a little baby step, then fear starts kind of going away because now you have data. Now you have new information. You have real information. And then that’s replacing your imagination, that real information. And that’s where hope starts to kind of take shape and starts to kind of grow. It becomes more powerful as you take more action, because now you have data that is actually real and actionable upon.

Lee Kantor: So, every call you make, every new connection you make, every experiment you take, all of that is data. And that gets rid of the uncertainty that’s in your mind. And so, that kind of dissipates. And now you have momentum. And now you’re not reacting to some imaginary fear. You are building a future with intention. Because now you have the real data that supports this, and you have real, actionable next steps that you can take.

Lee Kantor: So, remember, fear shrinks when you take steps forward and move forward, and hope expands the more you do that. And that’s how you close the gap between fear and hope.

From Awkward Introductions to Seamless Transactions: The Nolodex Experience

January 28, 2026 by angishields

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From Awkward Introductions to Seamless Transactions: The Nolodex Experience
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In this episode of Greater Perimeter Business Radio, Lee Kantor talks with Adrian Sasine, co-founder and CEO of Nolodex. Adrian explains how Nolodex transforms business networking by providing a digital platform for intentional, trackable, and monetized referrals within communities like chambers of commerce and alumni groups. The discussion covers how the platform standardizes referral processes, embeds payment systems for referral fees, and helps organizations generate new revenue streams while strengthening member engagement.

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Adrian-SasineAdrian Sasine is the Cofounder and CEO of Nolodex, a sales intelligence and relationship management platform that centralizes people, companies, and business deals into a single, actionable system.

A seasoned entrepreneur with a background in marketing, Adrian has successfully built, scaled, and exited multiple businesses. Prior to going into entrepreneurship, he held leadership roles at a Fortune 500 company, and got his undergraduate degree at The University of Georgia and his MBA at Georgia State.

Throughout his career, Adrian has leveraged the power of networking and partnerships to fuel business success, fostering innovation and meaningful connections in every venture he undertakes.

Connect with Adrian on LinkedIn.

Episode Highlights

  • Overview of Nolodex as a software platform for business referrals.
  • The role of Nolodex in facilitating intentional and trackable referrals within communities.
  • Comparison of Nolodex to traditional networking methods and its advantages.
  • Explanation of Nolodex’s features, including a digital rolodex and embedded payment system for referral fees.
  • Benefits of Nolodex for chambers of commerce and other community organizations.
  • The importance of transparency and documentation in the referral process.
  • Examples of how Nolodex can enhance engagement in various community settings, such as schools and fraternities.
  • Discussion on the potential for increased revenue and engagement through structured networking.
  • The significance of fostering genuine relationships within business communities.

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Greater Perimeter. It’s time for Greater Perimeter Business Radio. Now here’s your host.

Lee Kantor: Lee Kantor here another episode of Greater Perimeter Business Radio. And this is going to be a good one. Today on the show we have the co-founder and CEO with Nolodex, Adrian Sasine. Welcome.

Adrian Sasine: Thanks, Lee. Really appreciate it.

Lee Kantor: Well, I’m excited to learn what you’re up to. Tell us a little bit about Nolodex how you serving folks are.

Adrian Sasine: So yeah, I mean, Nolodex is a software, but really, more than anything, it’s a behavior change. You know, we’re trying to get more people working with more people. A lot of what you’re doing here on your show. Right? So, uh, you know, we’re bringing business to like, inside of communities, and we do it through referrals. And, uh, Nolodex is a software that allows you to, you know, find the people. So you have this kind of active Directory to search for people. You can then send referrals back and forth. And then our big differentiator is you can actually make payments right. So we have an embedded payment platform where, you know, essentially if somebody if I send somebody a nice piece of business and for them that’s an easy sell and they could pay me a reward, a referral fee, and it’s all done through the platform. So it it really tracks things nicely. It allows communication on deals and, you know, it standardizes the process. Right? Because it used to be that like you’d throw somebody a referral and you have no idea what happens. Maybe they remember, maybe they buy you a steak dinner. You have no idea. You know, where we’ve now standardized it. Right? It’s communicated. You know, people there’s that awkwardness is gone. Right? It’s not like, hey, Lee, I threw you this, you know, big deal. And maybe I’ll get something. Maybe I’m not. Like, it’s all kind of standardized and contracted through the system. So that behavior of monetization and intentionality kind of brings everybody together. And we’ve seen it work, and now we have a bunch of communities that are doing it.

Lee Kantor: So what’s it like? Is it in a physical and human to human interaction, like at a location like I was part of a group called B’nai or Powercor, where we would meet at a coffee place and we would share leads. Is it like that?

Adrian Sasine: It’s similar to that. I mean, in other words, you know, our core target is, uh, chambers of commerce, co-working spaces. You know, we work with some alumni associations, fraternity associations, a lot of networking groups. We actually run our own networking group of, uh, we have, uh, you know, it actually started with us running our own networking group. We’ve got 550 people all over the country, but actually a handful of them are actually all over the world. And we couldn’t find a software that was specifically for passing referrals and tracking them and communicating. So we built one. And, you know, we started with the MVP and then we were like, hey, it’d be really cool if this handled all the money stuff also. And so we built that and then we were like, okay, well, you know what? We’ve had a lot of other organizations that are like, can I use that? So yeah, I mean, the back of the world, the, you know, the other networking groups, we actually have several, uh, franchise networking groups that use the platform, uh, as their, you know, technology kind of to take in because you can charge memberships, you can do all the regular community management stuff. But then, like I said, it’s very specialized for referrals and embedded payments. So so that’s where they all start using it as well.

Lee Kantor: So like let’s play out one of the scenarios like what is a group that’s using it and how their members are kind of benefiting from it. Like what is kind of the nuts and bolts?

