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Taylor Thomas with Journey Through Finance and Kory Luebke with PrivateSomm ATL

November 21, 2024 by angishields

CBRX-111924-Feature
Cherokee Business Radio
Taylor Thomas with Journey Through Finance and Kory Luebke with PrivateSomm ATL
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Brought to you by Diesel David and Main Street Warriors

CherokeeSponsorImageDieselDavidMSW

Taylor-Thomas-bwTaylor Thomas – An Atlanta native who has always had a love for numbers. I remember my mother teaching me how to balance her checkbook before I even started school. Naturally, math became my favorite subject in school and led me to graduate with honors from Tennessee State University with a Bachelor of Business Administration and Accounting.

Jumping into the world of corporate accounting immediately after college left me always wanting more. Yes, I loved the numbers and analytical thinking that came with accounting work, but that side of the number’s world didn’t fulfill me.

What did bring me fulfillment was tracking my personal expenses, creating budgets, hitting my savings goals, and encouraging my friends to do the same along the way. After nine years in corporate accounting I put my trust in God and leaned into my current role as a Financial Coach. Journey-Through-Finance-logo

The reward of being a Financial Coach is being able to help people who are just like me. Living with the struggles of adulting and a constant increase in everyday living expenses, the thought of your finances can be overwhelming. As a Financial Coach I help everyday people get a clear picture of their current financial situation, provide tools to create healthy money habits, and build confidence around their finances!

Connect with Taylor on LinkedIn and Facebook.

Kory-Luebke-bwKory Luebke – I have spent the past 15 years in the hospitality and wine industry. As a Certified Sommelier through the Court of Master Sommeliers, I was involved with prestigious restaurants in Atlanta for many years before becoming one of the sommeliers at Augusta National Golf Club.

I have since started PrivateSomm ATL, a high level wine concierge company that focuses on bringing the most optimal enjoyment of wine to my clients. Throughout my career, I have had the privilege of being around and tasting wine from the greatest wineries in the world.

I have traveled to some of the most famous wine regions so that I could better assist private clients, restaurant guests and all manner of wine lovers. My knowledge of wine, beverage and all things service is where I become a vital asset to any wine collector, beverage program or wine centered product. Private-Somm-ATL-logo

Connect with Kory on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Woodstock, Georgia. It’s time for Cherokee Business Radio. Now, here’s your host.

Stone Payton: Welcome to another exciting and informative edition of Cherokee Business Radio. Stone Payton here with you this morning, and today’s episode is brought to you in part by our Community Partner program, the Business RadioX Main Street Warriors Defending Capitalism, promoting small business, and supporting our local community. For more information, go to Mainstreet warriors.org and a special note of thanks to our title sponsor for the Cherokee chapter of Main Street Warriors Diesel David, Inc. please go check them out at diesel david.com. You guys are in for a real treat. First up on Cherokee Business Radio this morning. Please join me in welcoming to the broadcast with Journey Through Finance. Taylor Thomas, how are you?

Taylor Thomas: Good morning. I’m good. Stone how are you doing today?

Stone Payton: I am doing well. I’ve really been looking forward to having you in studio and having this conversation. I enjoyed our conversation on the on the zoom, but this is this is going to be so much more in depth and and fun. So I got a ton of questions. Taylor. We probably won’t get to them all, but maybe a great way to start would be if we could paint a little bit of a picture. Share with me and our listening audience. Mission. Purpose. What are you and your team really out there trying to do for folks?

Taylor Thomas: Yeah, so my business is Journey Through Finance, and it’s exactly what it sounds like. It’s the journey to through your finances. It starts very much so with your mindset. Right. So how you think about money, how you approach money on a daily basis. And from there we are helping individuals learn how to manage their money in healthy ways so that they’re able to get through their day to day. Because even now, in today’s society, you know, things are crazy. So a lot of questions around money and how to budget and how to manage their money well. So we’re helping individuals with that, providing the education, providing coaching, as well as helping them learn how to invest in their future and where to put their money to. Everyone wants to put their money somewhere that’s going to grow and make it work for them. So we’re educating there and coaching on on that piece as well.

Stone Payton: It sounds like noble and rewarding work if you can get it. I got to know the back story. How in the world did you find yourself doing this kind of work for these kind of people? Yeah, of.

Taylor Thomas: Course. So I am a graduate of Tennessee State University, where I received my bachelor’s in business administration in accounting. I’ve always loved numbers. I always loved math. So the first thing is like, okay, you like numbers. So let’s go into accounting. So I went into accounting, graduated from college and did ten years in corporate America. But I always knew that something I just wanted more. I was like, this isn’t really fulfilling for me. I can do the work. And it became monotonous, you know, and it’s just I just needed something different. And I’ve always loved saving money. I always love making my own, you know, financial plans and budgeting and all of my own financial goals. And one day I read last year I read a book, The Black Girl’s Guide to Financial Freedom by Paris Woods. And as I was reading that book, everything that she mentioned in the book is something that I already knew and how I also manage my own money. But I knew that the world didn’t know. Like I knew like some of my friends probably didn’t know this same information. And it was at that moment it was just like, oh, I can do this. I can educate people on money and finances. I can coach people on how to manage their money well. So I’ve been doing this work now for a little over a year and it’s been so rewarding. I’ve helped people save $8,000 or pay off $8,000 worth of credit card debt. Wow. Pay off cars. Buy their first home. Let them build their confidence in asking their job for an increase in salary, a raise or promotion. So it’s been very rewarding. I’ve just loved the work that I’ve been doing.

Stone Payton: So a year in. What are you enjoying the most these days about? What is the most rewarding aspect of the job, do you think?

Taylor Thomas: Definitely getting on a call with a client and they’re very nervous, like, oh, I don’t know. I have all these questions. And then at the end of the conversation it was like, oh, well, that all makes sense. That all makes sense. I had a client last week and we were talking and she was just, I want to change jobs. I don’t know what to do. I don’t know how to shift from this industry to the next industry. And I told her, okay, well, just pull up one of the jobs that you don’t think you’re qualified for. Let’s read. Let’s read through it. So I was like, read it out loud, read it all out to me. And she started from the top of the page and she got to the bottom and she was like, oh, well, I think I might be qualified for this job. I think I might be able to get this job and add more money into my household so that I can pay off credit card debt so that I can build a savings fund so that I can learn how to invest for me and my children. So that’s the most rewarding part. Get on the phone with a client who’s very nervous, and at the end they’re like, oh, okay. It doesn’t sound that doesn’t sound so bad.

Stone Payton: So do you find that there are some patterns, some things that you see over and over, at least in the initial stages of trying to help out a client?

Taylor Thomas: Yeah, definitely. It’s definitely the mindset. Definitely the mindset. That’s a big piece for me in my in my business, um, helping them shift your mindset because everyone’s just like, I don’t want to talk about money. There’s a lot of shame about their money and their finances and how they manage their money on a daily basis. Um, so definitely shifting their mindset first, making them understand that it’s not just them. People feel very isolated in their financial situation, so making them feel a little more comfortable and let them know that they’re not alone. And there is a way out. And I think a lot of people just don’t think it’s a possibility to get out of their current financial situation. So allowing them to see that there is a light at the end of the tunnel and it is possible for them.

Stone Payton: So I’m trying to picture you working with a couple. Okay, I got to imagine that has a whole nother set of dynamics for sure. They probably maybe approach it differently, but there’s that communication and getting on the same. Yeah. Say more about that.

Taylor Thomas: Yeah. So with the couple it’s definitely they both raised in two different households by two different parents who brought in two different incomes, who had two different values and, um, set of goals for their own lives. So they came into a marriage with different backgrounds, right. So now you’re trying to get them on the same page so that they can achieve goals as a unit, right? So from there you have to ask them, okay. So what are your goals as a couple. You know you might have your own individual goals, but as a unit what do you guys want to do. And then from there trying to put in some steps, you know, to help them get to that goal for them.

Stone Payton: Yeah. All right. So let’s dive into the work a little bit. Okay. Yeah. How does the relationship start. And then what do you do, especially in the early stages, is just kind of get going down the right path.

Taylor Thomas: So the relationship starts mostly just someone hearing me teach or educate, do workshops, things of that nature. I was like, oh, I heard you mention about budgeting. Oh, I heard you mention high yield savings accounts. How do I get that? I heard you mention a Roth IRA. Why is that so important? And that’s kind of how the relationship begins. And from there, once they become a client again, I go through that mindset shift. Okay. How did you witness money in your childhood? Did you witness your parents struggle or argue about money? Was it always something in the household where, oh, we can’t afford that or we don’t have that money right now? I can’t purchase that for you. Like those little things are embedded in our subconscious. They’re called money scripts. There’s a psychologist that actually coined that term money scripts that are that follow us through our life. So by the time we become adults, we’ve already had these many scripts embedded in our subconscious that we don’t know are really there. So by the time we’re adults and needing to manage our money as well, all of those things from my childhood are still kind of haunting us, and we don’t think that we can push past those things. So once we get towards the through the money mindset shifting, we can then go through the review of your finances because a lot of people don’t know their numbers.

Taylor Thomas: I think that is so crazy. They don’t know how much money they’re bringing into the household. They don’t know how much they’re spending in bills. They don’t realize they have 12 subscriptions and they only use two. A lot of people don’t know those things, just they just go through day to day and just spending money. So going through a review of their finances, a complete assessment of their finances, and they see, oh, okay, I’m spending way too much money on Uber Eats every week. I can use that same amount of money to pay off a credit card bill to get me out of debt. I can use that same amount of money to put into a Roth IRA and build some type of retirement fund for me, you know? So there’s just so many things that you can do with your money, and money is a tool I think we’re so used to using money as just buying items and being a consumer in this country, and we’re not using the money to be an investor and to put ourselves in place for our future.

Stone Payton: It sounds like in a lot of situations, just right out of the box, you can help them identify what I would characterize as low hanging fruit. Yeah, it’s not like you have to make this big, huge change this week, right? Just kind of nibble at it and take a look at this and take a take a look at that.

Taylor Thomas: Yeah for sure for sure. It’s the small things that people don’t realize that makes a huge difference.

Stone Payton: I’ll bet. And I love it that you’re you’re setting the foundation with the mindset shift. That’s that’s the key that’s going to sustain the effort. Right. As opposed to this one magic strategy.

Taylor Thomas: Right. And everyone always wants the the quick shortcut to get to a destination. It’s like, well, in order to get there, like you said, you got to get the low hanging fruit first and then we can set a plan to get to where you’re trying to go.

Stone Payton: So do you find I know the answer to this is yes, but I’m going to get you to talk about it anyway. But I’ll just ask it that way. Do you find that there’s that you that you have to battle sometimes some incomplete information or misinformation about helping people and making money?

Taylor Thomas: Yeah, of course, of course. It’s a lot of asking those those deep questions. Right. So I can ask a question like, um, okay, so how did you again witness money in your, your childhood. Right. And then once they give me an answer, it’s like, okay, how do you see that show up in in your life today? And then they have to sit there and think about like, oh, no one’s ever asked me that question. Okay, let me let me figure out how to how to answer that to you. And then from there, it’s just a lot of digging. Right. And you’re listening for the answers that they don’t know that they’re giving you, that actually represents their current lifestyle and how they’re approaching their money.

Stone Payton: Yeah. Kory? Kory is going to be our next guest in the next segment, but I’m feeling wealthier already. How about you?

Kory Luebke: I’m right there with you.

Stone Payton: So you touched on it a moment ago. Uh, but the whole sales and marketing thing for you. It sounds like education is a big component of it. Say more about the teaching and the way you get new clients and bring them into your circle.

Taylor Thomas: Yeah, definitely. So I do a lot of community work where we do workshops within the the libraries of the city of Atlanta. And with that, you, you gain clients from there as well. I also have a YouTube channel where I give a lot of information on the education of how to get through that mindset shifting and how to go through the assessment of your finances and how to use that to leverage where you’re trying to go your your goals. Right. A lot of that is also goal setting. A lot of people oh yeah, I want to be a millionaire tomorrow. But okay, how are you going to get there? How can you get there with the mindset that you have today? So those kind of conversations is where people are like, oh, I need this help. I understand that I need a shift in my life, or I’m tired of dealing with my financial situation, and I know something needs to change, and the only way to do that is to get somebody to come help me. And I think she’s the person for me.

