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Michael Valente With Renovation Sells

November 11, 2021 by Jacob Lapera

MichaelValente
Franchise Marketing Radio
Michael Valente With Renovation Sells
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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

MichaelValenteMarried founders Michael and Amanda Valente, along with partners Briana Gershenzon, chief design officer, and John Bura, chief construction officer, each bring their unique set of talents to the company but remain driven by a single purpose: to help home sellers get top-dollar for their home.

Rather than simple furniture staging, Renovation Sells works directly with real estate agents and homeowners to provide a strategic “nip-and-tuck” rehab that delivers the on-trend looks that today’s buyers demand. All without the hassle and expense of a traditional renovation.

They’re bringing that same attitude, expertise and focus to the franchising game as they expand their concept nationwide.

Stuck in the corporate grind as a salesman at a logistics firm, one day Michael had to ask his boss for a day off, and something clicked. He didn’t want to be beholden to others for managing his schedule — let alone his career success. He wanted to control his own destiny.

“I’m an entrepreneur at heart,” he says. “I’m built to work for myself. I’m not built to work for anybody else. I like being my own boss.”

Swapping his cubicle for a pair of construction boots, Mike leaped feet first into the world of home renovation. Starting with simple kitchen and bath condo jobs. By the time he was 30, he had a real estate broker’s license, was rehabbing houses, and working with star designers and decorators on multi-million dollar mansions. Not long after, he opened his own real-estate development company.

As a dad of two small children, work-life balance was important — and Mike did not want his work schedule controlling him once again. But more importantly, he also realized something about today’s homebuyers: raised on HGTV’s 30-minute rehabs and Instagram, they have what Michael calls an “I-want-it-all attitude.”

“People can be turned off by projects or anything that creates and causes more distraction in their already distracted lives. If they don’t see what they want, or think that something is going to be too difficult to achieve, they move on.”

So Renovation Sells was born to give buyers exactly what they want and give sellers a way to achieve targeted cosmetic, Instagram-worthy rehabs. “I feel like we’re changing the way real estate is sold,” says Valente.

Connect with Michael on LinkedIn.

What You’ll Learn In This Episode

  • Working through the pandemic
  • Michaels corporate job
  • Why decide to go into franchising
  • Plans to further the success of the business
  • Michael’s family life
  • Working with family

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Welcome to Franchise Marketing Radio, brought to you by SeoSamba Comprehensive, high performing marketing solutions for mature and emerging franchise brands to supercharge your franchise marketing. Go to SeoSamba.com that’s SeoSamba.com.

Lee Kantor: [00:00:32] Lee Kantor here, another episode of Franchise Marketing Radio, and this is going to be a fun one today on the show, we have Michael Valente. And he is with renovation Sells. Welcome back, Michael. Hi, Lee. Great to be back. Well, I’m excited to get updated for the people who aren’t familiar. First, tell us what tell us about renovation Sells. How are you serving, folks?

Michael Valente: [00:00:51] Sure. So we do quick cosmetic updates in order to get houses ready for sale. So we partner with real estate agents. They bring us in on projects that are either about to go to markets or projects that are have been listed for a while and aren’t selling for some reason. So the whole concept of what we do is, Hey, let’s just do a quick cosmetic updates, meaning paint cabinets change counter sand floors. We do it all with a designer touch to hopefully get the best looking pictures possible. So that’s that’s all forward facing online, and it helps drive traffic to a listing to hopefully maximize sale price and decrease market time.

Lee Kantor: [00:01:28] And that kind of Instagram friendly look is not a nice to have any more, right? This it must have in today’s world.

Michael Valente: [00:01:35] Yeah, really. I think you hit it on the head. I mean, today’s world, you know, people, especially buyers and the largest segment of home buyers right now are millennials. They make up about 37 percent of the buying market. You know, they really want what they see on TV. They want what they say on Instagram. And frankly, you know, ninety nine percent of the time, the first time homebuyer or any home buyer for that matter, sees a house, it’s online. So the purpose of what we’re trying to do is how do you update these homes and get really pretty forward facing pictures to drive traffic? So it is a must, you know, buyers want what they want and they want a specific look. And if that particular home doesn’t have that look, you know, you’re potentially going to miss out on that buyer.

Lee Kantor: [00:02:12] Right. So if you’re not investing in kind of the look of of your place, you’re kind of wasting a lot of people’s time, the realtor yourself, it’s going to take a lot longer to sell, of course.

Michael Valente: [00:02:23] And I really say, you’re doing yourself a disservice if you’re not doing some updates in order to prep your house for sale. This is as a home seller now you’re doing yourself a disservice, and that prep could be anywhere from decluttering to doing the construction staging kind of like renovation sales does or staging your house. But at minimum, you have to do some pre-sale update to your home to get it ready for sale.

Lee Kantor: [00:02:48] Now, let’s talk a little bit about the back story and the kind of the genesis of this concept. Can you share a little bit about what the thinking was when you started in and then how you moved into franchising?

Michael Valente: [00:02:59] Yeah, sure. So we didn’t set out the franchise and that’s, you know, I always kind of say that this concept wasn’t born to do that. It was honestly it was born out of some pain that we had. I’ve been in the construction business and residential construction for about 14 years. I’m a licensed realtor. I don’t practice, but I’ve held a real estate license for the same amount of time. I flipped houses, done multifamily development, but our main business between 2012 and about twenty eighteen was really high end construction direct for clients. We were the construction arm of a well-known designer in town. But the problem with that was we had some high dollar projects that had long lead times, meaning like a year or longer on these big projects. But we were really just getting fatigued with the client side. The clients were really difficult in some aspects, you know, and rightfully so. They spent a lot of money for for the updates that the designer had put forth, but we just were tired of the changes. It was never enough. And we just said, you know, we got to do something different and with our my real estate background and our investment background and also our construction background, we said, Well, what if we can eliminate what we dislike the most but keep everything else we like? And that’s how renovation sells was born.

Michael Valente: [00:04:11] It was really, you know, hey, we can. What if we did quick designs and updates on these these houses before they get listed for sale? But because they’re going for sale, it really eliminates the emotional aspect of construction and it takes the client out of it. And that was our aha moment. You know, we started renovation sales in January of twenty eighteen and you know, it really just took off in about a year and a half into us operating this business in Chicago. My wife and I were sitting on the couch and my wife actually said, You know, this really should be a franchise. And you know, I’m kind of a dreamer and in love big ideas. And I said, You know what? You’re exactly right. And off we went. So that’s how we came into to franchising, but we didn’t set out to do it. It just was kind of something that that this business needed needed to be.

Lee Kantor: [00:05:00] Now what is that ideal franchisee look like? Are they already in the real estate business? And this is kind of a complementary service that can offer or is this somebody starting from, you know, brand new, you know, maybe got laid off or retired? And who’s looking for a second act?

Michael Valente: [00:05:15] Yeah, I think it’s more either looking for a second act. You know, we’re looking for full time operators. So not we’re not looking for someone to be a realtor and be renovation sales. You know, first and foremost, we’re just looking for good people. You know, we have to interact with those franchisees and we. Want them to be good human beings. You know, the second kind of area that we see a lot of is is is professionals that have been in the professional corporate environment but just want to change. And that’s a lot of individuals that that we get. Obviously, they have to have franchises, have to have some interest in project management, design, real estate and sales because that’s that’s what they have to do. You know, is is construction necessary as a background? No, it doesn’t help. Yes. So, you know, we’re looking for good people who have a, you know, corporate background that are looking to make a change, who are interested in real estate construction and design.

Lee Kantor: [00:06:10] Now the the way that you’re helping launch them in an individual market is they are the boots on the ground. They’re the ones networking and finding the homes that are, you know, about to go for sale or for sale and not selling. And then they come in and kind of rescue the project and offer this service to help kind of accelerate the sale.

Michael Valente: [00:06:31] Exactly right. So we mark it strictly to real estate agents. You know, real estate agents kind of have their pulse on the market and the realtors know of all the properties that are being bought and sold. So we’re a tool in the real estate agents toolbox. You know, realtors don’t like to sell ugly houses. They they sit on the market for a while and they can’t maximize value. So realtors bring us in, just like you said, either before House is listed. And they know that if we do work on the property, that they can return more money than the work that was put in and sell it faster. Or we come in after a house has been sitting and some adjustments needed. And it’s either, you know, Hey, let’s make a price adjustment, but sometimes it doesn’t necessarily mean that that’s going to move the house and sell it, you know, or you make a cosmetic adjustment, which we do and give the, you know, the good product and the forward facing pictures online.

Lee Kantor: [00:07:21] And then so the person that your franchisee, their main job is kind of just be the best friend of every realtor in town and everybody in that kind of realtor ecosystem.

Michael Valente: [00:07:31] That’s exactly right. You know, the beauty of what we’re asking our franchisees to do is is really connect with, you know, the top five percent of realtors or 10 percent of realtors in their market. And I say that because we’re in the city of Chicago. Chicago has 10000 real estate agents that are licensed, but about 500 of them control. Ninety five percent of the market. So the only people we really want our franchisees to go after is that top five hundred or that top five or 10 percent because they’re controlling ninety five percent of that market. So the 80 20 rule, right? So we’re asking them to be the best friends of those realtors so that the realtors then will bring our renovation sales franchisees on those houses and projects that need to be updated.

Lee Kantor: [00:08:13] And then once a realtor kind of reaches out to your franchisee, then the the that person goes in and kind of assesses the situation and then gives them kind of their tips or recommendations on how to get the the property ready to sell for the highest value.

Michael Valente: [00:08:29] That’s exactly right. It’s collaborative effort between the renovation sales franchisee and the realtor because, you know, we can’t update the entire house. We have to pick and choose on what makes the best and biggest returns. You know, you may have a house that’s a kitchen, you know, in three bathrooms, but you know, the homeowner maybe only has available funds or they only want to put in, you know, x amount of dollars. Well, you OK? Well, let’s recommend. Let’s do the kitchen facelift and paint the walls and sand the floors. You know, maybe we can’t get to the bathrooms. So, you know, we’re not updating the entire house. We’re selecting and choosing certain areas of the house that provide good returns and help sell the house fast.

Lee Kantor: [00:09:08] Right. So you’re helping prioritize like what’s going to be the biggest bang for their buck?

Michael Valente: [00:09:12] Correct. That’s exactly right. And the biggest bang for the buck in any project typically has to do with the kitchen. It’s really easy to take an old dated brown, you know, cabinet kitchen with granite countertops and paint the cabinets, change the counters from granite to quartz, and add a backsplash and new light fixtures. That’s a simple update that has a great return on investment that that provides great, forward looking photos to the to the general public who are looking for homes

Lee Kantor: [00:09:38] Now as the franchisor. How do you help that franchisee have the right resources and the right kind of talent to execute on the plans?

Michael Valente: [00:09:47] Well, we have a good, robust training program that they come through prior to opening and then we assist them in finding different subcontractors. And then part of our services is we provide the design. So all the design comes in through our corporate location. So the design is held in-house at the franchisor level, our level, and we provide that to the franchisee through some technology that we’ve implemented, where the franchisee is able to kick us back pictures and and walk throughs of the existing space. And because it’s all cosmetic, we can design it from from afar.

Lee Kantor: [00:10:21] And I would imagine in this business kind of before and after photos are the lifeblood of the marketing,

Michael Valente: [00:10:27] Before and after photos or all of the marketing you. When you see an old rundown brown cabinet kitchen and you see our pretty updated white and gray styled kitchens, that’s really all that that people need to see and they get what we’re doing. So before and after pictures are the lifeblood in the marketing that we utilize extensively to promote our our services and our system.

Lee Kantor: [00:10:52] Now can you share like kind of. It’s pretty dramatic when you make those kind of design changes in the in what the value of the house changes, right? Can you share kind of how dramatic that that can be if you update a kitchen or you update a bathroom or you like, what’s your kind of personal record of, OK, this this house, you know, if it had this kind of stuff, it would be worth X. And if it gets updated, it’s worth, you know, X plus.

Michael Valente: [00:11:18] Yeah, I mean, we don’t. So we’re not realtors, so we stay and steer clear of providing those actual returns because, you know, every market, every neighborhood, every street is different, right? But you know, a good project. I’ll tell you what a good project is if you give us, you know, $40000 to do updates that you return that $40000 plus an additional 40 on top of that. So one hundred percent return on your money is a great example of what we do on a regular basis in terms of driving value. And in fact, we just had a house the other day that someone said if I sold it as is, it would be worth four hundred, Mike. We’re going to give you 40. And I know after you come in and do your forty thousand worth of work, which consisted of, you know, kind of a bathroom facelift, the full kitchen make over floors, lighting and paint that they are then now going to list it for five hundred thousand. So that forty that they put in and this was at the realtors calculation will then return an additional 60 on top of that, right?

Lee Kantor: [00:12:19] So that’s what it could be. I mean, so so these things are it is dramatic. So these things aren’t kind of incremental. It could be a really nice bump in terms of what you’re going to get, of course.

Michael Valente: [00:12:32] And but that also depends on, you know, the existing price level of the house, right? Some areas, if you have a $200000 house, I mean, you know, that particular house may never be worth more than three hundred, right? You also could have a million dollar house that if you do one hundred thousand of work, you know, now it can be worth 1.4 million, right? So there’s a large range of where the upside is and the untapped equity that we can help realtors and homeowners unlock with our system

Lee Kantor: [00:13:00] Now, now that you’ve been doing the franchising for a minute. Can you talk about how that’s gone in terms of where you’re at today?

Michael Valente: [00:13:10] Yeah, no. So where we at today is we have six locations open across the country, with two more coming on board here in the next week and a half. And we have a full pipeline of people across the country that are interested in being renovation cells and in their particular market. And frankly, Lee, you know, our system and our product works in anywhere, USA, anywhere where there’s some sort of housing dated housing stock and that’s everywhere. Our system is is needed and can work.

Lee Kantor: [00:13:41] Now, how has the pandemic impacted your work where there were folks able to go out into homes? Were you allowed to go in and do what you had to do in those markets? Or did you have to pause?

Michael Valente: [00:13:54] We had to pause. I think just like everybody else in April through May last year, we had to take a break because we didn’t know what was going on, but then we slowly got back to work. You know, the pandemic honestly hasn’t hasn’t affected us that much. I mean, minus, you know, the the extra precautions and that we had to put in place. We actually had the best year of of the past three years last year and that was in the middle of the pandemic. I think the real issue, you know, that that we have seen but we’ve adjusted for is just we’ve had some material costs that have increased due to supply chain issues, right? But that’s that’s everybody in most industries. So and that’s just an adjustment. We watch our costs and make adjustments as necessary.

Lee Kantor: [00:14:35] Right. I think that’s affecting everybody. It’s not they

Michael Valente: [00:14:37] Feel it doesn’t matter if it’s construction or widgets that used to come in, you know, you you know, you can buy them for five thousand or now thirty thousand. So it doesn’t it doesn’t matter what industry you’re affected by that supply chain issue. But we just again, we we watch, we monitor and we adjust.

Lee Kantor: [00:14:52] Now in your business, are you kind of bullish as you move forward? You said you had record year last year, is the momentum continuing into next year?

Michael Valente: [00:15:01] Of course, we just came off of the hottest real estate seller’s market that we’ve seen since two thousand seven and that was this year, and we’re going to do a record number of projects this year. Our system is not built for, you know, homes selling as fast as possible, but we still do great business in that market. Our system will really take off as we go towards a more neutral market or buyer focused or buyer. Favored market, and that’s where we’re trending, so, you know, as things are starting to hit and we’re in the fourth quarter of twenty twenty one right now. You know, houses are starting to sit longer and we’re getting busier. So the more that houses sit and the more that that, you know, for instance, rates rise and we run into some inflation, which we’re going to, you know, our system will be even even more needed because, you know, we’re here to help sell homes and people don’t want to buy homes these days unless they’re updated and finished.

Lee Kantor: [00:15:58] Now, what are the markets that you’re in right now? Are you just kind of growing around the Chicago area or is this kind of the whole country is your oyster and, you know, franchisee could pop anywhere?

Michael Valente: [00:16:09] Oh, country, we’re in western Chicago. We’re in Charlotte, Charleston, Dallas, Denver will be in Atlanta soon and some other markets in the will be in Houston. Actually, somebody just signed a franchise agreement the other day in Houston. So again, anywhere all across the country, that’s where we’re growing.

Lee Kantor: [00:16:26] Good stuff. Well, congratulations on all the success. If somebody wants to learn more about the opportunity. What’s a website?

Michael Valente: [00:16:32] Renovation sales WWE Renovation sells, sells WSJ.com

Lee Kantor: [00:16:37] And they can learn more about the service and also the franchise opportunity

Michael Valente: [00:16:42] Correct on that website. There’s there’s a pretty before and after pictures all about us. And then also there’s a full tab regarding franchise opportunities. They can fill out information if they’re interested in becoming a franchisee.

Lee Kantor: [00:16:54] Good stuff. Congratulations again, Michael, and thank you so much for sharing your story.

Michael Valente: [00:16:58] Thanks, Leigh. I appreciate you having me.

Lee Kantor: [00:17:00] All right, this is Lee Kantor. We’ll see you next time on Franchise Marketing Radio.

 

Tagged With: Michael Valente, Renovation Sells

Simon Mainwaring With We First

November 10, 2021 by Jacob Lapera

SimonMainwaring
Coach The Coach
Simon Mainwaring With We First
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SimonMainwaringSimon Mainwaring is the founder/CEO of We First, a strategic consultancy accelerating growth and impact for purpose-driven brands. He’s a Featured Expert and Jury member for the Sustainable Development Goals at the Cannes International Festival of Creativity; host of “Brands With Purpose” series with the Harvard Business School Association of Boston; member of the Steering Committee of Sustainable Brands, Forbes Business Council, and Royal Society of Arts in London.