Adrian Sasine: Let’s just say you’re let’s say you’re in your local and I don’t like to use other people’s brand names, but let’s, you know, so we own, you know, we, we own a group called The Connective. That’s our networking group. Okay. Can you and I or you and I are in the connective. Okay. And, uh, I know somebody that, um, you know, wants to to buy a Business RadioX, right? Like, wants to, you know, to license, uh, your brand. Right. And let’s just say that you’re willing to pay a 10% referral fee on that. Okay, here I am. I’m. I’m at dinner with this person, and I’m like, you know, they’re like, I want to start a podcast. And I’m like, oh, you should talk to Lee, right? Let me actually set up this warm introduction person to person. I’ve already done the due diligence of saying this is what Lee does. Do you actually want to meet him? He’s like, yeah, this is great. I send you the referral. Uh, you close the business, you’ve been paid by the customer. Uh, and now you’re like, yeah, Adrian, that was great. Um, you know, here’s a referral fee and let’s just say you pay a 10% referral fee. And so you just literally put it through the platform and all of that is handled through the platform. So again, we’ve kind of standardized the process. Um, we’ve taken out the awkward moments. We’ve taken out the need for, you know, everybody to draft agreements. Like I remember when I used to run my, my small business before this, I would meet somebody and they’d be like, I’m going to be the perfect partner for you, and I’m going to refer you all the time.

Adrian Sasine: And I mean, on several occasions, we even spent money, like drafting an agreement, and then nothing happens of it like so. It’s just a waste of time and money and you don’t need any of that, right? All of that is handled in one place through the platform, and it’s very community driven, right? They’re all private communities. So if Lee, if you and I are in this private community, like we’re in there because we have something in common and, you know, we’re building our tribe of people that become our ambassadors. So you now have a bunch of people that are out selling for you because they’re like, hey, I get a little piece of the pie. Um, and so we’ve seen that behavior change where people are like, yes, I want to meet more people, and I want to, you know, even if it’s not something that I do when I’m talking to somebody else, I’m actively listening and saying, oh, who do I know that I can refer to this person? So it’s a win for everybody, right? I get a piece of it. You get a piece of it because you got another piece of business. And the person that needed the work loved it because instead of, you know, scouring the internet and asking Facebook and getting 100 responses, he’s talking to one person that is bringing him to the door of somebody that can do what he needs.

Lee Kantor: And then when you started this out. And so you started from forming this own community. Uh, the connective. Is that what, that birth?

Adrian Sasine: Yeah. My partner, my partner, Joe, he, uh, this was even pre-COVID. Uh, he started in Hoboken, new Jersey, and they were like you were saying, right? They would meet at a diner every Monday morning and, and, you know, talk and refer each other. And, uh, the Covid hit, it went online. Um, so they really, you know, became virtually based. Uh, and then that’s when I met him. There were like 37 people at the time. Uh, and I thought this was really cool because the people that I met were very intentional. Right? So. So, you know, first of all, they were high quality, high level people, which was great. Um, but every networking group has their core competence, right? So for example, BNI primarily service related and does really well in that local service related area, like there really is a great group. Uh, we wanted something a little more business to business, you know, high end, um, you know, you can sell anywhere. So the groups are different, but the the intentionality is the same, and that’s that. It’s finally a two way street, right? It’s you don’t have the person that’s giving and giving, and all of a sudden they burn out because they’re like, I never got anything back. Right now, if you’re a giver, that’s awesome. You’re going to get you’re going to get something back.

Lee Kantor: So now how does it work, like with a chamber of commerce? Because the Chamber of Commerce is a you know, that’s their intention. They try to build communities. Is this something a chamber of commerce could just build into how they go about being a chamber of commerce, that this is kind of chamber.

Adrian Sasine: Chamber of Commerce is our core ICP. Right. So there are two things that chambers love about it, right? So one is, um, it’s how do people meet between the breakfast meetings. Right. So it’s bringing you know, I’ve now, you know, maybe I met Lee at the meeting and maybe I didn’t, you know, maybe he and I were not at the same meeting. Or maybe I don’t really go to the meetings. So it’s really that it builds that better directory for them to, to use and really kind of get people talking and engaging between the meetings. Um, the other thing that that we’re hearing from, from them is that it’s non-news revenue, right? So, you know, as a community owner, you get to set how it works, uh, how the money splits. Uh, and as a community, you can take a piece of that money. So now they’re built on the success of their members. And so they’re loving that non-Jews revenue because they’re like looking at it and like, these guys are already referring each other. They’re already. But they have no oversight over. They don’t know how many referrals are going, and they don’t know how much business is really being done. And they can’t really say that, you know, because of of their members that, you know, business rose 10%. We give them that ability to really say, okay, wait a minute. Now, one member is helping another member. We can see that data for the first time, and we get a piece of their success, which is a win for everybody.

Lee Kantor: So now how would it be implemented at a chamber like so? They just say, okay, Adrian, I’m in. Um, and then you become kind of their member software, or you just integrate with their current member software member software?

Adrian Sasine: I mean, if they want to run, I mean, we can handle, you know, all of the, the payment integration, like we can do all of that. Uh, not everybody uses us for that, you know? And that’s fine. Like, you know, we’re not trying to replace the CRM. Uh, we’re not necessarily trying to replace their other software. So if they want to keep running, uh, membership fees through their other software, that’s fine. Um, they just, you know, layer this on top. And essentially we set them up as a community. Uh, we can, you know, we can set somebody up in a matter of hours, much different than some of the other other softwares that, you know, charge a really expensive setup fee and take four weeks. I mean, I could I could have, you know, the Business RadioX community could be up and running by this afternoon. Um, and then as far as you know, it’s a link that sends out to all your members. They all essentially onboard into your community and set up their profiles. And, you know, essentially now you have a way to search for people. And, you know, I can I can look in, you know, show me people in radio, show me people in podcasts, show me people that have this certification. Um, I can find those people because sometimes you know them, right? So again, like, if, you know, if you and I met today and I happened to be at dinner tonight and somebody says podcasts, you know, obviously you’re going to come into my mind, but maybe we haven’t met. Maybe I’m at dinner tonight and somebody like, who? Do you know that’s a good web designer? And I’m like, you know what? I bet I have one in my community. Let me look. So we give you that ability.