Stone Payton: Oh, neat. So I’ve bumped into the term, the phrase financial literacy and what it calls up for me. My folks were teachers. Okay. So I just wonder if we can’t get to these, to these kids when they’re kids and get them. There’s got to be a way, right?

Taylor Thomas: Yeah, well, Georgia became the 13th state to require financial literacy for high school juniors and seniors last year. So that’s a great thing. We’re we’re making strides. Right, right. Um, but definitely it can definitely start at the young at a young age. You can teach your kids at home how to save, how to manage money. Um, I’ve seen plenty of people on social media where they give their kids, you know, chores around the house, and then once they pay them the chores, they make them pay a dollar for rent. You know, it’s like, okay, let me teach you how to manage your money. Well, you know. Yeah, you get paid, but you also have to pay some things.

Stone Payton: My kids are grown and out, but I wish I’d had that strategy, I like that.

Taylor Thomas: Right. So teaching them young. Right. So that’s that’s a good way to start. But if you missed that opportunity because financial education isn’t in school system. Right. Or at least it wasn’t when I was in school. They’re starting to add it now. But you get that information from online these days. You know, you can go on social media and just type it in, and a video is going to pop up to teach you something. So that’s another reason why I got into this space, because it’s so easy to to just go about your day and not even think about your money. But if you just go and research and look for some information, you’ll see my face pop up and I can help you out.

Stone Payton: So let’s get a little bit tactical for a moment and let’s just, let’s say budgeting strategies, you know, particularly for people, it sounds like a lot of people don’t operate on a budget. I’m blessed in a lot of ways, not the least of which is my wife is very budget conscious. She’s she used to work at IBM. She’s got the spreadsheets. And, you know, if because if it was me, you know, I’d go buy something I had to do with hunting or fishing. And she goes, no, you know, you can have that in August.

Taylor Thomas: Right, right.

Stone Payton: If that’s something you really want. You know, she’s got it in these, uh, virtual envelopes. I’ll call them.

Taylor Thomas: Right. Yes, yes.

Stone Payton: But, yeah, just walk us through. Are there some budgeting strategies that are that you pretty much lean on and and share with them?

Taylor Thomas: Well, the first thing about a budget, everybody hears the word budget and gets scared. They’re like, oh, I don’t want to budget. That means I can’t spend my money.

Stone Payton: Back to mindset. Okay.

Taylor Thomas: It’s like, I don’t want to spend my money. I don’t want to do a budget because that means I’m restricted and I can’t have fun with my money. But that’s not necessarily true because the budget is yours and that’s your money. So you fit the budget to your lifestyle and you fit the budget to your goals. Right. So that’s the very first thing with the budget. Don’t think of it as like, oh, well, I can only spend my money on bills. It’s like, well, you create the budget and you make space in your budget room for things that you enjoy for entertainment. If you want to go to the movies, you make room for that in your budget. Um, so having that mindset that it’s not just restricting, it’s actually a framework of how you can manage your money for the next month, the next 2 to 3 months or whatever however you want to set up your budget. Another thing that I do with budgeting is, again, know your numbers. A lot of people just don’t know their numbers. Once you know your numbers, you know what you’re working with. You can see how much is coming in and how much is going out, and if an adjustment is needed. A lot of us pay insurance every year, and it keeps going up every year and don’t realize we’re paying $300 worth of insurance, of a car insurance, and we don’t take the hour and a half to call them and just change it. You know, that’s another thing they don’t want you to do. They don’t want you to call because you’re going to be on the phone forever. So they just keep raising your prices. But if you just take an hour out of your day, hour and a half out of your day just to call around, you could save $150 on car insurance, and that’s an extra hundred and $50 you have in your budget to use for something else.

Stone Payton: The the level of trust that you must have to endure with your clients. And pretty quickly is it. It’s incredible. There’s very little, if anything, that’s transactional about your work. And again, go back to mindset. When I hear the word financial, I’m thinking transactional, right? But man, for for an individual or a couple to or even business partners to open up and have that conversation with you, you must be an absolute master at cultivating that trust. How do you do that?

Taylor Thomas: Yeah, you have to definitely build a space of comfortability, because you have to be very vulnerable when you have to talk about your money, right? Yeah. And again, people don’t like to talk about it. That money is the one thing that we all use that no one talks about. Like we all use money. We all have our own struggles with money, but no one wants to talk about I’m having an issue right now, or I have debt that I want to pay off, and I don’t really know how to do it. No one talks about that. So it is a work to get the client comfortable. Um, that’s why asking those questions and digging a little deeper, because they’ll give you a surface level answer like, oh, yeah, I have credit card debt. How much is your credit card debt? Oh, it’s just $7,000. Okay. Well, what did you get for those 7000? For the $7,000? Oh, I got this, I got that. Okay, now, from there, I’ll dig in a little deeper. Like, what did that mean to you? What value did that? Did that provide to your life? So I had a client once, and she had this outstanding credit cards, and she was just feeling so ashamed about it. And I had to go through go through the transactions with her like, okay, what transactions are on your credit cards? She bought flights to California to go visit her. Her nephew and her mom. It’s like, okay, yeah, your credit card bills are high, but you bought a flight to go see your family, and I’m sure that’s valuable to you. You know, don’t feel so shameful about wanting to go spend time with your family. So definitely having to break down those barriers so they can feel a little more comfortable so they can get a little more vulnerable so they can get to some solutions for them.

Stone Payton: So I’m gonna switch gears on you for a moment. Okay.

Taylor Thomas: Let’s do so.

Stone Payton: I don’t know when you’d find the time. Sounds like you’re busy helping a lot of folks. Uh, passions outside the scope of your work and what we’ve been talking about. Almost anybody that taps into our work knows that I like to hunt, fish and travel. How about you? What are you nerd out about when you’re not doing this?

Taylor Thomas: I love to cook, I love cooking, Pinterest is my best friend. I get on Pinterest every day and find a new recipe to try. I’ve learned how to make bread from scratch, so that’s been fun. I learned how to make cheesecakes a couple of weeks ago. That was a lot of fun. So definitely cooking. I love to cook. Um, I’m a dancer. A retired dancer, I should say. So. I love to find a dance class every now and then and put on my dance shoes and go dance every now and then and then. I just love spending time with my friends and family. That’s probably the big things for me.

Stone Payton: So you know, we’re earned media. We never charge guests to appear on the show, but I think we’ll have you back. But I think maybe we will charge a cheesecake or something.

Taylor Thomas: I would love to do that.

Taylor Thomas: I would love to.

Stone Payton: So what’s next for you? You want to continue to grow the practice? Do you want to dive into a certain aspect of it? Is there a book in you? What what, what’s next and what can we do to help?

Taylor Thomas: It’s funny, a lot of people have told me to write an e-book, so I need to put that on the list somewhere to remind myself that people have been asking me for that, but definitely want to continue to grow the practice. I am at the top of the year going to launch a group coaching program. I’ve found that people are a little more comfortable once they hear that other people are going through the same struggles that they are. So a group coaching program to to teach, you know, the basic of financial education, the basics of personal finance. And it’s also going to allow them to, again, shift their mindset. They’re going to be able to open their very first high yield savings account. So not just saving in a traditional bank account where you’re just getting that penny every month. Because I know me, it bothers me every time I saw that penny. I wish someone told me about high yield savings account a long time ago. Why not get paid to save? So definitely want to help individuals that are part of that group coaching open their first high yield savings account and also teach them about investing in different ways, whether it’s life insurance, whether it’s their Roth IRA opening a brokerage account. There’s just a lot of information and a lot of terminology when it comes to finances. And money is very intimidating and I try to make it very digestible for the average person.

Stone Payton: Yeah. So I’d love to leave our listeners, if we could, with a couple of pro tips, a couple of things to be thinking about. Maybe some do or don’t or and look, gang, the best pro tip for you is reach out and connect with Taylor, have a conversation with her. But to to hold them over between now and then. Taylor let’s give them a little something to chew on.

Taylor Thomas: Okay, so a couple things that I would leave you guys with is very first, the next time you spend money, check in with yourself and ask yourself why. What is the what is the purpose for for spending the money? A lot of people spend emotionally. So see if it’s an emotional spending. Is it an emotional trigger? Are you upset? Are you happy? And then if you have to spend that money today, is there a financial need for yourself in that moment that you can use that same money to put towards a credit card debt or towards a savings goal? And then after that, I would do a great assessment of your finances. Know your numbers, know your numbers. That’s very important for sure. Yeah. And if you want to follow me, I am a financial coach. Taylor on Instagram, on YouTube. I am journey through finance on YouTube and just reach out to me. I’ll be happy to share all the information that I can.

Stone Payton: Well, Taylor, it has been an absolute delight having you in the studio. Keep up the good work. Thank you for your insight, your perspective. I think the work you’re doing is so important for so many.

Taylor Thomas: Yes. Thank you so much. I appreciate you having me here today.

Stone Payton: Hey, how about hanging out with us while we visit with our next guest?

Taylor Thomas: Of course.

Stone Payton: All right, next up on Cherokee Business Radio this morning, we have with us with PrivateSomm ATL, Kory. Now, Kory, a professional radio host would have asked you how to pronounce your last name before we went on air. I didn’t do it. Why don’t you give them your whole name.

Kory Luebke: For sure. So it’s Kory Luebke.

Stone Payton: Luebke. All right.

Kory Luebke: PrivateSomm ATL.

Stone Payton: Fantastic. So tell us a little bit about the work you’re doing. How are you trying to help folks?

Kory Luebke: Yeah. So, you know, I’m in the wine industry. Um, so one thing that everybody loves to drink wine, right? Everybody. I know it is an easy thing to find someone that likes to drink wine. Um, the the thing that I try to help people the most is how to enjoy those wines. Um, the most they possibly can. Whether it’s finding the right wine, um, finding a wine that has the right amount of age on it, um, that is the the overarching theme is how how can I help people enjoy their wine more, have good experience with wine? Um, because the people that don’t like wine, they’ve tried it, but they had a bad experience. Maybe they were 21 and they had something really cheap, and really they were like, oh, this is wine. This is terrible. And I, you know, there’s so much out there and I want to bring people in. And because it’s such an amazing beverage. It’s so much fun. And that’s kind of that is the again, the overarching theme of what I do, how to help people enjoy their wine more.

Stone Payton: Oh, I love it. So how did you get started in this world?

Kory Luebke: So I, um, I got started in the wine industry through Starbucks. So thank you. Starbucks. Um, I was a Starbucks store manager in Louisville, Kentucky. I worked with Marriott and I was in the hotel and my my Starbucks was on one side of the lobby. And every day I would see the fine dining Italian restaurant across the lobby. And, and I would always be like, you know, here I am at 530 in the morning. These are all people get to go in at 2:00 in the afternoon. They get to sleep in and they get to drink wine. And I’m dealing with people that are not happy until they have their cup of coffee. Um, I need to switch this. And so I, as I started kind of, um, running the Starbucks, I started reaching out to the food and beverage director at the hotel, trying to get into the the other side, get into the fine dining atmosphere. Um, one of the biggest things I saw that I was missing was I had zero wine knowledge. We were in Louisville, Kentucky. People don’t go there to drink wine.

Stone Payton: That’s bourbon country.

Kory Luebke: They want their bourbon.

Kory Luebke: But I wanted to start exploring and start learning. And I do credit Starbucks to this, because when you start learning about coffee, it opens up the world of beverages around the world, whether it’s coffee from different countries, how these different coffees are made. I started to kind of geek out over this, and then I was like, okay, well, the the ceiling for coffee, I felt like wasn’t I felt like I got to a point where I knew a lot about coffee and it didn’t take too long. So I was like, well, maybe bourbon’s more in depth. I started doing the same thing with bourbon, but I wanted to keep pushing. So I started getting into wine and the wine world is always changing. There’s always something new, exciting, interesting, different. And so that was like, okay, this is it. This is the this is the beverage that I want to dedicate my life to. Wow. Um, and start learning about. And so I dove in head first. Um, ended up in Atlanta working with a restaurant in Atlanta. Um, and became a sommelier here in Atlanta.

