BRX Pro Tip: The Job to Be Done

BRX Pro Tip: The Job to Be Done
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let’s chat a little bit about this – the job to be done concept.
Lee Kantor: [00:00:12] Yeah, this is something I’ve been reading recently about the job to be done theory is about really understanding, becoming clear what it is the job that you’re doing that your clients are hiring you to do. And a lot of times, it isn’t obvious. And you might think your clients are hiring you for one thing but, really, they might be hiring you for something else. So, you got to really understand what it is your client wants, so you can help them get that outcome.
Lee Kantor: [00:00:41] So, in our case, clients aren’t really hiring us to produce radio shows. That’s an activity we do, but that’s not really what they want. Most of our clients are hiring us to elegantly meet and nurture more meaningful relationships with the people that matter most to them. That’s what they’re hiring us for. But it also helps our clients feel connected, important and have an impact in their industry when they hire us. So, that’s one of the things they might be hiring us for, but it’s not really the thing that they’re getting.
Lee Kantor: [00:01:14] So, you got to really probe for the underlying needs and play when you’re selling because most people services do a lot of things for a lot of people, and you might be focusing on one of the features of your product or service but not the true benefit that your client is trying to get from you. So, get clear on that, so you can deliver, and communicate, and articulate the messaging that says, “Okay, you got this problem, we solved this problem. It may look like we do this other thing but, really, we’re in the business to solve that specific problem.” So, if you can understand that clearly, then you can communicate better to your prospect that you are the right fit for them, that you can help them get the outcome they desire.
TMBS E135: Jason Kelley, GM, IBM Blockchain Services

COVID-19 Vaccine Distribution: How Technology is Playing a Role in Getting and Keeping Vaccine “Cold Chains” Safe Technology like AI and Blockchain are Vital to Ensuring the Vaccine Cold Chain Remains Safe and Secure.
Earlier this month, we heard the news of the completion and approval for some of the first successful COVID-19 vaccines. With vaccines for Covid-19 now in approvals for global distribution, there is heightened focus on the need to distribute it safely, rapidly, and equitably – whether consumers are getting the vaccine at their local small-town pharmacies, or major chain drugstores in big cities.
About Jason Kelley:
Jason Kelley leads IBM Global Blockchain Services, partnering with client organizations and consortia to unleash the exponential business value of blockchain technologies and reinvented business processes. His teams provide the thought leadership and consultive capabilities needed to design, develop, and rapidly adopt digital ledgers, digital identity, trust, and transparency with IBM Blockchain offerings and solutions.
Mr. Kelley has been a successful entrepreneur, as well as a business unit creator for IBM having led IBM Global Business Services Solutions, Design & Innovation, and helping clients transform to differentiate and lead in the market through a digital reinvention with the application of Agile, DevOps and innovative technology. His teams bring endless energy, creativity, and outcomes for IBM clients around the world, delivering unique business capability with the marriage of analytics, automation/robotics, Watson, and cloud technologies.
A holder of 4 U.S. Patents Jason is also a U.S. Army Airborne Ranger veteran, serves on a number of boards, is Co-Chair of the Nation Security Innovation Council, and leads the community of black employees & mentors (BEAM) globally for the IBM Services organization
For more information please visit: ibm.com/blockchain
Stacie Francombe with Sign Greeters

Stacie Francombe, Sign Greeters CEO and co-founder, is a passionate entrepreneur who is always looking for opportunities to exponentially scale business growth, while bringing value and the highest level of customer service to her clientele.
Her diverse business background in Marketing, Branding, Operations, Financing, Writing, Coaching, Motivational & Public Speaking, Event Production, and Television Production, allows her to utilize her business acumen across her newest national venture Sign Greeters.
She resides in Atlanta, GA with her husband, three children, and two dogs.
Connect with Stacie on LinkedIn, Facebook and Twitter.
What You’ll Learn in This Episode
- How Stacie and Ivonne met, and what led them to create Sign Greeters
- What makes Stacie and Ivonne great business partners
- How their objective was two-fold when creating Sign Greeters
- During this time of uncertainty and unhappiness, what was Stacie’s vision for the company?
- What has made Sign Greeters so appealing to licensees across the country
About Our Sponsor
OnPay’s
payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.
Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.