Lee Kantor: So now I just want to get I want to really understand it from the chamber point of view, because we have a lot of relationships with chambers of commerce around the country. Um, so I’m a chamber of commerce, and like you said, I have my own member system. Your Nolodex is going to integrate with my current system.

Adrian Sasine: No, it doesn’t integrate. It just runs. It just runs, you know, separately.

Lee Kantor: Separately to it.

Adrian Sasine: So essentially you can keep your payment system. You can keep your existing system. You would just, you know, send an email to everybody that says, hey, you know, we’re now using NOAA. We’re setting up our community. So that specifically right this the pass referrals and exchange business. Um, it’ll allow us to track it. It will allow us to incentivize each other to do it. Um, so like I said, you can use it as your everything software, but you don’t have to.

Lee Kantor: So it’s running in parallel to whatever my system is. And then so my members have to now become part of this software experience. Right?

Adrian Sasine: Yeah. I mean, they can.

Lee Kantor: They have.

Adrian Sasine: Depends on the chamber. Right. Some chambers require it and some are. It’s an opt in. So yeah you can.

Lee Kantor: And then do the members pay a fee to be part of this or is that something the chamber pays for?

Adrian Sasine: We monetize in three ways right. So we monetize. We charge the chamber a very small monthly subscription fee, uh, for it turns out to be about a third of what they’re charging paying towards other like, uh, community management softwares. Uh, we then charge every user $20 once a year, right? So we call it our Costco model. Like if you want to come in and shop. You essentially have to have your Costco card. And so we it’s $20 once a year. And that allows you know and through that we take you through KYC verification. Making sure that you’re allowed to pay people. We handle all the 1099, you know, all the transaction fees, all that kind of stuff.

Lee Kantor: So then they they have to opt in and pay once a year to be part of this community. And then once they’re part of it, they set up their own profile, they set up their own kind of information about their business and what referral fee they’ll pay or whatever. There.

Adrian Sasine: Absolutely. Yeah. We don’t dictate. We bring, you know, we like to say that we bring technology and community together. You know, I don’t know, uh, you know, we’ll go Business RadioX I don’t know, your cost of goods sold. I don’t know your profit margin. I don’t know if you.

Lee Kantor: And you don’t care. That’s not important, right?

Adrian Sasine: Right, I don’t care. So, uh, we. Yeah, the the system is super flexible, even even for people that can’t pay referral fees, right? There are some industries that legally can’t pay them. And so the the system is flexible enough to to know before I even send a referral, like, oh, this guy’s a lawyer. He can’t really pay a referral fee. Um, and then also like, hey, you know what? I don’t ever there are some people that don’t ever want to receive referral fees. Um, so the system is flexible enough to handle all of that on a case by case basis. And contractually, yeah, the referral fee is totally based on what you want to do, and it’s between you and the person that sends it to you, your community owner. Even myself as the technology owner, we have no part of it.

Lee Kantor: So now I’m the chamber member. I say I’m in. I fill out my profile, I say this is my referral fee. So now I’m going about my business and now I find somebody like, hey, you should meet Bob. Yeah. Um, now this person, do they now have to pay $20 to be part of this thing? Like, or can I make a referral without them being part of that community?

Adrian Sasine: No, no. So you can only refer to people in your community right now. Now, the person that you’re referring doesn’t need to be a member, right? So only the person you know that is making the referral and the person that’s receiving the referral. Um, but the third party, like the one that needs the services, they don’t need to be in there. So, yeah. No, it’s. You and I are in the chamber together. Um, and, you know, again, you’re you’re on the radio podcast business, and I happen to talk to somebody that needs that. They’re not in the, you know, let’s just say their name is James. James is not in Nolodex. He’s not in the chamber. You know, I’m just sending you his information and and more than likely also sending an email between the two of you saying, hey, here’s a warm introduction, James. You know, James needs this. Lee does this. You guys should meet. Uh, and then Nolodex is essentially what creates the, the the tracking and the contractual, um, you know, relationship between you and I.

Lee Kantor: But the way that people get paid is because it stays within the community. So the community who’s referring to other people within the community, that’s kind of a closed loop in the sense that that’s where the referrals will be tracked. They’ll be paid. Everything comes from within that.

Adrian Sasine: Yep. 100%. Yeah. It’s really you know, we’re trying to help communities support each other more engagement specifically around business, right. Like, I mean, we’re not trying to recreate Facebook, right? We’re not trying to help you post more stuff. Uh, you know, we’re trying to help you get more business deals. And, um, you know, what we’ve seen and we’ve had $11 million go through our platform of of closed deals, like we’ve actually, you know, closed deals. And, you know, most of them are, uh, you know, one, you know, I’d say about 50% are one time deals where it’s like, you know what? Yeah, I built this one thing for them. And here’s a referral fee. And, uh, we’ve had, you know, the other 50% retainer base where it’s like, hey. Yep. You introduced me to this agency, and I hired them. And, you know, they’re, you know, it’s $5,000 a month and they’re paying referral fee on that. And again, everybody dictates their own terms, right? So we have some people that pay 25% in perpetuity, and we have some people that pay 3% on the first transaction only makes no difference to us.

Lee Kantor: And then so like if I’m like, say I’m a web designer in the chamber, somebody hires me to make a website and it’s $5,000. I send them the invoice through Nolodex.

Adrian Sasine: No, no, no, you handle your you handle all your billing. Again, I don’t I don’t need to get involved in your business. Don’t want to get involved in your business. You would you’re going to. So I’m going to send you that referral. You’re going to accept it. You’re going to call that client. You’re going to do the business. You’re going to get paid however you normally get paid from the client. I don’t have anything to do with that. Right? You and I can toss notes back and forth. You can be like, Adrian, can you follow up with that client for me or, you know, help me close the deal? Um, but you then go do the business. You handle it like you would normally do any business. And, um, you know, then afterwards, you know, you’re going to be like, okay, Adrian. Yeah. That was awesome. I appreciate the referral. I’d love to get more of them. You know, here’s and again, let’s just say you pay a 10% referral fee. Yep. You know, here’s my 10% payment. Um, you know, 500 bucks if, you know, on a $5,000 deal and boom, you know, the system takes the money and moves the money, right? And then the community, the chamber gets to decide how much the referrer gets. Right. So the chamber, uh, you know, most chambers are going to take probably 10% as a kind of, you know, listen, we helped you guys bring to come together. We’re going to use this for scholarships or for events. Uh, so again, that non-Jews revenue that we were talking about, where they can now through the success of their members supporting each other, they’re now building a little kitty of, okay, here’s some money. Um, you know, that we can use to to support our members even more.