Stone Payton: I’ll say that word again, because if we don’t accomplish anything else here today, I am going to learn how to pronounce that word.

Kory Luebke: So, sommelier. Um. It is. You will hear it pronounced. I don’t know, five, six, seven, eight different ways. Um, so because of that, us in the industry, we decided that somm is a better.

Stone Payton: Thank you.

Kory Luebke: It’s a better easy. Everybody says that, right?

Stone Payton: Have you met my somm Kory?

Kory Luebke: I like it. Exactly. That’s perfect.

Kory Luebke: So, I mean, think about it. PrivateSomm ATL. If it was Private sommelier ATL, I’d no one would ever call me. So I got into becoming a sommelier at one of the restaurants in Atlanta. Through that, got connected to Augusta National Golf Club, became a sommelier at Augusta National Golf Club.

Stone Payton: You know, I’ve heard of them. Wow. Talk about a pedigree.

Kory Luebke: And it was, um, you know, sadly, as is the mystique of Augusta National Golf Club, that’s about all we can talk about that.

Stone Payton: Got it. I understood.

Kory Luebke: But, learned a lot. Um, it was such an educational, enlightening experience. Um, and that kind of pushed me to where I’m at today. Moving back to Atlanta, leaving Augusta. Um, all of that was accredited to. I’ve got two beautiful children, and the wine industry happens at night. Um, and I wanted to spend time with my kids, and so I had to make a transition.

Stone Payton: So I’m trying to envision that conversation. You come home, you’ve got this great job. I mean, just a cool job, honey. I am going to cut that tether and go out and do this thing on my own. What was that conversation like?

Kory Luebke: So that was an interesting conversation because, um, so she she was from, um, from California, but moved to to Atlanta when she was young, so brought her to Augusta when she was like, this is a small little town. What is this? And but she was pregnant and I had a job, so I was like, so you’re pregnant? About a month away from giving birth to our daughter. Uh, let’s start a company.

Stone Payton: Oh, yeah. Sure, baby.

Kory Luebke: No stress. Oh, and let’s move. So, um, you know, I appreciate my wife.

Stone Payton: Oh, let’s give her a shout out. Shout out to what’s her name?

Kory Luebke: Michelle.

Stone Payton: Michelle, shout out to you, babe. Oh my goodness. All right, so a day in the life of Kory. Like, what will you do this week or next Related to this for sure.

Kory Luebke: So so the company is I like to describe it as a high level wine concierge service. So there’s a whole lot out there, whether it’s working with private clients and their sellers. Um, in regards to that, what I do is I help people say they’ve got 500 bottles, say they’ve got 5000 bottles, 15,000. Doesn’t matter. Um, you get to a point where you’re buying wine and you forget about what you bought. Um, it goes back into the back of the cellar and then it dies out. Because wine, you know, the idea is that wine ages, and that’s that’s a good philosophy. But only about one, two, 3% of the world’s wine is actually intended to age. Um, a lot of it is. A lot of it is made to be consumed young. Um, a lot of it is kind of mass produced, but these high level fine wines. They also have a lifespan, um, depending on the vintage, depending on the location where you know. Is it a Cabernet Sauvignon from Napa Valley? Is it a Pinot noir from Burgundy in France? They all have a different lifespan. And so it’s helping people because at the end of the day, you’ve bought a thousand bottles of wine. Um, you’re busy doing your your job, your career, your everything else that you’ve got going on. You don’t have time to sit down and study. What was this vintage like in this tiny little region of the world? And that’s where I come in and I tell you, okay, this wine needs to be consumed in eight years. This wine needs to be. You should drink this right now. Drink this one next year. And I kind of roadmap their wines because the kind of it’s an investment in a sense.

Kory Luebke: It’s a lot of money that goes into having a wine cellar going and having these wines. And the thing I hate the most is if you spend, say you bought a bottle of wine that was $500 and you were like, I need to age this because everybody’s telling me to age this. And then you age it. But you age it too long and you open it. It’s not good anymore. There goes $500. I’d rather you enjoy that and not miss out on that opportunity. So that’s what I do with private clients. I work with restaurants as well. I’m helping a restaurant in Memphis, Tennessee right now build their program. Um, because from a restaurant standpoint, wine is a make or break. Um, alcohol sales in general for restaurants, especially to operate in the evening. That is such a life, a lifeline for that restaurant. Um, so making sure it’s managed correctly, making sure everything is priced correctly, making sure you are bringing wines in that it’s not you want to, you know, you want to bring wines in that are unique. It’s not like, oh, I can go get this at Kroger as well, right? Like, where’s the where’s the uniqueness to that. So it’s consulting with restaurants, consulting with private clients and doing dinners. And those are the most fun. I get to go all over the country, do private dinners. Um. Oh, wow. Open wine for people. And it’s taken me anywhere from North Carolina, Florida, Alaska. Um, I did a dinner in Alaska in September, which was so much fun. It was a little cold, but that’s okay.

Stone Payton: So yeah. Tell us, what is a private dinner experience like when you’ve got Kory on board with you?

Kory Luebke: So, you know, it’s it is ultimately it’s however the client wants to see it. Do they want something that’s more educational where we are diving into a group of say it’s six wines and I work with a couple private chefs. I did a dinner and this is a great example. I did a dinner in Huntsville, Alabama, and the chef and I came over from from here in Atlanta, and we created this beautiful menu, paired it with, I think there were eight wines and each course, different wine, different pairing. And it was really educational. It was an opportunity for me to talk about a region of the world, the wines that come from that region, the different vintages, how these wines are, are showing, how they’re kind of playing with the different foods. Um, to kind of that whole wine and food pairing is so integral to history. You know, you look at all of these places that that make amazing wine. They all make amazing food as well. And they have unique dishes that come from these places. And so that’s something we like to bring people in. So there’s dinners like that, but there’s also dinners where, you know, what if it’s a really important, um, client meeting. Um, and it’s a good opportunity for someone to say that, you know, they own a company and they’re meeting with a high profile client. They don’t want to go out to dinner and be bothered, to be interrupted all the time, and I can come in and do a dinner for them. And it’s like no one’s ever there. And they get to have that meeting and really focus on that client.

Stone Payton: Yeah.

Kory Luebke: So it’s kind of a few different ways we can do dinners.

Stone Payton: Oh, it sounds marvelous.

Stone Payton: And we’re not videoing this. This is audio. But I got to tell you guys who are listening. Taylor is on the edge of her seat, hanging on every word. And it occurred to me, if you’ll listen to Taylor, one day you’ll be able to work with Kory. Yeah.

Stone Payton: That’s a good team.

Stone Payton: Sales and marketing for you. How do you get the new clients? Is it all referral? Is there some marketing aspect to your world at all?

Kory Luebke: So, you know, that’s a that’s a that’s an interesting question. Um, because when I started the company last year, I had no idea. I was like, I don’t know how this is going to happen. I’m just going to throw myself out there. Um, you know, dinners are the best marketing. Um, I get one client that wants to do a dinner. Um, that’s how this whole restaurant in Memphis happened. It was a client brought me to do a dinner. He brought eight friends. And four of those friends are now clients of mine. I did the dinner with the chef that I’m now working with, building this restaurant and wine list. So, though that is the the biggest thing about marketing, what’s unique about this, um, this industry and wine itself and being a luxury item, people like, um, exclusivity. And so I would rather word of mouth advertising. I would rather in person I can, you know, my business cards don’t. They don’t have a whole lot of information. It’s got my name on the back. It’s got my logo on the front and my cell phone number. And that’s about it, because my philosophy with that was, if someone has my business cards because I shook their hand and I had a conversation with them and they know exactly what this means.

Stone Payton: Right, right. So you mentioned earlier in the conversation that the wine business is always changing. Talk about changes, trends. What are you seeing out there? Yeah.

Kory Luebke: So, you know, there was a long time where wine, especially here in the US, was, um, you either drink high alcohol Cabernet sauvignons or big, rich, buttery Chardonnays. That’s all you drink. And that’s changing. Um, you are getting wines that are more, um, the acidity level is higher on it. They’re crisper. They’re refreshing. Um, we should have done this in the afternoon so we could drink some wine.

Stone Payton: You are both coming back? That’s for sure.

Kory Luebke: Um, but we’re seeing. So we’re seeing a lot of, you know, people want wines that are lower in alcohol. Um huh. They want wines that, you know, there’s a lot of there’s a lot going on with the world and the focus on on health, um, and wines that maybe they’re a little bit lighter. Um, a little bit easier to drink. You have two glasses, you feel fine versus you have one glass of a 16% alcohol massive red from California. And it’s tough. And so we’re seeing we’re seeing a lot of trends and we’re seeing red wines coming out of regions that are known for making white wine. Um, interesting. And so if you think about that and you think about the climate and some of these whites that do better in these cooler climates, um, then someone makes a red wine from that. It’s, you know, the, the, the red wines that have lower alcohol are cooler climate, red wines, lower alcohol, lower sugar content. Um, and so we’re seeing that a lot. Um, and we’re seeing unique varietals, not your standard normal things. Maybe it’s a grape that’s normally grown in Italy and they’re trying it out in California, not necessarily trying it out. They’ve been doing it for a long time, but they’re really pushing it now. And you’re seeing expressions of varietals that aren’t normally associated with a specific region starting to become interesting players in the game. And I would say those are kind of the really big trends in the industry right now is seeing people kind of push the envelope a little bit, be unique. And then also the push for organic and biodynamic natural winemaking is something that’s kind of forefront of of everybody’s minds.

Stone Payton: So can red and white start from the same grape?

Kory Luebke: Can it? You know, a lot of it comes down to, um, what they decide. Well, so okay, so I think the best answer to that question would be, um, like Pinot noir.

Stone Payton: Okay.

Kory Luebke: Pinot noir. It’s a red, red wine. Um, it gets the, you know, your red wines get their color from, um, interaction with the skins during the winemaking process. Um, that’s why they get the color that they get. Um, the juice is all clear for the most part. There’s a couple varietals. There’s some in southern France that have, um, kind of this purple juice that, um. Yeah, but they’re very unique. Um, but for the most part, juice is clear, so it’s not like they’re gonna, um, it’s not like they have a Chardonnay grape, and they’re, they’re deciding if they want to make a white or red. That’s a white wine. And it’s going to stay a white wine. Um, but there’s some things that they can do. You’ll see some people making, um, like a white Pinot noir. It’s more of like a rosé tint to it. It’s a little pink. Um, and there’s kind of. It’s not really. It’s unavoidable at that point. Um, but for the most part, you know, I would say you have your grape varietals that make your white wines, your grape varietals that make your red wines, and then those kind of stick to that for the most part.

Stone Payton: I’m sure this answer changes from time to time, but what are some wines that you personally enjoy?

Kory Luebke: You know, someone asked me that question. They said like, what is your favorite thing to drink? And I was I don’t I have no discrimination against a bottle of wine like I don’t, um, you know, I like I like wines that are made with, with passion and quality. Um, I like, like anybody the story behind the wine. And that’s what. That’s what sells the wine. Um, because at the end of the day, I could. I could set ten glasses in front of you and not tell you anything about it. And it’s kind of just it’s not really all that exciting. But when we start talking about the people behind it, the passion behind it, um, the anything from people that were maybe in corporate America that went to they’re like, we’re done with this. We want to go make some wine or people that flee persecution and start making wine. Um, leaving countries like, um, Lebanon and making wine. The Dao and Paso Robles, that’s kind of their story. Um, and there’s so much so when it comes to like, what I, what I like to drink. Um, and this is such a it’s such a terrible answer, but really, I, I am not necessarily like, I’ll drink white wine, I’ll drink red wine, I’ll drink Riesling, I’ll drink Chardonnay, rosé, Pinot noir, Cabernet. Um, but if I had to, if I had to have a bottle of wine right now, um. And I could pick anything, um, Burgundy, France, um, whites and reds. But Pinot noir from Burgundy, the reds, they’re my favorite thing to drink. Probably.

Stone Payton: So if I’m a client of yours and I’m kind of on the hunt for either a specific wine or a specific type of taste or experience, is that do I go to you and is that you’ll hunt it down, or is there some, you know, the guy that can go get it or.