BRX Pro Tip: With the Right Partner, You Can Do Anything

BRX Pro Tip: With the Right Partner, You Can Do Anything
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, it’s proven itself over and over, time and time again, with the right partner, you can do anything.
Lee Kantor: [00:00:13] Yeah, this is one of those things that work in business and life. You can’t be a lone ranger. You cannot attack anything just by yourself. It’s not going to work out. You’re not going to get as far as fast as you’d like because you need help. So, it’s important to kind of understand who the right partner is and how to create a win/win situation, so that you’re both winning by joining forces.
Lee Kantor: [00:00:38] So, if you can find a partner that does something complementary with you, and you find ways to help each other, that’s going to be a good move on your part. And if you can leverage each other’s networks, so that you’re mutually benefiting each other, that’s a double win. And this can really accelerate your growth. And don’t be afraid to try things. If you’re not sure how to work together, just try something small, and then test it out. I mean, it doesn’t have to be like I’m all in it at day one. It can be one of those things where you try something and experiment. If it works, scale it, do more of it. If it doesn’t work, say, “Hey, no harm, no foul,” but you tried, and then find someone else to partner with.
Lee Kantor: [00:01:20] So, I think you should be always looking for other people that have similar values but are doing complementary things and explore ways to work together, so that you can create these mutually beneficial ways of working together. And that way, both of you can grow.
Franchise Bible Coach Radio: Daniel Rodgers and Rick Saunders with Back Solution Clinic

Daniel Rodgers has been involved in the health industry since 2008 specializing in chronic pain.
Having suffered chronic back pain early in his career, it was the lack of lasting results despite following many of the standard treatment processes taught through university studies that lead Daniel to specialize in chronic pain.
Daniel has worked with a vast range of specialists from all around the world to understand the intricacies of the human body. During this time, Daniel has refined and developed highly effective and predictable treatment methodologies along with his co-founder.
Over the last 10 years Daniel has both mentored practitioners and grown multiple clinics from start-up to success. This passion and tried and proven model of success has led to the opening of Back Solution Franchises around the World.
Daniel has worked with elite sporting clubs around the world, Olympic athletes as well as acute and chronic patients making his treatments sought out in Australia and patients travelling from all parts of the world.
Rick Saunders badly injured his back in his early twenties playing competitive sport.
Studying health science at the time and having access to the very best Doctors and practitioners, he thought it would heal and recover very quickly.
This couldn’t have been further from the truth.
After several months of no improvement, seeing countless specialists and exhausting every modality for a solution he decided to dedicate his studies to the solution of back back pain.
The unlikely breakthrough came from a mixture of both practical and theoretical research in both elite sprint training principles and neuroscience.
After successfully rehabilitating his back, returning to competitive sport and completing his graduate and postgraduate studies Rick set out to use his experience to help other people desperate to find a solution to their chronic back pain.
What started off as a passion to help people turned into a thriving enterprise as more and more people presented with the exact frustrations Rick experienced in his attempts to find a lasting solution to his back pain.
Through the process of setting up multiple clinics in Melbourne, Australia Rick and his partners learnt there is a fine line between running a profitable business and staying true to the vision to help as many people as possible.
Similar to the breakthrough in finding the solution to chronic back pain, Rick and his partner Daniel finally found the solution to setting up clinics to achieve both financial and patient outcome results.
The Back Solution Clinic model was born.
A low entry, low overhead model that allows practitioners to do what they do best, whilst creating a valuable asset that provides ongoing financial success to the owner operator.
Follow Back Solution Clinic on LinkedIn, Facebook and Twitter.
About the Show
The Franchise Bible Coach Radio Podcast with Rick and Rob features no-nonsense franchise industry best practices and proprietary strategies that franchisors and
franchise owners can implement to improve their profitability and operational efficiencies.
Our show guests are franchise superstars and everyday heroes that share their tips for growth and strategies to survive and thrive during the current challenges.
About Your Hosts
Rick Grossman has been involved in the franchise industry since 1994. He franchised his first company and grew it to 49 locations in 19 states during the mid to late 1990s. He served as the Chief Executive Officer and primary trainer focusing on franchise owner relations and creating tools and technologies to increase franchisee success.
Rick developed and launched his second franchise organization in 2003. He led this company as the CEO and CMO growing to over 150 locations in less than three years. He developed the high tech/high touch franchise recruiting and sales system.
