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CTWJ E23: Danalda Dreis & Steve Hoeffner, of Star Glass

March 12, 2021 by angishields

Tucson Business Radio

CTWJ E23: Danalda Dreis & Steve Hoeffner, of Star Glass

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Danalda Dreis & Steve Hoeffner, Account Manager
Star Glass Company
2418 N. Stone Ave.
Tucson, AZ 85705
520-661-9153
520-620-0011
Email: info@starglassaz.com
danalda@starglassaz.com

I was born in Vancouver British Columbia– and my parents moved to the US when I was an infant. I have grown up in Tucson– going to elementary school at Saints Peter & Paul- and then Salpointe Catholic HS- where I graduated in 1990. After HS graduation, I went on to the University of Arizona where I received my bachelor’s degree in General Business- and met my husband Sean. After graduating from the U of A, Sean and I were fortunate enough to travel many places around the world with his job.

When we returned, I began my career at Enterprise Rent a Car. I worked for Enterprise Rent A Car for about 14 years. During this time Sean and I started a family. Because of that, I changed to a position where I just marketed Insurance agents. 10 ½ years ago I left Enterprise– and came to Star Glass. Here at Star, I do the same thing- working hand in hand with the Insurance Agents here in Tucson. I have built a relationship with these offices over the last 20+ years. I enjoy working with them and helping them serve their clients.

I have 2 sons- ages 19 and 17. My life is filled with football, as my older son Colin plays football for the University of Montana. My younger son Dylan plays for Salpointe Catholic. I spend many hours volunteering, whether it be at the school, or for the football team. I enjoy traveling and spending time with my husband, children, and 2 dogs.

About the business:

Star Glass Company is a leader in glass repair and replacement throughout Tucson and Phoenix- and has been serving Arizona since 1998. We specialize in a variety of services, including auto, home, and commercial glass.

We uphold the integrity of our services not only through our unparalleled customer service but also by going the extra mile to obtain an Auto Glass Replacement Safety Standard (AGRSS) certification. The AGRSS Certification is a process that ensures our technicians are educated in the process of safe windshield replacement.

My name is Steve Hoeffner, and I am the General Manager and (part-owner) of the Star Glass Company.

I was born and raised in the Tucson community since 1970.

I have been married to my wife Angie for 28 years and we have three kids Steven 27, Chris 25, and Andrea 17, including 2 beautiful grandchildren. I am Native American and a member of the Pascua Yaqui Tribe.

I attended private Catholic education from 1st to 12th grade. I graduated from Salpointe Catholic High school in 1988.
After graduation, I decided to work in the Glass Industry full time and pursue a career after working part-time since 1986. I became a manager a few years later with a nationwide company.

I continued to manage several other large retail companies such as Speedy Glass and Harmon Glass up until 2007. The opportunity to become a partner with Star glass arose and I became part owner ever since. We have had an amazing run going on for 14 years and continue to grow and prosper every year. In 2017 we purchased National Glass in Tucson (locally owned) and increased our Commercial and Residential sales and also expanded our services into Phoenix. Our goal has always been “Service that Shines” and this culture is what separates us from our competition.

We have an incredible staff and technicians with many of them over 30-year experience which is monumental in providing the best customer service in town.

Steve Hoeffner – General Manager – Star Glass Company
Cell – 520-940-3396 Office – 520-620-0011 Fax – 520-617-0900
 https://starglassaz.com/auto-glass/auto-glass-repair-tucson

About Your Host

Jaime Overturf
Farmers Agent, Entrepreneur
2555 N Campbell Ave
Tucson, AZ 85719
(520) 293-2900
joverturf@farmersagent.com

As a local Farmers® agent in Tucson, AZ, Jaime Overturf helps customers identify the insurance coverage that best fits their needs. This process is straightforward and personalized to help make them more informed about their insurance options.

Jaime has the knowledge and experience to help customers better understand their coverage options–whether that Jaime has the knowledge and experience to help customers better understand their coverage options–whether that’s auto, home, life, business insurance, and more. You can connect with Jaime on Facebook.