Kory Luebke: So yeah, there’s lots of lots of avenues to that. Um, but yes, I that’s one, one service I provide to my clients is um, it doesn’t matter how rare the bottle of wine is, and it doesn’t matter the cost. If there’s a specific bottle of wine that they’re looking for, I will find it. Um, and whether it’s contacts that I have in in different states that can, um, you know, the shipping of, of wine and alcohol is always a unique. It is interesting.

Stone Payton: It is. We ran into that with trying to get some to some family

Kory Luebke: Yeah. It’s it’s not easy. Um, so, you know, a lot of times I have to work with some of my contacts out in California because they’re allowed to ship. Um, uh, Texas is allowed to ship. So I’ve got contacts in Texas. Um, but then I’ve also got contacts here locally, and I’ve got a lot of local clients that, um, that use me to, to to find the right wines. Um, you know, because because that’s something I think that I always encourage people is there’s a lot of wine professionals. First of all, you got to find one you can trust. Yeah. Um, a lot of places just try to push and just try to push you into something, and they’re not really listening. Um, you know, budget. We’ll talk about budget. If you say your budget’s 50 bucks for a bottle of wine and someone’s trying to sell you $80 a bottle of wine, they’re really listening to you, you know? Know. And then if they’re not listening to you, they don’t have your best interest. Then how do you trust that the wine that they’re telling you is amazing is really going to be amazing? Um, they’re just trying to make a sale. So what I would like to do is if someone says their budget is $50 and say they like Napa Cabernet, And I tell them, well, what if we go to a different region and we take that $50? I’m going to find you a wine that you’re going to like based on what you’re telling me, but you’re going to get so much more value for that $50. We find something different, and that’s where the trust and who it is you’re, you’re dealing with to get these wines is so important. And that’s where it’s relationships. It’s establishing trust and it’s building those relationships.

Stone Payton: Absolutely. So what’s next for you near term 1218 months out? Are you going to try to build out a team, or are you just going to dive deep into really providing that that core experience, or have you thought that through yet?

Kory Luebke: For sure. Um, you know, I think that that is the next year, potentially year, two years, um, is building this this the way that it needs to be built? Um, and right now, um, I have a absolutely fantastic wife that’s a support system for me and allows me to push and do this. Yeah. And, um, the hiring process is going to happen. Um, and it’s going to happen down the road. It might be in 2 or 3 years. Mhm. Um, and I view it as just like I was saying about trust is it’s got to be the right person and it’s got to be the person that shares that same passion for wine that I do, but also, um, has hospitality as their, their, their blood and they are going to treat their clients, um, the way that they need to be treated. I there was an opportunity that I had for a client of mine was trying to sell a lot of his wine, and I had an opportunity to connect him with a buyer. And, um, they were they again, following all the, the legal and right processes. And a company was going to buy some of his wine and and it was at the end of the day, it was a lot of wine, it was a lot of money, and I had an opportunity to make a great commission. But I saw what they offered him and I gave him a call and I told him I was like, this is a terrible idea.

Stone Payton: Oh, wow.

Kory Luebke: Don’t do it. And, um, and he knew and he understood. He was like, so you’re passing up the opportunity to make some money, and not just a little bit, but because you don’t believe in this opportunity, you don’t believe this is a good option for me to sell. So I need people like that on my team that are going to, at the end of the day, do what’s best for the client.

Stone Payton: Wow.

Stone Payton: I absolutely love that. Uh, pro tips. And you can aim it at, you know, a guy like me that’s got 20 bottles of wine or, you know, you’re, uh. What do you call that in the marketing world? Uh, tailored to the avatar, like the I, you know, the the profile. But let’s leave people with a couple pro tips.

Kory Luebke: Yeah. Um, I think number one is buy wine from someone that you can have a conversation with. Um, there’s a lot of great wine shops in most cities across this country. Um, in Atlanta. I mean, I can think of numerous. And you go into these shops, and I think the perception sometimes is that these wines are going to be a lot more expensive than if you go grab a bottle from your local, local grocery store. Um, but that’s not that’s not always the case. And, um, yeah, they have those options, but they also have the options that might be right into what you’re looking to spend. Um, so go to a place like that and it might be an extra stop after you get your groceries or whatever, but I promise that it will be worth it, and you’ll build a relationship, and they will start to get to know you and your taste preferences, and they can make recommendations for things. Um, so that’s number one. And number two is all of all of the Preconceived notions about wine and the fanciness of wine. Um. Just drink it. You know.

Kory Luebke: Sitting in a restaurant, or I was sitting in a barbecue place. Okay. It was. It was fun. Little barbecue spot. And who drinks wine at barbecue? Except me. And so I was bringing this bottle of wine, and someone was like, I don’t I don’t, I don’t know, like, you’re a som. I’m nervous to taste in front of you. I was like, don’t taste it. Just drink it. Like, I know what it tastes like. You don’t have to describe it to me. Just enjoy it and that’s it. Just enjoy wine. Because it’s. It really is all about the people you’re drinking with, the experience you’re having. And just don’t make it more complicated than, ah, than it already is.

Stone Payton: I am so glad I asked. Good stuff. Is there a website? What are some good coordinates to lead so people can tap into?

Kory Luebke: So, uh, private som etl com som for som Instagram and and online. Um. Best way to find me um, reach out, ask questions. I love talking wine, I love it. It’s such it’s a passion of mine. Um, and it’s not. You know, I’m so blessed and fortunate that what I get to do for a living is something that I just absolutely love to.

Stone Payton: I can tell I can see it in your eyes. I know everybody can hear it in your voice. Thank you so much for joining us this morning. Man. This has been a real.

Kory Luebke: Thank you for having me.

Stone Payton: Yes, sir. Thank you both. This has been a fantastic way to invest a Tuesday morning. All right, until next time. This is Stone Payton for our guest today. And everyone here at the Business RadioX family saying we’ll see you again on Cherokee Business Radio.

 

BRX Pro Tip: I’m a New BRX Studio Partner – What Should I do First?

November 21, 2024 by angishields

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BRX Pro Tips
BRX Pro Tip: I'm a New BRX Studio Partner - What Should I do First?
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BRX Pro Tip: I’m a New BRX Studio Partner – What Should I do First?

Stone Payton : And we are back with Business RadioX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, say I’m a brand new Business RadioX studio partner. What should I be doing first, man, right out of the box?

Lee Kantor: I think the first thing you should be doing, the lowest hanging fruit for any new Business RadioX studio partner, is to go on LinkedIn and tell your local contacts that you’re looking for interesting guests for your new Business RadioX House show.

Lee Kantor: I think that is the easiest way to, number one, let everybody know you got a new show. Number two, let everybody know you’re part of the Business RadioX network. Number three, let everybody know that you’re interested in interviewing business people that are doing interesting things.

Lee Kantor: At first, I would cast a wide net, starting with the people who already know and like you so that you can get some easy wins first with people who will come on the show because they have a good relationship with you. And then as you get episodes on the website that you can then show strangers, then they’ll be more apt to send guests your way.

Lee Kantor: So I would start with people I already know. I would then invite them on the show. Start interviewing them, asking them for referrals, and then build out the outreach from that point because it’s – I wouldn’t start with strangers first, because when you start with strangers and they don’t see a lot of episodes, then they’re kind of hesitant to come on the show. So I would start building from my friends, family, and colleagues first and build out from that point.

Lee Kantor: And then once you have – and it’s not even like a lot of episodes, even a handful, maybe five episodes under your belt, then when a stranger sees who you had on, then they are going to be more comfortable and confident about appearing on the show. So I think it’s super important you start doing that, and then when you start doing that, make sure after every interview you ask each and every guest for a referral to another guest in their network. And you do that by asking for other people that your guest already knows who’s doing interesting things. It’s an easy way to get a referral from them.

Lee Kantor: Expand your network and start serving your business community.

Navigating Gut Health on the Go: Elizabeth Hall’s Travel-eeze Solution

November 20, 2024 by angishields

Women in Motion
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Navigating Gut Health on the Go: Elizabeth Hall's Travel-eeze Solution
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In this episode of Women in Motion, Lee Kantor talks with Elizabeth Hall, founder of eeze Natural Health. Elizabeth shares her journey from flight attendant to entrepreneur, driven by her personal experiences with gut health issues. She developed Travel-eeze, a gut health supplement designed for travelers. Elizabeth discusses the challenges of product development, the importance of gut health, and her entrepreneurial journey. She emphasizes community and networking among women entrepreneurs and offers advice for aspiring business owners. Elizabeth also reveals her plans to expand her product line and increase retail availability.

Elizabeth-HallElizabeth Hall is the founder of eeze Natural Health, a company dedicated to promoting gut health through natural supplements. With a background as a flight attendant, Liz experienced firsthand the challenges of maintaining digestive wellness while traveling.

This inspired her to create Travel-eeze, a gut health supplement designed specifically to relieve traveler’s constipation. She envisions the product being conveniently available at airports and local convenient retailers, making it accessible for people on the go.

Liz recently took the stage at the Women’s Business Enterprise Council in Las Vegas to pitch Travel-eeze to a panel of corporate representatives, marking a significant step in her entrepreneurial journey. eeze-logo

Additionally, she is working on her upcoming book titled Shut the Gut Up: How to Optimize Your Gut Health, further cementing her expertise in the field.

Through her company and ongoing projects, Liz is committed to helping people achieve optimal digestive health, no matter where life takes them.

Follow eeze Natural Health on LinkedIn and Facebook.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios, it’s time for Women In Motion. Brought to you by WBEC-West. Join forces. Succeed together. Now, here’s your host.

Lee Kantor: Lee Kantor here. Another episode of Women In Motion. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor, WBEC-West. Without them, we couldn’t be sharing these important stories.

Lee Kantor: Today on Women In Motion, we have Elizabeth Hall and she is with eeze Natural Health. Welcome.

Elizabeth Hall: Hi. Thank you for having me.

Lee Kantor: I am so excited to learn what you’re up to. Tell us about eeze Natural Health.

Elizabeth Hall: Yes. So eeze Natural Health is a gut health supplement business that I launched last year, and our flagship product is Travel-eeze, which is a gut health supplement that is specifically for when you’re traveling. So it helps with your gut immune system and traveler’s discomfort and bloating and constipation, which is a common issue when people travel.

Lee Kantor: So what’s your backstory? How did you get involved in this line of work?

Elizabeth Hall: It’s kind of crazy. So in my early years, I was a flight attendant, so I always heard countless stories of people who suffered from health issues while traveling due to changes in routine, different foods, and the stress of travel. And it wasn’t until – actually, years later, I was on vacation with my husband where I was having the same issues with my gut, where it was literally ruining our vacation, not just mine, but his as well. So I knew that I – like, there was nothing on the market for it. Yes, there’s probiotics, there’s prebiotics. But my product isn’t that. It is strictly just vitamins and minerals that help with your gut when you need it.

Elizabeth Hall: And I – like, literally just came to me, like, I need to do this for myself. So I created this product for myself. Of course, I did end up getting doctor-approved and third-party certified because I’m not a pharmacist or a doctor, but it was something that I needed for myself. And now I have it and now I’m sharing it with the world.

Lee Kantor: Now, when you’re an individual, a layperson out there that has kind of this type of issue that you have, how do you even go about knowing what ingredients to experiment with? Like, what was kind of your process to develop Travel-eeze?

Elizabeth Hall: Yeah, it’s kind of a crazy story. So I had suffered from health issues for many years. In fact, I had to retire as a flight attendant because of my health issues.

Elizabeth Hall: So I think I was a natural expert without even realizing it. I always wanted an alternative product instead of being on medications that I had not thought of. I do have colitis, but it’s been in remission for many years. They thought that I had Crohn’s disease. I still don’t believe that I ever had it, but I was diagnosed with that. I had endometriosis and that affected my gut and all kinds of other issues. So I always studied other natural products that would help me versus going through the heavy medication, pharmaceutical, pharmaceutical products.