Simon was a Real Leaders Top 50 Keynote Speakers in the World and was on the cover of the National Speaker’s Magazine (U.S.). He has been featured in BBC World News, The Guardian, Advertising Age, Fast Company, and Inc., among others. For Forbes, he writes the influential column, “Purpose At Work.”

His company, We First, was a Real Leaders’ Top 100 Impact Companies in the US, as well as a B Corp ‘Best For the World’ Honoree. Simon’s first book, We First, was a New York Times, Wall Street Journal, and Amazon bestseller, and was named Best Marketing Book of the Year by strategy+business.

Connect with Simon on LinkedIn and follow We First on Facebook and Twitter.

What You’ll Learn In This Episode

  • The Lead With We movement
  • Governments and NGO’s handle the social, economic, and environmental issues while business makes money
  • The future of business leadership looks like
  • Business can make a significant difference now when it has failed consistently in the past
  • Business leaders’ responsibilities to their shareholders
  • The number one change that companies of any size must make to be part of the Lead With We movement
  • Importance of storytelling in reshaping the role of business and helping rewrite future

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Coach the Coach radio brought to you by the Business RadioX Ambassador Program, the no cost business development strategy for coaches who want to spend more time serving local business clients and less time selling them. Go to brxambassador.com To learn more. Now here’s your host.

Lee Kantor: [00:00:32] Lee Kantor here, another episode of Coach the Coach Radio, and this is going to be a fun one today on the show, we have Simon Mannering. He is the CEO of Wheat First and author of Lead with We Welcome Simon.

Simon Mainwaring: [00:00:45] Thank you, Lee.

Lee Kantor: [00:00:46] Well, I’m excited to learn about we first. Tell us a little bit about your organization. How are you serving, folks?

Simon Mainwaring: [00:00:53] Thank you. I’ve had a company. It’s a strategic consultancy for 10 years now, and we specifically drive growth and impact for purpose driven brands. So very small start ups or solopreneurs all the way through to companies, you know, like Tom’s Timberland or Sony Pictures.

Lee Kantor: [00:01:08] So what’s your backstory? How did you get into this line of work?

Simon Mainwaring: [00:01:11] It’s interesting. I wasn’t an advertising guy for a long time in Australia, London and the US where I’ve been living for the last 20 years. And then in 2007, 2008, Leigh, I saw the global economic meltdown, and it just seemed really unfair to me, quite honestly. I looked around and thought, How can you know a small number of people make an enormous amount of money and everybody else really lose their homes and their houses and their health care and so on? And so I wrote a book called We First how brands and consumers use social media to Build a Better World. And the book did well, and that launched the company for the last 10 years. And it really was about a more responsible practice of capitalism where everyone does better because more people do well instead of just a smaller number, you know.

Lee Kantor: [00:01:52] So now in your work, are you? How do you how do your clients find your they just resonating with that message and they want to pivot maybe a little bit about the way they’re doing business?

Simon Mainwaring: [00:02:03] No, absolutely. I mean, you know, 10 years ago, Leigh, in all honesty, it was hard to buy a lunch, you know, with somebody and talk about this, they’d be like, Oh, isn’t that cute that someone like you exists, you know? But now, I mean, as we all know, if you look around, every company is falling over itself talking about its good work. And that’s because we’re all acutely aware of the challenges we face the climate emergency, you know, plastic in our lives, loss of biodiversity. Every day, we’re told we’re in trouble. And so companies, if they want to stay in business, they have to do less bad, more good because people want to invest in, buy from and work for companies that are part of the solution. Is this part of, you know, to answer your question? You know, companies, they find us, they go to we first branding. They can see all the type of work we’ve done for different folks, and we really help them navigate not just how to do it, but how to do it authentically in a way that drives their business growth.

Lee Kantor: [00:02:56] Now you mentioned you mentioned the employee component to this. Do you think that this great resignation that we’re in the midst of right now is a symptom of that?

Simon Mainwaring: [00:03:06] It is. I think people got forced through COVID to sit back and reflect on how fragile life is, how they’re spending their time, what they want to. You know, what’s important to them, their families, their future. And because of that, a lot of people, not just because of the subsidies and sort of handouts that governments giving, they’ve stepped away and kind of said to themselves, Where do I want to invest my time? And actually, Reid Hoffman, who’s the CEO of LinkedIn, which is a big employment platform, said the other day that he didn’t call it the great resignation. He called it the great reshuffle. As people are thinking where they want to put, you know, direct their lives moving forward. And so the more purposeful the company is large or small, the more able you are to get the talent you need now.

Lee Kantor: [00:03:50] Is that something that a lot of companies and brands are really rethinking how they present themselves to the public and really trying to create that mission or that big why that is attracting the talent they need to grow?

Simon Mainwaring: [00:04:06] Absolutely. But I think there’s an important distinction there. It’s not just how they’re presenting themselves to market which, but that’s a really important part. As you say, it’s actually how they’re showing up in the world. It’s not just communications and marketing or maybe a corporate social responsibility or CSR program or philanthropy. It’s what’s our supply chain like and are we doing more harm to nature than good? How are we treating our people? Are we really diverse and inclusive after the Black Lives Matter movement? What products are we taking to market? Are we exposing our company to risk because we’re taking products to market that are bad for you or do damage to the environment? So they’re getting their house in order? And it’s only going to increasingly, because these issues we’re trying to solve for like the climate emergency are getting worse. And so there’s going to be more and more pressure on on companies to show up in accountable ways.

Lee Kantor: [00:04:53] So you think this is a real movement, this is not a fad that’s just there people giving lip service to some of this and just hoping it goes away.

Simon Mainwaring: [00:05:04] Well, you know what? You’re right, there’s a lot of companies, large and small that just pay lip service to it. They call it purpose washing, where they put out some good messaging, but nothing changes. But what we’ve found is that not only the media, but also your customers and your employees and even your investors call you out. You know, you saw, you know, Apple, you’ve seen Google, you’ve seen Amazon, you’ve seen Facebook all be called out by their employees. So there really is nowhere to hide. And so companies. These are really looking to make sure they’re on the right side of these new market forces that are rewarding them for showing up in a positive way. And at the end of the day, Lee, yes, it’s about business and the bottom line, but we’ve also got to solve for our future if we just keep doing what we’re doing. We’re going to be in real trouble very, very soon.

Lee Kantor: [00:05:49] So now let’s talk about how your firm helps. What is typical point of entry for you in an organization?

Simon Mainwaring: [00:05:57] You know, whether you’re large or small, we start with an audit of the company where we just go, OK, let’s have a look at see and see how you’re showing up right now. How what sort of supplies are you working with? You know how you’re treating your employees, how is your marketing or messaging being received? And we just work with the company large or small to say, Hey, what sort of shape are you in and how does that compare to your competitors? And then thirdly, we we talk to the key stakeholders in the company, the leaders, whoever they may be a solopreneur or a CEO and say, What’s your vision for the future? So we look at the company do the research, we look at the competitors and we speak to leaders, then we define what’s foundational for them, their purpose, which is why they exist, their positioning, which is what’s unique about them, their story or tagline they take to market and all the messaging to that end. And then we work with them to make sure that that is integrated inside the company in an authentic way. Because if you’re saying one thing to the world, but it’s different inside, it’s worse than not doing it at all, you’re going to get exposed. So we do the strategy piece in the first place. We do the culture building piece where we make sure it’s true inside the company. And then and only then do we help them go out to market and tell that story and what it unlocks. Lee is so powerful not only from a strategy point of view as to how they want to show up in the world. But their people are behind it, their employees and then their customers believe in their products and what they’re doing. And suddenly everyone’s building your business with you, not just your marketing department, especially if you’re a small company where you don’t have, you know, a lot of people to do that.

Lee Kantor: [00:07:31] Now is your work primarily an enterprise level organizations,

Simon Mainwaring: [00:07:36] It’s startups, which might be, you know, a founder on their own or a small team of four to six people through to private equity or venture backed firms that still have small teams but have got some sort of traction in the marketplace. Or it can be a portfolio company like we worked with Timberland, which is part of VF Corp. Or it could be, to your point, an enterprise we’ve worked with, you know, Sony Pictures and VF Corp and VSP Global. So it runs the gamut. The common denominator really is that you’ve got to, you know, want to be purposeful and you’ve got to want to do it for real. Whatever size you are, we can help people do that.

Lee Kantor: [00:08:16] Now, is there any thing actionable you can share with a smaller organization that they could be doing right now, something that doesn’t require hiring a consultancy, but just some low hanging fruit?

Simon Mainwaring: [00:08:28] Absolutely. Firstly, no one. Have a look and do a sort of a gut check on your company. Like, where are you exposed to risk? You know, there are certain suppliers that you think, Wow, they’re really not responsible with their labor practices or the materials they’re using a really bad like, could they get you in trouble and have a look at your culture in the same way? Are you diverse, but are you inclusive and have a look at how you’re marketing, you know? Are you talking to people? Are you talking at people or are you inviting them to join in bringing your purpose to life? So just do a gut check across your business without getting a consultant. And then secondly, once you had that sober assessment, think about what you’re going to improve because there will be things every company has got to improve something, but then define your purpose, which is why you exist. It’s, you know, it’s the foundation for the entire company. Your company and its products are a proof point of that. And how do you do it? Here are three questions you can ask yourself First question What is your enemy? And by that, I mean, what is that thing that you exist to solve? You know, with Uber, it was the bad traffic taxi experience.

Simon Mainwaring: [00:09:37] You know, with Airbnb, it was the homogenous, you know, hotel experience. What’s that thing that you really rattles you that you want to solve for so you can play a positive role in the world? Secondly, what are you the only of? There’s only one founder like you, one team like yours, one industry like yours at this moment in time? What are you the only of? And then thirdly, when you’re at your best, what are you doing when you crush it? When you have a high five day where you’re just like celebrating and you’re like, Damn, we rocked it today. What were you doing? So what is your enemy? What are you the only OG? And when you’re at your best, what are you doing? And when you answer those questions slowly, your purpose will start to emerge. It’ll start to be clear because sometimes it’s hard to see the label from inside the jar. But when you answer these questions, you externalize it.

Lee Kantor: [00:10:26] Now, how do you kind of prioritize? Because, like you mentioned earlier, there’s a lot going on like you can talk about the environment you can talk about, you know, just labor practices in different parts of the world. And if you’re getting goods or from different parts of the world, that might not be optimal. You know, for your clientele in your business, how do you decide which is the, you know, which of these priorities do you attack first?

Simon Mainwaring: [00:10:56] Here’s what I’d say to that question, because the big challenge for leadership, whether you’re a tiny company or a big today, big one today is you’ve got so many issues to solve for where do you stop? It’s so overwhelming. I mean, last year and this year we’ve had Black Lives Matter COVID and the climate emergency. You know, it’s just paralyzing. So here’s what you need to do. The three most important issues to consumers in the US and around the world are sustainability, or ESG, which is environmental social governance metrics. If you’re a big company but your sustainability, your impact on the planet. Secondly, it’s diversity and inclusion. Like, do you have the appropriate mix of people of color and backgrounds and so on at your company? And thirdly is fair and living wage and you’ve seen the average wage in the restaurant industry and folks like Amazon go from 15 to 17 to 20 dollars as they compete for talent. So do these. These three things write sustainability, DNI and Fair and Living Wage. Above and beyond that, you can look at other issues like, for example, mental health, where Harry’s the razor company wanted to help young men during COVID, and they provided a crisis text line where they could get mental health support because people were losing their jobs. You can do those issues above and beyond, but start by getting those first three things right

Lee Kantor: [00:12:17] Now when you’re working with your clients, is this something that you have to look? You mentioned the assessment at the beginning. Is this important because now you’re kind of benchmarking where we’re at today and then we all have something to measure against as we move forward?

Simon Mainwaring: [00:12:33] Yeah, that’s such a great point, Leigh. I mean, you know, you can’t manage what you don’t measure, as the saying goes. So if you don’t know where you’re starting, how can you prove to leadership, to your CFO, to the founder that this has been worth it, that there’s an ROI return on investment? So when you go in, you can do employee surveys or you can just bring your team together and have a discussion, but capture that right up the summary of what you heard, you know, get the survey results and make sure everyone’s aware of them. Then when you do the purpose work and you bring it to life inside the company and you measure again in six months, you’ll be shocked. You will have gone from only 15 percent of employees knowing why the company exists and whether it’s meaningful to them to 73 percent. I mean, you just have to be intentional about it, and it adds enormous value in terms of your reputation, how long you keep your employees, why consumers buy your product, and just that your defensible in public. As more and more people are saying, Hey, are you doing bad or are you doing good?

Lee Kantor: [00:13:33] Now a lot of organizations, if you look at their people page on their website, they tend to all look alike. A lot of times the people in leadership, when they attack something like diversity, they don’t consider the leadership group as the place they’re starting with. They start further down the chain and then that’s kind of the last group that gets kind of under the microscope. How do you advise those kind of folks? Because the optics of that to me are just, you know, it looks like you’re saying one thing and doing another.

Simon Mainwaring: [00:14:08] No, it’s very, very true. And you know, it’s funny. I’m not to generalize, but a lot of the true diversity in companies happens way down the bottom of the organization, at the operator level or the line workers and so on. And what you really need is in the leadership level, you know, in the boardroom and managers and so on. The good news is the industry is on point about this. It is waking up all industries. I mean, I mean, there is so much expectation after the Black Lives Matter movement. So what can you do to start that dialog? I think what you need to do is to look at the research. You need to look at it and say, Hey, the business case is that if you have a more diverse and inclusive company and board, it delivers more ideas, greater returns on investment, greater return to shareholders and just really make the business case. Now, does that mean you kick people out? No. But as they actually cycle through the process or you can expand your board to have more people of color, more women, and it will only add value to the bottom line of your business. But no one’s going to listen unless the business case is there. So that’s where you’ve got to start.

Lee Kantor: [00:15:14] And then, like you said, this isn’t something that just sounds good. It actually there’s there’s metrics that kind of back this up. This isn’t something that just sounds good and is a nice to have. There’s proof that this is a better way to do business.

Simon Mainwaring: [00:15:30] Absolutely, absolutely. You know, business has no tolerance or time for something that doesn’t deliver bottom line value. And sadly, but also in a good way. We’re now at a point where our future is so compromised by all these issues social inequities, you know, racial bias, as well as the climate and other things that companies are getting rewarded for making these changes. They are getting and they’re getting penalized by not making those changes. So it actually is a risk to a company now to have a dozen old white guys sitting on a board. Decade after decade. And you don’t want to expose the company to that risk. You’re not responsible to your shareholders and nor are you enabling, you know, a good future for the company. And so you look at the research, the business case is there. We are now at a moment in time where companies and their bottom line are being rewarded for showing up differently. And when you think about it in the next decade, the majority of you of the population in the US will be people of color and from multicultural backgrounds. You know, we need to reflect the reality of the country that we live in. And I think that, you know, this is only going to accelerate this expectation, especially as you’re seeing a lot of capital from, you know, investors and venture firms and so on now being directed towards people of color and multicultural communities because the statistics are so terrible, there’s such disproportion there, but it is changing quickly.

Lee Kantor: [00:16:58] Yeah, but the status quo is the status quo for a reason. It’s hard. A lot of folks aren’t raising their hand and saying, You know what, maybe I should give somebody else a chance. It’s like you said, you’re going to have to expand boards and you’re going to have to expand the leadership pool. It’s harder to, you know, ask people to leave or to get rid of people.

Simon Mainwaring: [00:17:17] No, absolutely. I think to your point, you know, when people naturally cycle out of their term on a board and so on, that’s one way or the other way is to expand the board or to start having sort of advisory boards or subcommittees and so on and nurture the next generation of leaders so that they can then take their place at the right time. I mean, there’s no there’s no substitute for talent. And when you find the talent and you nurture the talent, it will rise to the top. But we just need to widen our lens and recognize not that this is just good in terms of our conscience. It absolutely is, but it’s really good for business as well. So we’ve got to get going on it and go go faster now.

Lee Kantor: [00:17:56] Can you share a little bit with our listeners about B corpse? That’s kind of new for some folks, but I think it’s an important development.

Simon Mainwaring: [00:18:05] So where a B Corp and the best for the world, B Corp and what that means is that you are certified to have met the minimum criteria of what they have is a B Corp impact assessment. And what that impact assessment is is they look at all aspects of your company in terms of your supply chain, your environmental footprint, how you treat your employees and so on, and you’ve got to get above a score of 80. Now why? B Corp What I mean is Benefit Corporation, much like a sequel or an escort, which, you know, every company in the U.S. and around well in the U.S. at least, is either a, you know, b, corporate escort or a sequel. So a B Corp is a third type of legal entity entity and it gets incorporated into your articles of incorporation at the company. And basically, it allows you to take your values and how you want to show up in the world and build it into the company articles. And it holds you accountable so that every two years you’ve got to be reassessed and make sure you meet that minimum threshold. Why is that valuable? Well, firstly, it makes sure that you’re really showing up in a meaningful way across the board. But secondly, when you get B Corp certified and you can put that stamp on your company, people instantly look at it and say, Wow, this is a company that’s showing up responsibly in the world in terms of its supply chain, its people, its products, its marketing, and increasingly especially with younger demos like millennials and Gen Z, they want to buy from companies that are showing up that way. So it’s a really, really powerful shorthand way to hold yourself accountable, but then take that to market in a way that’s going to benefit your business. So you can always go to B Labs or B Corp Dot Net, and you can find out all the details there.

Lee Kantor: [00:19:56] So now this lead with we movement that seems to be happening or we’re encouraging it to happen more often. What is kind of your biggest success story that you’ve seen for companies embracing it?

