Confidentiality Agreements in Dental Insurance Company Contracts, with Patrick O’Rourke, Host of Dental Business Radio
Patrick O’Rourke, the host of Dental Business Radio, addresses issues to be aware of when reviewing dental insurance company contracts. He mentions language in confidentiality agreements that has the potential to be a problem.
Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by the North Fulton studio of Business RadioX®.
TRANSCRIPT
Patrick O’Rourke: [00:00:01] Hi. Patrick O’Rourke here, and another installment of contract provisions in Network Participation Agreements that you should be aware of.
Patrick O’Rourke: [00:00:12] The confidentiality portion is reasonable, right? Typically, you know, they have their proprietary information. They have agreed to certain fees for you and you have agreed to keep them confidential. Now, there’s been a lot of real dangerous language put in there about, you know, irreparable harm and all kinds of other, really, language that can be used purposely and intentionally in a court of law to bankrupt you or to get you to settle. A bit one sided if it’s not mutual.
Patrick O’Rourke: [00:00:58] I’m not a lawyer, by the way, and neither is my opinion a substitute for qualified legal counsel licensed to practice law in your state. This is just one man’s opinion. Somebody who happens to read these contracts a lot and have been doing so for over two decades.
Patrick O’Rourke: [00:01:15] So, confidentiality, good, when they try to prevent or if the contract – not they – the contract language tries to prevent you from accessing the expertise of a subject matter expert, you know, consultant, attorney, anybody else who has expertise in these. That’s when I kind of raised an eyebrow. Again, is it mutual? Are you telling me that that particular payor or that network does not use network or consultants, outside business consultants, folks like myself, or anyone else? There’s a number of different consultants out there. They don’t use attorneys. They don’t use CPAs. I would find that very difficult to believe.
Patrick O’Rourke: [00:02:07] So, for what it’s worth, confidentiality, important. Access to others and to advisors, raising an eyebrow. So, thank you for joining me. Hope you have a terrific day.
About Dental Business Radio
Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.
Practice Quotient
Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.