Elizabeth Hall: And when I started creating my product, I just started researching the ingredients that I knew that would be helpful for myself and my gut. It’s kind of crazy. My husband says that I went through – I was like in a trance when I was in my kitchen mixing these formulas and all of these ingredients together, and I was my own guinea pig. I literally was experimenting on myself.

Elizabeth Hall: For example, you know, like, vitamin C is one of my ingredients. And I recall in the beginning I was getting mouth sores because of the vitamin C, and there’s different types of vitamin C that I learned.

Elizabeth Hall: So once I realized there was a product that worked for me, that’s when I did go to get the proper reassurance from someone who actually had the background in it, such as a doctor and pharmacist.

Lee Kantor: And then it’s one thing to know the ingredients, but also to know the amounts of the ingredients. Like, did they help you with that?

Elizabeth Hall: Yeah, yeah. So once I knew something was working, then of course I went. It is third-party certified who did confirm all of the proper amounts and what is good for you and what’s not. So I did go through all the proper stages, but it was kind of crazy in the beginning. I was just really figuring it out on my own at the very beginning.

Lee Kantor: And then, how do you ingest this? Is it a pill? Is it like a powder that gets drunk, like with water or something?

Elizabeth Hall: Yeah, that’s a great question. It is a powder formula and they are in individual stick packets for the convenience of traveling. I specifically wanted it in a powder formula because it forces you to pour it into an 8 oz minimum glass of water, 8 to 12 oz. So you are having to drink a full glass of water so that you are hydrating yourself. Most people are dehydrated when they’re traveling or also having gut issues.

Lee Kantor: So that’s just – people don’t realize that they are dehydrated. So this is a great way to help them just stay a little bit hydrated, right?

Elizabeth Hall: Exactly, exactly.

Lee Kantor: Now, did you realize how important gut health was before doing this, or was this something I know you had some issues in and around gut health, but was this something that, you know, you became obviously more educated on? Because I know a lot of people don’t understand the importance of gut health. It’s one of those things that aren’t on everybody’s radar.

Elizabeth Hall: Yeah, exactly. I think, like I said, I think I was like a natural expert without realizing that I was. I did know and since then have also felt like I’ve become even more of an expert. What many people don’t realize is that approximately 70% of your immune system is in your gut. So prioritizing your gut health is essential for a strong immune system.

Elizabeth Hall: And now that has been my message. I’m just trying to share the information that I’ve gained and learned so that, you know, people are aware that, it all starts in your gut. They call it your second brain. And I think people are starting to learn it’s becoming more of a topic. But that’s – I think now I’m on a mission to share the knowledge about how important your gut is.

Lee Kantor: Is there some kind of do’s and don’ts when it comes to gut health? Are there some foods that maybe you should be avoiding, or maybe other foods that you should be kind of eating more of?

Elizabeth Hall: Well, yes. I think that people need to eat more vegetables and fruits. Right? So I always like to make it. I like to try it in my mind. I think that I’m making it simple for people to digest, is think of your food as a rainbow. The more colorful your food is, the more healthier it is for you. So, that’s basically how I like to think of food because vegetables are colorful, fruits are colorful. If you’re eating a lot of white processed foods, then you know it’s processed; a lot of white starches, rice, breads, those are all white foods that are not the best for you because they’re heavily processed.

Lee Kantor: And then, that negatively impacts your gut health.

Elizabeth Hall: Yes, exactly.

Lee Kantor: Now, what was it like to go from, you know, entering the world of being an entrepreneur? Like, it was one thing like, okay, I’m going to solve this problem for myself, but then to solve it for yourself and then to, you know, get the packaging right, the branding right, and getting it into stores and selling it either directly or through other people, like, that’s a whole other animal there. How did you kind of do that?

Elizabeth Hall: I think that I’ve always been an entrepreneur at heart. I am like a go-getter. So I also have been in real estate for the past decade. So as a real estate agent, you are really – you’re running your own business and you’re an entrepreneur. So I was fortunate to use those skills to get me going for this business. But it’s an entirely different world that I was not a part of or knew anything about because this is an actual product that I was launching.

Elizabeth Hall: So, you know, honestly, I still don’t even know how I did it. I think that I just started asking questions. I knew that I was on a mission and I had a passion. So, once I had a formula that I started working on and I knew it was foolproof, I just started asking anyone I came across, like, “Oh, do you have a contact to a manufacturer?” “Do you know who does branding?” And I also used Google. That was my alumni.

Lee Kantor: Did you start out selling direct to the consumer, like, you know, through Amazon or Shopify or one of those things, or were you trying to get into retail?

Elizabeth Hall: Yeah. So I am direct-to-consumer currently. So I sell on my website, on Shopify. I also am on walmart.com, which I’m very proud to say, and I am on Amazon and I am talking to retailers currently to work on that path. My goal is to have it at the airports and at the – and hotels. I believe that’s where people need it the most. So I’m trying to make it convenient and have it easily accessible to people. So, that’s my goal and that’s what I’m working on.

Lee Kantor: So how did you do the learning curve of e-commerce? Because that is a slippery slope there for a lot of folks.

Elizabeth Hall: It is. It’s a deep hole and I’m still figuring it out working it out, to be honest.

Lee Kantor: Did you kind of put it out there and did you get results right away, or was this something you had to tweak, like pricing? I mean, there’s a lot of variables when it comes to selling direct-to-consumer.

Elizabeth Hall: Yes. In the very beginning, I felt that I got very lucky and fortunate. I did get orders right away. And then, I went down into a lull where I’m like, “Oh, I’m not really getting any orders. So what’s going on?” And now I am working on ads. So you do need marketing dollars to send out ads on every platform for your website through social media, even ads specifically for Walmart, ads specifically on Amazon. So it’s heavily involved with ads, ad spend.

Lee Kantor: And then, are you having those individual platforms, you know, ship the stuff and do all of the kind of logistics of that side of the business?

Elizabeth Hall: Yes. So like Walmart and Amazon, they deal with the distribution and filling the orders directly so that you’re able to get it the next day on Prime or, you know, two-day delivery. And I also do some ordering. I fill orders myself currently on my website. So the orders that I receive directly from my website, I fill those orders myself till this day.

Lee Kantor: Now, recently you were able to take the stage at the Women’s Business Enterprise Council in Vegas to pitch. What was that? What was that like?

Elizabeth Hall: You know, it was exhilarating and very nerve-wracking. That was my very first time ever doing a pitch, and I was honored and really excited to be a part of it. I made it through the second round, just to be able to make it to the second round. I was excited since that was my first time pitching.

Elizabeth Hall: And I, since then, have practiced my pitching. I actually signed up for a three-day boot camp with, it’s called the Speakers Institute, and I’m really trying to up my pitching game, and I feel that I since then have gained a lot more knowledge and experience. And I can’t wait to pitch again, hopefully with WBENC next year.

Lee Kantor: Now, was there something you learned from going through kind of that experience? Because a lot of times when they’re trying to poke at you, they uncover some things that maybe you didn’t think of or moves you could make. Did you learn anything from going through that?

Elizabeth Hall: Yeah, I did. Well, I learned that I really need to focus and work on my nerves because it is very stressful.

Lee Kantor: That could be your next – that could be your next product.

Elizabeth Hall: But I also learned that it was – it’s really important to have your pitch down, and you need to be prepared no matter what because you only have a very short amount of time to get your message across. So having it down is really, really, you know, it’s could be your one and only opportunity to really change your business to the next level or get it to the next level. So I am prepared for the next one for sure.

Lee Kantor: Now, you’re also working on a book. How did that come about?

Elizabeth Hall: Yeah, I am, which I’m really excited about. That came about with all of my knowledge about gut health. It’s called Shut The Gut Up, How to Optimize Your Gut Health, and I will just be sharing some tips and tricks on how to help your gut in simple ways, and also gut and also your, not just your gut health, but also your mental health like your mind, body, and soul. Right? It’s all connected. We’re all connected. So I just want to share my knowledge of what I’ve learned and how I’ve been able to help myself and with my product and go from there.

Lee Kantor: Now, your company is eeze Natural. Are there other products other than Travel-eeze on the roadmap?

Elizabeth Hall: Yeah, I do have a product called Daily-eeze that I will be launching in the new year. So it is a slightly – it is a different formula and it will be a powder formula as well. And I’m excited to get our next product Daily-eeze out. So Travel-eeze is just – you take that when it’s needed, and Daily-eeze, you will take on the daily.

Lee Kantor: Now, what was the reason that you joined the WBEC-West community? What were you hoping to get out of that experience?

Elizabeth Hall: Oh, I’m very honored to be a part of the WBEC-West. Well, first, I just love being around like-minded female founders and boss ladies, but also the contact and the information they share and their events that they have are very inspiring. And also just connecting with, you know, all the corporations because in the future, my goal is to have my products and retail stores such as Target and I am on Walmart currently, but I want to be in their stores directly, and I want to be in hotels and at the airports. So I’m working on those relationships and that’s what WBENC-West provides.

Lee Kantor: Is there any piece of advice you’d like to share for other women entrepreneurs out there, something you’ve learned that really stuck with you?

Elizabeth Hall: Well, I say, if you have an idea, it’s been – you know, you’ve been hearing it in your head, you’ve been mulling it over but you haven’t really made that jump yet or you’re afraid, I always just say, just do it. It’s like the Nike slogan, just do it.

Elizabeth Hall: What do you have to lose? You could start out small. You don’t have to go out big with a bang. Just share your ideas with other people. And I always say I’m here to support other women. So if they have any questions, please feel free to reach out to me, and definitely be a part of WBENC because they provide so many resources that can help you grow your business and start your business. And I also just say listen to your gut.

Lee Kantor: So what do you need more of and how can we help you?

Elizabeth Hall: Well, exposure is always good, so please just share, share my knowledge of your gut health. And if you’re ever traveling soon, always have some Travel-eeze as your must-have travel essential.

Lee Kantor: And if somebody wants to learn more and connect with you or somebody on your team, or learn more about your products or book, what’s the website?

Elizabeth Hall: Yeah, our website is eezenaturalhealth.com. That is E-E-Z-E, naturalhealth.com.

Lee Kantor: Well, Elizabeth, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Elizabeth Hall: Awesome. Thank you for having me.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Women In Motion.

 

Tagged With: eeze Natural Health, travel-eeze

BRX Pro Tip: Price is a Story

November 20, 2024 by angishields

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BRX Pro Tip: Price is a Story

Stone Payton : Welcome back to Business RadioX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, let’s talk a little bit about pricing, pricing strategy, just the whole thing, man. That is – that’s something a lot of us have a challenge with in the professional services arena, I think.

Lee Kantor: Yeah, I think one of the thought leaders that have influenced me the most in the area of price and he says price is a story is Seth Godin. That’s one of my favorite quotes from him. And that’s absolutely true because just think about this.

Lee Kantor: You can go to Costco and buy a bottle of water for about a quarter. That same bottle of water would cost you about a dollar if you bought it at a farmer’s market. That same bottle of water would cost you about $3 if you bought it at a restaurant. That same bottle of water would cost you $4 if you bought it at a football game. And that same bottle of water would cost you about $5 if you bought it at the airport. Same product, different location, different occasion, different price. Nobody blinks at paying the same – for the same exact thing at a variety of prices.

Lee Kantor: So price is a story. It’s whatever you tell yourself it is, it is. Another one of my favorite marketers is Rory Sutherland. And he said that Rolls-Royce used to sell their cars at auto shows, and they were getting frustrated because whenever they went to an auto show, they were the most expensive car and nobody was buying what they were selling. So they stopped showing their cars at auto shows, and then they started showing them at airplane shows. So at the auto show, the Rolls-Royce is expensive, but at an airplane show, a Rolls-Royce is an impulse buy. It’s – the price is nothing compared to what these people are thinking about spending when it comes to an airplane.

Lee Kantor: So if you’re having a hard time raising your prices, maybe you’re hanging out in the wrong places and you’re comparing your services to the wrong things.

Uguanda Simpson with Picture That Houston

November 19, 2024 by angishields

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Uguanda-SimpsonUguanda Simpson, with Picture That Houston, is a retired Army veteran with over 28 years of military service. An Adjunct Professor and full-time serial entrepreneur.