Lee Kantor: So this kind of documents. Okay, because of these two chamber chamber members, a $5,000 deal happened, a $500 referral happened, and a $50, um, you know, fee to the chamber for kind of making that happen.

Adrian Sasine: Yep. Yep. And it’s all it can be tracked. It can be looked at, you know, it becomes business, right? Where it’s like I said, I use the word standardized a lot, but it’s, um, it’s data that they don’t have right now, right? Where they can really say that. Okay, well, Adrian helped Lee, and then Adrian helps, you know, somebody else, and, um. Yeah. And, you know, how much was that business that they helped in? And. Wow, Lee closed the $5,000 deal. That’s awesome. Um, so, yeah, it gives them oversight on stuff that they’ve never seen before.

Lee Kantor: So is there a story you can share about a community that’s using Nolvadex? Um, that maybe got a result that surprised them even?

Adrian Sasine: Well, yeah. I mean, so there’s, uh, there’s one community called network lead Exchange. They’re they’re a franchise business. Um, and they’re growing really nicely. Um, you know, they’ve got, um, I don’t want to use exact numbers because, you know.

Lee Kantor: Right. Don’t use exact numbers.

Adrian Sasine: Yeah, yeah. So but but yeah, I mean, they’re, they’re a franchise business. You essentially pay them their franchise fee. You then, you know, they give you everything you need the processes the our are software to set up your groups, to charge your members, um, to essentially become cash flow positive and build a business out of this. And so so they’re growing really nicely. Uh, like I said, we’ve got fraternities that, that, that admittedly don’t do very well on alumni engagement. Right. They kind of say, well, listen, our focus is obviously on the bringing, uh, you know, people into the, the fraternities and helping them through college. And then afterwards, it’s kind of a nice to have, um, you know, even college, you know, like, I mean, sure. Am I in a, you know, I went to Georgia. Am I in a networking group in Georgia? Like, yeah, I might be on the LinkedIn thing, but like, am I really looking through my community and trying to use that to grow my business? No, not very much. And that’s what we’re trying to do. You know, I know again, going back to when I ran my own business, like if you were to look around, you’re surrounded by so much business and community around you. But in today’s world, nobody really utilizes it. Right? Everybody’s kind of gone online. And so, you know, um, you know, even like private schools, right? Like take a private school, like, you’ve got a bunch of kids. Maybe I know what my friends parents do, but, you know, my kid’s parents do, but, like, maybe I don’t. And so, again, this gives the ability to say, hey, you know what? You know, Sharon owns a car dealership. I’m about to buy a car. You know, maybe I buy it through Sharon, and the school gets a little piece of it, you know, because that’s how I found Sharon. So those kind of communities that want to bring that together is, is, you know, they’re the ones finding success.

Lee Kantor: Right? And then this way they can document it. They can steward that back to, uh, the community. Everybody kind of wins in this by just keeping track of things that are already happening.

Adrian Sasine: Yeah, yeah, I mean it honestly, it’s in everything wins. I mean, it’s funny, there was, you know, years ago there was something called Amazon Smile. Right? Which is kind of this passive income kind of thing. Now they, they took it away. But but where that same thing right. Where you know, where your community for some people, you know, they want to build the community. For some people, they already have the community. Right. And so we we step in there and kind of formalize the process, give you that that structure and that backbone to look at it from a business perspective. Again, like, you know, there are you know, everybody’s got like, you know, I’m in my you know, my kids went to private school and sure. Am I in the dad’s group. Okay. Great. And our referrals sometimes shared in there. Yeah absolutely. But but I have no idea what happens if it. Even if I suggest somebody’s name. I’m not getting a piece of it. And I don’t even know if they ended up doing business or not. If I want to turn that into a place that’s actually a warm introduction where I’m actually like putting these two people together, Nolodex is far better at that.

Lee Kantor: And then so you mentioned kind of ideal client profile chambers of commerce, but you also mentioned alumni groups. You mentioned, you know, it sounds like Tas. It sounds like anything.

Adrian Sasine: Any ideal, you know, our ideal one is ones that are already networking, right? So like I don’t have to teach them networking. I don’t have to worry about that. Like chambers, you’re already networking, even coworking spaces. You’re already networking, right? Networking groups, obviously you’re already networking. It’s the purpose of why you’re there. So those are our ideal because one, they’re already existing right there. Larger groups. Uh, two you know, there’s no there’s no real education there other than using the software. The networking is already going on. Um, we love working with alumni associations and schools and fraternities. However, there is a little more education on that side. Um, so it’s a it’s a longer ramp up time because you’ve got to not only bring people into the, into the environment, but but if you’re a fraternity that’s never been, you know, having your alumni network, you’re now trying to teach them how to do it. And so, like, you know, with with a couple of our friends, we actually run, uh, networking events virtually for them. Um, you know, where once a month, we’ll invite all the alumni and we’ll run networking events and, um, you know, bring people together online and let them start building those relationships. Because, again, this all comes down to relationships, right? Like, yes, we have a technology. Yes, we standardize the process. Um, you know, yes. You know, we’ve we’ve monetized an environment, but it still comes down to people working with people, people supporting people. And that’s the basis of what we do.

Lee Kantor: Right. And then for those other organizations that maybe aren’t networking, you know, by design, by you educating them, you’re unlocking a bunch of revenue that is sitting there that no one’s tapping into.