Simon Mainwaring: [00:20:14] Oh, there’s so many. There’s so many younger throw a few quick action. Rapid Fire The largest retailer in the world, Walmart has announced Project Gigaton, where they’re partnering in a wee sense with their suppliers all over the world. Massive supply chain all the things that Wal-Mart sells to pull a gigaton of greenhouse gas emissions out of the air of carbon out of the air. Another example here in California, a smaller company, 30 year old outdoor power company called Prana, they thought they wanted to get plastic out of this, you know, the way they ship their products to retailers. So they developed a new folding system that means you didn’t need the plastic. And in one year, they took out 10 million plastic bags from their supply chain. They thought, What if we open that up to other people and they’ve now got one hundred and five brands involved? So time like just on the math. Ten million bags of prana times. A hundred other companies and those other companies may be exponentially more. That’s real impact or another. Another example in the B2B world, which sometimes people think, Oh, they don’t have to be purposeful because they’re not don’t have to face consumers. You’ve got companies like Interface, which developed a carbon assessment tool called EQ three that they’ve now shared for free with the entire built industry.

Simon Mainwaring: [00:21:34] The whole building industry, which is one of the biggest polluters on the planet so that they could all assess the carbon impact of what they were doing, so they can reduce it. So all of this is to say that it’s companies working with competitors or other, you know, companies and other industries to level up those industries. It’s companies working to get plastic and carbon out of their supply chain to make their reputations defensible in public. It’s companies developing new tools and technologies and products to do less bad and more good. Why so? Consumers buy more of their stuff because they feel good about buying those products? So, you know, there are so many examples, but the fundamental presumption is that we’re in this together. We are all suffering from the climate crisis the same way we’re all suffering from COVID, and we’re going to have to solve it together. So it’s not us against them. It’s not profit for profit sake. But let’s start with our purpose. Let’s work with others. Let’s level up our industry. Let’s make better products. And in turn, customers, consumers, employees will build our businesses with us.

Lee Kantor: [00:22:43] Well, if somebody wants to learn more about the movement and get a hold of the book or maybe get a hold of you or in your team, is there a website?

Simon Mainwaring: [00:22:51] Yeah. I mean, if you’re interested in consulting with we first, it’s we first branding. Com We first branding. But today is a very, very special day because my new book called Lead with We, which lays out a step by step. Blueprint for how any company of any size can actually drive growth while also solving for these issues, it’s out tomorrow on Amazon, or you can go to lead with Wycombe, Amazon or lead with weed and grab it. It will show you exactly what to do. All our 10 years of experience is laid out for you in a plan. Plus, give it to someone in business you know who would benefit because the more of us that do this, the better future will have.

Lee Kantor: [00:23:33] Well, Simon, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Simon Mainwaring: [00:23:37] Thanks so much, Leigh. Thanks to your listeners.

Lee Kantor: [00:23:40] All right, this is Lee Kantor. We’ll see you next time on Coach the Coach radio.

 

Tagged With: Simon Mainwaring, We First

GSU Main Street Entrepreneurs Seed Fund Demo Day 2021

November 8, 2021 by Jacob Lapera

Atlanta Business Radio
Atlanta Business Radio
GSU Main Street Entrepreneurs Seed Fund Demo Day 2021
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Georgia State’s Main Street Entrepreneurs Seed Fund (MSESF) program is supported by the Marcus Foundation with a $300,000 grant to assist underrepresented student entrepreneurs, recent alumni, and Georgia State community entrepreneurs with seed funding and mentorship to start and grow new ventures.

JamineMotonMKKhanJamine Moton And MK Khan / Georgia State’s Main Street Entrepreneurs Seed Fund

https://stats.businessradiox.com/35240.mp3

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JenniferSchererJennifer Sherer / GSU ENI Director

https://stats.businessradiox.com/35241.mp3

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ShilaNievesBurneyShila Nieves Burney / Zane Venture Fund

https://stats.businessradiox.com/35242.mp3

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CadeJoiner_Cade Joiner / Shred-X

https://stats.businessradiox.com/35243.mp3

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VirajPateViraj Patel / Kemnu

https://stats.businessradiox.com/35244.mp3

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MbrianblakeDr. M. Brian Blake

https://stats.businessradiox.com/35245.mp3

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Savannah Samples / Angel Assistance

https://stats.businessradiox.com/35246.mp3

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Ashley Richardson / Totem

https://stats.businessradiox.com/35247.mp3

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Ashley Bella / Artzy Bella

https://stats.businessradiox.com/35249.mp3

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Kelly Anne O’Neill / Dualboot Partners

https://stats.businessradiox.com/35250.mp3

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Kathryn O’Day / Atlanta Ventures

https://stats.businessradiox.com/35251.mp3

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Aaron Hurst / Endeavor Atlanta

https://stats.businessradiox.com/35252.mp3

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Karen Wheel Carter / Perimeter College

https://stats.businessradiox.com/35253.mp3

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Marcus Ruzek / Bernie Marcus Foundation

https://stats.businessradiox.com/35254.mp3

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Joshua Tatum / Carputty

https://stats.businessradiox.com/35255.mp3

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Paul and Daniela Salamanca / Preferred Roofing Supply

https://stats.businessradiox.com/35256.mp3

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Lexie Newhouse / Invest Atlanta

https://stats.businessradiox.com/35257.mp3

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Rejess Marshall / Karaoke Noir

https://stats.businessradiox.com/35258.mp3

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Tagged With: gsu, GSU MSESF Demo Day

Lynne Franks OBE With SEED

November 8, 2021 by Jacob Lapera

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Daring to
Lynne Franks OBE With SEED
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lynne-franksLynne Franks OBE is an entrepreneur, mentor, and founder of SEED.

Lynne has spent five decades recognized as one of the world’s major lifestyle experts, predicting and creating societal, business and consumer trends; initiating and promoting major events such as London Fashion Week and Green Consumer Week as well as advising major corporations on women’s engagement including MacDonald’s; Tesco; HSBC and Next.

She also created B.Hive, the world’s first women’s business club in partnership with Regus; was Chair of Viva women’s radio; put on the UK’s first women’s festival, What Women Want, and founded SEED, the women’s leadership platform based on her global best-seller, The SEED Handbook, the feminine way to do business.

Lynne was presented with her OBE for her contribution to Business, Fashion, and the Empowerment of Women.

Connect with Lynne on LinkedIn.

TRANSCRIPT

Intro: [00:00:02] Welcome to Daring To, a podcast that finds out how CEOs and entrepreneurs navigate today’s business world, the conventions they’re breaking, the challenges they faced, and the decisions that they’ve made, and lastly, just what makes them different?

Rita Trehan: [00:00:19] Well, welcome to Daring To. I’m absolutely thrilled today to have Lynne Franks OBE on our podcast. It’s a unique honor having read about your background, Lynne, I am humbled to be having the opportunity to talk to you. But more importantly, I think just the opportunity for people around the world just to hear about your life and what you’ve done. And I think, like, the inspiration and aspirations that you can help other, particularly, women, but not just women around the world to understand just what is possible. So, thank you so much for joining us today.

Rita Trehan: [00:00:58] Not only are you an OBE, you are an acclaimed author. We’ll talk about some of the books that you’ve written and some of the titles, I think, sum it up as we go through this podcast. But I want to start with a quote that struck me, that when reading about you it kind of hit the heart of what you are about and about the belief and passion about just what’s possible. So, you quoted, “You don’t have to be a business to be an entrepreneur. It’s part of your spirit, your passion to fulfill your life’s purpose, and manifest your dreams.” I don’t know, but it seems like that that’s the core of what you’ve done over time.

Rita Trehan: [00:01:40] Would you say that that quote that you have quoted about, it’s part of your spirit? I guess at a very early age, did you know that this was going to be your role in society, to be this massive influence or change maker around gender equality, around the role that women have, and just like the massive impact that society and communities can play in creating a fairer society base across the world? I mean, at 16 when you left school, did you go like, “I just know what my life ambition is. I just know where it’s going to take me.”

Lynne Franks: [00:02:19] At this point in my life, when I am in my early 70s, I still have no idea what my life ambition is. So, I certainly didn’t know at 16. But like you, Rita, I’m from a family of immigrants and my grandparents were immigrants. And I always had this enthusiasm and passion for new ideas. I also kind of always knew what was going to happen next. I still do, although I have to say COVID got me a bit by surprise. But generally I’m very intuitive about trends and how people, particularly women, want to live their lives, how they want to work.

Lynne Franks: [00:02:55] So, when I first started working with women entrepreneurs, when I wrote The Seed Handbook in 2000, I knew that more and more women would want to leave their corporate jobs and really start their own sustainable businesses. SEED is an acronym for Sustainable Enterprise and Empowerment Dynamics. And that’s then become a program which I’ve delivered all over the world, really, teaching how to start small sustainable businesses. So, no, I didn’t know what I was going to do then, but I always knew that I was going to be enthusiastic about whatever it was.

Rita Trehan: [00:03:29] So, you know, I think there are lots of young women today, older women today, women of every generation, who, if they were looking back and saying, “There you were at 16, you left school. You studied to be a shorthand typist.” But if those of you that are listening that don’t even know what that is, trust me, it was before you could text and all the rest of it. And it required actually the ability to really know how to think about letters and numbers. So, I remember it. You may not. But if you don’t, go back and look at it because, actually, it’s the start of communication. But you did that.

Rita Trehan: [00:04:10] But then, at 21, you did something, I would say, at that time must have been seen as trailblazing. Did you know at 21, there you are, you get encouraged by somebody to start a public relations company, and you do it. At 21, you start your own company. In your 20s, right? How does that happen? I mean, at that time, I can remember myself growing up, my parents told me, like, “Hey, you got to get a good education, get a good job. Go find you a nice man, Indian man, you’ll get married, you’ll have babies. That’ll be your life.” I remember that I’m like, “Really? That’s my life?” You were 21, tell me about it.

Lynne Franks: [00:04:52] Yes. I was actually studying to be a journalist, which is why I did shorthand typing. At that time, we didn’t have computers. We had typewriters, and shorthand was essential to make notes. And so, I got a job as a young journalist working for a big mail order company, actually. And I did a lot of training through that of knowing how to write an article, how to interview people, how to write. And from there, actually, I can never remember which way around it was. I worked on Petticoat Magazine, which was the first teenage girls magazine in the country, and I went in as a secretary. And I worked with people like Janet Street-Porter and Eve Pollard and others.

Rita Trehan: [00:05:39] And by the way, [inaudible]. So, I just want to push you now because people need to understand that impact that you had at 21 to be working with people that were icons in that time, that’s pretty special of what you brought to the table.

Lynne Franks: [00:05:53] Well, actually, I was younger than 21 when I worked for them – or with them rather. I was actually about 19. And in those days, which was the late ’60’s, age wasn’t really so much of an issue. I didn’t go to university. I didn’t even stay and do A-levels. And I did met a lot of people. And if you look at people like Richard Branson and quite a few other successful entrepreneurs, a lot of them, like me, left school at 16 in those days, which is just the way it was, because it was like we couldn’t wait to get on with things.

Lynne Franks: [00:06:24] So, I worked as a young journalist. I worked with these women who are great friends of mine still. And I got a job in PR by default. I wasn’t interested in being in PR. I couldn’t get the right journalist job I wanted. I got a freelance PR job. I found out what it was and thought I can do this really easily because it’s about people, it’s about connecting, communicating, writing all the things that I love doing. So, I met Katharine Hamlet, of course, who is a wonderful fashion designer, at a trade show and she suggested that I become her PR agent. And we were both 21, and she was going to pay me £20 a week, which she didn’t even have. And off I went.

Lynne Franks: [00:07:09] So, very rapidly, I got four young fashion clients and built the business up working from my kitchen table, which is how a lot of women start. So, I knew when I started talking about SEED and talking to other women about starting up from the kitchen table exactly what that meant. I mean, I’m sitting at my kitchen table talking to you now, and I’ve continually started new businesses from my kitchen table wherever I’ve lived, whether it’s been LA or London or Spain, or all the places I’ve traveled around in and had bases in.

Lynne Franks: [00:07:37] So, anyway, I started the PR business. And because I did things differently and because I was so enthusiastic and passionate about what I did, it built up very rapidly – it seems at the time it was rapid. And over 20 years, we became the leading fashion PR agency in the world, really. And in that time, I created London Fashion Week, the British Fashion Awards. I was also very involved in causes. I started what became the biggest AIDS awareness campaign, Fashion Cares, which MAC Cosmetics took over and still runs.

Lynne Franks: [00:08:14] And I worked for Human Rights Watch doing a huge music campaign with artists like Bruce Springsteen and Peter Gabriel, traveling the world, that was in the early ’70s. I launched Green Consumer Week. And was involved in all sorts of really interesting causes, and NGOs, and things on environment, things on human rights right back then in the early ’70s.

Lynne Franks: [00:08:40] And I always said to my team, which grew quite rapidly to about 50 young people, that as much as we work for commercial companies, we were always going to be in give back frame where we could work for causes that we really believed in for free. And so, that’s what we did. It was always a balance. And I had a fantastic team of what appeared then, to me, to be very young. They were very young. They were from working class backgrounds, many of them, they were mixed race, all races, all genders, and they were 17, 18, 19 kids that I met that I just felt had a real spark. And we’re all in touch now. And the majority of them have gone on to huge successes.

Lynne Franks: [00:09:21] And, of course, now are in their 50s and early 60s, and we’re all still great friends. And they all tell me that it was because I showed them they could do anything they wanted. We had young single mums also, people that really didn’t have a lot of opportunity in those days, and I gave them that opportunity. So, now, they say that it was my belief in them being able to do anything that they gave them their belief in themselves, boys and girls, actually men and women.

Lynne Franks: [00:09:49] And so, I suppose that’s what I still do. I suppose that’s one of my gifts is, not only knowing what’s going to happen next, but actually giving people, giving individuals, that confidence and belief in themselves. I still am doing it. I’m still coaching one-to-one top businesswomen. I coach entrepreneurs, start ups, community leaders, all women at this point. And I’m still doing the same thing. You know, it’s very easy for women, particularly, to lose their confidence and their sense of self. However, they may look successful on the outside. So, that’s what I do and that’s what I still do.

Rita Trehan: [00:10:27] [Inaudible] come from. I mean, like, there are so many women and men that your achievement is forget gender, forget the rest of it. I mean, your achievements have come from something inside of you that said – I assume. I don’t know. Where did it come from? And this ability to convince people and actually help them to see just what is possible, where do you think that came from? What was driving that for you, do you think?

Lynne Franks: [00:10:58] I don’t know. I really don’t know. We’ve been having a lot of Zooms lately – myself and the various people that work for me over that 20 years of the PR company – and when they tell me how I changed their life, I’m really very moved. I am very moved because I wasn’t aware. I just saw this potential in them and I’d say, “Come on, let’s do it.” I still do it. I still have a young team here today in Somerset, where I run this hub of a cafe and store. All my SEED work that I’ve done for years has come together in two 500 year old buildings in a little town here. And now I’m online, of course, as everybody is.

Lynne Franks: [00:11:34] And I still see the potential in people because I push myself and I just think that everybody can do anything if we allow ourselves and give ourselves permission. So, you know, if I can do it, and I left school at 16, and I’ve written books, and I do write them myself and I am a writer, I write all the time, then why can’t anybody do it? That’s how I look at it.

Rita Trehan: [00:11:55] So, let’s talk a little bit about it’s a bit of a bandwagon thing, right? I would say at the moment, a lot of companies say ten years go on and particularly in a few recent years have kind of jumped on the bandwagon of we’re diverse. And not just companies, societies, communities, governments, societal institutions. Two things, I think. One, at the heightened awareness of actual issues that are really important, gender issues, equality issues, societal role, if you like in building these communities and giving people that opportunity. I mean, you seem to have been able to sort of, like, weave that through the organizations that you’ve developed, the work that you do, whether that’s with individuals or with communities or through the books and publications.

Rita Trehan: [00:12:46] I mean, you were doing that with real results, I would say, versus it being a lip service, shall we say, that you often see being played to issues of importance. So, as you look back now at what you’ve done, where do you think we stand today on this stuff? Do you think that there’s been a significant shift? Like, we’re right in the middle of these discussions that are happening right now, which are happening right now, the COPT26 link? What do you think? I mean, are we really making progress? Like, have we maybe not progressed?

Lynne Franks: [00:13:23] I don’t think we’re making anything like the progress we should be. If you look at most corporations, banks, et cetera, it’s still a majority of white middle class men on the boards. If you look at governments, it’s still the same. If you look at the people that have been speaking at COP on the official UN boards, whether it’s the UK prime minister or the American president, whatever, it’s still white middle class men.

Lynne Franks: [00:13:46] The most interesting speakers that I’ve seen on the news – because I’m not in Glasgow because I knew it was going to be a bit of a nightmare – are the indigenous young women that have come over, particularly from the Amazon, who are very articulate and are telling their truth of what’s going on over there.

Lynne Franks: [00:14:03] I think, generally, what I’ve seen of COP26, which as Greta Thunberg says – and I can’t believe people like Boris Johnson try and take it over the blah, blah, blah – it’s just a talk fest of people with personal interests, financial interests in wanting it to be a certain way. I mean, if you look at the private planes that have come in to Glasgow, I think 47 limos that were following Biden –

Rita Trehan: [00:14:33] We’re all interested in the economy, right? We’re all interested in the environment and the mission. They forgot that thing, didn’t they?

Lynne Franks: [00:14:39] And it’s quite shameful, really. Biden had 47 cars in his cavalcade. It’s just unbelievable. And then, you see these beautiful young women who have somehow managed to get the budget together to come over from the Amazon, like Brazil, Ecuador, Peru and so on, who then say beautifully and eloquently what’s really going on in their countries. And how their president, the President of Ecuador, may stand on the platform saying how he’s doing so much for the environment. But the reality is, at the same time, he’s selling off to the oil companies all the time.