During her military career, Uguanda worked as an Information Systems Technology (IT) Professional, a field in which she continues to excel, bringing her clients the latest and greatest software developments for the events and entertainment industry.

With advanced degrees in Information Management and Assurance, Uguanda turned her passion into purpose. Recognizing the need for formal training, she earned her certification as an Event and Meeting Planner. Picture-That-logo

For Uguanda, doing what she loves never feels like work. Her dedication to community service remains strong, as her expertise in event planning and entertainment solutions allows her to serve communities across the United States with premier services.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio Beyond the Uniform series. I’m so excited to have this guest on with me this week. We were introduced through, I know you might be surprised that Houston Regional Veterans Chamber of Commerce and probably Dave Weaver. Specifically, I have Uguanda Simpson on with me today who is a retired Army veteran with over 28 years of military service. She is also an adjunct professor and a full time serial entrepreneur. She’s the owner, founder and CEO of Picture That Houston, Uguanda, welcome to the show.

Uguanda Simpson: Thank you. Thank you for having me, Trisha.

Trisha Stetzel: Absolutely. I’m so excited to have you. Now, if any of your clients are listening, they might know you as Wanda.

Uguanda Simpson: Absolutely, yeah.

Trisha Stetzel: So you want to tell us a little bit more about you and how you got into business after the military?

Uguanda Simpson: Yes. So I actually started my business while I was in the military, and it kind of happened on happenstance. I was planning my daughter’s sweet 16 birthday party, and, um, it started with a photo booth, believe it or not. Um, our our business is events and entertainment, but it started all about a photo booth, and we couldn’t find one within 250 miles. And, um, my husband, he actually, uh, came back to me, I think the next day he said he was going to, you know, check it out, see what he can find. And I’m like, wow. I looked everywhere, like in three different cities. I could not find one. And the next day he came back and he was like, I found one. And I’m like, where? And then so we we got this photo booth because that was the one thing that my daughter wanted, you know, to have as entertainment for her guests at her sweet 16 party. And, um, the DJ that I hired for her event, he actually, he he loved it so much. And he asked us, hey, um, I’m having a I think it was a New Year’s Eve masquerade ball. And her ironically, her theme for her sweet 16 was a masquerade, um, gala for her. And so he asked us how much would we charge? And like, oh, we don’t know.

Uguanda Simpson: You know, we’re just doing this for our daughter. And it’s like, oh, no, I think you guys would love this. You should do it. You can make a lot of money. And I’m like, well, yeah, we’re just doing this for this. And I said, well, you know what? He said, well, if you don’t want to charge me because we were like, no, we won’t charge you. He said, well, if you don’t want to charge me, just charge the guest. And I was like, oh, okay, that sounds doable because we have no idea what we’re doing right now, but I always knew that I wanted my business to be more than about photobooths, because I’ve always had a passion for pretty things and creative thought and putting things into, you know, making a beautiful masterpiece. So and when I think back about it, I’ve actually planned a lot, a lot of things. Instead of having a wet and court wedding coordinator or planner for our wedding, I actually planned the entire wedding, and I planned several events leading up to that. While I was in the military, I was on the protocol team where we the planning team for, um, a lot of the a lot of the dining outs, dining ins and, um, all of that.

Trisha Stetzel: Wow. Very cool. You know, it’s we’ll just blame it on your 16 year old daughter back in the day, right? That got all of this started. So it started with a photo booth And as things started to come together for you, you do full event planning. So how did you get from just the photo booth to full event planning with picture that Houston?

Uguanda Simpson: Trust me, it was not something that happened easily overnight. It took a little bit of time and a lot of thought. And how was I going to make this transition? Because initially, all of the client base that we had was reaching out to us for photo booths. So I started sharing more of with social media, explaining that, hey, we’re more than just a photo booth company. And it was one of those things, how do I win someone over as a client to do event planning versus someone just calling me to do, um, event entertainment? And, um, what I did was I’ve taken a lot of courses. I’ve been in the I’m not sure if you’re familiar with Ivmf. Through Syracuse University, the um, for military families and veterans. I’ve been through that. I’ve been through the VA wise, which is a veteran women ignite uh, a series through Ivmf. I’ve also been through the entrepreneur veteran boot camp and all of these things in the beginning, started turning the wheels to get me to the place where, you know, I really want to transition to something more. So when we were going through those particular courses, we did the pitch competitions, and that’s where I started incorporating how do I pitch this business as an events and entertainment company versus just an entertainment company? And after I did that, I went through a course at the University of Houston called the Shaw Program.

Uguanda Simpson: And that’s an excellent program. It’s free. Um, it helps small businesses, um, to it really helps to set you up for success. And I went through that and that really started the wheels turning on when we had all of the different speakers come in and speak to us. Um, I saw this lady that that spoke with us that had all of these credentials and I’m like, wow, what does this mean? And she when she started talking, she said, don’t worry, guys, I’m going to explain to you what all of these credentials are. And when I saw it, I was like, oh, I want all of that. And, um, they, they brought people, uh, in from the local government as well. Sba, um, just the mayor’s office, just a whole lot of different people that actually started, uh, we also had, um, business, uh, coaches in the through the University of Houston that would, uh, give us, you know, ideas to help pull the information out. And what it did was when I initially started, I had my, um, my plan in process of, you know, in progress of how I wanted things to go. But when I went through there, it really defined everything for me how to actually construct a business plan, how to, you know, go from this to this, and how are you going to transition? How are you going to win clients over? And after that, it actually gave me the courage to, uh, to go out and seek government, uh, from the local government.

Uguanda Simpson: And then I started thinking bigger, how do I get contracts from the federal government? So we ended up getting certified all all the way across. We are certified as a veteran owned business woman, business enterprise, minority business, enterprise, managed business enterprise, airport concessionaire, uh, business enterprise and persons with disabilities business enterprise. So it, um, after that, uh, we also got our first contract with the company that was actually coming into town. Um, they were bringing their entire company from different areas across the United States, and they had reached out to me, um, about planning their event. And that’s where it all started. And then after that, it was the next the next event, the next event. And then we also after, I think the third one, we the second one we did was with the US Army, and I was really happy to be a part of that. Um, it’s like, wow, you know, after serving 28.5 years in the military, now I’m actually working with the military on a different level, whereas I’m doing it from my business perspective, where, you know, from the beginning it was me, you know, serving in the military. And then after that, we won our first bid with the city of Houston.

Uguanda Simpson: and where we planned their active living summit.

Trisha Stetzel: That is amazing. And I, I know that you’re a lifelong learner, and you take advantage of all of the tools and resources that are out there, which is really catapulted you to where you are today, along with a lot of sweat equity and tears. I’m sure, getting this thing built and off the ground. How do you think your military service Uganda plays into getting from the beginning, buying a photo booth to where you are now?

Uguanda Simpson: Oh, wow.

Uguanda Simpson: You know, I think the military honestly, when I was in when I was serving and I had troops up under me, I always used to tell my, my soldiers, you know, let the military work for you. Don’t always look at it as the military is getting all these things out of you. What can you get out of the military? And I can say with all of the roles I’ve, I’ve had while in the military.

Uguanda Simpson: As a signal one officer. I’ve been in many leadership positions. I’ve been the, um, OIC, uh, and, you know, doing having to attend many meetings and, and one of the things I can say, well, I can say many things, but one of the things for sure, with the planning, the reconnaissance, the execution and doing the after action review, after you put something together, you have to come back and say, okay, what did we you know, what went right, what went wrong, how can we fix it? You know, I think it’s like the 5 or 3 that we have to get, you know, get three goods, three bads and all of that. And then another thing I can think of is like the FTC, um, where it’s mission. Well, we don’t have any enemies, but that’s what the E is for in metric terrain, troops, time and consideration. So all of those things plight into effect when I think about what I do in my business.

Uguanda Simpson: I always have to put the mission first. I know I’m speaking with the client. I’ll find out from that client what are the deliverables and how can we, you know, as a business, reach and exceed those deliverables to deliver a exceptional product that we can have those clients returning to us or even wanting to refer us to their friends and colleagues.

Trisha Stetzel: Absolutely. And I think about resilience and never giving up. Right. I think those are some really big ones that we don’t always think about. But but as military veterans, you know, how are in the military active military. You didn’t have a choice to not be resilient and never give up. Right. So, um, you have a beautiful business. I want to talk more about it. So, uh, first let’s insert here where folks can find out more information. I know that they can Google, um, picture that. Houston, do you want to give them the direct, um, URL to your website so they can learn more about you specifically and even the certifications that you named off?

Uguanda Simpson: Okay. Yes, sure.

Uguanda Simpson: So you can find us on the web at ww.picture@houston.com. We’re on all social media platforms as picture that Houston and we’re on LinkedIn as picture that Houston. And when I say we’re on all platforms that means Facebook Instagram TikTok YouTube LinkedIn. I think we reached all of the platforms we can thus far. We were on TikTok. Well, uh x well before they transitioned to X, we were on on X as well, but we we kind of went away from that one. But yes.

Trisha Stetzel: Okay. Fantastic. So let’s talk more about picture that Houston. Um, who are your clients? How do you serve them? You just take this wherever you want it to go. Because I want our listeners to really understand who it is that you serve and how you might be able to help them.

Uguanda Simpson: Oh, wow.

Uguanda Simpson: So the majority of our clients are corporate clients. Um, we do also, um, execute social events, but the majority of our clients are corporate. And that’s one of the things you have to think about when you’re starting a business. Who is your target audience? I really didn’t understand that when I initially started my business, when someone would ask, who is your target audience? And I was like, everybody’s my target audience. And after being in business for a while, you you truly learn who your target audience is and who you want to work with. And for me, that is, uh, corporate government, um, those type of entities.

Uguanda Simpson: And the way we go about with connecting with those type of clients are we’re part of many different organizations. Um, for one we are with uh, I think it’s called Houston first. Um, we’re, we’re we’re a member of that and the Houston hospitality. So we also get clients that come, you know, that go through Houston hospitality. That’s especially I think that’s how we actually got the one client. Well we’ve gotten a couple now, but the first one that came from out of state, um, that they came in and that one was the Nci’s, the National. Um, oh gosh, the surveyors, I can’t remember what the acronym stands for, but the surveyors, they brought all of their people in. And, um, so a lot of our client base come from those types of, um, connections being a part of those. And then we also being a part of the chamber. Um, when I initially joined the chamber, I didn’t know that we had a veterans chamber in this area. So when I found out about it, I was super excited to be a part of something because I always feel like whenever there’s a veteran involved, I feel like that’s my tribe. I feel comfortable around those people. And being a part of the Houston Veterans Chamber has been, um, outstanding for me. I’ve actually met clients through events through the um, Houston Veterans Chamber. As a matter of fact, I did an event earlier this year, uh, from a client that I met at the expo for the Houston Regional Veterans Chamber last year. Uh, I did a their their corporate 75th anniversary, um, gala, and that was a huge success. So we really we really enjoyed that. And from that, I actually got recognized by Congressman Al Green, who was in attendance, and that was really special and significant to me and my company.

Trisha Stetzel: Yeah, absolutely. That’s fantastic. I want to talk a little bit about the event that you just did, because I personally got to experience some of the work that you do. So you, um, brought part of what you do in a picture that Houston to the Houston Regional Veterans Chamber of Commerce. We sponsored the Veterans Business Awards luncheon. That’s a mouthful, right. Uh, just I it was just last week, I think, or maybe the week before. So you want to talk a little bit about the service that you provided for that luncheon. And then I’d like to make some personal comments around my experience.

Uguanda Simpson: Absolutely.

Uguanda Simpson: So I’ve been on the plane, I was on the planning team for the Houston Regional Veterans Chamber of Commerce, um, for this past event, which was the Veteran Business Awards as well as the Business Expo, and I’ve been a member. I shouldn’t bring it up. I’ve been a member. This is my second year as a member with the Houston Regional Veterans Chamber. Um, for that event, we did a, uh, the event planning. We were part of the planning where we did the full setup. We designed the concept for the room, the color coordination, the floral centerpieces. Um, we did some balloon artistry, and, um, it was it was wonderful. It was a really beautiful setup. We were we coordinated with all of the vendors that, you know, all of the veteran owned business vendors, I should say, because we we really have a lot of veteran owned businesses here in the Houston area. So I was able to coordinate, you know, everything with the deliveries and, um, the setup and arranging all that for the chamber. So that was part of the planning piece.