TMBS E154: Michael Biltz Technology Vision Report 2021

March 12, 2021 by angishields

Tucson Business Radio

TMBS E154: Michael Biltz Technology Vision Report 2021

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CLOSING THE DIGITAL GAP FOR 2021 & BEYOND

21st Annual Accenture Technology Vision Report Shows How Reliance on Technology Has Forever Changed Expectations and Behaviors Creating New Realities Across Every Industry

 Michael Biltz, Managing Director of the Accenture Technology Vision 

Michael Biltz leads Accenture’s Technology Vision R&D group and the company’s annual technology visioning process. Through Accenture’s Technology Vision, Michael defines Accenture’s perspective on the future of technology beyond the current conversations about social, cloud, mobility, and big data to focus on how technology will impact the way we work and live.

The Technology Vision is intended to identify the future technology trends that will have a significant business impact over the next three years. It serves as a guide for how Accenture advises its so that they are in the best position to take advantage of technology shifts and developments.

The Vision provides guidance on what companies should do short-term, as well as over the coming years to prepare for and adapt to these future technology changes.

 www.accenture.com/technologyvision  

BRX Pro Tip: Removing Risk and Anxiety

March 12, 2021 by angishields

BRX Pro Tips

BRX Pro Tip: Removing Risk and Anxiety

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BRX Pro Tip: Removing Risk and Anxiety

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, in terms of some sales mechanics, some selling disciplines, one of the things we need to be conscious of and be trying to put some energy toward is, what can we do to reduce, if not remove, risk and anxiety in the people that we’re trying to serve, yeah?

Lee Kantor: [00:00:22] Absolutely. And it’s something you have to acknowledge right away at the beginning when you’re creating your sales process. Assume that whoever you’re selling to is going to have some anxiety about making this kind of a decision, because you’re asking them to stop doing whatever they were doing or adjust whatever they were doing and try this new thing. And this new thing may not work. They may have been burned by other new things in the past. And there is going to be some anxiety on their part in order to try this new thing.

Lee Kantor: [00:00:57] And I know you’re confident about your new thing and you’re confident that your thing is going to deliver, but your prospect isn’t. So, they need to feel, you know, kind of safe that they’re making a wise decision. So, some of the things you can be doing is remove some of the risk. What more can you do to ease them into taking some sort of an action to kind of sample what you’re doing in a safe way where you’re alleviating some of that anxiety? What more can you do that can move them away from the inertia of not making a decision?

Lee Kantor: [00:01:33] Because that’s really the biggest thing most people are dealing with when they are selling is that, their prospect doesn’t make any choice. It’s not that they buy something else. They just do whatever they were doing in the past and they don’t make a decision to take action at all. So, what could you be doing to get them to take some kind of baby step action to get them moving along the path to trying and buying what you’re selling? Is there something you can do to create a deadline? Can you force kind of a decision on their part? Can you create more desire for them to not want to miss out on the opportunity? If you could do some of those things, you’ll find that your customer or your prospect will be buying more and be less of a fence sitter.

John Mansfield with Chemical Guys and Detail Garage

March 12, 2021 by angishields

John-Mansfield-Chemical-Guys-Detail-Garage

Franchise Marketing Radio

John Mansfield with Chemical Guys and Detail Garage

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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

John Mansfield has spent the past 20 years working with a number of innovative consumer brands.

He is currently the Chief Revenue Officer of Chemical Guys, a leading automotive lifestyle brand specializing in car care products where he is responsible the overall revenue and market share growth strategies for the company.

Follow Chemical Guys on LinkedIn, Facebook and Twitter.

Rome Floyd Chamber Small Business Spotlight – Sheree Williams with The Spires at Berry College and Eric Vaughn with the Northwest Georgia Council of the Boy Scouts of America

March 11, 2021 by angishields

Rome Business Radio

Rome Floyd Chamber Small Business Spotlight - Sheree Williams with The Spires at Berry College and Eric Vaughn with the Northwest Georgia Council of the Boy Scouts of America

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John Ramsay with Noodles & Company

March 11, 2021 by angishields

Franchise Marketing Radio

John Ramsay with Noodles & Company

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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

With over 28 years of experience in restaurant franchise sales and development, John Ramsay joined Noodles & Company in November of 2020 as the Vice President of Franchise Sales. The Colorado chain plans to step on the gas pedal in future years and John will be critical in supporting Noodles’ restaurant growth initiatives.