Lynne Franks: [00:15:11] I’ve been out to Ecuador. I’ve seen it for myself. I’ve been with this particular young woman’s people out there, the actual people right in the middle of the jungle. I saw what was going on. That was 12, 15 years ago.

Lynne Franks: [00:15:21] So, at grassroots, whether it’s indigenous women of all ages or whether it’s women from all over the world of all ages – I mean, Greta Thunberg, let’s look at her, 17 years old. What an extraordinary young woman – at the same time, we’re on the outside of the main hall yelling and trying to get in, I guess, and banging our way – that’s what I’ve heard from my friends who are there. And the so-called power of the patriarchal age of the corporations of the government are inside that hall.

Lynne Franks: [00:15:52] And it’s lovely having Prince Charles feeling – which is to an extent, I suppose – from his perspective fair enough, he’s been talking about this for 40 years, and suddenly everybody else is talking about the same thing. You’ve got David Attenborough inside. I saw a picture of Charles this morning with Stella McCartney, who is a fashion designer, who’s been very anti-leather and making ecological clothes and accessories for a long time, so good for her.

Lynne Franks: [00:16:19] On the whole, though, it’s still men. And women that are there inside, on the whole, are also playing the corporate game. So, they are trying to get the banks to stop financing fossil fuel, that’s a big move in the last two days, that’s great. But it is still men. So, where are the women? At grassroots, they are in communities, they are protesting, they are activists. They are coming together in collaborative ways all across the planet, whether it’s Africa, South America, UK, wherever it is, saying, “What can we do in our community?”

Lynne Franks: [00:16:57] And we have to do that. As far as I’m concerned, it will be women in leadership roles who will create the new future, a new future with a different kind of economy, a different kind of agriculture, a different kind of education. It will be from the women supported by beautiful men who understand it is time. The Dalai Lama is quoted as saying that the future of the world is in the hands of the women from the West.

Lynne Franks: [00:17:18] So, we have to really come together in collaboration and do whatever we can, whether it’s in our own street, our own town, or our own village, our own country, and indeed the world. That’s the way we’re going to make the change. So, there’s some wonderful women constantly talking.

Lynne Franks: [00:17:34] Vandana Shiva, for example, she’s an Indian woman. I’m sure you know of her. She’s a professor. She’s a scientist. And she is so passionate and she doesn’t take any rubbish from anybody. And she is doing seminars, like, everyday I see her on something or other saying how it is, how agriculture has to change, how the seeds for the very food that is being grown to put in children’s mouths has to be done in a different way than being chemicalized by Monsanto and other companies. I mean, she is an incredible powerhouse. I don’t know how old Vandana is, probably early 70s. Amazing.

Lynne Franks: [00:18:14] I mean, I’m in my early 70s too, and it’s about the wise women whatever age you are, 17 or 70, that actually are passionate and knowledgeable and will stand together and say enough is enough. We have to create change and this is the way we do it.

Lynne Franks: [00:18:28] And I want to give you a quote, which is actually from a wonderful man called Buckminster Fuller, who was a visionary architect and designer from America from the ’30s and ’40s, early ’50s. And I quote this all the time, and it’s very interesting to me that a lot of people are making the same quote, not because they’ve heard me say it, but because it’s right for now. And it says, “You never change things by fighting existing reality. To change something, build a new model that makes the existing model obsolete.”

Lynne Franks: [00:19:00] So, for me, that’s what women have to do now. We have to, with the men, create a new model that makes the old model the patriarchal greed and corruption that we’re seeing on a daily basis obsolete. And we’re doing something that is about growing food for the children. Everybody that has got any sense is talking about building a future for the generations to come, and that’s what our role is now as wise women. It’s not about just this generation or even my generation. I mean, my generation is now really there to help build the foundations for my grandchildren and my grandchildren’s children, and seven generations to come is what the indigenous women always say. And that’s what we have to do. And it will be the women doing that.

Lynne Franks: [00:19:44] And there is no time left, whether it’s environmental, whether it’s gender equality – of course, we have to have gender equality. It’s ridiculous if we don’t have it in this day and age.

Rita Trehan: [00:19:53] I don’t know about you, but I’m not going to be alive when we actually get pay equality. And I’ve just said, like, I can’t wait that long, like, for the next generation, because I won’t be alive then. Unless they develop this miracle drug that might keep me going. In my early ’50s, it saddens me to think we’re still talking about pay equality and we’re not going to achieve that for years to come.

Lynne Franks: [00:20:22] It isn’t about pay equality. It isn’t about us being in charge of our own finances, earning our own money with our own businesses. I mean, I’m looking now all sorts of ways of creating a new economy. And I’m talking to a lot of women right now of going back to the new economy based on the ancient. So, whether it’s barter, exchange, community currency, the banks are going through a collapse. We’ve got money being printed left, right, and center by all the governments. And to get through this current situation, which is mostly been about corruption anyway. And how can we create a new financial economic model?

Lynne Franks: [00:20:56] I was on a conference at the weekend and we’re talking about gross national product and GDP, and it’s always been based on the profits of businesses. What about what we’re doing to the environment? What about the people that are carers or in the home, the childcare, whether they’re men or women? Where’s that on GDP? So, the whole thing of the capitalist system has got to change and it is changing because it’s collapsing.

Lynne Franks: [00:21:24] So, when you talk to me about we have to have equal pay, no. We don’t have to have equal pay. We have to have our own businesses, our own organizations. We have to have different economy, a different way of working, and a different way of earning based on our true values, and not exploitation by big corporations. I’m feeling very, very angry and political at the moment, as you would have gathered.

Rita Trehan: [00:21:44] Good for you though. That’s what we need to hear, right? Good for you.

Lynne Franks: [00:21:47] All the rubbish that goes on from our own government is just pathetic. They sacked another minister today because of corruption. They tried to save him and his lies, and they couldn’t. I saw yesterday in the United States, the Republicans have come back into power or coming that way because the Democrats haven’t offered anything that has really got to people. And on the British TV news last night, they interviewed a lot of mums, mothers, white middle class mothers in the area of Virginia. They felt that they were going to be protected more by this guy had managed to convince them. It could be right, I don’t know.

Lynne Franks: [00:22:27] We have to protect our own children. We have to take power in our own hands. Not think that these men are going to do it for us because they’re not. So, that’s my feeling about it all. Over to you.

Rita Trehan: [00:22:36] So, assuming we can move over from that, a good friend of mine, a mentor of mine, a man, who’s very passionate about the role that women play. And we were both on the executive team for a company, and he turned around and he looked at the leadership team and he goes, “If you look around, this team is made up of male, frail, stale and pale i.e. white, old -” you said “- men.” And we’ve got the token for – whatever we want to call it – woman. And we need to change that narrative.

Rita Trehan: [00:23:19] And as an example, he would refuse to participate in a conference or a panel if there wasn’t equal representation, whether that be women or diverse groups or diverse ethnic groups. But we’ve been talking about this for a long time, right? So, what advice have you got to give to say like, “Let’s own that future.” The statistics tell us it all. We know women make most of the commercial decisions. They’re actually not only running homes and families on their own. And in the developing markets, we know that the youngest population is going to come from the developing markets.

Rita Trehan: [00:24:00] You know, Africa will have the youngest population of the world, and many of those are women that are doing great things, but their voices aren’t being heard. You know, you’re saying it’s time to do that and you’ve managed to create that momentum. So, what do we do around this ecosystem that we know, I think, actually has been heightened through COVID, a pandemic that hit the whole world that, I think, has brought societal issues to the surface to the extent we can’t ignore it anymore. We can pay lip service to it. But there is enough of a desire and movement. And you’ve been building that ecosystem, building that network through what you’ve been doing.

Rita Trehan: [00:24:39] What advice can you give to women to say like, “Let’s build that ecosystem much, much stronger and much, much faster”? If you could say three things or five things that if we just did individually or collectively, they might be really small things, but the multiplier effect is huge. What could they be?

Lynne Franks: [00:25:04] Okay. So, you said a lot of different points there on one statement. First of all, why does it carry on the way it is with white, stale, pale men? Because they’re the ones that invited people that look like them, sound like them, that’s what makes them comfortable. So, if you are chairman of the board and you are retiring, the board and you will find somebody that is like yourself because that’s what they do, because that’s what makes people feel comfortable. That’s number one.

Lynne Franks: [00:25:29] Number two, how can we change that? Well, women have to stand up and be seen and be heard and stay on track – very, very important – not to lose their confidence. How do we get that confidence? By supporting each other. Women have got to not gossip, not go into competition, not feel that threatened by other women. They’ve got to know that we’re all there for each other. And it’s hard because women can be highly competitive. We’re not perfect by any means. So, we have to kind of let go of that. And we have to realize that the only way forward is to do it together.

Lynne Franks: [00:25:59] And I work with a program which I call The Power of Seven, which is based on seven archetypes which are in all of us, for women, really. And it SEEDsower, which is the idea side of yourself; Alchemist, which is the transformational aspect — dreams to reality; Medicine Woman, which is about the well-being of yourself, and of the people and your project, people you work with, and people in your community; Storyteller, which is what we’re doing now, is telling our stories, whichever way we can, sharing them; Sky Dancer, which is about relationships and partnerships, building up; Spaceweaver, the inner artist and wisdom keeper who holds the space.

Lynne Franks: [00:26:38] Those seven archetypes, for me, which although I should totally relate to the modern world, so I am building up pods – as I call them. Again, I’ve been talking about pods for years. And suddenly this pod things come up – of groups of seven women who can work together taking those roles in that particular pod. And whatever women I meet, they always resonate more with one of those seven than the others, even though we’ve got all of them in.

Lynne Franks: [00:27:04] So, I talk about me, we, us. And you start with me, having alignment from those seven aspects of ourselves, our spiritual self, our wellbeing self, our ideas. We get into harmony and then we then get into a group of seven, a pod, to make changes in our community, work together in a large corporations, supporting each other – which I’ve done in places like McDonald’s. I’ve created that. Or, as I say, doing business in your own community or community initiative. And then, us, is when all these small pods share their stories and experiences and wisdom with each other. And then, we can create societal shift.

Lynne Franks: [00:27:43] So, me, we, us is about start with yourself, because if you’re not in balance, you can’t help anybody and if you’re not really focusing on your own well-being. And then, we is the group of seven; and then us is how we spread that out to create a societal shift that you’re talking about, from community to community, from pod to pod.

Lynne Franks: [00:28:03] Now, it’s a big dream, and I’ve had it for a long time, and I teach workshops on it all the time, and I do coaching on it. And if anybody is listening to this and wants to know more, they can find out. They can look up Lynne Franks very easily and find me. So, that’s how I’m doing it.

Lynne Franks: [00:28:20] Also, I believe in a cooperative society. I’ve written about that many years ago, which is about cooperation between men and women, cooperation between the human race and the environment, cooperation between the young and the old, between science and spirituality, between governments and NGOs, non-governmental organizations through business and civil society. So, really, we do not have a cooperative society. We have a society based on greed and power, still, and corruption.

Lynne Franks: [00:28:48] So, we, as women, have to stand up whatever suits us. If we feel like going on a protest march, go on a protest march. If we feel like just talking about it in a cafe to a couple of our friends, just do it that way. But we need to wake up. We need to become conscious. And we need to raise our vibration. Because our spiritual vibration, whatever our particular belief system is, is very important part of all this. So, it’s about keeping that essence [inaudible], that really alive.

Lynne Franks: [00:28:48] I’m a Buddhist. I chant twice a day. And that, for me, keeps me totally in harmonious balance with everything I’m doing. So, I think it’s an important thing that it doesn’t all go in the head, but it comes from the heart. So, I keep talking about how we have to live from love, not fear, because we live in a society which is fear induced, whether you turn on the TV news like I do or whether you open a newspaper, you’re going to get COVID, you’re going to do this, you’re going to do that. It’s all fear, fear, fear, fear. Now, we’re all wearing masks and no one can even see each other. That’s another good thing about Zoom. So, we have to come out of that fear state and be in a love state. And that’s it, women, men, children, animals.

Rita Trehan: [00:29:54] I think the power of seven is quite interesting, so I’m going to come back to it. Listeners, if you didn’t take that in, those seven elements, go back and listen to them. Because I think what you just described right now, actually, I put it in the commercial context. I put it in the societal. I’m a massive believer that organizations can have social impact and make money and be profitable. And that the two are good. And the two, if you do them right rather than just doing them lip service, you can create.

Rita Trehan: [00:30:27] But those seven that you just described – and really do go back and listen to them, play each one, and stop it. Pause it and listen to it again. To me, you described it –

Lynne Franks: [00:30:37] They can be found on my website as well. You can find them in detail.

Rita Trehan: [00:30:41] Of course. And we’ll definitely show that and give them the details for that at the end. But you really articulated, actually, it feels like what leaders need to have is the capabilities that they bring to the table today, don’t they? Whether they’re government leaders, whether they’re leaders of big corporations, I’m kind of hearing about this is the new leadership competency that somebody needs to have or this is the new leadership skill.

Rita Trehan: [00:31:07] I mean, you just described seven attributes that actually needs to embody, whether you’re a woman leader in the home, whether you’re a male leader of one of these massive corporations, that, by the way, if you are a leader and are listening and you are, you have a much bigger role to play today and people are wanting you to play a bigger role – if you’re listening, CEOs – around having a societal voice. Those seven elements, to me, describe what an organization should embody. Not just the leader, but an organization, whether it’s a community. I mean, it’s a pretty powerful concept that, as you say, not have them all.

Lynne Franks: [00:31:46] True leadership and the future is not about the traditional way we have now of the up, and then it goes down in a linear sense. For me, true leadership is about circular, everybody in a leadership role but doing their role as a leader. So, it’s really about holding it from the bottom. True leadership is holding from the bottom and supporting other people on their way up, particularly young people. That’s true leadership.

Lynne Franks: [00:32:15] And if you look at tribal elders, again, indigenous –

Rita Trehan: [00:32:19] They bring it together. It’s an ecosystem,

Lynne Franks: [00:32:22] … especially the women, they are not there to create some kind of powerful role for themselves. They are there to hold up the tribe. And that’s only natural –

Rita Trehan: [00:32:34] They are the enabler. It’s the enabler system. Lynne, there’s so much that we can cover, and I’m conscious that we’re probably going to have to bring it to a close. But in my head, I’m already going to the podcast that we should be doing on each one of those seven elements and what a woman can do. And not just women, guys, you listen, too, and young people, whatever age across the world, if you just took each one in core, there’s so much to be nurtured from that or have to hone in.

Rita Trehan: [00:33:10] So, I would say I’m conscious, like, as much as I want to continue, we do need to kind of think about wrapping this up. And we haven’t even touched on all the books that you’ve written. I want to know why the titles were the titles that you gave them. So, two questions to end on. One is, the titles of your books, they’re very powerful in the statement that they make. Question one, were you purposeful in thinking about the titles of the books of what women want?

Lynne Franks: [00:33:43] I didn’t write a book –

Rita Trehan: [00:33:46] The conference.

Lynne Franks: [00:33:47] It was the conference.

Rita Trehan: [00:33:48] Anything that you had done and how you have framed it has had a very powerful overarching message. It’s banging your face. And if you don’t see it, I don’t know how you miss it. Has that been conscious, question one? Last question to end on is what I ask everybody that’s been on this podcast, this is all about daring to. Daring to is about daring to be different, daring to challenge, daring to rip up the rule books and, actually, as you put it, I think, really eloquently, it’s not about creating and trying to improve what we had. It’s about creating something new. It’s about creating that new vision. So, what’s your daring to moment, desire, or aspiration? Those are the last two questions.

Lynne Franks: [00:34:38] What’s my daring to? Okay. So, the first question is, do I deliberately brand my books and my conferences on something that is going to have effect? Of course, I do. Of course, I do. So, I am a PR person by trade so I think branding. When I write a book, the title is the first thing I think of and then I write the book around that. Thank you for asking me that. Absolutely Now!, which is my first book; Grow, which is an acronym for Gorgeous Real Original Woman. It’s a modern woman’s handbook; anyway, Bloom – a lot of them are based around the metaphors of planting seeds in gardens, so all my work is around that, really.

Lynne Franks: [00:35:21] And then, what is my – what was the question?

Rita Trehan: [00:35:24] Daring to. Your daring to, whether it’s for you personally or for somebody else. Like, what’s your daring to moment? It could be something you’ve done.

Lynne Franks: [00:35:35] In the future? In the future?

Rita Trehan: [00:35:35] It could be something that you’ve done. It could have been in the past or the future. Whatever hits you [inaudible].

Lynne Franks: [00:35:42] There is one thing, I think of something and I do it. And then, afterwards, I think, “Oh, my God. That was stepping into the abyss.” But I’ve been on an English reality show, that was something I never should have done and that was stupid.

Rita Trehan: [00:36:02] I bet we all gained so much from having you on that. I can just see it. Like, it would have been fun and challenging. And you would have pushed them out of their comfort zone and said –

Lynne Franks: [00:36:15] The thing is you’re not in control on those things because it’s all produced. I mean, I still got lots more to do. Even at my age, I’m looking at how we can create a new feminine led economy, which is really the biggest dream I’ve got right now. It should be digital. How we can do that? So, I’m working with some women on that. You know, I just push myself ahead all the time and do crazy things. And after, I think, “What the hell am I doing?”

Lynne Franks: [00:36:42] But I get these ideas. I want want a women’s radio station. I think there really needs to be one. I used to chair one.

Rita Trehan: [00:36:47] You did. [Inaudible], right?

Lynne Franks: [00:36:49] Yeah. And I’d love to see one now, which is global digital radio station. There isn’t one, and I think there’s a real need. Something that could work in Africa and all over the world, really. So, those are ideas I still want to make and happen. And so, yeah, nothing left. You know, I’ve done a number of trainings where I’ve pushed myself to my limit, you know, jumped off telegraph poles at 60 feet in the air with a supporting harness on. I’ve done a lot, so I’m going to say I’m pretty fearless, I guess, and do crazy things all the time.