Uguanda Simpson: So we truly were excited to be a part of that and to make it such a huge hit and success, especially because it was the first the inaugural, you know, Veterans Business Awards, in which we’ll be going into annually now. So seeing the success of the overall event and how successful it was, the amount of people that, you know, the large turnout we had and most importantly, seeing the creation of my work after the setup, I was truly, like, amazed. And I was happy that members of the chamber could actually see what it is that we do, aside from just entertainment.

Trisha Stetzel: Absolutely. And I have to say that the room was just breathtaking. It was absolutely beautiful. And one of the things that I think is really important, Uganda, you and I talked about this before is that the the leadership of the chamber didn’t have to do the setup or the takedown. It was actually a service that you provided to us. And it took so much stress, stress and tension off of the pre and post event. By the way, we had 240 people at the luncheon, which is huge. Uh, and for those of you who are listening, if you haven’t seen the pictures that I posted, I put a really cool testimonial out for Uganda with some gorgeous pictures of the room. We had an overhead like catwalk where I was able to take a picture of the entire room, and it was gorgeous and we appreciate you giving us that setup so much. All right, so as we get to the end of our conversation today, I know you have a few other things that you might like to get out to the audience. So what else do you have for us? Uganda.

Uguanda Simpson: Well, I would like to say So, um, we we don’t service a lot of veterans. We would love to work more with veterans, create partnerships with veterans. Um, and I would love and welcome the opportunity to speak with, you know, more about what it is we do, how we can help them. And you touched on something that’s very important, how our business, we alleviate the stress. And that’s key. That’s very important when it comes to planning the event because it’s a lot and it can be a lot on a host. And we want to make sure that the host does not have to worry about all of the little things when we can do it for them. So I appreciate you touching on that, because I did not mention that that’s one of the key things that we we pride ourselves in doing, making sure that we alleviate the stress and make it a very seamless event you know.

Uguanda Simpson: All the way through, beginning to end.

Trisha Stetzel: Yeah, absolutely. And so I’m, I’m going to put all of the links to everywhere you can find Uganda in the show notes. So if you’re a veteran, if you have an event coming up, by the way, it’s the holidays. I know it’s hard to believe we’re already at the back end of this year. Uh, but it’s not just holidays that you want to is, um, where she serves her clients. It’s throughout the year. So if you have a conference or some kind of event where you need someone to take the stress out of getting it done and making it beautiful, Uganda is definitely the person you need to talk to. Picture that. Houston. So Uganda, how can people find you?

Uguanda Simpson: Yes. So you can find me on all social media platforms under Picture That Houston, as well as our website. Picture that www dot picture that houston.com as well.

Uguanda Simpson: And you can call us at (281) 819-0274, and you can also reach out to us via email. Hello at pictured@houston.com. I do go by Wanda because it’s hard for a lot of people to pronounce my first name, but I am not opposed to being called Uganda, which is my given name. And um, yeah. And even if you were to reach out on our website, we have a little chat box down there. You can chat with us through there. We’ll respond, um, within ten minutes or less. We try to respond expeditiously and, um. Yeah.

Trisha Stetzel: Fantastic. I’m so excited to have you, um, come and talk about your business today, Uganda. Is there anything else that you would like the audience to know before we finish up today?

Uguanda Simpson: The only thing I would like to say is that we’re waiting. We’re waiting to workwith you. We’re waiting to create a masterpiece. You give us your deliverables. We’re ready to deliver.

Trisha Stetzel: Fantastic. Uganda. Thanks so much for being on the show with me. For our listeners, just know you can just point and click to any of the links that we’ve put in the show notes to find Uganda. I would encourage all of you to at least have a conversation with her about your event, or even connect with her. If you know people who have a need for an event coordinator or planner because she is a phenomenal thank you for being on the show today.

Uguanda Simpson: Thank you.

Trisha Stetzel: And that’s all the time we have for today’s show. Join us next time for another exciting episode of Houston Business Radio. Until then, stay tuned, stay inspired, and keep thriving in the Houston business community.

 

Tagged With: Picture That Houston

Adapting to Change: Michelle Manire’s Experience with Virtual and Hybrid Events

November 19, 2024 by angishields

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Adapting to Change: Michelle Manire's Experience with Virtual and Hybrid Events
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Today on Women in Motion, Lee Kantor interviews Michelle Manire, Founder and President of Coast to Coast Conferences and Events. Michelle shares her journey from the hotel industry to establishing her own event planning company. She discusses the challenges of breaking into the market as a woman-owned business and the importance of strategic planning and measurable goals for successful events. Michelle also highlights the impact of the COVID-19 pandemic on the industry and the shift towards hybrid events, underscoring the value of community, education, and mentorship in achieving long-term success.

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Michelle-ManireMichelle Manire is a highly accomplished professional renowned for her exceptional contributions to the event and hotel industries. Breaking barriers, she was the first woman appointed as the General Manager for two major hotel chains before founding Coast to Coast Conferences & Events in 1994. With three decades of experience, Michelle has been a trailblazer in providing innovative, time-saving solutions, comprehensive conference and event management, and consulting services for clients nationwide.

A distinguished alumna, Michelle graduated from Leadership Long Beach, Goldman Sachs 10ksb, and earned her MDE from the UCLA Anderson School of Management. She is also a Senior Certified Meeting Manager (CMM). In response to the challenges posed by the pandemic in 2020, Michelle swiftly adapted, obtaining certifications in Virtual Event & Meeting Management and Pandemic Meeting and Event Design from the Event Leadership Institute.

In addition to her achievements, Michelle serves on the Advisory Board of Directors for the UC Santa Barbara Client Experience Certification Program and is currently enrolled in the 2024 Tuck Capstone Program. She and her company, Coast to Coast Conferences & Events, recently won the Silver Pyramid Award at the PPAI Expo 2024, recognizing their outstanding contributions to the industry.

Michelle is skilled in simplifying the event planning process through her proprietary systems, which not only save clients time and money but also reflect her commitment to staying at the forefront of industry trends. Passionate about mentorship, Michelle actively guides emerging meeting planners and empowers women business owners.

In 2023, Michelle’s dedication was acknowledged when her company, Coast to Coast Conferences & Events, was honored with the “Supplier of the Year” award from Women’s Business Enterprise Council – West, a testament to her leadership and commitment to excellence.

Michelle has shared her expertise in various speaking capacities, including webinars and panels. Her engaging speaking style, coupled with her love for imparting knowledge, has positioned her as a respected figure in the industry. Michelle continues to leverage her experience to uplift and inspire others, embodying the spirit of a true industry leader.

Connect with Michelle on LinkedIn and follow coast to Coast Conferences and Events on Facebook.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX Studios, it’s time for Women In Motion. Brought to you by WBEC-West. Join forces. Succeed together. Now, here’s your host.

Lee Kantor: Lee Kantor here, another episode of Women In Motion and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, WBEC-West. Without them, we couldn’t be sharing these important stories. Today on Women In Motion, we have Michelle Manire, and she is the Founder and President of Coast to Coast Conferences and Events. Welcome.

Michelle Manire: Thank you. Glad to be here.

Lee Kantor: I am so excited to learn what you’re up to. Tell us about Coast to Coast Conferences and Events.

Michelle Manire: Wow. Where do I start? It’s a 30 year old company. I’ve been at the helm for the entire time. I’m obviously a woman-owned business. It’s gone through several reiterations from being just exclusively working with Catalina Island, and then our clients really wanted us to work on the mainland with them, and it has grown from there.

Michelle Manire: And we are now on our fourth iteration, and we are Coast to Coast Conferences and Events because we produce conferences and trade shows nationwide. Seventy percent of our clients have been with us multiple years. We are truly strategic partners and game changers for our clients. We’re not, as I say, just event planners, we do the logistics flawlessly, but it really is being a strategic partner and caring about the ROI and enhancing their programs.

Lee Kantor: So, what’s your backstory? How did you get involved in this line of work?

Michelle Manire: You know, I was just thinking about that because I think it started when I was social chair of my sorority, so I was planning events way back then. But I actually never thought of the hotel industry, which was where I started my career. I was taking a year off school and working on Capitol Hill – not school, when I graduated, but taking a year off then I was going to go to law school.

Michelle Manire: And, you know, started working on Capitol Hill and somebody said I would be really great in the hotel business. And I couldn’t think of anything worse because one of my sorority sisters worked at a front desk at a hotel, and I thought, “Oh, that is just so cacky,” and I don’t know why I thought that. But I ended up, you know, what’s the worst case scenario? I gave it a try, and I was in a training program with the Westin Hotels at the Mayflower in Washington, D.C., with eight grads from Cornell, and just really fell in love with it. And I became the first woman general manager for two major hotel chains, Stoker Hotels and Resorts and DoubleTree, and absolutely loved it.

Michelle Manire: How I made that transition was I didn’t want to move anymore. My niche was opening hotel properties so I wouldn’t stay anywhere longer than a year or two. And then, once I landed in California, I went, “You know, I think I want to stick around for a while,” and that’s how Coast to Coast started.

Lee Kantor: Now, when did you start getting involved in event planning and conference planning for other people? Like when you left the hotel then did you just immediately just jump right into that with your own firm?

Michelle Manire: Yes. I wanted to do something, I love the hotel industry, but when you’re a general manager, it’s really where they want to send you. And I turned down five moves, and I said that’s not fair to the company, and I was wanting to stay put for a while. So, I wanted to do something compatible with the hotel industry, because I still work with all the same people that I worked with just on the other side. So, that’s how Coast to Coast was born.

Lee Kantor: So then, you started, I guess, where you were at and you just started doing conferences and events at hotels nearby?

Michelle Manire: No. I mean, we always were national. It really depended on where our clients wanted to go because we had so many repeat clients, they don’t want to go to the same place over and over again, and they usually have rotations, you know, east to west or south to north. So, we decided to, obviously, really develop the nationwide conference and event management side of our business.

Lee Kantor: So, at first you were getting clients just from the existing relationships that you had just accumulated over the years?

Michelle Manire: Yeah. And a lot of our business is referrals, so we’re not stuck in one particular industry. So, we service all industries, and it’s predominantly initially because a lot of our business was referral. But, obviously, we have a marketing agency and we do lead generation, so we do pick up leads and prospects through other sources as well.

Lee Kantor: So, different organizations and groups will come to you and say, “Hey, we’d like to plan an event,” and then you can help them kind of plan location to what’s going to happen and the activities and things like that?

Michelle Manire: So, we do everything related to an event A to Z. I mean, there isn’t anything. We write scripts, we do stage production, we do all the logistics, we source for the venues, everything. The only thing we don’t do is sponsorship sales, because that’s not what we’re good at. But we will help them develop their sponsorship decks. We will manage the sponsors after they have signed. We manage speakers. Like I said, there really isn’t anything that we can’t do in our space.

Lee Kantor: Now, how did you handle the pandemic? Were you doing virtual events?

Michelle Manire: Yeah, so that was really kind of quite surprising when that happened. I mean, you know, we have recessions, 9/11, et cetera. And I’ll never forget, I was in Saint Louis managing a conference the weekend before everything kind of hit. And we heard kind of rumblings that there was something coming down, but it really didn’t affect that conference. I flew back Sunday night, and then we had a conference starting Monday at the L.A. Convention Center for the Mayor of Los Angeles, and it was their investor’s conference.

Michelle Manire: And everything got set up, everybody was checking in, and all of a sudden a lot of the attendees, the bankers and investors, were dropping their badges off at the registration desk and saying we’re leaving. I’m like, “The Mayor’s just about ready to speak, what are you talking about?” And they said they just got an edict from their corporate office to get home, that everything’s being frozen. And that’s when it started.

Michelle Manire: And we thought, “Well, okay. This will be a month, maybe, or two months.” And we start contacting all of our clients and moving them to Q3 and Q4. And it didn’t change. I mean, it just got worse. So, we went, “Okay. How can we be of value to our clients?” And how we could be of value was to learn everything we could related to virtual events. And that was a really big task, a really big learning process. But my team, we all agreed that’s what we needed to do.

