

This episode of “Strategic Insights Radio” discusses the importance of understanding Return on Investment (ROI) applications as they pertain to the success of a business.
Dr. Jack J. Phillips/ROI Institute
Dr. Jack J. Phillips is Chairman of ROI Institute, the leading provider of services for measurement, evaluation, metrics, and analytics. Former Learning and Development Manager, HR Executive, and Bank President, Phillips provides consulting services for over half of the Fortune 100 companies and workshops for major conference providers worldwide. Author of the first book on training evaluation in the USA, Phillips has authored or edited more than 75 books. He is the developer of the ROI Methodology, the most used evaluation system in the world. His work has been featured in The Wall Street Journal, Bloomberg BusinessWeek, Fortune Magazine, and on CNN.
About “Strategic Insights Radio“:
“Strategic Insights Radio” is intended to be an interactive radio show hosted by Sterling Rose Consulting Corp. Listeners can Tweet their questions for a live response on the radio to @sterling_rose1 or via @strategicradio. Also, suggestions on business topics that listeners would like to learn more about are welcome. Please send suggestions to info@sterlingroseconsultingcorp.com.


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Craig Frankel is an experienced litigator who specializes in civil disputes within the areas of business law, contracts, will and trusts, fiduciary duties, employment claims, civil rights, and civil appeals. Known throughout the legal profession as a principled, aggressive attorney who gets the job done, Mr. Frankel emphasizes open and frank exchanges with every client, adversary, and the court. As a founding partner of Gaslowitz Frankel LLC, he takes pride in his firm’s ability to create favorable resolutions for their clients, whether through trial or settlements. Mr. Frankel’s approach to his practice is centered on the belief that any successful result must meet both the financial and emotional challenges of his clients. Therefore, in addition to his years of experience in a courtroom, Mr. Frankel is well versed in mediation and alternative dispute resolution techniques.
Robert Port is a business litigation attorney with extensive experience in general commercial litigation and fiduciary disputes involving wills, trusts, estates, guardianships and conservatorships. With an emphasis on representing investors harmed by the misconduct of their stockbroker, investment advisor, insurance agent, or other trusted advisor, Mr. Port has handled court and arbitration cases across a broad range of fiduciary and financial disputes. This includes cases arising from inappropriate investment strategies, unsuitable sales of annuities and life insurance products, failed or unlawfully offered private placements, real estate investment trusts (REITs), excessive trading (churning), unauthorized trading, sale of unregistered securities, and losses suffered as a result of Ponzi schemes.
Millie Baumbusch is a litigator who specializes in fiduciary matters, including disputes concerning wills, estates, trusts, and business interests. Her particular focus is on contested guardianships and conservatorships. Ms. Baumbusch represents clients in all phases of litigation, from filing pleadings and conducting discovery through strategizing for and managing hearings and trials. In addition, she often engages in settlement negotiations to assist clients in resolving their disputes prior to trial, saving resources and permitting them a measure of control over the outcome.


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