Rita Trehan: [00:37:29] And what a great end statement. Women, if you’re listening; men, if you listening, it’s about being fearless, being crazy, and pushing the limits. So, if people want to know more about you, Lynne, how can they get in touch? What’s your website? If you’re on Twitter or LinkedIn, what is the best way to connect and be part of this movement?

Lynne Franks: [00:37:50] Well, my website is lynnefranks.com, which is L-Y-N-N-E. lynnefranks.com, and you can get hold of me there. And there’s details about Power of Seven in there. I am on Twitter. I am on LinkedIn. I am on Facebook. I am on Instagram. I am on Telegram. You name it, you can find me. I am not hard to find. But the best place you can find me really is probably through my website at lynnefranks.com.

Rita Trehan: [00:38:15] Awesome. And, listeners, if you want to find out more about DARE and what we’re doing and some of the work that we have been focusing on, which is all around daring to be different, daring to challenge, daring to create new, you can find us at www.dareworldwide.com. You can get in contact with us on LinkedIn. You can contact me at rita_trehan on Twitter. We’ve got some really exciting research that we’ve just done and that we’re sharing.

Rita Trehan: [00:38:41] And it reminds me of a book that I read to end this podcast on, which was about Dead Aid, about all of the aid that’s given through international organizations around the world. It’s written by a young woman, actually, it isn’t about just giving economic developing markets money, it’s about helping them to grow businesses, helping create the economy. It’s called Dead Aid. And there’s a quote in there, it’s unknown, and it said, the best time to plant a tree was 20 years ago. Maybe now is about the time to plant the new trees. It’s something like that.

Rita Trehan: [00:39:22] But, basically, it was saying, we may have thought of this a long time ago and never really nurtured it, but let’s get on and do it right. Let’s get where we know we want to go and build a society that we want generations to be part of in the future.

Rita Trehan: [00:39:37] Lynne, I am inspired in awe. What can I say? Thank you so much for being –

Lynne Franks: [00:39:43] Thank you very much for having me here. It’s been a pleasure.

Rita Trehan: [00:39:46] Thank you.

Outro: [00:39:48] Thanks for listening. If you enjoyed the conversation, make sure you subscribe so you don’t miss out on future episodes of Daring To. Also, check out our website, dareworldwide.com, for some great resources around business in general, leadership, and how to bring about change. See you next time.

Tagged With: Lynne Franks OBE, SEED

Gary Decker With Win Moves Coaching

November 4, 2021 by Jacob Lapera

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Gary Decker With Win Moves Coaching
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GaryDeckerGary K. Decker is a Certified Professional Leadership Coach and the President of Win Moves Coaching. He has empowered business teams and leaders throughout his accomplished career across Finance, IT, HR, Legal, Communications, R&D, Supply Chain, Sales, and Marketing.

Gary helps business owners, leaders, teams, and team members navigate opportunities that allow them to thrive. He helps good leaders be great! Win Moves Coaching offers one-on-one, team, and peer group coaching programs in four primary focus areas: leadership, success, agility, and purpose.

Connect with Gary on LinkedIn and follow Win Moves Coaching on Facebook.

What You’ll Learn In This Episode

  • Leaders dealing with the great resignation
  • Job changers finding they need to do
  • Help people with change
  • Three most important attributes of a leader in 2021

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Coach the Coach radio brought to you by the Business RadioX Ambassador Program, the no cost business development strategy for coaches who want to spend more time serving local business clients and less time selling them. Go to brxambassador.com to learn more. Now, here’s your host.

Lee Kantor: [00:00:32] Lee Kantor here, another episode of Coach the Coach Radio, and this is going to be a good one today on the show, we have Gary Decker and he is with win moves coaching. Welcome, Gary.

Gary Decker: [00:00:43] Thanks, Lee. So glad to be here.

Lee Kantor: [00:00:44] Well, I’m excited to learn what you’re up to. Tell us a little bit about when moves coaching. How are you serving, folks?

Gary Decker: [00:00:50] So my focus as a leadership coach is helping good leaders be great. We all have challenges, we all have opportunities, and I just help people sort through that and find their vision and their mission and their purpose.

Lee Kantor: [00:01:08] Now what’s your back story? How how did you get involved in leadership coaching?

Gary Decker: [00:01:12] So I have a I have a long corporate career. I have more than thirty five years in leading and developing teams all around the world in a variety of functions in. I started my career in finance. I was a CPA at one point in my career. I then moved on to leadership roles in I.T. and in HR. And I’ve really worked to, as I said, develop teams and leaders all across a whole variety of functions and locations and geographies. So I’ve been coaching, it’s been part of my life and my DNA for that entire time from my first days in public accounting. Over time, I got involved with some organizations that do certifications and do training, and I ultimately got my professional certification in coaching and then went into it full time. I dabbled part time and had had side hustle going on in coaching for a long time, but I went full time into my business in early 2020.

Lee Kantor: [00:02:18] Now, can we talk a little bit about how when you were a CPA? Yeah. So obviously you were as a young person saying, I’m going to be a CPA at some point and you were going to choose that path. What attracted you to that? And then at what point did you say, You know what? I think there’s more to me than this, and I’m going to kind of branch out a little bit.

Gary Decker: [00:02:40] Yeah, it’s a great question. I went into a public accounting because I knew that it would expose me to a wide variety of clients and give me exposure to business and and and professionals that I didn’t have as a young person. And it’s exactly what happened. I had I had major clients each quarter of the year. I had a different major client and a variety of industries. All kinds of things. I’m a continuous learner have been since day one and I and I just loved that exposure. And when I realized that coaching was for me, was literally the first week of public accounting, when they sat down and said, OK, well, this is our this is our counseling process. We evaluate you after each job that you do, you have a discussion with your supervisor and then it goes up up the chain, so to speak, and we give you feedback. And then I got to do that with people that were assigned to me as a leader on different engagements. And it just really resonated to me the ability to get feedback, to act on feedback, to give feedback and help people develop and grow. And I’ve just taken that in every role that I’ve had ever since.

Lee Kantor: [00:03:58] And then you’ve been able to kind of expand the breadth of your knowledge so you can serve people in a variety of roles, not just finance and accounting.

Gary Decker: [00:04:06] Absolutely. When I went into leadership in the IT organization, we were in the midst of rolling out major system projects all over the world. So we were putting together teams, a very intensive effort of evaluating talent, internal talent, consultative talent and assessing them. And we had to build a very flexible environment to do that. So that’s where I created a career coach and counsel in my organization at the time. And that’s when the coaching that I got exposed to the coaching certification programs and it really it really took off and I got some. I replaced some of my letters, if you will, with with new coaching certification letters.

Lee Kantor: [00:04:47] And I would think just from a foundational standpoint, having that finance background really helps you in no matter what area you’re helping a client with, because you, it always goes back to the numbers at some point.

Gary Decker: [00:05:01] Absolutely. It’s the foundation of everything and and to be able to talk with a leader now and have that basic understanding of really all components of their business, it’s really, really helpful.

Lee Kantor: [00:05:14] Now what are you seeing in the marketplace? You’re hearing a lot about this period of time. We’re in this transition out of the pandemic, hopefully as soon as possible. And there’s this great I think they’re calling it the great resignation happening. A lot of people are reevaluating their priorities, changing careers or just pulling the ripcord and just saying, Look, I’m going to hit pause and I’m going to just regroup here a little bit. Are you seeing that? Is that accurate in the in the markets you’re dealing with? And how are the leaders kind of handling this kind of if it’s true, this kind of great resignation?

Gary Decker: [00:05:48] Yeah. Or. Great reshuffle, there’s a few buzzwords out there about it. It’s definitely happening, I see it a lot. And I guess what I’d say is good leaders that I see or leaders that are effective, I shouldn’t say good or bad, but leaders that are effective are listening to their people and really, really trying to get input and feedback and adapt and find new models of working, find ways to give feedback to people in a more effective way, I think. I think employees, from my experience, what I’m seeing is that most people that are leaving a job or a company are doing so because they’re not feeling connected, they’re not feeling heard. So the leaders that are less effective are unfortunately kind of holding on to the old way and waiting kind of waiting for it to come back. I’ve actually even heard leaders say things like, well, once once the the assistance money runs out and people really need a job, they’ll come running back. And I find that an interesting approach for a leader to be hiring desperate.

Lee Kantor: [00:07:00] Right? That speaks to their culture, I would think.

Gary Decker: [00:07:04] I think so, too, I think. I think it speaks to a lot. Leaders are really being challenged in this time to think about how they can influence and and give feedback to employees in a way that’s not, you know, foundation on face time and control and things like that. So it’s definitely a time of everybody’s learning this new dance, so to speak.

Lee Kantor: [00:07:29] And you know, there’s a saying that people don’t quit jobs, they quit. Bosses, are you seeing this kind of at the heart of that as well?

Gary Decker: [00:07:38] Absolutely. Absolutely. And I’m seeing the opposite. I’m seeing I talked to leaders and ask them about this kind of thing and the impact. I’ve gone to different organizations and and you look around and there’s there’s like no impact there. People are running around doing their jobs, happy to do their jobs. Those were the people that were like that before anything changed. Those were people that were sensitive and empathetic to their employees before anyone heard the word pandemic. So it’s without a doubt it’s it’s that type of leader that is continuing to be successful.

Lee Kantor: [00:08:18] It’s one of those moments, I guess, in time where you know, where they say the when the tide goes down, then you can see who’s wearing their bathing suit or not. This is a time where you’re seeing whose company culture and their people are really kind of practicing what they preach when they say their people are the most important asset. I mean, the the numbers or the numbers. If a bunch of people in your firm are quitting or have had enough, that might speak to what’s going on kind of as part of the culture of your organization?

Gary Decker: [00:08:48] Absolutely, absolutely. Yeah, that great Warren Buffett quote. You don’t know who’s skinny dipping until the tide goes out, and without a doubt that’s that’s happening. And you see it. And some leaders are having a real hard time identifying that and valuing that. So I love working with those kinds of leaders and helping them broaden their, you know, their vision and and think through some more flexible approaches.

Lee Kantor: [00:09:15] So now let’s talk about the leader. Like, say, something has occurred all of a sudden there. The turnover is extremely high. All of a sudden they’re seeing a lot of turnover where maybe historically, for whatever reason, they hadn’t been seeing this degree. Maybe there were symptoms, but maybe not to the degree that it is today. What is some advice you can give that leader to say, Hey, you know, we’re going to have to triage this right now, but here you’re going to have to kind of lay some foundational groundwork in order to really get through this.

Gary Decker: [00:09:43] Yeah. Well, one of the key things as a coach, I don’t typically give advice, so to speak, unless you know, the door is open and we do coaching where I will try to pull out from that person, what it is that they see and what they see as opportunities. And and sometimes I see many leaders will kind of knee jerk to, oh, I guess I have to pay more money. And yeah, that’s part of it. There’s a competitive component in compensation, but I’ll try and ask them and get them to think through. Are there other things that may be? Would be valuable to people, things I’ve seen creativity around the hours that they’re asking people to work, sharing roles in some cases where that might work. Thinking about other ways to provide development opportunities for employees. But I really try to get the leaders to to kind of think that through themselves, if they’re stuck in, there’s nothing I can do. And I’ve seen this as well. There are organizations that just can’t hack it.

Lee Kantor: [00:10:57] And then but so I mean, obviously, they’re going to kind of self all self author their destiny, but you’re going to be kind of hopefully opening their mind and maybe asking questions that open their mind to have them go down some productive path.

Gary Decker: [00:11:13] Absolutely. Absolutely. Try. And you know, I work a lot with people’s mindset and why are they stuck with that feeling? And you know, sometimes there’s a bad past experience that there’s no guarantee that that’s going to happen again. Or there’s a judgment that they’re kind of putting on top of their employees. And again, with empathy is a big part of this. And we learned a lot in in the depths of like when people in many companies had the opportunity to work remote and we all literally saw into each other’s living rooms and saw what was going on in people’s lives. We could. We had the chance to be more empathetic and and when when leaders can adapt to that and take that on and really see the really seek the ways that their employees want to be and have flexibility, that’s where that’s where it pays off.

Lee Kantor: [00:12:14] Now are you seeing this remote work? You know, obviously there was a need for it to be, OK, this is how it is now. This is the new reality that we’re living in. And now, as the pandemic is kind of waning a little bit and people are getting more comfortable of being face to face again. All of that, I trust my employees to be remote. Everything’s great as a remote is now kind of morphing into some hybrid version of remote. Because the workers obviously love remote, the leaders may not love the remote as much or feel like ultimately that’s the way to go. So now they’re kind of trying to have it both ways. How are you seeing that kind of evolve as we get through this pandemic?

Gary Decker: [00:12:57] Yeah, I think I think for the most part, and there’s always exceptions, but for the most part, employers that are not allowing some kind of flexibility are struggling to find people or will be continue to struggle to keep people. Most of the people that I interact with want some version of flexibility and and they’re frustrated by the fact that we prove that it could work. We prove that most organizations were more profitable, more more efficient in their operations. People were unshackled from having to commute and to, you know, do their hair, fancy or whatever you want to. You want to say people felt a lot of freedom and flexibility from that, and they’re demanding that in in the large part and leaders again, to my view, in my experience, effective leaders are are adjusting to that. Now do you see others? There are, I think there are some pride issues and some other non organizational matters that come into play.

Lee Kantor: [00:14:07] Now, one of the benefits of a remote workforce was that your workforce can be anywhere, right? Once you switch to some sort of a hybrid where you have to come into the office some of the time, you can’t be anywhere anymore, like you can’t have an employee, you know, a thousand miles away and then popping in on a Friday meeting on a weekly. I guess you could, but I mean, I don’t know how sustainable that is over time. But are you seeing that by saying that it’s hybrid? You’re basically saying that you’re you’re not, you know, then the world’s not your oyster when it comes to talent anymore, it’s still localized.

Gary Decker: [00:14:40] Yeah, absolutely. It’s exactly right. And I know some employees and some organizations struggle because of folks that moved away and or came up with some alternative arrangement, and now they’re stuck with the decision. Do I let them stay that way or do I force them back? And again, that’s not a that’s not a one size fits all answer, either. And and the leaders that I speak with, I asked them outright, well, what would be the downside of letting them stay where they are? And sometimes there’s an answer that makes sense. Oftentimes there’s not.

Lee Kantor: [00:15:23] And then so this is kind of a case by case basis for every organization, right? They’re going to just have to figure this out in the best way that they can. I mean, and it’s going to be interesting from the employee standpoint. I mean, in this probably contributes to this great reshuffling or resignation is the fact that, hey, I like living in my hometown with my immediate family and just being remote and getting my job done rather than living in this high priced city that I’m struggling and barely making it. And so my quality of life is not as great. So why can’t I have it both ways and each organization is going to have to answer that question?

Gary Decker: [00:16:02] Yeah. And it’s not just like, by the way, it’s not just like, Oh, this is cool. It’s usually because they’re getting help with child care, right? Or or they’re helping take care of an elderly parent or sibling. Or, you know, there’s people found. You know, that’s I don’t know. Maybe, dare I say, one of the upsides of pandemic is we all found out what’s important for us to care for. Right?

Lee Kantor: [00:16:27] And so now are you seeing any trends of how this is going to play out or is this literally a case by case basis in every organization is going to just kind of navigate it the way that works for that organization for good or for bad?

Gary Decker: [00:16:41] Well, I think the trend is, yeah, it’s a big case by case. From what I’m seeing is there’s without a doubt more of a general push to get back to in-person as much as possible. There is, you know, there’s still questions out there. There’s still, you know, the vaccine for young people is just starting. So I think there’s a lot of of still some hesitancy to push real hard on it. And a couple of organizations, I don’t I don’t personally work with any, but a couple I’ve read about forced everybody back and then said, you know, they pulled back from that. So I think we’re still very much in a transition and maybe through this winter, that’s going to continue, but it’s going to be interesting. You know, I talk about what’s new in twenty twenty two. It’s going to be interesting to see how that plays out. I really do think from what I’m seeing is the war for the best talent is going to require people to allow some version of flexibility.

Lee Kantor: [00:17:42] Yeah, I mean, just the fact that so many people were willing to quit with nothing as a backup plan just shows you how important this is. They’re not they’re not compromising when it comes to this quality of life that they were enjoying for so long.

Gary Decker: [00:17:57] Absolutely, absolutely. And they and again, as I said earlier, they need to. The child care question is huge the the pressures on the child care industry to staff and be ready for this or are there’s a lot of challenges there as well. So there’s there’s not a foundation for folks that they can rely on like they’re there was previously.

Lee Kantor: [00:18:17] Now when you’re working with a firm, is there a typical point of entry? Like, are they asking you to come in to solve some kind of urgent thing right away and then that expands? Or is it kind of it can come from anywhere? The way that an organization engages with you?

Gary Decker: [00:18:34] Yeah. So typically so as I as I describe, my ideal client is someone or an organization, either a person or an organization that knows they have a particular challenge. And they come to me and we talk about it and we we develop a plan of action around that challenge. It’s communication or leadership or something like that talent. But my my favorite is working with folks that don’t kind of sense they have any challenge, and we discover together that there are things there that that they don’t necessarily have addressed, or we start in one direction and uncover very common uncover that there’s something else that we need to we need to talk about.

Lee Kantor: [00:19:19] And then the way you deliver your services is a primarily one on one or is a group coaching you do workshops.

Gary Decker: [00:19:25] It’s all of the above. It’s primarily one on one, but I also do workshops and group work as well.

Lee Kantor: [00:19:31] And then it’s industry agnostic because of your background.

Gary Decker: [00:19:35] Yeah, absolutely. You know, and and I I market myself as a leadership coach, to be quite honest. And you know, it’s a little secret. Don’t tell anybody, but really anyone’s a leader, someone who has a direction that they want to go in and wants to get there. So I work with folks in all kinds of backgrounds and all kinds of situations.