Michelle Manire: Unfortunately, there wasn’t anything out there that could walk us through A to Z on virtual events until Event Leadership Institute came up with a certification program, which was about a month after all of this happened, and we just jumped right in both feet and produced trade shows, fundraisers, conferences, you name it through the virtual platform that we had. So, that’s how we survived, and we actually grew over that time because a lot of people just left the industry.

Lee Kantor: Yeah. I mean, it was so disruptive.

Michelle Manire: Yeah, and it still is to this day to be perfectly honest.

Lee Kantor: There’s still ramifications from it.

Michelle Manire: Oh, yeah. I mean, I speak on trends and different things in our industry, and the costs have soared, and 40 percent of the labor force didn’t come back. So, we’re still dealing with shortages of labor all across the board, and that takes twice as long to plan an event now, because it just takes time to get answers from the partners that we need answers from.

Lee Kantor: Now, is one of the unintended consequences of having to go virtual is that now people are also including virtual as part of their kind of conference plans or is it something that’s just gone away?

Michelle Manire: No. Actually, what happened, which is kind of interesting, a couple of things I really had thought that did not materialize. One, that there would be smaller regional meetings rather than national meetings. And that hybrid, which is where you have a virtual component and in-person component would be very big when we came back. Well, regional didn’t happen. All the in-person are still national. I mean, there are regionals as well, and our attendance has skyrocketed. But also because of the expense, because you really need two separate teams to do an in-person and you need a team for the virtual, so because of that expense, most clients did not want to do that.

Michelle Manire: But how we conquer that, we either live stream but they are not integrated with the in-person side of it or we record on-demand and then they can sell that product. So, that’s another revenue stream for our clients. But we do, do virtual. In fact, next Tuesday we have a virtual conference for L.A. County for their community meeting.

Lee Kantor: Now, when the pandemic broke, did you find that just people are hungry for this kind of in-person face-to-face, you know, shake someone’s hand, look them in the eye experience that it’s been a while, and now they’re just kind of looking for opportunities to do that kind of interaction?

Michelle Manire: You know, initially there was a lot of safety concern that we had to address. Some people were fine hugging, some were fine fist bumping, some didn’t want to be touched at all. So, we had to take all those considerations into account. And we had to just make sure that all the safety protocols were in place so that the attendees felt comfortable coming out to an in-person event. And then, slowly, that faded away, and now it’s just gangbusters. Like I said, I think all of our conferences that we have done since COVID have probably grown 20 to 50 percent in attendance.

Lee Kantor: Is the attendance for any given one higher, or is it just more people are doing more events, or both?

Michelle Manire: I think both. I think costs are now becoming a really big issue because it’s so expensive. A gallon of coffee, $185. I mean, it’s it’s just really, really tough. And that’s one of our differentiators. We have a track record of saving our clients 15 to 40 percent on the bottom line. And that’s part of our strategic partnership, is that we care about that ROI, so we really work with them on improving that.

Lee Kantor: Now, is your clientele like organizations that are doing events for themselves, or is it like associations or organizations that are doing conferences, or could it even be a trade show where you’re helping, you know, 100 vendors set up in a trade center?

Michelle Manire: So, it’s all of the above. It really is. And a lot of our conferences have an exhibit or trade show connected with it. We have a medical group in June that we’ve had for several years, where they have 200 exhibitors as part of their conference. So that, you tend to see and it’s a really good revenue stream as well, so it’s really across the board.

Lee Kantor: So, you talk a lot about you’re not shying away from the revenue and ROI side of the business, can you talk about is that a point of differentiation for you? Like you’re not just trying to have an event just, hey, we all had a great time, high five. You’re trying to have an event that is strategic and is helping them achieve some sort of an ROI.

Michelle Manire: Absolutely. So, let me just touch base on our process. So, we have the same process for every project, whether it’s a repeat or not. And one of the things I really got tired of hearing when a client would come to us and I go, “Okay. Well, what are your measurable goals for your event?” And they kind of give me a glassy starry eye look and say, “Well, we do it every year.” And I’m like, “But that’s not really a measurable goal. How do you know you’re successful at the end if you don’t have measurable goals?”

Michelle Manire: So, I wrote a proprietary strategic planning guide that we give to our clients prior to coming to the onboarding strategic planning meeting that we have with them and they work with their team on the guide. And ultimately it starts with the why, but where I’m getting them to is their measurable goals. And then, when we do our onboarding strategic planning meeting, we talk about those goals because that truly helps us to know what their goals are so that we stay focused on that. And we’re not going off in different tangents that aren’t going to have the result of them being successful with their goals. So, that happens at every single project that we start, and obviously, we do agendas, we have meetings with them.

Michelle Manire: And I would say another differentiator is our post event report. I really have not seen another event management company do an extensive as we do with the post-event reports. So, we collect all the analytics, the data. Obviously, we do debriefs internally, we do it with the client, we do it with sponsors, we do it with speakers. We really want to get an overall comprehension of what happened in that conference and how we can improve on that year after year. And that saves our clients a lot of time. They’re not going back and going, “Okay. Who did we use? What vendor did we use here? Oh, how did we do here?” I mean, everything is succinct and in one location.

Lee Kantor: So, how do you help your client kind of educate themselves, because they’re obviously not in the conference and event business, but they have an idea that they would like to do one? How do you help them understand certain things are measurable and we can achieve certain outcomes? I would imagine there’s an education portion to this where they don’t know what they don’t know. And you can really help them exceed their expectations if it’s done the right way.

Michelle Manire: Yeah, and we love education. So, we have clients that don’t have a clue, like what you’re saying, don’t know what they don’t know. Or, we have clients, a lot of clients – just one that comes to mind, a film company came to us and was overwhelmed. She was new in her job. And seven weeks prior to their conference, she was over budget. She didn’t have the staff to manage it. So, we took over her conference and we were able to save them 35 percent, even though the contracts were signed, and really saved the day for her. And that’s kind of why we’re game changers.

Michelle Manire: But we really like to educate our clients. Some clients just say just do it and I don’t want to be bothered. We’ll have them approve, obviously, things they need to approve. And then, some want to be in the thick of things. And we’re happy to have either, because it’s fun to educate our clients on what they need to look for, how are we saving them money. And we can walk them through our secrets, if you will, of how we do that. And they have fun too.

Michelle Manire: And we try to get them involved with speaking at their conferences too. We did that a lot in the virtual world, and they were so afraid. And we had to train the speakers because the speakers were used to being in-person and feeding off an audience, and now they were just looking into a camera and that was quite different. But it was fun to take all of our clients through being speakers and being part of their conference. So, those are kind of the fun things that we do.

Lee Kantor: Now, is there some advice or tips you can share for the organization that maybe hasn’t done a conference yet but is considering it? Is there some advice you can share?

Michelle Manire: Yeah. Come see me. Don’t start until we have a conversation. And I just had this conversation at one of our investor’s conference we just did Friday. I spoke with a gal that wanted to do a conference, and, you know, there’s so many factors. I don’t want them to be unsuccessful their first time around. And they really need to develop a budget. They really need to think about do they have the influence that people will come to their conference in-person? There’s just a lot of factors that really need to be taken into consideration before you jump in.

Michelle Manire: It’s very expensive, and I just want to make sure that they know what the output is going to be. And to really work on a zero-based budget, meaning that everything that they take in for that conference has got to pay for that conference. So, if that doesn’t happen, then they’re not ready for a conference.

Lee Kantor: Now, why was it important for you and your firm to become part of WBEC-West?

Michelle Manire: Well, we were woman-owned certified, which was great. I think when people join WBEC-West or get certified, they think immediately corporate contracts are coming. And that doesn’t happen most of the time because most of the corporations already have five-year contracts with other vendors. But to me, what I really enjoyed is mentoring other business owners.

Michelle Manire: I was past Orange County forum chair, and I really enjoyed that. It was bringing what we call WBEs, women-business owners together. And I knew one of my big aha moments as I went through my career is that I didn’t need to reinvent the wheel. I didn’t have to do things myself. I know if I connected to the right person, they’ve already been through what I was struggling with. So, I really wanted to make sure that I was connecting WBEs with each other and making sure that they had the support that they needed to be successful, and that was one of the big things.

Michelle Manire: And I think the other thing is the education, the education is phenomenal both in WBENC and WBEC-West. I just finished a program at Tuck, the MBA school at Dartmouth College, that was a scholarship program. And it just was perfect timing because we were revising our five-year plan and succession plan. So, there’s so much that WBENC and WBEC-West can offer beyond the contracts.

Michelle Manire: The contracts are great, but I collaborate with other WBEs and we do business together. One of the WBEs that I did business with, we signed a $100,000 contract, and she did the marketing side and we did the logistics and the strategic side. So, there’s so much to offer and I love the organization.

Lee Kantor: Is there a story you can share about one of your clients? Obviously don’t name the client, but maybe share the challenge they came to you with and how you were able to help them get to a new level.

Michelle Manire: So, we have a medical client that came to us and they had 25 trade show booths and they had, I think it was 250 attendees, and it was just failing and they didn’t know why it was failing. And so, we sat down with them and we talked about what their process was, et cetera. Well, I go back to measurable goals. They didn’t have any measurable goals. Their attendee satisfaction was poor. They were just kind of shooting from the hip, and you really can’t do that when you’re planning a conference.

Michelle Manire: Your program is very, very important. Are there takeaway tools that the attendees are getting? Is there interaction? Or do you just have a bunch of talking heads, I call them, you know, presenters? And so, we really worked with them on developing the program. We work with them on their sponsorship deck and their exhibitor deck. And three years ago is when we started with them, now it’s a 1,500 person conference and 200 trade shows at trade show booths, and 94 percent satisfaction.

Michelle Manire: So, it’s really just a matter of getting them focused on what their goals are, and then taking the logistics and the things that they shouldn’t be worried about away from their plate and us doing it on their behalf.

Lee Kantor: Now, if somebody wants to learn more, have a more substantive conversation with you or somebody on the team, what is the website? What’s the best way to connect.

Michelle Manire: So, team@ctcconferences.com is a great way. If you want to talk to me personally, I’m happy to take your call as well, and that’s Michelle, M-I-C-H-E-L-L-E, @ctcconferences.com. We do have a website, it’s up but we are redoing it right now, but it’s www.ctcconferences.com. And our phone number is 562-980-7566.

Lee Kantor: Well, Michelle, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Michelle Manire: Great. Well, thank you, Lee. Thank you for your time.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Women In Motion.

 

Tagged With: Coast to Coast Conferences & Events

BRX Pro Tip: Steal from Hip Hop

November 19, 2024 by angishields

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Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, we talk a lot about collaboration, I enjoy collaborating. What are your thoughts these days on collaborating effectively?

Lee Kantor: I think that we should be taking a lesson from the musicians out there, the people in hip hop and in other genres of music. They do a great job of collaborating amongst each other, and this introduces their music to a whole different group of music fans. And I think that that’s something that you as a business owner can do as well, especially if you have a business radio show or a Business RadioX studio partner. I think it’s a great way to get new eyes and ears on the work that you’re doing, so I would recommend that you start thinking about your business in this way.

Lee Kantor: The first thing I would do is identify complementary groups and organizations and then start reaching out to them to explore ways that you can collaborate to introduce each of your audiences to each other. I mean, if you’re doing a podcast, you can reach out to other podcasters and be on each other’s shows. You can interview them. They can interview you. If there’s another business group out there, you can kind of figure out ways that you can join forces. They can – you can interview their leadership. They can have you speak or they can introduce your content to their members.

Lee Kantor: There’s lots of ways to collaborate. There’s lots of ways that you can be helping each other. If you go into this kind of with an open heart and an open mind, you could be doing joint meetups together in real life; you know, invite all your friends and family and fans and they can do the same thing. And you can do a joint meetup of just networking, or you can do a joint, a meetup where there’s education and you can bring a bunch of subject matter experts on a variety of topics that you’re good at, and your collaborators are good at. So use your imagination and figure out ways to work with other stakeholders that are in your niche

BRX Pro Tip: What is Your Client Testimonial Strategy?

November 18, 2024 by angishields

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