Both companies achieved ranking on Entrepreneur Magazine’s Franchise 500 List. During this period Rick served as a business and marketing consultant to small business and multimillion dollar enterprises. He also consulted with franchise owners and prospective franchisees, franchisors, and companies seeking to franchise.
Rick had the honor of working with his mentor, Erwin Keup as a contributing Author for the 7th edition of Entrepreneur Magazine’s Franchise Bible published by Entrepreneur Press.
Mr. Grossmann has been chosen as the new Author of Franchise Bible and his 8th Edition was released worldwide in January of 2017. He currently serves as an executive coach and strategist for multiple franchise clients.
Follow Franchise Bible Coach on Facebook.
Rob Gandley has served as SeoSamba’s Vice President and Strategic Partner since 2015.
With 25 years of experience in entrepreneurship, digital marketing, sales, and technology, he continues to focus on leading the expansion of SeoSamba’s product and service capabilities and US market penetration. SeoSamba specializes in centralized marketing technology built for multi-location business models and continues to win industry awards and grow consistently year over year.
Concurrent with his work at SeoSamba, Gandley is a strategic growth consultant and CEO of FranchiseNow, a digital marketing and sales consulting firm. Gandley consults digital businesses, entrepreneurs, coaches and multi-location businesses across diverse industries. Prior to SeoSamba, he built an Internet Marketing business and platform responsible for generating over 100,000 qualified franchise development leads used by more than 400 US-based franchise brands for rapid business expansion.
Gandley also held various senior sales and management positions with IT and Internet pioneers like PSINet, AT&T, and SunGard Data Systems from (1993-2005) where he set sales records for sales and revenue growth at each company. He graduated from Pennsylvania State University’s Smeal Business School in 92’ with a BS degree in Finance and emphasis on Marketing.
Connect with Rob on LinkedIn.
Saundra Davis with Sage Financial Solutions


Saundra Davis is the Founder and Executive Director of Sage Financial Solutions, a San Francisco Bay Area based organization that develops comprehensive financial capability programs for low- and moderate-income communities throughout the United States.
She is a Financial Behavior Specialist and her philosophy of the financial continuum of care continues to shape the financial capability and coaching efforts around the country. Saundra has been an active proponent of building a more inclusive financial planning community and has served on the Financial Planning Association local and national pro bono and diversity committees.
She holds a B.S. in Management and an M.S. in Financial Planning from Golden Gate University where she is currently a Distinguished Adjunct Professor in the Personal Financial Planning program.
Connect with Saundra on LinkedIn.
CAW E10: Kathi Roche, Santa Rita Landscaping, Inc.

Kathi Roche, Co-owner, General Manager & Chief Financial Officer
Santa Rita Landscaping, Inc.
755 W Grant Road
Tucson, AZZIP: 85705
520.623.0421
Email: kathi@srlandscaping.com Santa Rita Landscaping Website
Houzz Website
SOCIAL MEDIA: Facebook | Instagram | LinkedIn | Twitter |
Kathi is a resourceful financial and business management professional with 38 years of experience in accounting, finance, and business management. Her work experience includes public and private firms of all sizes. She is a proven Manager, driven to cut company costs while boosting company revenue through innovative management techniques. Organized and diligent, with excellent written and oral, and interpersonal skills, Kathi is successful in building and motivating dynamic teams. Her practical experience with all facets of business includes Cost Control, Process optimization, Strategic planning, Staff development, Goal attainment, Accounting, Human Resources, Payroll, Office Management, Finance, Banking Relationships, Tax preparations, and Financial Statements. She has managed teams from 5 to 250 people and has overseen multiple mergers, acquisitions, buyouts, reorganizations, downsizing, and consolidations.
Kathi is a master at creating synergy within teams and integrating business plans seamlessly to maximize company profits, employee retention, and customer satisfaction. Kathi brings practical experience and knowledge of systems, procedures, techniques, critical thinking, and problem-solving. Many of her years of experience include work in the construction industry, from general contracting to the various trades. Her knowledge of WIP (work in progress) reports, accrual and tax accounting, balance sheets and income statements help form her management style that promotes increased net profits. Her titles have ranged from Accountant, Controller, Chief Financial Officer to Integrator, and General Manager. Kathi has been with Santa Rita Landscaping for 13 years.