Adrian Sasine: Correct. Yeah. Yeah. I mean, it’s it’s forgotten revenue. It’s or money left on the table. We say a lot. Um, but yeah, I mean, and, you know, and the revenue is only the one bonus of it, right. Like there is, you know, if you going back to the fraternities, like, again, like, you know, if I’m a member of fraternity and I’ve got a bunch of other people that are looking to send me business, I’m now going to stay more involved with that fraternity. I’m probably going to make a donation as well. Right. So so you know the gains there are far more than, you know, just the business development. It’s it’s building a long term community.

Lee Kantor: Right. You’re you become more sticky because you’re becoming more valuable.

Adrian Sasine: Yeah, totally.

Lee Kantor: So if somebody wants to learn more, um, about Nolodex or connect with you or somebody on the team, what’s the website? What’s the best way to connect?

Adrian Sasine: Yeah. Uh, you know, Nolodex comm or, you know, w-w-w dot com. Uh, you can find me on LinkedIn. Adrian Sasseen. Um, or, you know, my email address is adrian@Nolodex.com. Love to. You know, I’d love to talk to to people about networking and, uh, you know, even if they’re not, uh, starting a community or, you know, they’re a member of the community, just have questions. Uh, you know, again, we’ve built, you know, we’ve got all kinds of training videos. And, you know, we just love helping people. Right? We were both my partner and I, you know, we’ve owned several small businesses. Um, and like I said, at the end of the day, you’re so you’re so the average person is in 4 or 5 communities and, and if you just kind of look around, there’s so much business around you. The problem is the environment with the the way that we’re, you know, hey, buy everything on Amazon and, you know, social media and it’s gone away from that world. And so we’re just trying to bring it back a little bit and have a, a local community that’s, you know, not not necessarily local geographically, but, but people that have a common something and, you know, support each other and that’s, that’s really what we’re trying to do.

Lee Kantor: Good stuff. Well, Adrian, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Adrian Sasine: Thank you, thank you. This was a lot of fun. I really appreciate it.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Greater Perimeter Business Radio.

Simplifying Mental Health Care: Lavni’s Mission to Serve Underserved Communities and Medicaid Recipients

January 28, 2026 by angishields

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Greater Perimeter Business Radio
Simplifying Mental Health Care: Lavni's Mission to Serve Underserved Communities and Medicaid Recipients
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In this episode of Greater Perimeter Business Radio, Erik Boemanns interviews Marcus Azeh, founder of Lavni—a startup improving mental health care access for Medicaid clients. Marcus discusses Lavni’s mission to connect underserved patients with therapists, overcoming compliance and payment barriers. He shares insights on building a scalable platform, the company’s growth, and the importance of data-driven measurement. Marcus also offers advice to fellow founders about resilience, self-care, and staying mission-focused. The episode highlights Lavni’s impact, future vision, and commitment to transforming mental health care for vulnerable communities.

Marcus-AzehMarcus Azeh is driven by a passion to bridge the gap between individuals seeking mental health support and the dedicated therapists who provide it.

Lavni is a groundbreaking platform designed to simplify and streamline the process of finding and connecting with therapists who accept Medicaid.

We understand the challenges faced by those needing mental health services and the therapists committed to providing them, and we are here to make that connection seamless.

Connect with Marcus on LinkedIn.

Episode Highlights

  • Access to mental health care for underserved communities, particularly Medicaid clients.
  • Challenges faced by Medicaid patients in finding therapists due to compliance and payment issues.
  • The role of Lavni in simplifying the process for clients, providers, and payers.
  • The platform’s impact on therapy session facilitation and client support.
  • Administrative burdens on therapists working with Medicaid clients and how Lavni addresses these.
  • The business model of Lavni as an intermediary among payers, providers, and clients.
  • Growth and traction of Lavni since its launch, including session statistics and clinician involvement.
  • Future vision for expanding Lavni’s reach to serve more Medicaid clients nationwide.
  • Importance of data measurement and key performance indicators in startup development.
  • Personal insights and advice for aspiring entrepreneurs, emphasizing self-care and perseverance.

About Your Host

Erik-BoemannsErik Boemanns is a technology executive and lawyer. His background covers many aspects of technology, from infrastructure to software development.

He combines this with a “second career” as a lawyer into a world of cybersecurity, governance, risk, compliance, and privacy (GRC-P).

His time in a variety of companies, industries, and careers brings a unique perspective on leadership, helping, technology problem solving and implementing compliance.

Connect with Erik on LinkedIn, Substack and Medium.

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Greater Perimeter. It’s time for Greater Perimeter Business Radio. Now here’s your host.

Lee Kantor: This episode of Greater Perimeter Business Radio is brought to you by Mirability. With their new compliance XO service taking your IT risk to it reward. Now here’s your host, Erik Boemanns.

Erik Boemanns: Hello, everybody. It’s great to be here again. And today I’ve got a great guest. His name is Marcus Azeh and he is the founder of Lavni. Let’s just dive right in. Maybe give me a little bit of background about yourself and then we’ll go from there.

Marcus Azeh: Oh, yeah. Um. It’s good. So, um, I’m Marcus. I’m a data scientist by trade. I started off in finance manufacturing and then got into healthcare. So, yeah, that’s that’s it. Pretty much on a high level.

Erik Boemanns: Okay. And so obviously got a start up Lavni, right. Yep. So and that’s Lavni, correct. Um but what what problem did you see that really made you start that. What were you trying to solve.

Marcus Azeh: Yeah yeah absolutely. So mental health is definitely one of the biggest problems we have right now. Right. And access to getting care is even more of a crisis if you have Medicaid, for example, if you have Blue Cross Blue Shield, you can get online, find a therapist that will see you schedule an appointment. That process is easy. Availability is there. Most therapists take that insurance, but if you have Medicaid, your chances of finding that provider is hard. Reason why is most therapists don’t accept Medicaid. It’s too much compliance. The pay cycles are longer, so it’s hard to build a business doing that. So they you know, obviously you want to earn a living doing what they love, choose to see commercial clients because it’s a lot easier to do that in most online platforms. Do you know commercial clients? So leaving approximately 27 million people nationwide without access to care, right? So that’s where we came in. I met my co-founder. You know, she introduced me to this problem, I wasn’t familiar. So how could we fix it? You know, she she’s been doing this for a decade, and we’re just trying to replicate what she did into a scalable fashion. So a lot more people get access to care.