Lee Kantor: [00:19:57] Now is it primarily senior leadership or are you seeing some organizations kind of have this coaching trickle down to middle management or below?

Gary Decker: [00:20:06] Good ones do. I mean, it’s the good. Organizations are seeing that, you know, in all honesty, we all could use a coach, I have a coach, we all could benefit. You know, the best, the best athletes in sports all have multiple coaches, right? We all can benefit from somebody outside of our day to day that can help us see something we don’t see and improve upon it. So good organizations are offering. I’ve I’ve worked with some organizations that offer this as a perk to their employees. One of the challenges there is that sometimes the leaders have a kind of a vested interest or a thought how they want to apply that that’s not how it works. If it’s really a benefit or a perk, the employee is going to get the benefit that the employee wants to get, not at the direction of the leader.

Lee Kantor: [00:20:55] And sometimes that coaching is going to reveal maybe this isn’t a good fit for the employee. Absolutely. So that’s part of the the unintended consequence of that.

Gary Decker: [00:21:05] Yeah. No, that gets a little tricky sometimes. Yes.

Lee Kantor: [00:21:10] Well, and ultimately, that is good for the organization because you want best fit, you know, just like you want best fit clients, you want best fit employees.

Gary Decker: [00:21:18] Absolutely. It’s funny. I I always practice that as a leader in in my corporate work. When, you know, other managers would be like, Oh no, I think, you know, I think Susie’s out looking for another job. I would approach that differently. I would I would say, Well, I think that’s probably good because at the end of the day and I had this at various points of my career where I had opportunities, I had to look side by side at what I’m doing now versus what I could be doing. And I want people that are sitting in in my organization that want to be there, right? And so to your point, if they if they don’t want you for whatever reason, I’m going to help them get to where they want to go.

Lee Kantor: [00:22:00] Right, that’s your job. I mean,

Gary Decker: [00:22:03] And it’s healthy, you know, right? It’s not good for the organization if they’re in the wrong place, right?

Lee Kantor: [00:22:08] And yeah, it’s an interesting time. Well, congratulations on all the success. If there’s an organization out there that wants to learn more about your practice or get on your calendar, is there a website?

Gary Decker: [00:22:19] Absolutely. Win moves, coaching, win moves, coaching and just contact me there and I’d be more than happy. I always do free consultation, and it doesn’t make sense to go anywhere unless we agree we’re a good fit for each other.

Lee Kantor: [00:22:36] Well, Gary, thank you so much for sharing your story. You’re doing important work and we appreciate you.

Gary Decker: [00:22:41] Ali, thank you so much. I really appreciate your time and and and I hope you have a great day.

Lee Kantor: [00:22:47] All right, this is Lee Kantor. We’ll see you all next time on Coach the Coach radio.

Tagged With: Gary Decker, Win Moves Coaching

Ash Merchant With Lionheart Partners

November 3, 2021 by Jacob Lapera

AshMerchant
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Ash Merchant With Lionheart Partners
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AshMerchantAsh Merchant is a business advisor, coach and senior executive fluent in a diverse range of topics in human capital, risk management, total rewards, workplace trends and diversity.

He currently serves as the Founder and President of Lionheart Partners, a firm specializing in Advisory Services, Leadership Development and Executive Coaching for clients in the US and around the world. Ash has developed a 27-year career through executive and partner-level leadership roles in the professional services sector.

He has served clients across a variety of industries with a main focus on serving C-level executives, various business unit leaders and their respective teams. Ash has successfully built a reputation of coaching and developing others while also taking exceptional care of client relationships.

His area of expertise is anchored in teaching clients how to effectively create, develop and maintain productive relationships in order to accomplish challenging business and personal growth results.

Ash has a proven track record in collaborating across domestic and international geographic regions to serve clients with excellence. He quickly assimilates into new environments and has keen understanding on how to mobilize teams and motivate others across multiple departments and functions.

Ash is a frequent collaborator with Leadership Foundry, a premier leadership and advisory consortium based in Atlanta, GA, to offer a variety of services including high potential leadership development and executive team development. A graduate of the University of Georgia- Terry College of Business, Ash also earned his Master of Business Administration degree from the Goizueta School of Business at Emory University.

He lives in Johns Creek, GA with his wife, Beth, and his sons, Will and Nate.

Connect with Ash on LinkedIn.

What You’ll Learn In This Episode

  • Career Risk Management
  • Developing Authentic Relationships

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Coach the Coach radio brought to you by the Business RadioX Ambassador Program, the no cost business development strategy for coaches who want to spend more time serving local business clients and less time selling them. Go to brxambassador.com To learn more. Now, here’s your host.

Lee Kantor: [00:00:33] Lee Kantor here, another episode of Coach the Coach Radio, and this is going to be a fun one. Tell you on the show we have Ash Merchant with Lionheart Partners. Welcome.

Ash Merchant: [00:00:42] Hi, Lee. Glad to be here!

Lee Kantor: [00:00:44] Well, I’m excited to learn what you’re up to. Tell us a little bit about Lionheart partners. How are you serving, folks?

Ash Merchant: [00:00:49] Sure. Thanks, Lee I Lionheart Partners is basically in the business of really two things, and that’s business advisory work and leadership development and executive coaching. So on the coaching and the leader development side, I work with mid to senior level executives and C-suite executives on helping them to get better, sharper, more effective with their teams in a corporate setting. And then on the business advisory. Part of my business, I serve as a brand ambassador to a couple of different companies where I help them grow their organizations.

Lee Kantor: [00:01:25] So what’s your backstory? How did you get into this line of work?

Ash Merchant: [00:01:29] So my back story is I spent a little over 20 years in the corporate world and worked for global companies, worked for Fortune 200 Company and really just built a traditional corporate career, had a couple of entrepreneurial detours along the way. And then in twenty eighteen, I left the corporate world, decided that I wanted to take my family and my family, and I decided to take a midlife gap year where we traveled the country and lived in an RV for a year. I was able to step out of the corporate world for that year and really get some definition and some clarity around the kind of work that I really love doing. And that was being with people and representing great brands and really coaching and guiding leaders. So upon our return is really when Lionheart partners started to grow and and really take off and I decided, you know what? I’m I’m OK with stepping away from the corporate world, but still serving the corporate world as an entrepreneur.

Lee Kantor: [00:02:37] Now what was that transition like for you? Just personally? Because going from being part of the large enterprise to being kind of your own boss in this kind of manner is risky for a lot of people and is not the smoothest transition for a lot of people. Was it smooth for you? Were you able to kind of navigate the waters from going from, you know, having a very deep bench of support to kind of being on your own and the kind of building as you went?

Ash Merchant: [00:03:06] Yeah, it’s a great question, Lee. And really the the things that I was used to in the corporate world where not only support but also frequent collaboration with a fair amount of people. And when you are a solopreneur or you start out on your own, it’s it can be very lonely feeling at times and at times. And what I found was I missed that and really have had to be a lot more thoughtful and intentional about creating opportunities where I’m able to collaborate with people, I’m able to work with groups and teams of folks to help replicate that. Of course, as an entrepreneur, there’s the risk-taking element to it. You’re basically going from some level of fixed salary or a fixed guarantee of income to the roller coaster ride of bootstrapping the company and getting it up off the ground. So that certainly from a pure timing standpoint, when we got back from our trip, it was the summer of nineteen and seven months later, we found ourselves in the middle of a global pandemic. So launching a business and growing a business in that environment certainly had its share of ups and downs and some uncertainty there.

Lee Kantor: [00:04:19] Now what does it look like when you’re dealing with your executives that are part of these larger organizations? What’s the temperature there? How are they feeling about what they’re seeing around them selves when it comes to the chaotic navigation of these kind of, you know, probably once in a lifetime time. So we’ve gone through over the last couple of years.

Ash Merchant: [00:04:41] You know, it’s interesting the the vast majority of the executives that I’m speaking with right now certainly have have gone through the just a strange and uncertain time that we had with regard to COVID. But even coming out of it, what has become front and center for many of my clients is this issue of retaining their best talent and continuing down the road of successful transition planning, succession planning. If you want to call it that and really getting this next generation ready to to take the reins. The recruiting market in many industries is hot right now. I would say that there’s a lot of a lot of folks that are back in the money truck up and they are poaching talent, and that’s pretty heavy on my executives minds right now and then.

Lee Kantor: [00:05:34] Are they seeing kind of a strategy that allows them to navigate this great resignation trend that we’re seeing in the marketplace, where lots of people are just pulling the rip cord and saying, you know, OK, life’s too short, you know, enough’s enough here. Let me take my break, and maybe they are going on their own version of your sabbatical, but they’re definitely pausing.

Ash Merchant: [00:05:58] There’s certainly some of that. I think what what we have to be careful of is that companies don’t actually lose sight of what the roots and the foundations were that actually kept people at those organizations. And I think it’s easy to it’s easy to throw down the card of, hey, we’re going to move to one hundred percent remote workforce or distributed workforce or the option of that. The reality is most companies are not suited for that 100 percent remote environment. And frankly, most employees, you know, unless you’re in a field that that’s the norm coming to an office, being in a location, maybe it’s not five days a week, but to but to go completely away from that. I don’t think that our economy is is going to be indicative of that. I think there are a portion of people that are going to take advantage of that in a good way. But I do believe that people still enjoy coming to work. People still enjoy the just even the informal banter or perhaps collaboration that takes five minutes versus, Hey, I need to go into somebody’s calendar. I need to schedule a 20 minute meeting on Zoom that just feels a bit sterile when it comes to relationship building and really just overall relationship management.

Lee Kantor: [00:07:22] Now, do you think that that’s generational? Do you think that the young people that have been born and raised on this kind of digital lifestyle and this kind of asynchronous conversations feel the same way?

Ash Merchant: [00:07:35] I think some do. I think what’s missing is, and I had this conversation with a client of mine is law firm, and we were talking about younger colleagues in the junior colleagues that are just sort of coming into the firm. And while they are used to a little bit more remote and perhaps more digital based work, what’s missing for junior colleagues is the ability to be coached and mentored and guided by perhaps senior level colleagues or even mid-level colleagues that there’s no substitute for doing that face to face. And I think it’s OK to have folks from a flexibility standpoint. But when it comes to really spending time and showing the ropes to our next generation, there’s only so much of that, in my opinion. And I’m a Generation X guy, and in my opinion, there’s only so much of that you can do in a remote setting.

Lee Kantor: [00:08:34] Now, part of your services are executive coaching. Are you finding that executive coaching is more and more prevalent throughout the organization rather than just at the highest levels nowadays?

Ash Merchant: [00:08:45] I think it’s starting to pick up speed at mid-tier levels. Certainly, it’s always been around for the senior most, you know, the C-suite and maybe one level below the C-suite. But what I’m finding is over the over the last few years, it’s that middle tier of of leaders that these are future officers of the company. These are future major decision makers within an organization and companies that are actually investing in that level right now. They really stand to benefit over the next decade or two as they prepare their leaders for bigger and better roles.

Lee Kantor: [00:09:22] Now, are you coming into organizations to help them kind of implement and set that up so that it can trickle down throughout the organization?

Ash Merchant: [00:09:31] We do, and we have conversations, and I also collaborate with other partners for these conversations. And you know, it’s funny when we talk about this type of work. Oftentimes the the phrase that’s thrown around as well, that’s that’s really soft skill development and and my biggest pushback on that is there’s nothing soft about these skills. I mean, these are these are tough and difficult skills to learn around emotional intelligence and executive presence and learning agility and resilience. I mean, these are these are not just loosey goosey terms that that we use. These are these are skills that oftentimes they might even trump somebody technical expertize. If you’re able to get work done because you have a high degree of emotional intelligence, or perhaps you’re just more savvy at dealing with executives.

Lee Kantor: [00:10:24] Now, do you think that those executives that are a little more skeptical about that feel that this is something that that budding leaders should be bringing to the table on their own? Or like, where do they think they should have gotten this kind of training?

Ash Merchant: [00:10:37] I think there’s a mix of it. You know, sometimes external candidates that come from other organizations that actually placed a higher priority on it. I think executives sometimes will expect that, you know, this is why we hired you. This is where you came from XYZ Corporation. That does this very well. But I do think that there’s there’s pretty widespread recognition right now that these are skills that do, in fact, not only need to be taught to some who’ve never been taught them, but reinforce to others who who maybe they have had it in the past, or maybe they have had exposure to it in the past. But like any training or development, it’s only as good as what gets reinforced on an ongoing basis after the training is done.

Lee Kantor: [00:11:20] So now in your work, you mentioned that you have a variety of kind of offerings advisory services, leadership development and executive coaching. What is usually the kind of the initial point of entry for you?

Ash Merchant: [00:11:34] So for the leadership development and the coaching work, it tends to be with business unit leaders, it tends to be with the heads of HR, it tends to be with what I would call anyone that sits in the C-suite that has recognized within their organization that there’s there’s a gap in terms of leadership or or some type of executive development. Types of folks that I’m dealing with tend to be presidents. Cfos rose in some of the larger companies. And then, of course, in the midsize or perhaps the private companies, it tends to be more the owners of the principals of the company.

Lee Kantor: [00:12:12] Now what are kind of some of the breadcrumbs that lead those executives to say, Hey, you know what, we should be calling the Lionheart, folks?

Ash Merchant: [00:12:21] Typically what what breadcrumbs I would say is, let’s say, for example, you have a leader that’s new in the role and somebody that’s probably been promoted a little bit, maybe a little bit ahead of schedule or maybe it’s their first time in that particular type of role. I tend to be brought in when it comes to helping leaders adjust and really get settled into a new role. I also tend to get brought in when there are situations where. We want to take leadership teams or senior level leaders to a next level. Maybe there’s a level of performance that has been historically good or maybe even very good, and leadership might bring me in to help get that leader to, OK, how do I take this up a notch? How do I take this up to the next level?

Lee Kantor: [00:13:13] Now, can you share a story of maybe one of your clients where you’ve had? I don’t want to say the largest impact, but maybe the most rewarding for you impact that you kind of move the needle in their business. Obviously, don’t name any names, but just maybe tell the back story that the challenge that we’re facing and how you came in and and kind of help them get to this new level.

Ash Merchant: [00:13:35] Yeah, happy to. I had really a wonderful opportunity over the last year to get to get to work with a medical device organization and then and was brought in to help a handful of their leaders to. And one in particular who just was very good on the technical side of things. I mean, nobody was going to beat this person in terms of technical acumen and and really understanding what that business was all about in the technical nuances to it. But as people skills were were sometimes rough or sometimes perceived as just not not as effective as you would want them to be. And so they’re they’re head of global manufacturing, brought me in and said, Hey, listen, you really do like this person a lot, and their contribution to the company is significant. We really need to help them really delegate more to their folks, really bring their bring their teams up in terms of performance and really help help this person not just be the superhero that puts on the Cape every time, but how do we amplify his his team leadership effectiveness? So over the last several months, I’ve had a chance to work with this particular gentleman, and in our sessions, you can just tell that over time, he’s starting to implement some of the ideas that we’re talking about. And they’re not my ideas. I’m asking any good coach will tell you that it’s never about the coach’s idea or the coach’s recommendation or consulting to that client. It’s about the coaches ability to ask the right kinds of questions to draw out the solution that the person most likely already has inside of them. They just need to find it. And it’s been incredibly rewarding, rewarding to see this person just sort of come into their own and uncover and unlock those solutions himself.

Lee Kantor: [00:15:38] Now, are you working primarily in a specific niche or is it kind of industry agnostic? Your work?

Ash Merchant: [00:15:45] I’m industry agnostic. I mean, my background professionally is in the professional services organizations, consulting organizations in that so as a as an industry area of expertize, that’s always an area that that I’m anchored in, and I could probably provide just some industry specific nuances around that. But outside of that, the beautiful thing about coaching and being an executive coach is many of the issues are in industry agnostic when it comes to how people are leading teams, how people are building executive presence, how they’re building their leadership brands, that that tends to not have leadership, it tends to not have industry requirements around it.

Lee Kantor: [00:16:33] Now any advice for the the budding coach out there that maybe isn’t an enterprise level role right now and is thinking of making the leap to being an entrepreneur, any kind of things you could share that might kind of smooth that transition.

Ash Merchant: [00:16:48] I think the biggest I think the biggest thing for folks is know what you’re good at. Know what kind of conversations you’re going to be good at. If you have particular areas of expertize within your organization right now, know I was having a conversation with a budding coach who’s coming out of the health care industry. And the comment that I made to her recently was, you have such domain expertize in this area, and health care tends to be one of those industries that really prizes that and really values people that are coming in with health care experience. And and I said, dig into that and really show people what kind of domain expertize you have and how that can, how that can benefit your client.

Lee Kantor: [00:17:32] Well, if somebody wants to learn more about your practice and maybe get it on your calendar, is there a website?

Ash Merchant: [00:17:39] Absolutely. Please visit me at lionhearted partners and I’m active on LinkedIn as ash merchant and happy to happy to respond via email as well. Ash at Lionheart Partners.

Lee Kantor: [00:17:55] Good stuff as well, thank you so much for sharing your story today, you’re doing important work and we appreciate you.

Ash Merchant: [00:18:00] Lee, thanks so much. It’s a pleasure being with you today.

Lee Kantor: [00:18:03] All right, this is Lee Kantor. We’ll see you next time on Coach the Coach radio.

Tagged With: Ash Merchant, Lionheart Partners

Patricia Karam With Mission Recruit

November 3, 2021 by Jacob Lapera

MissionRecruit
Atlanta Business Radio
Patricia Karam With Mission Recruit
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PatriciaKaramAs the CEO & Founder of Atlanta-based Mission Recruit, Patricia Karam is the driving force introducing human design to corporate America.