About the Business
In 1985, brothers Brian and Garrett Ham started their Tucson landscaping company and called it Santa Rita Landscaping, named after the Santa Rita mountain range they lived near. Garrett was in his last semester of high school and Brian finishing his bachelor’s degree in Watershed Hydrology at the University of Arizona when Garrett received the firm’s first Contractors license with a $1,000 loan from First Interstate Bank of Arizona, co-signed by their father, to cover the bonding requirements.
The business began in their parents’ barn, which served as their first contractor yard. During the day both partners worked the physical aspect of a landscaping business, installing brick, irrigation, plants and trimming shrubs and each evening they would handle the business side of the company, returning phone calls, drawing plans and doing book work.
By 2005, the company employed 125 Tucsonans, and SRL bought the 4.6 acres at 755 W Grant Road to remodel the building that serves as their headquarters today. By 2006, the company employed over 190 Tucsonans and launched Santa Rita Environmental and Santa Rita Waste Systems to provide storm water compliance and roll off dumpster services, finally merging in 2012 with Southwest Enviroscapes, Inc. to form one of Tucson’s largest and leading commercial, public and residential landscaping providers. Throughout, the company has grown via its focus on customer service, ownership thinking, and The Santa Rita Way.
Host

Matt Nelson: Senior Vice President, Crest Insurance Group
Matt is a Senior Vice President at Crest Insurance Group in Tucson, consulting with companies to identify and implement insurance, risk management, and employee benefits solutions. With more than a 15 years of industry experience, he has served as a keynote speaker on the healthcare industry, leadership, workplace culture and risk management for professional organizations throughout Southern Arizona, including the City of Tucson, Greater Tucson Leadership, the Financial Executives and Affiliates of Tucson, and the CEO Roundtable of Tucson.
Matt is an active member in the Tucson community, having served as a Non-Commissioned Officer in the Arizona Army National Guard and volunteering with multiple local organizations, including as Treasurer and a Big Brother with Big Brothers and Big Sisters of Southern Arizona, a volunteer with the United Way of Tucson and Southern Arizona, Chair of the Pima County JTED’s Business and Industry Council, a builder with Habitat for Humanity and many other local youth charities.
Email: mnelson@crestins.com
Phone: 520.784.7636
LinkedIn: www.linkedin.com/in/mattrnelson2
Einat Mazor with Better Foods Jeyer


Extra WHITE GOLD™ gluten free flour blends are crafted by renowned pastry chef and Natural Gourmet Institute (New York) graduate, Chef Einat Mazor.
Mazor is the author of various cook books, writes in magazines, instructs in culinary schools and serves as a consultant to airlines, hotels and restaurants.
What really inspired Chef Mazor to create this line of gluten free and Keto mixes & flour blends was her daughter being diagnosed with Celiac Disease. Since people with Celiac cannot tolerate gluten, Chef Mazor’s daughter could not enjoy all her mom’s delicious treats. This is how Extra WHITE GOLD™ was born.
Rigorous testing and intricate detail went into creating each blend. The result is the finest flours and baking mixes on the market.
Follow Extra White Gold on Facebook, Twitter and Instagram.
TRANSCRIPT
Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia, it’s time for GWBC Radio’s Open for Business. Now here’s your host.
Lee Kantor: [00:00:18] Lee Kantor here. Another episode of GWBC Open for Business. And this is going to be a good one. Today, we have with us Einat Mazor with Better Food – how do you pronounce the last word, Jeyer?
Einat Mazor: [00:00:30] Jeyer.
Lee Kantor: [00:00:30] So, tell us about Better Foods. How are you serving folks?
Einat Mazor: [00:00:37] Well, first of all, thank you so much for the opportunity to talk with you a little bit about the company. The company’s name is Extra White Gold. And it’s a gluten-free company and gluten-free and keto flours and mixes company. And the main point of our business is to have some kind of freedom in our foods. Meaning that everybody that has allergies, food allergies such as peanuts, and nuts, and eggs, and dairy, including gluten can enjoy our flours and mixes because we’re free from dairy, and eggs, and gluten, and so forth.
Lee Kantor: [00:01:29] So, how did you get into this line of work?