Prior to Noodles, John most recently held positions in franchise and restaurant growth efforts for Bruxie International and Marco’s Pizza Franchising. John’s successful career includes the growth of over 900 restaurants across all 50 states and 12 different countries.

Having graduated from Virginia Tech University with an architecture degree, his vast skillset came through during his early career positions in design, construction and real estate for brands such as T.G.I. Friday’s and Jack in the Box.

Currently, Noodles & Company has over 450 locations across 29 states. To learn more about our franchising opportunities, visit https://www.noodles.com/franchising/.

Follow Noodles & Company on LinkedIn, Facebook and Twitter.

Nicole Alburger with Hand and Stone Massage and Facial Spa

March 11, 2021 by angishields

Nicole-Alburger-Hand-and-Stone-Massage-and-Facial-Spa1

Franchise Marketing Radio

Nicole Alburger with Hand and Stone Massage and Facial Spa

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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

Hand & Stone Massage & Facial Spa offers professional Massage, Facial and Hair Removal services tailored to your individual needs.

They are open seven days a week with extended hours so you can look and feel your best affordably.

Nicole Alburger, joined Hand & Stone in 2013 as the Director of Franchise Development.

Connect with Nicole on LinkedIn.

Steve Jackson with Hungry Howie’s Pizza

March 11, 2021 by angishields

Franchise Marketing Radio

Steve Jackson with Hungry Howie's Pizza

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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

Steve Jackson is a seasoned industry veteran with almost 50 years of experience — having played an integral role in the success of Hungry Howie’s since its inception in 1973 when he worked as a delivery boy for founder, Jim Hearn.

Steve made an impression as a young teen, but left for college to study to become a teacher. Because of the lack of jobs available, he came home from college, met with Jim and decided to open a second location of what was then the first Hungry Howie’s Pizza.

In 1983, they awarded their first franchise, and within the next 3 years, 65 franchises were opened within the Hungry Howie’s system. Today, Steve is CEO and he’s seen incredible growth with nearly 550 locations in 21 states!

The concept has emerged as a major player within the pizza marketplace, consistently ranking in the top 10 of the nation’s largest pizza franchises.

Follow Hungry Howie’s on LinkedIn, Facebook and Twitter.

Coach the Coach: Entrepreneur and Author Gary Smith

March 11, 2021 by angishields

Coach The Coach

Coach the Coach: Entrepreneur and Author Gary Smith

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With the release of his latest book, Purpose driven Achievement, Gary Smith is on a mission to help both businesses and individuals find, activate, and execute on the achievement of their global and individual purposes in life.

Gary Smith is the founder of Gary L. Smith, LLC. As a businessman and entrepreneur for over 45 years, Gary is on a mission to help businesses and individuals live happier, more fulfilled lives by discovering and executing on their unique life purposes.

Through his diverse business career, Gary has consulted with and presented to people around the world. Whether developing a global technology plan for an international medical corporation, teaching the principles of strategic planning to a church board, conducting a seminar on team-building for the management staff of a continuing care retirement community, or helping a group of senior executives enhance their time management skills, Gary creates an atmosphere of passion and enthusiasm, combined with caring and insight, as he leads people to a new level of desire and equips them with the tools to succeed in the attainment of their goals.

Gary is the author of several books, including his latest work – Purpose Driven Achievement: A common sense approach to effectively using purpose, energy, planning, and execution to achieve your most ambitious business and personal dreams.

Gary is a business consultant, business and personal coach, and a professional speaker.

Gary received his BS degree in Manufacturing Engineering and Technology from Brigham Young University, and his MBA in Operations Management from Rensselaer Polytechnic Institute.

Connect with Gary on LinkedIn and Facebook.