With more than a decade of experience working with Fortune 500 companies nationwide, she launched Mission Recruit with the vision of delivering best-in-class services by combining the sophistication of a large recruiting company with the heart and personalization of a smaller staffing agency.

Her extensive background in the industry started with a corporate recruiting career with a global leader in the IT staffing industry before transitioning to national staffing, as well as positions in strategy and philanthropy.

Her strong entrepreneurial spirit is a result of her parents’ influence, immigrants from the Philippines, who taught her life’s most important lessons – and above all – the significance of giving back.

Connect with Patricia on LinkedIn and follow Mission Recruit on Facebook.

What You’ll Learn In This Episode

  • History of Mission Recruit
  • Mission Recruit as one of USPAACC-SE’s Top Ten Asian American Businesses

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Atlanta Business Radio brought to you by on pay built in Atlanta. On Pay is the top rated payroll and HR software anywhere. Get one month free at onpay. Now here’s your host.

Lee Kantor: [00:00:31] Lee Kantor here, another episode of Atlanta Business Radio, and this is going to be a good one, but before we get started, it’s important to recognize our sponsor on pay. Without them, we couldn’t be sharing these important stories today on Atlanta Business Radio. We have Patricia Karam with Mission Recruit. Welcome, Patricia.

Patricia Karam: [00:00:50] Thank you so much for having me. I’m so excited to be here.

Lee Kantor: [00:00:53] Well, I’m excited to learn what you’re up to. Tell us a little bit about Mission Recruit. How are you serving, folks?

Patricia Karam: [00:00:58] Yeah, of course. So I started Mission Recruit about two and a half years ago after giving birth to my third child. So at Mission Recruit, we are a recruiting services firm, so we have three primary pillars. First is foremost best in class recruiting services for a midsize and Fortune 500 companies. Second is our mission to give back. So we partner with a local domestic violence shelter and human trafficking center to donate back for every placement we make. And then thirdly, to keep the human and H.R. through human design. So we’re really excited about it.

Lee Kantor: [00:01:35] So tell us about that last pillar. How did that come about?

Patricia Karam: [00:01:39] Yeah. And you know, that’s kind of our pivot pillar if you think about 20 20 and how we can change with the times historically with personality assessments, it’s a long questionnaire. And usually when people respond or answer the questions, people think of leaders in mind or what the company would want an employee. So maybe consciously or unconsciously, people don’t have the most authentic answers. And that’s why I really like human design, especially with everyone working remotely. I feel like it’s very important to keep the human in H.R.. So what human design is? It takes the eastern and western practices, principles and science to create your unique human design profile in. There’s five specific types, which I have a human design expert on team who leads these, and we offer it through individualized PDFs as well as workshops for team members. So it’s really exciting.

Lee Kantor: [00:02:45] And then, as you mentioned, as a lot more organizations are going remote to have this kind of congruent culture fit is so much more important. I would think now it’s always been important. But now it’s even harder when you know humans and humans aren’t interacting face to face, it’s all done remotely. You really have to be mindful about this.

Patricia Karam: [00:03:06] Oh, exactly, exactly. And that’s why I think it’s so important, because I believe I truly believe human design helps you professionally, but also personally to understand yourself and how you work with others and understanding everyone else’s human design type, especially if you’re a leader. And if you’re looking at your team, it’ll help you as a leader, figure out how to motivate team members specifically based on their design type.

Lee Kantor: [00:03:31] Now, can you talk a little bit about your back story? How did you get into this line of work?

Patricia Karam: [00:03:36] Yeah, well, I don’t want to date myself, but when I graduated from university back in the 2000s, I remember the hottest trend was pharmaceutical sales, and I wanted so badly to be in pharmaceutical sales, but instead I got an internship with Intuit, which I’m so thankful for because I love the IT industry. And so I started there, and eventually I realized I wanted to be more, more interacting with humans. So I I got into it staffing, and I worked everywhere from the largest I.T. staffing firm in the nation to the largest staffing firm globally to a small mom and pop shop. And I realized I saw what didn’t work and what didn’t work, what did and didn’t work, and I just decided to create my my own with the intention to give back also.

Lee Kantor: [00:04:31] So now what kind of drives you to have this kind of philanthropic portion of your business? Like why is that such a core part of the DNA of the firm and not just something that, OK, this is something I want to do on the side, but to actually incorporate it as part of the organization?

Patricia Karam: [00:04:49] Oh gosh, yeah, that’s a really great question. And I think it’s I think a lot of it has to do with being first generation here in the States. My parents are from the Philippines, and so I saw what it looked like to not be as abundant when you first move over here and they really worked hard to give us a really great life. And along the way, I’ve heard stories friends who’ve been involved with domestic violence and human trafficking. It’s huge in the Philippines. And so I thought if I if I can create a company and be abundant with my company, why not give back? There’s there’s no harm in that. So that’s. Always been something important to me.

Lee Kantor: [00:05:32] So now, how has it been for you kind of creating this firm around, you know, around these kind of key core values to you and also just being an entrepreneur as as opposed to coming from, like you said, you work for some of the largest companies in the industry to now doing your own thing. And you know, that’s a different kind of experience.

Patricia Karam: [00:05:58] Yeah. You know, it was really big for me to offer a more personalized solution when you’re working for a company that’s too big, which there are great, huge companies out there, of course. And a lot of huge companies are my clients. But I just wanted to give an individual approach a more authentic approach where I could be myself, and that would be OK. And I also wanted the freedom to do do anything I wanted in this role, too. So it’s been a lot of fun for me.

Lee Kantor: [00:06:25] But how has it been from kind of when you’re working for somebody else, you’re kind of a cog in the machine and then now you’re running your own firm and you’re deciding kind of what’s what and where everything goes. So. Has that been a challenge or was this a smooth transition to working for yourself from working with a larger enterprise?

Patricia Karam: [00:06:44] You know, it’s always a challenge. And and when you go from having a great salary to doing it yourself, you know, that’s a lot of investment and a lot of risk. And I definitely wasn’t making as much I was as I was used to when I first started out. But with great risk comes great reward. So I think it I think overall it’s been really great. But yeah, it was very hard, especially. I was my second year during the pandemic, but we were still able to be profitable, which I’m super thankful for.

Lee Kantor: [00:07:19] Yeah. Now do you have any advice for other kind of entrepreneurs that are thinking about making that leap from having a corporate job to going out on their own? Like what? What would be some advice around recruiting team members to join you on this adventure?

Patricia Karam: [00:07:35] Yeah, I would say do it in the staffing industry. Specifically, you have a non-compete, so you have to make sure to abide by that non-compete. But I would say start while you can. And when when your company becomes more profitable and it’s right financially, then turn in your notice. But I wouldn’t I wouldn’t quit until you’re you have something going financially.

Lee Kantor: [00:08:01] Now, recently your firm was recognized as one of the top 10 Asian American businesses. How did that come about?

Patricia Karam: [00:08:10] Oh yeah. Oh gosh, what an honor that was. I I have a client who, a client and a friend who is on the board and she nominated me. And when you’re nominated, they go through a review process. And I think because I was able to pivot and I was able to introduce human design and also philanthropy, I think that I was chosen to be one of the top 10, which is a huge honor, especially because the month that I received the award was the same month as the Filipino-American History Month in the U.S., so it was very cool.

Lee Kantor: [00:08:45] Wow. That was kind of serendipitous. Now talk about your decision to become a certified woman business enterprise. Has that helped you in your kind of in finding new clients and kind of separating yourself from others?

Patricia Karam: [00:09:01] Yes, absolutely. Actually, this was another reason why I wanted to branch out on my own because I realized companies, especially these huge Fortune 500 companies, have diverse spend. So this is also another recommendation if anyone’s looking to start a company. If you’re in any way diverse minority woman, veteran owned, any type of diversity, you can obtain a certification. I would highly recommend it because of the diverse spend budget that companies have. So, yes, I have been able to get in a couple of my clients specifically because of the certification.

Lee Kantor: [00:09:35] Now, who is the ideal client for you? What is the kind of the perfect fit for your firm?

Patricia Karam: [00:09:41] Oh yeah. Any and all. So usually we place high level I.T. professionals as well as executive level, and I do some marketing and sales, so it could be anywhere from startup to midsize to Fortune 500 companies. I welcome all clients.

Lee Kantor: [00:09:59] And then the pain they’re having is they’re just frustrated. I mean, in this kind of job market is it’s extremely challenging and it’s hard to do it on your own. So that’s why you would kind of partner with Mission Recruit to help you fill those hard to fill roles.

Patricia Karam: [00:10:14] Absolutely. Not only that, but we also screen for culture fit. So you have some companies who want heads down in other companies who want someone who’s collaborative. And so we also help with not only the technical fit, but also the culture. All fit.

Lee Kantor: [00:10:31] So that sounds a little different than some other recruiting firms.

Patricia Karam: [00:10:35] Yeah, you have some that just for every opening that would send 10 to 15 resumes. It’s really, really our responsibility and core value to only send the top two to three candidates per opening because we want to save time for our clients. That’s that’s the whole purpose.

Lee Kantor: [00:10:54] Now, if somebody wants to learn more about your firm or get a hold of you or somebody on the team, what is the website?

Patricia Karam: [00:11:01] Yes, it’s mission recruit and we’re on all the socials and I would love to hear from anyone and everyone.

Lee Kantor: [00:11:07] Good stuff. Well, congratulations on all the success.

Patricia Karam: [00:11:11] Thank you, Lee. I so appreciate it.

Lee Kantor: [00:11:13] All right. This is Lee Kantor. We will see you all next time on Atlanta Business Radio.

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Tagged With: Mission Recruit, Patricia Karam

Dominic Vogel With CyberSC

November 2, 2021 by Jacob Lapera

CyberSC
High Velocity Radio
Dominic Vogel With CyberSC
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DominicVogelAs Founder & Chief Strategist at CyberSC, Dominic Vogel holds a proven track record within cyber security across multitude of industries (financial services, logistics, transportation, healthcare, government, telecommunications, and critical infrastructure).

Dominic actively participates in the Vancouver security community and is a well-respected cyber security expert for appearing on media news outlets across North America and Internationally on BBC World News. Dominic is highly regarded as a cyber security thought leader and was recently appointed to the BC Provincial Cyber Security Advisory Committee.

Dominic focuses much of his energy on providing strategic security leadership to technology start-ups and small/midsize businesses to proactively solve their cyber risk challenges. He strives to provide practical cyber security advice to his clients and actively turning the security consulting world upside down.

Connect with Dominic on LinkedIn.

What You’ll Learn In This Episode

  • Cybersecurity
  • Every kind of industry is at risk
  • There are ways that you can protect yourself and and not become a victim
  • Cyber ethics

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia, it’s time for high velocity radio

Lee Kantor: [00:00:13] Lee Kantor hear another episode of High Velocity Radio, and this is an important one today. On the show we have Dominic Vogel with CyberSC. Welcome, Dominic.

Dominic Vogel: [00:00:23] Thank you, Lee.

Lee Kantor: [00:00:24] Well, I’m excited to learn what you’re up to. Tell us a little bit about cyber S.C. How are you serving, folks?

Dominic Vogel: [00:00:31] Well, I like to see that we serve the lifeblood of the economy. We work with small and mid-sized organizations right across Canada, the U.S., and really help business owners and executives grapple with with cyber risk because it just keeps growing by the day.

Lee Kantor: [00:00:45] So now do you mind educating kind of the listener about the threat of cybersecurity? It’s in the news. A lot of people. It happens so frequently they may not understand the prevalence, and they may not understand how it can impact a small business. It’s not just the big guys that get hit with this.

Dominic Vogel: [00:01:06] Absolutely, you know, and it’s a strange paradox of sorts in which a lot of people, especially the small midsize business community, they don’t really understand that actually, globally, the vast majority of cyber attacks are focused on the small and mid-sized organizations, and it’s very much an existential risk for them. You know, mainstream media may cover, you know, the big data breaches from big, big companies, big organizations, Colonial Pipeline, what have you. But for every, every big company you see experienced a data breach. There’s about five to 10 smaller ones that aren’t in mainstream, but they go out of business because they don’t have the war chest to survive a cyber attack or a data breach. And one of the most prevalent threats right now, especially among small mid-sized organizations, is something called ransomware. It’s basically like kidnaping the twenty first century where your IT systems, your data basically held hostage and you have to pay a ransom in order to regain access to that. And it’s like a digital wild fire right now. Says organizations are just getting hit left, right center with it.

Lee Kantor: [00:02:09] And then, while every kind of industry is at risk, this is especially dangerous for financial services. Supply chain health care, I would imagine telecommunications. Anything that deals with the government or infrastructure I would imagine are really. This is not a nice to have. These are must haves.

Dominic Vogel: [00:02:30] Oh, absolutely. I tell you that the the magnifying glass is even brighter or the scrutiny is even tighter in those sectors. But one of the things I often tell people is that we live in a digital economy. Pretty much every company relies on its data, whether it be manufacturing companies, whether it be a five person company. If you lose access to your data, the ability to access key IT systems, you’re unable to do business. And if you’re unable to do business, you’re unable to serve your customers. If you’re unable to serve your customers, you’re not making money. And I always jokingly say that unless you’re selling tacos on the back of your Volvo and all cash deals, you are a digital company. That’s just the economy in the world we live in today.

Lee Kantor: [00:03:16] And then to educate the listener about the people who are kind of doing these kind of deeds. It used to be, you would imagine, some kid in the basement, you know, eating Cheetos and drinking Red Bull and just doing this as a prank. But these are these are sophisticated players here. This is their job. They approach this like middle management, right where they’re going into office buildings with whiteboards, and they’re brainstorming to try to find the most effective ways to penetrate a system.

Dominic Vogel: [00:03:49] You’re absolutely right. I mean, you know, well, all of us are stuck in what I refer to as nineteen ninety five level thinking when we when we think about cyber criminals. That was absolutely true back in the mid 90s and into the early 2000s. It was mostly just disgruntled teenagers wearing hoodies in the in their mother’s basement. That’s not true anymore. What we’ve seen, especially over the past 10 years, is a rise of what I refer to as the professionalization of cybercrime. Every single criminal syndicate organization in the world invests heavily in being able to commit cybercrime. Cybercrime has actually surpassed the drug trade as being the most profitable crime throughout the world. The reason being it’s safer. It scales a heck of a lot better than drug trafficking. You can commit these crimes anywhere in the world, and being caught is the risk there is really, really low. So that’s what we’ve seen just so much money being invested by criminal organizations because cybercrime is such a profitable crime for them. And that’s why I often tell people now is that we have to understand we’re not going up against the amateurs, we’re going up against professionals. So organizations keep taking an amateur approach to cybersecurity. Well, it’s like any amateur going up against a professional in anything you’re going to lose 10 times out of 10.

Lee Kantor: [00:05:07] So let’s give the listener some relief. There are ways that you can protect yourself and and not become a victim. Talk about cyber ethics and how you’re actually helping people prevent some of this and so that it doesn’t impact their businesses.

Dominic Vogel: [00:05:24] Absolutely. And I’m a big believer in doing the basics and doing them well. You know, a lot of people think about cybersecurity. It means, oh, we have to spend hundreds of thousands of dollars on state of the art security and firewalls and what have you. That’s really not the case. You know, it’s really just a matter, a case of embracing what I refer to as cyber hygiene and doing those basics and doing them well. And that’s where an organization like ours, like Cyber, see where we come in. We work with whether it be a business owner, CEO, CFO, CEO, someone who is ultimately responsible for the well-being of their organization. And cybersecurity falls on their shoulders. But it’s not something that they truly understand. And we go in and we really go through a what we refer to as a maturity process to be able to identify what are the most critical data assets in your organization. Do you know where they are? Do you know who has access to them? And we start building security controls around that thing and just doing some basic, basic stuff. One of the things which I always talk about if your listeners take any practical tidbit away from our little chat here is that they need to embrace what’s referred to as multifactor authentication. And that’s where you’re no longer just using a username and password to log into a system where you’re using username, password and another form of authentication. So that could be a one time code that gets sent via text message or via email to your phone. Perhaps you have what’s referred to as an authenticator app on your phone. It’s really just adding an extra layer of security, and that is one of the most effective techniques that people can embrace right now in terms of lowering their cyber risk for their organization. And for the most part, it doesn’t cost anything. Most of the systems, especially their online systems, whether they’re using for email or for remote access, those capabilities are generally built in. Most people just aren’t making use of it.

Lee Kantor: [00:07:12] Now, in the work that you’re doing, you’re obviously protecting data for your clients. And and this is something that the client obviously has a need to protect the data. That’s important, but it isn’t. The value you provide goes beyond that, doesn’t it? Because of if my data is protected well and I can show that if I was to sell my company, if I wanted to merge with another company, I would imagine that my company is that much more valuable that I’ve checked that box in terms of the due diligence of whoever is my purchaser. And so I would imagine this is more than just an insurance policy. This is something that can really. It’s not an expense. It can really improve the value of my company.

Dominic Vogel: [00:07:58] And it’s so great to hear you bring that up where you go. And that’s really it’s about adding value to your business. It’s about supporting the growth of your organization’s business. You know, this is especially true for even even before you even get to the point, maybe even selling or having your company acquired. You’re happy to be on business to business, especially if you sell to. You mentioned the government sector. If you sell to within regulated industries like financial services, you’re selling to Fortune five hundred Fortune 1000 companies. If your company is able to actively demonstrate in a quick fashion what your security capabilities are, that puts you at a competitive advantage compared to maybe your one of your competitors who is not investing proactively in cybersecurity. And we’re really seeing that right now as large organizations are digging deeper, they’re doing greater due diligence on the vendors that they rely on, and they’re saying, No, sorry, we can’t do business if your company isn’t able to demonstrate its cybersecurity capabilities. And we’re seeing that more and more with mergers and acquisitions, as well as part of due diligence. For the longest time, it’s always been let’s do the financial operational personnel due diligence. Past few years, we’ve seen cyber risk due diligence become increasingly more common and the organizations doing much more digging there. So if you want your company to be acquired successfully, especially one of those more regulated spaces, you need to be investing in cybersecurity now. It’s going from not just being, it’s going from being a table stakes item to being a source of competitive advantage in value and growth for your organization.