Einat Mazor: [00:01:32] Oh, well, that’s my story. That’s a big story. Well, being a mother and health supportive chef, I was always, always in the kitchen cooking and baking for my family and friends. And then, when my daughter was six years old, we discovered that she has celiac. And celiac is basically an inflammatory disease, which affects the digestive system. So, you can’t have gluten in your everyday meals. You can’t have gluten in your dairy. And so, we’ve been in shock for a couple of weeks because from a family that used to love being in the kitchen, we started to think about food in a different way. So, we needed to be more cautious about the foods we labeled. Even the spontaneous of going out for dinner or to just have an ice cream outside was a task.
Einat Mazor: [00:02:51] So, I just started to experimenting, experimenting with flours, experimenting with ingredients. In my background, I also have chemistry knowledge. So, it’s been a while. It’s been several years. And then, after many years of experimenting in the lab and even in my kitchen, I came up and invented these flours and mixes. And it’s totally changed our life, our life as a family, but also as a community from people that used to be … that couldn’t have almost … you know, we needed to think about foods and about how to eat it, why can I cannot eat it, that was a big thing for us. So, it’s completely changed the gluten-free world and culinary world from our perspective.
Lee Kantor: [00:03:59] Now, when you were experimenting with the different ingredients, did it take a long time to land on where you landed? Because I would imagine to get that right balance of not only flavor, what your expectation is as a chef, you’re probably pretty particular about how good it tastes and not just create something that has the right ingredients but it also has to taste good. And it also has to … like you mentioned, chemistry, if you’re doing baking, there’s a certain chemistry that there’s an expectation of it rising and performing it a certain way in order to create the right texture. So, there’s a lot of variables in this. And you’re basically leaving wheat behind, right? So, you’re going and finding other grains, I guess, that are celiac-friendly or different ingredients that are celiac-friendly?
Einat Mazor: [00:04:54] Yeah. So, it is a big task. And when I started it, I didn’t know that it’s going to be such an adventurous journey because you do need to know your craft, and you need to know how even flours, gluten-free flours are playing with each other or talking with each other because each and every component has its own uniqueness. So, you have to know how to combine it. And what you said is really important because it needs to taste good, and it also needs to be as close as possible to the real thing.
Einat Mazor: [00:05:43] So, for us, I think we succeeded because we’ve been around for almost 13 years in the business. We’re not new in the business. My flours and mixes are number one in sells in Israel for the first 10 years. And we launched about three years ago here in the States. We are locals. We live in Georgia, of course. But we know that people like our products because the main issue is the flavor, the texture, everything needs to be right. And that’s what we’re aiming for the best – best quality and best ingredients.
Lee Kantor: [00:06:42] Now, when you set out to do this, did you expect kind of the gluten-free community to expand as much as it has like? In Israel, you mentioned this has been around for a while. But in the United States, this is, I don’t want to say relatively new, but it’s kind of new and that there’s more and more options for people who are wanting gluten-free.
Einat Mazor: [00:07:05] Right. Well, no, I didn’t expect that it would be such a huge trend. It started as a trend but, now, I can tell you that it’s a lifestyle of many people. I mean, people are more and more to discover how beneficial is the gluten-free diet for everybody because the benefits of the diet is not only with the weight loss, it’s also increasing energy, and it’s kind of like clear your mind. If I can say that, it gives you more perspective, more clear thoughts. And, also, I think it’s much more clean food to eat all day because the gluten, the way that it reacts with your body is a glue. So, it’s kind of like a glue. It’s stuck in your system, and it doesn’t go anywhere, and it just gives you blurry, and you feel bloated all the time. And I believe the market is going towards that.
Lee Kantor: [00:08:31] So, now, you create this flour, the Extra White Gold flour that’s gluten-free. And then, was that kind of like that was the goal and, now, it’s expanded into this whole line of you have mixes, you can make pancakes, brownies. Like you can make anything really, I guess, that flour touches, you can now make with your flour. And now, you’ve expanded the line into prepared mixes that are, I guess, the same kind of gluten-free. And is it vegan as well?
Einat Mazor: [00:09:11] Not the keto but the gluten-free items are vegan as well.
Lee Kantor: [00:09:19] Wow! So, you’re checking all the boxes for the folks out there that have this lifestyle. And I’ll tell you, because I have relatives that are gluten-free and vegan, and some of their stuff doesn’t taste good. And they say it tastes good for gluten-free, but it doesn’t taste good. But I think that you’ve been able to kind of thread the needle and make something gluten-free that also tastes good.