Erik Boemanns: And so you see a lot more people like, who is who are you, I guess, who is your focus? Who are you trying to reach with this?

Marcus Azeh: Absolutely. So specifically who we’re targeting clients with Medicaid, you know, underserved communities that typically haven’t had a chance to find a therapist because it’s so hard on our platform, it’s easy. You get in there. So, for example, when two states right now, when Georgia, when North Carolina and South Carolina, three states got South Carolina, I just called them the Carolinas. So you get on the platform, tells your state, maybe fill out a couple of concerns, get a curated list of therapists that will show up right and match those concerns that accept your your insurance. You’re able to schedule an appointment. Normally they’re available within 48 hours, booked an appointment to see your therapist and start having regular sessions. And that clinician can now see this demographic of clients and provide great care. Because we make that process so easy, they don’t have to worry about, uh, the admin work that is required to see Medicaid clients. So that’s specifically who we see. But if you have Blue Cross and you can still get on our platform and see providers because you know, well, you know, uh, we can we have those commercial contracts as well, but specifically who we’re trying to solve this big problem for clients with Medicaid, Medicare, I gotcha.

Erik Boemanns: And so obviously, you mentioned earlier that one of the reasons that’s hard for them to get that care is just the complication, the the bureaucracy, the overhead of Medicaid, Medicare. Um, but I’m curious, maybe are there are there some stories about individuals who have benefited from this or even maybe from the provider side, like, have you gotten some interesting stories from them about the successes they’ve seen by using the platform?

Marcus Azeh: Oh, yeah. Absolutely. So, um, we have uh, providers now. Right. So. For most providers, depending on where you fall in the spectrum. Right. So for example, um, you would have providers from an associate level provider to a full scale clinician to a psychiatrist. You have all of them. And they have, you know, the years of experience vary. Um, so for a single provider, you know, trying to do this by themselves, they have to think about marketing. How do I get those ideal clients and how do I consistently get those clients right? Because typically a client is in sessions for about six months. Right. Um, so you have to worry about that. You have to worry about admin. You have to worry about credentialing. Um, so you have to get credentialed by an insurance company to be able to see those clients. Um, so it’s a lot of overhead if you’re doing it by yourself and then worry about marketing. So that’s why it’s a lot easier if you get to a platform like Psychology Today or any other, um, mental health platform to be able to get those clients, uh, with us because we’re tapping into an underserved market. Um, the volume is just, you know, um, because now people who didn’t get a chance to get a provider or find a provider and have an appointment, uh, within a reasonable time can now find it so that demand is there.

Marcus Azeh: But also more importantly, is is the time saved, right. Because if you think about it, uh, there’s there’s a massive shortage of clinicians, right? So, um, I think in about 240 clients to a single clinician, and a regular caseload is about 25 to be healthy, 25 clients per clinician. So if you do the math right, that’s not going to scale. Um, and typically it’s because you have all of this documentation you do after, um, sessions before sessions, you have to meet this requirement. You have to, um, assess a client a certain way, document a certain way. So if you have a platform that takes care of all of that in a compliant manner, you have more time to see more clients or provide care to more clients. Uh, and as a result, you earn more money, right? So you can really build a business doing that. So, yeah, several providers on our platform, what we see now is most providers that start with us end up going full time, right, uh, on our platform, just because it’s, it’s easy to just see your clients document, get paid, rinse, repeat doing what you love.

Erik Boemanns: Yeah, absolutely. So obviously you’re fitting in that spot between the providers and the patients. And but I guess maybe if we dial back a little bit and think about from a business perspective, how is that all working? Like how does as a platform work?

Marcus Azeh: Yeah. So, um, Lavni is a platform sits between the payers, right? The payers, the providers and the clients, because you need all of these stakeholders to be able to provide care in an appropriate manner. So what we do for the payers is really bring in transparency. So a lot of fraud, you know we all know about it. What when it comes to Medicaid and a lot of that is um sometimes people will bill sessions. That didn’t happen. That doesn’t happen on our platform. Right. Because we we’re able to provide, um, um, um, a hash key that the, the payers can they have a dashboard? If they opt in, they can verify that session actually happened. When it happened, the CPT code aligns. Right. Because then, uh, you never know how long they were in session for, and someone could be billing something else. Um, on our platform that’s just eliminated. So there’s a lot of transparency. So, you know, you have verifiable proof that this can actually happen. And also, you know, with value based care, one of the things that we do is also track process. It’s one thing for a provider to know that, you know, client is doing well. I see them, of course, I know that because I see them on a weekly basis.

Marcus Azeh: But there’s something else to provide data showing. Hey, this is where we started, this is where we are based on our plan, etc., etc. so bringing all of that just gives insurance companies or payers what they’re looking for, because what they’re hoping obviously is from a business perspective is provide, um, efficient care. So you save money and you still provide the care that is required. Um, and, you know, that’s part of what we deliver to them. Uh, but we wrap all of this around the clinician. That’s the most important stakeholder, because if if they have all of the tools they don’t want delivering care, they don’t want to build that relationship. Um, so then they, they should be supported the most. Uh, but that’s um, so bringing that trust to the payers, uh, making sure that that it is an easy pathway for, for a clinician to be able to start seeing clients, uh, for this payer. Um, um, then enables clients who didn’t have, um, options, right, options to be able to meet that provider, start care, get to a better place in life, be more productive.

Erik Boemanns: Yeah. No, it makes sense. I’m gonna take a step back. We’re using a lot of, like, kind of medical terminology and insurance knowledge. If you don’t mind, maybe just for people who aren’t familiar with that terminology, what is a provider? A payer like what? Define that a little bit more. Yeah.

Marcus Azeh: Absolutely. So so your payers will be your insurance company, right. If you have Blue Cross Blue Shield, that will be your payer, uh, at Medicaid, you know, Peach State, uh, here in Georgia, etc., etc., etc.. Now your provider is your physician, right? Who you go to see, your primary care physician, your therapist, etcetera, etcetera. Um, and then the client is is the patient. You and me. Um, so. Yeah.

