Alicia Butler Pierre, Equilibria, Inc. (North Fulton Business Radio, Episode 255)
Alicia Butler Pierre joins host John Ray to discuss how vital business infrastructure is to a fast growing company, how customer experience is directly connected to the back office, the myth of the solopreneur, and much more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.
Alicia Butler Pierre, Founder and CEO, Equilibria, Inc.
Alicia Butler Pierre is the founder and CEO of Equilibria, Inc., a 15-year-old operations management firm. She specializes in increasing bandwidth for fast-growing organizations via business infrastructure. Alicia has a B.S. in Chemical Engineering from Louisiana State University, an MBA from Tulane University, and a Lean Six Sigma Black Belt certification. Combined, her content has over three-quarters of a million views across various online platforms.
Alicia hosts the weekly Business Infrastructure: Curing Back Office Blues podcast which recently celebrated its 100th episode. She’s also the author of the 2x Amazon bestseller, Behind the Façade: How to Structure Company Operations for Sustainable Success. Committed to doing the right things the right way, Alicia’s mantra is “to leave it better than you found it.”
Point of Contact for Alicia Butler Pierre
Questions/Topics Discussed in this Show
- What is Business Infrastructure?
- How business infrastructure and customer experience are intertwined
- How has your business changed as a result of COVID-19?
- Why do you say business infrastructure is a blessing and a curse?
- The myth of the solopreneur
- What home office setup tips do you have for people working from home for the first time?
- Alicia’s book and her podcast
North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.
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