Einat Mazor: [00:09:45] Right. Yeah. The vegan lifestyle is really demanding because there are alternatives, but not that great. I mean, they are good but, I mean, you can find good stuff that are vegan and not that great vegan product. And I was a vegan. I was vegan for many years. And I came from that approach because I wanted people to enjoy our mixes as much as possible and to give a solution to almost everybody. And I believe that this is our mission to find the solution to almost everybody, so everybody can sit at the same table eating, having the same food.
Einat Mazor: [00:10:45] Like my daughter. I remember when I started, my daughter used to have her own cake, her own pizza, her own muffin. I used to slip around with all her foods everywhere. But now, when you have something that everybody can eat and it tastes good, so why not? So, you’ll have gluten-free and vegan cake and a pizza, and everybody can share it, and everybody can enjoy it. So, that’s my mission.
Lee Kantor: [00:11:13] Right. And then, if you do it well, in which, now, you’re finding more and more people are kind of cracking the code on how to make it taste delicious, that you don’t even have to tell people it’s gluten-free and vegan. It just tastes good. People don’t even know. It’s not relevant. It’s important for the folks that have allergies, but for the people who don’t, you don’t have to identify, “Oh, that’s gluten-free,” or “Oh, that’s vegan,” because it’s just delicious. I mean, I think that it’s evolving so rapidly, and it seems like you’re really on the cutting edge of this when it comes to the baking products.
Einat Mazor: [00:11:50] Right, right. But also, that’s what I’m always saying to my clients, you need to read labels because not everything that’s gluten-free is also good for you.
Lee Kantor: [00:12:05] Right, you can’t confuse those two things because there’s plenty of things that-.
Einat Mazor: [00:12:10] There are many processed food.
Lee Kantor: [00:12:12] Right, that are processed, and that they’re not healthy but they’re gluten-free. I mean, so you can’t confuse those. Those two terms aren’t synonyms. Those are specific things. One just doesn’t have gluten.
Einat Mazor: [00:12:26] Exactly, exactly.
Lee Kantor: [00:12:29] Now, for you and your mission, where is this available for folks? Is it available only online or can they get it at certain stores?
Einat Mazor: [00:12:40] Well, we are in Walmart with one product. Our all-purpose flour, which is also a cup, two cup flour and sugar-free flour is in a Walmart. But not in Georgia unfortunately. Not now. Hopefully, next year. And we’re also in Food Lion. Food Lion, Georgia. So, you can definitely check our products in the Food Lion gluten-free section and online. I mean, we’re selling very nicely online. Listen, this was the year of the online merchandise.
Lee Kantor: [00:13:29] Right.
Einat Mazor: [00:13:31] Yeah. I mean, that’s-
Lee Kantor: [00:13:31] So, how do you do the manufacturing? Where is it being made?
Einat Mazor: [00:13:37] Oh, it’s being made in New York. We have a facility there. But our headquarter’s in Georgia.
Lee Kantor: [00:13:45] And then, you’re able to distribute it from there to wherever it needs to go?
Einat Mazor: [00:13:50] Yes, yeah, yeah. Yeah.
Lee Kantor: [00:13:53] Now, you mentioned COVID. I would imagine because everybody, when they’re locked down at home, they’re doing a lot more baking, and they were probably searching for this kind of solution. So, this probably was good for you in some ways.
Einat Mazor: [00:14:09] Yes, of course. I mean, the COVID situation impacted everybody. So, we needed to work harder to keep our head above the water. That’s the truth. And what we’ve done is we applied for grants, and we took some loans just to be present, to keep on going. But despite of the financial challenges, we feel very optimistic about the future, and we managed to keep up with the growing demand for our gluten-free and keto products.
Lee Kantor: [00:15:01] Yeah, I think you’re right. I think if you can hang in there, the sky’s the limit because I think that people who are part of that community are literally hungry for a great tasting solution because there’s not as many choices for them. And if you have a way to make it delicious, and gluten-free, and vegan, and all, and keto when they want to be keto, I think you’re right there. I mean, congratulations. To do this is very difficult.
Einat Mazor: [00:15:34] Thank you.
Lee Kantor: [00:15:34] You should be very proud of yourself. This is a very difficult task to do.
Einat Mazor: [00:15:38] Thank you very much. Yes, it is. It is.