Erik Boemanns: Okay. Yeah. Because if you live in that world, those all make sense. But as soon as you step outside of that, it’s like, who’s the payer here? Is it the patient? Is that the insurance, um, or. Yeah. So just gotcha. Helps to define. Appreciate that. Um, so you mentioned a little bit about some of the where the providers are the, the therapists, the programs are basically adopting your platform once they start even more fully. But beyond that, what is the traction that you’re seeing? What is the impact that you’re seeing? And again, if you have some stories to share, that’s awesome.

Marcus Azeh: Right? Um, definitely. Um, so impact that we’ve seen again, we’ve scaled to Georgia, the third state, uh, we launched in 2023. Um, we’ve had over 28,000 sessions. You know, we should hit 30,000, um, sometime next month. Um, and that’s huge, right? Um, impacted, I think, more than 4000 Medicaid clients in those states find care, um, get to a better place, be able to see a provider. Um, so from a volume perspective, that’s that’s what we have. We have a 178 licensed clinicians on the platform right now. Um, and we’re growing rapidly. We have a massive backlog. It just comes with it. Um, and, um, we, um, yeah. So from from that perspective, that’s what I can share. Uh, as far as the difference that we make in the as far as outcomes. Yeah, of course, we’re definitely too early to say that, but we’re collecting that data. Um, and, you know, we we have, uh, some success stories, right, that we’ve seen with cohorts, um, and, you know, um, obviously we have more data. We can, um, definitely say that what impact we’re having. These are the outcomes, uh, for this demographic. It’s too early to say. I mean, 27,000 sessions is is a lot. But as a data scientist, you want a lot more data to be able to accurately say, this is what is happening, right? Because, you know, the sample size is just not big enough, right? If that makes sense.

Erik Boemanns: Yeah. And it’s interesting that you’re taking that data perspective on top of that. Right. So you’re not just connecting the payers, the providers and the patients. You’re also looking at the effectiveness of the program too.

Marcus Azeh: So correct.

Erik Boemanns: Yep. Yeah I think that’s an extra layer that is probably somewhat unique I would think. Um, so you mentioned this too early. So what is your vision? What is that 1218 months look like? Where do you see this headed?

Marcus Azeh: So definitely, um, we want to win Georgia, win a school in Georgia. You know, we’re growing in growth mode right now. Is is exciting. Um, but, you know, outcomes as far as, you know, if we think long term, if we can, um, definitely help, you know, 10 million Medicaid clients, people that didn’t have access to care before, get the care that they need. Because if you think about this on an holistic manner, right. A lot of people go to the E.R. and they don’t they don’t need to be there. Right? It’s a lot happening. You get anxious things that you know, and then next thing, next thing you know, you’re in the E.R. and that bill is, what, $2,000, right? When if you had a therapist and you’ve seen that therapist on a regular basis, a lot more, so you save a lot more. And plus, it’s for emergencies, right? You see how long it takes you to see a doctor when you go to the E.R.? It’s crazy. If you could move some of those people that really didn’t need to be there. Align them more with the care that they needed so they’re not there. That shortens the wait line. It’s a whole ecosystem if you think about it. Um, but being able to prove that with data and be able to really see how you could scale, um, providing appropriate care in in a way that makes sense, right? Economics of it makes sense. You know, it’s profitable, it’s scalable, and it’s effective. Um, that’s what we’re chasing. But yeah, if we can hit 10 million, that would be fantastic. You know, that’s 10 million people that we had a small part to play in, in them getting the care that they need. So yeah. Yeah.

Erik Boemanns: So and I know you and I have met at some of the, um, Atlanta startup community and events and things. And so I know you’ve got a presence in the Atlanta area, but and obviously here today.

Marcus Azeh: Right.

Erik Boemanns: Who needs to hear your message? Who who do you want to reach? Is it the providers? Is it the patients? Is it all the above. Like who who’s who’s your audience?

Marcus Azeh: All of the above. Definitely. But but most like most right now. Right. If you’re a provider out here in in Atlanta website my com um top tab for for therapists Sign up. Join us. Um, join our mission in helping people get the care that they deserve. Um, if your client in Atlanta, you’ve had, you know, Peach State, uh, or you have, uh, care source, you know, you’re just looking for providing that wait time is a little bit is looking out there. Get on our platform. Check us out. Find providers on there. Get get the care that you need. And you know, for the providers um, provide payers which would be insurance companies. Uh, here in Georgia we want to collaborate to see how we could provide, uh, most effective care, but most importantly, getting fraud out of the way. We could save you a lot of money. Uh, if we could just. If you knew for sure that this claim your pain is valid and there’s some backbone to it, there’s encrypted and cannot be changed. Ever is a whole level of transparency that you provide. So excited to be able to, you know, communicate and work. But most importantly, you know well with small company, small in sizes five people doing what we’re doing. Um, so we we really focus boots on the ground. Uh, so, most importantly, therapists, please hit us up. Our clients get on our website. Get the care that you deserve. Uh. Pay us. Let’s start talking and seeing how we could collab, for sure.

Erik Boemanns: Makes sense. Yeah. And I think obviously the all the above. Right. Like, all the, all the attention is good attention. So, um, now one thing I’m always curious about with founders who, who come on here, um, and like, like I mentioned, I’ve seen you at many founder events, so I know you’re involved in that community, but what’s some advice that you would give to other founders, whether they’re in the healthcare space or not? Like what’s something? Words of encouragement, words of wisdom as you’ve done your journey. What what can they be thinking about?

Marcus Azeh: Oh, man. Advice. That’s that’s hard. Uh, what I would say is, you know, something that worked for me when you’re building is, you know, as you iterate one of the steps that I moved a little bit further up the line is when you ideate on a solution, this is what we’re going to do. The very next thing is come up with a good way to measure. How do we know if this is working? How do we know if it’s effective? Because really it’s an experiment, right? Um, you get into this rhythm of doing that at the end, build something, take forever to build it, and you’re like, this is going to work. And then you think about, okay, how should we test it? You’ve wasted a lot of time because then you could, um, incorporate those KPIs early. So you start measuring as soon as you deploy. It saves you a lot of time, saves you a lot of energy, a lot of dev costs. You know, developers know what I’m talking about. Uh, and that just helps. So you start the measuring, you start seeing when things are going left. Pivot. You pivot early. You save a lot of time, a lot of money, a lot of frustration, frustration, learn that the hard way and, um, never do it any other way. Definitely getting your KPIs early. Know what you’re measuring.