Lee Kantor: [00:09:34] Right. And like you mentioned in some of these heavily regulated industries, this is a must have. You can’t even do business because you’re putting everybody in the network at risk by you having places that can be kind of penetrated. Now that gives the bad guy away in to everybody.

Dominic Vogel: [00:09:51] That’s that’s exactly the case, you know, and there’s a watershed moment when Target, the large retailer, experienced a data breach. And I’m going to say that was about 10 years ago. It wasn’t actually target that was compromised. It was there. Each vac vendor, which is which was a mid-sized organization, they were compromised. And then there was through that access to target. The target ended up being compromised. That end up being a watershed moment because it was at that point forward. And with each passing year, the scrutiny has gotten tighter and tighter, where the large organizations started really clamping down on the vendors that they rely on day in and day out. So that was a turning point, especially over the past year. We’ve seen those screws just get tighter and tighter and tighter to the point where, again, if you’re in a regulated space, it’s table stakes and more and more so in other spaces, it’s becoming a source of competitive differentiation.

Lee Kantor: [00:10:45] Now is this something that only the big guys can afford? That you have to hire a chief technology officer or a CIO or somebody that is just, you know, 24-7. This is all they’re thinking about that if I own that five person company, I can’t afford to, you know, take 20 percent of my personnel and put them on this. I, my business is too small to do that. Is your solution something that that the small guy can take advantage of it? Or is this something that they got to kind of grow up a little before they can afford to deal with this?

Dominic Vogel: [00:11:24] No, and I appreciate you bringing this up. I mean, that was very much the genesis for our organization we saw in school almost 10 years ago from when we started the organization was that the the little, the little guys, the little organizations, they were being priced out of getting good, actionable guidance and advisory capabilities from organization, those security organizations and security vendors. That’s when we started and we saw that there’s an opportunity to really help this fall in mid size market. They should be able to access that. That’s where our services and there’s two sets of services that we provide. One is we provide fractional or virtual cyber risk leadership. You’re absolutely right in that every organization should have some form of cybersecurity leadership. But not every organization doesn’t make sense to have a full time employee there, especially when your chief information security officer. Their average salary is anywhere between one hundred and fifty K plus, you know, and that that can be a lot for someone to take on, especially a smaller organization. So that’s where our services you’re able to tap in to instant experience cybersecurity leadership at a fraction of the cost. You’re able to have someone hit the ground running and take that security portfolio for the organization. So that’s something that we absolutely love love doing for our clients. The other thing that we have, it’s it’s a it’s a course for I refer to as microbusinesses. So this is for organizations that have 10 employees or fewer, maybe even our advisory services, maybe a little too to rich for their liking, at least at this point in time, they’re able to designate internal cybersecurity advocate and they go through our training course, which is a series of videos and worksheets and guidelines, things which are being narrated and by me, and we guide them through how they can at least start building. Cybersecurity program and foundation that their organization and that’s the price of the spot where it’s just an investment of a few hundred dollars and they’re able to get started right. So we love being able to help and make cybersecurity cost effective and available for any organization.

Lee Kantor: [00:13:32] Now this kind of protection is something that a lot of people procrastinate because, oh, nothing bad happened today. You know, it’s like one of those things you you don’t need it until you need it. But this is something I think you have to proactively stay ahead of because everybody is so vulnerable.

Dominic Vogel: [00:13:51] You’re absolutely right. And so the real world analogy I always give is, you know, think about a doctor who is trying to encourage a patient to change their lifestyle. They know that a heart attack is coming. They know that this person’s going to have a massive stroke because they’re not exercising. They’re not taking care of themselves. They’re eating Burger King four times a day. They know what’s coming, right? So you can you can either how we view ourselves from a security practitioner point of view, we know that there are organizations that ultimately it’s going to they’re going to get hit by data breach or ransomware or what have you. And like you said, there are those who understand the need to be proactive. But then there are those who will always react. And the thing that I always want to tell people is that after a negative event or after a significant data breach or security incident, it’s always more expensive. The road is longer to recovery. Just like if the road to recovery before you have a heart attack is easier compared to the road after you have a heart attack, and that’s assuming you’re lucky enough to survive.

Lee Kantor: [00:14:54] Well, thank you so much for sharing your story today. If somebody wants to get a hold of you or somebody on the team or just learn more about the service, what’s the website?

Dominic Vogel: [00:15:02] The website is cyber SD like South Carolina or Santa Claus, or just the letters s c, or they can reach out to me on LinkedIn. Dominic Vogel or find it the company page Cyber Etsy on LinkedIn as well.

Lee Kantor: [00:15:15] And that’s c y b r s c.

Dominic Vogel: [00:15:19] That’s correct. Sure.

Lee Kantor: [00:15:21] Well, thank you so much for sharing your story. You’re doing important work, and we appreciate you.

Dominic Vogel: [00:15:26] Much appreciated. Thank you.

Lee Kantor: [00:15:27] All right. Lee Kantor we’ll see all next time on high velocity radio.

Tagged With: CyberSC, Dominic Vogel

Hector Correa With After College

November 2, 2021 by Jacob Lapera

Coach The Coach
Coach The Coach
Hector Correa With After College
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Hector Correa, the founder of After College, is a business consultant and professional coach with 20+ years of international experience implementing large-scale technology solutions in industries as diverse as utility providers, banking, marketing, retail, beverage, and construction.

During his consulting career he’s had the privilege to work with some of the most important companies in the US and Latin America such as Walmart, Grupo FEMSA, Kraft Foods, Banorte, Tyson Foods, SaraLee to name a few.

Hector is a also a professional coach. As an executive coach, he works with CXO’s from the US, Canada and Mexico to help them find new opportunities, expand to new markets and tackle the challenges of multi-cultural markets.

As a personal coach, he works with CEO’s, entrepreneurs, college and high school students in Mexico and the United States where he helps them identify their passions and turn them into a successful business or career. He has worked with high schools in the United States supporting students from minority groups as a mentor.

He holds a Master of Science in Computer Science from the State University of New York, and he is a Fulbright Scholar.

On his spare time, he works with non-profit organizations in Mexico, the United States, and Africa to create education opportunities for young students from disadvantaged communities.

Hector is a member of the Board of advisors of IMSA Fund (Illinois Mathematics and Science Academy, one of the most recognized STEM High Schools in the US), he is also a Board Member of The Dandelion Philosophy, in South Africa and collaborates with Educando by WorldFund and Promesa Educativa para México.

Follow After College on Facebook.

What You’ll Learn In This Episode

  • Choose the right companies to work for
  • Choose the right profession to get into

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Coach the Coach radio brought to you by the Business RadioX Ambassador Program, the no cost business development strategy for coaches who want to spend more time serving local business clients and less time selling them. Go to brxambassador.com To learn more. Now, here’s your host.

Lee Kantor: [00:00:33] Lee Kantor here, another episode of Coach the Coach Radio, and this is going to be a good one today on the show. We have Hector Correa with after college welcome Hector.

Hector Correa: [00:00:44] It’s a pleasure to be here, Lee, thank you so much.

Lee Kantor: [00:00:46] Well, I’m excited to learn what you’re up to. Tell us a little bit about after college. How are you serving, folks?

Hector Correa: [00:00:52] Well, you know, After College is a organization that its its main purpose is to serve the students, high school students or tourists in the early college stages to really help them find an answer to a very important question, which is what do I want to do with my life in the future? What is it? What is the career, the professional path that I want to follow? And as you know, a lot of our young students, when they’re in high school or early years in college, they’re still trying to figure out a lot of these questions. So after college, we created after college to help students get an answer to that question through coaching, counseling and webinars and workshops that where we give them tools and a methodology we developed to help them find the right answer to that very important question.

Lee Kantor: [00:01:46] Now, as part of the mission, not only kind of giving that student some direction, but also giving them the tools to, you know, choose the right college or choose the right companies to work for or choose even the right profession to get into.

Hector Correa: [00:02:06] You know, we actually take two steps back from that question because, you know, let me tell you that I’m a father of three. Two of them already in college and little girl in high school. And what we what I found when my kids were going through that same process is there’s a lot of resources about finding the best college for you, finding the scholarship money, finding support, even guidance through the admission process and sats and all that. But our approach is actually taking two steps back from that point and really help the students ask the right questions about what they really want to do. And the reason for that is because my kids, at some point they were they were not really sure what they wanted to do. And I do have a lot of training as a coach, as an executive coach for companies. And I noticed that a lot of these questions had not so much to do about what school I want to go to, but really what I want to do through some research that I did with my first son that went to college. You know, there is a statistics from different universities that show 80 percent of college graduates still in their 20s. 80 percent. There are still in their 20s, they don’t like what the career path that they are in now. So these are kids that finish college and at most have maybe five six years in their professional lives and they realize they don’t like what they’re what they study. They don’t like what they’re working on and they’re trying to find something else so that that is a devastating statistic. So what and what is what we saw is that there is really not a lot of support for students to really answer the question first. What do I really want to do before I even think about, you know, I’m going to go to this school and I’m going to get these grants, or I can apply to this financial aid and my sats and of all those little things you have to do to get into college.

Lee Kantor: [00:04:24] So now what are some of the things this young person can do to kind of get a better handle on what is a good fit for them, personality wise, aspirational wise. You know, that’s going to be fulfilling and and make sure that they don’t make that mistake and fall into that, you know, kind of vast majority of people who seem to have chosen the right the wrong path.

Hector Correa: [00:04:51] That so, you know, the focus of our workshops and our methodology, like I said, I actually it came about because using all my coaching skills and all the knowledge that I acquired my coach in training, that I apply with entrepreneurs and business owners with the companies that I work with, I had to work with my son identified. Um, really, you know, the interests and needs that you need to fulfill in order to be happy, I mean, at the end of the day, no matter how much what you make in any profession, right, you’re not, you need to be satisfied and you need to be happy. So what I did with my son as I was guiding them is using a lot of the training that I learned from coaching courses on human psychology. And the human psychology is a branch of study in psychology very well documented that basically teach you, teaches you and teaches you how to apply with your clients. Some techniques so that they discover what are the most important human needs and what is missing from their life, whether it’s in business, whether it is in your personal life, relationships or at work. What is missing in their daily life that is not satisfying those needs. And therefore, you know, they either feel unhappy, they feel dissatisfied or they just simply don’t feel that they are in the right place. So that same approach I took with my kids and I started developing these workshops. So the workshop focuses on helping the kids be aware first, because for them is this is something completely new, completely foreign to them. Be aware of what are the the basic human needs. Help them understand what are the most important needs for them. How do they satisfy them? And what does what do they need to look for in a profession in the future so that they keep satisfying those needs and therefore keep them happy and satisfied and engaged in the long term? So that is the main core. The core topic of offer workshops.

Lee Kantor: [00:07:09] Now are the workshops geared only for the student, because sometimes the parent has their own opinion and sometimes has the influence that they are, kind of they think they’re helping their kid, but maybe they’re guiding them down, maybe not the optimal path.

Hector Correa: [00:07:27] Oh, absolutely, that is a very important topic. We have also workshops for parents as well where we actually help them understand. Through their or internalization of the human needs, we share with them the same knowledge we share with them, the same information about the six human needs. But then we also put parents in the context of all the pressures that their kids are going through, and this is a topic that we also discuss with the students, you know. It is a very stressful time for high school kids, especially the junior senior years. And even for some kids that are already in college, it’s a very stressful time because there is pressure from everywhere, right? Parents have expectations from their kids, siblings, family, the boyfriend or girlfriend. You know, they’re surrounded by all these expectations that they feel they need to meet. And it’s very easy for the kids to just, you know, give in or or put their their feelings aside in order to satisfy other people’s expectations. And as parents, you know, we get that all the time. So parents, we have a course workshop for parents. We have a workshop for students in which we teach them the same basic principles. But then for parents, we help them guide, give them the tools and a process to help them guide their own children through the process of selecting something that is great for them. That will be the best match, the best fit for their son’s interests and needs, and not so much their own. I think that most parents are well-intentioned parents. They do want to see their kids happy and satisfied the long run, even though sometimes that means they don’t have to follow the path that we have set in our minds for them.

Lee Kantor: [00:09:21] Now are you working also with, you know, guidance counselors and career coaches to give them the tools to better serve their clientele?

Hector Correa: [00:09:31] We usually work with schools and high schools in the U.S. and Mexico and Latin America. So we do have some schools that are open that and we include some of the counselors and guidance, people that are currently in the staff and we train them or we invite them to the workshops and the seminars. But in some cases, the parents or in most cases, actually, I will say more than half the time, more than 50 percent of the time parents approaches and students approach us directly, not through a school, because as a father? Ok. He’s a senior where in the beginning of the last semester and my son is still there, said, No, my son, my daughter is still don’t know what they want to do. And you know, we have college applications and deadlines in front of us and we need help. So more than half the time, it is parents and students that approach us directly. But when we do have some partnerships or some agreements with some high schools in the U.S. and Mexico. And in those cases, we do involve their counseling staff and they are very helpful in also doing follow up a little more detailed follow up after or workshops are complete.

Lee Kantor: [00:10:58] Now what is the kind of the the temperature in the minds of these young people? Are they optimistic about their future or are they excited or are they thinking they’re going to be entrepreneurs? Are they kind of thinking that jobs are just a means to an end? Like, what’s their feeling about a career?

Hector Correa: [00:11:19] You get a little bit of everything. There are kids that are really enthusiastic and, you know, also there are kids in very different levels of what I call the decision making process. There are kids that are already very well convinced and defined about what they want to do. And there are kids that are really in a very early stage and they don’t have any clue about what they want to do, right? They could do many things, but nothing seems to catch their interest. So we have kids in all the spectrum of what you just mentioned. We have kids that are very optimistic, kids that are very pessimistic, kids that are very down to earth and not have a very clear idea of what they want. And they just need confirmation or they want reassurance that they’re in the right path. And kids that don’t have any idea of what they would like to do. So. We have a wide variety of opinions, perspectives in these workshops, and that just makes it interesting. I think that it is very helpful for kids that are already very convinced or have done a lot of due diligence in defining a career path is very helpful. Is very gratifying to see them. Oh yeah, I I I knew this is what I wanted to do, but now I really feel 100 percent sure that this is what I want. And kids that they don’t have any idea at the end of the workshop say, You know, I, I know that this is what I need to do to keep me satisfied and keep me happy. And I have different options that I can follow. But all of these options, I know why I want to follow them. I know what they could give me, and I know now that this if I choose any of these options, this will be a good fit for me.

Lee Kantor: [00:13:16] Now, any advice for young people that they can do on their own, like right now, something in action they can take today that can help them, you know, make a better decision and then maybe also a piece of the device of something maybe they shouldn’t do.

Hector Correa: [00:13:32] Sure. You know, I would say something they shouldn’t do. Don’t jump too fast into the process of finding a school. Um, and I know this is hard, you know, when I went to college, I have the opportunity to go to a really good school, but when I went to college, the pressure, I don’t remember the pressure being such as it is today. Uh, today kids are starved. Well, parents, the schools, everybody around, and it started talking about college much earlier than I could remember. And then now colleges have all these early decision applications and they start recruiting kids almost a year and a half earlier. So. It is easy for a student to get carried away by all this noise, by all this pressure around them. I’ll say don’t jump so fast into the cycle of what? What are the schools that I can afford? Can I get money? Can I get grants? Where are my S.A.T. numbers and all that? Take a breather. Don. And before you even start talking about that. Take a good look at yourself and what are the things that make you feel happy and satisfied on a daily basis? One of the areas in workshops is that. We have activities with the students in which we really make them think what really makes you feel happy? What activities in your daily life make you feel happy? What activities in your life when you start doing those activities? You know, time flies and you are so engaged in that activity that you forget that you already spent five hours in the day, but you are so engaged that you lose track of time.

Hector Correa: [00:15:32] And that process of discovery. It’s one of the first steps that students need to do to understand what are those things that keep them engaged, satisfied and then try to find ask around. What you should do is ask people in different professions. If you think you want to be an architect, go and talk to an architect, go, you know, maybe you don’t know when directly, but I’m sure your mom or your dad do know someone in that profession. Why do you want to be a pharmacist? Go to your pharmacy, talk to your local pharmacist. You want to be, you know, an engineer. Try to find those figures with experience in those fields so they can tell you exactly what they do. You know, I had cases where kids say, Oh, no, I’m going to study, I want to be a doctor because I’m in love with Gray’s Anatomy and I can help but say internally, Oh boy, you’re in for really a real reality check because it is not professionals are not what you see on TV. But you know, it’s because kids don’t go and ask. So those will this will be the two things that I will recommend kids to do. Ask other people who are already professionals in the areas of interest to do. Take a look to think deeply. Think about what are the things that you really enjoy doing. And not to jump so fast into the circle of trying to find a school, trying to find grants and sat scores and all that.

Lee Kantor: [00:17:11] Well, Hector, if somebody wants to learn more about your programs and events, what is the website?

Hector Correa: [00:17:18] Well, our website is after that college dot com. You can find us there, you can also find us on Facebook. You can search for after college. We have a Facebook page and on your website after that Polish dot com.

Lee Kantor: [00:17:33] Well, Hector, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Hector Correa: [00:17:39] I appreciate your time and the opportunity to share what I do with your audience, I think is a great opportunity to thank you for that.

Lee Kantor: [00:17:47] All right. This is Lee Kantor. We will see you all next time on Coach the Coach radio.

Tagged With: After College, Hector Correa

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