Lee Kantor: [00:15:39] And I want people to understand that the level of experimentation in order to pull this off is quite difficult.
Einat Mazor: [00:15:49] Yeah, that’s what I keep telling my kids. You need to be persistent, you need to have a mission, you need to have something that will keep you going forward. Even the smallest thing. It doesn’t have to be huge, but you have to have some kind of a mission because if you are in the food business and you are a small business, especially women-owned business, you have to believe that you can do it. You have to believe. You have to keep on going.
Einat Mazor: [00:16:31] And I know it’s kind of like a cliche but you just need to have the persistence of incentive yourself. Nobody’s coming and tap me on my shoulder. Nobody. This is me. Like what I’m doing, what I’m investing, the results will be in the future. But you have to believe. You have to believe in your organization, you have to believe in yourself, you have to believe in your product because if you don’t manufacture products that you yourself as an owner believe in, just don’t do it.
Lee Kantor: [00:17:17] That’s great advice. And it’s important to be clear on your why. You have to have a why that’s big enough for everybody to believe in and get behind, not only you as the founder and the creator, but also your team, your vendors, your customers. The bigger the why, the easier it is for everybody to get behind the mission to help kind of get the word out, and they want to be the ones that are sharing this great thing with their folks and serving their community by letting people know that something like this exists.
Einat Mazor: [00:17:50] Absolutely, absolutely. And another tip that I have is, because I did mention it, to have a mission. So, sometimes, it’s really helpful, especially these days, to cooperate and to join forces with organizations that you believe in.For instance, we support an organization, a women’s organization, and the name itself [Will Paper]. And its International Women for Women organization, which empowers unprivileged women through art, through art, through ecological awareness, and they make art without any waste. It’s something very interesting, what they’re doing over there. And I think as a company, once you support an organization like that, a nonprofit organization, and you believe in their actions, it gives you energy, it gives you movement, it gives you something to look forward to, and this is also very important.
Lee Kantor: [00:19:16] And I believe that what you’re doing as a chef is an art form. I mean, I think that your work, you’re creating something from nothing. So, to me, that is an artist.
Einat Mazor: [00:19:28] Okay, thank you.
Lee Kantor: [00:19:30] Now, talk about the GWBC, has that organization helped you as a certified women business, helped you through this crisis, maybe COVID, or just helped you in supporting you in your mission?
Einat Mazor: [00:19:46] Well, I think that the notion to belong to a community and to be able to share your thoughts, even if it’s through the social media, through Facebook, for instance, I read the post almost every day, and to be out there and to join as much as you can for events or to be active. this is the time to be active. Although it’s really hard, it’s like to walking in water, although it’s really hard, you have to keep on going. And it helps us as a community and as a company tremendously to have the back of the organization, of course.
Lee Kantor: [00:20:46] Now, what’s next for you? Are you optimistic about the coming year? Are you excited?
Einat Mazor: [00:20:53] I’m always optimistic, and I’m always excited. Yeah, we have some things that we would like to evolve into. And yeah, we’re still working on it. Very exciting.
Lee Kantor: [00:21:12] Well, it’s an exciting time. And again, congratulations on all your success. It’s important work.
Einat Mazor: [00:21:19] Thank you.
Lee Kantor: [00:21:19] And we appreciate you. And how about the website? For folks that want to get a hold of some of your stuff, what’s the website?
Einat Mazor: [00:21:28] It’s www.extrawhitegold.com.
Lee Kantor: [00:21:35] Well, good stuff. Thank you again for sharing your story.
Einat Mazor: [00:21:37] Thank you very much. Thank you very much. Happy holidays.
Lee Kantor: [00:21:40] Yes, you too. All right. This is Lee Kantor. We will see you all next time on GWBC Open for Business.
About GWBC
The Greater Women’s Business Council (GWBC®) is at the forefront of redefining women business enterprises (WBEs). An increasing focus on supplier diversity means major corporations are viewing our WBEs as innovative, flexible and competitive solutions. The number of women-owned businesses is rising to reflect an increasingly diverse consumer base of women making a majority of buying decision for herself, her family and her business. 
GWBC® has partnered with dozens of major companies who are committed to providing a sustainable foundation through our guiding principles to bring education, training and the standardization of national certification to women businesses in Georgia, North Carolina and South Carolina.



