Marcus Azeh: Some things are hard to measure, but you could kind of say, okay, well, if we see this and this, then we know it’s working. It’s way better than okay. We build a thing and what’s happening? How do you know if it’s working? Oh, let’s build these KPIs to measure it. So a lot of time iteration. Right. And if you accumulate that over time let’s say you run one week sprints. We run one week sprints. And at sprint you build a product and then you have to test, um, so the next sprint you’re testing, right. You’re building KPIs. But if you just build those KPIs before during that first sprint, you start measuring. And if you accumulate that over time, over 12 months, you’ve lost a good amount of of time, right? So you, instead of running one week, experience the effectiveness of getting one week sprints, um, wasting a week testing. Um, building your test just makes, you know, time is valuable. Um, so save you a lot of time. Uh, say, try that if you’re not already doing it. I think most founders already doing that. Uh, but, yeah, I don’t know if that’s advice, but that’s something that I learned, and it worked for me. And, um, we go a lot faster because of that. Um, we’re lean, but we we ship every week. Every week.

Erik Boemanns: That’s good too. Yeah. Your advice definitely has that that data science perspective. Right. Like like data. Track it, measure it. So, um, one thing and take that thread a little bit further. I’m curious. So obviously we talked a little bit earlier. One of the I think a differentiator is that data focus. Is that something that you brought when you joined, or is this data always been a focus and that that’s kind of how you decided to join? Like obviously you’re a data scientist, so you’re influencing that.

Marcus Azeh: Yeah. Yeah, definitely. I would say, you know, my co-founder Laura, you know, she’s a clinician. She does This is the heart of the business. It’s the way we look at it. Uh, but yeah, I am that. Let’s measure let’s let’s see if this is working right. Let’s build systems to make it more effective. How can we. Because excuse me, there’s this scale problem. Right? Remember the ratio of clients to clinicians. If you’re really trying to solve that problem, you should think about efficiency. How can you maximize optimize what you already have. Um, and, you know, at least help more people and then. Right, iterate that way. So that’s what I bring. But definitely, you know, the compliance aspect of it, you know, with just the code, um, we, we have compliance officers that really help us build. Right. And for Medicaid the right way. And, you know, we’re so grateful to having those people early because you eliminate a lot of time again, iteration. But oh, well, no, do it this way because this is this is how Medicaid wants it. And that’s part of the problem. So, uh, definitely that clinical side is huge, but data is definitely important. That’s how you measure, you know, things that, you know, changing. And now it’s all about data, right? Especially when you think about AI and stuff.

Erik Boemanns: But yes, hey, we got this long and that’s the first mention of AI. So we’ll keep it there for.

Marcus Azeh: Right. Let’s just leave it right there. Exactly.

Erik Boemanns: Um, but I am curious not about AI, but about, uh, I think what others might be curious as well. The name. Where does that come from? What is that?

Marcus Azeh: Oh, yeah. So it’s Haitian Creole for, um, future. Um, so, um, we wanted to incorporate my lab Nia’s. It’s kind of my future. My health. Um, I don’t know. Yeah, that’s how we thought about it. Um, but it was unique. Something different. Um, we wanted it to be something different. Um, and. Yeah, we we gave it there, and it’s been it’s been great. You know, it gets people every time. It’s like, how do I pronounce this right? It’s, you know, people that really think about it and spend some time thinking about the brain, I don’t know. All right. I hope it’s working right.

Erik Boemanns: I mean, it’s unique. So it gives it it does prompt that question. So, um, so awesome. Um, I’ve been talking today to Marcus as of late, and that website is Mylab.

Marcus Azeh: Com correct. Mylab. Com and if you just type in SEO is working awesome, right. So you should all definitely see us.

Erik Boemanns: Yeah. And that’s lab I correct. Okay. Correct. I definitely appreciate you coming here today. Any kind of parting words of wisdom for everybody at home.

Marcus Azeh: Wisdom. Oh my God, I, I’m young. I don’t know if I have a lot of wisdom in me, but I’m gonna, you know, try, um. Ah, man. Um, well, from my experiences, you know, as a founder, um, you belong to a very small community. It’s very lonely as a founder. And, um, it’s hard. Very hard. Right. Um, and but it’s a blessing because you get to create something, you get to solve a problem. I feel like you’re chosen to solve that problem. And if you don’t do it, maybe it’s never solved. Maybe someone else will solve it. Who knows? Uh, and it’s a huge responsibility, and it’s hard, but I think you have to anchor onto that responsibility. If you don’t do this, this problem will never be solved. Maybe never. So get it done and just hang in there. That’s very important. And just let that be. I would say your North Star and you’ll make it right, but it’s going to be really hard. Um, so make sure you’re aligned with your family, right? If you have a family, um, and make sure that you get that buy in early so people can imagine it’s a lot harder than than what you tell people is going to be. But if you prepare them, they can take it, right. And uh, so definitely do that and, um, align those things. And uh, it helps a little bit with the burnout and, and don’t forget about yourself. Right. Because especially at the early stage, you are the company. Um, so make sure you’re giving yourself grace, um, taking care of yourself. Um, taking time for yourself, uh, because your company deserves you at your best. So, um. That’s what I say. Yeah.

Erik Boemanns: That is genuine wisdom, so appreciate that.

Marcus Azeh: Well, thank you, I appreciate that. Yep.

Erik Boemanns: Yeah. Well, again, thanks for coming and looking forward to having you back in a year to hear about the success and how things have gone from there and how that vision is unfolding. But again, appreciate you being here today.

Marcus Azeh: Thank you I appreciate this.

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